I'd just like to know if anyone else is having this problem. I have a Touch Cover and a Type Cover. When I use the Touch Cover I get great battery life. Using the Type Cover I find battery life is very limited - just a few hours.
If I move the Surface RT it wakes up even though the cover is folded over the screen. If I stand it on end with the charge port up, the screen never goes dark (I can see light coming from the USB port).
Thanks,
Sounds like you have a defect - possibly a partial short (high-resistance, so it drains "slowly") - in either your tablet or your type cover. I don't see the symptoms you mention. Is there a Microsoft store near your location that you could take the table to? They could do some tests and replace it for you if needed.
Some things, like the screen staying on even though the cover is closed, should never happen (it takes about 10 or 15 seconds to go to sleep in that state, but it should do so).
I've had to replace a type cover and power supply due to defects. It is very possibly a bad unit. My cover got a short in the middle ribbon connector below the windows logo. Did weird things when folded backwards.
GoodDayToDie said:
Sounds like you have a defect - possibly a partial short (high-resistance, so it drains "slowly") - in either your tablet or your type cover. I don't see the symptoms you mention. Is there a Microsoft store near your location that you could take the table to? They could do some tests and replace it for you if needed.
Some things, like the screen staying on even though the cover is closed, should never happen (it takes about 10 or 15 seconds to go to sleep in that state, but it should do so).
Click to expand...
Click to collapse
Thanks. I was afraid it was a hardware problem. Glad it is not universal.
Related
The subject heading pretty much says it all. I think about once a week I'm coming to my phone, pressing the power button to wake up the screen, and I'm finding that the phone was totally off.
Just the other day it happened twice. Never happened before, and it may be a one off.
But am I just accidentally taping power off (which I'm pretty sure I am) or am I going towards making sure my backups are current and getting a replacement (no doubt referbished) Desire?
Perhaps it's a 3rd party application causing the issue?
I'd suggest you do a hard reset and see if the problem comes back.
It's pretty difficult to accidentally power off your device. You still have to go through 2 screen taps to power off after you long-press the stand-by key.
Get it exchanged if you've ruled out any 3rd party applications.
This happened to me for the first time yesterday. Left my phone in the glove box of my car, came back and it was turned off. It would turn back on either, I tried for ages in a mild panic!
When I got home I removed the battery for a bit and then it suddenly worked.
All been OK since.
ohyeahar said:
Perhaps it's a 3rd party application causing the issue?
I'd suggest you do a hard reset and see if the problem comes back.
It's pretty difficult to accidentally power off your device. You still have to go through 2 screen taps to power off after you long-press the stand-by key.
Get it exchanged if you've ruled out any 3rd party applications.
Click to expand...
Click to collapse
I was thinking about 3rd party applications, but haven't started investigating. Probably because of the frequency it occurs and the amount of apps I have. Though I think I only have pretty popular apps.
I did a post a while ago that I had dropped the phone in a very minor way that would not have broken a Jacobs Cream Cracker (if you don't live in UK, they are very fragile, brittle, biscuit type things). But on each of the two times, one of them being a very cushioned landing, when I picked up the phone, it was off. I was thinking that this must have been what happened. But I'm now thinking it was either a separate issue or coincidence because I don't drop the phone and it still is sometimes off. And I think this occured before even the minor falls.
Hmmmm.....
I just did a test and dropped it from exactly 3cm flat onto my desk and it was instant off. I should add that I have a silicone/gel tight case on my Desire.
Like I said before I don't think this is the main problem, I think this is a secondary issue. And as I've said before, I think the phone going off from this sort of a drop/shock is too sensitive and delicate. Maybe sometime is not quite as tight as it could be in other people's phones.
Perhaps the body of your device is a bit warped such that the battery is a bit loose. That would explain why your device would power off from shock. The battery contacts may have shifted.
Try this. Take off your battery cover. The battery contacts should be on the left (the side without the volume rocker). Try to leverage the right side (the side with the volume rocker) of the battery so that the battery remains in contact with the device. I would try to slip thin strips of paper on the right so that it pushes the battery to the left.
Then try your 3cm drop test again. See if it improves.
If it improves, you can choose to continue using this method (despite how ghetto it is). Or you can see if you can get it replaced under warranty. Don't mention that you dropped the device, of course!
Other issues (like the glovebox fellow) could be related to heat, too. If it's too warm, I wouldn't be surprised if it turns off and doesn't turn back on until it's cooled down.
The phone has never yet failed to turn on the instance I've pressed the power button.
Looking into said ghetto method....
