Bought this phone off the electronic bay, arrived totally fine, no signs of any damage, worked just fine. Upgraded it with the sony OTA updates to 4.1 and then the screen started acting a little funny. Sometimes when hitting the unlock button it would just light up the backlight. Then a few days later it stopped ever doing anything besides lighting up the backlight. Then it progressed to doing what I show in the video.
It still plays alert tones when i get messages or calls, but obviously the phone is totally unusable, but charges up fine.
any ideas what is going on here? Called Sony for a repair, but I was unaware they just charge a flat $185 irregardless of what the problem is...ridiculous.
foofiebeast said:
Bought this phone off the electronic bay, arrived totally fine, no signs of any damage, worked just fine. Upgraded it with the sony OTA updates to 4.1 and then the screen started acting a little funny. Sometimes when hitting the unlock button it would just light up the backlight. Then a few days later it stopped ever doing anything besides lighting up the backlight. Then it progressed to doing what I show in the video.
It still plays alert tones when i get messages or calls, but obviously the phone is totally unusable, but charges up fine.
any ideas what is going on here? Called Sony for a repair, but I was unaware they just charge a flat $185 irregardless of what the problem is...ridiculous.
Click to expand...
Click to collapse
Hi,
The best way to rule out any software problems would be to flash the latest 6.2.B.1.96 ftf using Flashtool. So, first make sure that the phone has enough charge, then press and hold the volume up+power combination until you get three vibrations. Then press and hold the volume down key and simultaneously connect the USB cable when Flashtool prompts you to. Once the flashing is complete, disconnect your phone and turn it on normally.
Regards,
abcdjdj
Sent from my LT26i using xda app-developers app
I already flashed back to stock just using the sony bridge app. It seemed to work fine (nothing showed up on the screen the entire time). After the phone boots up I can hear notification sounds as it gets all my texts and voicemails/whatever else. But otherwise it still does what is shown in the video below:
here is the video again, not sure if it worked last time:
http://www.youtube.com/watch?v=jbrpsWburMw
foofiebeast said:
I already flashed back to stock just using the sony bridge app. It seemed to work fine (nothing showed up on the screen the entire time). After the phone boots up I can hear notification sounds as it gets all my texts and voicemails/whatever else. But otherwise it still does what is shown in the video below:
here is the video again, not sure if it worked last time:
http://www.youtube.com/watch?v=jbrpsWburMw
Click to expand...
Click to collapse
What bug u reported is the bug of .200 and .211 official bug.. Its fixed in .96fw.. Wipe everything when u flash .96fw... So there won't be any problems..
sudhindrakv said:
What bug u reported is the bug of .200 and .211 official bug.. Its fixed in .96fw.. Wipe everything when u flash .96fw... So there won't be any problems..
Click to expand...
Click to collapse
Well there is a slight problem.
The phone does not have an unlocked bootloader yet, so I can't use flashtool. It has been flashed back to stock using the method I mentioned above. I have just finished installing ADB because (bear with me please) there is no way to turn the phone into fastboot mode without turning it off (I cannot currently turn it off because I can't see what is happening on the screen and don't remember how this phone works when you hold down the lock key to turn it off). I can perform a hard reset, but no way to just get it to turn off entirely.
So I thought I could use adb to shut it down, but adb won't work unless I have debugging enabled, which again I can't do unless I could basically just blindly navigate the menu to those buttons.
Although if I wait until the phone is fully dead then I can hopefully get it into fastboot mode, but that only gives me one chance. Plus it has a full charge right now, so that's going to be awhile.
Any suggestions?
I can get it in to fast boot if I'm quick, but I still can't enable debugging beforehand so its semi worthless.
I've been trying to watch videos to see where the button placement is to navigate through the menu to blindly enable debugging, but I can't seem to figure it out. It also doesn't help that I have no idea what version of android is now on the phone. I used the mac sony bridge app to restore the phone, but i'm not sure if that set it back to stock stock, or what version of android it set it to.
I am also now even more confused because I connected the phone to the computer and when I browsed it, all the pictures I took were still there...which should have been wiped when I restored it with sony bridge...
figured out it was 4.1 and watched review videos until i found one that showed the menu layout (although now I realize google images would have been more helpful).
Now going to see if I can get the bootloader unlocked.
I still feel like flashing 6.2.B.1.96 isn't going to do anything, because I assume that is what the sony bridge app flashed to it. Also I don't see where you are talking about that the issue I am having was a known issue, if you could point me in that direction that would be very helpful.
EDIT: Actually I'm not sure I enabled debugging after all, as when I do adb devices, no device is listed as running, just a blank space. Though I'm still not convinced doing the above would do anything, as it is basically what I have already done, just with flash tool as opposed to the official sony route.
Anyone have any ideas? I got a torx 6 and opened the phone, checked the connection between the motherboard and phone and it is fine. Screen is still having same issue.
I would be happy to just buy a replacement part for it, but i have no idea what part is messing up. Is it the display (the touch works fine) or is it the motherboard (it seems weird that it would be this because the phone functions completely normally, I even accidentally answered a call yesterday).
If i was to try and replace the LCD (or whatever it is) would I have to replace the digitizer as well? At which point it would make more sense to just sell the phone for parts I suppose.
You can use the flash tool by bin4ry with a locked bootloader. Not sure if you're past that stage though.
Sent from my LT26i using xda app-developers app
dkconor said:
You can use the flash tool by bin4ry with a locked bootloader. Not sure if you're past that stage though.
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
I'll go ahead and try that out, but is there really much of a point do you think? Considering I've technically flashed the phone back to stock using the official software, why would it be any different doing it this way?
I am asking honestly btw, not trying to sound rude. I'm thinking it is more of a hardware failure, i just have no idea what part exactly is failing.
