Develop Bugs

[Q] Unrooting Evo

My wife recently dropped her phone and has to send it in to get replaced, so now we need to unroot it. I went through all the steps of unrooting to get s-on which it now is. The only problem was when I tried to reinstall the PC36IMG.zip file it says the version is to old and cannot install. I was wondering if anyone has the link to the NON ROOTED OTA PC36IMG.zip. Or I am wondering if she downloads and flashes the update.zip file if it would it delete the superuser app??
Please help

From what I've seen on here, when it comes to physical damage to your phone, Sprint no longer cares if you're rooted, only if you brick the phone will they not honor the warranty.
Sent from my PC36100 using XDA Premium App

bimmerman7 said:
From what I've seen on here, when it comes to physical damage to your phone, Sprint no longer cares if you're rooted, only if you brick the phone will they not honor the warranty.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Not true for me at least (Boston area). My phone randomly reboots and the usb is broken so I couldn't unroot so I took it to Sprint and they said its against policy to work on rooted phones
Sent from my PC36100 using XDA App

They have already sent her a replacement phone. I am not worried about that. I just want to return the phone without any questions being asked.

scotteboy34 said:
They have already sent her a replacement phone. I am not worried about that. I just want to return the phone without any questions being asked.
Click to expand...
Click to collapse
They wont care, when they refurbish the phone they are gonna update the software anyway and totally wipe your phone, erasing whatever you had on there
Sent from my PC36100 using XDA Premium App

brennod10 said:
Not true for me at least (Boston area). My phone randomly reboots and the usb is broken so I couldn't unroot so I took it to Sprint and they said its against policy to work on rooted phones
I would go to a different Sprint store, your phone being rooted has nothing to do with your USB port being crappy, same thing happened to my USB port, I took my phone in, explained my phone wouldn't charge (by then my battery was drained) they went to the back and brought me out a replacement. The USB is a known issue with the evo they should have replaced your phone
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Sent from my PC36100 using XDA Premium App

Thanks
Got it guys, thanks for the help

bimmerman7 said:
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Yeah the fat b**** in the back of the store that repairs the phones wouldn't even touch my phone when she heard it was rooted... and when I did unroot she gave a time of 2 hours just to clear storage on the phone even though I said I already did that. On top of that they said a replacement would be available over night... two days ago. Now I'm stuck waiting
Sent from my PC36100 using XDA App

So I guess it vary from store to store. I think my store might be cool. Actually one of the techs there taught me how to unlock my old palm pre. Oh and my usb port is starting to go. Does anyone know how it might work out if you just "lost" your phone?
Sent from my PC36100 using XDA App

Warranty Exchange

A few days ago, i sent my phone in for a warranty exchange. I unrooted the phone, but for some reason the boot logo never went back to stock. I also never could reset the flash counter because i do not have access to a jig. I had 3 days to get it sent in and i was forced to send it in without resetting the flash counter. Does anyone know what T-Mobile will do? Are they going to charge me any money??
Sent from my SGH-T989 using xda premium

No. It'll most likely get flashed to stock.right when they get it . I have sent phones in with counters and wrong boot logos such as mytouch and have never been charged.
Scoutamis said:
A few days ago, i sent my phone in for a warranty exchange. I unrooted the phone, but for some reason the boot logo never went back to stock. I also never could reset the flash counter because i do not have access to a jig. I had 3 days to get it sent in and i was forced to send it in without resetting the flash counter. Does anyone know what T-Mobile will do? Are they going to charge me any money??
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Sent from my SGH-T989 using XDA App

I had to send my hard bricked SGS2 in for warranty exchange, it was still rooted even. They sent me a new one no questions asked. Most the time the techs who are doing the reflashing don't really care if you're rooted or not. Worst that could happen is they charge you, though I would say your probably on the safe side.

I sell cell phones for my job and I can tell you most employee's won't even know what rooting is if you told them. When I returned my Galaxy Nexus it was hard bricked and had the bootloader unlocked, but they had no idea.

I sent back a sensation fully rooted with a custom rom still on it and had no issues. I would not worry about it.
Sent from my Galaxy Nexus using xda premium

I sent my dog and got back a cat... I miss my dog.

