people on other end of call cant hear me - T-Mobile Samsung Galaxy Note 3

So ive had two occasions since Wednesday where the person I'm speaking to isn't able to hear me anymore as im holding the phone. I can hear them just fine as they state askingg ifi could hear them. appened once before root and once again after. I checked to make sure that the mute buttosn't pressed both times and it wasnt.
Is this happening to anyone else?

This happened to me as well and when I lightly flicked where the mic is located it started working but after I restarted the phone it woulf stop working and no one could hear me. I just ended up exchanging it for another one and I no longer have the problem. Could be a defective phon so exchange it while you can!!
Sent from my SM-N900T now Free

damn i wonder if this is a widespread problem.
you were able to just walk into tmobile and get a new one? i wonder if they're even in stock anymore where my store is.
i guess i have to flash back to the stock rom. will tmobile give me a hard time that it's been rooted?

Related

WTF Can't find a solution anywhere. HELP!!!!!

Ok, i spend alot of time on this forum and its the most informative one on the internet. But, i haven't been able to find a solution to the problem that i've had for a year and 2 phones later. When i receive an incoming call and i push either the green button or the answer soft key, the call gets rejected. My carrier is t-mobile and the 1st dash that i bought started doing it about a month after i got the phone. I kept dealing with the inconvenience, then it started to do it about 3 to 4 times a day. I sent the phone back under warranty and got a refurbed one. Didn't do it for about a month then back to same old same old. Thats when i started to read this forum and discovered there were other versions of windows to install. So, i installed Ricky's rom (which is great) and didn't have the problem for another 2 or 3 months. I thought the problem was fixed until yesterday, it happened again about 4 times with a full signal. I made sure that the "disable reject call registry edit" was turned off when i first in stalled Ricky's rom. I can't figure it out for the life of me what the issue is (carrier, radio, other people's phones lol), I rarely ask for help because everything on this forum is very helpful and easy to find solutions to, except this. Please help.
No offense at all, but is sounds like you are "hard" on phones. From what you describe it sounds like you have been pushing the keys hard, and now they are worn out. Maybe not, but you had a Dash, it worked fine, then it broke within a month, then you gotta new one, then IT broke within a month, the common denominator here is YOU. So, I would try to be more careful with my phone, other than that, just get T-Mo to send you a new one forever. They will, if your phone doesn't work. That's how they are.
I don't think its the button because it works fine when i call somebody. Its only on the incoming calls. Can't figure it out for the life of me. When I got the refurbed phone it did it until i installed Ricky's rom. then it went away for about a month. Could it be my sim? Or maybe even the network? It gets progressively worse over. Check out this web page about the same problem.
http://metroplexdirectory.com/blog/archives/113
This guy had the same problem as me except, I had the problem with both WM5 and WM6. Go figure, might be time for a blackberry.

suddenly no one can hear me

I have been using the touch pro 2 (tmobile) for 2 months, ive never dropped my phone and i have no damage to it, for some reason no one can hear me on my phone calls, its lie the microphone is going bad.
Has this happened to anyone else?
i know im a newbe before you say it, just wanted to know if there is a fix or something.
I had hte same issue last week wiht my Tilt 2
I had the same problem last week with my ATT Tilt 2. I had installed the 2 HTC updates and a call recorder (resco) program. Not sure if related, but shortly thereafter no one could hear me. I had to reboot the phone for my mic to work for the next call or two. then after a day or two my phone froze completely on a reboot. Pulled the battery and still frozen. Had to do a hard reset and reinstall and retweak ( a real pain in the ...). I did not reinstall the 2 HTC official updates or the call recording software. So far over the last 2 to 3 days the phone seems to work fine. Mine is about 2 months old. If it happens again I will be asking for a replacement from ATT. Sorry not a solution but I feel your pain.
mjm2950 said:
I had the same problem last week with my ATT Tilt 2. I had installed the 2 HTC updates and a call recorder (resco) program. Not sure if related, but shortly thereafter no one could hear me. I had to reboot the phone for my mic to work for the next call or two. then after a day or two my phone froze completely on a reboot. Pulled the battery and still frozen. Had to do a hard reset and reinstall and retweak ( a real pain in the ...). I did not reinstall the 2 HTC official updates or the call recording software. So far over the last 2 to 3 days the phone seems to work fine. Mine is about 2 months old. If it happens again I will be asking for a replacement from ATT. Sorry not a solution but I feel your pain.
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wowwwwwwwwwwwww
lets hope that fixes it...i am going to do a hard reset and see if that works
I had this problem with my first Tilt2, had to warranty it with AT&T. My second Tilt2 has worked perfectly.
crachel said:
I had this problem with my first Tilt2, had to warranty it with AT&T. My second Tilt2 has worked perfectly.
Click to expand...
Click to collapse
so was it an hardware issue?
Bmore_vicious said:
so was it an hardware issue?
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Click to collapse
Yes.. the phone did this with a 100% stock setup, no additional software installed. Though, my problem might be a little different: people could hear me for the first 10 seconds of the call, and then they couldn't. I could hear them plainly saying "are you there.. hello?" and I'd be on the other end yelling "yes, I can hear you" with no answer.. if they waited another 10-15 seconds without hanging up, they could hear me again. I tried every radio available and this problem occurred whether I had full signal or not. My Kaiser performed perfectly in the same areas.. so AT&T and I concluded it was defective phone and they overnighted me one that has worked perfectly.
crachel said:
yes.. The phone did this with a 100% stock setup, no additional software installed. Though, my problem might be a little different: People could hear me for the first 10 seconds of the call, and then they couldn't. I could hear them plainly saying "are you there.. Hello?" and i'd be on the other end yelling "yes, i can hear you" with no answer.. If they waited another 10-15 seconds without hanging up, they could hear me again. I tried every radio available and this problem occurred whether i had full signal or not. My kaiser performed perfectly in the same areas.. So at&t and i concluded it was defective phone and they overnighted me one that has worked perfectly.
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wow that is very lame

