Random reboots and can't wake from sleep. - Galaxy Note II Q&A, Help & Troubleshooting

Hello.
My dad recently bought galaxy note 2 as months old.
The problem is that since the beginning it did random reboots from time to time (stock rooted rom).
After few days I've changed the rom once, same happened.
Now I've flashed x note rom, but the problem remains. It sometimes won't turn on from deep sleep and sometimes just reboots (eg. while reading a book).
Do You know what the problem may be?
How do You think, is it hardware?
(he still has warranty)
EDIT:The SIM card is probably the problem. It seems like it doesn't fit good enough in the phone and it has some connection problems with it. Have You faced a problem like this?
If that's the reason, the SIM will have to be changed (the SIM was made new specially for the phone).
Sent from my GT-N7000 using xda app-developers app

This used to happen to my stock rooted note2. I ended wiping in all clean and installed the latest stock rom and no more misbehaving. Not sure if its related in anyway though. Mine was caused by cerberus app I think
Sent from my GT-N7100 using xda app-developers app

Ok try formating extsd on pc then put liquid rom on it now format everything on the phone in recovery so the only thing that remains is the liquid rom on extsd so now ur phone is blank and its internal sd. Flash the liquid rom and see what happens. If the problems continue the flash different kernels that works with cm bassed roms. If it fails on all kernels then revert back to stock rom unrooted and reset the flash counter so u can return the phone to the shop.
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Zionator said:
Ok try formating extsd on pc then put liquid rom on it now format everything on the phone in recovery so the only thing that remains is the liquid rom on extsd so now ur phone is blank and its internal sd. Flash the liquid rom and see what happens. If the problems continue the flash different kernels that works with cm bassed roms. If it fails on all kernels then revert back to stock rom unrooted and reset the flash counter so u can return the phone to the shop.
Sent from my GT-N7100 using XDA Premium 4 mobile app
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I would rather skip the internal storage format as there's a lot of data. External storage is empty anyway, as is it's 2gb only. The phone did the same thing with 32gb card So the external memory doesn't seem to be a problem.
However taking out sim card helped for now. It's only a short test so I'll let You know for sure tomorrow. (let's hope that the sim is broken).
And I was thinking the same about this flash counter and back to stock method. If nothing will help I'll prepare the phone as it was new and give it back to repair.
That would be a disappointment , as my dad had to change the phone because the last one wasn't working good anymore and he can't even trust this one.
Sent from my GT-N7000 using xda app-developers app

Its most likely ur issue is on the internal as the rom and apps store there data on the internal sd so if u leave the internal sd then the issue will keep on no matter what u do. I would suggest u copy the internal sd to pc and format it then reflash what ever rom u use.
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Zionator said:
Its most likely ur issue is on the internal as the rom and apps store there data on the internal sd so if u leave the internal sd then the issue will keep on no matter what u do. I would suggest u copy the internal sd to pc and format it then reflash what ever rom u use.
Sent from my GT-N7100 using XDA Premium 4 mobile app
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I don't think so. The test has proven that there's something wrong with the SIM card.
The phone has been left for the night without SIM card inserted and there was no reboot at all.
Maybe the SIM card is too thin and when the phone tries to read it's status it reboots.

