s4 mini duos network problems - Galaxy S 4 Mini Q&A, Help & Troubleshooting

Hello,
I appeal to all the users that have samsung galaxy s4 mini duos (i9192) to give me a honest opinion on their experience usage about this issue
I want to buy the phone because i have 2 sims, work and home and need both always on but i've been read that this phone has major problems with network signal such as:
"Poor network performance. I'm forced to restart 4 to 5 times per day to regain the network access. I checked from my service providers, no issues on their part. Dual Sim a failure. Apart from network issues, the design, ram performance are average. I'll recommend not to buy this instrument unless the dual-sim network problem is rectified."
Like this, there are many more in samsung phone forum.
Anyone can give me their opinion?

False. I'm using it without problems with two sims work/private. Signal strength may be lower, but it's not so bad. Device is very fast, in antutu it has more points than 4 core htc one x+ or galaxy s3.
Software is bit buggy, but nothing serious.
Wysłane z mojego GT-I9192

mar10o said:
False. I'm using it without problems with two sims work/private. Signal strength may be lower, but it's not so bad. Device is very fast, in antutu it has more points than 4 core htc one x+ or galaxy s3.
Software is bit buggy, but nothing serious.
Wysłane z mojego GT-I9192
Click to expand...
Click to collapse
Thanks for the quick answer.
Yes, i have read many reviews and all shows very good results. But if you go to http://reviews.in.samsung.com/7463-en_in/GT-I9192ZWAINU/samsung-galaxy-s4-mini-reviews/reviews.htm you will see the very bad opinions.
Seems that the phone in bad coverage areas lost signal and don't regain signal unless you restart the phone or the network. Have you already been in bad coverage areas?

It will regain signal. For example yesterday - I was in underground parking lot and signal was very poor to none, but somehow I've got the incoming call when moving to other spot.
Maybe it's firmware related. I've updated manually to amh2 version through odin. Mine new csc is ser - Russia
Wysłane z mojego GT-I9192

Anyone else that has not experienced this problems?

I would like to know this also, I'm considering buying it solely because of the "Dual Sim" but I keep reading lots of people complaining about the signal issues.

I dont have any problems with my I9192 been in my hands for 2 months by now the network problem you describe it's very rare just couple of times since I've been using it but I've turn on and off airplane mode
for me it's a really good phone
Sent from my GT-I9192 using Tapatalk 4

Same problem
I also have the duos version. Once the signal is lost/falls in the dead spot region, it doesn't come back a automatically. Fed up with this.. after buying such a high end phone, restarting all the time to get network! What is the use of fast processor and all stuff if we can't make a phone call with it? And after reading the comments on the below page, it is clear that this is a known issue of the model:
gsmarena.com/samsung_i9190_galaxy_s4_mini-reviews-5375.php
Any solution for this? The handset has turned out to be useless.

I have not had a problem like this with mine, it works perfect. I live in a bad signal area and if I go down stairs in my house the phone will lose the signal , when I go back up stairs the phone always regains the signal with no problems.
I can't fault this phone, it's ten times better than my last one, HTC Desire V

fburgos said:
I dont have any problems with my I9192 been in my hands for 2 months by now the network problem you describe it's very rare just couple of times since I've been using it but I've turn on and off airplane mode
for me it's a really good phone
Sent from my GT-I9192 using Tapatalk 4
Click to expand...
Click to collapse
Thanks,
Only the fact that you mentioned you have to do airplane mode 2 times is just severe enough, because in a phone with this price range that's a problem that should NEVER occur, and you can be the lucky guy that just has good coverage signal all of the time.
I came to the conclusion that it happens with much moore models than the ones that not happen.
I'm going to order the phone even with this feedback hoping that i have a flash of luck and my phone doesn't have the problems, because i've been waiting months for a dual sim phone with top performance and this seems to be the ideal phone to me.
I will post my experience here, if anything goes wrong i will try to sell it.

grajeshg said:
I also have the duos version. Once the signal is lost/falls in the dead spot region, it doesn't come back a automatically. Fed up with this.. after buying such a high end phone, restarting all the time to get network! What is the use of fast processor and all stuff if we can't make a phone call with it? And after reading the comments on the below page, it is clear that this is a known issue of the model:
gsmarena.com/samsung_i9190_galaxy_s4_mini-reviews-5375.php
Any solution for this? The handset has turned out to be useless.
Click to expand...
Click to collapse
Yes, i totally agree with you.
I don't know how a brand like Samsung brings to the market a phone in this price range with these problems. And worst, dont't give a solution to them. Did you try to contact Samsung or use the warranty with them?

Same Issue with Samsung GT-I9192
Hi All,
I am facing the same issue with my Samsung GT-I9192, which I purchased on 1st Sep.
I am using 2 simcards, one being Vodafone and the other Idea, India region.
Surprisingly the issue is only with Vodafone, where the signal after dropping (very frequently) does not refresh.
In case of Idea simcard, the signal refresh is working fine.
I am not able to understand if the problem is with the service provider, sim card, hardware or the software.
I used my vodafone simcard with Galaxy Core (another dual sim phones), and they seem to work fine,
which gets me all the more confused.
The only difference that I notice is in the Mobile Network Type.
Its EDGE:2 for Vodafone and UMTS:3 for Idea, wonder if this has got anything to do with the network issues.
I did the default available 2 firmware upgrades since purchase, they seem to have worsened the problems.
Let me know if you are facing the same issue, with the same service provider.
Need to keep a close watch on the solution, as it seems to be affecting more people than expected, surprisingly couldn't find any issues a month back during the time of purchase....
Regards,
Varun

