[Q] My phone gets badly stuck - Desire HD Q&A, Help & Troubleshooting

I bought a second hand At&T HTC Desire HD/Inspire 4g a month ago . But because of my exams I decided not to use the playstore or insert my sim. It doesn't even have an SD card. I was just browsing the internet from my phone for a month. The problem occured when I signed up on playstore a few days ago. I downloaded 5 apps now and then , and then deleted 3 of them. Yesterday when I was checking out the play store the phone started getting stuck while scrolling , only slightly. But when I typed on the search bar the phone got badly stuck and would enter the letter that I had clicked 5 seconds later, and after doing that for a bit it got completely stuck. It timed out so the light went off and it would do nothing so I turned it off, opened up again. I thought this was because of low memory as the phone only has 1gb free memory. But when I was scrolling through applications today it again started getting slightly stuck just as before, so I didn't go further and closed the playstore. What might be wrong with the phone and what should I do about it? I know this msg is very detailed but I'm really worried so just making sure you know everything. Thank you in advance.

First. Have you tried to check through Task Manager which applications are open and how much they consume?
Two. Perhaps because the load on the phone (without using the memory card), things begin to move slowly
Three. Did you restore factory settings on your purchase of the phone? He may be busy files or programs in the background.
4 I recommend you start from scratch, try to maybe put some clean and simple rom.
Good Luck!

Try cache and dalvik-cache wipe and fix permissions by going to recovery
Sent from my SCH-I535 using xda premium

Related

incredible restarting randomly

My incredible will restart itself randomly. There's no pattern to it, it runs fine when it's on or I don't see anything wrong with it. The only thing that may be different is that it hasn't been activated by verizon yet. Just wondering if anybody else is having this problem
Yes I do too.I have done two hard resets and it has not fixed the issue.
I plan on calling in for most likely a replacement this week. It's not the signal issue as I live in Ohio.
+1 random resets
1 Million Postings
<sigh> I feel like I should keep a text file on hand which addresses THIS issue, and one which answers "will the 2150mah battery need a new back" ...
Anyway, on THIS tried and true point, a google search shows:
http://community.vzw.com/t5/Android...DIBLE-HTC-Incredible-Reboot-Issue/td-p/191740
http://www.product-reviews.net/2010/05/03/htc-droid-incredible-reboot-problems/
http://www.engadget.com/2010/05/01/htc-incredible-suffering-random-reboots-for-tar-heel-fans-and-du/
http://www.phonesreview.co.uk/2010/05/02/htc-incredible-incredibly-reboots-persistently/
etc. In addition there are plenty of posts on this topic on PPCGeeks, Android Forum, and IncredibleForum
Hopefully a fix will come.
I've had my incredible for about a week now with absolutely zero random resets.. maybe the newer shipped phones got a fix?
mine randomly resets when in low service areas
or
I believe mine resets randomly when the phone gets too hot (pocket, holder, etc).
Probably doesn't help much but two-three weeks ago my phone rebooted randomly 3-4 times over the course of about two days. It was always in an area with four bars of service and it wasn't overheating (to the touch).
Hasn't happened since then, though, so dunno.
I have had my phone for about a month and have not had a random reboot. I have had the HTC logo come up with a loading screen for a few seconds after shutting down progs with the Advanced Task Mgr.
I did not have any problems for the first few weeks but yesterday it rebooted on its own twice in two hours. Then it was fine the rest of the day. Nothing since then but I am watching it.
UgXvibe said:
I have had my phone for about a month and have not had a random reboot. I have had the HTC logo come up with a loading screen for a few seconds after shutting down progs with the Advanced Task Mgr.
Click to expand...
Click to collapse
Ok, I take this statement back.. phone has rebooted 2 times in the past 2 days. I'm not sure whats doing it yet. Where I had the phone as I watched it restart is in a very low cell reception area.. I'm in the sticks so some spots in my house work better than others.
+1 for Random Rebooting , 2-3X a day
Once mine warms up it goes into an endless reboot cycle until i pull the battery. Make a call it reboots. Use the nav it reboots. I have perfect signal but the indicator jumps from 0 to 4 bars on all my phones like vzw has issues. Using my wm phone instead with no issues. Even not activated with a fresh rom flash it does it. What a pos.
I've had the phone for ~1 month and had ZERO random resets until I moved home from college. I always had full 3G service at school, but have 0-1 bars on 1X at home. I had two random resets today.
i got random restart until i pull out the battery.. finally i found the phone restart because of the sd card, i formatted the sd card then ok, but when moving the application to sd, the problem persist again, maybe it because some application cannot move to sd..
khaidir84 said:
i got random restart until i pull out the battery.. finally i found the phone restart because of the sd card, i formatted the sd card then ok, but when moving the application to sd, the problem persist again, maybe it because some application cannot move to sd..
Click to expand...
Click to collapse
I've had this happen when putting apps on SD while using LPP. It apparently does not deal well when apps are on SD. Note: none of the apps I was using widgets and I read up on the LPP FC on reboot situation. But idk what the issue is for you but i've been able to reproduce a reboot when apps are on SD and I force a lot of CPU usage with LPP. Not an issue anymore though I just don't put apps on SD to be safe
after create partition on my sd using darktremor script for ext3.. my problem solve.. this is because the script in the ext3 informed to the system that the ext3 is phone storage..
Sent from my Incredible S using XDA Premium App
Random restarts, lag, etc
I've had my Incredible for about a year and a half, and it's been rooted all along. I kept getting the "low on space" warning, so I applied the "Convert2Ext4_no_data_limit_normal_dalvik.zip" fix from another thread (http://forum.xda-developers.com/showthread.php?t=1488351)
But after applying this so-called "fix," my Incredible lags like crazy, randomly restarts, freezes, etc. For example, while typing this comment, it's trying to send a text to my wife, and going on about 5 minutes of the "please wait" screen while sending.
It's the standard incredible (ADR6300) running the stock ROM... :crying:

