Wilson electronics makes an adapter that will plug into the external antenna jack under the back cover. I tried it, and it worked great... until I disconnected it. Then the internal antenna would no longer work. It's like the act of plugging it in destroyed the phone's ability to use its internal antenna. It would work when I reconnected the external antenna, but when I disconnected it, the phone would only get any signal strength when I was right under a cell tower.
Anyone else try one of their adapters with the Captivate? If so, what were the results?
-nfs
Sent from wherever I was when I sent it.
I had no idea that input jack was there until you said anything. What happens if you switch airplane mode on and off after the disconnect of the adapter?
nappent said:
I had no idea that input jack was there until you said anything. What happens if you switch airplane mode on and off after the disconnect of the adapter?
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I don't remember if I tried it, but it was restarted many times. I would think that power cycling the phone would have essentially the same effect.
Sent from wherever I was when I sent it.
I saw this but never had the courage to try it. Did you pull the battery and try the 3 button fix?
photo please?
This should clarify things
TommyZee said:
photo please?
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It's the round gold connector at the bottom right of the SIM card. The adapter (FME on the other end) is available here:
http://www.wpsantennas.com/359919-samsung-captivate-galaxy-s-antenna-adapter-cable.aspx
After one BAD experience, I'm not eager to try again. I was sort of hoping that my experience was a fluke and that other people had been more successful.
Why?
capnoob said:
I saw this but never had the courage to try it. Did you pull the battery and try the 3 button fix?
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Never occurred to me to do that, since the phone booted and it would work when very near a cell tower.
This struck me as either a defect in manufacture, or a design flaw... either in the phone or in the connector. I suspect it was mechanical in nature, and that once the act of connecting the adapter disconnected the internal antenna, something caused it to stay disconnected.
I wonder if this might have happened?
Read the part under "How To Know If a Cellular Yagi Will Work With Your Phone"
http://www.ehelpfultips.com/how_to_use_cell_phone_yagi_direc.htm
capn1 said:
I wonder if this might have happened?
Read the part under "How To Know If a Cellular Yagi Will Work With Your Phone"
http://www.ehelpfultips.com/how_to_use_cell_phone_yagi_direc.htm
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Hello,
I was using a dual band antenna without an amplifier, so there should not have been too much SWR. I've used this antenna for years with another phone AND an amplifier without problems.
The evidence clearly indicates that phone's transmitter was not burned out due to too much SWR or anything else, because it would still work just fine when reconnected to the external antenna. Ditto for the phone's receiver section; it worked fine whenever it was connected to the external antenna. Once connected, thereafter the signal bars went to zero when it was disconnected. Also, as I mentioned, the phone would still function normally, if I was VERY near a cell tower.
The only conclusion I can make is that the connector was designed to disconnect the internal antenna when an external antenna is connected. Somehow the connector or the electronics failed to ever reconnect it when the external was disconnected.
Sent from wherever I was when I sent it.
try reflashing a modem
It's NOT a firmware problem
I know you guys are trying to help, but it's not a firmware problem. It's a hardware problem. I was just trying to see if anyone else had a similar experience. I just talked with Wilson Electronics, and the guy I spoke with acknowledged that the connector or board can be damaged on the Captivate. He also volunteered that they don't recommend direct connection with that phone. Well, that's kind of odd, since I only learned of the connector by calling them up and asking which one to use with the phone.
Even though I did not buy the adapters from them, I bought them on the recommendation of one of their people, so I have contacted them to get my money back. We'll see; they haven't responded officially yet. I suppose I can contact the vendor, but they were not the ones who told me it would work...
They have another way to inductively connect the phone. The only problem is that my old amplifier won't work for that. I'll have to get a model 801201 instead of my old 812201 which will run another $250 or so, with a cradle and/or velcro attached inductive connector.
comdei said:
try reflashing a modem
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Well guess what!!?? You are in luck!!!
Theres something you can do with hardware problems..
CALL SAMSUNG
your phone is under 1 year old. you have a warranty. call them. flash to stock . and get it replaced then
Why don't you try reflashing the modem or rom? People are offering you solutions and you seem stuck on it being a hardware issue. A rom or modem re-flash takes a few mins of your time. Not to start anything but I do support for a living and it bugs the hell out of me when people jump the gun and won't try other solutions.