varun_b said:
Hi All,
I am facing the same issue with my Samsung GT-I9192, which I purchased on 1st Sep.
I am using 2 simcards, one being Vodafone and the other Idea, India region.
Surprisingly the issue is only with Vodafone, where the signal after dropping (very frequently) does not refresh.
In case of Idea simcard, the signal refresh is working fine.
I am not able to understand if the problem is with the service provider, sim card, hardware or the software.
I used my vodafone simcard with Galaxy Core (another dual sim phones), and they seem to work fine,
which gets me all the more confused.
The only difference that I notice is in the Mobile Network Type.
Its EDGE:2 for Vodafone and UMTS:3 for Idea, wonder if this has got anything to do with the network issues.
I did the default available 2 firmware upgrades since purchase, they seem to have worsened the problems.
Let me know if you are facing the same issue, with the same service provider.
Need to keep a close watch on the solution, as it seems to be affecting more people than expected, surprisingly couldn't find any issues a month back during the time of purchase....
Regards,
Varun
Click to expand...
Click to collapse
In my case, it's Vodafone also, but is in Western Europe.
My concern is that i have exactily the same problem in my present phone (Sony Tipo Dual) and it's the main reason (along side the big improve of speed and etc) for buying this phone. At the present, people call to me and they say that phone answers occupied (no network signal) and i look to the phone and it shows top signal strenght. I'm beginning to think that dual sim phones with android have some limitations (maybe antenna limitations).

ricjps said:
Hello,
I appeal to all the users that have samsung galaxy s4 mini duos (i9192) to give me a honest opinion on their experience usage about this issue
I want to buy the phone because i have 2 sims, work and home and need both always on but i've been read that this phone has major problems with network signal such as:
"Poor network performance. I'm forced to restart 4 to 5 times per day to regain the network access. I checked from my service providers, no issues on their part. Dual Sim a failure. Apart from network issues, the design, ram performance are average. I'll recommend not to buy this instrument unless the dual-sim network problem is rectified."
Like this, there are many more in samsung phone forum.
Anyone can give me their opinion?
Click to expand...
Click to collapse
I have smiliar problem. I have contacted samsung service center they assured to replace antenna but after 10 days antenna not yet came. So waiting for it. Is this problem is due to hardware or software i am not sure.
---------- Post added at 09:34 PM ---------- Previous post was at 09:29 PM ----------
ricjps said:
In my case, it's Vodafone also, but is in Western Europe.
My concern is that i have exactily the same problem in my present phone (Sony Tipo Dual) and it's the main reason (along side the big improve of speed and etc) for buying this phone. At the present, people call to me and they say that phone answers occupied (no network signal) and i look to the phone and it shows top signal strenght. I'm beginning to think that dual sim phones with android have some limitations (maybe antenna limitations).
Click to expand...
Click to collapse
In my case S4 mini network refresh is not working for secondary sim (aircel India) and working fine for primary sim Tata docomo. I buyed this mobile as it has 1.5 gb RAM with dual sim instead of Nexus 4.

ricjps said:
Thanks,
Only the fact that you mentioned you have to do airplane mode 2 times is just severe enough, because in a phone with this price range that's a problem that should NEVER occur, and you can be the lucky guy that just has good coverage signal all of the time.
I came to the conclusion that it happens with much moore models than the ones that not happen.
I'm going to order the phone even with this feedback hoping that i have a flash of luck and my phone doesn't have the problems, because i've been waiting months for a dual sim phone with top performance and this seems to be the ideal phone to me.
I will post my experience here, if anything goes wrong i will try to sell it.
Click to expand...
Click to collapse
thats true it should never occur, i think its implementation problem, android its not mean to be for dual sim phones the solution for dual sim on android its a samsung workarround, it should not be buggy but has some problems it does not make the phone unusable for me, I don't get coverage all the time, I travel from city to city and get poor coverage all the way so i think its not a big issue since it happen just a few times.

sriram.yenchrla said:
I have smiliar problem. I have contacted samsung service center they assured to replace antenna but after 10 days antenna not yet came. So waiting for it. Is this problem is due to hardware or software i am not sure.
---------- Post added at 09:34 PM ---------- Previous post was at 09:29 PM ----------
In my case S4 mini network refresh is not working for secondary sim (aircel India) and working fine for primary sim Tata docomo. I buyed this mobile as it has 1.5 gb RAM with dual sim instead of Nexus 4.
Click to expand...
Click to collapse
Hi Sriram,
My problem is very similar, Vodafone on either sim slots gives network problems, and Idea on either sim slots works fine. That makes me think that the problem must be hardware / software related to Network type. Its EDGE2 for vodafone and GPRS1 for Idea. What is the network type of your sim cards?

Phone defect.. Not related to Sim card
ricjps said:
Yes, i totally agree with you.
I don't know how a brand like Samsung brings to the market a phone in this price range with these problems. And worst, dont't give a solution to them. Did you try to contact Samsung or use the warranty with them?
Click to expand...
Click to collapse
Started with an email to CEO, Samsung India. I shall update as I get the reply.
varun_b said:
....I am using 2 simcards, one being Vodafone and the other Idea, India region.
Surprisingly the issue is only with Vodafone, where the signal after dropping (very frequently) does not refresh.
In case of Idea simcard, the signal refresh is working fine.
I am not able to understand if the problem is with the service provider, sim card, hardware or the software.
Regards,
Varun
Click to expand...
Click to collapse
..
..
varun_b said:
Hi Sriram,
My problem is very similar, Vodafone on either sim slots gives network problems, and Idea on either sim slots works fine. That makes me think that the problem must be hardware / software related to Network type. Its EDGE2 for vodafone and GPRS1 for Idea
Click to expand...
Click to collapse
I use idea in the first slot and BSNL in the second slot. The trouble occurs with BOTH SIM. Earlier I used idea -Vodafone pair, the problem was still there. I live in am area where all operators have weak/varying coverage. Airtel and aircel have already been reported as showing same problem. All the users are affected with this issue, so it is clear that this has nothing to do with the operator, it is a fault of the phone either hardware or software. I think you have idea Sim working fine only means idea network is better in your area and may not need frequent network cell changeover. (?) And another fact we can see from the reports is, that, almost ALL THE COMPLAINTS have been reported from INDIA where the model released is the duos.

