[Q] Phone misbehaving (charging and not shutting off) - T-Mobile Samsung Galaxy Note II

Hi there,
having issues with my Galaxy note 2.
The first one is that when I try to switch it off, it goes in the whole sequence, vibrates as if it's turned off but soon after it's already booting. The blue indicator light stays on.
Second issue is that it is not charging when turned off. I have left it for about 2 hours and nothing happened. Turned it on and now it's charging ok. Also, I see that when I turn on the screen the red light (indicating that it's in charge) switches off and not always comes back on when I switch the screen off (from the power button).
I rooted it but it doesn't seem to be rooted when checking with app from play store. I can't update it as when I try it says I've modified the software so it's not possible..
Any ideas? it's still in warranty so might send it back but I thought if I could sort things out myself it might be better than waiting for 2weeks to have it back..
Thanks,
unlocated

Please delete accidental post
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janjannsen99 said:
Please delete accidental post
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What post!?

unlocated said:
What post!?
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I think he meant his
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Related

Stock Screen stays on

My wife's stock NOte II screen Time setting is 10 seconds.
It comes on when notifications go off, and never goes off, unless we manually turn it off.
Any thoughts?
This continues to be a problem.
In fact, it happens at night while on the charger, and the screen staying on prevents the phone from achieving a full charge.
Nobody has any thoughts?
Maybe the face rwgonition sensor that keeps the phone awake when you're looking at it is faulty.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Try turning off smart stay and see it fixes the issue.
Sent from the TermiNOTEr 2!
Thanks for the thoughts.
Smart stay is off, so that likely is not hte issue.
There are 2 problems as I see it: First, the fact that it always turns on when anything happens, such as mail receipt, text msg, notifications. Then it never goes off.
If all else fails there is a mod in the themes and apps section to disable screen wake lock....so if you get any notifications it will not wake your screen I cant give u the link im out
Sent from my SGH-I317 using xda premium
Turn off motion detection, this always happened to me at night while charging.
Haven't had the problem ever since.
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twanskys204 said:
If all else fails there is a mod in the themes and apps section to disable screen wake lock....so if you get any notifications it will not wake your screen I cant give u the link im out
Sent from my SGH-I317 using xda premium
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If I don't get it working right, I'll see if I can find that. Thanks.
z28tovette said:
Turn off motion detection, this always happened to me at night while charging.
Haven't had the problem ever since.
Sent from my SAMSUNG-SGH-I317 using xda premium
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Interesting. I have that on on my SGS III, and don't have this problem. But, my wife pretty much doeson't use the motion detection things anyway. Just turned it off. I'll post back how it goes.
Here ya go....I absolutely love this mod, cant go whithout
. http://forum.xda-developers.com/showthread.php?t=2001240
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twanskys204 said:
Here ya go....I absolutely love this mod, cant go whithout
. http://forum.xda-developers.com/showthread.php?t=2001240
Sent from my SGH-I317 using xda premium
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Thanks.
Upon checking it out, it works with the stock messaging app. We use Google Voice, so probably won't work.
I have turned off motion, and I think it has improved. Although I think it turns on when fully charged (notification of full charge I suppose), and stays on.
