[Q] Optimus Headset issue - LG Optimus G Pro

I could use some help!
Here's the issue. The headphone icon is on all the time on my phone. Which in turns causes me not to be able to hear phone calls. For a short term fix I used an app to disable the headset, but the icon is still there.
It thinks there is headphones plugged in all the time, when there isnt. The phone is two weeks old. Hasn't been dropped or abused. I called AT&T and they are seeing if I can get an in store replacement. But I may have to be given a refurb already after two weeks
Anyways. The phone thinks there is headphones plugged in all the time. i tried pulling the battery, power cycling, using different headphone and plugging them in, pulling them out thinking something got stuck. But nothing.... It still thinks there is headphones plugged in. Now when I plug in head phones some google voice thing pops up asking me to speak into the phone, when I hit the back button my music will start playing thru the head phones....
Anyone else have this issue? I have looked down instead the headphone port and there is nothing in there that would be causing a blockage from the hardware detector that I could see (not to say there isn't something causing this)
Please help! AT&T is going to be calling me back and letting me know about a replacement sometime, but if someone knows what's going on I'd rather just fix it then start over with a new phone...

My guess would be that there is still some sort of short. I think you were right to suspect something stuck down in the jack, but it sounds like something inside the casing may be shorting on the terminals. Since you said it opened up the voice command thing, I would suspect that the 4th pole was triggered (or whichever the microphone button would be for a 4-pole headset). As far as I know, the microphone/media button is activated when the jack senses a short on a specific pole. But, it would have to think that you have inserted a 4-pole plug. I don't know for sure, but I assume it does this by checking opposite sides along the plug shaft to see how many distinct conductors are present. If it thought your typical 3-pole plug was a 4-pole, there would probably be another "conductor" present, i.e. the trouble-making short-circuit.
Unfortunately, it sounds to me that you have a hardware problem. If you were adventurous, you could open up the case and inspect for the short. It may be something simple lying across some solder joints or something. However, it is probably safer to simply get the warranty exchanged refurb. I have one myself since my original one had this obnoxious echo that the caller on the other end would complain about. The refurb unit works great!
It's a bummer, but I doubt you'll even know the replacement is a "refurb". Sorry I don't have better news or advice. Good luck!

I had a simile issue a while back...mine was resolved with a couple of swift taps on the table on the corner of my phone closest to the ear phone Jack.....
When the f*ck did we get ice cream??

Thank you.
I figured it was something to do with the little pegs inside. Luckily for me, since it was in the first 30 day period I was able to get a new in store replacement. normally for people its 14 days, but since I have a company account it's 30 days in store replacement. It was replaced with a brand new device.
The guy there was actually a little tech savvy and was saying the same thing. He tried a few things also, even looking inside and poking the pegs with a needle to see if one was lodged. Everything was OK though. Strange.
New device in hand! Works much better. It raises concern over a design defect though. I hate to go thru this again and get a refurb phone in a month because of the same issue.
Guess I will stop using it for a music player hooked to the stereo in my car and just use my old ipod touch for that.

Related

Problem: Speakerphone always on... always.