S4 Mini Network issues.
I too have a S4 Mini for less than a month and I am also facing network issues. One thing to notice is that the sim with internet doesn't have issues. Irrespective of which slot it is in. Currently I have Vodafone IN on Sim 1 and Airtel on 2 (with 3G). Airtel works fine and Voda has issues.
I did speak to Samsung care, they were very nice, however the problem wasn't solved, I have been adviced to go to Samsung service center and get the S/w reimaged.
I still haven't done that, however what I did was to reset the phone and while I was browsing on the play store I got a software called "Where is my Signal" by Grey Boy. For some reason I feel it is working fine now. I have not had any issue from last evening, baring one time when I was on a long conf call for around 150 mins today. else it has been working fine and receiving calls on both sims too.
I had used this software to refresh the network once, it has helped me, not sure if this is going to sustain but for now it is good.
If some one else also has this software installed and is finding this to solve the issues kindly post the same on the forum and may be helpful.
Will repost tomorrow again with the status.
BTW I agree to many opinions in this thread that Samsung should have done some testing or atleast after many of these issues coming up needed to provide a patch upgrade.
Regards
HB

Will factory reset work?
Hbalisavira said:
.....however what I did was to reset the phone and while I was browsing on the play store I got a software called "Where is my Signal" by Grey Boy.
Regards
HB
Click to expand...
Click to collapse
I had tried three apps of that kind: where is my signal, network booster(marcstealth), and network refresher lite. None of them could overcome the strange problem of this phone though at first they seemed to be working. Another question is, how do we know when to refresh network? If we know the signal is lost, we can restart or do something like that. Then there is one more issue: sometimes it shows good/full signal strength, but when try to make a call, will realize that it was false! I made to run the network booster app run when signal is low, using tasker app -but we are not supposed to live such a life using this celebrated costly handset.
But one thing in your post is of much importance. DID THAT RESET WORK? You haven't said much about that.
Regards,
Rajesh

grajeshg said:
I had tried three apps of that kind: where is my signal, network booster(marcstealth), and network refresher lite. None of them could overcome the strange problem of this phone though at first they seemed to be working. Another question is, how do we know when to refresh network? If we know the signal is lost, we can restart or do something like that. Then there is one more issue: sometimes it shows good/full signal strength, but when try to make a call, will realize that it was false! I made to run the network booster app run when signal is low, using tasker app -but we are not supposed to live such a life using this celebrated costly handset.
But one thing in your post is of much importance. DID THAT RESET WORK? You haven't said much about that.
Regards,
Rajesh
Click to expand...
Click to collapse
The reason for reset was to ensure that none of the softwares I had installed were causing the issue. The reset didn't change much compared to the way it was earlier.
Some observations of when the problem actually happens (again this is my observation and doesn't need to be the same in your case)
> When I am on a long incoming call on the sim which has Internet.
> Noticed that short calls don't impact the network.
> If there is a call drop imm after you receive a call.
I am planning to get the phone firmware re-imaged from the service center however I will need atleast 10 more days to do it as I am currently in a different city and I am not carrying the invoice copy.
BTW Rajesh, did u get any response from the CEOs office?
Regards
HB

Related

Vodafone Sure Signal

I have a Vodafone Sure Signal femtocell device, which connects to my broadband and provides a localised 3G signal in my house, as network reception here is poor.
I have 2 other phones connected to the SS just fine, but the One X is intermittently losing the connection and needs a reboot to re-connect. There have been some other posts on the Vodafone UK forums from folks with a One X, not many but enough to make me wonder if there's a more common problem.
Does anyone else here have a Sure Signal, and if so, are you having any problems with it?
I don't personally have it but my friend does and he is getting drops constantly he is not best pleased as he had yellow spot issue aswell aha i think he's going to thro the OX off the wall shortly. He has phoned regarding this and got nowhere
Thanks for the reply. VF have contacted me after I posted on their eforums, I've raised a ticket and they're investigating. I'll report back if anything improves.
VF UK are really pushing the One X, so if there is a problem, I imagine they'll want to get it fixed.
do the vodafone handsets have vodafone firmware? i have a factory unlocked non branded unit I'm using on vodafone with SS and hab=ve had zero problems!
Thanks for the reply. I got mine from dialaphone and it's pure stock WWE. It's working now, but still a little flakey. If it loses connection to the SS, I turn airplane mode off and on again and it works again (quicker than a reboot).
Most of the One X users with problems on the VF forum have their old number on a new sim card, which apparently can cause the Sure Signal to bug out a bit until the new sim is registered. Mine is a brand new number though. It's lasting a day or so before I have any issues.
The SS has always been a little on the flakey side, though, I need to reset it every so often - but that's been weeks or months apart rather than days.
I have one of the older models with 4 lights, not sure if that makes a difference.
Half wondering if it's the phone not the SS, but will see how it goes for the next few days.
I have had very poor suresignal performance...and have swapped out one phone already after speaking to HTC.
But have found that by turning off WIFI, it seems to be a lot happier, and the replacement phone acts just the same as the first (sim free from CPW)
But without WIFI, all data comes out of your data plan, and not from your broadband even thought the SS uses the broadband connection.
I never got to the bottom of my sure signal problems with this phone until I installed cyanogenmod.
However I recently installed sense 5 and my phone would again not connect to my sure signal. I have gone back to cyanogenmod and the problem still exisits.
Can someone who uses a sure signal please tell me which radio you are using by going to settings, about phone, baseband version
Many thanks

