Broke my screen. Is 250 euro to fix it excessive? - Galaxy Note II Q&A, Help & Troubleshooting

Hello there
A few days ago I was using the public transport when my Note II fell on the ground. When my girlfriend asked if it was broken, I replied that the Note II was unbreakable. When I picked it up my screen was broken (karma hits player 1 for one million thousand trillion points). I mailed to the store I bought it from and they told me it would cost 250 euro's.
I'm wondering whether this is a normal price for a screen replacement.
Thank you for the replies!

Stores always want to rip you off! I have seen issues about screen on the galaxy s3 which obviously is different but almost the same. The glass can be bought for under $10 online and there are plenty of YouTube videos with instructions on how to do change it yourself. So to answer your question yes I think $250 is wayyyyy too much
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If it were me, I'd attempt to fix it myself, after reading up extensively and making sure I had the right tools.
Only you can contemplate whether it's worth it for you, watch some YouTube and make a decision
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The alternative is getting it fixed in a local 'foreign' shop here in my city. Not entirely reliable, but I have little to lose.
Sent from my HTC One X using xda premium

Did you ask if they were going to change just the front glass or the whole display such as glass+ digitizer+amoled? Because if it's just the glass then it would be a major rip off! It's not that simple to just change the glass since it glued with an adhesive and you'll need to be very careful when removing it.
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bushako said:
Did you ask if they were going to change just the front glass or the whole display such as glass+ digitizer+amoled? Because if it's just the glass then it would be a major rip off! It's not that simple to just change the glass since it glued with an adhesive and you'll need to be very careful when removing it.
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Click to collapse
Well they said they had to replace everything, which probably explains the hefty price tag.
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Fadawah said:
Well they said they had to replace everything, which probably explains the hefty price tag.
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Click to collapse
I'd do some research before running to pay. These companies tell us w/e they want in hopes of making more money off customers
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First of all. If the screen is scratched or broken but still works it means than the screen is not damaged. Only upper glass over screen is broken and you can buy one from ebay for 20$ and replace yourself by video tutorial on youtube. Anyway if you fail to repar it yourself you can anytime go and replace whole screen for 250 eur. But I think its worth to try to repair upper glass only if screen is still responding after damage.
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Related

Cracked screen! Tell me what you think.

So I'm looking to buy a sgs2!
I'm looking at a white one for a really good price only flaw is that there is a crack in the screen
Which isn't a problem because it's not on the screen (including pics below!)
So my question to you guys is will this crack on the screen spread towards the screen?
Let me know what you guys think
Sent from my HTC Sensation Z710e using XDA
It might be if u drop it
Sent from my SGH-T989 using xda premium
But just in every day use do you think it will spread?
Sent from my HTC Sensation Z710e using XDA
Jerald2 said:
But just in every day use do you think it will spread?
Sent from my HTC Sensation Z710e using XDA
Click to expand...
Click to collapse
I wouldn't buy a broken phone
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Any pressure like having it simply accidently leaning on it could very easily spread the crack... I'd stear clear lol
I would just buy a kit off amazon for $20 and fix it yourself
If dropped it will spread.
On a side note...I'll sell you mine for $400 in pristine condition
I'm buying it for 275 does the price make up for it?
Sent from my SCH-I500 using XDA App
Jerald2 said:
I'm buying it for 275 does the price make up for it?
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Hell no
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Jerald2 said:
I'm buying it for 275 does the price make up for it?
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Nope....display alone is $100+
Yeah I wouldn't. You would have to be super gentle with it always or it might spread. But in the end it's all up to you.
Sent from Flip's SGS2
Sure you might save a couple hundred now but in a few months when the crack spreads you'll be spending a lot more. Might as well spend the bigger bucks up front for a new phone instead of buying a cracked one an then possibly having to also buy a new one shortly after.. Just my $0.02
Sent from my MB870 using XDA Premium App
That type of crack will only spread.
Some on the corners can be stopped with superglue if not a structural crack like that one. The torsion of the phone alone will cause that crack to spread.
I wouldn't buy it, by time you're done buying a new display (and the pain in the rear of attempting to separate a broken screen from the adhesive) it will be at least 400-450 total for the phone. That is, if you dont break the filament for the touch buttons at the bottom trying to separate it from glass shards.
I wouldn't buy it for more than 100 dollars. Screen will cost you 175 conservatively, so tack that on.
275 total is good for a used phone that probably has other issues.
Thanks guys
Thanks guys looks like im not going with that phone. Im looking at a slightly used Gnex for 315

