Mail Application Bug - Desire HD Q&A, Help & Troubleshooting

Hi, I'm trying to setup a new email account and think there may be a bug.
I'm trying to setup a gmail.com account but I want to set the smtp settings to use my pobox.com account so that I receive email through gmail and send through pobox.
I use the wizard which you are presented with when you choose New Account. I choose gmail which fills in the gmail pop settings for you but on the smtp screen I change to my pobox.com settings and continue through successfully.
The problem is when I go back into the smtp settings for that account, the username and password has defaulted back to that for the gmail account which obviously wont work on pobox.com!! When I try to send a mail, it is actually sent through the gmail account and not the pobox smtp even though the username and password have defaulted to the gmail settings but the smtp is what I originally left it at the pobox address
Is this a known bug? Has anyone encountered this before? Is there a fix?
Thanks

In which app you trying to add new account Gmail app or Mail app? If it's Mail app just fill your account details with gmail credentials and when account is added, edit outgoing settings. Also don't use the wizard, create it manually

SeriosBG said:
In which app you trying to add new account Gmail app or Mail app? If it's Mail app just fill your account details with gmail credentials and when account is added, edit outgoing settings. Also don't use the wizard, create it manually
Click to expand...
Click to collapse
I tried that unfortunately The trouble was that when I sent an email it looked as if it had been sent by the gmail account - the settings defaulted back to gmail. The settings will not save!!!
I am using mail app btw.
I have found seen other email clients which have identities so its a shame mail app does not have this feature.

I'm glad you find solution. Yes its real pity, mail app its good app

Related

googlemail

Is there anyway I can the HTC email widget to display my googlemail account as I've been trying to set it up bit without success?
I couldn't use theHTC mail widget for gmail either. I could setup hotmail no problem. Is it possible that gmail must be used through the gmail app only?
Looks like which is a shame as I prefer the HTC email layout
add account (active sync)
email address - enter your full email address (eg. [email protected])
server address "m.google.com"
domain - leave blank
username - enter your full email address (eg. [email protected])
password - your password
select SSL
hope this helps
it is possible to use the HTC widget for gmail yea.
First you have to go into gmail on your pc then settings (top right)
Then choose "Forwarding and POP/IMAP"
Then choose "Enable POP for all mail (even mail that's already been downloaded)" or "Enable POP for mail that arrives from now on" deppending on what you want.
Then hit "save changes" at the bottom of the page.
now on the desire:
put the widget down.
choose to manually enter settings.
All default settings should be fine, just enter your gmail user and pass.
Then all should be good =]
I've tried both comments above, I get to the screen asking what data I want to sync but when i click finish setup, I just get an error message saying failed to create the account, pls try again later
williap said:
I've tried both comments above, I get to the screen asking what data I want to sync but when i click finish setup, I just get an error message saying failed to create the account, pls try again later
Click to expand...
Click to collapse
You want the pop3 option on your phone, not the activesync one. Just put in your google username/password. Make sure you have a data connection to the internet (3g/wifi).
I suggest using IMAP. Add the mail widget to one of the homescreens then tap to make an account. Choose pop/IMAP and you want IMAP.
Then add in your gmail (googlemail email and password. Make sure you are connected via wifi or your mobile connection and you should be all set....
Bandare said:
I suggest using IMAP. Add the mail widget to one of the homescreens then tap to make an account. Choose pop/IMAP and you want IMAP.
Then add in your gmail (googlemail email and password. Make sure you are connected via wifi or your mobile connection and you should be all set....
Click to expand...
Click to collapse
Well, i said pop3 but yes, it's techinically the Other(pop3/imap) option. If you are setting up gmail then you don't have to choose manual, and therefore you don't actually select either pop3/imap, just enter your username and password...
Nope, neither of these work either
Try putting in "googlemail" instead of "gmail" where your email address and username goes.
That seemed to solve my problem.
I was putting googlemail but tried gmail and all working ok now so cheers
williap said:
I was putting googlemail but tried gmail and all working ok now so cheers
Click to expand...
Click to collapse
no problem. strange that some people need to use gmail and others need to use googlemail to get this to work
Gmail IMAP working like a charm for me.
Thinkin may stick to the gmail app now though as tend to get notified of new emails quicker then the HTC widget.
I have one gmail account through the gmail app and another gmail account through the HTC mail via ActiveSync. both push through as fast as each other imo.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

Gmail Exchange ActiveSync - Same as IMAP?