[Q] GSM Galaxy Nexus force close & reboot ****storm

I have searched for this issue but couldn't find anything about it...
So I got my GSM Galaxy Nexus from Rogers 10 days ago. It has been working dandy with maybe 1 force close the whole time and no random reboots. I also unlocked the bootloader and installed 4.0.2 (yakju) keeping the radio that came with it intact.
I also installed Google Wallet on it and successfully used it. Other than that, I haven't done any tweaks, and like I said, it has been working perfectly with no problems whatsoever.
Enter today: I woke up this morning and went to check my phone. Instantly like 3 applications force closed (ones that weren't even running in the foreground too). Now for the past 3 hours hours or so, applications force close (some won't even have a chance to run for a second) and the phone reboots randomly. I think it has rebooted around 30 times in the past 3 hours. Sometimes it reboots as soon as it has booted up, sometimes it works for a few minutes before rebooting.
Every time it reboots it shows my old battery stats (I think.. from before I went to sleep), and notifies me of the same emails. I managed to install one app before it did a random reboot once, but after the reboot it was gone. (Think Groundhog Day).
I have no idea how to fix this short of doing a factory reset. Anyone have any ideas as to what may be happening or how to fix it?
Thanks.
stenzor said:
I have searched for this issue but couldn't find anything about it...
So I got my GSM Galaxy Nexus from Rogers 10 days ago. It has been working dandy with maybe 1 force close the whole time and no random reboots. I also unlocked the bootloader and installed 4.0.2 (yakju) keeping the radio that came with it intact.
I also installed Google Wallet on it and successfully used it. Other than that, I haven't done any tweaks, and like I said, it has been working perfectly with no problems whatsoever.
Enter today: I woke up this morning and went to check my phone. Instantly like 3 applications force closed (ones that weren't even running in the foreground too). Now for the past 3 hours hours or so, applications force close (some won't even have a chance to run for a second) and the phone reboots randomly. I think it has rebooted around 30 times in the past 3 hours. Sometimes it reboots as soon as it has booted up, sometimes it works for a few minutes before rebooting.
Every time it reboots it shows my old battery stats (I think.. from before I went to sleep), and notifies me of the same emails. I managed to install one app before it did a random reboot once, but after the reboot it was gone. (Think Groundhog Day).
I have no idea how to fix this short of doing a factory reset. Anyone have any ideas as to what may be happening or how to fix it?
Thanks.
Click to expand...
Click to collapse
Is it doing a full reboot or just a "warm start"?
Sent from my Galaxy Nexus using Tapatalk
What's a warm start? It seems to be doing a full reboot.. Screen goes black, then Google logo appears, then the boot animation.
It seems that I cannot do a factory reset.. selecting it in the menu brings me to the android robot on its back with a red exclamation mark, and selecting wipe data from that menu doesn't actually wipe anything even though it says it does.
Try unlocking and relocking your boot loader if you are going to factory reset anyways
Sent from my Galaxy Nexus using xda premium
It's already unlocked.. You mean locking it and unlocking again? Also, is there any way to batch reinstall all the apps tied to my account? And also, any clue how this issue could have originated? I want to avoid it in the future.
No idea.. all I can think of is an app using all of your memory as that's what causes a force close.. and sure try relocking and unlocking if a normal factory reset won't do it. If you have titanium backup you can use that to batch reinstall but if it is an all causing this issue you should install them one at a time to see of there are any adverse effects.
I don't know if it is an app but that is my best guess.
Sent from my Galaxy Nexus using xda premium
I hadn't installed any new apps prior to this.. and everything was working fine before, which is why I'm confused as to what could have caused this. Also, not just one app force closes, but like 4 at a time.. usually the Google apps for some reason. I checked the memory and the CPU and it seemed to be running at normal levels.
Have you tried an old-fashioned battery pull?
Haven't had this happen to me, but a pull usually does the trick.
Yep, and it hasn't worked.. Every time the device reboots, it will either reboot again right away, or if i don't touch it, it will idle. Then if I try to do anything, 3 or 4 apps will crash instantly, and then it will freeze and instantly restart.
If I manage to install an app, I can run it, but then it crashes and reboots again with no sign of the app. Deleting apps is also useless as they are back after reboot. Strange issue.
Guys, I really need help.. I finally had time to sit down with my phone and figure out this issue so I decided to just do a wipe. As I wrote previously, I am unable to wipe it from within the OS due to it rebooting when I do, so I decided to re-lock the bootloader.
When I typed "fastboot oem lock", it changed the lock state on my phone to locked.. as I was expecting.. however, when I rebooted the bootloader, it was unlocked again. WTF? Now I am trying to flash stock 4.0.2 to it again (which it was already), but it's been stuck on "writing 'system' ..." for half hour
Could the flash memory be corrupted somehow?
Ok, I have deduced that it is most likely corrupted flash memory.. I didn't even know that could happen, especially in 10 days.. I guess that's good ol' "Made in China" at work. Still, am I the only one who has had their flash memory fail on them?
Crossing my fingers that Rogers will replace my Galaxy Nexus even though it's rooted and bootloader unlocked :/
Hey stenzor,
I am facing same problem of rebooting...
But I haven't flashed it to yakju.
Did rogers replaced your?

HTC DHD freezes up!