calls are disconnected after few minutes

hi all,
stock 551ML no root, the calls running on SIM1 (4G) gets disconnected after 5/10 minutes. i suddenly see the radio bars disappearing, i can't hear anymore the called party, and then the call drops. Tried with 2 different carriers on SIM1. The phone is always enabled with 2 SIM's, but on the second one (whatever the carrier is) there's no such problem. I think this phone has large issues when dealing with 2G/3G/4G swap, signal quality on SIM1 is terrible (tested in comparison with wife's iphone6+ with same carrier same location) and often i lose signal on SIM1. Definitely not a work phone in this way. any idea? can a full reset improve the situation?
Please ensure firmware is updated to latest version. Next please try performing a hardware reset including cache wipe partition. http://www.asus.com/us/support/FAQ/1011956/
If the problem continues then it may be a hardware issue with the SIM slot and will require RMA service.
Sincerely
ASUS_USA
[email protected]
after few weeks i can say more about this issue, on SIM1 the 4G slot. (stock phone updated and wiped completely)
1) carrier signal reception has now slightly improved with .59 and .63 update
2) problems on switching from 4G to 3G still there, when 4G signal is poor the phone is not able to detect it, and tries and tries and tries sending data to nowhere. after a minute or so, switch to 3G happens and i got network connectivity again
3) comparison with iphone6+, samsungS5 and sonyZ3 (same network, same location) is still terrible, while i got no network, iphone does and loads the pages, slowly but it loads the full page. i think here is the price difference between the two -> antenna, radio, optimized software for any signal condition
4) under bad (bad from a 551ML point of view) signal conditions the battery drains a lot more faster, and that's fine but at least i would like to use the phone, to receive calls, messages, whatsapp and so on.
5) during a call on SIM1, it still happens that signal disappear and i the call is dropped, less frequently than i had before .59 update, but still happens.
6) i'm calling using SIM2 BTW, SIM2 on 2G has no issues.
i will be soon able to compare with honor7 (it should have a very good optimization on the radio part) and let you know.
bye
I am on AT&T in the US and having a similar problem and hoping someone can help except for me it is SIM 2 that is the problem and for me it is at home. Last night I was on a call that kept dropping, and it was not a good thing at all and I had to end the call. I pretty much cannot sustain SIM 2 calls in my house but SIM 2 elsewhere is okay; calls on SIM 1 are perfectly fine and with my previous phones (Note 3, iPhone, Windows Lumia 1520) no reception problem history ever at all. So this clearly is a device issue and not an AT&T issue as I get good coverage in my house. I had two phones up until a month ago when I opted to consolidate by getting the ZF2.SIM1 is perfectly fine most of the time-I've never dropped a call although a couple times I have to say I've not heard as well for a moment as I could, so I question if my house and the Zenfone2 are a good match, although that is really a weird thing as I live in a major suburban metro area that is not a coverage problem in any way shape or form with any dead spot problems, so I am wondering if something is wrong with my hardware and I need to exchange my phone. I'm going to have to pop my SIM 1 back into my Note 3 in the interim and forward calls on my second line in the interim in the meantime if that's the case . (my windows phone takes a nano SIM) and send my ZF2 back for an exchange Should I do a hard reset? Why would my house be a problem? It's not a dead spot area or remote or anything like that. I really like this phone already got a new SIM 2 card once before when I had problems at first but it seemed to be better until I then tried to make a c all yesterday and it wouldn't work.Could my phone be defective? Hard reset?? My software is up to date.
Sent from my K010 using XDA Free mobile app
After latest updates and various test i can say that signal coverage and battery life has been improved so much. Thanks a lot asus, it's a pleasure to work with this phone now. Keep doing the same good job!
Federic0 said:
After latest updates and various test i can say that signal coverage and battery life has been improved so much. Thanks a lot asus, it's a pleasure to work with this phone now. Keep doing the same good job!
Click to expand...
Click to collapse
Glad to hear things worked out for you. My situation didn't work out. I just returned the Zenfone yesterday. I had gotten the replacement phone through ASUS, still replaced yet another SIM card, and the problem with my SIM 2 persisted and got even worse. For me, the SIM slot being 2G did turn out to be the destructive feature of the device. My area is too upgraded for it apparently. You're the only other person I've come across that has referenced SIM 2 usage to me, so I get the sense that most people are just using the ZF2 as a single SIM and don't have a second phone line or data line. Therefore I can understand people being happy overall as it's a decent device for a single SIM user. You are lucky that your SIM 2 coverage is good everywhere. Mine was good in some areas but certainly not in and around my house and there my SIM 2 was unable to sustain phone calls. I didn't care about data-I only wanted phone calls but I couldn't do calls even.I had no cellular connection and my SIM 2 would X out and drop off all the time.
I never had a problem with SIM 1. I always got calls just fine and I found that ASUS always provided updates and I noticed changes in battery life. I was pleased in every other regard but the very purpose that I bought the phone for -to be able to get calls to both my phone lines. I do think ASUS dropped the ball with the 2G slot and need to make their next model with both slots supporting LTE. They me might get me back as a customer if they do.
Sent from my K010 using XDA Free mobile app
It looks like I am not the only one who has the sim 2 signal issue. My phone has this issue from day one, the signal of sim 2 just comes and goes all the time. Software update doesn't help at all. I've also tried putting a new sim card, but still have the same problem. I think this is a hardware issue.

