A little back story: me and my friend bough One X-es not long ago, and while i generally LOVE the phone,
both mine device and my friends (we bought it on same carrier,same store, few days difference) it had this really
uncool creaking all around when you touch the phone on certain areas (ours were specialy creaky at the bottom)
This is what people call "bad builds", "manufacturing fault" etc. It was kinda sad for device of this quality, with unibody design.
Now, i was already dealing with the fact that i have creaky one, and as much as i dident like it, i couldent be sure that replacament
wont be the same, and both of us just choose to live with it. Until yesturday. So what happends was, I dropped my phone from my table.
Pretty bad. I was already pale-faced of fear that i broke the screen,but what actually happend is that screen just popped out a bit.. you know,
like bottom part was little raised up and as i know this is actually way to open OneX i just popped it back in place and nice "click" was heard.
and quess what? The creaking was gone,completely.device never felt more solid, and i cant even get it to creak now no mather how hard i press!
Seems like certain builds are just not properly assambled, and this fall obviously just put everything back in place!
So right away i call my friend and tell him what happend, and how happy i am. What he did was he tryed to reproduce the "problem" by trying
to open up the phone like in here: http://www.youtube.com/watch?v=BpBAupp8kKc . It was hard to do at the beggining but he menaged to
get it pop up a bit after some trying. he said while he was doing it phone creaked and screamed like crazy, but the moment he popped back
everything in place, ALL of the creaking instantly stopped, like in my case!
TL;DR So my conclusion. Seems like some series of builds are just like that out-of-the-box, and looks like something is not properly alligned in factory itself. Poping screen out a few milimeters and then back in place seems to fix this creaking problem.
Two important things to mention:
1. Do not pop the screen out all the way by any means i think it can void your warranty.
2. I read some phones are glued in place and you wont be able to open it anyway, so dont try to open it too hard.
if you try to pop it out just a little like we did, without actually completely opening up device there is no
way you will void your warranty, so this is safe! So, if you have creaky build-try it out, you got nothing to
lose, except your creaking problem.
I have a slight creaking sound.. but everywhere on the screen... Only if I press the screen at a certain angle the sound comes... I tried popping the casing again but the sounds still there
Not a big deal though....
Fixed my creaky upper left corner...THANKS!
Sent from my HTC One X using xda app-developers app
Fixed
Fixed creacking on the bottom for me thanks :good:
Will fix it
but not for long
Related
Hi! The keyboard slider on my Qtek9090 seems to get more and more loose and wobbly the more i use it. And when the keyboard is pushed in, i can "rattle" the pda, and i see a small gap on the side. I havent dropped it or anytning. Ive had the phone for two weeks, and Im a bit disapointed if this is normal. Its a bit like the problem with Nokia 7650 slide phone.
Does anyone else have this problem? And do you think I should return it for repair? I mean it was tight when i got it, but now after 2 weeks its loose, after normal use.
Thank you.
P.D
most of mine did the same, had it replaced 4 times, sometimes is would go like that after a week sometimes longer. It on the wort one got that bad that if you held the front of the phone the keyboard would slide down on its own. and when it gets that bad itjustmakesit more slippery and easier to drop it
John
applecom said:
most of mine did the same, had it replaced 4 times, sometimes is would go like that after a week sometimes longer. It on the wort one got that bad that if you held the front of the phone the keyboard would slide down on its own. and when it gets that bad itjustmakesit more slippery and easier to drop it
John
Click to expand...
Click to collapse
oh no :-(
Thats ****! Why didnt they make this better? Cant stand the thought that I have to get it replaced all the time!
Think I will try to get my money back, and but the S-100 instead :-(
i returned it and have changed to the XDA2i, only thing i wish i had not got rid of some of my old XDA2 bits as the fit the new XDA2i
As to the keyboard i di find some were a lot worse than others, but as new from the box they were all fine. Basically it would take a bit of time befor you realised if you had a bad one or not
The problem isn't the loosening - that's physics. The problem is, the dumba$$ engineers over at HTC didn't put in any kind of way for the end user to tighten it up when it gets loose, like with a screw on the back of something.