The phone itself works totally 100% fine, the touch works totally 100% fine, the only thing that is not happening is the data getting to the screen and displaying. The screen just flashes white for a second and then fades out (as you can see in the youtube link). Or it flashes a solid block of white at the top in the middle and faded white the rest of the way down and then it slowly all fades out (or disappears immedaitely if i press the lock button. The buttons all work fine (physical and touch) and i can navigate around the phone, albeit totally blindly.
This is really frustrating, and I'm pretty disappointed to see how sony had no interest at all in helping me resolve this situation.
Flashtool works with lock and unlocked bootloader
XDAプレミアムを使用 して私のLT28hから送ら れてきた
UchihaDareNial said:
Flashtool works with lock and unlocked bootloader
XDAプレミアムを使用 して私のLT28hから送ら れてきた
Click to expand...
Click to collapse
....right i know, but why does that matter. Why would reflashing my phone help at all at this point. Did you even read my post?
Listen to us
Alright so you came to this thread for...help
We have told you numerous times to flash using this tool (dev host link):
http://d-h.st/Kb8
install the flashtool created by Binary (sorry for username spelling error)
Download the ftf
https://docs.google.com/file/d/0B18FXPCopQhkeXNoWGVWbzlRaG8/edit?pli=1
now USING FLASHTOOL (link 1)
FLASH the FTF (link 2)
A clean flash. This flash is different from the flash that Sony will provide you for obvious reasons.
Using this method will COMPLETELY remove any doubt whether the issue is regarding software or hardware. Then you dont have to "think" whether the issue is hardware related or software related.
Sorry if i sounded rude but i had a hard time comprehending why you would not use the advice given by i believe 2 different indiviuals on a questions and answers thread.
424aca said:
Alright so you came to this thread for...help
We have told you numerous times to flash using this tool (dev host link):
http://d-h.st/Kb8
install the flashtool created by Binary (sorry for username spelling error)
Download the ftf
https://docs.google.com/file/d/0B18FXPCopQhkeXNoWGVWbzlRaG8/edit?pli=1
now USING FLASHTOOL (link 1)
FLASH the FTF (link 2)
A clean flash. This flash is different from the flash that Sony will provide you for obvious reasons.
Using this method will COMPLETELY remove any doubt whether the issue is regarding software or hardware. Then you dont have to "think" whether the issue is hardware related or software related.
Sorry if i sounded rude but i had a hard time comprehending why you would not use the advice given by i believe 2 different indiviuals on a questions and answers thread.
Click to expand...
Click to collapse
Hi,
because I could not follow the advice from the first user because the bootloader is locked. The second person gave me the advice, but honestly it seemed like pretty pointless advice. I don't understand how it is "obviously different" if it is literally flashing the same firmware (at least the first advice was that). I don't think it's that strange to ask why it would be any different.
To me it sounds like I had a broken window in my house and I asked someone how to fix it. I bought the replacement glass from store A and it didn't fit. I asked for help and someone pointed me to the exact same item at store B and said that surely it would work. Do you understand why this could be confusing? I feel like about half the time people give help on XDA it is very general and people are just looking for "thanks"...
I'll definitely try this though if you think there's a chance that it might work out differently. I'll try and get it set up tonight, thanks for the encouragement, I understand I probably sound stupid, just trying to figure out what to do.
Also, I assume this flash tool won't work if USB debugging isn't enabled. As I've said in previous posts, I can click things just fine, but because I can't see what I am doing, I don't have way of knowing where to click on the menu.
Does anyone have their phone set up with this version of android still. If you could take screen shots of each click to make to get to the dubugging box (and if there is a confirmation box) i would greatly appreciate it. I only had the phone for a week before this randomly happened, so I hadn't thought to enable debugging yet, as I hadn't even thought about custom firmware yet.
EDIT: Or even just a picture of what the screen that comes up when you long press to shut the phone down. I have no way of turning off this phone right now without just waiting for it to run out of battery.
Holding down the power button for a long time does nothing, holding vol up and power restarts it, but I need a way to turn it off. If i hold the power button for like a second so instead of locking it, the menu comes up, I just can't seem to find the freakin button for power off.
(please remember I can see nothing on the screen, it is just blank).
flashtool does not need debugging when you doing the actual flashing
to turn off the phone
SIMULTANEOUSLY hold down
Power+ Vol up + Vol Down (AT THE SAME TIME)
wait for about maybe less than 25 seconds and you will experience THREE short consecutive vibrations
at this time...the phone is off
then you can begin the flashtool method
Related
Hi,
I recently got my phone unlocked via testpoint (I think) and it was fine for a week or so but then the touch screen started locking up after i turn the screen on and bring up the lock screen and wouldn't respond to my touches (so I can't answer my calls/texts until I restart my phone), the screen itself was fine as I can see everything still and the phone still responds as the gamepad is still functioned so I could turn it off and on again which then fixed it for a few hours.
This has been happening a lot recently and a new problem has developed which is that it will not boot properly, if I have it plugged in and boot from the "charging mode" its fine but the screen doesn't work until about 10 reboots and on battery it hangs at the Sony Ericsson text screen (On boot) and I have to battery pull it and reboot it many times before it will boot successfully again.
It is running a stock gingerbread ROM (Build .42 - rooted). This worked perfectly and never locked up once before the unlock, so I'm placing my suspicions on that. -.-
any ideas for fixes are greatly appreciated as having this phone doing this ALL THE TIME is very frustrating and seems to be happening more regularly and sometimes even when the screen is turned on and I'm using the device.
Thanks in advance and for reading all of that (If you did )
The fact that you unlocked it shouldn't matter that it's having issues booting up. I had mine unlocked via testpoint and it was all good. Try reflashing your stock FTF.
I think build .42 is Verizon, right? But what phone version do you have?
I have the R800i - originally locked to orange. I flashed a .42 build i fund on the internet, i think it was a Chinese ROM as it came with Chinese keyboard etc. and various Chinese apps
hmm, as I'm typing this I'm waiting for it to reboot - Not working -.- I got told by the guy who unlocked it that i cant update my phone or it may blank screen on me or something? i didn't want to risk anything by re-flashing it as i don't want to have to buy a new phone if this one completely messes up to the point that it's bricked I'm thinking a reflash is the way to go... Can titanium backup backup whatsapp properly so i dont have to sort out my activation stuff again? it's assigned to my old number atm so yeahh...
