[Q] Unable to retrieve MMS help! - Sprint LG Optimus G

Hey guys,
I need a little bit of help. My wife's phone is unable to retrieve MMS messages from Handcent or GoSMS. My LGOG works just fine and we're in the same room so I know it's not a signal/reception issue. I did some googling around and did update my PRL and also enter in the APN information into GoSMS. However in Handcent or GoSMS, if you click the download button, it just spins and spins and doesn't do anything. What is weird is that if I go to the stock messenger app and press the download button, it will download. I checked the settings in the stock messenger and it is set to auto-retrieve MMS messages. Once the MMS is downloaded in the stock app, than Handcent and GoSMS will see the image. I think if I can figure out why the stock app isn't automatically retrieving the MMS like it should be, that might solve our issue. I've tried to toggle the auto-retrieve option on and off several times and countless reboots. Cleared the cache.....I can't find anything else in the forums or on google and I'm not sure what else to try. Her phone is unrooted and we'd like to keep it that way.....any suggestions?
Sorry, forgot to mention, this fails regardless if we're on wifi, 4g, or 3g...

Related

[Q] CM7 MMS issue

I searched the CM7 thread, but MMS and issue are such vague queries that I was unable to find anything pertaining to my issue.
I can receive MMS fine, but I cannot send at all. I choose the pic I want to send and hit send, and it just disappears. Doesn't show up in the thread of messages. Then when I back out of it, I see the last message I sent that person is (no subject) like it was my pic, but when I go into the thread it is not sent. But it shows up with the pic again like I never sent it. It saves it as a draft. Any time I hit send it does the same thing over and over. I can't even get the pic to delete from drafts. The only way is to delete the whole thread.
I have changed my number in the call settings to show with a +509251xxxx, no dashes or anything. Is there something else I am missing? I have tried several different CM7 builds and all have the same problem.
bump - really? Nothin guys?
Edit: reflashed CM7 and only restored apps+data, no system data and problem was resolved. I assumed since my system data was from a prior CM7 version that it would be no problem, apparently I was wrong. Thank me for all the help
I have the same issue. It doesn't disappear for me, but it just stays there wit the spinning circle thing. It never sends and after a couple of minutes, it says I cannot send the MMS.
Is there a solution without reflashing?
same problem.mine says mms is too large
I have the opposite issue. I've been completely unable to pin down the issue. I can MMS myself pictures and can MMS them to my email, but I cannot receive them. I used to receive them just fine, but now it's an issue.
I've confirmed that I can't receive them from iPhones, BlackBerries, and other Android phones.
I've checked my APN and know it works. I can access Mobile Data.
I've tried third party apps for messaging and that doesn't help.
I've spoofed as an iPhone, BlackBerry, and Custom (Blank) Agent without any results.
I've ensured my phone number in system settings doesn't have any symbols.
Anyone fix this issue?
TJBunch1228 said:
I searched the CM7 thread, but MMS and issue are such vague queries that I was unable to find anything pertaining to my issue.
I can receive MMS fine, but I cannot send at all. I choose the pic I want to send and hit send, and it just disappears. Doesn't show up in the thread of messages. Then when I back out of it, I see the last message I sent that person is (no subject) like it was my pic, but when I go into the thread it is not sent. But it shows up with the pic again like I never sent it. It saves it as a draft. Any time I hit send it does the same thing over and over. I can't even get the pic to delete from drafts. The only way is to delete the whole thread.
I have changed my number in the call settings to show with a +509251xxxx, no dashes or anything. Is there something else I am missing? I have tried several different CM7 builds and all have the same problem.
Click to expand...
Click to collapse
Uhh, yeah that sucks: I have absolutely no idea, im on GingerVill 1.5 and it works fine, I also flashed sense, regular cm7, miui, and I never had a problem with it..
Try to download handscent or go sms and try that? I doubt that will work but give it a try!
dkmurphys said:
I have the opposite issue. I've been completely unable to pin down the issue. I can MMS myself pictures and can MMS them to my email, but I cannot receive them. I used to receive them just fine, but now it's an issue.
--Edited--
Anyone fix this issue?
Click to expand...
Click to collapse
I've got a similar issue -
Using CM7 7.0.3's Mms.apk my phone processes sms no problem, however it will not process mms - send or receive.
Go SMS Pro however will let me SEND picture messages - and Its going through my carrier because in an email to myself it was full of their crap - Sent to you from a Koodo Mobile Customer!
Unfortunately I cannot receive mms; Go SMS implies that it relies on the Mms.apk to forward notifications.
Considering that the Mms.apk isn't syncing with the mmsc properly, I'm assuming the problem lies there. I've even gone so far as to go to one of the phone kiosks and ask to play with their new Nexus S (*drool*) and ripped the apns off of it and uploaded their apn directly to my phone. Still, no dice.
Any suggestions anyone?
I've been having the same problems. Tried lots of things. I was also using Go SMS pro, and thought that was the issue. Tried fooling around with apn, user agent and MMS size etc... Nothing worked except the simple fix:
What I had to do to make it work was to have my mobile network on -- (which I almost always have off from the notification switches). Once it was turned on, it still didn't kick over because I was connected to wifi. So I had to manually disable wifi and then resend the message. It worked fine then.
So:
Turn off wifi
turn on mobile / 3g
resend message
Seems like a simple bug that's keeping the mobile network from kicking on.