Hi all!
Since a couple of days my HTC DHD has been freezing up. Most of times it happens when i take it out of sleep mode. The bottom buttons (home, menu, back and search) do light up, but the phone doesn't respond at all. Sometimes this also happens when using the phone. The screen moves slowely, like a frame every couple of seconds before it freezes up completely. Only way to get it back on is taking out the battery and put it back in. I have installed Cyanogenmod 7.2 about a week and a half ago so i thought the problem might lie there but i switched back to Cyanogenmod 7.0 (which i have been using for the past 6 months or so without any problem at all) and the device still freezes up. This happens twice of more every day! I have wiped everything and updated all my apps and the problem still occurs. I'm really clueless on how to solve this problem.
I can provide a logcat but i have never used that before so i'm not sure on how to do this. Even then, how can i make a logcat when the device freezes up and i need to take out the battery?
Any help would be much much appreciated!!
Thanks!
Did you do a full wipe; all caches, Dalvik e.t.c
Sent from my Desire HD using Swype beta for Android!
The best way to get a logcat is using adb and perhaps a terminal emulator.
Try using the phone without the sd card to see if the problem persists.
Sent from a dream
Thanks for your replies! Sorry for the late response but had to install SDK and get it up and running.
@ GuyInTheCorner, Yes did all that except for a full wipe. Don't want to loose all my data.
@ Teichopsia, Ok did what you said and i have Logcat running now. Just tested it and it seems to be working. It's huge tho with only a couple of seconds running! Now i have to wait for the device to freeze up again and i can get to my computer while it doing it. As soon as that happens i will make a logcat and post it here.
Thanks for you help so far!
You've changed roms without full wiping? Try it without the sd card to see if there is something in the sd card causing the problem. However, you will probably need to full wipe. If after the full wipe problem persists, check without the sd card, if so, wipe the sd card.
The logcat will help figure where the problem is, but I don't know how to read one.
@guyinthecorner: I beat you this time
Sent from a dream
Teichopsia said:
You've changed roms without full wiping? Try it without the sd card to see if there is something in the sd card causing the problem. However, you will probably need to full wipe. If after the full wipe problem persists, check without the sd card, if so, wipe the sd card.
The logcat will help figure where the problem is, but I don't know how to read one.
@guyinthecorner: I beat you this time
Sent from a dream
Click to expand...
Click to collapse
Meh, chalk one up for you
I agree with Teichopsia, do a FULL WIPE without SD Card to see what happens and take it from there
Sent from my Desire HD using Swype beta for Android!
Ok, so it took a while but my DHD finally froze up again while i had acces to a computer. So i did a logcat. Results are in the Logcat.txt file. I hope anyone out there can read it and figure out what the problem is. Many thanks in advance!!
I started a thread for a similar problem ( http://forum.xda-developers.com/showthread.php?t=1734707 ) but the behaviour you describe is identical to what was going on with my DHD.
