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So I was probably not the only one who got this text 'T-Mobile customers can now cancel they're contract with immediate effect due to changes in T-Mobiles T&C. For more information call Mobile Outlet' I researched a bit and you don't pay but you can cancel your contract, so what phone should I get now I have a £20 pm limit and will keep desire as my main phone ... BEST PHONE EVER !!!!
Sent from my HTC Desire using XDA App
sweet dude!
If I were you I wouldn't get a contract with a new phone attached I'd get the cheapest data-enabled sim only one you can, that way you should save even more money!!!
Or you could get another desire and sell one of them on ebay and make a killing....
Might do but I could do with another Android phone to mess around on I'm thinking milestone or maybe Hd2
Sent from my HTC Desire using XDA App
what? I didn't get that text
not so fast!
they have done a U-turn on this now and said that it is only new and upgrading customers that will be affected, so if you havent cancelled yet then it appears you are out of luck as your T&C's are not changing.
http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=DATA_CHANGES
the same thing happened to me on Orange and i got the touch HD, then managaed to leave the contract 2 months in, which was nice!
hopefully you managed to cancel, but LOOIE, it looks like you're too late
I know I called 1 hour late I do use about 500mb so I won't care ... let's all RAM the network so they change it again
Sent from my HTC Desire using XDA App
I think thats our best bet, otherwise when we come to upgrade they will put us on a crappy data package (or fair use as they like to call it)
Anybody else experiencing stock issues with the HTC One X on o2?
I went for my upgrade on Wednesday and was told I'd receive a dispatch email and my phone would be with me the next day. This was at around 3PM so I waited untill around 7PM and there was still no sign of dispatch so I went on to their live chat and asked about it, the girl apologized and told me that it would be sent out the next day instead.
So yesterday I waited around for a dispatch email which again never came. I rang o2 and they told me the phone was out of stock until the 23rd at the earliest but I explained the situation and the girl said because my phone was listed as 'priority' that I would receive it today (Friday), she also promised me the information was true.
So today (Friday) comes and still no dispatch email. I take myself back on live chat and explained the situation to yet another agent she told me the same thing, that there was no stock till the 23rd. I tell her that's not good enough because I was promised 2 earlier delivery dates. She took a look over the notes and my account an said she spoke to her manager and that her managed had arranged for one to be sent out today for 'priority' delivery and that i would 100% receive the phone within 24 hours.
I took it upon myself to ring back an hour later to see if this had been actioned and if the order was under way and just as I thought it hadn't. The girl I got on the phone was very helpful and hes given me my first months line rental for free (£36) and I have to wait till Monday till the phone can be shipped.
Has anybody else had similar problems with o2? Im fairly pissed off to be honest, every time I order on the phone with o2 something messes up!
Been using my backup phone which is a Samsung Tocco Lite since I sold my S2 to fund my early upgrade!
No such issues for me with o2.
I had the yellow spots problem with my first phone, rang them last Friday and a doorstep exchange was arranged which was delivered on Monday,unfortunately I was in work all day but it was automatically sent back out the following day with no issues.
I've been with o2 about eight years now and any minor issues I've had and complained about, I've always had a freebie off them in some way.
So in a nutshell for me I've always had very good customer service
Sent from my HTC One X using xda premium
Got mine from the o2 shop, no issues at all phone is fine.
Why don't you cancel that upgrade and go to the shop and get one, I did that and just got me a new contract
Sent from my HTC One X using Tapatalk 2
O2 replacement
Hi
I had the flexing problem with mine I want back to my O2 dealer and I was told that they ad delivery in that morning
So I waited, I exchanged it a d I had to. Heck 2 phones before I got one which was half decent, they told me If t still wasn't happy to go back next Thursday and try again or if not happy refund me,
I couldn't do my upgrade in store because it was an early upgrade
Looks like its gonna be sent out tomorrow... Here's hoping!
I am in a similar position. Waiting for the HTC One X to come into stock. Just got off the phone and they still aren't live on the system so was advised to call back at midday. Although they are having call issues this morning and the wait in the queue is around 20 mins!!!!
It doesn't even say out of stock on the website either from what I can tell?