Same problem over here.
I used to use the Doom kernel for over a year without problem but then the touchscren would frequently lose it's ability to react to touch usually a reboot would fix it, at some point i had to hold a button while bootup for it to react again soon i discovered that sliding the gamepad out was what killed the touch capability sliding the gamepad back in did not restore it only a reboot or as i discovered holding the home button for about 10 seconds how ever it was less and less functional until at somepoint nothing would restore it and the touchscreen permanently lost it's touch. Assuming it might be a software problem i reflashed stock rom and stock kernel the problem still persists and i am not sure if ihad this problem before reflashing or not but i also now have the problem that when pressing the power button the phone does not react for 15 seconds before getting to the sony erricons (or doom kernel) writing to not move one step further no matter the wait while starting with usb plugged in again takes 15 seconds wait time before anyting shows up but then after 30 seconds continues to the next splashscreen to start properly.
Initially i assumed it would be a software problem (like slyhedgehog56) how ever as not even reflashing the entire system fixed it i think that option is out of question. with the touchscreen capability i would blame it on the digitizer but would a digitizer problem also cause the boot issues? With unlocked boot loader i am obviously out of warranty and id rather not have to buy a new phone i would what so ever not mind doing some basic human capable repairs on it (for example exchanging digitizer) how ever i don't want to invest into repairs that possibly wont help anyway.
I hope somebody can provide us with some insight.
Well you've also got to consider is electricals can go wrong weather its a phone laptop toaster ect sometimes stuff just stops working for no reason and something will break just the way it works unfortunately
Sent from my R800i using xda app-developers app
ILikeTheWayYouMove2 said:
Well you've also got to consider is electricals can go wrong weather its a phone laptop toaster ect sometimes stuff just stops working for no reason and something will break just the way it works unfortunately
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
Well while it certainly is true that everything stops it's not quite for no reason i mean there is most certainly some reason, it's not like the device just randomly decides "im perfectly fine but i wont work anymore" if it's a broken contact a lose cable or a fried chip something IS to blame for malfunctions and if there is a specific pattern of malfunctions it may be possible to track back just what component gave up.
So thank you for notifying me that things break at times i will still continue to wait if somebody possibly has more detail on this particular malfunction though.
Grey-fox-13 said:
Same problem over here.
I used to use the Doom kernel for over a year without problem but then the touchscren would frequently lose it's ability to react to touch usually a reboot would fix it, at some point i had to hold a button while bootup for it to react again soon i discovered that sliding the gamepad out was what killed the touch capability sliding the gamepad back in did not restore it only a reboot or as i discovered holding the home button for about 10 seconds how ever it was less and less functional until at somepoint nothing would restore it and the touchscreen permanently lost it's touch. Assuming it might be a software problem i reflashed stock rom and stock kernel the problem still persists and i am not sure if ihad this problem before reflashing or not but i also now have the problem that when pressing the power button the phone does not react for 15 seconds before getting to the sony erricons (or doom kernel) writing to not move one step further no matter the wait while starting with usb plugged in again takes 15 seconds wait time before anyting shows up but then after 30 seconds continues to the next splashscreen to start properly.
Initially i assumed it would be a software problem (like slyhedgehog56) how ever as not even reflashing the entire system fixed it i think that option is out of question. with the touchscreen capability i would blame it on the digitizer but would a digitizer problem also cause the boot issues? With unlocked boot loader i am obviously out of warranty and id rather not have to buy a new phone i would what so ever not mind doing some basic human capable repairs on it (for example exchanging digitizer) how ever i don't want to invest into repairs that possibly wont help anyway.
I hope somebody can provide us with some insight.
Click to expand...
Click to collapse
I'm not gonna lie myself as the same thing exactly happened to my phone and it died week ago.
Here's how it started
1 Touchscreen died for 5 Seconds when I didn't use phone for long.
- Over two weeks this dead time longly extended.
3 Touchscreen became completely dead and unusable.
- Tried stock rom, Markpython's Ics Rom and Slimbean (no result so hardware problem).
5 Relocked the bootloader, flashed stock fw.
- Device won't boot unless in USB Mode
7 Phone turns unusable (Yes I can navigate using gamepad) and goes to Sony Centre
sewer56lol said:
I'm not gonna lie myself as the same thing exactly happened to my phone and it died week ago.
Here's how it started
1 Touchscreen died for 5 Seconds when I didn't use phone for long.
- Over two weeks this dead time longly extended.
3 Touchscreen became completely dead and unusable.
- Tried stock rom, Markpython's Ics Rom and Slimbean (no result so hardware problem).
5 Relocked the bootloader, flashed stock fw.
- Device won't boot unless in USB Mode
7 Phone turns unusable (Yes I can navigate using gamepad) and goes to Sony Centre
Click to expand...
Click to collapse
Sounds like the exact same problem yes (including the gamepad navigation) would you mind keeping me/us updated over how it goes? what they blame to be the culprint etc?
friends too..
Turns out a friends Xperia play has the EXACT same problem so the test point unlock isn't the issue here tried reflashing this one and no help at all, it will boot if I gold the power button then plug a USB cable in but the screen doesn't respond to touches. The same for both phones, they won't boot without a USB connected and will occasionally work once every 50 or so tries without the cable -.-.
I'm at a loss, I've searched the internet to find no help and everyone just saying "use the Sony repair tool" no. It doesn't work!
sewer56lol said:
I'm not gonna lie myself as the same thing exactly happened to my phone and it died week ago.
Here's how it started
1 Touchscreen died for 5 Seconds when I didn't use phone for long.
- Over two weeks this dead time longly extended.