The fact that it stays on is the real problem. I don't understand why the 15 second setting doesn't let it turn off.
Hmmmm....I just thought of something else: I may haave Screeble installed. I'll have to check on that and see if there are strange settings or something.
I know what it is.... go into developer options and look for an option that says "screen on while pluged in" turn it off
good find...
twanskys204 said:
I know what it is.... go into developer options and look for an option that says "screen on while pluged in" turn it off
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Was gonna say that also
Current Devices: At&t Samsung Galaxy Note, Verizon Samsung Galaxy Nexus, Asus Google Nexus 7 Super Tablet
Current Roms: Jedi XP 9 (Note 2), AOKP (Galaxy Nexus), Nexus 7 Stock
ewingr said:
Thanks.
Upon checking it out, it works with the stock messaging app. We use Google Voice, so probably won't work.
I have turned off motion, and I think it has improved. Although I think it turns on when fully charged (notification of full charge I suppose), and stays on.
The fact that it stays on is the real problem. I don't understand why the 15 second setting doesn't let it turn off.
Hmmmm....I just thought of something else: I may haave Screeble installed. I'll have to check on that and see if there are strange settings or something.
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Check in Settings > Developer Options
Theres an option in there to keep screen awake while charging and that may have been turned on? If not turn off try turning off the dev options just to make sure thats not the problem.
EDIT: Two people beat me to it
twanskys204 said:
I know what it is.... go into developer options and look for an option that says "screen on while pluged in" turn it off
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wase4711 said:
good find...
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Bsmith0731 said:
Was gonna say that also
Current Devices: At&t Samsung Galaxy Note, Verizon Samsung Galaxy Nexus, Asus Google Nexus 7 Super Tablet
Current Roms: Jedi XP 9 (Note 2), AOKP (Galaxy Nexus), Nexus 7 Stock
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SizableSac said:
Check in Settings > Developer Options
Theres an option in there to keep screen awake while charging and that may have been turned on? If not turn off try turning off the dev options just to make sure thats not the problem.
EDIT: Two people beat me to it
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Alas...developer options are off, so that is not it.
Well then....idk. maybe factory reset? You could try?
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twanskys204 said:
Well then....idk. maybe factory reset? You could try?
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Yes, I've been thinking about trying that. But wife doesn't want all of the re-install and configuration.
I guess just need to live with it.
Ask her if she wants it fixed lol my gf says that too and then when I go behind her back and do it anyway she thanks me
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---------- Post added at 09:42 AM ---------- Previous post was at 09:40 AM ----------
And then somtimes she complains about not having the phone the way she likes, I tell her to set it up forcing her 2 learn. Everybody wins
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twanskys204 said:
Ask her if she wants it fixed lol my gf says that too and then when I go behind her back and do it anyway she thanks me
Sent from my SGH-I317 using xda premium
---------- Post added at 09:42 AM ---------- Previous post was at 09:40 AM ----------
And then somtimes she complains about not having the phone the way she likes, I tell her to set it up forcing her 2 learn. Everybody wins
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They are funny that way lol
Sent from my Nexus 7 using xda app-developers app
K I have another idea....there is an option in settings display and then I think screen timout time cheak to see if thats not set realy high
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Screen stays on ALL NIGHT

