[Q] KFHD 8.9 Worst Case Scenario - 8.9" Kindle Fire HD Q&A, Help & Troubleshooting

Much searching has left me half confused and half hopeful for something I may have missed. I don't think its immediately obvious, so please, if for the sake of making google answer people more effectively, I want to get a straight answer on this.
I have a dark KFHD 8.9 - I tried running BreakDroid on it after it had been rooted and loaded with various google apps ( that probably doesn't matter, but its here for the sake of completeness ).
My computer sees nothing now, and attempts to fastboot at the kindle result in an endless waiting for device messages.
The Question:
Assuming my KFHD 8.9 is so badly bricked that fastboot will not work - is there any other known method to get it back to working?
I am willing to take it apart, solder things to it, surrond it with pentagrams of chicken blood, etc... but I need to know if I am just wasting my time with a paperweight.
Thanks

Assuming the device doesn't show any outward signs of life (no display, etc), there isn't anything that can be done at the moment.

Contact Amazon and say it is dead and not responding!
Contact Amazon and say it is dead and not responding! They should be able to help you.
souplogic said:
Much searching has left me half confused and half hopeful for something I may have missed. I don't think its immediately obvious, so please, if for the sake of making google answer people more effectively, I want to get a straight answer on this.
I have a dark KFHD 8.9 - I tried running BreakDroid on it after it had been rooted and loaded with various google apps ( that probably doesn't matter, but its here for the sake of completeness ).
My computer sees nothing now, and attempts to fastboot at the kindle result in an endless waiting for device messages.
The Question:
Assuming my KFHD 8.9 is so badly bricked that fastboot will not work - is there any other known method to get it back to working?
I am willing to take it apart, solder things to it, surrond it with pentagrams of chicken blood, etc... but I need to know if I am just wasting my time with a paperweight.
Thanks
Click to expand...
Click to collapse

amit.talukdar said:
Contact Amazon and say it is dead and not responding! They should be able to help you.
Click to expand...
Click to collapse
I am thinking about doing this, but I am not good about leaving the fact that I have rooted, flashed, and actually completely disassembled this device. Might have my wife call, and tell them all she "knows", just saying her husband is an idiot, which in this case is true.

souplogic said:
I am thinking about doing this, but I am not good about leaving the fact that I have rooted, flashed, and actually completely disassembled this device. Might have my wife call, and tell them all she "knows", just saying her husband is an idiot, which in this case is true.
Click to expand...
Click to collapse
Souplogic - I bricked my 8.9 by installing the wrong bootloader. I tried to fix it - took it apart, built a 'factory cable', and sent it to an expert. Bottom line was that the device was bricked, Amazon replaced it no questions asked, and it appears that the returned device went directly to a contractor that processes/refurbs them.
We're a five Kindle family - Amazon has replaced early devices (gen 1 Fires) due to USB port problems, and my HD 8.9. Sorry to hear that you 'get' to have 'this much fun' with your Kindle - but if you choose to send it back to Amazon they'll take care of you.

Related

Permanently Brick Kindle Fire

Hi guys, so a bit of info first
So i bought my kindle fire overseas (Cyprus - where I live) - Amazon is not officially represented and i had a faulty screen that the retail didn't want to help me with as it was noticeably a factory flaw. After a heated debate they accepted it and replaced it with what i assume was a refurbished model.
At the time i was happy to have a kindle back. last night i noticed a scratch, small but annoying and i don't know how it got there as its never dropped and its always protected, i can only assume that it was there when they replaced it i just didnt see it as it only really shows when you have a white background.
they will not replace it again, so this is my question.
Is there a way for me to brick my kindle fire on purpose or permanently drain the batter so that it doesn't start up again.
I don't believe the tech guys are that savvy but you never know
PS I know this is mean and nasty but this retailer is really bad with its customer service and the service department in general.
at the time they were the only ones selling the Kindle Fire here.
Thanks for any info you may provide.
Not quite permanent, but... You could kill a few partitions, including the bootloader.
So if they refuse to replace it again, you can at least get it working (though you'd have to crack open the case and do the USB pin shorting).
Thanks Dasanko for the reply
quick question:
im guessing that killing the partition would cause it to give an error on boot,would this look/feel like a non user created error?
also if i go down that path any info on how to kill the partitions?
It'll most likely get stuck on a black screen right away if you kill the bootloader.
For the rest, depending on what you wipe, it'll probably show the splash screen (bootloader) and then get stuck either there or on a black screen.