I had a strange problem on Sunday where my phone was constantly sending the * non-stop. I tried powercycling and yanking the battery, but it was relentless. The key was still 'clickable', so I decided to disassemble the device and clean the key sensor. (I had disassembled it a while back to replace the screen, so I wasn't intimidated by this procedure.) I used one of the guides on youtube to take it apart, I gently cleaned the sensor with a qtip and reassembled the phone. And it worked! No more stuck keys
Now though, I have a new problem. All conversation comes out of the speakerphone. I can turn the speakerphone on and then off, warm boot, cold boot, yank the battery, adjust the volume properties, I even reflashed the newest Ricky 6.1 rom. Still, I get all audio out of the speakerphone. As far as I can tell it also is coming from the ear speaker, but the speakerphone is loud enough that I could just as well be hearing it instead.
The question is, is this a short? I'd have a hard time seeing it to be a s/w issue after I reflashed. Does anyone have any ideas what I'm facing?
bump.
I realize I'm posting a probable hardware issue to a primarily software forum. I wasn't sure where else to go. If anyone can suggest a different forum that I could post the question at, that would be equally appreciated.
tia
i have same problem please help
take it to service - HW fault .. or if you wish to open device I can tell you what the test points are
I agree with JSP_M
You didn't have this problem before you opened your device. You have the problem now, since you have opened your device, so that obviously means that something went wrong when you opened it.
The audio output is one line. It diverts the signal to the earpiece or the speaker. These diversions are controlled by your registry, since you have reflashed your phone, the registry will have been cleared, so that is not the problem. Plus, you claimed you hear sound in the earpiece at the same time you hear sound in the speaker, so open up your device.
Trace out the lines from the speaker and the lines from the earpiece, if you feel froggy. Then, see if anywhere that shouldn't be touching is, or if something looks brown or discolored. This indicates a short circuit. I can safely tell you though, that something is touching somewhere that is not supposed to be. Listen to JSP_M, he sounds like he has some other points of interest for you test, once you get you phone opened up.
Hope this helps. Later.
jsp_m said:
take it to service - HW fault .. or if you wish to open device I can tell you what the test points are
Click to expand...
Click to collapse
Try to call the customer service line from Tmobile and tell them your phone is defective and they should send you a new one.
The loud speaker is harnessed in the back housing of the phone and the ear speaker is harnessed in the faceplate above the LCD. The pads that they connect to aren't even close to each other and are on opposite sides of the mobo. I have repaired a lot of Dash phones and I have yet to come accross this problem. Try cleaning the pads they connect to and make sure the contacts are making a good connection. Or, if you can live without speaker phone then just remove the speaker from the housing all together.
I'm having the same problem on my Wing (Herald). But I never took it apart. In addition Activesync will no longer work. It never connects but my computer makes the 'ding' and the PPC screen lights up when I connect it so it can't be a bad usb port. It seems like a software problem to me, since it recognizes being plugged in, just not the connection.
What are the registry keys that route the audio?
how can i edit register keys
and i get new ear speaker still same problem
thank you
Send it to customer service
I once had that problem.... I sent it to customer service, and i got a new phone in 3 days. You have to pay for shipping though.
Heeeelppppp
guys i'm having the same problem with speakerphone... it's always on... i can't fix it, no even with the link that says to mess with the usb tab, or by conecting the mini usb cable... is there any type of software out there for me??? what can i do?? i bought my excalibur on ebay so i cant' return it... please someone help me!!!!!!!!!!!
bnut said:
I had a strange problem on Sunday where my phone was constantly sending the * non-stop. I tried powercycling and yanking the battery, but it was relentless. The key was still 'clickable', so I decided to disassemble the device and clean the key sensor. (I had disassembled it a while back to replace the screen, so I wasn't intimidated by this procedure.) I used one of the guides on youtube to take it apart, I gently cleaned the sensor with a qtip and reassembled the phone. And it worked! No more stuck keys
Now though, I have a new problem. All conversation comes out of the speakerphone. I can turn the speakerphone on and then off, warm boot, cold boot, yank the battery, adjust the volume properties, I even reflashed the newest Ricky 6.1 rom. Still, I get all audio out of the speakerphone. As far as I can tell it also is coming from the ear speaker, but the speakerphone is loud enough that I could just as well be hearing it instead.
The question is, is this a short? I'd have a hard time seeing it to be a s/w issue after I reflashed. Does anyone have any ideas what I'm facing?
Click to expand...
Click to collapse
This issue has already been resolved, I myself had the same problem.
http://www.htcwiki.com/thread/140917...n+all+the+time.
This thread helped me out... I just plugged in my mini USB cable and it works again... There are some other fixes there also, good luck!
http://www.htcwiki.com/thread/140917...n+all+the+time.
Check out that thread and let me know if it helps.