Very deceiving
Still waiting for mine after odering5 days ago. Bloke on sales said they haven't got any in and he doesn't know when they will arrive.
eightace said:
Still waiting for mine after odering5 days ago. Bloke on sales said they haven't got any in and he doesn't know when they will arrive.
Click to expand...
Click to collapse
Same - my doorstep swap was going to be tomorrow morning, but they are out of stock in the end. Guy on the phone said he wasn't sure of a due date (likely because the expected date has now passed). He suggested I may be waiting until Friday for an update on stock, and so therefore I'm not expecting anything until next Monday or Tuesday.
Well mines has been sent. Got a text message from DPD today to say it would arrive tomorrow.
I can confirm o2 did get shipments in today
Whii is DPD? This thread is about O2!
Sent from my GT-I9100 using Tapatalk 2
Good to your nearset Tesco extra with a phone shop and see what deal they can do u... they have stock
Sent from my Desire HD using XDA
eightace said:
Whii is DPD? This thread is about O2!
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
DPD is the courier company o2 use to deliver their phones or one of them.
Sent from my HTC One X using xda premium
Just a heads up, I tried to get my black Inc2 warrantied for a hardware issue, and they are out of them. VZW tried to replace it with a Moto X2, but I talked them into sending me a red Inc2 instead. I have to buy a red battery cover on my own.
Sent from my ReZound
Hopefully I can switch this phone then for a better phone. I did that last time with my Incredible 1 and got this Incredible 2. Maybe they will switch it for an Incredible 4G once that comes out. They probably won't but maybe the rezound.
I might be able to track down a few dinc2 in my area, if needed.
jakob95 said:
Hopefully I can switch this phone then for a better phone. I did that last time with my Incredible 1 and got this Incredible 2. Maybe they will switch it for an Incredible 4G once that comes out. They probably won't but maybe the rezound.
Click to expand...
Click to collapse
If you're still with 1 year of your purchase date of your original Dinc then maybe, but I don't think your 1 year warranty starts over when you receive a replacement device.
I've actually have had to replace my inc2 twice recently, they still have them. I actually talked to one very cool tech and I told him about my issue and he tried very hard to send me an alternative 3g phone for free but I haven't replaced my inc2 enough to recieve a diff. phone but he told me they aren't offering them anymore but still have replacement phones. I actually just hot mine today, shipped on Tuesday. It was for extremely low data speeds I was recieving, around 50 kb/s, he did say on 3G were suppose to have an avg. Of 600 kB/s too...regardless I was told they have many. I wish they didn't though! I want to try a different phone...and i did have a choice as well, so right now I have a replacement BLACK Inc2...
Sent from my ADR6350 using XDA
This isn't really surprising given that the 4G LTE is right around the corner.
A62335 said:
If you're still with 1 year of your purchase date of your original Dinc then maybe, but I don't think your 1 year warranty starts over when you receive a replacement device.
Click to expand...
Click to collapse
I think they do because I got another replacement Inc 2 about a month ago, because my last one had issues with the headphone jack. And the reason I want to get a new phone really badly is that I have an issue with this one were some parts of the screen don't work like I touch it but nothing happens, and only way to fix it is to lock the phone and unlock it back and then it magically works, but then it breaks again and it gets so annoying. Especially on the keyboard, and my old Inc 2 had the same issue as well.
I just got a replacement a few days ago because the usb port was messed up and i couldn't get it to charge
Statesboro, GA Walmart has a **** ton of vivows.. I saw a pallet worth the other day.
Sent from my Incredible 2 using Tapatalk 2
They are not out of Inc2's I dont think...I got one a few weeks ago from CS as an exchange. We did run into the issue you speak of (only red and white available) but the CS representative told me I could buy a red Dinc 2 cover from HTC and he would reimburse me or I could wait a couple of days and call him back. Needless to say I waited the couple of days and they got them in.
tincbtrar said:
They are not out of Inc2's I dont think...I got one a few weeks ago from CS as an exchange. We did run into the issue you speak of (only red and white available) but the CS representative told me I could buy a red Dinc 2 cover from HTC and he would reimburse me or I could wait a couple of days and call him back. Needless to say I waited the couple of days and they got them in.
Click to expand...
Click to collapse
I was told I needed to buy one, which I did that night. But, my replacement showed up with a back on it, so now I've got an extra.
