[ISSUE] Random Reboots - Nexus 7 (2013) Q&A

So, I've had my new N7 for a full day now and I have had about 5 random reboots that I have noticed. Anyone else getting this? Also my calendar app isn't syncing for some reason, get the sync error. Thinking a factory reset is already in order, but just wondering if I am the only one.
Sent from my Nexus 7 using Tapatalk 4 Beta

Not one random reboot. I have about 7 hours of use under my belt.
Sent from my Nexus 7 using xda app-developers app

I would take it back and get a new one
Sent from my Nexus 4 using Tapatalk 4 Beta

Definitely exchange it... Mine also hasnt done anything out of the ordinary
Sent from my Nexus 7 using xda premium

Damn. Even after a reset it is still doing it.
Sent from my Nexus 7 using Tapatalk 4 Beta

Mine kept doing this yesterday. Today, I tried to turn it on and it wouldn't boot up. Charging wouldn't even work! I didn't even unlock the bootloader or anything yet... Oh well, returned to Best Buy for now! At least they take it back NQA.

I've had one random reboot since I got it yesterday
Sent from my Nexus 7 using xda premium

turdbogls said:
So, I've had my new N7 for a full day now and I have had about 5 random reboots that I have noticed. Anyone else getting this? Also my calendar app isn't syncing for some reason, get the sync error. Thinking a factory reset is already in order, but just wondering if I am the only one.
Sent from my Nexus 7 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Did you take both the updates?
Sent from my Nexus 7 using Tapatalk 2

I experienced about 3 random reboots within a 3 hour window yesterday but throughout today its fine(NO REBOOTS AT ALL)
UPDATE- Just had a reboot while watching Netflix. I think this is an issue with the android 4.3 on the nexus 7(2013) and not the actual tablet itself

Zeon45 said:
I've had one random reboot since I got it yesterday
Sent from my Nexus 7 using xda premium
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Click to collapse
Me too. But haven't since taking updates and unlocking bootloader (and all that jazz).
Sent from my Nexus 4 using Tapatalk 4 Beta

Well i believe you jinxed me because shortly after reading this I had a hard reboot. I attempted to dump a last kmsg but it is not enabled in the stock kernel. I also saw that after reboot my SwiftKey was all messed up. I am rooted and unlocked. I am wondering if the way that SU is integrated into the system is what is causing these issues.
Sent from my Nexus 7 using Tapatalk HD

fosser2 said:
Well i believe you jinxed me because shortly after reading this I had a hard reboot. I attempted to dump a last kmsg but it is not enabled in the stock kernel. I also saw that after reboot my SwiftKey was all messed up. I am rooted and unlocked. I am wondering if the way that SU is integrated into the system is what is causing these issues.
Sent from my Nexus 7 using Tapatalk HD
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Click to collapse
I don't think root is the cause of these reboots. My nexus 7 has rebooted twice already and it is completely stock as I have only used it for 2 hours so far. I installed both updates too.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2

Luckily
turdbogls said:
So, I've had my new N7 for a full day now and I have had about 5 random reboots that I have noticed. Anyone else getting this? Also my calendar app isn't syncing for some reason, get the sync error. Thinking a factory reset is already in order, but just wondering if I am the only one.
Sent from my Nexus 7 using Tapatalk 4 Beta
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Click to collapse
Luckily mine has work totally fine. You can return it bro

Probably need to return it for a new one only problems I've had are in chrome with pinch to zoom refreshing browser
Sent from my Nexus 7 using Tapatalk 2

I'm stock and have had 3 reboots since I got it yesterday. :/

Just returned mine today and the new one has been going 6 hours without a reboot. Currents would cause the reboot for some reason. No such problem with the new unit
Sent from my Galaxy Nexus using Tapatalk 4 Beta

turdbogls said:
Just returned mine today and the new one has been going 6 hours without a reboot. Currents would cause the reboot for some reason. No such problem with the new unit
Sent from my Galaxy Nexus using Tapatalk 4 Beta
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Click to collapse
Bought a 32gb and a 16gb on Friday. My 32 has been flawless. My wife's 16 has been getting reboots quite often. Will probably return it. Just wondering if this is a 16gb problem or is it affecting both current models?

My 32gig havnt gotten any rrs since allday yesterday to now running good
Sent From My Fresh Nexus 7(2013)

I don't think this is a widespread issue yet. Something software wise was wonky. Battery drain was crazy, screen wasn't even showing up in the battery stats. New one has been flawless though. Crazy good battery and no reboots * knock on wood*
Sent from my Nexus 7 using Tapatalk 4 Beta

turdbogls said:
I don't think this is a widespread issue yet. Something software wise was wonky. Battery drain was crazy, screen wasn't even showing up in the battery stats. New one has been flawless though. Crazy good battery and no reboots * knock on wood*
Sent from my Nexus 7 using Tapatalk 4 Beta
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Thanks for the reply. Ya I am getting about an hour of screen on time per 10% battery drain. Battery exceeds expectations since it is a higher resolution screen, and a smaller battery compared to the previous generation. We found a office Max with one so we are just going to exchange the 16gb model and hope we don't get another wonky one.