Nope. Contacts on the phone are all sprunt and sticking out nicely to meet the contacts on the battery, which will then compress the sprung contacs. So I doubt pushing any of the contact out further will help.
Is there any sound meant to come from the phone when you shake it? I don't mean furiously shake it, but just a milding shaking by your ear.
I have always heard a small movement but had assumed it was the vibrating mechanism.
Cleargrey said:
Is there any sound meant to come from the phone when you shake it? I don't mean furiously shake it, but just a milding shaking by your ear.
I have always heard a small movement but had assumed it was the vibrating mechanism.
Click to expand...
Click to collapse
Its the camera lens (internal focus part). Its like this on all HTC devices due to the lens they use.
Hi all,
I put my desire onto charge and as I picked it up and touched the outer casing I could feel this electric charge vibration on my skin, you can clearly feel it as you run your finger along the side of the metal part of the case.
What I want to know is.. Is this normal for this kind of phone or I have a dodgy one where something is touching something it's not supposed to be?
I had a laptop once that did the same, It had a metal lid.. A portege 3110 years ago and I assumed it was faulty.
I have the same thing, more so on the left side. Thought maybe everyone had it, be weird if they dont
It's perfectly normal. I would have thought that having a laptop that does the same would have confirmed that.
Fatriff said:
Hi all,
I put my desire onto charge and as I picked it up and touched the outer casing I could feel this electric charge vibration on my skin, you can clearly feel it as you run your finger along the side of the metal part of the case.
What I want to know is.. Is this normal for this kind of phone or I have a dodgy one where something is touching something it's not supposed to be?
I had a laptop once that did the same, It had a metal lid.. A portege 3110 years ago and I assumed it was faulty.
Click to expand...
Click to collapse
Yeh I have the same, it's perfectly fine
Even my iPod Classic does the same, had it for 3 years and it's still going strong.
But yeh I wouldn't worry about it, tbh I get turned on from the electric charge from my BEAST
I am super sensitive to things like this, It actualy makes it difficult for me to use the device while plugged into the charger. I stuck my multi meter on it to check and I get a high reading from the outer part of the case that surrounds the screen, even with the phone off charge and just sitting on the table I can get a decent reading.. Is there a design fault with this phone that's causing it to leak charge into the case?
I've checked my old N95, O2 Zest & Moto Droid for the same issue, I thought the droid would be the same since it has metal casing too but it's not.
Are you 100% sure this is normal? And what are the side effects of being continualy pumped with current while using your phone plugged in?
no, you should not be getting charge in the case....it does sound to me like you have a problem.
Mine has no such feeling when charging.
I can't imagine there's any dodgy side effects, it's only 5v at 1A. that's less than sticking a 9v battery on your tongue, but it's still not right i don;t think.
If you do send it back to HTC, get someone to take a picture of you and the multi-meter clearly showing the charge on the case. it's just an extra bit of evidence in your favour.
I don't have any such problems.
riz157 said:
I don't have any such problems.
Click to expand...
Click to collapse
For those of you that can not feel this, try the following.
When the device is being charged, very lightly run your finger along the "metel" edge part of the screen.
Its the same effect that i have when in bed with an electric blanket on and i lightly touch the brick wall!
On another note, there is no "tingle" when charging from from a pc.
Same problem here.
When i charge it on my Acer laptop with Windows or Linux, everything is ok. Today i connected it to my EEEPC with Linux on it, and after the battery was approx. 90% charged again, it started to "wobble" when you touched it. Maybe it was there before, dunno ...
I can feel it on the screen and on the bezel. If i hold the phone with 2 hands, i can't feel it. And yes, i'm very sensitive to electrical currents
I don't think it's "fine" ...
I have the same problem, just assumed it was a faulty charger as my sisters charger, and my car charger don't replicate it.
GF
Hey guys, I have the problem indicated in the video below, where basically a sudden shock to the back of the phone near the camera can cause it to power down completely (happens wehn resting the phone on a table, in pocket etc).
I've found reports of other people having this problem but no solution. My question is does anyone with the Samsung extended battery (GSM/HSPA+ version btw) with battery door experience this problem as well? I'm wondering if the extra space (I'm assuming) will sort of buffer the area and alleviate the problem?
http://www.youtube.com/watch?v=VdTVYnCEb7Y
checkmeout said:
Hey guys, I have the problem indicated in the video below, where basically a sudden shock to the back of the phone near the camera can cause it to power down completely (happens wehn resting the phone on a table, in pocket etc).