3 Touchscreen became completely dead and unusable.
- Tried stock rom, Markpython's Ics Rom and Slimbean (no result so hardware problem).
5 Relocked the bootloader, flashed stock fw.
- Device won't boot unless in USB Mode
7 Phone turns unusable (Yes I can navigate using gamepad) and goes to Sony Centre
Click to expand...
Click to collapse
slyhedgehog56 said:
Turns out a friends Xperia play has the EXACT same problem so the test point unlock isn't the issue here tried reflashing this one and no help at all, it will boot if I gold the power button then plug a USB cable in but the screen doesn't respond to touches. The same for both phones, they won't boot without a USB connected and will occasionally work once every 50 or so tries without the cable -.-.
I'm at a loss, I've searched the internet to find no help and everyone just saying "use the Sony repair tool" no. It doesn't work!
Click to expand...
Click to collapse
I have the same exact problem ,I made a very interesting detailed thread about it a few minutes ago , please have
a look at it and put a comment or something ...
Totally Depressed : My Xperia Play is Stuck at Sony Ericsson Text at Boot Screen !
Still nothing for me
Still in repair centre.
Sent from my GT-I9300 using xda app-developers app
(Yay finally got an S3 like I said in my Rom thread)
sewer56lol said:
Still nothing for me
Still in repair centre.
Sent from my GT-I9300 using xda app-developers app
(Yay finally got an S3 like I said in my Rom thread)
Click to expand...
Click to collapse
Thank you for keeping us updated and yeah i can imagine it takes a little longer over the holidays.
(btw congratulations on the S3)
Grey-fox-13 said:
Thank you for keeping us updated and yeah i can imagine it takes a little longer over the holidays.
(btw congratulations on the S3)
Click to expand...
Click to collapse
I got it back , I haven't done any testing but it seems to be working fine.
Boot = OK
Touchscreen = OK
Gamepad = OK
Touchpads = Not Tested but should be ok.
Version = .42 (2.3.4) (UK GENERIC) - Same version as I gave into store.
The software was upgraded to the very last version?
Fought last version was .62
Sent from my GT-I9300 using xda app-developers app
---------- Post added at 06:27 PM ---------- Previous post was at 05:59 PM ----------
Forgot to say they changed the digitizer.
Sent from my GT-I9300 using xda app-developers app
sewer56lol said:
I got it back , I haven't done any testing but it seems to be working fine.
Boot = OK
Touchscreen = OK
Gamepad = OK
Touchpads = Not Tested but should be ok.
Version = .42 (2.3.4) (UK GENERIC) - Same version as I gave into store.
The software was upgraded to the very last version?
Fought last version was .62
Sent from my GT-I9300 using xda app-developers app
---------- Post added at 06:27 PM ---------- Previous post was at 05:59 PM ----------
Forgot to say they changed the digitizer.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Awesome! Keypad fault interesting
hmm you said you had flashed another rom that means you had your bootloader unlocked and your warranty voided right?
Did they charge you for the repairs?
Grey-fox-13 said:
Awesome! Keypad fault interesting
hmm you said you had flashed another rom that means you had your bootloader unlocked and your warranty voided right?
Did they charge you for the repairs?
Click to expand...
Click to collapse
I relocked my bootloader beforehand giving it to repair centre.
I fought I said this a couple of posts ago.
And no they did not charge me at all.
Sent from my GT-I9300 using xda app-developers app
Edit (here's the post) :
sewer56lol said:
I'm not gonna lie myself as the same thing exactly happened to my phone and it died week ago.
Here's how it started
1 Touchscreen died for 5 Seconds when I didn't use phone for long.
- Over two weeks this dead time longly extended.
3 Touchscreen became completely dead and unusable.
- Tried stock rom, Markpython's Ics Rom and Slimbean (no result so hardware problem).
5 Relocked the bootloader, flashed stock fw.
- Device won't boot unless in USB Mode
7 Phone turns unusable (Yes I can navigate using gamepad) and goes to Sony Centre
Click to expand...
Click to collapse
Yes i know that you mentioned it however i thought they would/could check the status using the IMEI and could tell if it was locked nlocked though admittingly getting the code to unlock it using th IMEI does not actually mean that you unlocked it... ut alrigh thanks again
sewer56lol said:
I relocked my bootloader beforehand giving it to repair centre.
I fought I said this a couple of posts ago.
And no they did not charge me at all.
Sent from my GT-I9300 using xda app-developers app
Edit (here's the post) :
Click to expand...
Click to collapse
My Captivate Glide's screen does this whenever I turn it on:
I didn't drop it or get it wet, it just started doing this randomly.
I live in the UK and ordered the phone unlocked over eBay so I can't take it into an AT&T store, sadly.
Do you guys know if there's anything I could do myself or anything someone more experienced in repairing mobile phones could do to fix the screen?
This is bearing in mind that not many people over here have seen one of these phones though.
Any help would be massively appreciated. Thanks guys.
you was using still GB right? just flash ics via odin, with one click or with a tar file
This is UCLH2 without one click
http://androidromupdate.com/2012/09/...ota-stock-rom/
And here is the latest version with bug fixes (like keyboard light)
http://androidromupdate.com/2012/11/...ptivate-glide/
and there is for one click
http://www.androidauthority.com/captivate-glide-sgh-i927-att-android-4-0-4-ics-uclg9-leak-110365/
i think that only one click wipe your internal storage. but is the bes (in my opinion). try it, dont have anything to lose
No, I already updated it to ICS. Should I reinstall it? Will that fix the screen? How will I manage to do it with the screen all messed up?
if you can put in download mode, then you can. Its weird because i only see that problem with GB. Put in download mode and then reinstall
I just tried putting it into download mode but I get the exact same thing.
Thats weird, the problem is weird because it never happen to me in download mode, maybe you can try it without battery, or let the phone without battery a couple of hours, etc.