Related

Lockups on 4.0.4

Never had one single lockup on my gn in two weeks of owning it using 4.0.2
Updated today with 4.0.4 ota and within hours i have a dead phone and wouldn't respond to anything. Had to pull the battery to reset.
Is completely stock, not rooted or unlocked.
Anyone else with issues?
Sent from my Galaxy Nexus using xda premium
If you can, I'd suggest you do a factory reset (aka wipe the /data partition). If you're willing to root, maybe wipe the dalvik cache too.
Thanks i might consider doing this if it happens more.
Though i dont see why i should need to, given it's unmodded, google sanctioned hardware running google sanctioned apps and os.
Sorry but i'm at the point of ranting, after 2 years of a wm 6 phone i thought the days of pulling the battery were long gone!
Sigh...
Sent from my Galaxy Nexus using xda premium
Incidentally, the battery took a 20% hit in 30mins when it froze
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dexterslab said:
Never had one single lockup on my gn in two weeks of owning it using 4.0.2
Updated today with 4.0.4 ota and within hours i have a dead phone and wouldn't respond to anything. Had to pull the battery to reset.
Is completely stock, not rooted or unlocked.
Anyone else with issues?
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I have the same issue. 4.0.2 (rooted, stock) was perfect for me. There wasn't any issue with it. Now that I tried the 4.0.4 OTA update, it will do a random reboot about once daily. It is pretty annoying. Then I decided to flash the 4.0.4 factory image from google's website and then root it shortly after. The same problem exists. I don't think 4.0.4 is as stable as 4.0.2...
dexterslab said:
Never had one single lockup on my gn in two weeks of owning it using 4.0.2
Updated today with 4.0.4 ota and within hours i have a dead phone and wouldn't respond to anything. Had to pull the battery to reset.
Is completely stock, not rooted or unlocked.
Anyone else with issues?
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
My phone never made it past "Android is upgrading... Optimizing applications"
Would boot up to that, screen would wash out, then go black. Pulling battery doesn't help
Hmmm, been ok since the lockup, until tonight when i just saw the google logo on the screen... was in the process of a random reboot.
I have also noticed the wifi off when sleeping option doesn't work
Shame because the battery life is a massive improvement!
Sent from my Galaxy Nexus using xda premium
Sometimes people confuse a "random reboot" with the graphical shell crashing, I'm not saying that is whats happening with you, I dont know. Just throwing it out there.
Only time I've frozen on 4.0.4 when I was testing an admittedly flawed video.
Sent from my Galaxy Nexus using Tapatalk
WiredPirate said:
Sometimes people confuse a "random reboot" with the graphical shell crashing, I'm not saying that is whats happening with you, I dont know. Just throwing it out there.
Click to expand...
Click to collapse
Had the google logo then the boot animation.
Whats different with a shell restart?
Sent from my Galaxy Nexus using xda premium
Just happened again while sleeping. Uptime has reset so is rebooting. Battery took a massive hit at the same time.
Would love to know if anyone else is seeing this?
Sent from my Galaxy Nexus using xda premium
Same problem with reboots on android 4.04
i got the same problmen with reboots
The day after I uptated my galaxy nexus from 4.02 tot 4.04 it started rebooting twice a day. After a few days i did a downgrade to 4.02 and everything was fine. Yesterday I flashed android 4.04 again. Guess what? Random reboots!
Same problem. Rooted, running stock 4.0.4. Verizon must know about this by now if so many people have the problem. Where's 4.0.5?!
Sent from my Galaxy Nexus using Tapatalk
Mine seems to get the "sleep of death" quite often. I will be using it, shut off the screen, go to turn it back on and nothing happens. If I hold the power button in long enough it will reboot on its own. But sometimes that doesn't work and I have to pull the battery.
Running CM9 Nightly. (the one dated 4-7-12)
I get this on my KFire. Running CM9 Energy KANG.
Sent from my Nexus S using XDA