I completely screwed up and bricked an old Nokia I had when I flashed the wrong firmware...sent it in they replaced it no questions asked
Sent from my SGH-T989 using XDA

Wow thanks everyone! That was a biiiiig relief
Sent from my SGH-T989 using xda premium

For future reference they say you have 7 days but you actually have 60 days from the date UPS ships it. They will bill you the non return fee after 30 days but they will credit it as long as its within 60 days. If your pushing it with the cutoff but made it get a printout showing you dropped it off.
Hope this helps
Sent from my SGH-T989 using xda premium

Teo032 said:
I sent my dog and got back a cat... I miss my dog.
Click to expand...
Click to collapse
Well... that just sucks.
Sent from my Galaxy Nexus using xda premium

Teo032 said:
I sent my dog and got back a cat... I miss my dog.
Click to expand...
Click to collapse
Am I the only one found this hilarious lol

**Ultimate GS3 sudden death thread** (Tmo version)

Hi guys, recently lots of S3 owners encouter this scary issue that their S3's motherboards just failed randomly and the phones are dead.Here is the link to the thread.
http://forum.xda-developers.com/showthread.php?t=1993044
However, after reading pages, I noticed most cases are in the UK, some in other europe countries, some in asia (india, south east asia). Not sure the US version (and Tmo version specificly) is suffering from this, so I made this thread to gather information about this. I know I am paranoid, but I was hoping my S3 would last at least 2 years til my next upgrade. And now Im living in fear after knowing that thread. My S3 (manufacture date is 06/27/12) is still performing very fine with zero issue since august except the SD card being removed unexpectedly 2 times by the phone itself.
(btw, you can check your manufature date by dial this code: *#12580*369# )
Edit: seems like only international version suffers from this issue.

This is why we all pay for warranty right?
Sent from my SGH-T999 using xda app-developers app

elracing21 said:
This is why we all pay for warranty right?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Thank you. you all need to get it.

elracing21 said:
This is why we all pay for warranty right?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Well warranty doesn't matter when your phone is rooted right?

crazexr7 said:
Well warranty doesn't matter when your phone is rooted right?
Click to expand...
Click to collapse
Well that's what Odin is for. If you Odin to stock it doesn't take away your warranty.
Sent from my SGH-T999 using xda app-developers app

elracing21 said:
This is why we all pay for warranty right?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
my phone comes with 1 year warranty. But I hate having a phone already opened up for repair.
Anyway, there is 1 case with Tmo US version....

elracing21 said:
This is why we all pay for warranty right?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Warranty or not. Motherboards shouldn't fail on its own.its a recall. manufacturer should be held responsible without warranty.
Sent from my SGH-T999 using Tapatalk 2

diazf09 said:
Warranty or not. Motherboards shouldn't fail on its own.its a recall. manufacturer should be held responsible without warranty.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Exactly. These phones are too damn expensive for them to keep sticking us consumers on the crap end of the stick when they screw up.
Sent from my SGH-T999 using Tapatalk 2

as much as i hate to say this but if this does happen to mine, this will be the last time I buy from Samsung and might jump ship to Apple where I can take a phone in a get it fixed in time.

Im pretty happy with Samsung, I deal with warranty on a day to day basis in another way but there is an expected amount of devices that go out that a company knows is going to fail at some point and also rely on returns for warranted devices to see what went wrong in production in order to correct it.
The problem is you have "X" amount of people on the forum which is big in consideration to a regular site and "Y" with the same problem and people group in and make the issue bigger than it is. Any company that posts a recall is at the point that OVER 42% of the product with the same failure over the release.
With that said I haven't had one problem with mine that others have reported and after being let down by HTC time and time again I most definitely will buy another Samsung device, so far it's been the best I've had out of the collection of smartphones I have.
NRA Approved GS3

I'm a Samsung convert
No one else has the cyanogen and miui teams working for them
Sent from my SGH-T999 using xda premium

crazexr7 said:
Well warranty doesn't matter when your phone is rooted right?
Click to expand...
Click to collapse
monkeypaws said:
Well that's what Odin is for. If you Odin to stock it doesn't take away your warranty.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
it doesnt matter if youre rooted for hardware failure, they still have to warranty it

Its reasons like these I'm always so fearful to remove my warranty subscription. Oh, and because of all my phone hax0ring

Have the same prolem my phones sometimes turns off by self I have warranty but still hateto go back to store
Sent from my SGH-T999 using xda app-developers app

ferlogan said:
Have the same prolem my phones sometimes turns off by self I have warranty but still hateto go back to store
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
You dont have to go to the store, call T-Mobile and they will send you one with an RMA, as soon as you get it put the old one in the box and send it out. All they do is check for water damage and put it up for refurbish they don't waste time putting it through testing they test the devices that may have account info on it if you can't power it up to format it before sending it back. They ask you that on the phone.
NRA Approved GS3