Dont Know what you cand o, because if you cant enter in download mode, you will be no able to flash ICS
Hrm... that purple splotch in the bottom left of the screen doesn't look so good... Almost appears as if it had been dropped on that corner at some point in the phone's history. I am tempted to say that is a hardware issue, though. Reminds me of when the flex cable for my laptop's display started shorting out many years ago. Might be repairable, but, might be a costly repair depending on what all needs to be replaced. I can't imagine replacing the software on it will do much, though, sorry to say. You could give it a shot, you can verify if your phone made it into download mode without the display by loading up odin and seeing if it detects under that, and then running the one click install (or any other since you'd have odin running anyway) but I wouldn't expect much.
If you're not getting the Samsung/Rogers logo screen, you're done. Either the screen is physically damaged, or the bootloader is corrupt. There's no saving that one, sadly.
yes, try what Artemis-kun say. put in download mode and connect, and see if odin detected. Or maybe just turn on the phone and wait a little, then try to call to your phone, if the phone ring or appears to be on, then is a hardware problem.
But try what Artemis-kun, maybe you have luck
PD: now i see better the image and it seems little different from what it happens to me. if you turn on, inmediatly happen that? or screen banish slowly?
AW: [Q] Screen's gone fuzzy and weird - need help please
There should be a cable, connecting the hardware to the display. Maybe it loosened, you should check out the video of a guy tearing his glide apart, hopefully youll find something to repair there.
Sent from my SAMSUNG-SGH-I927 using xda app-developers app
Hey guys, you'll be glad to hear I finally fixed my Glide by installing a new screen assembly from Repairs Universe.
So, been rooting, fiddling, installing ROMs, etc for a couple years. By no means am I an expert, I can just do research and read. I've had bootloops, and crashes, and all the same issues everyone else on this forum has had over the course of learning this stuff. So, when my phone wouldn't boot up even into recovery, I didn't sweat it at first. But, well, I've tried everything and nothing works. I can't boot, I can't charge it. Nothing works.
So, here's the breakdown.
Lt28i
Was running stock
Phone was rooted
CWM recovery
Bootloader is unlockable via regular means.
Hated it since a recent update. Phone was slow and i wanted JB. So i started the process.
I installed a new kernel, was in the process of installing a new ROM, but the instructions said to delete /system. I did.
From that point on, phone would not boot. Would not charge and would not get into recovery.
I can't connect via adb/fastboot.
It's a brick sitting on my desk. I've since gotten an HTC one, which IS AWESOME guys, but I hate having a perfectly fine piece of hardware just sitting on my desk collecting dust, (not to mention hate admitting defeat) so I'd like to get it working and either give it to a friend or sell it. Can anyone help.
Symptoms. As soon as i plug it in, the red light goes on. After about 15 minutes, the sony logo comes on with the red light off for just under 10 mins or so, then black screen and red light on. So, it's in a kernel boot-loop of sorts, but never gets past it and therefore doesn't charge. I've left it unattanded for over a week to drain the battery, hoping it'll reset, but no change. Immediately the red light goes on when plugged in. No way to boot into recovery. No way to connect to fastboot.
Any ideas?
Have tried the following:
http://forum.xda-developers.com/showthread.php?t=1849170
and a bunch of others. None has worked.
So your bootloader is locked?
You can't flash any custom kernel on locked bl.
First, connect your phone to a wall charger for whole night.
Then use Update Service or PCC to repair it.
Remember: do not connect your phone to PC until it ask you to do so.
Press vol down when connecting to PC.
cities516 said:
So your bootloader is locked?
You can't flash any custom kernel on locked bl.
First, connect your phone to a wall charger for whole night.
Then use Update Service or PCC to repair it.
Remember: do not connect your phone to PC until it ask you to do so.
Press vol down when connecting to PC.
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Click to collapse
sorry, my mistake. The plan was to flash a kernel, but i never got around to it. I had looked into unlocking the bootloader, but wanted to see if I could get any good JB roms first. Sorry about that false info.
I have both let the phone die completely, or so I think, unless it keeps its charge for over a week and charged it for about 40 hours. Like I said, it does the bootloader boot loop which seems to keep it from charging. I never get to the screen where it shows the charging icon, so I can't tell, but I've definitely left it on a charger (not PC) for at least a day and a half. No go.No amount of pressing vol down works.
Does flashtool work on bricked phones?
lewis021 said:
Does flashtool work on bricked phones?
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Click to collapse
Yes, Unless your device is hard bricked meaning it wont show any led or wont do anything basically
AndroidHoneyComb said:
Yes, Unless your device is hard bricked meaning it wont show any led or wont do anything basically
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Click to collapse
Well, that's why I'm hopeful, cause the led does light up immediately on plugin. And the Sony logo screen shows up for a few minutes, then disappears. I have tried flashtool, but it won't connect. No go.
vijn said:
Well, that's why I'm hopeful, cause the led does light up immediately on plugin. And the Sony logo screen shows up for a few minutes, then disappears. I have tried flashtool, but it won't connect. No go.
Click to expand...
Click to collapse
Your either using flash tool wrong (Hold the down button while plugging in the usb to go in flashmode and then flash the ftf quick before flashmode restarts of being idle) The Sony logo is still there so there should be no reason to send it in until all possible repair techniques have been used
AndroidHoneyComb said:
Your either using flash tool wrong (Hold the down button while plugging in the usb to go in flashmode and then flash the ftf quick before flashmode restarts of being idle) The Sony logo is still there so there should be no reason to send it in until all possible repair techniques have been used
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Click to collapse
Well, I've used flashtool a whole bunch of times. Sure from time to time there's an issue with it, but I've tried different versions and none has been successful. And I'm very familiar with the "getting into flashmode" process. And yes, I would agree with you that if the sony logo shows up, then there's gotta be a way, but I'm telling you, it's just not happening. I've tried 100 times.
vijn said:
Well, I've used flashtool a whole bunch of times. Sure from time to time there's an issue with it, but I've tried different versions and none has been successful. And I'm very familiar with the "getting into flashmode" process. And yes, I would agree with you that if the sony logo shows up, then there's gotta be a way, but I'm telling you, it's just not happening. I've tried 100 times.