just got my note yesterday and it's rebooting every so often

anyone else have this problem? should i exchange it?
I had one random reboot today. First time though.
Sent from my SPH-L900 using Tapatalk 2
only time I ever rebooted was from undervolting.
I haven't seen any random reboots yet. Knock on wood.
Sent from my SPH-L900 using Tapatalk 2
Stock rooted and never had a reboot.
Sent from my Galaxy Note II using XDA Premium.
Did you restore anything with Titanium Backup from a phone that had a different resolution or different family of CPU?
I've had mine for 3 weeks, 1 week unrooted and 2 weeks rooted with no reboots. I would take it back! When you pay $300 for a piece of hardware, it should work properly.
Sent from my SPH-L900 using xda premium
I've had this happen 2-3 times, but it's always happened while using chrome. Anyway, it reboots SO fast that I could really care less lol
Sent from my Galaxy Note II using Tapatalk
Stock root, no random reboots.
Im bone stock and I think mine had something to do with Tapatalk updating while I was using it.
Sent from my SPH-L900 using Tapatalk 2
had it since release.. no reboots...stock for one week, rooted and jellybombed now
I had CWM and installed a few roms. It never wiped the data correctly so I ended up getting reboots all day long. Installed TWRP and did a full factory reset then installed my ROM of choice. No reboots so far (been 24 hours).
Good luck
I got the phone two days ago and I've had no reboots on the phone day I got it. Today the phone reboots randomly. It's happened at least five times already. I've tried a factory reset via twrp and it still didn't help.
I'm rooted and on stock LJC. No overclock or underclock.
Haven't had a random reboot either. :thumbup:
Swyped by Me & My GNII
skunkle88 said:
When you pay $300 for a piece of hardware, it should work properly.
Sent from my SPH-L900 using xda premium
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Click to collapse
I wish I'd known this when I had a Ford Pinto.
Sent from my SPH-L900 using xda premium
Haven't had a reboot since I got it. Rooted and Jellybomb since day 1 too.
I'm stock non-rooted and have had 2 reboots as well.
Stock and never had a single reboot since launch day.

Help with deciding whether to replace battery.

My HOX gets 4 hours screen on and 9 hours off charger and that's with auto brightness and screen filter at 60% all day long. I have llama profiles to help with battery and I don't have wakelocks. I think my battery is going soon.
I read through all the comments in the thread about the HOX+ battery being compatible. Something like 72 pages lol. I feel confident of replacing but not sure if I should shell out 35USD on a HOX+ battery. I read of two OE three occurrences where the phone just dies after 4 months and the phone is rendered dead from the usage.
My question goes to those whose had the HOX+ battery in their HOX for a couple of months and whether they've seen improvement or disappointment. Have you faced any troubles? Is it worth the change?
I'm thinking of selling this on swappa and might grab an Optimus G or a GS3 with the extra cash if you guys do not believe it is worth it.
Thanks!
Sent from my Nexus 7 using Tapatalk 4 Beta
I forgot to mention. I barely use the phone. Most of it is actually flipping through the launcher and texting with no calls. No gaming. Nothing. 4 hours of just texting.
Sent from my Nexus 7 using Tapatalk 4 Beta
Anyone?
Sent from my Nexus 7 using Tapatalk 4 Beta
try *#*#4636#*#* if you are ons ense you should get the HTC testing and i believe there is a battery test in there.
last time i did it it said if after the test you have below 80% battery then it needed replaced not sure if that is still correct.
Finally a reply. Do you do this test at full battery? Did you do a replacement
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lviseth said:
Finally a reply. Do you do this test at full battery? Did you do a replacement
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Click to collapse
the HOX+ battery is compatible...better cooling and more mA/H respect the HOX one. if u need a replacement do it
of course u need to do 5 up to 10 charge cycle before noticing the difference..
lviseth said:
Finally a reply. Do you do this test at full battery? Did you do a replacement
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Click to collapse
Yeah needs 100%, should give you a step by step
Currently running cm so I can't check sorry.
Sent from my HTC One X using xda app-developers app
Have any of you had the one x+ battery in your hox for for a long time now? My battery still rates at 100. But its ridiculous.
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lviseth said:
Have any of you had the one x+ battery in your hox for for a long time now? My battery still rates at 100. But its ridiculous.
Sent from my Nexus 7 using Tapatalk 4 Beta
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Click to collapse
Are you running stock ROM / kernel?
Sent from my HTC One X using xda app-developers app
I've got a One XL with stock everything. I'm still reading up on the rooting and unlock process.
Sent from my Nexus 7 using Tapatalk 4 Beta