Question Cell Coverage Terrible

Came from Unlocked Note20 Ultra which I had zero issues with cellular reception on Verizon.
Bought the Unlocked Z Fold3 and have terrible cellular reception in nearly all places I never had issues on the Note20 Ultra.
Are the antenna bands different?
Is the new metal back or frame drastically reducing range?
okpank said:
Came from Unlocked Note20 Ultra which I had zero issues with cellular reception on Verizon.
Bought the Unlocked Z Fold3 and have terrible cellular reception in nearly all places I never had issues on the Note20 Ultra.
Are the antenna bands different?
Is the new metal back or frame drastically reducing range?
Click to expand...
Click to collapse
You got a bad phone. No issues on mine, same as S21ULTRA, and note 20
Try to change your SIM. It helped me.
I also changed the N20U to the FZ3 and I did not notice anything like that. I think the FZ3 has an even better coverage than the Note.
The only difference is that it switches more often from LTE to 3G, thus VoLTE turns off. But it's generally very good.
BTW WiFi coverage is much better.
I'm having the same type of issues. T-mobile here in areas where I had solid 5G or LTE I either have no service or it flips to edge/lte/5g. Probably going to send it back at this point.
Im tmobile and all is the same or better then my notw 10 plus was.
I did get a new sim card for 5g
xile6 said:
Im tmobile and all is the same or better then my notw 10 plus was.
I did get a new sim card for 5g
Click to expand...
Click to collapse
I used the new sim card from Samsung as well R15. I had T-Mobile do a reset from their end and I did a factor reset and didn't use smart switch this time. I'm going to be traveling today so we'll see if it happens again. Fingers crossed.
T-Mobile in north Texas. I'm getting the same results as my Note 10+ did, using the same sim. 5G data is very fast. May be an issue with yours.
Can we say either way about the cellular performance?
Has anyone seen a video comparing F2 vs F3 cellular performance?
xbrandx said:
I used the new sim card from Samsung as well R15. I had T-Mobile do a reset from their end and I did a factor reset and didn't use smart switch this time. I'm going to be traveling today so we'll see if it happens again. Fingers crossed.
Click to expand...
Click to collapse
Don't use SmartSwitch if migrating to a different device or OS version... its not that smart.
Probably ok for migrating just your contacts though.
Next reload on my 10+ I'll test it same to same and see how it does. Definitely don't use it to back up critical data though... remember Kies?
AT&T in N Texas, from N20U to ZF3...Same. I get some network issues occasionally.
You might need a new sim, I'm thinking about doing that myself.
My fold is also the unlocked from Sammy.
dirtybudha said:
AT&T in N Texas, from N20U to ZF3...Same. I get some network issues occasionally.
You might need a new sim, I'm thinking about doing that myself.
My fold is also the unlocked from Sammy.
Click to expand...
Click to collapse
New sim, install yourself, handle it like a stick of ram.
ESD can damage it; very little built in out of circuit protection. Most phone store salespeople handle them extremely carelessly... you pay the price when it fails sometimes even months, years latter. Most sim cards fail because of previous ESD exposure just like ram sticks.
blackhawk said:
New sim, install yourself, handle it like a stick of ram.
ESD can damage it; very little built in out of circuit protection. Most phone store salespeople handle them extremely carelessly... you pay the price when it fails sometimes even months, years latter. Most sim cards fail because of previous ESD exposure just like ram sticks.
Click to expand...
Click to collapse
Oh, I'm familiar. Build computers before, always upgrade my RAM myself, and have 3 Pi's running 3D printers. But that info is always helpful to someone.
I've noticed this too in low coverage areas. My oneplus 7t
blackhawk said:
Don't use SmartSwitch if migrating to a different device or OS version... its not that smart.
Probably ok for migrating just your contacts though.
Next reload on my 10+ I'll test it same to same and see how it does. Definitely don't use it to back up critical data though... remember Kies?
Click to expand...
Click to collapse
Why not? I used smart switch with no issues at all. Transferred everything from my oneplus 7t to the z fold 3. All it does is transfer general data and install the apk files that were on your previous data partition. It doesn't transfer any device specific apps or files.
Please back up your comments with reason and/or experience so you don't have people questioning things that they then have to spend ample time looking up
dirtybudha said:
Oh, I'm familiar. Build computers before, always upgrade my RAM myself, and have 3 Pi's running 3D printers. But that info is always helpful to someone.
Click to expand...
Click to collapse
Lots of needlessly destroyed ram sticks out there...
Sims may have some input protection but you see how small they are.
Acoustichayes said:
I've noticed this too in low coverage areas. My oneplus 7t
Why not? I used smart switch with no issues at all. Transferred everything from my oneplus 7t to the z fold 3. All it does is transfer general data and install the apk files that were on your previous data partition. It doesn't transfer any device specific apps or files.
Please back up your comments with reason and/or experience so you don't have people questioning things that they then have to spend ample time looking up
Click to expand...
Click to collapse
I've seen it screw up myself with contacts.
Seen it's predecessor Kies screw up.
If it works, fine, but don't rely on it.
It can save home settings, themes, etc and that can cause issues especially between devices.
Don't kill the messenger... others here have had trouble with it as well
It is not clear to me whether all problem are with 5G reception, 4G, or switching between the two.
I'm having terrible reception issues with my Z3. My network keeps shutting off and on. USA Verizon.
I have to undo what I wrote early. The Z3 has serious coverage problem. Very often, the signal goes missing, or the 3G-4G-5G networks switch like crazy
Broken record poster asks if this is a VZW problem in the US, or a bigger problem?
Also, there are problems with the phone folded or open?
tangmu said:
T-Mobile in north Texas. I'm getting the same results as my Note 10+ did, using the same sim. 5G data is very fast. May be an issue with yours.
Click to expand...
Click to collapse
Depending on my testing