So does this mean that none of the tmo peeps have had no issues with their devices dying? I only ask because, I just got my galaxy last Wednesday. Had a couple quirks, but nothing's dead yet. Had a little issue with my music and swipe. When I would get my notifications tones say from email I would be listening to music, the sound would nearly drown out and stay that way till I paused my music and started again all was fine. I've been getting random screen flashes near the bottom of the screen, like a ton of lines like a glitch. Anyone else having this issue as well? Feel free to add anything else if you like.
Sent from my SGH-T999 using xda app-developers app

jay4mont78 said:
So does this mean that none of the tmo peeps have had no issues with their devices dying? I only ask because, I just got my galaxy last Wednesday. Had a couple quirks, but nothing's dead yet. Had a little issue with my music and swipe. When I would get my notifications tones say from email I would be listening to music, the sound would nearly drown out and stay that way till I paused my music and started again all was fine. I've been getting random screen flashes near the bottom of the screen, like a ton of lines like a glitch. Anyone else having this issue as well? Feel free to add anything else if you like.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Sounds to me like you might have activated something in developers options, go in settings and see if you selected anything that would flash the screen if long processes are in use.
NRA Approved GS3

Nothing in dev out of the usual, only thing being ticked is the usb debugging, and turned up the animation scales, transitions etc to .05, animations were at 1, but I was using swype, only happens when using that. Any better keyboards I can download on the market better than the Samsung or swype?
Sent from my SGH-T999 using xda app-developers app
---------- Post added at 06:17 AM ---------- Previous post was at 06:09 AM ----------
jay4mont78 said:
Nothing in dev out of the usual, only thing being ticked is the usb debugging, and turned up the animation scales, transitions etc to .05, animations were at 1, but I was using swype, only happens when using that. Any better keyboards I can download on the market better than the Samsung or swype?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Nvm found the gingerbread keyboard on the market, thanks for the tip.
Sent from my SGH-T999 using xda app-developers app

jay4mont78 said:
Nothing in dev out of the usual, only thing being ticked is the usb debugging, and turned up the animation scales, transitions etc to .05, animations were at 1, but I was using swype, only happens when using that. Any better keyboards I can download on the market better than the Samsung or swype?
Sent from my SGH-T999 using xda app-developers app
---------- Post added at 06:17 AM ---------- Previous post was at 06:09 AM ----------
Nvm found the gingerbread keyboard on the market, thanks for the tip.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Did you enable any traces? That would show depending on what you have checked. I was gonna try enabling a few to see what it does but it's not like it would ruin anything. I'll report back though to see if I can recreate it.
Edit nope that did nothing, hope you figure it out, I never had that happen before.
NRA Approved GS3

havent heard anyone yet seem the us version are better than other version in the world

Rooted tmobile S4 - Insurance/protection plan question

If I get the UVUAMDL file that you flash with Odin from the computer and take the root off, will they accept the phone or can they still see I voided it somehow? I pay 10 bucks a month for tmobiles premium handset insurance plan... I cracked the glass so I'm assuming I'll have to file a claim....
Another question, do they send you the new device first? Or do you gotta pay the waiting game with them?
Sent from my Samsung Galaxy S4 using xda premium

That won't reset the flash counter, but it will unroot it.
But if it's with T-Mobile, I don't think it will matter.
And they usually send out the phone first.

theexel said:
That won't reset the flash counter, but it will unroot it.
But if it's with T-Mobile, I don't think it will matter.
And they usually send out the phone first.
Click to expand...
Click to collapse
Yeah T Mobile sends the new phoen first. Then you have like 7 days to return your old phone or they charge you $600 for it. But they'll send you a return case and everything with prepaid shipping. Just slip the old phone in there and put it in a UPS box. They are really easy to work with on stuff like this.
I have no idea if you really need to reset teh flash counter or not, but it's insanely easy to do it so you may as well. Do a search for Triangle Away by Chainfire. You just get back to complete stock rom and recovery through Odin, root using CH auto root, install Triangle Away and run it, and it will reset the flash counter. Then uninstall the Tiranlge Away app and go to the Superuser settings and click "complete unroot" (Or something like that, I forget what the term for it is, but it's obvious)
You will now have a phone with stock rom, stock recovery, no Superuser APK, and a flash counter that says 0.
I just did it last week. Took me all of 10 minutes to do the whole thing.