Rooted With Kindle Fire Utility - Purple Line On Screen?

I was just trying to root my friend's mom's kindle fire and install a new rom and now there is a purple line on the screen. Honestly I didn't check beforehand if there was anything wrong with the screen and his mom is asleep so we don't know if it might've already been there or not.
Couldn't some part of rooting,installing twrp, installing jb, gapps etc have messed up the screen? If so, is there a fix? I tried restoring to stock but the line is still there.
Did I screw up her kindle?! :crying:
I hope you checked with her before modifying her device as its not cool to modify someone's device if they don't wish it to be done. If I was her I would be much more perturbed at that than a purple line, its called respect for other people's property... so I hope you guys had permission.
That being said, I don't see how flashing dev apps or custom Rom to it could possibly cause something like this. Have you tried holding down the power button for 20 seconds to do a hard reboot? You could also try doing a factory reset through the stock os to ensure that it is indeed not a software issue. If all else fails return it to stock as it may still be under warranty to ship it back.
Also you did check to make sure it was a first gen before flashing right?
This post should be in q&a section as well...
Sent from my Amazon Kindle Fire using xda app-developers app
Never heard of such problem. Maybe hardware problems.
Sent from my Amazon Kindle Fire using Tapatalk 2
Let me preface by saying I'm not a 12 year old who stole my friend's mom's kindle.
I have rooted 2 other kindles and never had an issue and I of course was asked to do this.
I did a hard reboot didn't help anything.
I restored the stock os and it is still there.
I did a search and someone posted about this problem once in the Kindle Fire Utility thread but it doesn't look like anyone ever responded to it.
http://forum.xda-developers.com/showthread.php?t=1399889&page=105
My friend says his mom has bad vision so it's possible she never noticed it but I dunno, I honestly didn't even turn look at the screen I just went right to rooting it.
Any more help would be greatly appreciated.
If I can't fix it I will just try and get amazon to replace it. Question: I own a kindle fire as well. If I tell them this one is mine and send it back to them will they replace it or notice it's not the one I bought? I could ask my friend's mom to do it but I'd rather do it to save her the trouble.
Did you just restore the stock os or did you flash stock? Where is the purple line located?
Thepooch said:
Did you just restore the stock os or did you flash stock? Where is the purple line located?
Click to expand...
Click to collapse
I restored to stock following the instructions in the restore stock thread using the file from amazon. The line is about 25% down from the top of the screen.
So no more fff and twrp? Sounds more hardware related than software. Is it still in warranty? Rather than a dead pixel it seems more like a string of bad pixels. Pretty good chance it was already there. Do a factory reset if it is to be returned.
Thepooch said:
So no more fff and twrp? Sounds more hardware related than software. Is it still in warranty? Rather than a dead pixel it seems more like a string of bad pixels. Pretty good chance it was already there. Do a factory reset if it is to be returned.
Click to expand...
Click to collapse
Thanks that makes me feel better. There might have been something wrong with how I rooted it but I don't see why that would mess up the screen.
I am going to find out tomorrow if I can return it.
Do you think that if I've bought a kindle but I try and return a different one that amazon will notice?
Amazon is only selling 2nd gen. devices from now on. I think they would notice. If you send back a 1st gen. device they will try to replace it with a 1st gen. till they run out.
Thepooch said:
Amazon is only selling 2nd gen. devices from now on. I think they would notice. If you send back a 1st gen. device they will try to replace it with a 1st gen. till they run out.
Click to expand...
Click to collapse
Well that would be fine. I bought and have a first gen that works fine. Got it back in march. Although I bought it refurbed from amazon.
If I could return this one and tell them it was mine that would be perfect. Not sure what the return policy on a refurb is though.
I think you still have the issue of a serial number.
So they know the serial number of the kindle they sold me and they will check it? Damn, I was hoping I could get away with it.
I'll check with my friend's mom to see if she can try getting it replaced.
I believe they do and they will 200$ is 200$.
The serial number in the device is listed on your account at Amazon.com, no chance of slipping it past them
Sent from my Amazon Kindle Fire using xda app-developers app

anybody able to fix a bricked fire tv?