Question Pixel 6 Pro network keeps dropping randomly

Hi,
I never had any issue with the Pixel 6 Pro so far unlike other users but it all started few months ago when I noticed that the network kept dropping randomly, sometimes I used to get "no service" in an area where I used to get 4G at full speed. I did wait for the July update to solve the issue but it never did. Right now I am on the August update that has been released recently but I see no difference. I cannot do a smooth phone call on my data as the network keeps dropping continually. Sometimes I am on 4G, the second later I am on H. I did think that maybe it was the network I was on, Vodafone at that time, so I switched to EE, here in the UK it is considered to be the best one. Still I am facing the same issue, then I can assume it is the phone. I have tried to follow every guide I have found on the web, but nothing seems to work for me. It is annoying that when you need to get something on the phone I need to wait for the phone to go randomly back on 4G hoping that I will stay on it until I get what I need. I have attached the video that I have recorded where I am in the town centre, where I can easily get 5G but the phone keeps dropping the network.
I use ESIM as well, and I have the same issue with it.
Has anyone had the same issue? How can I solve it? Has anyone tried Android 13 Beta? Does it solve some bugs that we have right now on Android 12?
I am really annoyed because of this issue I am facing right now, I love this phone but I am seriously thinking to sell it due to this bug.
Your browser is not able to display this video.
Of all the stuff people complain about, this is the only problem I have. The signal on this phone is an absolute disgrace. I lose signal where I used to get it on my Droid X back in the day. Not sure how they screwed it up that bad, but they did LOL
Turn off the 4G on the second SIM card. I had the same issue.
https://www.reddit.com/r/Pixel6/comments/w8d1ba
In denmark, mine also randomly get the no service and no sim, but it is the imr registration ther fails and i beeing kicked off the celluar network. that is thanks to googles phone are not sold in your country, so you got the finger by google...
I will work with jailbreak and so on, but many apps will stop working,.
For now my pixel 6 pro, are living a sad life in its box, replaced by a oneplus 10 pro, without any of theese issues..
it is a bit sad, the pixel 6 pro is at god phone, but google giving pepole the finger, if you buy the phone somwhere google are not selling it, i dont get it.. it is basic stuff expecting to work, the culluar no mattewr where you buy it.
I have a P6Pro, also on EE in the UK.
I had spotty network performance in the early days, but after jumping to the 13 beta it's worked flawlessly.
Unsure if this is because of A13 or due to EE "doing work in my area" as they're often prone to doing.
I'd speak to EE first, then perhaps speak to Google via the support button in settings - they offered to swap my handset out for me (I didn't swap it out in the end).
thedarkmunk said:
I have a P6Pro, also on EE in the UK.
I had spotty network performance in the early days, but after jumping to the 13 beta it's worked flawlessly.
Unsure if this is because of A13 or due to EE "doing work in my area" as they're often prone to doing.
I'd speak to EE first, then perhaps speak to Google via the support button in settings - they offered to swap my handset out for me (I didn't swap it out in the end).
Click to expand...
Click to collapse
When I was on Vodafone I had the same text from them, still after their ' solved ' the network issues, nothing really changed for me. My friend who is on EE in the area as me does not face any problem. I hope that A13 solves the issue. It is not normal that a 800£ phone struggles with the network this much
Warble98 said:
Turn off the 4G on the second SIM card. I had the same issue.
https://www.reddit.com/r/Pixel6/comments/w8d1ba
Click to expand...
Click to collapse
4G on the second sim is always off. I will try to test it turning the sim off and will let you know, thanks.
singh7 said:
Hi,
I never had any issue with the Pixel 6 Pro so far unlike other users but it all started few months ago when I noticed that the network kept dropping randomly, sometimes I used to get "no service" in an area where I used to get 4G at full speed. I did wait for the July update to solve the issue but it never did. Right now I am on the August update that has been released recently but I see no difference. I cannot do a smooth phone call on my data as the network keeps dropping continually. Sometimes I am on 4G, the second later I am on H. I did think that maybe it was the network I was on, Vodafone at that time, so I switched to EE, here in the UK it is considered to be the best one. Still I am facing the same issue, then I can assume it is the phone. I have tried to follow every guide I have found on the web, but nothing seems to work for me. It is annoying that when you need to get something on the phone I need to wait for the phone to go randomly back on 4G hoping that I will stay on it until I get what I need. I have attached the video that I have recorded where I am in the town centre, where I can easily get 5G but the phone keeps dropping the network.
I use ESIM as well, and I have the same issue with it.
Has anyone had the same issue? How can I solve it? Has anyone tried Android 13 Beta? Does it solve some bugs that we have right now on Android 12?
I am really annoyed because of this issue I am facing right now, I love this phone but I am seriously thinking to sell it due to this bug.
Click to expand...
Click to collapse
Yeah I have the same issue as you are reporting, three drops in city on the train on the way to work. Just get the exclamation mark, does not seem to self recover, I go into the SIM and disable it, then enable it again, and it instantly jumps to full 5G signal. I do note that it is more reliable for me when I turn off 5G completely, and just use 4G, then it drops back to 3G but doesn't completely stop.