I've found reports of other people having this problem but no solution. My question is does anyone with the Samsung extended battery (GSM/HSPA+ version btw) with battery door experience this problem as well? I'm wondering if the extra space (I'm assuming) will sort of buffer the area and alleviate the problem?
http://www.youtube.com/watch?v=VdTVYnCEb7Y
Click to expand...
Click to collapse
I've use both standard and official extended batteries. Never had this issue occur, then again, I usually don't go tapping the back of my phone often either. In fact, I'm usually quite gentle with multi-hundred dollar devices. Still, definitely looks like the battery / battery pins are loose. If it were my phone, I'd try being extra careful with it and seeing if a small piece of paper/cardboard/etc can be used to stabilize the battery connection. If not, and you have warranty/insurance I'd talk to warranty/insurance about repair/replacement. If you're extra handy you might try seeing if you can make the connection more stable yourself.
JaiaV said:
I've use both standard and official extended batteries. Never had this issue occur, then again, I usually don't go tapping the back of my phone often either. In fact, I'm usually quite gentle with multi-hundred dollar devices. Still, definitely looks like the battery / battery pins are loose.
Click to expand...
Click to collapse
Yeah I thought it was loose too. I tried chucking both the battery and the little plastic rectangle part with the contacts with a piece of paper and it still turned off in my pocket though :-(
checkmeout said:
Yeah I thought it was loose too. I tried chucking both the battery and the little plastic rectangle part with the contacts with a piece of paper and it still turned off in my pocket though :-(
Click to expand...
Click to collapse
Just to add a bit, I tried reproducing this issue (still gently), and was unable to do so with either my standard or extended battery.
Anyone encounter this problem when u r not touching your tab, and the battery drops drastically without any app running in the background? See picture for details.... see how it drops drastically in within 10-15mins at 0922hrs....
slackerz_86 said:
Anyone encounter this problem when u r not touching your tab, and the battery drops drastically without any app running in the background? See picture for details.... see how it drops drastically in within 10-15mins at 0922hrs....
Click to expand...
Click to collapse
Happened to my 8.4 Tab S once. Haven't figured out yet what caused it. It was basically after an OTA. I rebooted the tab and haven't seen it since.
Ngambek2003 said:
Happened to my 8.4 Tab S once. Haven't figured out yet what caused it. It was basically after an OTA. I rebooted the tab and haven't seen it since.
Click to expand...
Click to collapse
I rebooted alot of times m itz the same... i guess i have to reflash it again.
I had this problem when i first got my Tab S. After turning off the Automatic security policy updates i had much better battery life. Its under Settings > Device > Security >Security Policy > Automatic Updates.
Ok guys.... read this....
100% -70% in 40mins. (Listening to Music and surfing web)
70% - 50% in 20mins. (For no reason)
50% - 5% in 25mins. (Played game and installing apps)
Off it, plugged charger to it. Was surprised that it shows 48% instead. Let it charge for 2 hours. Was 87%.
On it up. Accidentally pressed the Launcher option instead of Touchwiz Home. Restarted it.
Battery shows 68%, and drop to 47% in just 3mins...
This is what I'm encountering most of the time... any ideas as to why it is like this?
slackerz_86 said:
Ok guys.... read this....
100% -70% in 40mins. (Listening to Music and surfing web)
70% - 50% in 20mins. (For no reason)
50% - 5% in 25mins. (Played game and installing apps)
Off it, plugged charger to it. Was surprised that it shows 48% instead. Let it charge for 2 hours. Was 87%.
On it up. Accidentally pressed the Launcher option instead of Touchwiz Home. Restarted it.
Battery shows 68%, and drop to 47% in just 3mins...
This is what I'm encountering most of the time... any ideas as to why it is like this?
Click to expand...