One guy took his apart and tightened it on his own. But it seems to be a pretty hairy operation the first time you do it.
Anyone that has the xda2s, are you having problems with the slide down keyboard? Mine has gradually worked loose and seems very unstable. The top part of the device rocks side to side , and sometimes gets stuck when opening and makes nasty cruching noice ---- Its starting to worry me, anyone got any good tips?
Thanks
Mike
Just send it to service, not much else to do.
Ok, since posting this i found a topic about opening the XDA2s up and fiddleing around to tighten it up. Does anyone know how easy this process is? Seems quite scary and am not sure whther i should attempt this....
It's only scary the first time. Once you're not a virgin anymore, you'll feel comfortable doing it over and over again. Just don't turn into a slut .
Some things to consider. Use the correct tools for the job. Once the screws get stripped, your SOL. Oh, don't be such in a hurry to take it apart once you get the screws out. Remember to take pics, or if you are good with memory, remember where everything was originally placed. Especially the screws. Had to slap myself a few times for not remembering the screw placement.
i just had my housing recently replaced coz i dropped and scratched it. the keyboard frame + the backside of the front face is considered under warranty. the repair center diagnosed its looseness as "faulty mechanical".
Execellent, in that case im sending mine back so they can fix it! Better than cocking things up my-self!
Ok. I'm starting to see more and more threads popup about their beloved TP2 taking damage, or getting destroyed. There are links starting to fly around and i thought before it got too crazy and disorganized, I would start to try to collect them into a single thread. Perhaps people could even tell their tales of how their device got damaged, their service experience, and most importantly, the cost of repair (if any).
I also plan to add other things such as backup software and links to parts when i find them.
Hopefully, others plights will serve as a list of what NOT to do to our phones. lol
==================================================
Manual
This is a site that contains all the service manuals for HTC devices. No link yet for the Touch Pro 2/Rhodium, but as soon as one is posted, ill add a direct link.
http://www.mikechannon.net/page1.html
==================================================
Parts
HTC Touch Pro2 BA S390 Battery (1500mAh)
Dutch Supplier
Soon as a U.S. supplier is found, i shall post it here as well.
==================================================
Backup
SPB Mobile Backup Full cost $24.99, but their is a trial download. (not sure if this supports device cloning)
Sprite Clone Mobile Clone software. Full seems to cost $300
==================================================
The "Wobble"
A lot of people seem to be complaining about their screen wobbling while tilted. Not sure why anyone is messing with it, but regardless, measurements have popped up. (typical guys, lol) My personal TP2 has ~3mm of freeplay. I personally, consider this acceptable. Others have reported as much as 9mm of freeplay. Its been said that HTC claims a little freeplay is normal. How much freeplay is normal to them, is unclear. From what i have gathered around this forum, is that others seem to consider exchanging it when its 5mm or more of movement. Ill keep everyone posted on this.
==================================================
Water Damage
Posting this due to a seemingly number of claims that the water sticker is far too sensitive, and in a fairly bad location.
Water Indicator Thread
==================================================
More to come later
(ok, i only found two or three posts pertaining to actual broken devices, but ive seen reply's here and their mentioning such things.)
*********************************************************************
Great post, should be stickied for future reference.
Story's so far. (thought i saw somewhere that someone had theirs runover, but cant find it now)
Washing Machine
Rough Landing
Hard Turns
Run over by a Car (this made me die a little inside)
Lyian said:
thought i saw somewhere that someone had theirs runover, but cant find it now
Click to expand...
Click to collapse
it was aegeuss
PumpAction said:
it was aegeuss
Click to expand...
Click to collapse
Ahh.. thank you.. Link added.
(also updated main thread)
*bump?*
Anyone have any more major issues with their TP2?