Related

[Help] [Problem]Sd card auto ejects

My sd card would automatically unmount and mount itself while using the phone, and sometimes wont detect at all. It would do this every few minutes while using or during standby. I formatted the sd many times but doesnt work.
I was using Adata brand on my phone. it started showing me problems when i used a generic cable wire from ebay. I replaced my current Adata with a patriot, its still the same problem. I posted a log cat, never used it before.
I also tried different deviant rom but doesnt make a difference.
Any advice? Thanks
Have you tried backing up your entire phone and doing a complete factory reset. If on a ROM maybe doing an Odin to stock or restori ng a stock nandroid?
Sent from my SGH-T999 using xda app-developers app
monkeypaws said:
Have you tried backing up your entire phone and doing a complete factory reset. If on a ROM maybe doing an Odin to stock or restori ng a stock nandroid?
Sent from my SGH-T999 using xda app-developers app
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Good suggestion! I will definitely try it out.
doombox414 said:
Good suggestion! I will definitely try it out.
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Click to collapse
Don't forgert to back up!!
Sent from my SGH-T999 using xda app-developers app
Not trying to bash the ROMs whatsoever.. but I had this happen to three different SD cards. Two while using the SII and one while using the SIII, and both times were after flashing an AOSP rom (I only use AOKP and CM10). It didn't happen instantly, so it's not like I flashed the rom then my sd card started auto ejecting. But it did happen, and I tried everything. I formatted the sd card, didn't put anything back on it, tried the sd card in my wife's stock unrooted SII; nothing fixed it. I also tried putting my last sd card from my SII into the SIII straight out of the box at the store, and it auto-ejected within 5 minutes. I have no idea what causes it, but I am pretty sure it has something to do with AOSP roms.

Is it ok to complete change sd cards when I've got a custom recovery installed?

Ok, so this is probably a stupid question, but the last time I tried to do a factory reset on my phone and install and format a new sd card I ended up soft bricking my phone and I don't want that to happen again because I don't have a computer at my house. But...if I'm running stock JB 4.1.2 flashed thru odin, rooted, and I have TWRP installed can I change sd cards without a problem? Or, are there files on my current sd card that the phone needs to read the recovery or root or whatever? Thanks.
Sent from my SGH-T989 using xda premium
Danyelle39 said:
Ok, so this is probably a stupid question, but the last time I tried to do a factory reset on my phone and install and format a new sd card I ended up soft bricking my phone and I don't want that to happen again because I don't have a computer at my house. But...if I'm running stock JB 4.1.2 flashed thru odin, rooted, and I have TWRP installed can I change sd cards without a problem? Or, are there files on my current sd card that the phone needs to read the recovery or root or whatever? Thanks.
Sent from my SGH-T989 using xda premium
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I may be wrong but I'd say you need your SD card with your recovery on it to be in your phone.. I've never really tried removing the SD card.. Good question tho.
Sent from my SGH-T989 using xda premium
Thanks! That's exactly what I was thinking but I needed a second opinion. I am wanting to switch sd cards bc I've got way too many pictures on it and I really don't have time to borrow someone's computer and sit down and go thru what I to keep, then organize them all and put them on disc....so I was hoping to just start fresh on a new card for now, but it doesn't look like it's gonna be that easy. So, would I have to put the new sd card in my phone then flash the recovery via odin? Or would I have to reflash the stock Rom or what? Any suggestions?
Sent from my SGH-T989 using xda premium
Just turn your phone off and switch SD cards. Nothing should happen to your recovery.
What about super user
Sent from my SGH-T989 using xda premium
I tried that and it soft bricked my phone.
Sent from my SGH-T989 using xda premium
Danyelle39 said:
I tried that and it soft bricked my phone.
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I don't know what to tell you. I have no problem switching SD cards. Did it earlier today.
My guess would be to make sure to have either twrp or what ever recovery you use on the new SD card you want to use.
Sent from my SGH-T989 using xda premium
Pajar0913 said:
My guess would be to make sure to have either twrp or what ever recovery you use on the new SD card you want to use.
Click to expand...
Click to collapse
When you flash a recovery it is installed to your phones internal memory. Not to the external SD card.

Phone keeps getting Stuck at Splash screen.