I dont know if anyone is facing the same problem I have now, my n2 screen wont turn off by itself. I have set the timer on 15secs, smart stay disable. It juz wont turn off when idle. And if its fully charged, it will stay up all night as well.
Does anyone know how to fix this?
Does it relate to my Omega rom or Redpill kernel?
Thanks
Do you have motion on?
Reboot?
Sent from my GT-N7100 using xda premium
Check developer options, stay awake. Make sure its unchecked.
Sent from my GT-N7100 using Tapatalk 2
Motion is off, stay awake is off. but i noticed if i check the AUTO screen, sometimes it will shut off but not always.
ststar8623 said:
Motion is off, stay awake is off. but i noticed if i check the AUTO screen, sometimes it will shut off but not always.
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I was just discussing the same in some other threads here. I tried everything up my sleeves and nothing helped. Do post if you've already found a fix Thank you
Sent from my GT-N7100 using xda app-developers app
experienced this after upgrading to 4.1.2 weeks ago. backed up everything, complete-wipe then reflashed my rom(always on stock). no more issues. must have been a hiccup.
badbadtz.carlo said:
experienced this after upgrading to 4.1.2 weeks ago. backed up everything, complete-wipe then reflashed my rom(always on stock). no more issues. must have been a hiccup.
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I had this even when I was on 4.1.1. Thought the upgrade would solve it for me but it didn't. Tough luck. Still searching for 3rd party apps that could give me a permanent solution.
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i noticed this problem sometimes with 4.1.1 but not with 4.1.2
I dun have a fix to this problem but I have a tasker profile that turns the screen off when battery is fully charged. You might want to try that as an interim.
What is your screen time out once mine was changed automatically check that
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There's a button on the side for that
Just kidding, that's very strange. I noticed if you reboot the phone and don't touch it, when it comes on the screen never turns off either. Doesn't matter if it's plugged in or not.
Seifer1975 said:
I dun have a fix to this problem but I have a tasker profile that turns the screen off when battery is fully charged. You might want to try that as an interim.
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I dunno if I'll be able to use tasker. I've not rooted my phone I'm still a noob and dunno if I can pull all that off on my own ^_^
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I had that problem when using smart stay and smart rotation settings turned on in display settings. After I turned them off the screen shut off after 30 seconds as it should every time.
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Yes I noticed when 'smart stay' is turned on it causes the screen to stay on all the time. It's not a perfect feature. So I've turned it off
Sent from my SGH-I317M using xda app-developers app
do you have the power option to stay on whilst charging?
It's not smart stay, not the screen rotate with your head thingy nor the developer option that keeps the screen on while the device is being charged. I turned all that off. This is clearly a big that I've had from 4.1.1. Can't get rid of it. Annoyance at its peak.
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iampunX said:
It's not smart stay, not the screen rotate with your head thingy nor the developer option that keeps the screen on while the device is being charged. I turned all that off. This is clearly a big that I've had from 4.1.1. Can't get rid of it. Annoyance at its peak.
Sent from my GT-N7100 using xda app-developers app
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Weird. That is annoying.
Sent from my SGH-I317M using xda app-developers app
Are you saying that the screen just won't turn off, or that it turns itself on and then won't turn off?
If it's the first, my guess is an app which prevents the screen from turning off, didn't release its lock after being shut down. This can happen with some games, I've seen it with angry birds and jetpack joyride, titanium backup has done it too. Try to empty ram and kill processes, and/or reboot, though I would guess you might have tried that already.
Sent from my GT-N7100 using Tapatalk 2
adytum said:
Are you saying that the screen just won't turn off, or that it turns itself on and then won't turn off?
If it's the first, my guess is an app which prevents the screen from turning off, didn't release its lock after being shut down. This can happen with some games, I've seen it with angry birds and jetpack joyride, titanium backup has done it too. Try to empty ram and kill processes, and/or reboot, though I would guess you might have tried that already.
Sent from my GT-N7100 using Tapatalk 2
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If doesn't turn on on its own. When the bug kicks in, the screen doesn't go off if it's manually turned on or If a missed call or message is left unattended. Hope you got that. But yes, I can turn off the screen manually but doing that every time is ridiculously annoying. The bad thing is I cannot know if the bug is active or not without actually watching my screen till the timeout. Annoying bug! I've tried various things and I do not know what's causing this. I'm on stock rom, never rooted.
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Black Screen/Blank Screen