Click to expand...
Click to collapse
Does Flashtool show anything after you connect your phone to PC with flashmode?
"Drivers have to be installed" or somethimg?
vijn said:
Well, I've used flashtool a whole bunch of times. Sure from time to time there's an issue with it, but I've tried different versions and none has been successful. And I'm very familiar with the "getting into flashmode" process. And yes, I would agree with you that if the sony logo shows up, then there's gotta be a way, but I'm telling you, it's just not happening. I've tried 100 times.
Click to expand...
Click to collapse
If you can see the Sony Logo then it has to work, Hold the down key, while plugging it in and it will show a green led... I had the same problem as you (cause I do things that sony may not like, on my phone)
1. Make sure you have the correct drivers installed.
2. Turn your phone off and unplug USB cord.
3. Hold the VOLUME DOWN button while inserting the USB cord.
4. You should see your small notification light in the top right of the phone turn green.
AndroidHoneyComb said:
If you can see the Sony Logo then it has to work, Hold the down key, while plugging it in and it will show a green led... I had the same problem as you (cause I do things that sony may not like, on my phone)
1. Make sure you have the correct drivers installed.
2. Turn your phone off and unplug USB cord.
3. Hold the VOLUME DOWN button while inserting the USB cord.
4. You should see your small notification light in the top right of the phone turn green.
Click to expand...
Click to collapse
Ya, first of all. I can neither turn the phone on or off. I have no control of it. It "turns on" when it wants and off when it wants. But when i say turns on, it only turn onto the sony logo screen after about 20 mins of being plugged in, when I guess the charge is just enough to allow it to start the boot process. Then the sony logo screen turns on, until that tiny charge dies and the phone turns off and the red LED comes on. Process repeats over and over again. I even put a rubber band on the phone to keep the volume down button pressed so that when the charge does reach the right level for the boot process that the vol down button will trigger recovery, but no deal. If this is the only way to get this thing working, is what you've recommended above, then phone is completely bricked, cause the phone has been like this for 2 weeks and nothing has worked. I know i have the drivers, cause up until this issue, flashtool worked fine. But the PC doesn't even recognize that there's a device plugged in at all now, cause the phone never boots. So, it's like plugging in a usb HDD that is off. I didn't really expect anyone to have a solution, cause i've done extensive research and tried almost everything I've read that seemed relevant, but I still had hope. I suspect the only way to fix it is to open it and connect directly to the mobo in some other way, but i don't have the tools or resources for that. Not even sure I can send it in to be repaired cause it's rooted. Unless someone has a eureka solution, my only option is to send it in to a 3rd party repair guy. Any other thoughts?
The most important thing is: what have you done to your phone before?
Flash something or edit something?
To turn off your phone, long press power + vol up until 3 vibrations.
Then connect your phone to a wallcharger for whole night.
(Do not use PC cable... It won't charge much...)
Then flash stock ftf via Flashtool.
Sent from my LT26i using xda app-developers app
Just read my first 2 posts in the recovery thread sticky'd in the general section.
Then reinstall ALL drivers available in flashtool.
Then use the rubber band trick from my thread. Make sure that the rubber band pushes the button in.
Sit back and wait ,believe me this is the hardest step.
From my Xperia LT28at ION
ToledoJab said:
Then use the rubber band trick from my thread. Make sure that the rubber band pushes the button in.
Sit back and wait ,believe me this is the hardest step.
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Click to collapse
I laughed at the method simplicity, and got amazed on how effective is it.
So when you connect the phone to your PC while holding the volume down key...no green light, and its not recognized by your PC at all, right? Assuming you're using windows; does windows try to install any drivers or anything? Are you prompted in any way that a device has been connected?
and did you try the above mentioned? Hold UP and power button for like 10 seconds...you'll feel it vibrate once...then a few seconds later it should vibrate 3 times...I bricked my phone to some degree Sunday...only I had no response whatsoever...no led while charging, or otherwise...and literally no response from anything...until i tried that vibrate 3 times thing...and it booted right up after...
NO GO!
Well, I've tried it all. @ToledoJab I've read and reread that original post a bunch of times. followed all instructions, in fact, I had read that post many times before even posting in this forum with no luck, but I thought I'd be patient and try again, Used the rubber band technique. Nothing. Seems, when the rubber band is used, the phone doesn't even start the boot process, meaning never shows the sony logo screen.
@jtr what no one seems to understand is, there is absolutely no response to using the power button to turn this on or off. No vibrate, nothing. There are only 2 states. 1. When plugged into wall or PC, LED is red and after 20 mins Sony logo shows up if the vol down button isn't pressed. 2. When not plugged in no led.
Flashtool has been open for 2 days, phone has been plugged in, with rubber band. Drivers installed. Phone is never recognized because it never turns on. it's in perpetual red light on mode.
I don't know guys. I'd say this is an official brick. Not sure there's any way to fix this without opening it up. Still open to any ideas, but please read what I've posted because all the recommendations so far have been things I've already said I've tried, and numerous times. I can't imagine there's anything else to try, but thought I'd update you guys nonetheless.
cool, i understand.
If the volume down key is preventing it from going into that boot loop, though...it seems to be responding to physical input to some degree...
Have you tried any of this without a sim card? I know that sounds trivial, but after a full week of messing with mine a fresh sim-less start knocked out several bugs...and i hadn't read much of that on xda, but the AT&T return directions suggested a without sim boot up as the first thing to do? and at the time, i too, was dealing with some sort of varying degree of brick.
There are also varying ways to drain a permanent phone battery...i wouldn't say thats the best way to go about this, but a friend of mine has a screwed up car charger that does exactly this...which he's kept to bring his samsung nexus out of hard bricks multiple times...i'd say that's definitely a last resort though...the stuff you'd need would only be a couple bucks at radio shack i'd imagine haha.