[Q] Crazy digitizer issues

Just activated a Epic 4G Touch last night. Been playing with it pretty much ever since but I'm having a strange problem with what appears to be the digitizer. If I put my finger on the lock screen and hold it there at times it will start jumping around in a crazy fashion. Is this behavior normal for the lockscreen?
It will also sometimes stop half-way through a homescreen pan in touchwiz and otherwise behave strangely and/or unresponsive sometimes selecting things that I have not pressed. The keys on the bottom are also sometimes unresponsive. Anyone else having a similar issue?
I did root it but did didn't mess with the kernel or anything else. I used this method:
http://forum.xda-developers.com/showthread.php?t=1282418
I haven't seen any posts relating to this so perhaps I have a defective phone. Anyone know if a Sprint store would swap it out or do I have to send it back to Amazon (where I purchased it)?
It appears to be due to the wall-wart
Well, I've tracked the problem down. This digitizer issue only happens when I have the phone plugged into the wall using the Samsung 120VAC to USB adapter (the cube that came with the phone). No problem when the USB cable is plugged into the PC or through a different adapter that I had laying around.
Now I'm curious, can someone else try this: Plug in your phone with the Samsung adapter then turn it on and hold your finger on the screen... see if the lockstreen starts jumping around on you.
Thanks.
A number of people around here have noticed the problem including me.
Yeah man it's a known issue with pretty much everyone's phone. A small annoyance if I decide I want to use my phone after I've plugged it in for the night.
Also towards the end of the charge cycle and when it's fully charged, the problem will subside. Only when it's pumping a lot of power into the phone.
Try using a different adapter it works for me.I have my old Samsung captivate adapter and that does not happen anymore
Sent from my SPH-D710 using XDA App
I used another adapter and it works fine. Looks like there is a defect in the Samsung ones then... I'm just hoping its not doing any damange to the phone as it's obviously sending a lot of electrical noise into it. None of the local Sprint stores (I tried 3) would swap the adapter for me since I brought it on Amazon. I called them and they gave me credit to buy a new one so I'm happy.
Thanks for the responses, glad to have cleared this up. Going back to root.
http://forum.xda-developers.com/showthread.php?t=1264219
Sent from that damn ET 4-GEE!!