Screen replacement

I dropped my phone yesterday accidentally and now it's cracked St the bottom of the screen..
It really looks ugly and I'm looking for a screen replacement for how much do you think it's a good price for the screen? Is it safe?
How much do you think it's the price of my phone now that the screen its cracked?
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Like 200$ for the lcd + glass. Or like 15$ for just the glass, its hard to replace but manageable.
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ayeitschris said:
Like 200$ for the lcd + glass. Or like 15$ for just the glass, its hard to replace but manageable.
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Click to collapse
Is there stores where they can replace just the screen for a reasonable payment?
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renehd2 said:
Is there stores where they can replace just the screen for a reasonable payment?
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Click to collapse
Depends on where you live. Some towns have little phone repair centers.
Sent from my Galaxy Nexus using xda premium
I work at a cell phone repair store. We charge like 275 for the repair and a good quality part will run like 225. I have fixed like 30 gs3s so far and I am going to warn you now..... Do not attempt to just replace the glass. I you will just be wasting your time. To the guy that said it is manageable, until you try it yourself, please don't give advice like that out. It very much is not manageable to do. But if you have any experience repairing phones, just order the screen plus lcd yourself and do it. It is very easy on the gs3
Sent from my SCH-I535 using Tapatalk 2
Same issue here, one drop with a case on and glass looks like ****. Dropped my sgs2 touch many times before a hard crack ever happened and now im coughing up 150 to replace. Wtf.
Sent from my SPH-L710 using xda app-developers app
Here's a video on how to replace just the glass for $15. Looks like a ***** to do but saves you a ton of money.
Edit: Forgot to add link http://forum.xda-developers.com/showthread.php?t=1904554
renehd2 said:
Is there stores where they can replace just the screen for a reasonable payment?
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Click to expand...
Click to collapse
Depending where your at I would google search repair centers and call around for the best price. If that doesn't work perhaps Craigslist? I met a really cool tech guy off there and he works on mainly iphones but knows a lot about android devices as well.
jyabor91 said:
I work at a cell phone repair store. We charge like 275 for the repair and a good quality part will run like 225. I have fixed like 30 gs3s so far and I am going to warn you now..... Do not attempt to just replace the glass. I you will just be wasting your time. To the guy that said it is manageable, until you try it yourself, please don't give advice like that out. It very much is not manageable to do. But if you have any experience repairing phones, just order the screen plus lcd yourself and do it. It is very easy on the gs3
Sent from my SCH-I535 using Tapatalk 2
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Click to collapse
Plenty of people, including myself have replaced just the glass with great success. If you arent a mechanical type person, then no, i would not attempt it, but its not impossible.
Sent from my SGH-I747
If you feel confident enough you can replace the screen yourself. Here is a very good guide on youtube:
https://www.youtube.com/watch?v=_70-W9JjVjg&feature=youtube_gdata_player
https://www.youtube.com/watch?v=PUyI74c0DhE&feature=youtube_gdata_player
Gesendet von meinem GT-I9300 mit Tapatalk 2
How bad is your crack? Mine was at the bottom corner
https://sphotos-a.xx.fbcdn.net/hphotos-snc7/s720x720/386262_10151093476528557_832449593_n.jpg
I bought a glass screen protector and it hides most of it , It doesn't even bother me anymore
http://i48.tinypic.com/fv9pp0.jpg
http://i46.tinypic.com/e7koat.jpg
Quite a few ppl have replaced just the glass here on xda..
If my glass was broken I'd try to fix it.. If I screw up I'd have to replace the entire thing anyway so might as well try to fix it for 15 first.
Or am I missing something?
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hypertek said:
How bad is your crack? Mine was at the bottom corner
https://sphotos-a.xx.fbcdn.net/hphotos-snc7/s720x720/386262_10151093476528557_832449593_n.jpg
I bought a glass screen protector and it hides most of it , It doesn't even bother me anymore
http://i48.tinypic.com/fv9pp0.jpg
http://i46.tinypic.com/e7koat.jpg
Click to expand...
Click to collapse
whoa it cracked even with the otterbox?
hypertek said:
How bad is your crack? Mine was at the bottom corner
https://sphotos-a.xx.fbcdn.net/hphotos-snc7/s720x720/386262_10151093476528557_832449593_n.jpg
I bought a glass screen protector and it hides most of it , It doesn't even bother me anymore
http://i48.tinypic.com/fv9pp0.jpg
http://i46.tinypic.com/e7koat.jpg
Click to expand...
Click to collapse
Mine its broken something similar to yours, but I'm really disappointed with this s3 quality..
I dropped it seated on my car in soft ground and it hit with the bottom right corner and welcome cracked screen, it divided like in 7 parts, one like 80% of the creen and the other 6 about the same size
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renehd2 said:
Mine its broken something similar to yours, but I'm really disappointed with this s3 quality..
I dropped it seated on my car in soft ground and it hit with the bottom right corner and welcome cracked screen, it divided like in 7 parts, one like 80% of the creen and the other 6 about the same size
Sent from my SGH-I747 using xda premium
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Click to collapse
It isn't about the quality, the screen is curved in the edges so it becomes extremely weak there, one unlucky corner drop that avoids the plastic bezel and hits the screen and welcome cracks.
Now i dropped mine many times and found that the phone drops on it's back most of the time and survives, but i almost broke it when it dropped on the side, luckily it hit the bezel and there was no damage, not even a scratch/bend.
So yep.. luck.
Skander1998 said:
It isn't about the quality, the screen is curved in the edges so it becomes extremely weak there, one unlucky corner drop that avoids the plastic bezel and hits the screen and welcome cracks.
Now i dropped mine many times and found that the phone drops on it's back most of the time and survives, but i almost broke it when it dropped on the side, luckily it hit the bezel and there was no damage, not even a scratch/bend.
So yep.. luck.
Click to expand...
Click to collapse
+ 1 on that.
if you have a proper case it'll decrease the chance...but yea with an unprotected phone it comes down to luck really. takes that one spot to crack your screen.
renehd2 said:
I dropped my phone yesterday accidentally and now it's cracked St the bottom of the screen..
It really looks ugly and I'm looking for a screen replacement for how much do you think it's a good price for the screen? Is it safe?
How much do you think it's the price of my phone now that the screen its cracked?
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
There are plenty of threads on this already. Should this be in QA forum............yes it should!!!!!!! Instead of trashing the accessories forum try looking for a answer elsewhere.
Sent from my SCH-I535 using Tapatalk 2

