Hello everyone,
So I have my about a year old sgh-i710 and I've been running the pacman rom on it, anyway, for the last few months it would just randomly reset, and now it won't even turn on unless I repeatedly press the power button, which only puts the phone in "safe mode" normal mode. I cannot get ito recovery or download and the second I stop pressing the power it shuts off; additionally, the phone thinks it has 0% battery although the hardware light says it's fully charged. Is this a brick? And if so, what can I do about it? Thanks in advance.
Do a quick search for 'power button failure' and see how this compares.
cpg1111 said:
Hello everyone,
So I have my about a year old sgh-i710 and I've been running the pacman rom on it, anyway, for the last few months it would just randomly reset, and now it won't even turn on unless I repeatedly press the power button, which only puts the phone in "safe mode" normal mode. I cannot get ito recovery or download and the second I stop pressing the power it shuts off; additionally, the phone thinks it has 0% battery although the hardware light says it's fully charged. Is this a brick? And if so, what can I do about it? Thanks in advance.
Click to expand...
Click to collapse
So the way I fixed this was, I repeatedly hit the power button while forcing the phone into download mode, then reflashing twrp and then reflashing a recovery from an older stable back up. While in twrp, I also had to repeatedly press the power button. Also, I cannot use my previous battery and am now using an extended battery. With all this my phone has been restored to its previously working state.
Thanks to anyone who has posted in here.
Related
Hey guys, I'm not sure if my phone is dead. It was running fine this morning, Task & Ktoonsez' AOKP with Ktoonsez kernel. However, I tried to unlock it a little while ago and it wouldn't go on. It boots to the splash screen, both normally and going into recovery, but it doesn't last long enough to go into recovery or boot normally. I try to boot into download mode and it boots, but the phone turns off after a few seconds.
I tried to flash back to stock in Odin, but the phone doesn't stay in download mode long enough for the flash to finish.
I'm not sure what to do. Any help would be appreciated.
Pretty sure if it was bricked it wouldn't boot into download mode at all. It sounds like it is losing power or something. The only thing I can think of is maybe your battery is bad. Download mode can run off of USB power if you remove the battery after booting into it. Maybe plug your phone in and boot into download mode, then take your battery out before it shuts off and see if it stays on.
Lumixz said:
Pretty sure if it was bricked it wouldn't boot into download mode at all. It sounds like it is losing power or something. The only thing I can think of is maybe your battery is bad. Download mode can run off of USB power if you remove the battery after booting into it. Maybe plug your phone in and boot into download mode, then take your battery out before it shuts off and see if it stays on.
Click to expand...
Click to collapse
No dice. It just did the same thing it's been doing. I went into download, popped the battery, it stayed in download for a few seconds, and then powered off.
Could it be a faulty power button? The phone is constantly vibrating by itself and if the power button was messed up it could be causing the phone to leave download mode.
Sun0fNothing said:
No dice. It just did the same thing it's been doing. I went into download, popped the battery, it stayed in download for a few seconds, and then powered off.
Could it be a faulty power button? The phone is constantly vibrating by itself and if the power button was messed up it could be causing the phone to leave download mode.
Click to expand...
Click to collapse
As far as I can tell pressing or holding the power button in download mode will only restart it, but won't shut it off. Also it takes about 10 seconds. I don't think it's your power button.
Lumixz said:
As far as I can tell pressing or holding the power button in download mode will only restart it, but won't shut it off. Also it takes about 10 seconds. I don't think it's your power button.
Click to expand...
Click to collapse
Ah, okay.
In that case, though, I have no clue what's causing the problem here. At this point the only thing I can do is enter download mode for a few seconds, but I can't get it to be enough time to flash a ROM in Odin.
Sun0fNothing said:
Hey guys, I'm not sure if my phone is dead. It was running fine this morning, Task & Ktoonsez' AOKP with Ktoonsez kernel. However, I tried to unlock it a little while ago and it wouldn't go on. It boots to the splash screen, both normally and going into recovery, but it doesn't last long enough to go into recovery or boot normally. I try to boot into download mode and it boots, but the phone turns off after a few seconds.
I tried to flash back to stock in Odin, but the phone doesn't stay in download mode long enough for the flash to finish.
I'm not sure what to do. Any help would be appreciated.
Click to expand...
Click to collapse
Might be a dumb question... Is your battery charged? I'd plug it in for a while off and see if the battery logo comes up and than try putting it in recovery or download.
Sent from my SGH-I747 using xda app-developers app
KorGuy123 said:
Might be a dumb question... Is your battery charged? I'd plug it in for a while off and see if the battery logo comes up and than try putting it in recovery or download.
Sent from my SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I tried that too. It's been plugged in for a while and the same thing happens. It just stays in download mode for a few seconds and then turns off. Also, I tried flashing back to stock in Odin but it failed because the phone turned off before the flash could finish. Now the phone says "Firmware upgrade encountered an issue. Please select Recovery mode in Kies and try again."