[Q] [ion] repair

has anyone taken apart their ion to fix the mic problem? i've found like 2 threads where they took apart the phone but no real guide of how to do so. like one thread shows how to take off the back plate and the other thread shows what to look for to fix the mic problem. the pictures helped alot for me to take off the back plate but being told to just keep tearing down to get to the mic is a really vague description.
please help. im tired of always scrambling to find my headset to talk or using speaker phone that barely picks up my voice when yelling at the bottom mic.
marine417 said:
has anyone taken apart their ion to fix the mic problem? i've found like 2 threads where they took apart the phone but no real guide of how to do so. like one thread shows how to take off the back plate and the other thread shows what to look for to fix the mic problem. the pictures helped alot for me to take off the back plate but being told to just keep tearing down to get to the mic is a really vague description.
please help. im tired of always scrambling to find my headset to talk or using speaker phone that barely picks up my voice when yelling at the bottom mic.
Click to expand...
Click to collapse
Do you remember what did you do before the mic is broken?
You can reference one of my experience:
My mic was broken because of the AC!D Sound Mod not compatible with other mods. Try to reflash the original firmware or do a restore via cwm.
NoobTW said:
Do you remember what did you do before the mic is broken?
You can reference one of my experience:
My mic was broken because of the AC!D Sound Mod not compatible with other mods. Try to reflash the original firmware or do a restore via cwm.
Click to expand...
Click to collapse
i didn't notice it until i stopped using my headset. thinking back on it, i do remember my phone being hotter than usual because i've been playing music all the time since i got the smart wired headset. then my wife called me and she couldn't hear me, my wife's iphone 4 has the tendency of not picking up the other caller but fixed by recalling. she recalled twice and she barely could hear me but by this time i was literally yelling in the car at the phone using the speakerphone.
i got home and put on the headset and she could hear me perfectly. i thought that was weird and next day was had a demonstration in class which i recorded but when i played it back, the volume was so slow that i had to turn up the volume level to max just to barely hear it. so i ran into the service menu, *#*#7378423#*#*, and tested the microphones. the primary mic received and played back at like 10% volume while the secondary mic received and played back at 100% volume.
my phone is completely stock. i haven't come across a need to root unlike other android phones i've had.
There is a thread, somewhere buried in the forum merge, that showed someone fixing the gasket around the mic assembly. Apparently it can slip off and cover the sound hole. I'd search for this. I do remember it required breaking down the phone a little bit to get to the mic.
http://forum.xda-developers.com/showthread.php?p=32843854
Also please post questions in the question section
Sent from my LT28at using xda app-developers app
Contact Sony and send in for repair. Pretend you don't know anything and don't know what happen I screw up mine and sent it in for repair. Sony was very easy to deal with...(I bought mine on Craigslist not from Sony or AT&T)
*grumble*
Why do you want to take it apart when it's still under warranty? Just send it in to Sony. I know it can be an inconvenience but it's not worth the risk of ripping a ribbon cable and making your phone useless. You should only disassemble the phone if it's not under warranty...
Here is a video of the dis-assembly if you need it. Proceed at your own risk.
www.youtube.com/watch?v=YFR6vhUEZyc
johnbyebye said:
*grumble*
Why do you want to take it apart when it's still under warranty? Just send it in to Sony. I know it can be an inconvenience but it's not worth the risk of ripping a ribbon cable and making your phone useless. You should only disassemble the phone if it's not under warranty...
Here is a video of the dis-assembly if you need it. Proceed at your own risk.
www.youtube.com/watch?v=YFR6vhUEZyc
Click to expand...
Click to collapse
yeah its still under warranty but i don't have a back up phone. so if i send it in, i won't have a phone for a minimum of 3 weeks. i almost died the with my first ion when the battery took a dump and did the wait to drain then charge for 2 days and troubleshoot both online and in store for another 3 days. they said i would have to send it in for repairs but i was lucky because i was still within the in store return/exchange policy so they just gave me a new phone. this one lasted probably 2 months before this microphone issue came up and none of my local cell phone repair stores service the ion and they charge like $60 just to find out what is wrong with it without a guarantee they can fix the problem because they don't have the parts for a repair.
so its either, go to a local store and pay $60 for something they can't fix or pay shipping to send it in to sony for repair which could take up to a month without a phone or pay nothing and did it myself when all i have to do is probably remove that gasket covering the microphone hole and can be done within an hour. which one would you pick?
marine417 said:
yeah its still under warranty but i don't have a back up phone. so if i send it in, i won't have a phone for a minimum of 3 weeks. i almost died the with my first ion when the battery took a dump and did the wait to drain then charge for 2 days and troubleshoot both online and in store for another 3 days. they said i would have to send it in for repairs but i was lucky because i was still within the in store return/exchange policy so they just gave me a new phone. this one lasted probably 2 months before this microphone issue came up and none of my local cell phone repair stores service the ion and they charge like $60 just to find out what is wrong with it without a guarantee they can fix the problem because they don't have the parts for a repair.
so its either, go to a local store and pay $60 for something they can't fix or pay shipping to send it in to sony for repair which could take up to a month without a phone or pay nothing and did it myself when all i have to do is probably remove that gasket covering the microphone hole and can be done within an hour. which one would you pick?
Click to expand...
Click to collapse
As long as you understand the risk, then by all means, take it apart. I have a "dumb" phone that I use for situations like this so my answer would be sending it in to Sony.
johnbyebye said:
As long as you understand the risk, then by all means, take it apart. I have a "dumb" phone that I use for situations like this so my answer would be sending it in to Sony.
Click to expand...
Click to collapse
yup did it. if i was in your position i would send it in as well but that is not my case. this "procedure" didn't involve any unplugging of connectors or moving ribbons, just needed to remove the back plate and i guess the inner support bracket? that is on top of the mainboard and the battery. taking off that bracket exposes the mic array and the mic hole/port is actually on the bottom of that bracket.
took apart the phone once and found that gasket cover like 3/4 of the hole to the mic array (looks like a stack of metal plates at the bottom). removed it fully and put everything back and it worked but it gave off a little echo then remembered that the mic array had like adhesive marks on it the size of the gasket. so i took it apart again and used some of my double sided adhesive that i use for digitizer repair/replace and a precision knife to cut it to form the gasket and put it back into place and now it sounds perfect.
i guess that gasket is used to keep the mic array from moving too much and causing interference. anyways, fixed it in like 45 mins.
thank you for all your help.
marine417 said:
yup did it. if i was in your position i would send it in as well but that is not my case. this "procedure" didn't involve any unplugging of connectors or moving ribbons, just needed to remove the back plate and i guess the inner support bracket? that is on top of the mainboard and the battery. taking off that bracket exposes the mic array and the mic hole/port is actually on the bottom of that bracket.
took apart the phone once and found that gasket cover like 3/4 of the hole to the mic array (looks like a stack of metal plates at the bottom). removed it fully and put everything back and it worked but it gave off a little echo then remembered that the mic array had like adhesive marks on it the size of the gasket. so i took it apart again and used some of my double sided adhesive that i use for digitizer repair/replace and a precision knife to cut it to form the gasket and put it back into place and now it sounds perfect.
i guess that gasket is used to keep the mic array from moving too much and causing interference. anyways, fixed it in like 45 mins.
thank you for all your help.
Click to expand...
Click to collapse
Good job. Glad you fixed it.