Now the the Incredible 4G LTE has been announced I'm sure that they're going to start phasing our phone out
NickAVV said:
Now the the Incredible 4G LTE has been announced I'm sure that they're going to start phasing our phone out
Click to expand...
Click to collapse
Pretty sure it has already been phased out. Its no longer available on line, and I didn't see it anywhere in the VZW store last time I was in there. 3rd party retailers like Best Buy still have it if I recall correctly.
I advise staying away from best buy. That's where I got mine at. Biggest pain in the butt ever
Sent from my Incredible 2 using XDA
reaper540 said:
I advise staying away from best buy. That's where I got mine at. Biggest pain in the butt ever
Sent from my Incredible 2 using XDA
Click to expand...
Click to collapse
I'm on the complete opposite end of that spectrum. Bought my original Inc from them almost two years ago, with the black tie protection plan. Best Buy has been nothing but great for me. I've probably gone through 6 phones that would not have been covered under the standard warranty, and they replace them every time, no questions asked. Only bought my last on-contract phone from Amazon because it was $.01
A62335 said:
I'm on the complete opposite end of that spectrum. Bought my original Inc from them almost two years ago, with the black tie protection plan. Best Buy has been nothing but great for me. I've probably gone through 6 phones that would not have been covered under the standard warranty, and they replace them every time, no questions asked. Only bought my last on-contract phone from Amazon because it was $.01
Click to expand...
Click to collapse
Yeh I just had issues and a little misunderstanding about the price of new vs. upgrade. Part of that was due to the incompetence of the sales rep. But I agree that the warranty is better than anywhere else. Thank god I've never had to use it
Sent from my Incredible 2 using XDA
i went through enough inc2's that i got an early upgrade. picked up a rezound for $50, sold the inc2 for 140.
if anyone has the option of moving to the rezound, do so. it's a brilliant phone. even does phone + data using only the 3g radio, if you'll believe that. thunderbolt does that too, i guess. a point of warning, though - lte phones that aren't made by google don't have aosp roms. the goddamn radio interface layer is closed and made for sense roms, so until we get a translation layer, it's all sense variants. still some damned good ICS roms, some of them with sense 4.
tspderek said:
i went through enough inc2's that i got an early upgrade. picked up a rezound for $50, sold the inc2 for 140.
if anyone has the option of moving to the rezound, do so. it's a brilliant phone. even does phone + data using only the 3g radio, if you'll believe that. thunderbolt does that too, i guess. a point of warning, though - lte phones that aren't made by google don't have aosp roms. the goddamn radio interface layer is closed and made for sense roms, so until we get a translation layer, it's all sense variants. still some damned good ICS roms, some of them with sense 4.
Click to expand...
Click to collapse
Yea I wish I would have waited to upgrade but I needed a phone. So I had to take my moms upgrade. Now that my lines upgrade is coming up I want to go with either the rezound or the new inc 4g when it comes. But my mom is hell bent on using the upgrade for herself on the razr.
Sent from my Incredible 2 using XDA
reaper540 said:
Yea I wish I would have waited to upgrade but I needed a phone. So I had to take my moms upgrade. Now that my lines upgrade is coming up I want to go with either the rezound or the new inc 4g when it comes. But my mom is hell bent on using the upgrade for herself on the razr.
Sent from my Incredible 2 using XDA
Click to expand...
Click to collapse
Buy a RAZR outright. Keep the upgrade yourself. The Inc4G is going to be a hell of a phone I think.
A62335 said:
Buy a RAZR outright. Keep the upgrade yourself. The Inc4G is going to be a hell of a phone I think.
Click to expand...
Click to collapse
Can't afford to buy it out right. If I could I would. It'd be a nice mother's day present
Sent from my Incredible 2 using XDA
So....
In September I bought a month old used HTC One from someone on CG. Phone has been rock solid. No real issues, but I always had people on the other end complaining they could not hear me well.
Recently people on the other end cannot hear me at all, just static and only through the handset, works via bt and speakerphone. Thinking it was the RIL issue, I got a new SIM and nothing, restored to stock and wiped using factory recovery as @santod040 suggested and nothing. So I did what I would always do, relock the device, put it back to S-ON.