Major problem

Hello all.
I just got my HTC Desire yesterday, sweet phone I must say. I have a big problem though which has me on the very edge of sending it back.
The problem is that it reboots itself quite often, for example if I'm making a call or answering. It also does this when I'm on youtube or practically doing anything that demands a lot of memory. The only thing I've had no problems with is text messaging, which works fine. Anyways, since it's a phone I would love to be able to making calls with it (the longest call was about 4 minutes before the phone rebooted itself)..
Since I'm not sure whether this is a hard- or software problem I'm not sure whether to send it back. I have reinstalled it three times, two from Android and once by doing the whole press volume button down procedure. My question is, and it's urgent, Is there anything else I can do to "fix" it before I send it back? Or is this simply a hardware problem?
I'd really not want to send it if I don't have to since the guy I spoke to said that they have no clue as when they will get more in. They are sold out atm.
Please help!
Regards
the_swede
Well, it definitely shouldn't be doing that, so I think you should call your operator and arrange a replacement to be sent chop chop.
Absolutely, never had that happen to me
Dude, it needs to go back. My phone hasn't rebooted once since getting it last weekend.
I had the same problem arranged T-Mobile to replace it. Don't keep it pal get exchanged immediately.
you could try installing the generic htc rom using goldcard
I wouldn't even bother with that.
Hard reset and if it still does it, get it sent back.
I have not had any resets yet either,
You'll regret it afterwards, if you don't send back because simply it is a faulty model, reset won't make a difference. I have bought four of these and only one turned out this problem and had it swapped next day.
If the supplier is out of stock then just wait for stock to arrive and exchange it when it does.
Okay, thank you guys. I'll send it back.
Thing is that I'll have to wait until the next shipment to the store I ordered it from, and I've already been waiting since February for the bugger
Anyway, thanks again.
I found my SD card was not inseted properly and that seemed to lead to unpredictable behaviour from the Desire.

No call audio!!!

This is driving me crazy. I bought the LG G3 about two months ago and a month in i dropped it and the screen broke. I had to wait three weeks for them to repair it because they ****ed up and I just got it back today and behold, I can't hear when people call me. They can hear me and I can hear them on both speaker and with headsets. There is no buzzing or anything like that, just no audio. The speakers work fine with everything else.
Before you answer, No, it's not on mute, yes I checked all the settings to make sure everything was like it should be and I even reset it to factory settings. Please help someone, i'm pissed of to no end and I would love whoever helped me fix this. I really dont feel like waiting another three god damn weeks for my phone back seeing how I've had it for not even a day now.
hundur1995 said:
This is driving me crazy. I bought the LG G3 about two months ago and a month in i dropped it and the screen broke. I had to wait three weeks for them to repair it because they ****ed up and I just got it back today and behold, I can't hear when people call me. They can hear me and I can hear them on both speaker and with headsets. There is no buzzing or anything like that, just no audio. The speakers work fine with everything else.
Before you answer, No, it's not on mute, yes I checked all the settings to make sure everything was like it should be and I even reset it to factory settings. Please help someone, i'm pissed of to no end and I would love whoever helped me fix this. I really dont feel like waiting another three god damn weeks for my phone back seeing how I've had it for not even a day now.
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I had the same problem. Never dropped mine though. On hindsight, I recall a few people stating I was difficult to hear and vice versa up to a week before I ran into the same thing as you. Suddenly (as of last Friday, I lost all audio through the earpiece (speakerphone and BT were all that worked). I went in to a TMO store Friday afternoon and am happy to say I got my warranty replacement this afternoon. So far all is OK.
The whole thing was really disappointing. I had just gotten the phone as of 8/12