lucas said:
If I get the UVUAMDL file that you flash with Odin from the computer and take the root off, will they accept the phone or can they still see I voided it somehow? I pay 10 bucks a month for tmobiles premium handset insurance plan... I cracked the glass so I'm assuming I'll have to file a claim....
Another question, do they send you the new device first? Or do you gotta pay the waiting game with them?
Sent from my Samsung Galaxy S4 using xda premium
Click to expand...
Click to collapse
Flash the UVUAMDL stock file.
Use CF Auto root by Chainfire to root phone.
Use Triangle Away to reset flash counter (TA need root hence step above)
Open SuperSU app and choose "Full unroot". It will remove SU binary and SuperSU app.

baseballfanz said:
Flash the UVUAMDL stock file.
Use CF Auto root by Chainfire to root phone.
Use Triangle Away to reset flash counter (TA need root hence step above)
Open SuperSU app and choose "Full unroot". It will remove SU binary and SuperSU app.
Click to expand...
Click to collapse
Don't forget to uninstall the Triangle Away app too! (It's kind of a giveaway that you messed with it. hahah!)
It installs as a user app though, so a factory reset after this would wipe the app out anyway.

Skipjacks said:
Don't forget to uninstall the Triangle Away app too! (It's kind of a giveaway that you messed with it. hahah!)
It installs as a user app though, so a factory reset after this would wipe the app out anyway.
Click to expand...
Click to collapse
Asurion never said squat to me about it and I still had a custom ROM on it when I sent it back.

muqali said:
Asurion never said squat to me about it and I still had a custom ROM on it when I sent it back.
Click to expand...
Click to collapse
Ha!
I once took a phone with Cyanogenmod to a t mobile store to get some help with something. The guy asked how I made the phone look so different. I told him it was an app from Google Play. He believed me. (Technically that was true. He was commenting on the theme, which was an apk downloaded from google pkay)
Sent from my SGH-M919 using xda app-developers app

Why does everyone get warranty and insurance confused? When you file and insurance claim it does NOT matter if it's rooted, if you bricked it, or dropped it in water. You're paying the $175 deductible sobit doesn't matter. If it was a warranty exchange THEN you would have to return to stock since they only charged you $5 for an exchange.
Sent from Flip's Galaxy S4

Get Triangle Away. Run the app FIRST. Then Odin back to stock. Make sure to do wipe....then its all good
Sent from my SGH-M919 using XDA Premium 4 mobile app

alloycowboy said:
Get Triangle Away. Run the app FIRST. Then Odin back to stock. Make sure to do wipe....then its all good
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
TA will not reset the counter unless your on the stock Rom, kernel and recovery.
☞Sent from here☜

alloycowboy said:
Get Triangle Away. Run the app FIRST. Then Odin back to stock. Make sure to do wipe....then its all good
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The Odin flash to stock always increases the binary counter for me. Triangle Away is used after all your Odining is done.
Sent from my SGH-M919 using xda app-developers app

Skipjacks said:
The Odin flash to stock always increases the binary counter for me. Triangle Away is used after all your Odining is done.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Well I guess it must be different than the S3. Cause I have always did Triangle Away, then Odin. Counter was then zero.
Sent from my SGH-M919 using XDA Premium 4 mobile app

Skipjacks said:
Ha!
I once took a phone with Cyanogenmod to a t mobile store to get some help with something. The guy asked how I made the phone look so different. I told him it was an app from Google Play. He believed me. (Technically that was true. He was commenting on the theme, which was an apk downloaded from google pkay)
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
I guess if you rooted, then used Rom Manager to put CM on there it would be an "app" that made your phone have Cyanogenmod after all.

elflip88 said:
Why does everyone get warranty and insurance confused? When you file and insurance claim it does NOT matter if it's rooted, if you bricked it, or dropped it in water. You're paying the $175 deductible sobit doesn't matter. If it was a warranty exchange THEN you would have to return to stock since they only charged you $5 for an exchange.
Sent from Flip's Galaxy S4
Click to expand...
Click to collapse
Yup. If you broke your screen you are paying the 180 or whatever for a new phone. May as well tell them you lost the phone and keep your cracked one for Battery and what not. Even a good back up phone.
Sent from my SGH-M919 using xda app-developers app

tylerholbrook said:
Yup. If you broke your screen you are paying the 180 or whatever for a new phone. May as well tell them you lost the phone and keep your cracked one for Battery and what not. Even a good back up phone.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
It will not work as a backup phone. The IMEI will be blocked.
Also, while I get what you are saying and understand you are trying to suggest the most cost effective way to do something....what you are suggesting is insurance fraud and could be a felony.
Im not judging you because I agree the insurance company is dumb for making it advantageous to lie aboit what happened to a phobe. Im just saying you are advocating a crime. XDA tends to prefer that you don't do that here.
Sent from my SGH-M919 using xda app-developers app