After trying various email options with my Desire, using Exchange ActiveSync protocol between Gmail and the standard mail app seems the best of several poor options. It isn't working quite as I expected though. It seems to be similar to IMAP in the way it displays the correct emails in various folders as a copy of what's in gmail on the web. However, it only copies folder contents that I've changed by other means (PC or webmail). If I move, create or delete emails using the mail app, that isn't then reflected in my account in the web.
Is this just the way it is supposed to be or should it work the same as IMAP, and if so, why isn't it? Any suggestions appreciated.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I use exchange with the HTC Mail application with my Google account as well. When I move or delete messages, they get deleted on gmail.com in 2-3 seconds.
Maybe something is wrong with your configuration, you sure you have it on push? Mail app -> Settings -> Send/Receive -> Push
abats said:
I use exchange with the HTC Mail application with my Google account as well. When I move or delete messages, they get deleted on gmail.com in 2-3 seconds.
Maybe something is wrong with your configuration, you sure you have it on push? Mail app -> Settings -> Send/Receive -> Push
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Click to collapse
Thanks for replying. I'm glad it works ok for you, as it gives me some hope.
Yes I do have it set to push. I also have the domain set to Google and my username set as my email address, and SSL is on.
Are you in the UK? I am, and my email address is therefore googlemail rather than gmail, so I'm wondering if my login details should be also. I'll give that a go now and see if it makes any difference.
[Edit] I've tried changing the domain of my username to gmail instead of googlemail, but it wouldn't create the account. So I'm stuck with what else to try.
Well somehow it now works fine. The only difference is that my email address (not my username) now has the gmail domain and not googlemail. I had to re-create the account to change the settings, so either there was something wrong that resolved itself when I did that, or the difference in the email address makes a difference.
Hopefully that may help someone else.
Well now it isn't working again. Is nobody else having problems with their Desire and Google Exchange?
Here are my settings, and as I said works perfectly on my unbranded desire.
Email address: *******@gmail.com
Server address: m.google.com
Domain: google.com
username: *******gmail.com
CHECKED - This server requires SSL
In my account sync settings I'm syncing MAIL + Calendar.
Just for the record, I'm not using a task killer, which could possibly interfere?
abats said:
Here are my settings, and as I said works perfectly on my unbranded desire.
Email address: *******@gmail.com
Server address: m.google.com
Domain: google.com
username: *******gmail.com
CHECKED - This server requires SSL
In my account sync settings I'm syncing MAIL + Calendar.
Just for the record, I'm not using a task killer, which could possibly interfere?
Click to expand...
Click to collapse
It gave me an error when I tried to set my username to @gmail - Probably because I'm in the UK where Googlemail is used rather than gmail. Although if you wrote to me using @gmail, I'd still get it. So it's all a bit confusing. Besides, it did all work yesterday. I don't have the domain set the same as you, I just have "google" as I read elsewhere that was correct, even though that alone isn't actually a domain.
I wish I could edit these settings without deleting then re-creating the account, but there doesn't seem to be a way to. I'll do that again though to match your settings, if it lets me.
I'm not using a task killer by the way.
Tried using my Googlemaill account and says it can't do it - bit annoying but I'm happy with the gmail app tbh, just thought I'd try it out!
EddyOS said:
Tried using my Googlemaill account and says it can't do it - bit annoying but I'm happy with the gmail app tbh, just thought I'd try it out!
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Click to collapse
If you use @gmail as your username, it'll probably 'half' work. Mine is back up but it still isn't working properly. I'm not sure if it's better than using the Google mail app or not now, as I've gone between that and the mail app and K-9 so many times now, I forget what was wrong with each one. LOL. I think one of the major issues with the Gmail app is lack of copy/paste.
I rarely send email, I just have it to receive and then use my PC to get any attachments if needed...I'll stick with it for now!
I've found something similar. If I delete an e-mail on Webmail or IMAP (using Windows Live Mail) it doesn't disappear on the HTC Mail App (using Gmail Exchange ActiveSync). I have to delete it manually again. I've started a thread here:
http://forum.xda-developers.com/showthread.php?t=676890
Which is odd as both the native Gmail App and IMAP (using the same HTC Mail App) do.
Zackarydoo said:
I wish I could edit these settings without deleting then re-creating the account, but there doesn't seem to be a way to. I'll do that again though to match your settings, if it lets me.
Click to expand...
Click to collapse
You can, just go to "More" and then "Settings" in the HTC Mail App or click on Exchange in "Accounts and Sync". You can change it all there, except for the domain (oddly that seems to be only available when you first create the account). Which incidentally, Google say you should leave it blank:
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
This is the Windows Mobile instructions but Google intend you use this feature primarily on Windows Mobile handhelds.
abats said:
Here are my settings, and as I said works perfectly on my unbranded desire.
Email address: *******@gmail.com
Server address: m.google.com
Domain: google.com
username: *******gmail.com
CHECKED - This server requires SSL
In my account sync settings I'm syncing MAIL + Calendar.
Just for the record, I'm not using a task killer, which could possibly interfere?
Click to expand...
Click to collapse
work great for me. Thanks a ton

How to use multiple accounts at gmail?