I think majority of connectivity on this device is crap. WIFI is hit and miss. Bluetooth is atrocious, super slow to connect to some older devices, was fine when the phone first came out with early firmware. Pairing devices is hit and miss and also new pairing.
danw_oz said:
Yeah I have the same issue as you are reporting, three drops in city on the train on the way to work. Just get the exclamation mark, does not seem to self recover, I go into the SIM and disable it, then enable it again, and it instantly jumps to full 5G signal. I do note that it is more reliable for me when I turn off 5G completely, and just use 4G, then it drops back to 3G but doesn't completely stop.
I think majority of connectivity on this device is crap. WIFI is hit and miss. Bluetooth is atrocious, super slow to connect to some older devices, was fine when the phone first came out with early firmware. Pairing devices is hit and miss and also new pairing.
Click to expand...
Click to collapse
I do agree with you for the connectivity, it feels like they have picked random parts for the phone just to launch it as soon as they could. The money they spent on advertisement could have been spent better on the hardware.
Do you use dual sim? As I have read, the phone struggles more with two sims
singh7 said:
I do agree with you for the connectivity, it feels like they have picked random parts for the phone just to launch it as soon as they could. The money they spent on advertisement could have been spent better on the hardware.
Do you use dual sim? As I have read, the phone struggles more with two sims
Click to expand...
Click to collapse
I have only had one SIM acitvated at a time at this stage, was having issues with trying to activate my Samsung smart watch activating 4G, so switched to physical sim, for easier troubleshooting with other mobile devices, maybe physical SIM is worse in this device
singh7 said:
Hi,
I never had any issue with the Pixel 6 Pro so far unlike other users but it all started few months ago when I noticed that the network kept dropping randomly, sometimes I used to get "no service" in an area where I used to get 4G at full speed. I did wait for the July update to solve the issue but it never did. Right now I am on the August update that has been released recently but I see no difference. I cannot do a smooth phone call on my data as the network keeps dropping continually. Sometimes I am on 4G, the second later I am on H. I did think that maybe it was the network I was on, Vodafone at that time, so I switched to EE, here in the UK it is considered to be the best one. Still I am facing the same issue, then I can assume it is the phone. I have tried to follow every guide I have found on the web, but nothing seems to work for me. It is annoying that when you need to get something on the phone I need to wait for the phone to go randomly back on 4G hoping that I will stay on it until I get what I need. I have attached the video that I have recorded where I am in the town centre, where I can easily get 5G but the phone keeps dropping the network.
I use ESIM as well, and I have the same issue with it.
Has anyone had the same issue? How can I solve it? Has anyone tried Android 13 Beta? Does it solve some bugs that we have right now on Android 12?
I am really annoyed because of this issue I am facing right now, I love this phone but I am seriously thinking to sell it due to this bug.
View attachment 5682195
Click to expand...
Click to collapse
Yup had this. Ask for a replacement. Never happen again since the phone was replaced.
singh7 said:
4G on the second sim is always off. I will try to test it turning the sim off and will let you know, thanks.
Click to expand...
Click to collapse
Update: the signal improve drastically on the main sim by keeping 2G or 3G on the eSIM but that generates a new problem, the eSIM drops the network on normal phone calls, it is not stable at all, if I call a number it rings after 10-15 seconds. I do not receive calls sometimes. It is just a mess.
Had the same problem, calls droppping or not being able to answer calls.
I had KPN as a physical sim and Simyo as a eSim.
I did resolve the issue, I understand this is not an actual "fix", but thought i'd mention it.
I changed providers from Simyo to Simpel, now I have Simpel as physical and KPN as eSim.
Since then no more problems also the option to turn on wifi calling showed up, so I think the p6p just wasn't playing nice with that specific provider.
I get random total drops of data and voice connection. If I hit Airplane mode on and off, it reconnects. Maybe the phone doesn't switch well between towers? I am on Google Fi.
Between the glitches and the lack of timely updates, and the abysmal battery life, I think this will be my last Pixel phone.
It barely lasts a full day with relatively light use, but if I use Maps and listen to Youtube (screen off) ad take photos in a new town, it dies within 6 hours or less. It has a great camera, but it's not useful for travel, because it dies so quickly.
I am having the same problem with my Google pixel 6 pro and it's been happening since I think the OS 11 certainly 12 and now 13. And I have AT&T service. But I can switch from my home Wi-Fi go outside of my car sit in my car for a while then all of a sudden the little! Comes up near the date of bars on my phone and use it after driving about 10 minutes or so it automatically will reconnect to the cell tower and get data. Sometimes I get well most of the time voicemails that people leave for me I don't get a notification until I reboot my phone. I actually put my phone in my right ear I can hear it loud and clear I switch it over to my left ear and it drops down by about 50% less volume I actually went and had a ear test done and they told me my hearing was perfect in both ears so I don't know what the hell it is with this phone but now I'd spent all this money going to the ear doctor thinking I was going deaf in one ear. Never had this kind of problems with my Note 4
I find in caernarfon I get good phone signal if i go to Bangor Tesco or sports direct in Bangor I get the exclamation point mark in phone signal and can't use it but signal has always been rubbish there I'm on ee