If you get the Sony screen you should get in to flash mode, and I say should.
With the phone plugged in to PC with flashtool ready to flash, try to do a one vibration reset at Sony screen then immediately press and hold volume down.
Sent from my LT28i using xda app-developers app
Alright, so here is what's going on.
I had my alarm go off earlier today, got up, unplugged my phone like normal. I swiped off the notifications I didn't care about like a tapatalk message etc. I noticed that Google Current's automatically updated. I'm sure that's no huge deal.
I locked the screen and went about my day. I tried to swipe to unlock, and the phone freezes and reboots. The phone is responsive until you unlock it, then it just freezes and reboots.
Tried safe mode once, and it worked fine. I then turned it off, and tried normally booting again, same freezing and rebooting. So I went to go back to safe mode, and now safe mode is doing the same thing, which means that a factory reset is now out of the question.
What the hell man.
Specs:
- Samsung Galaxy Nexus
- All stock apps except added Facebook and Tapatalk
- Jellybean 4.2.2 software I believe. I'd double check if I could.
- Still locked and unrooted
Any ideas on where to go from here? No warranty, so any ideas would help
It turns on, goes to lock screen. Then freezes when I try to get anywhere from that lock screen. Even on safe mode.
Then it will reboot automatically after about 30 seconds.
I should note I received a text in this time, and thought maybe just pulling the notification bar down and going straight to the text would work. The notification bar works, but when I hit the text, it froze the same way.
This must be some sort of self check or some Android process crashing. But I can't utilize safe mode to fix it.
Any ideas on what to do? I know there are threads with this problem, but this involves an unrooted phone, of which I have seen no threads, or threads with answers. I am not experienced with getting too far into Android, so just a direction to go, or something to try when I get home would be awesome. (At work currently)
The only options I have right now are the options upon booting with the volume down, which are Start - Restart bootloader - Recovery Mode and Turn off. In this screen, here is my info:
FASTBOOT MODE
PRODUCT NAME - tuna
VARIANT - maguro 16GB
HW VERSION - 9
BOOTLOADER VERSION - PRIMELA03
BASEBAND VERSION I9250UGLL1
CARRIER INFO - NONE
SERIAL NUMBER - xxxxxxx
SIGNING - production
LOCK STATE - LOCKED
In recovery mode, I see a dead android guy with a red triangle and an exclamation mark in it.
I realize you guys probably get a lot of dumb questions so I tried unloading all the information I could. My replies will be 5 minutes apart, as I'm new and I see that's a restriction on being here.
Thanks in advance
You can try unlock the bootloader (it'll erase your data so be careful) and then try flashing the oficial google image via fastboot and see if it solves it.
EDIT: in that screen of red triangle press up and power at the same time to show the options. There you can do a factory reset to see if it solves it. No need to unlock the bootloader that way.
Daedalus93 said:
You can try unlock the bootloader (it'll erase your data so be careful) and then try flashing the oficial google image via fastboot and see if it solves it.
EDIT: in that screen of red triangle press up and power at the same time to show the options. There you can do a factory reset to see if it solves it. No need to unlock the bootloader that way.
Click to expand...
Click to collapse
Got it. It works now, but curious, is this a common occurrance? I have no idea what caused it, which worries me. But it seems to be working fine.
Wasn't worried about data loss, I haven't had the phone for too long yet. I plan on just installing the minimum apps. The point of me not unlocking it was to avoid issues, but I had more luck with unlocking it than leaving it locked.
That said, I wasn't aware you had to hold the vol up and power button to get to the options from the dead Android screen. That was an oversight on my part when I was looking up for data.
Words cannot explain how thankful I am, so thank you
Moderators can close this thread if needed.
slipstreamconversion said:
Got it. It works now, but curious, is this a common occurrance? I have no idea what caused it, which worries me. But it seems to be working fine.
Wasn't worried about data loss, I haven't had the phone for too long yet. I plan on just installing the minimum apps. The point of me not unlocking it was to avoid issues, but I had more luck with unlocking it than leaving it locked.
That said, I wasn't aware you had to hold the vol up and power button to get to the options from the dead Android screen. That was an oversight on my part when I was looking up for data.
Words cannot explain how thankful I am, so thank you
Moderators can close this thread if needed.
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Click to collapse
No problem everything should work as intended now. What happened was a bit strange indeed. It it happens again with everything in stock then there is a possibility that it is faulty hardware and you should replace it. Maybe it was some configuration bug and nothing extreme
Daedalus93 said:
No problem everything should work as intended now. What happened was a bit strange indeed. It it happens again with everything in stock then there is a possibility that it is faulty hardware and you should replace it. Maybe it was some configuration bug and nothing extreme
Click to expand...
Click to collapse
Fauly hardware can cause this issue? I baby this phone, has yet to be dropped (let's admit, it's inevitable), the only thing it's seen is three drops of water that fell off my sunroof onto it. I immediately grabbed my phone and wiped it off, but it was all on the screen, not in the speaker or anything.
Either way, I'll keep an eye on it. Thanks again
slipstreamconversion said:
Fauly hardware can cause this issue? I baby this phone, has yet to be dropped (let's admit, it's inevitable), the only thing it's seen is three drops of water that fell off my sunroof onto it. I immediately grabbed my phone and wiped it off, but it was all on the screen, not in the speaker or anything.
Either way, I'll keep an eye on it. Thanks again
Click to expand...
Click to collapse
Yes. My phone recently was stuck on a bootloop and I've already sent it for repair. Yeah drops are never good
No problem
Hi everyone,
I'm experiencing pretty silly situation with my phone.
