I recently received a T-Mobile Galaxy Note II (SGH-T889) and I can't seem to connect to T-Mobile's network. I checked the IMEI and according to T-Mobile, it is clean. I cannot make or receive calls/texts as I receive a "Not Registered by Network" error every time. Under the "Status" section in the Settings menu shows my phone number, but it says "Out of Service" under Service State and "Unknown" under Mobile Network Type as seen in the pictures. I was wondering if anyone could help me resolve this issue...Thanks!
Did you check with Tmobile directly? Third party sites that check IMEI often don't work. If you have service -service bars and data and still doesn't work, your IMEI is probably blocked. I can't think of anything else. Try to switch to different ROM
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Try to replace the SIM card.
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Try check the apn?
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Are you just in a bad area for T-Mobile? Have you tried in a different location, or another phone from the same spot?
I tried changing SIM, the APN, and I know I am not in a bad T-Mobile area as I receive service on my S2 in the same spot.
You can also try to reflash stock firmware.
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GottaProblemBro said:
You can also try to reflash stock firmware.
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How would I do that and would that void the warranty?
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yuyuyuyu1 said:
How would I do that and would that void the warranty?
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You have to get the tar file and flash it via Odin. I don't believe it will void the warranty.
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I have a question. If u have note 2. Then your factory warranty should be valid and cover ur type of problem. Since u have a S2 then use it temporary and use ur Samsung warranty to send the phone over.
But I have another suggestion. Take ur phone to store and let them use another sim and see what happens. Otherwise just send ur phone. And if happen that u have tmobile warranty then u will send them just ur phone without battery cover + battery it self + all accessories that came with the phone. And tmobile will send a brand new device in sealed box
I really hope that I helped. Thats all I know.
Good luck:beer:
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Found out phone was blacklisted. Thanks for all of the help guys.
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yuyuyuyu1 said:
Found out phone was blacklisted. Thanks for all of the help guys.
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Sorry man.. Happens too often.
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Related
Hey guys well I bought this galaxy s2 off cl and popped in my tmo monthly 4g sim and the phone was working flawles. Now 4 days later I tried to use the ff camera and it
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fue camera just fcs. Then I go to update system and it says no firmware!! Now my phone won't connect to my network. Anybody have a clue what to do?
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sexcytyme said:
Hey guys well I bought this galaxy s2 off cl and popped in my tmo monthly 4g sim and the phone was working flawles. Now 4 days later I tried to use the ff camera and it
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And it!?!? The suspense is killing me!!
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sexcytyme said:
fue camera just fcs. Then I go to update system and it says no firmware!! Now my phone won't connect to my network. Anybody have a clue what to do?
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It said no firmware because there is no OTA firmware update at the time. Nothing to worry about. Let's see what's on your phone. Can you screenshot a pic of your build number, like this.
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Thanks for the response.here are my screen shots I still can't connect to the network. The Sim worked in my other phone right away this one won't connect tho.
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Hmm out of service, I'll double check if your IMEI has not been blacklisted. Hopefully guy didn't sell you a stolen or lost phone. If you are willing to flash a custom ROM, could help to.
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I haven't rooted yet if I do and flash a custom ROM would that work. The phone has been working for the past 4 days with no problems till today.
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LoopDoGG79 said:
Hmm out of service, I'll double check if your IMEI has not been blacklisted. Hopefully guy didn't sell you a stolen or lost phone. If you are willing to flash a custom ROM, could help to.
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Maybe of topic but I read what ur trying to do...let's say I wanna buy a used phone how do I check if its been reported stolen or lost? (T-Mobile)
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Galaxysm said:
Maybe of topic but I read what ur trying to do...let's say I wanna buy a used phone how do I check if its been reported stolen or lost? (T-Mobile)
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Yes, call T-Mobile
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LoopDoGG79 said:
Yes, call T-Mobile
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And i just give them the IMEI in settings right?
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Galaxysm said:
And i just give them the IMEI in settings right?
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Yes
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Galaxysm said:
Maybe of topic but I read what ur trying to do...let's say I wanna buy a used phone how do I check if its been reported stolen or lost? (T-Mobile)
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""" by the way, can i ask about waty specific website can i check f the IMEI is not stolen or blaclisted???? i have same problem too with Samsung SGH-T959..... i had olridi explore many websites but still no help i'd found...
If my phone is still under contract can I still call at&t to get the unlock code?
I've been with at&t for over 2 years
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flimflam06 said:
If my phone is still under contract can I still call at&t to get the unlock code?