Lyian said:
*bump?*
Anyone have any more major issues with their TP2?
Click to expand...
Click to collapse
My device has 6 bright pixels. Barely noticeable due to such a hi-res screen. Not exactly "damage" but I see you included the screen "wobble" in your list.
Dead/bright pixels in tp2
FYI - CNN.CN are selling spare parts. I have used them in the past for Kaiser parts.
remarks said:
My device has 6 bright pixels. Barely noticeable due to such a hi-res screen. Not exactly "damage" but I see you included the screen "wobble" in your list.
Dead/bright pixels in tp2
FYI - CNN.CN are selling spare parts. I have used them in the past for Kaiser parts.
Click to expand...
Click to collapse
Yea, im including anything that might be considered a hardware issue, that would more than likely cause the TP2 to stop working, or need a particular part replaced.
Never thought i would have to post here. .
so ive had pretty much the worst day of my life. I got hit by a car on my way to work at 530 in the morning. [I ride a bike, since work is a couple streets over]. I have road rashes all over my face, ear, and shoulder. I decided to call in to work, and instead, go to marching band rehearsal. [Still in high school, btw.].. At lunch, me and a couple friends went to CarlsJr. for some eats. and then drove back to the school. I got out of the car and just by fate, my Tmo TP2 fell, bounced off my leg and landed under the wheel. For some reason my friend pulled forward, and then all i heard around me was a crunch. My screen got curb stomped by his tire. I yelled and screamed. after he stopped i told him he ran it over. He, then, backed it up thinking he was still on top of it, and crunched it some more. So now he was parked on my poor, helpless phone. Had no choice but to tell him to roll off of it. She still works. The screen is still touch sensitive, but its cracked to hell. The plastic is cracked from top to bottom, and the top left quarter of the LCD is no more. just a black liquid crystals where color once fulfilled my heart..
well at least i have insurance on it. Will T-mobile replace my handset under the circumstances?
josh_prayyforplagues said:
so ive had pretty much the worst day of my life. I got hit by a car on my way to work at 530 in the morning. [I ride a bike, since work is a couple streets over]. I have road rashes all over my face, ear, and shoulder. I decided to call in to work, and instead, go to marching band rehearsal. [Still in high school, btw.].. At lunch, me and a couple friends went to CarlsJr. for some eats. and then drove back to the school. I got out of the car and just by fate, my Tmo TP2 fell, bounced off my leg and landed under the wheel. For some reason my friend pulled forward, and then all i heard around me was a crunch. My screen got curb stomped by his tire. I yelled and screamed. after he stopped i told him he ran it over. He, then, backed it up thinking he was still on top of it, and crunched it some more. So now he was parked on my poor, helpless phone. Had no choice but to tell him to roll off of it. She still works. The screen is still touch sensitive, but its cracked to hell. The plastic is cracked from top to bottom, and the top left quarter of the LCD is no more. just a black liquid crystals where color once fulfilled my heart..
well at least i have insurance on it. Will T-mobile replace my handset under the circumstances?
Click to expand...
Click to collapse
I would be demanding that this persons car insurance cover it, as it was ancillary to the wreck. INAL but it's certainly easy to argue that if he had not hit you, you would not have dropped your phone.
Did anyone hear anything about newton rings or overheat damage on the TP2 like it seems to happen quite often to TouchHD users?
I am a bit afraid of that as HTC seems to deny warranty coverage for that kind of defect and the TP2 uses the same hardware (to large parts).
If you have insurance then you can easily get if fixed right? At least, most insurances also cover repairs due to own faults.
in my experience with Tmo and there insurance..
in the US they use a company called "Assurian"
they insure the LINE that you have with tmobile.. so basically whatever phone you have on that number, is supposedly insured...
they also say no matter WHAT the reason they will cover the cost of the phone...if you drop it, get it wet... crack the screen..whatever...