The sad story of a Broken Screen and no options...

Alright, so the unthinkable happened. Yes, I dropped my beloved Note II. Less than two weeks into owning it, too.
The drop was about 2 feet and landed on my foot, then bounced onto a tile floor (yeah, I know). The fall was light and hardly made a sound, but alas I now have a spiderweb originating on the left side of my screen. It's not too bad but here are some pictures so you know the kind of damage that can befall your phones.
It was VERY difficult to take pictures of, but it's easy to see under a light. I just thought some of you might want to know how easily the screen can be broken.
If anyone has any advice on dealing with this, It would be greatly appreciated.
P.S. I'm in Canada with Bell, and have their smartphone premium care plan. I haven't spoken to anyone yet as this happened this evening, but it looks like it only covers accidental damage resulting in failure, for which i have to pay 150$ for a new phone (that seems to be the only option). So for now I think I'm stuck with a very sadly broken screen. If anyone cares, I'll update later after I talk to them.
I have same plan with Bell. You will be covered. Just have to pay the $150 on your next bill and send in your old one. My daughter dropped a 3 week old bold 9900 into the toilet and it was covered!
Sent from my SGH-I317M using xda premium
http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
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same happened to mine today but the damage is much worse.
If anyone has experience with repair options I'd love to hear about it.
I got mine on release day, and the guy in the store took their demonstrator to lunch and dropped it. Cracked the screen on the corner.
I replaced the screen on my Inspire and it wasn't too bad. I watched the video of replacing on the GN2 and it looked quite a bit easier, so I think you would be fine trying to replace yours. Good luck
Too funny. I did the same yesterday. Had it sitting on my wallet face down on the kitchen table and it slid. I caught it with my legs, rolled off my foot and hit the ground. About a 6 inch fall at most. Two big cracks and a chip. Two generations of notes, two broken screens Haha.
Have a square trade warranty and the phone actually functions like normal so there is at least that.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Forgot to add this excellent site http://www.ifixit.com/Guide/Galaxy+Note+2+-+N7100+Complete+Disassembly+&+Assembly/11811/1 Its where I learned how to do idevices.
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I got the AT&T protection plan for just 10 bucks more, covers everything...... EVERYTHING!
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45ACP1911 said:
http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
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The problem is that I'm not sure if it's just the glass on the front that's broken, or the OLED/ touch panel itself (since I believe it is a single panel on this phone, right?), which is at minimum 200$ to order the part. I am entirely comfortable replacing it myself, though I don't want to pay that much if I can avoid it.
I'll take it to the Bell store tomorrow and see what they can do before doing anything else though.
SpectrumOnFire said:
The problem is that I'm not sure if it's just the glass on the front that's broken, or the OLED/ touch panel itself (since I believe it is a single panel on this phone, right?), which is at minimum 200$ to order the part. I am entirely comfortable replacing it myself, though I don't want to pay that much if I can avoid it.
I'll take it to the Bell store tomorrow and see what they can do before doing anything else though.
Click to expand...
Click to collapse
If you can turn it on and see the OLED is providing images then its fine. The didgitizer is all you need to replace. The ifixit link is the best place to learn from. I replace screens on many phones and as long as you follow the golden rules your going to have a great repair experience.
1. Ask or search before you guess
2. NEVER EVER force anything. If it wont budge seems to require force. Check your sorce and ask first.
3. Double check all your connections
4. Keep a clean work space with plenty of light.
5. Stay geounded. (Usa a mat, strap, or whatever.)
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45ACP1911 said:
http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
So the link in this post should be the piece I would buy? (Thanks 45ACP1911)
Just curious. Do any of you guys have a case on when the Note fell ?
kvssvarma said:
Just curious. Do any of you guys have a case on when the Note fell ?
Click to expand...
Click to collapse
Nope, no case. Got the Samsung tpu case incoming now though for when I send it in for warranty repair.
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drochro said:
I got the AT&T protection plan for just 10 bucks more, covers everything...... EVERYTHING!
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Click to expand...
Click to collapse
10 dollars more... every month
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majorbgss said:
10 dollars more... every month
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Click to expand...
Click to collapse
Plus deductible of $200 I believe.
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That's why I waited to buy from Best Buy, it's$10/mo, but no deductible. You might get a refurb if they can't fix it, but at least it is free.
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Astom22 said:
That's why I waited to buy from Best Buy, it's$10/mo, but no deductible. You might get a refurb if they can't fix it, but at least it is free.
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Click to collapse
Does at&t give you a new one if they can't fix?
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sodomanaz said:
Plus deductible of $200 I believe.
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Click to expand...
Click to collapse
They have 2 insurance options
1) $7.00 - Insurance Only
2) $10.00 - Insurance + Better CS + GPS Location Services
When I was in the store to change sim cards, the in store rep told me only the $10.00 was available. However, when I called into AT&T CS, they allowed me to chose just the $7.00 option. $200.00 deductible still applies.
I believe it was covered in a previous thread, but Best Buy insurance does not cover lost or stolen phones.
pyo said:
They have 2 insurance options
1) $7.00 - Insurance Only
2) $10.00 - Insurance + Better CS + GPS Location Services
When I was in the store to change sim cards, the in store rep told me only the $10.00 was available. However, when I called into AT&T CS, they allowed me to chose just the $7.00 option. $200.00 deductible still applies.
I believe it was covered in a previous thread, but Best Buy insurance does not cover lost or stolen phones.
Click to expand...
Click to collapse
Yeah my wife got the same deal and looking online at the bill I lold and unchecked the extra $3 as I'm smart enough and don't need att's help in regards of setting anything up or any kind of usage.
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Has anyone had any success with onex screen repair?