hi there. I have somehow managed to brick my fire tv that had rbox cwm mod on it. I have tried numerous times to repair it using the alt-printscreen-i method without any luck other than the unit rebooting to indicate keyboard is recognised. I just get a constant white amazon logo on boot up. This is a u.s purchased fire tv that I own in the uk. was just curious to see if anyone of you clever folk out there would like to take a look at the unit and see if it can be recovered for me before I throw it out
am willing to post with the idea if it can be fixed I'd obviously pre-pay for return postage.
anyway, just thought I'd enquire as I've given up trying
paul
Paul1672 said:
hi there. I have somehow managed to brick my fire tv that had rbox cwm mod on it. I have tried numerous times to repair it using the alt-printscreen-i method without any luck other than the unit rebooting to indicate keyboard is recognised. I just get a constant white amazon logo on boot up. This is a u.s purchased fire tv that I own in the uk. was just curious to see if anyone of you clever folk out there would like to take a look at the unit and see if it can be recovered for me before I throw it out
am willing to post with the idea if it can be fixed I'd obviously pre-pay for return postage.
anyway, just thought I'd enquire as I've given up trying
paul
Click to expand...
Click to collapse
If your able to boot to amazon logo did you try remote sequence to factory reset (back button and right arrow for 15 sec
Thanks for the advice mate.
Gave it a go but unfortunately I had no luck
Surely someone out there fancies having a go at fixing it??
Paul
Let us know if you manage to get this fixed mate, in the same boat as you!
Amazon will accept a return and replacement, but I'd have to ship to the US, and collect from a US address!
Cheers
Quick update, a very kind forum member was able to repair my bricked fire tv and I've just received it and its better than ever... Cannot believe how chuffed I am that somebody can be so kind as to help me out
What a fantastic forum.
Paul
Paul1672 said:
Quick update, a very kind forum member was able to repair my bricked fire tv and I've just received it and its better than ever... Cannot believe how chuffed I am that somebody can be so kind as to help me out
What a fantastic forum.
Paul
Click to expand...
Click to collapse
This is great news, any idea how the member fixed it? Would it be possible to share the member ID or something if the member is ok with it.
thank you
Will clear it with him first but he also rooted my uk fire tv via the hardware method discussed on here... Can't recommend the guy highly enough... An absolute legend in my eyes
I believe the guy opened it up and flashed the boot and system files onto it to restore it... He also installed Rbox boot menu and latest custom rom for me...
I

[Q] Stuck at "erasing userdata..."