BUT... this is what i recomend...
before you put a claim in, call tmobile OR assurian, and just cassually ask about how the insurance works...ask what they would cover.. ( chances are they will cover everything)
next they first try to help you fix the phone ( if it were software related issues) then they tell you you have a 100$ deductible and they will replace the phone for you... and pretty much mail you a new phone..
in my circumstance i had a SE p900 i paid $1000 for... when i plugged in the ear peice it broke the internal connector and it never was able to use the handset speaker during calls...
they first "tried" to fix it on the phone by changing settings...obviusly to no avail.. then they said ok, no problem since tmobile doesnt sell p900's we will replace it with the best brand they do sell... unfortunatly none of the phones tmo sold was a valid replacement.. i told them no its unacceptable.... then then argued a little cuz they had to shell out $1000 because when i signed up they told me they would cover any phone for any reason..
anyways... after 100$ deductible and some time on teh phone, they cut me a check for $800....i was very impressed...
you should be fine, i dont think they will try to fix it, i think they will just replace it...also, MAYBE just tell them you lost it, they will replace it with deductible.. this way even though its crunched you will have SOME spare parts... but use caution because if you tell them its lost you cant EVER power it up on your sim chip. it shows on tmobile. then they will try to call you on insurance fraud...
Hello,
I've had a peculiar problem recently.
My internal phone speaker (earpiece, not loudspeaker) sounds pretty terrible now, when it sounded absolutely fine just over the weekend. I did not do anything different than before and I didn't do anything to damage it... (to my knowledge at least)
The problem is... the speaker vibrates and is very distorted and sounds really loud. Like if you were playing music too loudly on a low powered amp/speaker.
I tried installing a new rom and some volume tweaks to lower the volume hoping it's a software thing, but it still sounds very distorted...
Any ideas? Is there an equalizer for the internal speaker?
I'm hoping the speaker itself is not damaged...
Stomped.
Ghost image...
I had to return mine after a week. Two faint bluish purple areas formed on the lcd, almost like a faint image got 'burned' in. I'm not sure how this happened, and it was def a burnt image. They replaced it with no questions asked, but I did get the warranty on the new phone....along with the body glove case.
Finally I have sold my TP2. Traded it in for the Samsung GT-i8000 which will arrive next week.
Though I loved the TP2, it's speed and it's hardware keyboard, it bugged me that it is slowly falling apart (well, not literally).
When I first had it, the screen would hold up and wouldn't wobble much. Now it wobbles so much it annoys me. I guess that is normal wear and tear.
Anyway, that wasn't the most annoying part. It is normal for it to wobble I guess. The worst is the sliding screen has started scratching both sides of the keyboard. Not just minor scratches but deep ones. So much so, I was afraid to slide my keyboard out again. I would of kept the stickers on to protect it but it feel off as time went by. So that is why HTC placed stickers on these things maybe, but unfortunately it never stayed on long enough.
And last but not least, there were newton rings, slam in the middle of the screen. I can notice it when the screen is lit or sleeping. I went to HTC to see if they will fix it for me. Turned out they blame me for putting it my pocket and with prolonged pressure, it will create these rings... Damn! If I knew, I wouldn't of kept it in my pocket without any casing. Never knew my pocket will create these rings. Fixing it costs $1200 HKD. EAT MY SHORTS!
So all 3 added together, I don't want to keep it anymore. I don't want another because of the slider and wobbly screen. I went to Wilson Communications (Hong Kong) and traded it in and when they saw the Newton Rings, they said it is normal for large screens to have them as it's hard for the large piece of top layer membrane to keep rigid long enough. Eventually they all will give in and the rings will appear after prolong usage.
I personally disagree, I think only some will suffer from them as my HD is still ok, no rings whatsoever. Even after it has been in my wife's bag since April.
I also guess I can't wait until WinMo 7 comes out when it will support capacity screen. HTC has some new copyright thingy where you are able to use both a stylus and your fingers (not nails) to operate the system. Some kind of electro-stylus. So accuracy won't be a problem anymore.
Until then, I might have to keep my i8000 for a while. The mrs is not rather happy about me changing phones so often. LOL.
dougstoner said:
I had to return mine after a week. Two faint bluish purple areas formed on the lcd, almost like a faint image got 'burned' in. I'm not sure how this happened, and it was def a burnt image. They replaced it with no questions asked, but I did get the warranty on the new phone....along with the body glove case.
Click to expand...
Click to collapse
Sounds like the other reports of pressure on the screen causing damage.. It's not 'burnt' or image burn (which does not happen on LCDs, although a very temporary similar thing can happen but goes away after being powered off for a bit). Most likely your phone screen was pushed inwards at some point.
Screen back scratching keyboard
cocoaju said:
The worst is the sliding screen has started scratching both sides of the keyboard. Not just minor scratches but deep ones. So much so, I was afraid to slide my keyboard out again. I would of kept the stickers on to protect it but it feel off as time went by. So that is why HTC placed stickers on these things maybe, but unfortunately it never stayed on long enough.
Click to expand...
Click to collapse
Does anyone know if all versions of the TP2 are susceptible to the back of the screen scratching the keyboard (sans stickers, of course)? It looks like some versions (Original HTC, Sprint, Verizon and AT&T versions) have a slight ridge/seam around the perimeter of the kepboard that I assume may make the sliding mechanism better, while the T-Mobile USA version does not have this ridge/seam. Does this slight design change affect the susceptibility of the keyboard getting scratched?
khaytsus said:
Sounds like the other reports of pressure on the screen causing damage.. It's not 'burnt' or image burn (which does not happen on LCDs, although a very temporary similar thing can happen but goes away after being powered off for a bit). Most likely your phone screen was pushed inwards at some point.
Click to expand...
Click to collapse
That crossed my mind, but I was EXTRA careful to never push too hard. I also kept it in the case on my belt, and never even came close to hitting it or anything. With the money I spent, I made sure I didn't.
I had to DOA my 2nd Pro2 for the same issue. I thought it was software related, but it wasn't. My 3rd one is flawless....
brucemeng said:
Hello,
I've had a peculiar problem recently.
My internal phone speaker (earpiece, not loudspeaker) sounds pretty terrible now, when it sounded absolutely fine just over the weekend. I did not do anything different than before and I didn't do anything to damage it... (to my knowledge at least)
The problem is... the speaker vibrates and is very distorted and sounds really loud. Like if you were playing music too loudly on a low powered amp/speaker.
I tried installing a new rom and some volume tweaks to lower the volume hoping it's a software thing, but it still sounds very distorted...
Any ideas? Is there an equalizer for the internal speaker?
I'm hoping the speaker itself is not damaged...
Stomped.
Click to expand...
Click to collapse
I have a screen problem.
All over the screen it seems that there is a very thin strip of rubber or something.
On the right hand side, just below half way it seems that this has been pushed towards the greyish thing on the outside.
And it has been pushed up a little.
So i have put my phone sideways and there is a little dink which is where it has been pushed up.
Now you can see the dust is getting in the rubber thing.
And if you just roll your finger over the edge of the screen you can feel it.
Is there anything I can do about this?
you could perhaps describe it a little better, maybe take some photos..
I can not take a photo at the moment.
http://www.navigadget.com/wp-content/postimages/2010/02/htc-desire.jpg
The image shows three phones, but the one on the right, of it showing sideways.
Imagine a bump on the black thing, where the screen is.
So instead of being flat and smooth it is not!
sounds like a manufacturing issue, little hard to suggest things you could try. Might have to be a returns mission..
Sounds like you have dropped it or more likely it was damaged in transit from China.
Get it replaced.
I know that I have not dropped it.
I have been so careful that I put it back in the box when I am charging it lol.
It is always on a clean surface.
When I get a new device I am always careful. lol
It is like a baby! I suspect a lot of you are careful too!
I have only taken it out my house once or twice and that was when I went to work!
To replace it who would I have to ring.
Sorry i am a complete noob ... I am only 18!
Just to let you guys know,
I just rang up T-Mobile and got this very helpful person who will replace my phone!
She was very helpful and it was no nonsense!
She mainly did it because of my battery life and partly due to the screen!
Hi, my Xperia play has a kinda loose back of the screen plate, the part i point in the picture with a red arrow is different feeling, like a bit loose unlike the part i point with the blue arrow.
if i press the part of the backplate pointed with the blue arrow i dont feel any movement at all, but if i touch the part pointed by the red arrow i notice it is more away meaning more detached from the back of the screen than the other and if push it i can feel it moving to the position the other is.
so mi question is, is this normal, and could it cause any problems with normal use, the phone is new, i noticed it by accident.
xp.jpg:
Anyone please
If it's relatively new, call your provider and get it replaced. Should be under warrenty.
Also check to make sure theres no broken clips.
can i tell if a clip is broken without openning the cell? i dont' think is is because it just like half cm that the side market in the red arrow is outter than the blue one, but i can push it foward unlike the blue arrow one that is still.
Heres a detailed photo of the problem, the part in the blue square is good and the part in the red square is kinda misaligned out of the frame (i can push it and it moves to the place it should be, but comes to this position when i stop pushing), could this be serious and possibly get worst or this is something that can normally happen normal can i continue using it without problems, i don't have warranty
what you guys think, looking at the last picture?
Sorry, I know this isn't going to help but, your Play looks way different to mine. Different volume and different L/R buttons. I know there are different models, but I never realised that the actually outwards facing hardware was different.
R800i myself.
i
d31b0y said:
Sorry, I know this isn't going to help but, your Play looks way different to mine. Different volume and different L/R buttons. I know there are different models, but I never realised that the actually outwards facing hardware was different.
R800i myself.
Click to expand...
Click to collapse
yeah me neither. +1
EDIT he's got a rubber case on it. lol I bet we both feel stupid now.
Sent from my R800i using Tapatalk
Lol.
So back on topic, please can someone tell me if i should worry of this problem or i can continue use the phone normally without concern:
Heres a detailed photo of the problem, the part in the blue square is good and the part in the red square is kinda misaligned out of the frame (i can push it and it moves to the place it should be, but comes to this position when i stop pushing), could this be serious and possibly get worst or this is something that can normally happen normal can i continue using it without problems, i don't have warranty
Is it in warrenty?
no, do you think is something serious or i can continue using it normally?
Nobody can really tell without actually getting it into their hands. To me, from the pictures, it looks ok to use. But without actually feeling how loose it is I can't say for sure.
Personally, without a warranty, I would continue to use it but just be careful when sliding it open and closed.
If you notice anything other than the loose backplate, then it is time to get it checked out. Eg, dimmed screen, lack of responsiveness to the touch screen etc. Especially around the area where it is loose.
thanks, it's not realy loose just kinda moved half cm outwards of the frame, and it only moves if i push it down to where it is supposed to be. the other side cant be moved because its pressed against the frame, unlike this side.
Yeah, just sounds like a broken clip all right. Like what you first though. I'd say you will be fine.
Thanks.
Could be but i dont feel any broken pieces moving inside, and i havent dropped the phone and i opened from its seal brand new.
but is this is the cause, you think this could have been caused by the plastic case, it's a trident one?
also, can clips be replaced easily by yourself, or the cell have to be serviced?
No, it's more likely a clip that is actually attached to the casing. You are unlikely to hear anything as it would have fallen out long ago. They are quite small.
Eg, like the ones that hold the back of the phone in place.
I can't imagine a case would have done this. It's too.... internal, if you know what I mean. Is it possible it was like this when you bought it? It could have just been shipped badly or something. These things happen.
If it is what I think it is, then the casing itself would need to be replaced and that wouldn't be worth the money.
Thanks again