Free case email from htc - One (M7) Accessories

Just got an email from HTC for a free case with preorder. I guess their sending them out if you sign up for the phone trade in.
Sent from my Motorola Startac

I got it too but you have to pre-order from the HTC website and I had allready ordered from Sprint directly. I guess I could cancel my order with sprint and place it with HTC.

When you click the preorder it takes you to your carrier or choice. You enter your code on the carrier website . I ordered over the phone today and missed out on this and the media link
Sent from my Motorola Startac

Related

[Q] Any clue to part item #09236 ?

A sales person from AT&T noticed a accessory that referred to something about a dock with a promo price. It was $1. Part #09236. I had him go ahead and ship it. I have no idea what it is.
Any clues?
Keep us informed, curious what it could be.
http://www.youtube.com/watch?v=hP0kWqJJZa4&feature=player_detailpage#t=17s
...
I seriously wonder... would be pretty cool if you got a lapdock!
Ill look it up when I get to work in the morning
Sent from my MB860 using XDA App
thanks for checking!
boostedneonsrt4 said:
Ill look it up when I get to work in the morning
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Doesnt exist......most att accessories start with 7 or 6.
Sent from my MB860 using XDA App
straight from my emailed invoice:
Item Name
Item
Number
Quantity Ordered
Unit Price
Extended Price
MOTOROLA MOBILITY INC. GENERAL COMPUTER
09236
1
$1
$1.0
Motorola MISC MOT ATRIX LD COMPUTER
65242
1
$399
$399.0
FREIGHT
88869
1
$0.0
$0.0
Edit.. nevermind.
Sent from my MB860 using XDA App
I ordered it as well, through the same manner...called in and asked what accessories they had, that popped up as a "dock" (the only one beside the laptop I might add) and I ordered it because the customer service rep immediately said "and of course I'll waive the 5.99 shipping!"
That was on the 22nd. The order status page backorded it a few days ago, then cancelled =/
This is what the order status page said:
1
FREIGHT
Canceled
1
0
0
2
MOTOROLA MOBILITY INC. GENERAL COMPUTER
Canceled
1
0
0
You'll have to let us know what it is if you get it. I was pretty excited just for the surprise (1$ for a grab bag is just fine).
My order is still on processing. I ordered a car dock today and it shipped today. I called and ask a rep why this ones still processing. What a butthole she was! I'm very polite when I talk with reps. Come tuesday when it's not here, I'm providing a free verbal lashing.
hallfleming said:
My order is still on processing. I ordered a car dock today and it shipped today. I called and ask a rep why this ones still processing. What a butthole she was! I'm very polite when I talk with reps. Come tuesday when it's not here, I'm providing a free verbal lashing.
Click to expand...
Click to collapse
Just checked it in our POS, and it now says 'PVT TEST SKU MOT'
Sorry, but I doubt if you'll recieve anything other than an email from at&t saying your order was stopped.
link12245 said:
Just checked it in our POS, and it now says 'PVT TEST SKU MOT'
Sorry, but I doubt if you'll recieve anything other than an email from at&t saying your order was stopped.
Click to expand...
Click to collapse
This. They're not going to ship anything.
no worries. i canceled the order today and picked the dock up at fry's for the same price.
hallfleming said:
no worries. i canceled the order today and picked the dock up at fry's for the same price.
Click to expand...
Click to collapse
You got the dock for $1, or the price on att?

Delete

Delete
They're super fast at the moment. I sent a desire (required a new motherboard and lcd) on Thursday last week and got it back Tuesday.
You'll need to send the paperwork they email to you and your phone with all covers, battery, sd and sim cards removed. My experience with the UK repair centre has been generally very good and I've used it for about 12 different phones.
The HTC UK number is
08458 900 079
Sent from my Motorola Startac running Atari 2600 software!
Sounds great!
Do I need proof of purchase, since I've misplaced that and have little hope in finding it?
Probably not. Don't mention it if they don't.
Sent from my Motorola Startac running Atari 2600 software!
Did you have to send a proof of purchase with your phones?
I usually did but a couple times I didn't and nothing was mentioned. If you can send it then do but without you'll probably be ok.
Sent from my Motorola Startac running Atari 2600 software!
When I phoned the asked for proof of purchase for the handset. It was actually my friends phone I was repairing and I just told him to send me a screenshot of the Paypal transaction. Everything went smoothly even though the proof of purchase had somebody elses details on it lol
They collected it on a Monday and I got it back on the Thursday.
Mine was a transaction done over XDA, so I'll try what raze599 suggested .
I noticed my Orange branded sim card cover doesn't fit perfectly .
Thanks guys for helping.
Hi, I have multiple dead pixels and will need to get it repaired, will I need to return it to stock eg hboot, CID etc. I got mine new and sealed from Ebay will this effect my chances of a repair under warranty as its not a official reseller.
If you're in the UK you'll be fine. Send in your paypal receipt. I've done it lots of times. You'll need to be unrooted stock hboot.
Sent from my Motorola Startac running Atari 2600 software!
Good luck.
HTC repair centre and HTC themselves are a complete and utter shambles. You might get it sorted in a few days or you could have no phone for 2 months......toss a coin, close your eyes, and hope for the best!
They went through a bad patch aboot two months ago but they're pretty sorted now. I've sent aboot twenty blowers back for repair with the UK service centre so I know what I'm talking aboot.
Sent from my Motorola Startac running Atari 2600 software!
Well called HTC yesterday, they are picking it up Monday. I wasn't asked to provide proof of purchase by the representative but the documentation that was sent to my email requires that I send Proof of purchase along with a document I must sign.
I bought my Desire HD of Ebay sealed and new however as this is not recognised as a official reseller the warranty is a grey area some people are being given repairs.
Just send it without the receipt. You'll be fine. I do it all the time.
Sent from my Motorola Startac running Atari 2600 software!
My friends phone was used from eBay. We just provided the paypal transaction screenshot and all was well.
I took a screenshot of the paypal transaction so will have to wait and see i will report back whether they repair it or not for future reference.
1.u just need the bill
2.depends on the problm...my friend got his touch changed in warranty ...took them 15 minutes!!!

[Q] Verizon Galaxy Nexus Pre-Order QUESTION

Well, as I'm assuming the announcement will come either today (Monday) or tomorrow (Tuesday), I just had a few questions, since I've never pre-ordered a phone before. When you pre-order does that mean you can only receive it through the mail, or can I pre-order it online, and get it set aside for me at a local store?
BFirebird101 said:
Well, as I'm assuming the announcement will come either today (Monday) or tomorrow (Tuesday), I just had a few questions, since I've never pre-ordered a phone before. When you pre-order does that mean you can only receive it through the mail, or can I pre-order it online, and get it set aside for me at a local store?
Click to expand...
Click to collapse
The only pre-order I ever did (Droid X) can via fedex to my office. No option was given to get at the store.
Sent from my DROID BIONIC using Tapatalk
the idea of preordering a phone is so that you receive it in the mail the same day it's available to buy in stores. maybe a little earlier if there's a mistake in shipping.

Sim free Phones4u Pre-order

Just to let everyone in the UK know, Phones4u have the HTC One X for pre-order on sim only which also includes the media link adapter all at £499.95.
I cancelled my amazon order and ordered through P4U. On live chat the guy said that sim only pre-order have only gone up in the last hour so pre-order quick if you want too.
Just some info for everyone
HTC One X White
Rittzy said:
Just to let everyone in the UK know, Phones4u have the HTC One X for pre-order on sim only which also includes the media link adapter all at £499.95.
I cancelled my amazon order and ordered through P4U. On live chat the guy said that sim only pre-order have only gone up in the last hour so pre-order quick if you want too.
Just some info for everyone
HTC One X White
Click to expand...
Click to collapse
Damn, my carphone warehouse pre-order was only £20 less & no media link.
But I'm still hopeful I will get beats earphones!
Sent from my GT-I9100 using Tapatalk
chrisjcks said:
Damn, my carphone warehouse pre-order was only £20 less & no media link.
But I'm still hopeful I will get beats earphones!
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
Let us know if you do or not would be interesting to see if get some from CPWH.
People have said they have got beats headphones but no evidence yet, not that it interests me that much but better getting something for nothing
I have a feeling there are different packages for different distributors.
Sent from my GT-I9100 using Tapatalk

[Q] Has anyone's order shipped (USA)?

Has anyone's order shipped (USA)? If so, which model and colour did you order? Where did you order from (HTC.com, carrier website, etc...)?
Ordered the silver from AT&T which shipped on Friday and will arrive on Monday.
I ordered gunmetal gray on Friday early afternoon through htc.com which redirected me to Sprint. Got the shipping notification Friday evening, about 6 hours later. Due to arrive Tuesday.
Sent from my Tapatalk 4.9.5
Yes, I downgraded.
Ordered one today through Sprint ...2-5 business days
I ordered the silver/gold from AT&T on Friday, it will arrive Monday.
davidtm0 said:
I ordered gunmetal gray on Friday early afternoon through htc.com which redirected me to Sprint. Got the shipping notification Friday evening, about 6 hours later. Due to arrive Tuesday.
Sent from my Tapatalk 4.9.5
Yes, I downgraded.
Click to expand...
Click to collapse
Same here, can't wait till Tuesday especially since I broke my evo lte last week, and have been using my old evo 4g
Sent from my NS-13T001 using XDA Free mobile app
I emailed HTC America after I received my backorder email. This was their response :
Thank you for contacting the HTC America online store.*
We apologize for the inconvenience; unfortunately the product that you*
ordered is currently out of stock. Although we do not have an estimated*
arrival date, we are working to obtain more stock as soon as possible.*
As soon as we receive your product, your order will be promptly shipped*
and you will be notified via email. Rest assured that if you purchased*
using a credit card, we will not charge you until the product ships.*
Your patience is greatly appreciated.*
I ordered gunmetal unlocked. Looks like I'm canceling. I placed the order at exactly 12AM EST on March 27. Ridiculous.
augie7107 said:
I emailed HTC America after I received my backorder email. This was their response :
Thank you for contacting the HTC America online store.*
We apologize for the inconvenience; unfortunately the product that you*
ordered is currently out of stock. Although we do not have an estimated*
arrival date, we are working to obtain more stock as soon as possible.*
As soon as we receive your product, your order will be promptly shipped*
and you will be notified via email. Rest assured that if you purchased*
using a credit card, we will not charge you until the product ships.*
Your patience is greatly appreciated.*
I ordered gunmetal unlocked. Looks like I'm canceling. I placed the order at exactly 12AM EST on March 27. Ridiculous.
Click to expand...
Click to collapse
That email is scripted....why not just wait until tomorrow to see what happens?
Sent from my HTC One M8
I intend to, but I have to admit, it was disheartening. I'll update if things change tomorrow. Quite excited about this device.
augie7107 said:
I intend to, but I have to admit, it was disheartening. I'll update if things change tomorrow. Quite excited about this device.
Click to expand...
Click to collapse
I'm sure everyone is excited. Digital River's service-level is average at best -- the person answering your email (or rather selecting which script to send you) has no authority to speak to you on a human level. All they see is no stock, hence your email, and that's that.
I'm getting mine from tmobile on monday. before 3pm. i orderd the gold on silver. I wish i order the gunmetal....
Just got an interesting automated email from Ed Kuhner, VP of Customer Experience for HTC:
Hello,
I am writing to let you know that the order you placed for your HTC One M9 will be shipped out starting tomorrow, Monday 3/30. All of our inbound shipments did not all arrive on Friday as anticipated, so we were not able to start shipping everything to consumers. Product has been arriving to our distribution facility and will begin shipping out on Monday. Once your order ships, you will get an automated message with your shipping details.
To make any changes to your order, please contact our Customer Care team at 1-800-298-6178
If you have any other questions or concerns, please don’t hesitate to contact me directly. I can be reached at [email protected], or @ekuhner on Twitter.
I apologize for any inconvenience this has caused.
Thanks,
Ed Kuhner
Vice President, Customer Experience
Me as well. Lets hope a tracking number follows tomorrow.
Ordered mine Friday morning, but got an email saying it was on back order. Got another email yesterday saying that it should ship Monday.
Got the unlocked one from HTC, full price.
Ordered mine Friday from T-Mobile and just picked it up from UPS this morning. :good:
The funds were on hold at the bank since this AM but they aren't any longer. They didn't take them either.
augie7107 said:
The funds were on hold at the bank since this AM but they aren't any longer. They didn't take them either.
Click to expand...
Click to collapse
That's normal. You'll be charged once the order is fulfilled.
Sent from my HTC One M8
According to UPS I should get mine's tomorrow after ordering on the 27th.
Sent from my D6616 using XDA Free mobile app
blitz911 said:
According to UPS I should get mine's tomorrow after ordering on the 27th.
Sent from my D6616 using XDA Free mobile app
Click to expand...
Click to collapse
Which model / colour?
I just received my T-Mobile gunmetal phone today. Ordered it Friday.

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