I'm using gmail with one major gmail account plus few pop3 accounts.while using gmail at web I can chose which account name use for send out emails.i need sometimes to answer from another account name while still using one gmail login.
At android gmail application I cannot find such feature as changing "from"name. Any ideas?
Sent from my HTC Desire using XDA App
The gmail app supports multiple accounts. Use that.
Also, you can go into your gmail settings from your PC and have one of your gmail accounts access your other POP3, managing those account for you. You can even set them up with a filter with autolabeling so they stand out in your inbox, also set them up so they show the original email when you reply.
I manage 7 email addresses this way, it works perfectly if you take the time to set it up well.
Sent from my Nexus One using XDA App
Frankenstooge said:
The gmail app supports multiple accounts. Use that.
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Click to collapse
Im using built in Gmail client at HTC Desire. Is there any other to use?
Frankenstooge said:
Also, you can go into your gmail settings from your PC and have one of your gmail accounts access your other POP3, managing those account for you. You can even set them up with a filter with autolabeling so they stand out in your inbox, also set them up so they show the original email when you reply.
I manage 7 email addresses this way, it works perfectly if you take the time to set it up well.
Click to expand...
Click to collapse
Now Im totally confused .
Via web Im using one gmail account ([email protected]) which receives mails from this adress and from 3 other servers via POP3. Mails are flagged - just as you described. We are here same, but:
- when I write answer to @gmail.com - it goes with @gmail.com, one answering for some POP3 message - answering as POP3 account owner. Via website everything is OK.
Via [email protected] if I receive mails to @gmail.com or any other POP3 Im always answering with the name and account set in Gmail application. So if somebody sends me email to account which is checked by gmail via POP3 once I answer from web - looks good, answered from phone - not as I use @gmail answering profile.
How can I match those in HTC to settings from Web?
Use K9 mail available from market, it let's you set up your gmail account and send e mails from different accounts
Sent from my HTC Desire using XDA App
There are two email clients on android. The gmail app and the mail app. Use the later for multiple pop accounts and gmail at the same time. You can set up as many as you want. It's all built in. The google mail app is crap imo, just switch to the HTC one
NicodemPL said:
I'm using gmail with one major gmail account plus few pop3 accounts.while using gmail at web I can chose which account name use for send out emails.i need sometimes to answer from another account name while still using one gmail login.
At android gmail application I cannot find such feature as changing "from"name. Any ideas?
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Did you ever find a solution? I have the exact same question I have a gmail account, but my main email account is a work pop3. I used to use Outlook on my desktop and k9 on my EVO, but they didn't sync. Recently I changed over to using Chrome browser and gmail at work. I set gmail to check my work POP3 account and also have it set to send outgoing mail through the work pop3 server. My default "FROM" is my work POP3 address, but I can change the "FROM" to my gmail account using the drop-down in the "fROM" field. I also have another personal POP3 that I also have gmail checking and can send from that one as well.
My problem is that I can't select the FROM address when using the gmail app on my HTC EVO. It always addresses new messages from my default account which is the work POP3.
I like the gmail integration and don't want to to back to using multiple accounts in K9.
I cannot send outgoing email when out and about, but can receive incoming email anywhere.
When back in house and wifi, outgoing email suddeny sends.
I use pop3 on ukonline, so is there some security settings not working when not on wifi in house?
Sorry to hijack this thread, but I did a search and this was only topic that returned.
Your SMTP settings will be incorrect.
I suspect that you will be using UKOnlines SMTP server for outgoing mail, which is fine when you are connected via WiFi (and hence, via their network), but will not work via Mobile Internet unless they allow authenticated access from outside their network.
Regards,
Dave

Email issue

Ok using the default email app that comes on the phone ( I like it better than my gmail account ). I have 3 email account work, personal, and professional personal. When I respond to a email from work it uses my personal email to do it. I want it so it different email uses its own account to respond.
Anyone else with this problem? I kinda need it solved quickly of course because of being on the road and responding to work email.
Thanks guys.
There is no option like that. It's not the email application problem but it's the general email client issue.
If you set up multiple email account on one email client, email client is only available to use one account when you reply.
Dirty but working method is, you need to go account settings and check the 'send email from this accounts by default'.
One of your accounts is set up as the default account. I believe if you unchecked that option it will fix your issue. the next time you compose a email it will ask what account you wold like to use.

Email app won't connect to Gmail

I'm setting up a new Galaxy Note 2, and want it to use 2 Gmail accounts. I've set up the Gmail app to use my personal account, and that works fine. When I configure the stock Email app with my company Gmail account details it cannot connect to the server. I've double and triple checked the gmail id and password, and they are definitely correct, but the email app is unable to connect to the server.
Any ideas??
I've just installed Aquamail and that reports a "network error" when connecting to the Gmail server using those account details. The Gmail app is working fine
???
Did you try with K9 mail app?
You chose IMAP? You don't have a double verification to access to your emails?
Memphis_ said:
Did you try with K9 mail app?
You chose IMAP? You don't have a double verification to access to your emails?
Click to expand...
Click to collapse
I haven't tried K9 - just Aquamail and the stock email app. Yes IMAP is selected - the email apps both autoconfigured IMAP based on the gmail address
You can try to configure the 2 Gmail accounts in the default E-mail app only.
I've just tried with 2 Gmail accounts and it works without any issue.
Memphis_ said:
You can try to configure the 2 Gmail accounts in the default E-mail app only.
I've just tried with 2 Gmail accounts and it works without any issue.
Click to expand...
Click to collapse
You mean delete the existing account config from the Gmail app?

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