The screen before the bootanimation. That's where my phone keeps getting stuck at. Doesn't matter if it's TW or AOSP. It will fully load once every 20 or so retries, but only on a fresh install of a ROM.
Is my phone in need of replacement? I mean, once it boots up, it's fine. It works as it should. But if there's any reason for me to reboot the phone, then that's when it gets stuck again.
I did notice that if I try to Flash a file that was on the Internal memory, it would fail...and my internal memory becomes corrupt (shows 0MB for internal memory)...until I format it...then its good again.
Has anybody run into this or something similar that maybe able to save my phone from having to be replaced? Thanks! In the meantime...I am going to try and replace my TWRP 2.6 to CWM...just for testing purposes....
SiNJiN76 said:
The screen before the bootanimation. That's where my phone keeps getting stuck at. Doesn't matter if it's TW or AOSP. It will fully load once every 20 or so retries, but only on a fresh install of a ROM.
Is my phone in need of replacement? I mean, once it boots up, it's fine. It works as it should. But if there's any reason for me to reboot the phone, then that's when it gets stuck again.
I did notice that if I try to Flash a file that was on the Internal memory, it would fail...and my internal memory becomes corrupt (shows 0MB for internal memory)...until I format it...then its good again.
Has anybody run into this or something similar that maybe able to save my phone from having to be replaced? Thanks! In the meantime...I am going to try and replace my TWRP 2.6 to CWM...just for testing purposes....
Click to expand...
Click to collapse
Try to Odin back to stock and format everything for good measure. Then re-root and re-flash.
Sent from my SGH-T999L using Tapatalk 4
jmcoffey said:
Try to Odin back to stock and format everything for good measure. Then re-root and re-flash.
Sent from my SGH-T999L using Tapatalk 4
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Good call...I totally forgot that option. I'll report back tomorrow!
I second this, but it would be perfectly fine to use the root66 firmware so you don't have to re root. It is 100% official stock, except for SuperSU is added.
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Looks like I need to put my phone up for parts on ebay or something. It still gets stuck at the Splash Screen.
Is it under warranty or do you have insurance?
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DocHoliday77 said:
Is it under warranty or do you have insurance?
Sent from my SGH-T999L using XDA Premium 4 mobile app
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Nah. It's cool. Cause I intentionally didn't get the Insurance because of the Nexus phones' prices. Also I have many backups. Warranty is out also. It was fun while it lasted, but now I'm really interested in what the next Nexus/Galaxy device is going to be!
Just to be sure, have you factory reset?
Also try without your external sd card, without your sim card, anf wuthout both. I know it may sound odd, but its worth trying.
Sent from my SGH-T999L using XDA Premium 4 mobile app
DocHoliday77 said:
Just to be sure, have you factory reset?
Also try without your external sd card, without your sim card, anf wuthout both. I know it may sound odd, but its worth trying.
Sent from my SGH-T999L using XDA Premium 4 mobile app
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So I went into the Stock Recovery and did a Factory/Cache reset.
Holy Chocolate Milk Batman! I've rebooted the device 6 times now and no glitch at all! Now that was without a SIM and SD Card.
Trying it with the SIM/SD in...Booted fine the first time...Second time it rebooted itself once right after the initial boot. 3rd and 4th rebooted fine!
This is great! Now I can put my S2 away! Hahaha
:highfive: Doc for the brain storming!
It really didn't make sense that the phone would boot into Recovery/Download and flash and ODIN firmware, but not boot! It must have had a bad breakfast one morning...
I guess the TWRP recovery format function for the internal SD wasn't really a format?
Twrp and cwm won't format/wipe the internal sd by a factory reset. You have to specifically choose the right option for them to do this. It doesn't actually format I don't think because it would wipe internal sd, and the point was to preserve your data. If you select format data (I think) it would do the full wipe. Factory reset with stock recovery actually formats data so it will wipe the internal sd.
Glad you got it working right! Just keep an eye on its behavior and hope it doesn't start again!
Sent from my SGH-T999L using XDA Premium 4 mobile app