My note 2 just has a black/blank screen. I can take calls, and listen to music. But nothing else appears :/ Please help
Phone is rooted but no custom firmware. Just using regular touchwiz.
alsseja said:
My note 2 just has a black/blank screen. I can take calls, and listen to music. But nothing else appears :/ Please help
Phone is rooted but no custom firmware. Just using regular touchwiz.
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Do you still have your status bar/notifications? Sounds like your launcher has been deleted or something.
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Robobob1221 said:
Do you still have your status bar/notifications? Sounds like your launcher has been deleted or something.
Sent from my Xoom using Tapatalk HD
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Nothing. All the LEDs and buttons light up. But screen is just black.
I've tried taking the battery out. SD card out. I can hear the home screen swiping effects (when i swipe) But yeah...just black screen.
See if your phone can enter download mode or recovery?
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McLaren__F1 said:
See if your phone can enter download mode or recovery?
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Can't enter recovery or download mode. Still getting notifications and texts But still nothing on screen. I think i have to get it repaired Hope it's not too expensive.
EDIT - It's all working now 0.0 I don't know what happened, why it happened or what i did. Sitting at the pc about to email samsung about it. I press the power button in the hopes that something would appear, and the screen just turns on. WTF!

Help please!

So earlier today I was using my phone in class when it suddenly shuts off. It shutting off was normal to me so like always, I take the battery out and put it back in. It turns back on gets to one of the loading screens and shuts off. My phone keeps vibrating while it's off so I don't think it could be the battery. Occasionally if I'm lucky, it would fully load to the point where I could use it but then shuts off and the whole process repeats again. I'm using the juggernaut rom if that helps.
Any ideas?
Odin back to stock and root your device and restore to your previous ROM if u have a backup of that ROM on your phone
Sent from my SAMSUNG-SGH-T989 using xda premium
Here's a quick video of what happens. I can't even get to download/recovery mode.
http://www.youtube.com/watch?v=PMFG9hk-s7o
aerozero94 said:
Here's a quick video of what happens. I can't even get to download/recovery mode.
http://www.youtube.com/watch?v=PMFG9hk-s7o
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Did you have your USB connected to your computer and your phone while trying to go into download mode I couldn't tell in the video ?
Sent from my SAMSUNG-SGH-T989 using xda premium
raymond4 said:
Did you have your USB connected to your computer and your phone while trying to go into download mode I couldn't tell in the video ?
Sent from my SAMSUNG-SGH-T989 using xda premium
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I didn't have it in in the video and I tried it too, it doesn't do/change anything. I can get into download mode for literally a second and then the same thing just happens, it turns off and the little vibrating continues and remains in that state until I remove the battery and put it back in.
aerozero94 said:
I didn't have it in in the video and I tried it too, it doesn't do/change anything. I can get into download mode for literally a second and then the same thing just happens, it turns off and the little vibrating continues and remains in that state until I remove the battery and put it back in.
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When it vibrates does the screen turn black or does it completely turn off ?
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raymond4 said:
When it vibrates does the screen turn black or does it completely turn off ?
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yeah the screen is completely black, basically shut off
aerozero94 said:
yeah the screen is completely black, basically shut off
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U might be holding the buttons to long try again but dont hold to long once u see the recovery let go
Sent from my SAMSUNG-SGH-T989 using xda premium
raymond4 said:
U might be holding the buttons to long try again but dont hold to long once u see the recovery let go
Sent from my SAMSUNG-SGH-T989 using xda premium
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I know how to put it in recovery mode, I'm saying in general whenever the battery is in, the phone is vibrating and shut off
Wish I could help but I don't know
Sent from my SAMSUNG-SGH-T989 using xda premium
try getting into download mode without the battery. hold the buttons down and just plug in the USB.
aerozero94 said:
So earlier today I was using my phone in class when it suddenly shuts off. It shutting off was normal to me so like always, I take the battery out and put it back in. It turns back on gets to one of the loading screens and shuts off. My phone keeps vibrating while it's off so I don't think it could be the battery. Occasionally if I'm lucky, it would fully load to the point where I could use it but then shuts off and the whole process repeats again. I'm using the juggernaut rom if that helps.
Any ideas?
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Sounds like it could be a stuck power button...at least as I've read other descriptions of similar symptoms. Check here: http://forum.xda-developers.com/showthread.php?t=1931310
and here: http://forum.xda-developers.com/showthread.php?t=1783404
Yup its a sticky power button I had the same issue
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Power Button

Okay so I have a cracked screen and I was going to fix it but the top left screw won't come out, nor will the bottom right. So I put all the screws back in, and now my power button isn't working. The second I put the battery in the phone turns on by itself. Yet, when I try to turn the screen off or on using it, it does nothing. What do I do?! I don't want to keep my screen on forever, and I don't want to keep taking my battery out. No, I don't have insurance either... so idk what to do can someone please help.
Sent from my SPH-D710 using Tapatalk 2
Check the forum for the gravity app that shuts off your screen by turning it upside down..... Might help
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JayDroid412 said:
Check the forum for the gravity app that shuts off your screen by turning it upside down..... Might help
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How do I turn it back on then?
EDIT: I found it, and it turns it on and off! Thanks, I never would have guessed of such an app lol!
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