Try disabling Wifi and see if it stalls up on you - Mine runs great so long as Wifi is turned off. With it turned on I get random freezes, and the screen not turning on with the backlit buttons lit. Removal of the battery is about the only way to get it to respond again.
I tried changing ROMs, kernels, recoveries, radios and bootloaders with varying results but nothing seemed to fix it.
I ALWAYS full wipe and clear any files relating to the previous ROM off the SD card when changing ROMs.
On 2.2 ROMs Wifi would just turn itself on and off, the phone would not freeze though. Wifi was mostly un-usable as data didn't seem to transfer 80% of the time that it was turned on.
On 2.3.x ROMs Wifi started out doing the same thing as on Froyo, but after about a week it started to freeze the phone and would not return from sleep.
On 4..0.x ROMs Wifi would generally cause a complete freeze of the phone almost as soon as it was turned on.
I hope you find a solution. Mine is the 24 month warranty.
@Max-E-Moose
Thanks a lot for your quick and thorough reply.
I get random freezes, and the screen not turning on with the backlit buttons lit. Removal of the battery is about the only way to get it to respond again.
Click to expand...
Click to collapse
Sounds exactly like my problem. I see you have done way more research on this problem then me looking at the thread you started. So i guess the problem lies in the WIFI hardware then. If so, i could send it back for repairs. I also have 24 months warranty. Problem i have, my device fell into a bucket of water when i had it just 3 weeks (about 16 months ago) It never gave me any problems tho! Worked just fine until now. All my warranty labels turned red. I could pull them out and replace them of course. Or tell HTC that it got wet during rain and it was in my pocket. But that wouldn't be honest now would it. A friend of mine has a DHD as well but he tells me he never has this problem which makes me guess the problem only occurs with some builds of the device.
I have been using my WIFI a lot lately for tethering on my laptop. So i will try your solution of turning WIFI off first and just see what happens. Also i will go back to stock rom when ICS becomes available. See what happens ten.
For now thanks a lot Max-E-Moose for your help. I will update this thread if something occurs or i find a solution. :good:
Did u check for apps installed on sd. Try moving them on phone memory if u have space. That can help
Sent from my Inspire 4G using xda app-developers app
grigoriisi said:
Did u check for apps installed on sd. Try moving them on phone memory if u have space. That can help
Sent from my Inspire 4G using xda app-developers app
Click to expand...
Click to collapse
Nope didn't try that. I just ordered a new Samsung 32gb class 10 SD card. Should arrive tomorrow. Will try that first. Maybe it helps.
Thanks anyway.
Any luck ONeils? Updatey?
Due to where I am situated, I have not had the opportunity to bring my phone in yet so am still using mobile data almost all of the time.
I didn't mention before, because I forgot about it, but have you tried using WiFix Manager from the market? I read in another thread that this solved a similar problem for some people.
I think the process is: install WiFix, install the fix from the app, then restart the phone. It should be that simple, if it works - it does nothing for my poor DHD.
Currently using JellyTime Beta 7 and I have noticed that I can turn my WiFi on, and use it for a while, but if I forget to turn it off then the phone doesn't want to wake up once the screen turns off. Wifi hasn't froze the phone entirely on this ROM... Yet.