I am stuck on the evidence as to what the nature of the problem is. Did you read what I posted previously?
Let me tell you a little more. At the time I had the problem, the phone was still on the factory firmware. The phone had never been flashed.
All the available evidence points to a hardware problem. The fact that the phone worked when in close proximity to a cell tower, that as soon as there was any distance between the tower and the phone there were no signal bars, but if I plugged the external antenna in there was immediately good signal...the fact that the connector manufacturer has admitted that their adapter could damage the board... I don't mean to be unapreciative, but I do support, too (a well a writing the software itself), and I've learned to really think about the available information when trying to deduce the nature of a problem, and it seems to me that you are stuck on a conclusion that the evidence doesn't support.
Besides, I am not looking for help here. As I wrote previously, I was trying to find out if anyone has had a similar experience. If my experience was a fluke, then I would have been willing to try connecting the replacement phone. See, the problem has been solved, but I don't want to have it again.
Now that the manufacturer has admitted that their connector could damage the board, I have decided to get a different type of amplifier which allows an inductive connection. That should prevent further problems of this nature. It's an expensive solution, but an antenna with a bi-directional amp is really useful when you are in a remote area with a faint signal. When the signal is too weak for that, it's time to use the ham radio... but that's another topic, and yes, I have been known to take my jeep off road... way way off the road.
nappent said:
Why don't you try reflashing the modem or rom? People are offering you solutions and you seem stuck on it being a hardware issue. A rom or modem re-flash takes a few mins of your time. Not to start anything but I do support for a living and it bugs the hell out of me when people jump the gun and won't try other solutions.
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Sent from wherever I was when I sent it.
nfs_phone said:
Now that the manufacturer has admitted that their connector could damage the board, I have decided to get a different type of amplifier which allows an inductive connection. That should prevent further problems of this nature. It's an expensive solution, but an antenna with a bi-directional amp is really useful when you are in a remote area with a faint signal. When the signal is too weak for that, it's time to use the ham radio... but that's another topic, and yes, I have been known to take my jeep off road... way way off the road.
.
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So samsung admitted it is a known problem? Are you sending it in for warranty then?
Trusselo said:
So samsung admitted it is a known problem? Are you sending it in for warranty then?
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I was referring to the manufacturer of the adapter, not the phone. Samsung was made aware of the problem when I was trouble-shooting the problem. The tech I was talking to blamed the problem on me for using third party accessories not authorized by Samsung. However, since I had been acting in good faith, he did authorize my sending the phone in for warranty repair. I don't know if they can be counted upon to always do that.
I am left wondering how often this problem happens. I used the antenna connector on the back of my Motorola V3xx thousands of times with no issues. It seems really odd to have just connected the Cappy once and suffered such a problem. One key difference is that I don't think that the V3xx disconnected the internal antenna when you connect the external one.
Sent from wherever I was when I sent it.
I've seen similar behavior when one of my foster kids mistook the antenna for a screw while disassembling a blackberry.
The antenna jack is a "normalizing " jack in that when you plug something in a circuit is disconnected and when you unplug it restores the circuit.
if there was a problem with the adapter and it applied too much pressure to the middle pin then it may not have normalized and you would only get signal if you sat under a tower.
This is exactly what happened with the poor blackberry.
Glad to hear Sammy is covering it with warranty, other wise you would have been the proud owner of the only door wedge that plays angry birds.
Sent from my GT-I9000 using XDA App
Interesting. Not sure I understand what you mean by normalizing nor"middle" pin, but it was pretty clear that the internal antenna was no longer connected. Of course the unit was not entirely useless as a phone, but the requirement of having to always have it connected to an external antenna to get it to work did make it a tad cumbersome to use...
pawadca said:
I've seen similar behavior when one of my foster kids mistook the antenna for a screw while disassembling a blackberry.
The antenna jack is a "normalizing " jack in that when you plug something in a circuit is disconnected and when you unplug it restores the circuit.
if there was a problem with the adapter and it applied too much pressure to the middle pin then it may not have normalized and you would only get signal if you sat under a tower.