So it's basically stuck in download mode cause of a corrupted flash. If I could get the phone to stay in download mode, I could flash it back to stock with Odin, but it's not giving me enough time at this point.
I'm running into the same problem currently, I was wondering if you were able to find a solution. Same ROM same Kernel. I've been using my current version of the ROM since October and haven't flashed anything recently, It just died on me last nigth and now I'm experiencing what you are as well. I was able to turn on the phone somehow last night but it stayed on for couple of mins and turned off again. At the time I had 60% charge.
Thanks
Unfortunately not. Sent my phone back to AT&T and they honored the warranty (despite it being very clear that I was rooted and on custom software).
@fly3rr
Sent from the Dank Device
Sun0fNothing said:
Unfortunately not. Sent my phone back to AT&T and they honored the warranty (despite it being very clear that I was rooted and on custom software).
@fly3rr
Sent from the Dank Device
Click to expand...
Click to collapse
Thanks. I got the phone when it launched so it's been over a year hence I'm well over the one year manufacturer warranty. Doubt they'll honor it for me =/.
Bad news, It's not about software, it's a hardware issue.
I had that issue with a Sprint S3,
The power button switch is stuck pressed all the time, you can try to hit it a little and maybe it pops out but the issue is gonna still there.
If you remove and insert the battery does it vibrates and tries to turn on without pressing the power button?
Damian8a said:
Bad news, It's not about software, it's a hardware issue.
I had that issue with a Sprint S3,
The power button switch is stuck pressed all the time, you can try to hit it a little and maybe it pops out but the issue is gonna still there.
If you remove and insert the battery does it vibrates and tries to turn on without pressing the power button?
Click to expand...
Click to collapse
yup I just realized it was the power button issue. I managed to fix the problem[kind of], i kept trying to get into download mode while connected to AC Adapter with official charging cables. And it stayed in download mode long enough for me to go back to stock ROM. I'm just trying to avoid hitting the power button as much as possible because every time I do something goes crazy and phone turns off.
I'm gonna try and go to AT&T store tomorrow to see if they can do anything about this.
Thanks again for your help. I really appreciate it.
You're welcome. Good luck dude :thumbup:
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I have the same problem. I've tried to install quickly the twrp. But is not time enough
My problem was the battery. After charge a lot, all thing works fine.
So I'm running CM 10.2 android version 4.3 and I started to notice that when I pressed the power button, it brought up the reboot menu instead putting my screen to sleep so I downloaded the newest nightly and figured it was probably just a bug and went to flash the latest nightly. Upon reboot, my phone got in an infinite bootloop so I pulled the battery, let it sit for a minute and then held the power, volume up and menu button to enter recovery. I got the blue words in corner that you will normally see when booting into recovery, then saw the S3 screen that you'll see right before entering recovery, however, my phone started rebooting again constantly vibrating etc. So then I decided to try and get into download and flash back to stock with Odin. So I entered download mode, pressed volume up on the confirm screen and then it entered download mode and then immediately rebooted and wouldn't stop. Is my phone bricked? I'm wondering if the power button is broken since when in download mode, it reboots which normally occurs when you hold the power button in download mode. Sorry for the long description but just wanted you guys to know what I've done so far and am experiencing. Any help is appreciated. I've been rooting phones from all manufacturers for years now and I'm out of ideas at this point. Thanks!
Definition of a bricked phone: A completely unresponsive device which doesn't turn on at all. Doesn't vibrate upon start up and doesn't have any signs of life.
You most likely have a jammed power button as that has been the issue with the GS3. Not a brick.
Clearly not bricked as the first reply explained. And for the love of god, please use some white space (paragraphs) next time.
If you think that a button is jammed, see if you can physically unjam it without causing damage. If you believe that the flash may be messed up, the mskip's Samsung Toolkit may be able to reflash a known good ROM even with a stuck button. And look into some of the button remapping apps like the aptly titled Fix Broken Power Button app.
Good luck.
Hi,
I have received new zenfone 2 and it asked for software upgrade. After that it said it is optimizing applications and eventually got into reset loop with only showing ASUS logo. I have tried to get into recovery mode pressing the power and volume up and release on vibrate... nothing happend!!!
Now it vibrates every minute or so... but it even does not turn the screen on... just vibrating every now and then...
Please, help!
Zvika
Zvika Perry said:
Hi,
I have received new zenfone 2 and it asked for software upgrade. After that it said it is optimizing applications and eventually got into reset loop with only showing ASUS logo. I have tried to get into recovery mode pressing the power and volume up and release on vibrate... nothing happend!!!
Now it vibrates every minute or so... but it even does not turn the screen on... just vibrating every now and then...
Please, help!
Zvika
Click to expand...
Click to collapse
Power off completely, then hold volume up and power to get to bootloader. Press volume down until you get to recovery and hit power button. It should reset and then a android appears. If it then says error hold power and press up volume. You should get to recovery menu that way.
Wipe cache...
Reboot and see what happens...
ultramag69 said:
Power off completely, then hold volume up and power to get to bootloader. