[Q] Help! - New to Android, cannot transfer files via USB connections - AT&T Samsung Galaxy Note II

Hi all...I am new to XDA forum, but have been browsing in the trove of information to help with my problem. At the end I am resorting to posting a new thread to hopefully help me in resolving this problem or provide a good explanation why it does not work.
Problem: I am trying to use the USB cable to transfer files to my SD Card. (I am not sure what reason, but someone has informed me that either Samsung's proprietary software Kies does NOT work, you can only transfer using Samsung KIES Air...which is painfully slow.)
Now here is my situation:
1. I have a Bell Canada - Samsung Galaxy Note-2
2. The Phone has been unlocked and rooted (using Odin)
GOAL:
- I don't care if I need to transfer files to the SD card, and then sort the files out afterwards on the phone.
- Primary goal is to allow me to transfer files (music, mp3, etc.) via USB cable.
Your help is greatly appreciated...in providing some sort of clear cut instructions or directions.
Thank you in advance.
Android Noob User - Daniel :crying:

I know you didn't ask for this, but could you possibly use Airdroid? It has always been reliable for me and honestly it's my best solution for myself because we don't actually have UMS anymore, sigh.

Airdroid Vs. Kies Air
Thanks for the response and recommendation.
So is Airdroid? better or the same as Kies Air?

dckp said:
Thanks for the response and recommendation.
So is Airdroid? better or the same as Kies Air?
Click to expand...
Click to collapse
I've never used Kies so I can't say!
But basically, you download the app from google play and go to web.airdroid.com and you type in the code that you see in the app. From there you can read your phone's text messages and transfer files and do other things via your wifi connection. File transfer on my (good) wifi network is fairly fast (about the same as using a usb cord) and it's good for me because I personally use Ubuntu and Chrome OS, so the USB storage options don't work or don't work well.

usb driver
All you need is go to samsung website and install the usb driver. You should have an option to do this during the kies installation too.
dckp said:
Hi all...I am new to XDA forum, but have been browsing in the trove of information to help with my problem. At the end I am resorting to posting a new thread to hopefully help me in resolving this problem or provide a good explanation why it does not work.
Problem: I am trying to use the USB cable to transfer files to my SD Card. (I am not sure what reason, but someone has informed me that either Samsung's proprietary software Kies does NOT work, you can only transfer using Samsung KIES Air...which is painfully slow.)
Now here is my situation:
1. I have a Bell Canada - Samsung Galaxy Note-2
2. The Phone has been unlocked and rooted (using Odin)
GOAL:
- I don't care if I need to transfer files to the SD card, and then sort the files out afterwards on the phone.
- Primary goal is to allow me to transfer files (music, mp3, etc.) via USB cable.
Your help is greatly appreciated...in providing some sort of clear cut instructions or directions.
Thank you in advance.
Android Noob User - Daniel :crying:
Click to expand...
Click to collapse

Just in case, make sure that MTP is checked in USB computer connection.
*Settings>Storage> Menu button>USB computer connection> check Media device (MTP)*
I know it may seem obvious to some but it does get overlooked sometimes.
Cheers!

ace862 said:
Just in case, make sure that MTP is checked in USB computer connection.
*Settings>Storage> Menu button>USB computer connection> check Media device (MTP)*
I know it may seem obvious to some but it does get overlooked sometimes.
Cheers!
Click to expand...
Click to collapse
In regards to the downloading the 'Samsung Driver' I have already attempted that, and with no luck of cooperating. Under 'device Manager' in Window 7. The listed device when I plug-in the phone is "Qualcomm CDMA Technologies MSM" with an exclamation mark. I have been trying to try the driver files so I can 'direct' the appropriate drivers file. But no luck locating it. The Samsung Kies installation mention that it has installed, but no luck.
MTP Option:
In regards to the MTP, I do not have that option available on my phone, the only thing avaliable is through the 'Developer option -> Checking/Unchecking USB debugging'
Please Help! :crying:

I have download the driver form the Samsung.com website.
Now, It doesn't technically allow to choose my specific phone model, with my carrier (BELL), so I went with the closest ATT.
I have located the folder with the USB driver, and force window to look through it.
But still windows says it cannot find the correct driver for my device....this is getting frustrating.
HELP...help...help...

dckp said:
MTP Option:
In regards to the MTP, I do not have that option available on my phone, the only thing avaliable is through the 'Developer option -> Checking/Unchecking USB debugging'
Please Help! :crying:
Click to expand...
Click to collapse
That is odd. Do you have a Storage category under System Settings? It should show you available space on internal and sd storage. What happens when you hit the menu button? (button to the left of the home button)
When you connect your USB cable, do you get a notification that says "Connected as a media device"?

Heres what you do.
Make sure you have current samsung usb drivers. Redownload just for fks sake.
Yeah idk wtf ms prob is but its got issues with samsung phones.
So ok drivers gtg?
Plug in phone
Wait for annoying pop up.
Leave phone pluged in and on restart computer.
You should get the all clear but first it may give you the cant recognize drivers thing give it a min should work.
Other solution
Download this
http://www.google.com/url?q=http://...gQFjAA&usg=AFQjCNEJj15zF95WRtG86GXUDNcyErSAGA
Basically just keep going back and forth witj mtp and mount you should kick it in.
And you may need to restart computer.
Sgs3 easy wotks pretty good for me.
You gotta make sure you have the microsoft mtp update installed.
Pia I know.

ace862 said:
That is odd. Do you have a Storage category under System Settings? It should show you available space on internal and sd storage. What happens when you hit the menu button? (button to the left of the home button)
When you connect your USB cable, do you get a notification that says "Connected as a media device"?
Click to expand...
Click to collapse
In regards to your question. Yes It is odd....'Yes" I do have a storage category under System settings. I do see available space on internal and sd storage. BUT Nothing happens when I hit the menu button. Absolutely nothing

dckp said:
In regards to your question. Yes It is odd....'Yes" I do have a storage category under System settings. I do see available space on internal and sd storage. BUT Nothing happens when I hit the menu button. Absolutely nothing
Click to expand...
Click to collapse
I'm sorry. That is my bad. It looks like those options are not available on the stock rom. I thought they were. The option is there on CM.
It looks like it is probably a driver issue. If your computer is not recognizing your device when it is plugged in, it could also be a bad USB cable. If you can try a different cable, see if something different happens when you plug in your phone.
Worst comes to worst, you may just have get a card reader and connect your sd card to your computer that way.

1. Is cable good? It may be sending incomplete signal. The fault could be your device's usb port or cable or pc usb port.
1a. test device with another known working usb cable
1b. test cable with another known working device
2. Is PC port good?
2a. Plug a different, known working USB device into port, do other devices work?
2b. Plug device into another usb port on PC, not into usb hub or front usb ports.
2c. Does it successfully connect for transfer with another PC?
3. Is driver good?
(This is most likely your problem, but a bad usb device, cable, or port can make it more difficult to troubleshoot. )
3a. Re-download driver. BUT BEFORE YOU DO...
use a different browser to download or delete your browser's cache. (Attempting to redownload may just be grabbing the already known poor copy.)
3b. Run Windows Update after driver is installed.
If still having problems.
Search for, download, and run the portable program usbdeview. Attached USB devices will be highlighted. See if it shows up to the system and what it is being recognized as.
It sounds like either a bad driver install or conflicting program/setting.
Turn off antivirus temporarily to rule that out.
For assistance with installing Qualcomm USB drivers, see this post:
http://forum.xda-developers.com/showthread.php?t=1669498

Related

My computer does not recognize Evo?

This must be asked a billion times a day, but I can't find an answer. Is there something simple I'm missing? I hope?
My computer's Device Manager in windows shows "My HTC" as a device. The drivers are there. It shows "USB Debugging" on the phone. But when I click on the drive letter for the phone, it says, "please insert a disk." I have the default set up to mount as a disc drive on the phone. But I no longer get prompted.
wtf?
Appreciate advice. TIA.
im in the same boat u are, cant really seem to get any help on it either.
Sprockethead said:
This must be asked a billion times a day, but I can't find an answer. Is there something simple I'm missing? I hope?
My computer's Device Manager in windows shows "My HTC" as a device. The drivers are there. It shows "USB Debugging" on the phone. But when I click on the drive letter for the phone, it says, "please insert a disk." I have the default set up to mount as a disc drive on the phone. But I no longer get prompted.
wtf?
Appreciate advice. TIA.
Click to expand...
Click to collapse
Shouldn't be required, but install HTC Sync and restart.
Having the same problem. Reinstalled HTC Sync, restarted phone, even tried http://forum.xda-developers.com/showthread.php?t=695243 that stuff, but to no avail..
The phone still charges and windows shows the drive, but it is greyed out.
Few suggestions.
1. Click menu button on your phone and select the connect to pc option. Make sure the Ask Me checkbox is checked. Check your default type as well to see if it is set to disk drive, charge only or some other option.
2. Make sure that PC synchronization app is not disabled by any task killer apps. This app is needed to allow the phone to mount as a disk drive.
3. The Windows drive letter assigned to your phone may be conflicting with some other drive mapping. To fix it, right click my computer icon on your desktop and click manage link. In the computer management screen, go to the disk management icon. You should see your phone represented as a hard drive. If not, your pc is not recognizing your phone for whatever reason. If it is shown, right click it and reassign it to a different drive letter.
Good luck.
So my computer does not recognize my Evo and my Evo doesn't display a notification corresponding to the choices of the USB capabilities. However, this is a fairly new and I am not sure if it is the rom I was using, the fact that I connect to computer that does not allow drive access for unauthorized devices, I deleted a crucial file (pc sync) or there is an issue with the phones port. I have tried everything from using other computers to cables to simply buying a card reader with a usb port and pushing a new rom onto so I can flash it to my phone. Now I'm running the new Team Nocturnal RS 4, props guys. I still am unable to work out my usb issue. So I think I might have to unroot and exchange the phone through sprint or live on a card reader (which means no late night coding for me ). Anyway, I know this question is asked a lot, but could someone direct me to the newest stock RUU, please. Also I would like to re-apply pc sync on my phone if that is the root of the issue. Can I have ideas on how to complete this?
Also, I heard sprint is not carrying the classic Evo 4g, is this true? If so what a rip...
Thanks in advance, you guys are awesome to deal with us novice all day.
Ok guys,geez,right click the drive and select fix partiton issues,thats what i had to do,Sometimes windows(the worst os yet)decides to be a ***** and not recognize the drive.

htc keeps asking for MTP driver?

Dezire z keeps askinf for MTP drivee?? i recently flashed mexdroid rom, and in the beginning none of the usbs would connect my phone. I thought it was a nightly issue as it was based off of a nightly but now its using RC1.
Recently i played around, it wouldnt connect with the "ADB or Android phone driver." I fixed that and those work fine in Device Manager in Windows 7. However!, in device manager it KEEPS asking for MTP. i tried uninstalling, updating, everything!! and it just wont find my htc desire z.
ADB can find it when using command prompt. It can even logcat, and its weird why ADB can see it but windows cant. I have posted a Download link to the Logcat file. Im hoping anyone here can help me.
http://dl.dropbox.com/u/21509455/logcat.txt
thanks
edit* i think i read somewhere Android doesnt use MTP drivers....-confused-
windows 7 can see my phone and lets me safely remove it too, but wont let me see it in my computer.
issues I was having with W7 x64 were resolved by PDANet. you might try it out, although your issue is slightly different than mine... the device was entirely unrecognizable (by adb, fastboot, the whole shebang).
edit: NOTE you don't need to actually use PDAnet, it will just locate an appropriate driver and install it for you, then you can uninstall it from your PC.. unless you want to use it, of course. pretty slick.
pmcqueen said:
issues I was having with W7 x64 were resolved by PDANet. you might try it out, although your issue is slightly different than mine... the device was entirely unrecognizable (by adb, fastboot, the whole shebang).
edit: NOTE you don't need to actually use PDAnet, it will just locate an appropriate driver and install it for you, then you can uninstall it from your PC.. unless you want to use it, of course. pretty slick.
Click to expand...
Click to collapse
ive done this and it found the proper driver. "Android phone" BUT when it tries to connect with device, it says "failed to handshake with device" and proceeds to uninstall pdanet. Is it because its conflicting with windows 7 cant find the MTP driver?.... sooo confused.. never, ever had this problem
edit* after pdanet is uninstalled, the Android phone driver works fine, but MTP does not.
jark99 said:
ive done this and it found the proper driver. "Android phone" BUT when it tries to connect with device, it says "failed to handshake with device" and proceeds to uninstall pdanet. Is it because its conflicting with windows 7 cant find the MTP driver?.... sooo confused.. never, ever had this problem
edit* after pdanet is uninstalled, the Android phone driver works fine, but MTP does not.
Click to expand...
Click to collapse
that's a bugger.
when you plug the phone in, in device manager, does it show as a USB mass storage device under the USB controller section? to check: unplug all usb devices (aside from input devices like keyboard/mouse/what-have-you). plug in your phone and go to device manager (right click my computer->manage->device manager). under USB controllers, check and see if there is a USB mass storage device. assuming you have disconnected any other storage media, this is your phone.
if it does:
uninstall this driver, unplug your phone, restart, plug your phone back in.
if it doesn't:
my next step (take it for what it's worth - I'm sure there's an easier way) would be to unplug all usb devices (including keyboard/mouse - anything USB related), uninstall EVERYTHING under the USB Controller submenu, then restart and plug the phone in.
W7 should automatically recognize and reinstall the USB host controllers and hubs.
edit: are you using any other USB storage devices? thumb drives, ext harddrives, etc? do they work?
pmcqueen said:
that's a bugger.
when you plug the phone in, in device manager, does it show as a USB mass storage device under the USB controller section? to check: unplug all usb devices (aside from input devices like keyboard/mouse/what-have-you). plug in your phone and go to device manager (right click my computer->manage->device manager). under USB controllers, check and see if there is a USB mass storage device. assuming you have disconnected any other storage media, this is your phone.
if it does:
uninstall this driver, unplug your phone, restart, plug your phone back in.
if it doesn't:
my next step (take it for what it's worth - I'm sure there's an easier way) would be to unplug all usb devices (including keyboard/mouse - anything USB related), uninstall EVERYTHING under the USB Controller submenu, then restart and plug the phone in.
W7 should automatically recognize and reinstall the USB host controllers and hubs.
edit: are you using any other USB storage devices? thumb drives, ext harddrives, etc? do they work?
Click to expand...
Click to collapse
Under the usb section in device manager, i have about 8 or so usb controllers and stuff. Im using a Gateway Laptop and only one thing is using a usb port--- the mouse. Thats all. So i dont really have a clue which one is my htc phone because when plugging it in and going into device manager the only devices i remember using the phone were adb, android phone, and Now MTP. If i could pinpoint which usb controller is using my phone ill uninstall it. Other than that, what else is there? This is the strangest problem ever
Sent from my HTC Vision using XDA App
sighh, comeon guys. here ill post some pics of what is going on
Here are the pics of what is going on!!
Normal mode (no phone plugged in) - http://dl.dropbox.com/u/21509455/normal%20mode.jpg
Phone plugged in mode - http://dl.dropbox.com/u/21509455/phone%20plugged%20in.png
Uninstalled MTP & ADB driver Picture (looking for drivers) -http://dl.dropbox.com/u/21509455/phone%20uninstall%20drivers.jpg
Phone with ADB driver but no MTP - http://dl.dropbox.com/u/21509455/phone%20with%20driver%20found%20but%20no%20mtp%20.jpg
hope this helps , if you find something that can make this work let me know ASAP
140 views? and no one knows how to fix this problem?? anyone? hello?
jark99 said:
140 views? and no one knows how to fix this problem?? anyone? hello?
Click to expand...
Click to collapse
Have you tried the drivers from the official HTC Sync software? Also, are you actually trying to use the phone as an MTP device or as a USB mass storage device? I don't think you can use both at the same time (though I don't use this ROM so maybe things have changed). If you don't actually want the MTP functionality, I wouldn't worry about it.
Also, I noticed the notes for the ROM says "USB mounting is not working on a Windows OS computer" is a known issue. Not sure if that could be related...
ianmcquinn said:
Have you tried the drivers from the official HTC Sync software? Also, are you actually trying to use the phone as an MTP device or as a USB mass storage device? I don't think you can use both at the same time (though I don't use this ROM so maybe things have changed). If you don't actually want the MTP functionality, I wouldn't worry about it.
Also, I noticed the notes for the ROM says "USB mounting is not working on a Windows OS computer" is a known issue. Not sure if that could be related...
Click to expand...
Click to collapse
im trying to use it as a mass storage device, MTP isnt supposed to show up from what i read. but now it wont start without MTP
did you try what I pm'd you earlier today?
pmcqueen said:
did you try what I pm'd you earlier today?
Click to expand...
Click to collapse
windows 7 home doesnt have that script gpedit.msc
i looked all over google and it doesnt work . only pro and business versions have it.
Did the HTC Sync software not work? Also, have you tried formatting your SD card? Might be a long shot, but if it was ever used in MTP mode at one point, maybe your comp is detecting the files and thinking it's still an MTP device. Not sure if it works that way though...
Did you ever set the phone to MTP mode in the past? Like if you were ever on a Sense-based ROM. Maybe if you had it in MTP mode prior to flashing the new ROM, it stayed in it. Once again, no clue if it works that way since I've never used MTP on this phone before, but might be worth trying if you are out of options.
STILL havent fixed this MTP driver issue, have tried everything including the post above me!....NOTHING IS WORKING. why is it being recognised as mtp, when all i need is use the sd card.
this has been up for a week, seriously no one knows how to fix it?
jark99 said:
this has been up for a week, seriously no one knows how to fix it?
Click to expand...
Click to collapse
I'm guessing it's because no one else has encountered this problem before...
So what happened when you flashed back to a Sense-based ROM? I've never used one, but I thought when you connect the phone via USB, you have to choose what kind of connection you want (e.g., HTC Sync connection vs Disk Drive). Are you saying even when you choose to connect as a drive, the phone still shows up only as an MTP device (which I'm assuming is what is used when in HTC Sync mode)?
ianmcquinn said:
I'm guessing it's because no one else has encountered this problem before...
So what happened when you flashed back to a Sense-based ROM? I've never used one, but I thought when you connect the phone via USB, you have to choose what kind of connection you want (e.g., HTC Sync connection vs Disk Drive). Are you saying even when you choose to connect as a drive, the phone still shows up only as an MTP device (which I'm assuming is what is used when in HTC Sync mode)?
Click to expand...
Click to collapse
i switched to MIUI rom where i can mount sd card, and it still shows up as MTP in device manager on windows. Its not a rom issue, its a issue with WINDOWS seeing my device as a MTP and not STorage ....stupid windows 7.
jark99 said:
i switched to MIUI rom where i can mount sd card, and it still shows up as MTP in device manager on windows. Its not a rom issue, its a issue with WINDOWS seeing my device as a MTP and not STorage ....stupid windows 7.
Click to expand...
Click to collapse
Well either Windows sees your phone as an MTP device or the phone is actually reporting itself as an MTP device (not sure how it works on phones, but typically Windows communicates with firmware on a USB device to determine its classifications).
I'm guessing you already tried this since it's one of the only threads on the G2 forum when I did a search for MTP...
http://forum.xda-developers.com/showthread.php?t=901449
ianmcquinn said:
Well either Windows sees your phone as an MTP device or the phone is actually reporting itself as an MTP device (not sure how it works on phones, but typically Windows communicates with firmware on a USB device to determine its classifications).
I'm guessing you already tried this since it's one of the only threads on the G2 forum when I did a search for MTP...
http://forum.xda-developers.com/showthread.php?t=901449
Click to expand...
Click to collapse
Thankss i saw some of those. One method i didnt try, but ill try it and let you know how this goes. Thanks for the link
Sent from my HTC Vision using XDA App
Bumppp. Still no proper way to fix this!!
Sent from my HTC Vision using XDA App
anyone find any fix for this MTP ISSUE?

[Q] How do you transfer data from the phone to computer via USB Cable

I have no option for usb data transfer. Just MTP and PTP. When trying to drag and drop I get "Calculating the time required to copy the files". It copies nothing.
Airdroid, wifi explorer, kies doesnt transfer a damn thing.
ANY HELP IS APPRECIATED!
Make sure that your drivers have been installed properly, first off (I think this is a big problem for a lot of ppl). And on the phone, in Settings > Storage > Menu > Computer Connection > "Media device (MTP)" is checked. (I also believe unchecking "USB Debugging" in Developer options can help, too).
If your drivers are set up, you should get a prompt (assuming you're on Windows 7) to "open folder and view files" and you'll get an Explorer window. Just drag/drop files on the device.
You can also use a WiFi FTP transfer app (I wanna say AirDroid is a popular one?). Some prefer it this way.
How can you tell if the drivers have been installed properly?
I can drag and drop one file at a time but nothing more
jgarozzo said:
How can you tell if the drivers have been installed properly?
Click to expand...
Click to collapse
If you plug your phone in and don't get an error. And in device manager it should show up as "Galaxy Nexus" or "Samsung Galaxy Nexus".
jgarozzo said:
I can drag and drop one file at a time but nothing more
Click to expand...
Click to collapse
Sounds like a possible issue with your setup. I just recently re-installed a fresh 32bit Windows 7 install on my MacBookPro, and without any driver tweaking or anything I was able to connect and drag/drop files back and forth.
I do have issues with my desktop and plan on wiping it.
jgarozzo said:
I do have issues with my desktop and plan on wiping it.
Click to expand...
Click to collapse
MTP can be finnicky but there's no technical reason why it can't work just fine (as I said it works perfectly for me and others here).
Have you tried something like AirDroid (linked above)? Or if you're just sitting on WiFi you can always just upload to DropBox (Google Drive) and download on the phone/PC.
airdroid hasnt worked for me. I'm not positive but I think there are certain files that won't transfer via cloud.
jgarozzo said:
airdroid hasnt worked for me. I'm not positive but I think there are certain files that won't transfer via cloud.
Click to expand...
Click to collapse
Should be able to transfer anything. Don't see any restrictions to it.
Is your Kies properly Installed?
Hi,
If your Samsung Kies was properly installed (means took quite time for installing Driver for Samsung devices). Your phone should be detected once connected via USB cable. Some devices may have different situations. Exp. file transfer in SamsungGalaxyTab10.1 will not display exact time for file transfer Window. Once device connected via USB cable, and Your device's Name Pops Up in your window, means it's successful. Transfer shd not be problem.
Sometimes, Phone may not the cause, perhaps ur Pc/laptop might limited capability for Kies Support.
If your case is different, perhaps you can uninstalled and reinstalled it in control panel. Uninstalling Kies will not remove ur Phone's Driver data. Hope this Helps.
Sincerely,
whitefang
**** takes forever to transfer via usb. is this a known issue on the nexus or just me? I have never had a phone with issues in transfering data. I'll give a clous service a try again. I appreciate your help
jgarozzo said:
**** takes forever to transfer via usb. is this a known issue on the nexus or just me? I have never had a phone with issues in transfering data. I'll give a clous service a try again. I appreciate your help
Click to expand...
Click to collapse
It's a known "issue" that people have really funky PC setups and have issues installing drivers. It's not inherently a technological problem with MTP or the Galaxy Nexus. As I said before, it's just a bit more finnicky than USB Mass Storage (UMS), which is used on most other phones.
I'll keep referring to the fact that on a bare Windows 7 install, with no previously installed drivers, I was able to plug in my Galaxy Nexus, auto-install drivers, and xfer files back/forth without a hiccup... that'll give you an idea for where the problem lies
http://forum.xda-developers.com/showthread.php?t=1523691 try this it has wifi sync using it all the time
ive got windows 7 ultimate, no issues, works as it should
whitefang3456 said:
Hi,
If your Samsung Kies was properly installed (means took quite time for installing Driver for Samsung devices). Your phone should be detected once connected via USB cable. Some devices may have different situations. Exp. file transfer in SamsungGalaxyTab10.1 will not display exact time for file transfer Window. Once device connected via USB cable, and Your device's Name Pops Up in your window, means it's successful. Transfer shd not be problem.
Sometimes, Phone may not the cause, perhaps ur Pc/laptop might limited capability for Kies Support.
If your case is different, perhaps you can uninstalled and reinstalled it in control panel. Uninstalling Kies will not remove ur Phone's Driver data. Hope this Helps.
Sincerely,
whitefang
Click to expand...
Click to collapse
Kies is NOT supported on the Galaxy Nexus.
jgarozzo said:
airdroid hasnt worked for me. I'm not positive but I think there are certain files that won't transfer via cloud.
Click to expand...
Click to collapse
Like martonikaj said, you should be able to transfer everything wirelessly. It's probably your fastest bet.
I either do that, or use ADB. While it's not as fast, I find it to be more stable than MTP (but that could be just me).
I assume download files as a zip and then open them on the pc? I assume all I would have to transfer would be titanium backup since it contains all app and system data. I know some of my questions might seem silly but i want to make sure i dont loose any data.
I've tried downloading the samsung drivers on 3 different pc with 3 different operating systems and cant get the drivers to properly load. I'm a little upset with Samsung at the moment. I never had a problem wit HTC or Moto phones.
you can use Alt Mounter app on mac & windows
go to goole & search it
then download AltMounter.apk & install it to your phone
then download altmounter for windows & install it to your pc
after that run altmounter in your pc & also run altmounter in your phone
after that plug the usb cable . the phone storage shows up in a window
this is verys simple & i like it
you can use it if you have problems with MTP
I'll give it a shot, thanks!

[Q] stupid question...how do I transfer files to/from my phone?!

hey guys.
just got a SGS3 for the wife and one for myself, coming from a long time with HTC Evos.
i'm having an embarassing situation...I don't see how to transfer files from or to the phone. I plug it in via usb, drivers installed automatically, computer told me the device was ready to be used...and nothing else. nothing popped up on the phone, nothing on my computer. the phones came with no software and Samsung's website does not list any drivers or software to download...
the phones are stock for now until I get a chance to root them this week or next weekend. in the meantime, what is the way a normal user is supposed to transfer files to/from this phone?!
I'm on Windows 7 on both the laptop and the PC, both have the same situation. with both phones...both fully stock but also updated with the latest software.
thanks for the help!
Max_Pain said:
hey guys.
just got a SGS3 for the wife and one for myself, coming from a long time with HTC Evos.
i'm having an embarassing situation...I don't see how to transfer files from or to the phone. I plug it in via usb, drivers installed automatically, computer told me the device was ready to be used...and nothing else. nothing popped up on the phone, nothing on my computer. the phones came with no software and Samsung's website does not list any drivers or software to download...
the phones are stock for now until I get a chance to root them this week or next weekend. in the meantime, what is the way a normal user is supposed to transfer files to/from this phone?!
I'm on Windows 7 on both the laptop and the PC, both have the same situation. with both phones...both fully stock but also updated with the latest software.
thanks for the help!
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Click to collapse
Weird...
it should pop up as a media device.
Plug it in and pull down the notification bar and touch where it says "touch for other USB options"
and make sure Media Device (MTP) is checked.
if it doesn pop up then either the drivers arent installed, or their not installed correctly.
or the cable is bad, or the USB port is bad.
or the devil is messing with you
Max_Pain said:
hey guys.
just got a SGS3 for the wife and one for myself, coming from a long time with HTC Evos.
i'm having an embarassing situation...I don't see how to transfer files from or to the phone. I plug it in via usb, drivers installed automatically, computer told me the device was ready to be used...and nothing else. nothing popped up on the phone, nothing on my computer. the phones came with no software and Samsung's website does not list any drivers or software to download...
the phones are stock for now until I get a chance to root them this week or next weekend. in the meantime, what is the way a normal user is supposed to transfer files to/from this phone?!
I'm on Windows 7 on both the laptop and the PC, both have the same situation. with both phones...both fully stock but also updated with the latest software.
thanks for the help!
Click to expand...
Click to collapse
make sure you have automatic updating on in windows, at least for the drivers. this is why i hate MTP, its such a pain in the ass. i sure hope someone gets mass storage mode goin in these soon. Make sure theres no unknown devices listed in the devices manager. then grab and install the drivers from here(although you shouldnt need them for mtp to work) http://www.samsung.com/us/support/owners/product/SPH-L710MBBSPR#
downloading now...when I plug it in, the cell phone makes a little noise. but no prompts come up under my notifications.
on the PC I found it the phone shows up under Devices & Printers, but there is no way to interact with it other than to see it's drivers and that they all apparently are up to date and functioning correctly...
ahhhhhh
Max_Pain said:
downloading now...when I plug it in, the cell phone makes a little noise. but no prompts come up under my notifications.
on the PC I found it the phone shows up under Devices & Printers, but there is no way to interact with it other than to see it's drivers and that they all apparently are up to date and functioning correctly...
ahhhhhh
Click to expand...
Click to collapse
Does it show as a plain looking generic box or does it look like an MP3 player in devices and printers?
Generic box under an "Unspecified" category. Even after reinstalling the drivers...same situation. I can't double click to open the phone and there is no prompt on my phone.
Sent from my SPH-L710 using xda premium
the phone is seeing as a modem by the PC...i'm guessing because of the drivers. can one of you tell me which drivers your phone is using (under Device Manager) so I can manually select those? I have many installed Samsung drivers, just need to know which one to pick I guess.
Max_Pain said:
the phone is seeing as a modem by the PC...i'm guessing because of the drivers. can one of you tell me which drivers your phone is using (under Device Manager) so I can manually select those? I have many installed Samsung drivers, just need to know which one to pick I guess.