This is exactly what happened with the poor blackberry.
Glad to hear Sammy is covering it with warranty, other wise you would have been the proud owner of the only door wedge that plays angry birds.
Sent from my GT-I9000 using XDA App
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Sent from wherever I was when I sent it.
I'd agree that it's a hardware problem, it may actually be that the internal antenna is burned out. I had a similar problem with the wifi on my old ipod.
I used an aftermarket charger which shorted something inside the device. Consequently, the battery would not hold a charge for longer than 15 minutes AND the it would not recognize a wifi signal, unless I held the ipod within inches of the router. Similar to what you experience with the cell towers, except on a smaller scale.
Good luck.
Burning out the antenna itself would require the kind of amperage generated by a lightning strike. Much more likely that even in your situation some circuitry connecting your antenna to the phone blew out.
In my case there was no overvoltage, just a mechanical connection. I think something just got bent beyond its ability to bend back from... I'm guessing here, but I can see a bar inside the antenna connector. When the center pin of the adapter is pushed into the connector, it will make contact with that bar (the bar is at the side of the opening at 90 degrees to the center pin of the adapter) and pushes it to the side to some extent. I am not sure, but I think that maybe it was pushed a tiny bit too far, and it wasn't able to spring back to its original position. I am assuming that when it is pushed to the side it causes the connection to the internal antenna to be disconnected and that its contact with the center pin of the adapter is the connection to the antenna. I am further concluding that if it doesn't spring back to its original position, that the internal antenna is never reconnected.
jwolfburg said:
I'd agree that it's a hardware problem, it may actually be that the internal antenna is burned out. I had a similar problem with the wifi on my old ipod.
I used an aftermarket charger which shorted something inside the device. Consequently, the battery would not hold a charge for longer than 15 minutes AND the it would not recognize a wifi signal, unless I held the ipod within inches of the router. Similar to what you experience with the cell towers, except on a smaller scale.
Good luck.
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Sent from wherever I was when I sent it.
I've been searching around for a fix to the problems I've had with my Note 2.
Basically I replaced the charging port, as the phone stopped responding to USB input. Everything worked fine but the network signal was suddenly extremely poor, often dropping calls or having no data connection.
I confirmed this was a hardware problem when I inserted a thin piece of wire into the R1 external antenna port on the back of the Note 2. This gave me 2 additional bars, but isn't a great fix as the wire needs to be adjusted frequently.
I was wondering if anyone knows what the problem might be and how to fix it. It seems like it should be a cheap fix, but I'm unsure of what components could be at fault (the new charging port, the antenna cable, a radio?).
As a secondary solution, I'd consider having an external antenna folded inside the back case, but it would need to fit and be cheap. I'm not sure if the connector is the same as the ordinary flex cable (see: http://www.ebay.com.au/itm/141170293305?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1438.l2649)
Assistance is greatly appreciated. I think I've narrowed the problem down so I'm hoping someone has dealt with all this before.
Hey all I posted about my wifi problem before, I have V30N D855 32 gb rooted G3, I have 2 routers at home, which my phone connects to them only when am lik 1-2 meters away from the router, otherwise I get "Saved" under the network name, not talking about wifi in public where I just end up with "Saved" all the time,
I am wondering if someone knows where is the Antenna Cable is located inside the phone itself? maybe it's an antenna cable issue that I just need to screw to get better wifi
thanks
Not sure where it is, but see if you can find one of the many teardown videos on YouTube, they show every part in the phone. I had the same problem with my iPod Touch 4g, it stays connected once it gets on but you have to be close to connect it. It does sound like a hardware issue, but the part should be pretty cheap on eBay.
Hi all, So my phone (wife's phone ) got water damage, after battery replacement things start working except the wifi and bluetooth I think it might be the board or the cables got damaged but could not find any information where the antenna for wifi and bluetooth are and which board actually has the chip. I will try to replace the board but don't even know which one to order. Does anybody know?
PS none of the disassembly guides or videos I saw mentions the location of these.
No one has any idea where the wifi blutooth on this device?