power/charging issue

ive been having a problem with this phone for a while. it has a problem with turning on and statying on. i will set it on charge while its powered off for atleast two hours, but as soon as i turn it on it will last for about 5 mins and turn off.
i first replaced the battery and it has the same problem. so i replaced the charging port and it was working fine for a few weeks and now its back to the same issue. i cant even get it to charge now
so just trying to figure out what kind of other components it could be
Disclaimer: You're at a more advanced level than I am. I've never done phone repair, and I don't know enough about phone hardware to say if there are other components that could be responsible. I'm a software guy.
That being said, I'll chime in with what I do know, on the off chance that it's actually helpful.
When computers get too hot, they do an automatic thermal shutdown to try to prevent permanent damage. I assume smartphones do this as well. You're on XDA, so there's a good chance you like to tinker. Did you overclock the phone? Overclocking generates more heat, which could potentially lead to a thermal shutdown or permanent damage. Or you might be using or storing the phone in a hot environment.
Have you tried using a different charging cable? Maybe the cable or its connector went bad. You could also test the cable with a different device. Maybe the wall outlet, etc went bad. Did you check the connectors that the battery attaches to, to make sure they're clean?
When you opened the phone to replace the charging port, maybe you didn't put it together quite right, so over time something came loose or got pinched. Desktops and laptops use various types of adhesives such as thermal paste, and computer technicians have to remember to reapply new adhesive when putting a machine back together. Maybe phones use some adhesive too, and maybe you forgot to reapply it?
Hopefully someone more knowledgeable about phone hardware will chime in, but the Incredible 2 section of these forums has been a ghost town lately. That's why I'm giving my two cents. If it were me, I'd just buy a new phone.
Slinkwyde said:
Disclaimer: You're at a more advanced level than I am. I've never done phone repair, and I don't know enough about phone hardware to say if there are other components that could be responsible. I'm a software guy.
That being said, I'll chime in with what I do know, on the off chance that it's actually helpful.
When computers get too hot, they do an automatic thermal shutdown to try to prevent permanent damage. I assume smartphones do this as well. You're on XDA, so there's a good chance you like to tinker. Did you overclock the phone? Overclocking generates more heat, which could potentially lead to a thermal shutdown or permanent damage. Or you might be using or storing the phone in a hot environment.
Have you tried using a different charging cable? Maybe the cable or its connector went bad. You could also test the cable with a different device. Maybe the wall outlet, etc went bad. Did you check the connectors that the battery attaches to, to make sure they're clean?
When you opened the phone to replace the charging port, maybe you didn't put it together quite right, so over time something came loose or got pinched. Desktops and laptops use various types of adhesives such as thermal paste, and computer technicians have to remember to reapply new adhesive when putting a machine back together. Maybe phones use some adhesive too, and maybe you forgot to reapply it?
Hopefully someone more knowledgeable about phone hardware will chime in, but the Incredible 2 section of these forums has been a ghost town lately. That's why I'm giving my two cents. If it were me, I'd just buy a new phone.
Click to expand...
Click to collapse
well i greatly appreciate your lengthly response. to be honest, it is my mothers phone, which is why i want to try and fix it. i gave her an iphone so she really doesnt need this phone but i would like to figure out what is wrong because i do like to tinker with things. i have tried different chords, wall outlets, usb ports on the pc etc. i will reopen the phone to see if everything is back together, because thats the only thing i can think of from what you mentioned.
thanks again. if anyone has had a similar problem, let me know
sounds like you're either having a battery issue or need to replace your charge port on your phone. its a really simple process all you do is order the port from like amazon or ebay and the old one on your phone just unplugs from your phone circuit board there actually is a tutorial forum in the development page for the droid incredible 2 that gives you instructions on how to do this. hope this was of some help to you and if so please click thanks.