Well at this point I don't care, the HTC One has been on the VZW network less than a year. Who cares where I bought it from it should be under warranty. Well I guess Verizon is not ATT and HTC is not Apple. I said nothing, simply phone is unusable, already did all the stuff like factory resets and the such. Put in a warranty claim and done. Have done it before on VZW. They text me this morning that the phone is not under warranty because its a customer supplied device. I call and *****., they do not take. Tell me take it up with HTC. HTC turns and says its a software issue and it is known. We are working on an update. If you want a replacement talk to your carrier.
Call Verizon back and nothing. At this point I am livid. Does anyone know if there is anything else I can do? Honestly, my contract is up in 11 days and i have been contemplating leaving vzw for a while... maybe this is just the nail in the coffin...
Any suggestions appreciated. As an fyi, i found a couple of threads on the ATT side of the one where ATT did honor the warranty. F$#%ing verizon.... Rocking my old GNex in the meantime.
rmd0311 said:
So....
In September I bought a month old used HTC One from someone on CG. Phone has been rock solid. No real issues, but I always had people on the other end complaining they could not hear me well.
Recently people on the other end cannot hear me at all, just static and only through the handset, works via bt and speakerphone. Thinking it was the RIL issue, I got a new SIM and nothing, restored to stock and wiped using factory recovery as @santod040 suggested and nothing. So I did what I would always do, relock the device, put it back to S-ON.
Well at this point I don't care, the HTC One has been on the VZW network less than a year. Who cares where I bought it from it should be under warranty. Well I guess Verizon is not ATT and HTC is not Apple. I said nothing, simply phone is unusable, already did all the stuff like factory resets and the such. Put in a warranty claim and done. Have done it before on VZW. They text me this morning that the phone is not under warranty because its a customer supplied device. I call and *****., they do not take. Tell me take it up with HTC. HTC turns and says its a software issue and it is known. We are working on an update. If you want a replacement talk to your carrier.
Call Verizon back and nothing. At this point I am livid. Does anyone know if there is anything else I can do? Honestly, my contract is up in 11 days and i have been contemplating leaving vzw for a while... maybe this is just the nail in the coffin...
Any suggestions appreciated. As an fyi, i found a couple of threads on the ATT side of the one where ATT did honor the warranty. F$#%ing verizon.... Rocking my old GNex in the meantime.
Click to expand...
Click to collapse
Have you tried to get a square trade warranty? Its something to look at when buying used phones. Verizon won't honor warranty on your phone since you did not get it through them. HTC should be the one that should replace your faulty device with a refurbished model. I would call back HTC and ask that you speak to a supervisor.
My Verizon store always has been friendly when I walked in with a new phone and needed it activated to replace the old one. The device usually has a 1 year warranty from the manufacturer.
HTC is the one who needs to replace the phone. You didn't buy it from VZW so they are playing their games. You are correct, HTC customer service is awful compared to Apple. All I can suggest is call HTC and explain that you can't wait for an update, you need your phone replaced now since it's less than a year old and still under warranty.
Sent from my HTC6500LVW using Tapatalk
josh995 said:
HTC is the one who needs to replace the phone. You didn't buy it from VZW so they are playing their games. You are correct, HTC customer service is awful compared to Apple. All I can suggest is call HTC and explain that you can't wait for an update, you need your phone replaced now since it's less than a year old and still under warranty.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
I agree Josh. But HTC is toeing the line that the warrantee is on the original owner not the device. So they are saying the same thing. Sucks to be you. I will call again and ask for a manager. Be clear that I have been loyal HTC owner. Have owned 2 incredibles and a rezound.
Sent from my Galaxy Nexus using Tapatalk
Yeah it should not matter how many owners. As long as it's still within the 1 year warranty period it should be honored. I would keep calling and demand nicely that you would like to speak to a supervisor.
Sent from my HTC6435LVW using Tapatalk 2
rmd0311 said:
I agree Josh. But HTC is toeing the line that the warrantee is on the original owner not the device. So they are saying the same thing. Sucks to be you. I will call again and ask for a manager. Be clear that I have been loyal HTC owner. Have owned 2 incredibles and a rezound.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
If your contract is up in 11 days I'm surprised Verizon didn't try to deal with you as a customer retention issue and try to make you happy.
mmuzzy said:
If your contract is up in 11 days I'm surprised Verizon didn't try to deal with you as a customer retention issue and try to make you happy.