Hopefully someone can help

I'm really hoping that someone can come up with a solution to this problem. Back in September, my mother purchased a s6 edge+ under the At&t Next plan. Everything worked fine until November, when calls started dropping and people were saying that either they couldn't hear my mother or she couldn't hear them. There's also a lot of static when making calls.
The first thing we did was take the phone in to an AT&T store for repairs and they figured it was an issue with her sim card. After replacing the sim card, the problem went away, but eventually came back. Going back to the store a second time, a representative suggested taking it to tech support. We did and they couldn't do anything except get a warranty replacement. However, when the replacement came, it had the same issue.
Now my mother is practically ready to rip some heads because basically, no matter who higher up she talks to, they're saying that the only thing they can do is keep sending replacements. There's a complete refusal to offer a different type of phone or any other kind of help at all.
My question is does anyone know what the problem is and how to fix it? If not, is there any other route she can take or is she stuck paying for a phone that is defective?
This is what I would do...
Well, the only thing you can do that I know of is to try and sell it like it is or for parts.
Be honest in the description but be satisfied with the income because its actually pretty high.
1. remove all personal info including all synced accounts to the phone
1a. Make sure you take the sim too
2. soft reset
3. hard reset
4. clear the cache on the device
5. reboot to make sure everything runs smoothly
buy a new phone.
That's what i'd do. Not a XDA expert. Maybe if you hold onto it for a few months a solution will come up.
toledodj said:
I'm really hoping that someone can come up with a solution to this problem. Back in September, my mother purchased a s6 edge+ under the At&t Next plan. Everything worked fine until November, when calls started dropping and people were saying that either they couldn't hear my mother or she couldn't hear them. There's also a lot of static when making calls.
The first thing we did was take the phone in to an AT&T store for repairs and they figured it was an issue with her sim card. After replacing the sim card, the problem went away, but eventually came back. Going back to the store a second time, a representative suggested taking it to tech support. We did and they couldn't do anything except get a warranty replacement. However, when the replacement came, it had the same issue.
Now my mother is practically ready to rip some heads because basically, no matter who higher up she talks to, they're saying that the only thing they can do is keep sending replacements. There's a complete refusal to offer a different type of phone or any other kind of help at all.
My question is does anyone know what the problem is and how to fix it? If not, is there any other route she can take or is she stuck paying for a phone that is defective?
Click to expand...
Click to collapse
There issue could either be, A - service where she is at is lacking for the phone, and/or it is how she's holding the phone; holding near the bottom by the base of the phone, it does cause interference with talking on it when using. Try having her holding near the middle to avoid call interruptions or even using a headphones for calling. Reason for holding it differently is because the antennas of our phones are located on the bottom, hence holding the bottom of the phone will cause call interruptions. Furthermore, the only thing that AT&T can do is offer a replacement.
I hope this helps you and good luck. ??
Maxninja said:
There issue could either be, A - service where she is at is lacking for the phone, and/or it is how she's holding the phone; holding near the bottom by the base of the phone, it does cause interference with talking on it when using. Try having her holding near the middle to avoid call interruptions or even using a headphones for calling. Reason for holding it differently is because the antennas of our phones are located on the bottom, hence holding the bottom of the phone will cause call interruptions. Furthermore, the only thing that AT&T can do is offer a replacement.
I hope this helps you and good luck. ??
Click to expand...
Click to collapse
For the most part, she uses a Bluetooth headset. I also use at&t and call quality is fine for my Nexus 6p
Yes, but she has a 6 E+ correct? As I said, the antenna of the phone is located on the bottom and thus holding the bottom WILL cause call quality to be little to none leading to dropped calls. It sucks so I use a headset to avoid that and/or I hold it differently. That is the only thing 'bad' about it.
Yes, yes, comparing 'other' phones isn't going to help to justify call quality; it's redundant. I gave the two best options to fix the issue; hold the phone differently than the bottom and if it still doesn't work normal, keep on bugging AT&T for replacement(s). Those are the options. If you don't like either of those, (just my hunch ?) sell it and hope to get enough money for a new phone.

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