Click to expand...
Click to collapse
This is crazy. I curse Samsung for this mtp ****t I swear. Under portable devices. Device name should be SPH-L710--thats what ur looking for. Will probly also be listed under modems as Samsung mobile usb modem. And in the usb devices as Samsung mobile usb composite device.another thought If you didn't already, turn on usb debugging and let it install those drivers as well. Has helped me in the past. Maybe even switchin it to download mode just so windows can see it in all modes and maybe wake the hell up.
i had usb debugging on originally, turned it off. no difference.
I went and bought a new memory card reader that supports SDXC cards, so now I can at least remove my memory card and transfer files...but still doesn't help me. I want to use that extra internal space I didn't have on my Evo 3D to add more music still to my phone...so I need to connect it to the PC somehow!
Max_Pain said:
i had usb debugging on originally, turned it off. no difference.
I went and bought a new memory card reader that supports SDXC cards, so now I can at least remove my memory card and transfer files...but still doesn't help me. I want to use that extra internal space I didn't have on my Evo 3D to add more music still to my phone...so I need to connect it to the PC somehow!
Click to expand...
Click to collapse
it blows my mind that its not working. what version of win 7 do you have? x86 or x64?
we have a laptop and a desktop, both running Windows 7 x64. we also have two of those Galaxy S3 phones. I'm running Go Launcher, my wife using the stock Wiz launcher. I have tried in different USB ports in both laptop and desktop, using different usb cables, and with both phones. with and without adb debugging enabled. same situation.
the phone shows up as a modem under device manager. under SAMSUNG Android Phone there is only SAMSUNG Android ADB Interface listed, nothing specific to this phone. I have tried changing the drivers around to different built-in samsung drivers and drivers from when I had the Galaxy Tab, nothing. I downloaded the latest drivers as they were linked above, nothing.
there are no pop-ups on either phone and nothing on the computer beyond the noise of something being plugged in...
w.t.f.
OK. Don't think its the issue but have run into this before with a Samsung phone or two. Reboot the computer and hold down f8 as its booting. When the advance menu comes up, hit *disable driver signature enforcement*. Like I said I don't think that's it but that has caused problems for me before (thanks microsoft) on x64 bit windows and a Samsung android phone so might as well rule it out.
O yeah, and just to make sure, you dont have kies installed right?
I do have Kies installed. someone now suggested I try using it to connect my phone. I open Kies, connect my phone, it says Connecting...and never goes anywhere. I did the connection troubleshooting thing, it took a while, said it was complete, plugged the phone back in, same situation.
jeez this is really stupid.
i disabled the driver enforcement option. nothing.
I rooted the phone now. installed that easy UMS apk and set the phone to MTP mode. now I have a Samsung MTP device on my device manager but none of the drivers work with it. windows couldn't find a driver, and i've tried 6 drivers manually and they all say they can't start the device.
anything else I can do now that i'm rooted?
Max_Pain said:
I do have Kies installed. someone now suggested I try using it to connect my phone. I open Kies, connect my phone, it says Connecting...and never goes anywhere. I did the connection troubleshooting thing, it took a while, said it was complete, plugged the phone back in, same situation.
jeez this is really stupid.
Click to expand...
Click to collapse
kies is the devil
its actually the opposite. You DO NOT want it installed. Uninstall kies completely. Idk how I forgot about mentioning kies.nothing but problems. Nix it and I bet this headache ends. And if u take that advice, have the phone unpluged during then removal . I would also recommend reinstalling the Samsung drivers I linked to yesterday. Then plug the phone in and I would bet smooth sail in from there
will try. now the phone shows up the "connected as media device" notice when I plug it in, and the PC sees it as an MTP device...but still not letting me use it. lets hope uninstalling KIES helps.
Max_Pain said:
will try. now the phone shows up the "connected as media device" notice when I plug it in, and the PC sees it as an MTP device...but still not letting me use it. lets hope uninstalling KIES helps.
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Click to collapse
Sounds like progress. I think uninstling kies will do the trick
well I uninstalled Kies, told it to uninstall any and all drivers for mobile phones. cleaned my registry. restarted my computer, installed the drivers fresh, plugged in the phone and it seems to work. for the first time it shows as a mtp device!
thanks a million. let's hope it works to transfer files.

[Q] Why won't Note 2 connect to PC after going into Download Mode?