I've been with at&t for over 2 years
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No u cannot
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NO. But you can try and see what they say. And there's a unlock thread already fyi!
Imho
Think of you did a lil more searching (Google is your friend) you'll find answers to most of your questions you have!
Just my 2¢®
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True....i just got of work so I was just looking for a quick answer I guess. I'll call and see what they say. What's the worst that can happen Lol thanks
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flimflam06 said:
True....i just got of work so I was just looking for a quick answer I guess. I'll call and see what they say. What's the worst that can happen Lol thanks
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Exactly bruh:thumbup:.
You know you can downgrade you radio/modem and use the unlock method from the hidden menu right!
Check here when you get a chance:
http://forum.xda-developers.com/showthread.php?p=34661189
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I seen that.....does it actually work? And where would I find and android 4.1.1 ROM? Maybe google ?
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flimflam06 said:
If my phone is still under contract can I still call at&t to get the unlock code?
I've been with at&t for over 2 years
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Try telling them you will be traveling internationally to a specific country for several months for business or school (I like New Zealand ) and would like to use a local carrier's service with your phone while there. They might grant you an exception. If you are on contact those terms will still apply. Good luck. :thumbup:
Edit .. Or you can use the unlock method noted above... That worked for me
http://forum.xda-developers.com/showthread.php?p=35193576
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I called them and after he put me on hold to verify with their technician he got back on and told me other sim cards won't work with at&t phones lol bull****
I told them I wanted to use my work phones sim in my at&t phone because my work phone was broken
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Now I'm on the hunt for a downgraded ROM...I found a stock 4.1.1 ROM but can you flash a actual stock ROM using cwm or do I have to use Odin and unroot?
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You only need to flash the older modem (from same model phone), then flash back current modem. Search this forum.. You will find cwm packages for this.
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flimflam06 said:
Now I'm on the hunt for a downgraded ROM...I found a stock 4.1.1 ROM but can you flash a actual stock ROM using cwm or do I have to use Odin and unroot?
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No & no. All you need to do is downgrade your modem perform the unlock. Then reboot, then re-flash the latest modem back on the device!
Here's the first AT&T modem release:
http://db.tt/YLhvhftM
I'm give you the first release. But you'll have to do some homework and find the newest modem. To flash back on your device.
Zen Arcade said:
You only need to flash the older modem (from same model phone), then flash back current modem. Search this forum.. You will find cwm packages for this.
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+1:thumbup::thumbup:
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Oh I don't need the ROM?
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I already have the newest modems.....thanks guys....I'll try this now and get back to you
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Wow.....that was actually really easy.....and it worked.....thanks guys
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flimflam06 said:
Wow.....that was actually really easy.....and it worked.....thanks guys
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Great news....
Make sure and hit the thanks button for those users that helped you...g
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flimflam06 said:
Wow.....that was actually really easy.....and it worked.....thanks guys
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THIS^^^^^^^^^^^^^ here:thumbup:
Glad I could help you fix your problem brotha... :thumbup:
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Just use the unlock method posted on this forum. Worked for me.
Actually I read by law some carriers have to grant you if requested a unlock code...
It has to be least 6 months in contract nothing less.....And if they argue and so no..ask for supervisor. ..he he still does not give it to you ASK FOR A CLAIM TO CORPORATE. .I got a unlock code within 15min.....from corporate giving me mine...I was actually still on the phone with att supervisor when he filed a complaint and mailed corporate. ..I didn't answer the other line, , but I checked it and sure enough they gave it to me without any issues....tell them you travel...they need not more then that....it works belive me..I dont this to every phone in past 3 years every 6 months
wish777 said:
Actually I read by law some carriers have to grant you if requested a unlock code...
It has to be least 6 months in contract nothing less.....And if they argue and so no..ask for supervisor. ..he he still does not give it to you ASK FOR A CLAIM TO CORPORATE. .I got a unlock code within 15min.....from corporate giving me mine...I was actually still on the phone with att supervisor when he filed a complaint and mailed corporate. ..I didn't answer the other line, , but I checked it and sure enough they gave it to me without any issues....tell them you travel...they need not more then that....it works belive me..I dont this to every phone in past 3 years every 6 months
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Nice!!:thumbup: Kinda how I get things done when a rep/employee don't want to take care of things I need. And not just with AT&T I'll say. Whenever you go to Corporate your gonna get what you want..
They don't like bad comments!
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Hey guys so I found a GS4 a while ago and I unlocked it but when I turn it on I can't connect to T-Mobile network but it does connect to AT&T. So long story short I took it to the cellphone shot where I unlocked it and he told me that in order to make it work for T-Mobile he had to clone the GSM. Does anyone here ever heard of that and is it even possible
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sickkside13 said:
Hey guys so I found a GS4 a while ago and I unlocked it but when I turn it on I can't connect to T-Mobile network but it does connect to AT&T. So long story short I took it to the cellphone shot where I unlocked it and he told me that in order to make it work for T-Mobile he had to clone the GSM. Does anyone here ever heard of that and is it even possible
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its because its blacklisted on tmobile, because it was reported as lost. I know what they want to do to get it to work, and it is illegal and can not be discussed on XDA.
Thanks I just wanted to know what that means. I never heard of it and I wanted to know what in the heck was that .
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I think it means " return to its rightful owner! "
I'm just sayin!
sickkside13 said:
Thanks I just wanted to know what that means. I never heard of it and I wanted to know what in the heck was that .
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Don't be a ****. When you found the phone, you took it away from someone who has lost it. Return the phone to its rightful owner. Go through the contacts and find a contact for 'Mom' or something of the sort to get closer to finding the owner.
Don't worry guys I just gonna go to T-Mobile and turn it in I can't even use it anyway and I am due for a upgrade by November. I still don't know what in heck is that
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Oh by the way how do I delete this thread
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Sell it on eBay or craigslist
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What it is, is that they clone the IMEI of a good phone and use it on that one. This is highly illegal. As for deleting it. I will close it.
Wayne Tech Nexus
I was wondering if anyone had some input to my problem. It just started not making or receiving calls. When I try to make a call it just either stays on 4g lte symbol and doesn't connect or the no signal appears and ends the call. It started out if the blue the other day when I was on amnosphear rom so I flashed clean rom to see if that would help and it seems like its worse now. Anyone have any suggestions for what I should try? I gotta get this to work
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Did ya try changing your modem to the latest release??
Here's the latest AT&T MODEM:
http://forum.xda-developers.com/showthread.php?p=45693733
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I tried that and its still a no go. Whats the chances its a the sim card. I really hope that it's not the phone itself
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boxerlover02 said:
I tried that and its still a no go. Whats the chances its a the sim card. I really hope that it's not the phone itself
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That might just be the case that the SIM card actually not working. Or it could also be the SIM tray itself..?? Hopefully that'll be your problem! If not then you might try a factory reset to see if that clears up your issues..
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I've tried a factory reset a few times now and nothing seems to remedy the situation.
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I have now gone completely back to stock and factory reset 2times and it still borked I can text and go on the net fine when I try to call it srays on the 4g lte icon and just ends the call. After that is when I the no service icon and then have to reboot the phone to get a connection back.
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Try a new sim card ?
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Yea I tried a new sim and still have the same issue. I called Samsung they said they would repair it. I thought they would just ship out a refurb. I had to get 3 or 4 refurbs from dell for the streak 5. Samsung said they don't send out refurbs
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Samsung does not offer loaner/replacement phones.
You would have to talk to your carrier in regards to anything like that.
But look at it this way, your phone isn't working now and after about 2 weeks they'll have it working good as new free of charge as long as there's no physical or liquid damage on the device.
Your carrier will usually have replacement options under their warranty.
So you may want to try that
Sent from CM 10.2 optimized sph-l710
Yeah, even though I bought mine at Best Buy, I called AT&T for a Wifi issue and they sent me a new (refurb) Note right away.
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Phone is originally att and I unlocked it by flashing 4.1.1. I hardly ever get service in my work building. And service switches from e to 4g way to much. And I miss calls all.the time. Like ill have service but phone will not ring. What can I do to fix this. I love the phone but its impossible to use for original purpose
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You sure you have signal service with any ATT phone at your work place?.
At my work place i had to switch to Plane mode because it was no to 1 bar service which can't make/receive any phone calls and it happened to all ATT coworkers phone.
Yes im on tmobile. But my nexus 4 would have excellent service here. Not really good data. But phone reception yes
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Did you flash the AWS mod (I believe thats what its called). It should allow your phone to use another radio band used by tmobile.
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No I was looking at that. I didn't kno if i should upgrade to 4.1.2 first or not
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big greg said:
No I was looking at that. I didn't kno if i should upgrade to 4.1.2 first or not
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You know you can upgrade your modem to see if your reception will improve? As it should with a newer modem release...
Modem info HERE: :thumbup:
http://forum.xda-developers.com/showthread.php?t=2102380
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