[Q] remains stuck till you turn it off

I bought a second hand At&T HTC Desire HD/Inspire 4g a month ago . But because of my exams I decided not to use the playstore or insert my sim. It doesn't even have an SD card. I was just browsing the internet from my phone for a month. The problem occured when I signed up on playstore a few days ago. I downloaded 5 apps now and then , and then deleted 3 of them. Yesterday when I was checking out the play store the phone started getting stuck while scrolling , only slightly. But when I typed on the search bar the phone got badly stuck and would enter the letter that I had clicked 5 seconds later, and after doing that for a bit it got completely stuck. It timed out so the light went off and it would do nothing so I turned it off, opened up again. I thought this was because of low memory as the phone only has 1gb free memory. But when I was scrolling through applications today it again started getting slightly stuck just as before, so I didn't go further and closed the playstore. I know this msg is very detailed but I'm really worried so just making sure you know everything. Thank you in advance.
Double post: http://forum.xda-developers.com/showthread.php?t=2307791.
^ What he said.

Everything is crashing

My note 4 randomly freezes and goes to black. It also randomly restarts, gets stuck, and then restarts again. It's very annoying, if I want to check something, I hit the home button and the phone is frozen on the lock screen. Random apps are also crashing but instead if just closing the app my phone's screen just shuts off and I can't get into the phone for at least a minute. I don't know what the problem is and I really don't want to factory reset my phone.
I would pull the battery and take out the SD card (if you have one) and sim card and boot it up and see if that helps.
If u r using de-bloatware app then try restoring all the apps.
Factory reset, don't install anything and see if it continues. Then start installing a couple of apps till it happens again, try to identify the offending
App.
Same here.. Just started happening 2 weeks ago.. I have yet to find the offending app. ****ing ATT and their ****ty note 4 ughhhh
Happening to me too. Even after factory reset, and in Safe mode. I think it is from the June 16, update. I plan on taking it in to the att store and having them flash the new update to the phone. Thinking maybe my over the air update got screwed up somehow.
I put mine on ultimate power saving mode at night to keep it from dying since I forgot my charger. When I woke up, I tried to turn off ultimate power saving mode, but the option was gone. I rebooted and it got stuck at the att boot logo. I took it to the att store and they said I'd have to file a claim on insurance and that they can't fix it.
I cane home and connected it to adb to see if I could back up my files. Without sending a command to it, it wiped itself and factory reset. I lost everything, but since then I have had no issues.
Mine started doing this a couple of weeks ago. Factory reset twice, sd card out. Still doing it. Had to go back to note 3. With sd card and sim card out it seems to work ok on WiFi only.. No stuttering or force closes since?
Sent from my SAMSUNG-SM-N910A using XDA-Developers mobile app
Mine was doing the same thing. Turns out the battery was taking a crap. New battery and no more issues. For myself at least.
Mine is unusable. It boots into download mode half the time after factory reset. When I get it to boot up it only lasts for 15 minutes then resets again and gets stuck
Sent from my SM-N920I using XDA-Developers mobile app
Black89 said:
Mine is unusable. It boots into download mode half the time after factory reset. When I get it to boot up it only lasts for 15 minutes then resets again and gets stuck
Sent from my SM-N920I using XDA-Developers mobile app
Click to expand...
Click to collapse
Try what I did accidently. Connect to your pc. Boot into recovery lode and see if you can connect with adb. Then connect to with adb sideload and let it sit there. Maybe send a few commands and see if it will do like mine. It might get it to unhang. You might lose everything if it restores, but it might do like mine.
insanoshaman said:
Mine was doing the same thing. Turns out the battery was taking a crap. New battery and no more issues. For myself at least.
Click to expand...
Click to collapse
Mine mostly ok, albeit chained to at&t FIRMWARE, but I do get an odd eeror: when in a call the phone will make a a keypad tone,as though I'm leaning on the keypad [not], often mid-Bluetooth handsfree calls. It last 2-4 seconds, long enough to interrupt the flow of a call. anyone ?
I have had tons of apps update as of late. I too am experiencing lag, lock ups, black screen. I thought I was alone.
Had a friend's Note 4 do the same only he was on Sprints network. He was not rooted and on MM. I tried a factory reset and it helped for an hour or two then it went back to random rebooting or apps freezing. I tried flashing factory software through ODIN. It was good for an hour then went back to random reboots and apps freezing. I tried another ODIN flash without restoring any of his apps and the same thing happened. I tried changing the battery and that wasn't it, I removed the SD card and that wasn't it either.
He had to take it to Sprint and they ended up just giving him an S7.
Sent from my SM-G925P using XDA-Developers mobile app
I started having this problem just after the update. I tried to switch the battery out and tried to take SD card out. I factory reset it about 3 times now. Nothing has solved it.
I took it into AT&T, and even though I'm not under warranty anymore (had phone for almost 2 years now), they worked with me and ended up giving me a new s7.
I suggest you go talk to AT&T because this is a problem with all AT&T Note 4's. Tell them you want it fixed and talk to the managers and get them to contact the corporate help desk. Don't leave without them fixing it. You paid $900 for this phone.
Gave you a new S7? Or swapped it out on a next contract?
dave30534 said:
Gave you a new S7? Or swapped it out on a next contract?
Click to expand...
Click to collapse
I did not pay a dime. But you have to show them that it freezes and crashes even after they factory reset it
Just left an [email protected] store. He looked at me like I had 3 heads. He had never heard of such. Will call corporate and work my way down.
I did hold a S7 edge.... it was a thing of beauty and speed. No ir though... it's why I like note 4
Works without sim
I've had the exact same issues, (Galaxy Note 4 on AT&T). Tried factory reset, wiping cache, re-flashing with odin, removing SD card, removing apps, multiple batteries, etc.... the only thing that has worked so far is removing the SIM card. It runs flawless without it. Currently using my S3 for calls and text and use the note 4 like a giant iPod touch on wifi only. Hoping this is a software issue AT&T will correct but knowing them..... best bet is probably to wait until August and get the new Note 7.
Why not try the MM update that is out right now, it´s not an OTA but by just renaiming the file to update.zip, putting it in your ds card and applying it through recovery you will have a practically new phone, it´s worth the try.
I´m ruuning it and it´s been great so far, no bugs, no errors.

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