My AT&T Samsung Galaxy Note II cannot be seen by my computer if I put it into Download mode?
I have installed the Samsung usb drivers several times. Even tried the latest drivers. My computer can see the phone just fine until I put it into Download Mode and connect the usb cable. Then it sees nothing!
I have a dual boot Win 7 64 bit system, and I have installed the drivers on both partitions with the same results. I've rebooted the computer and the phone many times as well, but it does not work.
Any ideas would be helpful..
Thanks,
Snacko
simple MTP is working well?
What is MTP? Does that mean mount the phone?
I can connect the phone to my computer anytime and see it just fine. I see the internal storage and also the SD card.
MTP - Media Transfer Protocol
That standard Phone to PC mode you can select after plugging it in.
Do you have USB debugging selected in the developer options menu?
Yes debugging is on. And I can normally transfer files. I've copied tons of music and a few movies.
I've found that these phones just don't get along well with some computers, and their usb connectivity is very inconsistent between phones. I have 2 GS3's and a Note 2. One my home laptop, one of the GS3's works fine, while the other will rarely even be recognized unless I swap the plug to another port a few times. After it's recognized, it frequently stalls on file transfers, and it crashed trying to update to JB. The Note 2 always is recognized, but similarly, large file transfers fail.
All three of these phones work flawlessly when connected to my work computer, using the same cable. I had a Focus that behaved similarly, so I think it's a Samsung issue. I've never had this problem with other brands.
Use version 1.8 of SGS3 Easy UMS app from here http://forum.xda-developers.com/showthread.php?t=1711009
Gives you good old fashioned reliable USB disk mode.
Thanks for the replies. I have a laptop that I am going to give it a try on. Fingers crossed.
mitchelln said:
Use version 1.8 of SGS3 Easy UMS app from here http://forum.xda-developers.com/showthread.php?t=1711009
Gives you good old fashioned reliable USB disk mode.
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Click to collapse
That thread says it only makes the SDCard available. If I am rooting, I need the internal as well, right? So, that doesn't sound like it will help for what I am doing.
DeadSix17 said:
MTP - Media Transfer Protocol
That standard Phone to PC mode you can select after plugging it in.
Click to expand...
Click to collapse
I used to have an HTC Android Incredible, so it didn't call it that. But I just looked, and yes that MTP thing is on by default when I plug it into my computers.
NOTE:
I finally got it to work by using my other laptop. YEA!
Thanks All!
SnackoDog said:
My AT&T Samsung Galaxy Note II cannot be seen by my computer if I put it into Download mode?
I have installed the Samsung usb drivers several times. Even tried the latest drivers. My computer can see the phone just fine until I put it into Download Mode and connect the usb cable. Then it sees nothing!
I have a dual boot Win 7 64 bit system, and I have installed the drivers on both partitions with the same results. I've rebooted the computer and the phone many times as well, but it does not work.
Any ideas would be helpful..
Thanks,
Snacko
Click to expand...
Click to collapse
By download mode I assume you are trying to flash something in ODIN, correct ? If yes, then make sure you are using the USB the phone came with. If you are not seeing a COM reading on ODIN, try a different USB port on the PC/Laptop. I know my USB 3.0 port always gives me problems with connectivity to bootloaders and such. Attached is a pic of what the phone looks like in download mode and what ODIN should show when it recognizes the phone. Hope this helps.
KillaHurtz said:
By download mode I assume you are trying to flash something in ODIN, correct ? If yes, then make sure you are using the USB the phone came with. If you are not seeing a COM reading on ODIN, try a different USB port on the PC/Laptop. I know my USB 3.0 port always gives me problems with connectivity to bootloaders and such. Attached is a pic of what the phone looks like in download mode and what ODIN should show when it recognizes the phone. Hope this helps.
Click to expand...
Click to collapse
I finally did get it to work on a different computer. Yes, I was trying to root using the Toolkit, and when it got to ODIN it could not see the phone when it booted into download mode.
When the Toolkit did boot it into Download mode though, it did not show that small text in the upper/left corner on the phone screen. I could only get that text when I booted manually into Download mode. I'm not sure what the difference is....
So far, I have it rooted and am going to try and flash the NOTEorious Prime ROM. It says to backup my APNs first, which I did with APN Backup & Restore app. But it cannot restore them in JB 4.1. I read somewhere to tell Titanium Backup to make APN B&R a 'System App', which I did, but that still will not restore APNs. So, now I am wondering that if I installed the NOTEorious Prime ROM, will that 'let me' restore APNs? Or since it is JB it won't still..
Thanks for the reply BTW..
May be you can use the old fashioned way. ..use a pen and paper to write the apn and details somewhere and if you lose them on the rom. ..you can enter them manually
handwritten from my note 2 (N7100)
I still find MTP a less than optimal solution, coming from HTC devices which are recognized as external drives when connected.
Guys, Please remember that MTP is only applicable when the device is switched on. This is for internal "Virtual SdCard" and external Sd Card.
Download mode opens up the other storage on the device, "mmcblk0p*" for flashing reasons with Odin.

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