jam0688 said:
sounds like you're either having a battery issue or need to replace your charge port on your phone. its a really simple process all you do is order the port from like amazon or ebay and the old one on your phone just unplugs from your phone circuit board there actually is a tutorial forum in the development page for the droid incredible 2 that gives you instructions on how to do this. hope this was of some help to you and if so please click thanks.
Click to expand...
Click to collapse
The OP already tried both of those things.
Oh ok yeah i just noticed where he put that. Hardware problem maybe. Im more into software myself than i am hardware.
MINE TOO! Omg
This... it's too much. Okay, a month ago the damned power button got too hard to press in, which should have been a warning that the hardware was getting faulty I suppose. But I downloaded an app that let me use the volume button to turn screen on/off. (I won't say which because I half-blame it, unfairly, for killing my phone
(Sorry, I'm still —mourning! the death of my phone I guess.)
The app was an ugly solution, I guess, but it worked. (I couldn't turn the screen off easily, so I set the screen-off to 10 seconds.) And I hadn't used screenshots in a while so that was no big deal; and my ROM could get me to Recovery easily enough, so screw the power button, right?
But then last night, my phone STOPPED CHARGING! I did a batt pull, tried new cords; turned off every useful app. I even went back to stock ROM, which (even though plugged in) left me with 20% batt. Might as well have bricked it, I guess.
Nothing worked. I was able to turn bluetooth back on so I could use my Air Droid acct to get my on-phone pictures, at least (everything else is safe on the SD), and then I charged it overnight in the wall and hoped for the best.
I was pretty thrilled to wake up to 100% charged! —For a few minutes. As soon as I unplugged it, it started discharging fast, and then not even the wall charger stopped it from discharging.
After brooding, for a few hours, I called Verizon tech. The tech (VERY nice, admittedly) said my Dinc2 was just dead. (Damn they're good: he was more sympathetic than a doctor delivering bad news!!) —But I feel so lost. He offered me a DNA or a Dinc 4G (and some motos and crap), but said my Dinc2 wouldn't be worth fixing. He said the power button alone was a PITA, but the dongle thing you plug the charger into was likely the problem, AND it might be the battery. Maybe he said other problems, but ultimately he suggested some pre-owneds he had for sale (I'm trying to keep my unlimited data plan), or try PhoneKarma.com. (He said he didn't recommend eBay, where they have Dinc 2s, but I'm not sure why.)
So ...do Dinc2s just have power issues after (?) 3 years? I guess that's a pretty good lifetime, but boy is it depressing. (I know — hooked on a damned phone. #Sucks.) I mean, it would be stupid to fix this one, or buy another one, right?
@Trebuchette, no matter what machine you use, rechargeable batteries do not last forever. Order a new battery from Amazon or eBay and you should be fine. They're pretty cheap and easy to replace. http://www.amazon.com/HTC-Incredible-6350-BTR6350B-Packaging/dp/B0064SI3QA
A case might make your power button easier to press. The OtterBox Defender is an excellent case that you can get for $15 used (very good condition), if a new battery successfully fixes your problem.
Hey: might be worth a shot! I did try another batt, but it was older too. And I didn't think of an otterbox at all, tbh. Thanks! Might be worth a try!
Hey: does it matter much if my USB cable is LG or whatever? I tried several different USBs too, but I'd been using this LG one (no idea how!) for probably about a year.
No, the brand of micro USB cable should not matter. It's a technical standard.
Don't buy a case until you've verified that a new battery actually fixes your problem. If a battery doesn't fix it, it's only a few bucks lost. In that case, I would then get a new phone.
i just came back to this thread after i basically put the project on hold for a while and wanted to see any new suggestions. so after leaving the phone alone for two months, i pluuged the phone in and i saw that orange ligh indicating it was charging. so far so good, im not using it as a primary phone which is good, but that would be my suggestion is to give the phone a rest for a while
EDIT: yeah scratch that, its doing the same **** now