I dropped my onex and managed to break the screen. I replaced it with a galaxy note 2 but I still love the onex and would like to salvage it for use with my second line.
Has anyone had any success with having the the onex screen repaired?
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
I dropped mine too and replaced the screen myself. If you have a little experience you won't find it difficult. Btw you can watch many how to videos on YouTube and find fairly cheap genuine replacements on eBay.
Sent from my HTC One X using xda app-developers app
I never did it myself, there are several guides on YouTube but I think the most crucial step is ordering the right part ie screen+digitizer already put together and not one of those parts seperately.
most likely only your digitizer is broken, not the screen itself but it is rely hard to place a new digitizer yourself, a big chance of misalignment or capturing air or dust
I have ordered mine from ebay screen+digitizer together, i tryed first to detach the digitizer but i broke the lcd its almost imposible to do so...believe me im quite skillfull with electronics.
Replaced two broken touches + lcds in my service. No problems, but this is my work
I replaced the screened on my atrix with a so called genuine one from eBay but it scratched right up in a few days so I'm guessing it wasn't quite as genuine gorilla glass as the original.
Sent from my HTC One X using xda premium
fireblade said:
I dropped mine too and replaced the screen myself. If you have a little experience you won't find it difficult. Btw you can watch many how to videos on YouTube and find fairly cheap genuine replacements on eBay.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I dont feel comfortable doing it myself. What is a good place to get it repaired?
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Anyone anyone bueller?
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Broken screen + Big dents in bezel.

It happened yesterday, i knew it would happen at some point...
Anyone know how much it will cost me? The device is still working fine, but i have no idea for how long it will..
It's pretty funny actually, i was thinking about buying a case, a few hours later my phone fell on the ground.
So, any cheap repair options and useful cases for the future?
Visit cnn.cn I've bought from them before and have no complain. You'll find the rear housing for around $10 and if your screen still responds to touch and asking as your amoled is intact then you probably just need to replace the front glass which is also cheap and around the rang of $10 - $20. However, if your amoled or digitizer is unresponsive then the whole screen assembly would cost you around $320. Good luck.
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Ill have a look!
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klect said:
Ill have a look!
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Check my post herehttp://forum.xda-developers.com/showthread.php?t=2251245
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