Hello,
Recently my Nexus 7 (2013) battery ran out because I forgot to charge it. Since then, it won't boot back into Android when it's turned on - all I get is the black screen with "Google" written on it. I have searched all over the internet for the past few days, but I'm unable to find a solution. I'm hoping that someone here can help me, because the tablet's warranty has expired and I'm completely out of ideas. Here are the things I've tried or noticed:
I can't boot into Android. The tablet gets stuck on the black screen with "Google" written on it.
I can access the bootloader and interact with the tablet via fastboot.
The bootloader is locked. Trying to unlock it via fastboot oem unlock displays the "Unlock bootloader?" screen on the tablet. After I select "Yes", the command line output on the computer shows the following output, but doesn't get any further:
Code:
...
(bootloader) Unlocking bootloader...
(bootloader) erasing userdata...
Trying to boot into recovery mode from the bootloader results in the tablet being stuck on that black screen with "Google" written on it.
I have removed the back cover from the tablet and reconnected every exposed connector. I couldn't take the battery out because I don't have the appropriate screwdriver. Doing this changed nothing.
Any help would be sincerely appreciated. At this point I'm worried that it is a hardware issue, but I'd like to exhaust all options before declaring it as such, as it would essentially mean the tablet is going in the garbage bin.
How long did you let it sit at "erasing userdata"?
I don't recall specifically on my N7 but I know when I unlocked the bootloader on my 2013 Moto X it seemed like an eternity, which was mostly because there is no progress indicator, it just said "erasing userdata" and sat there for a while. Probably like 5-10 minutes.
fury683 said:
How long did you let it sit at "erasing userdata"?
Click to expand...
Click to collapse
It'll be around 2 hours now.
Wengard said:
It'll be around 2 hours now.
Click to expand...
Click to collapse
Well that is surely too long. Not sure what else to suggest. Someone else with more experience might able to help.. It sounds like your partitions may have been messed up somehow, which I have seen others post about recently with the updates. I'm not sure what causes this or if there are any fixes, but I know there are threads about people being stuck on the Google screen and having issues after the update to 5.0/.1/.2.
fury683 said:
Well that is surely too long. Not sure what else to suggest. Someone else with more experience might able to help.. It sounds like your partitions may have been messed up somehow, which I have seen others post about recently with the updates. I'm not sure what causes this or if there are any fixes, but I know there are threads about people being stuck on the Google screen and having issues after the update to 5.0/.1/.2.
Click to expand...
Click to collapse
Hi,
i had exactly the same problem. I tried everything to fix it and no luck. I had to resort in sending it to Asus for repair. Unfortunately my warranty has expired. I just got a quote from them saying the motherboard has gone and it will cost me £250 to repair!!!!! I almost fell off my chair. A brand new 32gb tablet will cost be around £180. This is surely a joke? I will be giving them a call tomorrow to complain!
I hope yours is still under warranty because it is most likely your motherboard that has gone. I've read a few others having the same issue and its been the motherboard.
Mo
mo123456789 said:
Hi,
i had exactly the same problem. I tried everything to fix it and no luck. I had to resort in sending it to Asus for repair. Unfortunately my warranty has expired. I just got a quote from them saying the motherboard has gone and it will cost me £250 to repair!!!!! I almost fell off my chair. A brand new 32gb tablet will cost be around £180. This is surely a joke? I will be giving them a call tomorrow to complain!
I hope yours is still under warranty because it is most likely your motherboard that has gone. I've read a few others having the same issue and its been the motherboard.
Mo
Click to expand...
Click to collapse
Thank you for your response.
I'm sorry to hear about what happened to you. I've been reading around and guessed it's probably a hardware problem based on other people's similar experiences. Unfortunately my tablet is out of warranty as well, and I'm definitely not going to spend more on the repairs than I would on a brand new tablet. I regret purchasing the tablet in the first place, I really expected it to last longer than a year.
If you can, please let me know what ASUS says about this, if you intend to call them. They don't have a subsidiary in my country, but if you get lucky, I might press my chances as well and perhaps I can get this repaired for a reasonable price.
Mine has lasted 5 years more but my Nexus 7 has ended its days the same way as yours. Stuck at google when switched on, and stuck at bootloader when triying to flash it.
Time to go, it seems.

[Q] Fastboot cable for Kindle Fire HDX 7"?