Can't receive picture mms

I can't receive any of the photos I'm send. I'm using GoSMS as my sms app and when i get a photo it gives me an option to download but when I click it, it just downloads then eventually stops I have AOKP 4.2.1 with the 3.0.30-Underwear.kernel. I tried disabling and enabling auto receive on the stock app, and checking if the apn is correct. I searched the forums and even google for the past day and it still isn't working.. Is there anything I can do ? If not then is there any ROM that you suggest I should use..
Also, how come my stock sms app refuses to open if i have one thread with like 20k messages. I have a friend with the older nexus and his phone is fine..
The message says
"Message not downloaded
Select to review the message and try again"
You need to change/manually input apn settings in the gosms app to match the phone
There is also that fill user Agent manually thing, do i need that? :S
Hmm, okay now I can send them and people actually get the photo and not a link but now I dont get any message at all lol. Like it doesnt even ask me to download it.
Bump? Still not getting mms LOL

[Q] Sending texts causes crash

There are two people (at least) that I can't send text messages to. One is on AT&T and one is on Sprint so their carrier isn't the issue. And it doesn't matter which sms app I use.
When I use Chomp I get this result: "Unfortunately, chomp SMS has stopped."
When I use the stock messaging app I get this result: "Unfortunately, Messaging has stopped."
There is no existing thread with these people and their cell phone numbers are valid. When they send me texts everything looks normal on their end but I don't get the message.
I am bone dry stock.
Any ideas? This is very annoying and I probably will have the same problem with other people, I just haven't discovered it yet.
I've never heard of this issue before
Sent from my SPH-L710 using Tapatalk 4 Beta
uscpsycho said:
There are two people (at least) that I can't send text messages to. One is on AT&T and one is on Sprint so their carrier isn't the issue. And it doesn't matter which sms app I use.
When I use Chomp I get this result: "Unfortunately, chomp SMS has stopped."
When I use the stock messaging app I get this result: "Unfortunately, Messaging has stopped."
There is no existing thread with these people and their cell phone numbers are valid. When they send me texts everything looks normal on their end but I don't get the message.
I am bone dry stock.
Any ideas? This is very annoying and I probably will have the same problem with other people, I just haven't discovered it yet.
Click to expand...
Click to collapse
Did you accidentally Block them ?
prboy1969 said:
Did you accidentally Block them ?
Click to expand...
Click to collapse
I don't think so. How do I check? When I long press their names in the contact list I see an option to "add to reject list" which suggests they aren't blocked. How else can I check?
I don't think I've blocked anyone. Is there a way to check everyone I've blocked? And on a related note, what happens when I add someone to the reject list? If they call me will they go straight to voicemail or what?
uscpsycho said:
I don't think so. How do I check? When I long press their names in the contact list I see an option to "add to reject list" which suggests they aren't blocked. How else can I check?
I don't think I've blocked anyone. Is there a way to check everyone I've blocked? And on a related note, what happens when I add someone to the reject list? If they call me will they go straight to voicemail or what?
Click to expand...
Click to collapse
Are you opposed to rooting and trying out a ROM? I honestly don't know what's going on, but if it's crashing your sms programs, it sounds to me somehow software or settings related (but I've never seen anything that could do that). Since it's most-likely software related, I'd bet a fresh install would solve it.
But that being said, it's a really bizarre thing to have happened.
I'd try erasing the problem contacts and re-adding them before going too far into it. Very odd problem though, thats for sure!
It does not sound like you have anyone Blocked / Rejected. Did you install any apps before the issue started?
TEAM MiK
MikROMs Since 3/13/11
Honestly, I have never heard of this before. Usually, I would never want to bother sprint tech, but I would go show them and see what they think. That is very odd. Have you tried a factory reset? (Backup everything first)
------------------------
Sprint Galaxy S3 "Supernexus"
Whiplashh Rom
Look it up.
So I'm in a major bind. I realized that the problem was for anyone who I didn't already have a sms thread with. If I send/receive text messages with someone that has an existing thread, it works fine. If they don't have a thread send/receive text fails as I described.
I tried uninstalling Chomp SMS and that didn't help. So I figured there might be some corruption in my text message store so I backed up my sms & mms and then deleted everything. Now I can't send/receive text messages from ANYONE and when I try to restore my text messages it fails. I backed up with two different apps to be safe and they both failed.