Skipjacks said:
It will not work as a backup phone. The IMEI will be blocked.
Also, while I get what you are saying and understand you are trying to suggest the most cost effective way to do something....what you are suggesting is insurance fraud and could be a felony.
Im not judging you because I agree the insurance company is dumb for making it advantageous to lie aboit what happened to a phobe. Im just saying you are advocating a crime. XDA tends to prefer that you don't do that here.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
I didn't meant to promote insurance fraud. I just always at least keep battery and when micro sim cards came with the phone 4 years ago. Figured paying 180 for a new phone should cover that but I get what you mean
Sent from my SGH-M919 using xda app-developers app

elflip88 said:
Why does everyone get warranty and insurance confused? When you file and insurance claim it does NOT matter if it's rooted, if you bricked it, or dropped it in water. You're paying the $175 deductible sobit doesn't matter. If it was a warranty exchange THEN you would have to return to stock since they only charged you $5 for an exchange.
Sent from Flip's Galaxy S4
Click to expand...
Click to collapse
Thank you. I knew I wasn't looking for a warranty exchange cuz I cracked the screen too... So I knew I was gonna have to file a claim, and it does cover whatever you do to it, so it does make sense that messing with the system like that wouldn't matter. Thanks again. I don't even run custom roms, the s4 rooted is fine too me.
Sent from my Samsung Galaxy S4 using xda premium

Jump upgrade rooted?

So anyone know the specifics of the jump program as to turning in your old device? Will t mobile even check when you return your old device for a new one
Sent from my SGH-M919 using xda app-developers app

Yes they will. I would flash it back to stock and make it look like you weren't routed before sending it.
Sent from my SGH-M919 using XDA Premium 4 mobile app

XxKINGxX2580 said:
Yes they will. I would flash it back to stock and make it look like you weren't routed before sending it.
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I also suggest you flash back to stock reset the counter and then jump. Follow ALL instructions for flashing back to stock. I can't tell you what to do but I highly recommend you go back to stock BEFORE you try to jump. Best wishes.

It take about 5 minutes to go totally back to stock. Why take a chance.
☞Sent from here☜

I would definitely flash it back to stock rom. I had to sent in my first S4 I ordered due to an issue and the online rep asked if I rooted the phone. So flash to stock just to be safe

Just was wondering. Somewhere I read the new International firmware trips your flash counter and traingle away doesnt reset it. And I've flashed just about everything out there lol. Not too worried about it as I think with jump you bring in your phone to the store and get the new phone At the same time
Sent from my SGH-M919 using xda app-developers app

Wait...?!
I was told that every 6months u can jump... u put the deposit on your phone and made payments and if jump you put the 200$ deposit on the new phone and they pay off the other phone. And you get to keep it...
Thats what customer service told me.... But we all know just how reliable they really are.
Sent from my SGH-M919 using XDA Premium 4 mobile app

spodie said:
Wait...?!
I was told that every 6months u can jump... u put the deposit on your phone and made payments and if jump you put the 200$ deposit on the new phone and they pay off the other phone. And you get to keep it...
Thats what customer service told me.... But we all know just how reliable they really are.
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You do not get to keep it, the rest is right though.
Sent from my SGH-M919 using Tapatalk 4

spodie said:
Wait...?!
I was told that every 6months u can jump... u put the deposit on your phone and made payments and if jump you put the 200$ deposit on the new phone and they pay off the other phone. And you get to keep it...
Thats what customer service told me.... But we all know just how reliable they really are.
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
No after a one time wait of 6 months you can jump on that month and the month after that then you wait till the next year on the month you jumped then you can jump 2 times that year.
Sent from my SPH-L720 using XDA Premium 4 mobile app

I did the "Jump" for both Wifey's phone and Mine.....
We didn't have to turn in the old devices. One would have gotten $250 "trade in" and the other $20.
We just kept the old phones for standby or whatever.
Besides, what if you don't like the one you got? If you turned them in, there is no returning o the one you had!
Just my 2¢

bobolinko said:
I did the "Jump" for both Wifey's phone and Mine.....
We didn't have to turn in the old devices. One would have gotten $250 "trade in" and the other $20.
We just kept the old phones for standby or whatever.
Besides, what if you don't like the one you got? If you turned them in, there is no returning o the one you had!
Just my 2¢
Click to expand...
Click to collapse
The jump isn't even 6 months old yet. ..
Sent from my SGH-M919 using xda app-developers app