Question Horrible signal connectivity?

Hi all, I just recently bought this pixel 6 pro a few weeks ago and I've been having horrible connection issues. The main one that plagues me is when all of a sudden, for no reason, I lose mobile data connection. I have some bars of signal with the LTE or 5G icon but with an exclamation point in it. Or sometimes it just loses signal randomly like in the screenshot below. Both screenshots were taken minutes apart.
I've noticed this was an issue for most people and have posted about this here, but I haven't seen anyone complain about it recently. Is there a fix for this problem?
Unfortunately for a great manu people, myself included this phone has garbage reception. There is no known fix.
Me to
My troubles began after I updated the phone to A13 enrolling to Beta and then leaving it.
The problem was that the phone will be stuck to H+ all day although weI have good coverage of 4G and 5G in town. Sometimes the connection would just drop and I had to engage flight mode to reset it.
Yesterday I decided that I had enough and did the reset of network settings. Today I have noticed that the problem was solved. Now I have 4g and 5g as in the past. But the problem now is that the Internet just would not work from time to time although it shows full bars. Had to use aeroplane mode again today about 3 times.
It's very annoying to say the least. Had thoughts of changing the phone. Not even speaking about heating issues when on mobile. Horrible.
leafar1606 said:
My troubles began after I updated the phone to A13 enrolling to Beta and then leaving it.
The problem was that the phone will be stuck to H+ all day although weI have good coverage of 4G and 5G in town. Sometimes the connection would just drop and I had to engage flight mode to reset it.
Yesterday I decided that I had enough and did the reset of network settings. Today I have noticed that the problem was solved. Now I have 4g and 5g as in the past. But the problem now is that the Internet just would not work from time to time although it shows full bars. Had to use aeroplane mode again today about 3 times.
It's very annoying to say the least. Had thoughts of changing the phone. Not even speaking about heating issues when on mobile. Horrible.
Click to expand...
Click to collapse
I also have to occasionally switch on/off airplane mode when the phone cannot connect to the internet from time to time
i agree, terrible signal problems, all time. I`ll try to reset all network settings
for me it`s a disrespect from google to treat all final user like beta tester
Same here. Super slow connection even in areas with towers close by.
Been having this issue ever since I updated to Android 13.
Having only had the phone for 2 weeks, I took it to my provider who said all they can do is return it to Google. With both my eSIM and my physical sim dropping out together, apparently its an RIL problem. They did say that if it's just an issue with one SIM card, replacing it will fix it.
I think this can be solved downgrading to android 12.1 dev you can downgrade to android 12.1 without downgrade bootloader it's safe and don't brick your device because it's a android 12 that runs over android 13 bootloader. Keep in mind that this will erase your data permanently! Do a backup before do it
This has been happening since the phone came out. This is due to the old modem they are using from Samsung. There is no fix.
My coworker has this happen with his 6 Pro, while my 6 is perfect ironically. He has verizon, I got tmobile. He has to leave the store to make a call, but I don't. This has been for the last 6 months though
Teet1 said:
Hi all, I just recently bought this pixel 6 pro a few weeks ago and I've been having horrible connection issues. The main one that plagues me is when all of a sudden, for no reason, I lose mobile data connection. I have some bars of signal with the LTE or 5G icon but with an exclamation point in it. Or sometimes it just loses signal randomly like in the screenshot below. Both screenshots were taken minutes apart.
I've noticed this was an issue for most people and have posted about this here, but I haven't seen anyone complain about it recently. Is there a fix for this problem?
Click to expand...
Click to collapse
Weird because this phone has better signal than my gf s22U IV never had trouble with it dropping like at all, hope use get a fix
TonikJDK said:
Unfortunately for a great manu people, myself included this phone has garbage reception. There is no known fix.
Click to expand...
Click to collapse
Yup! It's crazy and makes me wary of staying with the Pixel line
kevinireland11 said:
Weird because this phone has better signal than my gf s22U IV never had trouble with it dropping like at all, hope use get a fix
Click to expand...
Click to collapse
P6P has better signal than the S22 Ultra? lol #troll
Visera said:
Been having this issue ever since I updated to Android 13.
Having only had the phone for 2 weeks, I took it to my provider who said all they can do is return it to Google. With both my eSIM and my physical sim dropping out together, apparently its an RIL problem. They did say that if it's just an issue with one SIM card, replacing it will fix it.
Click to expand...
Click to collapse
Had the phone sent away to Google for repairs as the issue ended up happening when I was showing my provider. Got it back and Google said there were "no issues" with it and they couldn't replicate it with either SIM type. Either they put out a hotfix or it magically went away, but I'll see how it goes after using it again.
Teet1 said:
Hi all, I just recently bought this pixel 6 pro a few weeks ago and I've been having horrible connection issues. The main one that plagues me is when all of a sudden, for no reason, I lose mobile data connection. I have some bars of signal with the LTE or 5G icon but with an exclamation point in it. Or sometimes it just loses signal randomly like in the screenshot below. Both screenshots were taken minutes apart.
I've noticed this was an issue for most people and have posted about this here, but I haven't seen anyone complain about it recently. Is there a fix for this problem?
Click to expand...
Click to collapse
If you've got another phone (5G compatible), you can try to see if the problem is the phone, or the actual network coverage.
Also, something else you could do is switch to 4G and see if the problem persists.
The thing with 5G is that the coverage is really spotty. That's in general. I don't live in the US, so I don't know what the actual coverage is over there. But that's a general thing with 5G. It cannot penetrate as well as 4G, and even worse than 3G or 2G. When you increase frequency, you lose distance (coverage). So basically 5G needs a lot more repeaters to get proper coverage.
But you could try another phone in the exact same area. Oor..try to switch to 4G and see if the issue still occurs. You could also call the carrier and ask if they have any idea why is this happening.
arsradu said:
If you've got another phone (5G compatible), you can try to see if the problem is the phone, or the actual network coverage.
Also, something else you could do is switch to 4G and see if the problem persists.
The thing with 5G is that the coverage is really spotty. That's in general. I don't live in the US, so I don't know what the actual coverage is over there. But that's a general thing with 5G. It cannot penetrate as well as 4G, and even worse than 3G or 2G. When you increase frequency, you lose distance (coverage). So basically 5G needs a lot more repeaters to get proper coverage.
But you could try another phone in the exact same area. Oor..try to switch to 4G and see if the issue still occurs. You could also call the carrier and ask if they have any idea why is this happening.
Click to expand...
Click to collapse
Facts, I changed from 5G to LTE as my preferred Network and have much better connectivity
HipKat said:
Facts, I changed from 5G to LTE as my preferred Network and have much better connectivity
Click to expand...
Click to collapse
Same with me. I keep 5G turned off for a couple reasons.
1, battery life.
2. 4G is fast enough for me.
3. Better signal.
p51d007 said:
Same with me. I keep 5G turned off for a couple reasons.
1, battery life.
2. 4G is fast enough for me.
3. Better signal.
Click to expand...
Click to collapse
Oh Battery life for sure. HUGE difference!

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