On ODIN Restore: SIM Card stopped working and Internal SD Missing

So this is just weird. I was doing a stock restore on my Note II to see if it would help with the WiFi connection issues I was having. However, after I did the complete restore to stock it didn't recognize the SIM card. After going through the settings to see if I could possibly put another ROM on to the Internal SD card to see if that fixes anything and on my computer say it as having a negative amount of space. Didn't write what the actually size was but I knew something there was off. Another weird thing is that my computer doesn't see it other than in Download mode for ODIN.
Any help with this would be grand. THANK YOU!:crying:
CharlieBoy808 said:
So this is just weird. I was doing a stock restore on my Note II to see if it would help with the WiFi connection issues I was having. However, after I did the complete restore to stock it didn't recognize the SIM card. After going through the settings to see if I could possibly put another ROM on to the Internal SD card to see if that fixes anything and on my computer say it as having a negative amount of space. Didn't write what the actually size was but I knew something there was off. Another weird thing is that my computer doesn't see it other than in Download mode for ODIN.
Any help with this would be grand. THANK YOU!:crying:
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Click to collapse
Hello, I am in the same boat, some help would be great!!!! This happened to mine after using oden and selecting the option nand erase all.... lesson learned...... Some help please anyone.
yoshie1298 said:
Hello, I am in the same boat, some help would be great!!!! This happened to mine after using oden and selecting the option nand erase all.... lesson learned...... Some help please anyone.
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Sounds like you need a pit file for odin, and restore stock from odin again. Also check the md5 of your stock download. You could have a corrupt stock image you tried to flash which could hose things. Can you still get into download mode?
Sent from my SGH-T889 using xda app-developers app
I can get into Download Mode no problem. I have been trying to do the pit file but it just sits there and does nothing. I might just try to reflash the stock ROM again and then do the pit file. I have already tried to do both at the same time and it did nothing as well. Under download mode though that really should matter as it's doing each one at a time anyways.
Is there a fix for this? sucks right now cause I need to make phone calls to work etc and cant use my phone, some ideas?
I just had to mail it in for repairs. Nothing I could do. :-\
Sent from my SGH-T889 using xda app-developers app
CharlieBoy808 said:
I just had to mail it in for repairs. Nothing I could do. :-\
Sent from my SGH-T889 using xda app-developers app
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Were you using a custom rom that switched the internal/external memories around? (Like CM) ?? If so there is a file you have to install that un-does that very switch so your internal is no longer read by the phone as an external and vice versa
Sent from my SGH-T889 using xda app-developers app
PhxDroid86 said:
Were you using a custom rom that switched the internal/external memories around? (Like CM) ?? If so there is a file you have to install that un-does that very switch so your internal is no longer read by the phone as an external and vice versa
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Click to collapse
No I didn't do that. Basically flashing with ODIN and telling it to either NAND or re-partition will kill the motherboard when flashing to stock.
Sent from my SM-N900T using xda app-developers app

Micro SD card no longer mounting

I have been running the stock rom for 4.3. Sunday I saw a message saying that my SD card couldn't be read. I tried it in some at works phone and their phone couldn't read it. Now the new one every time I try to mount it I get the message that its safe to remove.
The rom has been on the phone for a few months now so I don't think its the rom.
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shazo85 said:
I have been running the stock rom for 4.3. Sunday I saw a message saying that my SD card couldn't be read. I tried it in some at works phone and their phone couldn't read it. Now the new one every time I try to mount it I get the message that its safe to remove.
The rom has been on the phone for a few months now so I don't think its the rom.
Sent from my SPH-L710 using XDA Premium 4 mobile app
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Sounds like your SD Card may have gone south. You can try SD Formatter to see if you can save the card. Just be sure and backup all your information to your PC / Laptop before you format the SD Card.
SD Formatter 4.0
I just bought the new one Monday. I guess if that's it then I got a bad one.
Sent from my SPH-L710 using Tapatalk
Looks like it could be the phone. I tried to get a PC to see the internal and it won't even install the drivers.
EDIT: My PC can see the external SD I just bought Monday. I formatted it and every time I put it in the phone the phone wants to reformat it. If I plug the phone in it doesn't connect to the PC unless I set it up to connect as a camera and not a media device.
EDIT: Had to unroot and then go into recovery and format back to factory. That was the only way I could get it to work. Not sure what happened to cause it to do this.
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