Click to expand...
Click to collapse
Verizon is just too big to care, they would be happy to get him on the edge plan and subsidize him another phone. If you do not have unlimited data through Verizon I would just look to get this fixed as soon as possible and probably switch. Only reason I still am with them, without a contract is because I was grandfathered into the unlimited data.
selayan said:
Verizon is just too big to care, they would be happy to get him on the edge plan and subsidize him another phone. If you do not have unlimited data through Verizon I would just look to get this fixed as soon as possible and probably switch. Only reason I still am with them, without a contract is because I was grandfathered into the unlimited data.
Click to expand...
Click to collapse
Like you I am grandfathered to unlimited data... That's the reason I bought the HTC off market. Honestly I am ready to buy a Nexus 5 and go to ATT., wish TMo had better service by me.
@mmuzzy, let me tell you I loved your stuff on the GNex(toro). I made it clear to them, honor the guarantee or run the risk of losing me in 11 days. It's obvious they do not care, I said as much and made it clear, if they don't care why should I. I'm the one losing the 350 i paid for this phone in Sept.
I will try HTC once more, give it the old college try...
selayan said:
Yeah it should not matter how many owners. As long as it's still within the 1 year warranty period it should be honored. I would keep calling and demand nicely that you would like to speak to a supervisor.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
I called back a few minutes ago and got HTC to honor it... I have to pay to send back and it will probably take a couple of weeks, but they are honoring it. so hopefully this will be for the better.
I'll post on the process.
Nice, glad you got them to fix it up. That's why I'm gonna keep my DNA as backup when the one gets rooted cuz without root the phone is not getting used.
Sent from my HTC6435LVW using Tapatalk 2
FYI for future reference, I usually buy a phone on a credit card like American Express because they give you one extra year warranty and if there are any issues (like the one you mentioned), then they give you a full refund on the original purchase price. Like what other people said, try using the after market warranty...that will be your best bet at this point.
rmd0311 said:
So....
In September I bought a month old used HTC One from someone on CG. Phone has been rock solid. No real issues, but I always had people on the other end complaining they could not hear me well.
Recently people on the other end cannot hear me at all, just static and only through the handset, works via bt and speakerphone. Thinking it was the RIL issue, I got a new SIM and nothing, restored to stock and wiped using factory recovery as @santod040 suggested and nothing. So I did what I would always do, relock the device, put it back to S-ON.
Well at this point I don't care, the HTC One has been on the VZW network less than a year. Who cares where I bought it from it should be under warranty. Well I guess Verizon is not ATT and HTC is not Apple. I said nothing, simply phone is unusable, already did all the stuff like factory resets and the such. Put in a warranty claim and done. Have done it before on VZW. They text me this morning that the phone is not under warranty because its a customer supplied device. I call and *****., they do not take. Tell me take it up with HTC. HTC turns and says its a software issue and it is known. We are working on an update. If you want a replacement talk to your carrier.
Call Verizon back and nothing. At this point I am livid. Does anyone know if there is anything else I can do? Honestly, my contract is up in 11 days and i have been contemplating leaving vzw for a while... maybe this is just the nail in the coffin...
Any suggestions appreciated. As an fyi, i found a couple of threads on the ATT side of the one where ATT did honor the warranty. F$#%ing verizon.... Rocking my old GNex in the meantime.
Click to expand...
Click to collapse
Just to clarify something....did you run the ruu? I see return to stock but not ruu specifically.
Sent from my Nexus 7 using Tapatalk 4
I swear, this is the exact post I would have wrote about a month ago. Out of the blue, I got a call and the person on the other end couldn't hear me very well, but the speaker phone worked fine. I also purchased mine used, so knew the warranty risks going in.
First, I took some canned air and blew out the little hole at the bottom of the phone, and into the speaker grills. I'm sure that you need to be careful doing this to avoid breaking anything. I also noticed that my speakers sounded like they were blown too, so I used an old trick I've used on other phones that seems to have fixed mine. The blown speaker sound is usually caused my tiny little metal/magnetic particles that accumulate on the speaker. I take a magnet from an old hard drive, and crank up the music and wipe the magnet over the speaker holes for a while, moving in all different directions. The vibrations from the music dislodge the particles, and the magnet picks them up.
So far so good, and I haven't had any issues since.
Good to know that HTC will honor the warranty on a second party phone.
dottat said:
Just to clarify something....did you run the ruu? I see return to stock but not ruu specifically.
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
Correct. RuU
Sent from my Galaxy Nexus using Tapatalk
Just a quick update. Finally heard back from HTC and they have shipped back the phone. It took forever because of the terrible northeast weather, sent it to them UPS Second Day using my corporate account. They are sending it back Fed Ex Ground. According to the girl, I am getting the same phone with a new Camera and new Microphones. So it was a hardware issue all along.
Hopefully they don't update it past the .15 so I can S-OFF and Unlock the moment I get it.
rmd0311 said:
Just a quick update. Finally heard back from HTC and they have shipped back the phone. It took forever because of the terrible northeast weather, sent it to them UPS Second Day using my corporate account. They are sending it back Fed Ex Ground. According to the girl, I am getting the same phone with a new Camera and new Microphones. So it was a hardware issue all along.
Hopefully they don't update it past the .15 so I can S-OFF and Unlock the moment I get it.
Click to expand...
Click to collapse
I doubt they updated it for you. You should be good to go.
Sent from my HTC6435LVW using Tapatalk 2
Turns out they did update the phone to 2.10.605.1... Damn HTC., I'm happy they did what they did but really wanted to S-OFF and Unlock...
Guess I need to start searching if I can S-OFF and Unlock with this version.
rmd0311 said:
Turns out they did update the phone to 2.10.605.1... Damn HTC., I'm happy they did what they did but really wanted to S-OFF and Unlock...
Guess I need to start searching if I can S-OFF and Unlock with this version.
Click to expand...
Click to collapse
You can't yet. Need to wait for rumrunner to be updated.
Sent from my HTC6435LVW using Tapatalk 2
When ever I get company's to company run around call HTC and vzw on three way
Sent from my HTC6500LVW using XDA Premium 4 mobile app
this is a great reason to keep insurance/extended warranty on your line. Yes you have to pay for it, but 1 call would have gotten you an exchange through verizon.
Anyone know how to claim the free charger and ice view case that we were supposed to get when we bought the phone on tmobile?
ErickF said:
Anyone know how to claim the free charger and ice view case that we were supposed to get when we bought the phone on tmobile?
Click to expand...
Click to collapse
https://htc10offer.htcpromotions.com/#/submission1
anyone know the offer code? i can't track my status without this code.
nofroyo said:
anyone know the offer code? i can't track my status without this code.
Click to expand...
Click to collapse
57005
Sent from my HTC 10 using Tapatalk
Yesterday Iwas told they ran out of stock early. By HTC rebate center.
Even though T-Mobile site says redeem before 6/20, Ibought mine on launch day.
Pretty pissed about it
Sent from my HTC 10 using XDA-Developers mobile app
razrlover said:
Yesterday Iwas told they ran out of stock early. By HTC rebate center.
Even though T-Mobile site says redeem before 6/20, Ibought mine on launch day.
Pretty pissed about it
Sent from my HTC 10 using XDA-Developers mobile app
Click to expand...
Click to collapse
I redeemed mine on launch day and it's still showing pending approval on HTC's site. Even though it said redeem by 6/20 you should have still redeemed it when you got the phone, really no reason to have waited.
Is there a way to track the free gift ?
أرسلت من Nexus 6P بإستخدام تاباتلك
I contacted HTC and they said it can take 3 weeks to process and verify the request
Sent from my HTC 10 using XDA-Developers mobile app
I submitted on the 22nd and it still says pending. The big bummer is my in-box charger was DOA, so I've been using my V10 charger. I'm hearing horror stories about non approved chargers messing up the 10. I've been meaning to go back to T-Mo and see if they can just throw me a new charger.
I ordered mine on launch day but didn't receive it till the following week. Tracking the submission request it says approved on June 4th so we'll see what happens.
Naturally, the day after I email customer service (got no response), the status changed to approved.
I was never told about it when I got the phone. Had to go to a different T-Mobile store, cause my regular one didn't have the h10, and had no idea when or if they would be be getting it. Way to drop the ball T-Mobile.
Sent from my HTC 10 using Tapatalk
kamots said:
I was never told about it when I got the phone. Had to go to a different T-Mobile store, cause my regular one didn't have the h10, and had no idea when or if they would be be getting it. Way to drop the ball T-Mobile.
Sent from my HTC 10 using Tapatalk
Click to expand...
Click to collapse
Yeah, well I just heard about this and I want my free gifts. Its not my fault that T-Mobile decided to not carry this phone in ANY store in central Ohio.
I have a contact at T-Mobile executive office I have been dealing with on other things. Can anyone get me info on this so I can ask her about it?
scothern99 said:
Yeah, well I just heard about this and I want my free gifts. Its not my fault that T-Mobile decided to not carry this phone in ANY store in central Ohio.
I have a contact at T-Mobile executive office I have been dealing with on other things. Can anyone get me info on this so I can ask her about it?
Click to expand...
Click to collapse
My T-mobile store didn't tell me either, but I knew about it like a week before the phone was even released at T-mobile. . .
It was literally all over the internet and even on the T-mobile HTC 10 store page
They gave you a like 5 days to buy the phone (may 18-23 I think?) and then you had until june 3rd? to submit the proper information for redemption..
I don't think complaining to T-mobile about you not knowing or the store not telling you about this is going to get you anywhere
Vonrottes said:
My T-mobile store didn't tell me either, but I knew about it like a week before the phone was even released at T-mobile. . .
It was literally all over the internet and even on the T-mobile HTC 10 store page
They gave you a like 5 days to buy the phone (may 18-23 I think?) and then you had until june 3rd? to submit the proper information for redemption..
I don't think complaining to T-mobile about you not knowing or the store not telling you about this is going to get you anywhere
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I'm getting tired of the attitudes of people on this page.......
Did i say I was complaining? NO!
I was simply asking for the details. I have been dealing with T-Mobile at their executive office for weeks on another matter. The person I was speaking too knew that I was waiting on this phone to release so I could order it.
It's also not an issue with the stores not telling me anything..... How was I supposed to go to a store to purchase it, when the stores in central Ohio ARE NOT CARRYING IT?!
Jesus, ask a simple question and get :rolleyes and **** from people. thanks for the "Help" bud.
scothern99 said:
I'm getting tired of the attitudes of people on this page.......
Did i say I was complaining? NO!
I was simply asking for the details. I have been dealing with T-Mobile at their executive office for weeks on another matter. The person I was speaking too knew that I was waiting on this phone to release so I could order it.
It's also not an issue with the stores not telling me anything..... How was I supposed to go to a store to purchase it, when the stores in central Ohio ARE NOT CARRYING IT?!
Jesus, ask a simple question and get :rolleyes and **** from people. thanks for the "Help" bud.
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I gave you the information on the promotion that has ended.
Pretty sure that's all there is.. you missed the promotion and that's it... pretty sure htc was/is doing a $20 rebate on the ice view due to it being out of stock..
Vonrottes said:
I gave you the information on the promotion that has ended.
Pretty sure that's all there is.. you missed the promotion and that's it... pretty sure htc was/is doing a $20 rebate on the ice view due to it being out of stock..
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Thank you for the info. Like I said I had been dealing with some serious crap from T-Mobile for weeks and have a direct line to the executive office because of it. I was letting her know how the central ohio market got screwed because of how it was handled and communicated. That has been my biggest issue with them.
I was simply wanting to provide that info to them so that T-Mo can work to improve its customer service. Tired of getting crap every time I have to talk to them about anything.
Vonrottes said:
My T-mobile store didn't tell me either, but I knew about it like a week before the phone was even released at T-mobile. . .
It was literally all over the internet and even on the T-mobile HTC 10 store page
They gave you a like 5 days to buy the phone (may 18-23 I think?) and then you had until june 3rd? to submit the proper information for redemption..
I don't think complaining to T-mobile about you not knowing or the store not telling you about this is going to get you anywhere
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No it won't. That's
why I didn't bother.
Sent from my HTC 10 using Tapatalk
just got an email indicating my free charger and case is coming. Says please allow 8-12 weeks. Hopefully it wont take that long lol
nofroyo said:
just got an email indicating my free charger and case is coming. Says please allow 8-12 weeks. Hopefully it wont take that long lol
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I got one of those 8 hours ago myself.