Click to collapse
Got this same problem before wherein my battery acts nuts. it would suddenly jump off from a certain percentage just like yours, sometimes, it Would show 1% and will shut itself off. Then when you turn it on, it will have at least 30-40% left. Quite annoying. Tried all battery wipe tips here. To no avail, until someone advised that he pried the back cover off only to find out a loose battery terminal . I did the same (carefully) removed the connector and reinserted it firmly. Discharged the whole battery using the tablet to around 5%. Turned it off and charge it to 100 without touching. Now it last for 2 full days (2days 10hrs) under normal usage and i'm using it as my primary phone. Listening to mp3s via bluetooth willshave off 5% in 2 hrs (with at least 20 sms sent). Playing movies in full brightness will shave off 10% (standard 2hr movie)
Before: notice the sharp, perpendicular drop - and the pulsating voltage on the last part of the graph
After: more than 5 hours, no percentage drop
Normal use, yeah, i dont use it with screen on most of the time, i simply listen to music via BT. and always on wifi
Else. If it's under waranty. Try to bring it to your service center and have your battery connector reseated for you
ThE_SoUrCe said:
Got this same problem before wherein my battery acts nuts. it would suddenly jump off from a certain percentage just like yours, sometimes, it Would show 1% and will shut itself off. Then when you turn it on, it will have at least 30-40% left. Quite annoying. Tried all battery wipe tips here. To no avail, until someone advised that he pried the back cover off only to find out a loose battery terminal . I did the same (carefully) removed the connector and reinserted it firmly. Discharged the whole battery using the tablet to around 5%. Turned it off and charge it to 100 without touching. Now it last for 2 full days (2days 10hrs) under normal usage and i'm using it as my primary phone. Listening to mp3s via bluetooth willshave off 5% in 2 hrs (with at least 20 sms sent). Playing movies in full brightness will shave off 10% (standard 2hr movie)
Before: notice the sharp, perpendicular drop - and the pulsating voltage on the last part of the graph
After: more than 5 hours, no percentage drop
Normal use, yeah, i dont use it with screen on most of the time, i simply listen to music via BT. and always on wifi
Else. If it's under waranty. Try to bring it to your service center and have your battery connector reseated for you
Click to expand...
Click to collapse
Damn i hate to send to samsung, and they will take days to rectify it here in Singapore.... any tips on DIY??
slackerz_86 said:
Damn i hate to send to samsung, and they will take days to rectify it here in Singapore.... any tips on DIY??
Click to expand...
Click to collapse
I DIY'd mine so it's possible. You need a prying tool (the one that looks like a guitar pick) simply start from the buttom (where the UsB port is) and make your way around the tablet. please be advised that some of the clamps run towards the center of the tablet so you may need to stick in your prying tool deeper. Just be careful and take your time, and try not to break any of those locks/clamps.
ThE_SoUrCe said:
I DIY'd mine so it's possible. You need a prying tool (the one that looks like a guitar pick) simply start from the buttom (where the UsB port is) and make your way around the tablet. please be advised that some of the clamps run towards the center of the tablet so you may need to stick in your prying tool deeper. Just be careful and take your time, and try not to break any of those locks/clamps.
Click to expand...
Click to collapse
But will it affect the usb port in any way? and will the cover stick back as before...?? Will there be any warranty stickers inside that will be affected prior to this DIY??
slackerz_86 said:
But will it affect the usb port in any way? and will the cover stick back as before...?? Will there be any warranty stickers inside that will be affected prior to this DIY??
Click to expand...
Click to collapse
No warranty sticker found on mine. Prepare a double adhesive tape since some of the back cover part (near the IR blaster) is held by a non-fixed adhesive. Just be sure to angle your pryer towards the back cover and be careful not to wreck any of those clamps
ThE_SoUrCe said:
No warranty sticker found on mine. Prepare a double adhesive tape since some of the back cover part (near the IR blaster) is held by a non-fixed adhesive. Just be sure to angle your pryer towards the back cover and be careful not to wreck any of those clamps
Click to expand...
Click to collapse
Heh... i ald broke one clamps. Lol!!! Anyway i realised something. The battery connector (in the pic i posted here now), the metal connector which is out of the box, is connected to the mobo. But i had to press it down. If i don't the tab doesn't starts at all. Is there supposed to be anyting there to hold it tight between the back cover and the part there?
This is the connector from battery. Sorry my drawing is not perfect
slackerz_86 said:
This is the connector from battery. Sorry my drawing is not perfect
Click to expand...
Click to collapse
Yes. You could carefully lift that up. And reinstall it - it would reset your clock though.
ThE_SoUrCe said:
Yes. You could carefully lift that up. And reinstall it - it would reset your clock though.
Click to expand...
Click to collapse
But the thing is, even if i lift it up, it doesnt connects the pin to the board....
slackerz_86 said:
But the thing is, even if i lift it up, it doesnt connects the pin to the board....
Click to expand...
Click to collapse
check out for blockage or any thing that hinders the wires to sit properly with the board. when i lifted mind before, there's a small chunk of plastic material the broke off the connector and went straight to the board where the connector is suppose to sit, i removed it then i sprayed contact cleaners on the wire-terminals before re-seating it on the board would you be able to take a photo of your board/contacts?
ThE_SoUrCe said:
check out for blockage or any thing that hinders the wires to sit properly with the board. when i lifted mind before, there's a small chunk of plastic material the broke off the connector and went straight to the board where the connector is suppose to sit, i removed it then i sprayed contact cleaners on the wire-terminals before re-seating it on the board would you be able to take a photo of your board/contacts?