So the story begins here:
I was surfing the web while listening to music in the bus when suddenly my oneplus3 randomly turned off and I couldn't turn it back on. (I was on something around 15% on battery so it's not a low battery problem) I tried to turn it on several times and after holding the power button for like 10secs it turned on, and after pressing the power button again (because I needed to get past unlocked bootloader screen and dm-verity) I saw a boot screen. The capacitive button leds turned on and after 3 secs it turned off again, so I started worrying... After a while I tried to access the recovery, but no luck at all. It powers it self off after bootscreen. So I started to research. Tried to flash the entire OS, partritions with msmdownload tool. After several unsuccessful flashes (firehosewritedata failed sometimes while writing userimg or system.img or boot.img) I did get the download complete green text message, and after successful flash, the white LED turned on, even the phone was not plugged in USB or charger and turned off. The screen is completely black and the white led just flashes constantly without blinking or anything. I could only turn the led off by pressing the power button for another 10 secs. And after turning the phone off, problem still remains. After oneplus logo phone shuts down...
I can access bootloader.
And after flashing everything should be on stock, because now I only got screen only about bootloader, no dm-verity..
And of course - I still cannot access the recovery.
p.s. I tried to do the power cycle (as the tech support told me) but still no luck at all.
did u tried the full msmdownload tool (1gb) or the 55mb version ?
Mukthar. said:
did u tried the full msmdownload tool (1gb) or the 55mb version ?
Click to expand...
Click to collapse
1GB version
djemm1996 said:
1GB version
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Click to collapse
Are you sure that you did it right? Did your phone show up as mentioned in the instructions?
Puddi_Puddin said:
Are you sure that you did it right? Did your phone show up as mentioned in the instructions?
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Click to collapse
Of course. Everything is done right. I also get that green "download complete" message.
p.s I also opened the phone. water indicators are fine and no major defects what can i see by eye... All connectors are good as well.
Puddi_Puddin said:
Are you sure that you did it right? Did your phone show up as mentioned in the instructions?
Click to expand...
Click to collapse
And yes, phone was connected right. :good: installed drivers with test mode on Win10 and got Snapdragon device in COM devices. As well the MsmDownload tool shows up my device in port #20
Any ideas?
djemm1996 said:
Any ideas?
Click to expand...
Click to collapse
Follow method 2 from the Hard Brick guide by Naman Bhalla and try two or three times.
Sometimes it takes more than once for restoration.
Since you opened the phone, i think your warranty is gone now.
If the msmdownloadtool didnt help you, there is nothing you can do i think.
try to flash again, and if it still maybe something short inside.
if you have disassembly your phone, try disconnecting various flex cable like camera, sim slot etc that connect to the mainboard, that doesn't prevent device from powered on, then try to turning it on.
if it still, check your mainboard, if you don't know how, send it back.
AcidNoteZ said:
Since you opened the phone, i think your warranty is gone now.
If the msmdownloadtool didnt help you, there is nothing you can do i think.
Click to expand...
Click to collapse
Is ir really gone? There is a still warranty void sticker on the screw there, but of course it's possible to see by eye that the phone has been opened.
I have an appointment with Level2 tech support @oneplus, they are going to remotely flash the entire OS, but do you think they are using pretty similar technique as the msmdownloadtool?
djemm1996 said:
Is ir really gone? There is a still warranty void sticker on the screw there, but of course it's possible to see by eye that the phone has been opened.
I have an appointment with Level2 tech support @oneplus, they are going to remotely flash the entire OS, but do you think they are using pretty similar technique as the msmdownloadtool?
Click to expand...
Click to collapse
They are doing the same thing like you did.
I already had a session since i thought they are going to do something "special"
You can try the remote session but im afraid that wont help you if you already did it multiple times.
What about battery? Charged?
drmuruga said:
What about battery? Charged?
Click to expand...
Click to collapse
Yes battery is charged of course. It's just doint the same thing. Turns on, after a while when bootscreen comes it just turns off and white notification led appears, after that nothing.
I tried to flash it with tool using method 2 for like 15 times with "download complete" messages, but still no luck at all. Tried to erase partritions with fastboot, flashing just only recovery, modded recovery etc. but I still cannot access the recovery nor system. I just don't get it why the phone does not boot into recovery if I flash it or boot it straight away, It just only turns off and that's it. nothing more. Only black screen and white led lighting all the time (after a while the phone turns warm).
I have read all the MsmDownloadTool thread in "Mega Unbrick thread" and saw that few people have experienced the very same situation as me, so I was wondering if there is any fix for this? It's so strange that I was just surfing the Web and it just turned off by it self with like static image for miliseconds and after that just black screen.
There should be any fix. I guess that it's just a partition error...
Ok, not good news. I had a little remote session before a while. They says it's already a hardware problem.
AcidNoteZ said:
Since you opened the phone, i think your warranty is gone now.
If the msmdownloadtool didnt help you, there is nothing you can do i think.
Click to expand...
Click to collapse
Pfffft you think manufacturers notice when you take apart phones? Hell I took apart my Xperia Z2 because it was having problems and then glued it back together with cyanoacrylate hahahaha (worst thing to do but wtv) and no one noticed though it was seemless and everything looked perfect
Guys, I've got something for you! Not really the same thing as Naman.
p.s. not saying its original hehehehe keep safe
man i got a very similiar problem but my op3 has a black screen i was also on low battery around 5-15% when my phone went off after i was in twrp
Actually I was on twrp too! Also I have recently noticed that recovery loading speed was far too long than normal one. I'm talking for something about 5-7 minutes after reboot into twrp. So, who knows what did happen. Just made an RMA request. Will see how it goes.
Anyway, I was on stock 7.1.1 and it's just rooted with custom recovery and that's it! Nothing more! Is that just a factory failure or maybe it's caused by drops i have had? Nothing serious for a 4-5 times for a half year. Of course I have used it even in winter when the snowflakes are coming down from the sky and little rain. Btw, these liquid indicators are white, so all safe. ::laugh:
A
makadama said:
man i got a very similiar problem but my op3 has a black screen i was also on low battery around 5-15% when my phone went off after i was in twrp
Click to expand...
Click to collapse