Hey guys, I need to know where I can get a working fastboot cable for the Kindle Fire HDX 3rd gen 7" (THOR). On amazon I don't know which one to buy. Can someone send me a link to a cheap one I can buy?
MinerBoy004 said:
Hey guys, I need to know where I can get a working fastboot cable for the Kindle Fire HDX 3rd gen 7" (THOR). On amazon I don't know which one to buy. Can someone send me a link to a cheap one I can buy?
Click to expand...
Click to collapse
I don't think a fastboot cable by itself (or at all) is going to help. You will need to read up on recovering a bricked HDX. A Google search turned up several extensive threads. Skimming quickly I wasn't able to determine if a satisfactory resolution was obtained. Anyhow - I can't answer your specific question as the two cables on Amazon both state they do not work with newer generation Kindles including HDX (even though at least one title suggests it does...deceptive).
Davey126 said:
I don't think a fastboot cable by itself (or at all) is going to help. You will need to read up on recovering a bricked HDX. A Google search turned up several extensive threads. Skimming quickly I wasn't able to determine if a satisfactory resolution was obtained. Anyhow - I can't answer your specific question as the two cables on Amazon both state they do not work with newer generation Kindles including HDX (even though at least one title suggests it does...deceptive).
Click to expand...
Click to collapse
I did, I need a fastboot cable to restore my stock rom because I deleted my stock rom. So can someone please help me? I'm starting to get pissed of because people keep saying the same thing...
MinerBoy004 said:
So can someone please help me? I'm starting to get pissed of because people keep saying the same thing...
Click to expand...
Click to collapse
I think the consensus is you are hosed or haven't provided enough information for anyone to help. A HDX isn't like most Android devices; hard to unbrick using conventional methods. I understand your frustration but everyone here is just like you. No one gets paid to answer your questions.
My humble suggestion is you contact Amazon to seek a replacement. Tell them it stopped working. While most companies would have you pound sand Amazon is exceptionally customer focused and will often replace a device even if it is out of warranty.
Beyond that, if anyone else wants to jump have at it.
MinerBoy004 said:
I did, I need a fastboot cable to restore my stock rom because I deleted my stock rom. So can someone please help me? I'm starting to get pissed of because people keep saying the same thing...
Click to expand...
Click to collapse
In case you dont get it, your only valid option for now is ask to Amazon for replacement as Davey126 suggested:
1. On FW x.3.2.8 you cant unlock bootloader
2. On locked HW fastboot mode is severely crippled = unusable for anything regarding system recovery
3. Trying to use fastboot cable to restore system on locked HW will fail
I own an 8.9 HDX 3rd generation kindle fire, and have been doing ALOT of reading on xda as to what I can or cant do with my kindle. I read that if you intend to do any work adapting the khdx, it is advised to use a factory cable. I'm having the same problem as MinerBoy004 in that I cant find anywhere to buy said factory cable..the ones from hong kong suit the kindle HD, but theres no mention of the hdx. Any links, or advise (I cant solder lol) would be gratefully recieved...as my hdx up dated to 4.5.5.2 at the beginning of the week, I'm holding off doing anything atm so its not urgent.
thanks
Pusspaws said:
I own an 8.9 HDX 3rd generation kindle fire, and have been doing ALOT of reading on xda as to what I can or cant do with my kindle. I read that if you intend to do any work adapting the khdx, it is advised to use a factory cable. I'm having the same problem as MinerBoy004 in that I cant find anywhere to buy said factory cable..the ones from hong kong suit the kindle HD, but theres no mention of the hdx. Any links, or advise (I cant solder lol) would be gratefully recieved...as my hdx up dated to 4.5.5.2 at the beginning of the week, I'm holding off doing anything atm so its not urgent.
thanks
Click to expand...
Click to collapse
Any post/thread that suggests a factory/fastboot cable works on a Fire HDX is misinformed (with one notable exception that does NOT apply to your device). Fastboot cables do work with with some Fire models but definitely NOT 3rd gen HDX. If you are currently on 4.5.5.2 the device is not rootable at present which is a prerequisite to any meaningful mods. Hopefully a vulnerability and related exploit can be identified soon. Best way to find out is by monitoring threads in this forum or just try Kingroot from time to time.
QHSUSB_BULK 05c6:9008
Davey126 said:
Any post/thread that suggests a factory/fastboot cable works on a Fire HDX is misinformed (with one notable exception that does NOT apply to your device). Fastboot cables do work with with some Fire models but definitely NOT 3rd gen HDX. If you are currently on 4.5.5.2 the device is not rootable at present which is a prerequisite to any meaningful mods. Hopefully a vulnerability and related exploit can be identified soon. Best way to find out is by monitoring threads in this forum or just try Kingroot from time to time.
Click to expand...
Click to collapse
I can positively confirm that a fastboot cable (doesn't matter which one,
they are all the same; you can even make one yourself) does make a major
difference: my bricked device shows up as QHSUSB_BULK with a fastboot
cable, but doesn't register at all with the factory cable.
Depending on firmware version, this could even make unbricking possible.
Chances are that this is that notable exception... (-;
draxie said:
I can positively confirm that a fastboot cable (doesn't matter which one,
they are all the same; you can even make one yourself) does make a major
difference: my bricked device shows up as QHSUSB_BULK with a fastboot
cable, but doesn't register at all with the factory cable.
Depending on firmware version, this could even make unbricking possible.
Chances are that this is that notable exception... (-;
Click to expand...
Click to collapse
Yup - that's the "notable exception" referenced in my post. If working from QHSUSB_BULK similar low level environment fastboot cables can be indispensable. Until recently that was the purview of a few hard core geeks.

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