At this point it seems like the only option is a factory reset. Does anyone have another suggestion to fix this?
Before doing a factory reset I'd like to back everything up but I'm not rooted yet and to make matters worse I'm on vacation with my Mac rather than my Windows laptop -- so rooting is not possible. I don't want to do a factory reset and lose everything but I can't be away for this many days without the capability to send/receive text messages. Especially since people who are texting me have no idea I'm not getting their texts. FML
Turn on Mobile Data. Update Profile & PRL, Turn off your mobile data.
Backup export your contacts list. should be like a
Contacts.VCF file.
And backup your SMS messages if possible
Go into applications / All Applications > Wipe Data for both messaging apps + Wipe Contacts list.
Turn off your sync for contacts.
Reboot your device.
Open up both messaging apps and tweak / change what ever you need in the settings for both applications.
Turn on your data and reset LTE/CMDA CMDA/EVDO back and forth once
Reboot your phone.
Import your contacts list.
Re-sync your contacts.
Then try messaging them.
If that doesn't work then I have no clue what'll help with your issue being non-rooted.
Spark91 said:
Turn on Mobile Data. Update Profile & PRL, Turn off your mobile data.
Backup export your contacts list. should be like a
Contacts.VCF file.
And backup your SMS messages if possible
Go into applications / All Applications > Wipe Data for both messaging apps + Wipe Contacts list.
Turn off your sync for contacts.
Reboot your device.
Open up both messaging apps and tweak / change what ever you need in the settings for both applications.
Turn on your data and reset LTE/CMDA CMDA/EVDO back and forth once
Reboot your phone.
Import your contacts list.
Re-sync your contacts.
Then try messaging them.
If that doesn't work then I have no clue what'll help with your issue being non-rooted.
Click to expand...
Click to collapse
I tried this, it didn't work.
Now I have another problem. When I try to sync my contacts, after restoring them from the backup, I'm getting an error. The error says "Sync is currently experiencing problems.It will be back shortly." Maybe it will be back shortly but in my experience with a similar problem with calendar syncing a couple years back, this is not so easy to fix.
Any suggestions?
Your firmware and base is updated to MD4 right?
EDIT:
Have you tried Go SMS Pro Using this method?
Download from Google play
Open application and go to settings
Click Advanced Tab.
Click MMS Settings
Checkmark Fill APN Configuration Manually.
Code:
MMSC
http://mms.sprintpcs.com
MMS Proxy
68.28.31.7
MMS Port
80
Force Close application, and then reboot it, and now try sending something SMS or MMS.
Yes, I'm on MD4.
I actually think MD4 may have something to do with this. The first time I noticed the problem was right around the time I installed MD4. It was within a day, either right before or right after. For some reason Sprint pushed MD4 to may waaaaay after everyone else got it which is why I just recently got it.
I tried your Go SMS Pro technique but got not joy. The stock messaging app still crashes. Go SMS doesn't crash when I send messages but nothing is actually sent. And whenever someone sends me text messages I still don't get them.

[Q] Bizarre issue with textra. Group messaging works but not with gifs or pics.

So first let me say I have searched multiple sites and fourms on this question. Issue seems to be intermittent Mms wokrs perfectly when phone is initially power cycled. After a few messages mms or not then mms pictures stops working. The bizarre thing is I still get messages in mms format sent and received instantly. Gifs/pics is the issue only. I have checked the apn settings for the phone and textra and they match. I even tried "8080" for the port in both textra and the network settings. Issue seems to only happen after phone has ran for 45+ minuets. Please help as I use group messaging for a lot of my clients and friends. Thanks in advance.
P.s. I have the jedi x20 rom installed. I'll also be at work until 3 pm central time so I might not be able to try suggestions until then.
Double check the apn settings within system settings as well. Also make sure that 'activate mobile data' and use mms for group chats are on

Picture Messages not being sent?

Hey all,
Strange problem, I'm unable to send MMS through any app but the stock app, I've tried chomp, textra, and my favorite Evolve Sms, and people can't see my responses to group texts either.
Also, when I try sending the mms via stock app, I get an error saying "Htcsprintservice has stopped"
and I can't get into the ##72786 menu to reset anything. When I type the code, the dialer freezes a second then doesn't do anything.
I'm on Leedroid's Rom, Sprint variant. I tried asking there but didn't get an answer.
Anyway I can fix these issues?
Anyone at all ever have this problem?

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