I am stuck in headphone mode

Hi,
Usually I just check XDA forums, play with my phone around but I never post or start topics, so this is a first cause I am kinda clueless.
I have my HTC one M8 now for like a week, completely love the phone however since yesterday it got stuck in headphone mode.
The following things I tried: Hard reset, Back-up to previous date, Blowing compressed air, carefully cleaning with 95% alcohol while phone was turned off, Inserting regular phones like 7 times while screen was unlocked, currently using soundabout app to divert the problem... Nothing helped.
The only thing I didn't try is actually rooting the phone however I am not sure if ill have any warranty left then.
Any other ideas perhaps?
mast3rsign said:
Hi,
Usually I just check XDA forums, play with my phone around but I never post or start topics, so this is a first cause I am kinda clueless.
I have my HTC one M8 now for like a week, completely love the phone however since yesterday it got stuck in headphone mode.
The following things I tried: Hard reset, Back-up to previous date, Blowing compressed air, carefully cleaning with 95% alcohol while phone was turned off, Inserting regular phones like 7 times while screen was unlocked, currently using soundabout app to divert the problem... Nothing helped.
The only thing I didn't try is actually rooting the phone however I am not sure if ill have any warranty left then.
Any other ideas perhaps?
Click to expand...
Click to collapse
if its an hardware problem i'm not sure there's much u can do, accept trying to clean the headphones jack
if its a software bug maybe try:
-connecting your headphones then turn boomsound on\off then disconnect them.
- hard rest while the headphones are connected then disconnect them.
-before u try a root u can just try a factory rest and u will still have your warranty and if that doesn't work its definitely a hardware issue.
mast3rsign said:
Hi,
Usually I just check XDA forums, play with my phone around but I never post or start topics, so this is a first cause I am kinda clueless.
I have my HTC one M8 now for like a week, completely love the phone however since yesterday it got stuck in headphone mode.
The following things I tried: Hard reset, Back-up to previous date, Blowing compressed air, carefully cleaning with 95% alcohol while phone was turned off, Inserting regular phones like 7 times while screen was unlocked, currently using soundabout app to divert the problem... Nothing helped.
The only thing I didn't try is actually rooting the phone however I am not sure if ill have any warranty left then.
Any other ideas perhaps?
Click to expand...
Click to collapse
You're not alone, having the same problem and no solution. The most annoying part about it is that I have to use speaker mode to be able to hear/talk during a phone call. Went to the shop and they said they will order another aux jack for me.. not very happy
avivzamir said:
if its an hardware problem i'm not sure there's much u can do, accept trying to clean the headphones jack
if its a software bug maybe try:
-connecting your headphones then turn boomsound on\off then disconnect them.
- hard rest while the headphones are connected then disconnect them.
-before u try a root u can just try a factory rest and u will still have your warranty and if that doesn't work its definitely a hardware issue.
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Tried that, nothing worked, I am going to contact my carrier and will apply for warranty. This is pissing me off
You're not alone!
mast3rsign said:
Tried that, nothing worked, I am going to contact my carrier and will apply for warranty. This is pissing me off
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I too find myself stuck in Headphone mode. I don't use headphones and not sure what prompted it. I pulled it out of my pocket after work and found it like that. Restarts and Factory Resets don't do a thing.
When I borrowed a pair of headphones, upon plugging them in my phone starts to dial the last person I called all by itself.
Was hoping to hear how your situation worked out. Verizon said I'm covered by the manufacturing warranty and that HTC will ship me a phone to replace this one. I forgot to ask and am extremely worried I'm going to get a refurbished phone that's already had other issues.
Kinda disappointing on an otherwise awesome phone!
Sbettinger said:
I too find myself stuck in Headphone mode. I don't use headphones and not sure what prompted it. I pulled it out of my pocket after work and found it like that. Restarts and Factory Resets don't do a thing.