Click to expand...
Click to collapse
i am on my way home. will be back in 2 hours time. what i can tell u is that i had to put something on top of the box connector so that when i put back my back cover, it makes contact to the board. if i dun, my tab will never turn on....
1st pic: As u can see, i accidentally broke one side of the holder.... lol!!!!
2nd pic: Even thou it looks like itz touching, actually itz not. No matter how i try to it just wouldnt touch.
3rd pic: i have to fold a small piece of paper to make it as a tightener between the cover and the connector to make it connect to the board. The one that does not connect properly is the left side.
If problem still persist i guess i really got a defective battery. Will get a replacement when spare parts are available on market. I don't wanna spend fortunes on samsung repair center.
slackerz_86 said:
1st pic: As u can see, i accidentally broke one side of the holder.... lol!!!!
2nd pic: Even thou it looks like itz touching, actually itz not. No matter how i try to it just wouldnt touch.
3rd pic: i have to fold a small piece of paper to make it as a tightener between the cover and the connector to make it connect to the board. The one that does not connect properly is the left side.
If problem still persist i guess i really got a defective battery. Will get a replacement when spare parts are available on market. I don't wanna spend fortunes on samsung repair center.
Click to expand...
Click to collapse
oh my, you pry the board off, that needs to be re soldered.
disconnected terminal
This is the whole thing when i opened up my cover. That iz y i say the whole thing is out.... it is already like that.
same problem ?
I think I have the same problem.. I'm just scared if it is because I rooted my device...
I have bought a otg cable to connect my ps3 controller to my tab s . That's drained my battery in a record time but I wasnt thinking it was problem.
I played with my ps3 controller and tablet until it shutdown iteselft. I plugged my tab on the wall right after and it shown 45% ... I restarted and sames battery life was showing. The app I used is sixaxis enabler.
I let it charge up to 90 % and watched movie. The battery drained quickly too..
Will do somes tests to be sure if it is normal or not...
Ah before to forgot I watched movies before and the battery seems to have decreased quicker.
Hi guys, my OnePlus 3's battery indicator is stuck on 50%. I think I must have broken the temperature sensor on it when I replaced the screen. The reason I think that is because in TWRP, the CPU temperature reads something like 1648375974799 degrees. I think because the phone thinks my its temperature is too high, so it won't charge my battery. When I unplugged my phone, it will run for a minute and it would run out of battery.
The funny thing is, I've just replaced the battery. When I switched it on, it read 90% and a few seconds later, it went back to 50% again. I just wiped my whole phone and it still reads 50% in TWRP.
I've tried looking at the parts list to see where the temperature sensor is but I couldn't find it. Is it on the mainboard or the sub board on the bottom of the phone?
Cheers!
I've had similar issues with the Nexus 5 not charging, which was caused by a fake battery (temperature sensor was always reading -30).
Given you've just replaced the battery, it might be the same case. I would first try restoring the original battery, just to rule the new battery out.
morphvale said:
I've had similar issues with the Nexus 5 not charging, which was caused by a fake battery (temperature sensor was always reading -30).
Given you've just replaced the battery, it might be the same case. I would first try restoring the original battery, just to rule the new battery out.
Click to expand...
Click to collapse
Hey there, thanks for the reply.
My original battery had this problem, so I thought I would be able to fix it by replacing the battery which was not the case. So I'm pretty convinced that I messed up the temperature sensor. Was looking for a way to disable or spoof the temperature sensor, or replacing the component instead of the main logic board which could be quite costly.
I'm having the same problem, I was told it is from damaging a super small capacitor that's really easy to knock off. Located right beside the battery connection plug on the main board. only problem is I can't find what the cap size is, to try and replace it. I located the damaged cap no problem and mine is diffently damaged, cracked right in the middle, leading me to believe the info about it being the problem was correct, but the article never gave the replacement info. Anyone possibly know the info for the cap located right beside the battery plug under the screen connection, bottom right corner on the one plus 3 main board?
There are 3 possible solutions for this issue.
1: replace battery.
2: change the ROM for one that changes the Kernel for a version without this temperature protection.
3: fix or replace the main board.
To fix the main board you need to check 2 things on it.
On the left side of the battery connector (under a double sided glue tape foam), there are some SMD. The lowest two are related with this problem. I fix my board resoldering the one on the right (nearest to the connector). Be aware that the SMD is small and when are desoldered, it gets sticked on the double sided glue tape foam. I took a picture of it, but i don't know how to insert here.