Photosphere not working

Is anyone else having problems with photosphere not working? It won't get past the calibration part.
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deltawye said:
Is anyone else having problems with photosphere not working? It won't get past the calibration part.
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Click to collapse
Just tried mine. Didn't ask for calibration and started
church said:
Just tried mine. Didn't ask for calibration and started
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Click to collapse
This is a pic of where it gets "stuck" or never aligns..
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deltawye said:
This is a pic of where it gets "stuck" or never aligns..
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Click to collapse
I tried in portrait and mines didn't freeze then either. I'm stock out the box not rooted.
church said:
I tried in portrait and mines didn't freeze then either. I'm stock out the box not rooted.
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Click to collapse
It doesn't freeze, just never aligns... Kinda frustrating.. And mine is completely stock as well :-\
Sent from my Nexus 7 using Tapatalk 2
deltawye said:
It doesn't freeze, just never aligns... Kinda frustrating.. And mine is completely stock as well :-\
Sent from my Nexus 7 using Tapatalk 2
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Click to collapse
If you can try to return it. I took two photosphere pictures without any issue
OfficeMax 32gb
church said:
If you can try to return it. I took two photosphere pictures without any issue
OfficeMax 32gb
Click to expand...
Click to collapse
Yep guess that's my next option..lol
Sent from my Nexus 7 using Tapatalk 2
I have the same problem.....returning it tonight hoping the next one doesn't have any of the other issues
Just found out that mine doesn't pass through the aligning part either. I wonder how many more people have this issue..
Photosphere doesn't work on my Nexus either.
Sent from my Nexus 7 using Tapatalk 2
I have this same issue... And I am wondering if it's a bug or we are just doing something wrong? Mine didn't work completely stock and now it's not working on PA.
Any updates on this issue?
Sent from my Nexus 7 using XDA Premium HD app
same problem here, i tried several accelerometers and gyroscopes tests and it seems to work well but when I try to take a photosphere it stays in calibrating.
chiu09 said:
same problem here, i tried several accelerometers and gyroscopes tests and it seems to work well but when I try to take a photosphere it stays in calibrating.
Click to expand...
Click to collapse
Hopefully one of the devs will pop in and read this.
Sent from my SCH-I545 using xda app-developers app
It is really strange, it seems like a hardware issue but when I do the testing either gaming o with Z-device test app everything is working just like my Nexus 4 :S.
Alright I guess I'm taking mine back and asking for a replacement.
Sent from my Nexus 7 using xda app-developers app
bajasur said:
Alright I guess I'm taking mine back and asking for a replacement.
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
Took mine back got a new one. Issue resolved. It's a defect for sure
Sent from my SCH-I545 using xda app-developers app
Same problem here too!
Edit: Here's a screenshot
http://i.imgur.com/NsxOc3Q.png
Seems to be on the same angle as the OP's
According to the sticker on the box, mine was manufactured China 2013.07
Same problem for me too. Completely stock.
Tried it today:
No probs on mine . . .
Batch 2013-08 China, bought in Germany
Just wondering, particularly if photo sphere isn't working on your nexus 7 2013, if you install AccelermoterTest does the ball move to the bottom left corner - even when the device is on flat ground? Mine does... maybe hardware fault?

How many RMA's before you received a perfect Nexus 7?

I'm wondering how many RMA's it took for people to receive a good device.
I just did my first RMA and hoping I get lucky on this one. My device was constantly unresponsive to touches. Even after the factory reset on the phone with Google support, just trying to enter in my WiFi password it certain parts of the screen would become unresponsive. I couldn't type the letter 'n', then it was the letter 'y', etc. You either had to wait a bit and try again, or you had to power off the screen and power it back on.
Personally, I didn't do enough research before hand to realize this was a widespread issue. The Nexus 7 besides that issue has been the best tablet I've used so I'm hoping I can get a good one.
What has been your experience? I posted a poll, but feel free to add your experience below. Whether it be a touch issue or another issue, I'm looking at peoples success rate with RMA's.
None, first one was perfect
Sent from my One using Tapatalk
My first Nexus 7 2, came perfect out of the box..
Same for my Original Nexus 7..
No scratches, no dead pixels.. Nothing..
and I got one of the very first off the line at Bestbuy..
I use it every single day..
None so far touchwood although have only had mine for about 3 weeks unlocked and rooted.
Mine is great. Best device ever, use it every day.
Zero
Sent from my Nexus 7 using XDA Premium 4 mobile app
It has largely been fine, but the responsiveness you brought up...seems like I find myself having to tap the screen a second time more often than the 1st gen N7. It's not a huge issue at this point, but something I've noticed.
What does RMA mean?
Sent from my Nexus 7 using xda app-developers app
sportandmiah said:
What does RMA mean?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Return Merchandise Authorization
Sent from my Nexus 7 using Tapatalk
None. Perfect 32gb lte
Sent from my Z30 using XDA Premium 4 mobile app
None as well...32GB Wifi version.
LTE version, got it on Tuesday and it works just fine and no build quality problems.
Sent from my Nexus 7 using XDA Premium HD app
Zero!
Sent from my Nexus 7 using Tapatalk
Mine came out of the box and went into my otter box. No problems for me!!!
Sent from my Nexus 7 using xda app-developers app
nexus 7 2013 lte - deb
wifi problems out of the box, everythings else is ok, well the display isn't totaly flat (i can see distortions when looking at reflections on the screen) - so it isn't "perfect"
thinking of RMA because of wifi

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