When I borrowed a pair of headphones, upon plugging them in my phone starts to dial the last person I called all by itself.
Was hoping to hear how your situation worked out. Verizon said I'm covered by the manufacturing warranty and that HTC will ship me a phone to replace this one. I forgot to ask and am extremely worried I'm going to get a refurbished phone that's already had other issues.
Kinda disappointing on an otherwise awesome phone!
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This is a quick fix for you guys and gals. Download the App SoundAbout. It gives you the option to control where the media,phone call etc sound comes threw. Choose speaker for Media and problem solved. Hope this helps you guys out. This website have helped me out alot and I am just trying to do my part to return the favor.
Has anyone figured this out without having to install an App to fix this issue?
same problem...
I'm having the same problem and also go through Verizon yes you will get a refurbished phone. I'm pissy cuz I just paid $700 and now I'm gonna get a used phone. That's Bull****. I'm sick of these companies just taking advantage of us. Also that soundabout app did not work for mine anyways.
FIX
MISSESAH3 said:
I'm having the same problem and also go through Verizon yes you will get a refurbished phone. I'm pissy cuz I just paid $700 and now I'm gonna get a used phone. That's Bull****. I'm sick of these companies just taking advantage of us. Also that soundabout app did not work for mine anyways.
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Had the same issue and resolved it by applying a small amount of rubbing alcohol on the tip of a Q tip and twisting it in the headphone jack. You will have to remove a little of the cotton to get it to fit. There is a small censor in the headphone jack the registers that the headphones are in. Dirt from your pocket and lent get inside the hole and confuses the phone into thinking that headphones are still plugged in. Do it a few times and then blow into the hole hard to force the dirt and lent out. Best is if you have a can of air for keyboards.
I did it like three times and blew the hole and haven't had a problem since. It isn't a software issue but a small hardware issue. This is the only fix for this problem. If you want you can take it into your carrier and they will do the same for you, well at lease try.
HTC sent me an M8 to replace my M7 that they weren't able to repair. It intermittently has this headset problem - the icon appears and sounds get routed to a non-existent headset. Factory reset doesn't seem to help. It's just back from repair and it seems the same. I asked for a replacement as the phone is pretty much new, but they said it needs to go in for repair again! Needless to say, I'm tiring of this as it's been 2 months since I've had a reliable phone!
The only workaround that seems to work is to carry a set of headphones in my pocket and to briefly insert them when it goes into headset mode. That usually clears it, but it can appear again within minutes. I'm hoping the repair centre can fix it this time.
How to fix HTC One M8 headset icon
Ok so straight off this isn't a hardware fix. I tried cotton buds, paper clips, compressed air etc etc etc.
What does work is this - Install this, or a similar App from Play Store (SoundAbout Pro).
The App allows you to manually configure what means the phone will use for sound such as calls, media etc. Mine took effect after a reboot.
The troublesome icon will remain but the sound, and ability to make/receive calls will return.
Hope his is of use to some of you.
Solution here
Hi folks, I just had this problem and I know the feels.
Now you don't have to worry, the solution is this:
Try using your radio built-in application over and over again. Doing this will make your mobile to search recursively for a headphone/headset signal. Since there is no headphone actually plugged in, your mobile will eventually detect that in fact, this is true and will exit that obnoxious headset mode.
Hope this can help you all guys.
Pd. I'm not sure if I used English wrong, if that happens to be the case: sry for bad English. Lol.
Thanks that helped me by turning on/off the boomsound with the headphones in. I was in the middle of a phone call when my switched automatically by itself to headphones. It took me awhile to figure out what had happened.
I had this problem and I never used headphones. I turned off the boom sound (settings). I inserted the headphones and then shut down my phone, pulled out the headphones and turned on the phone - and it works!

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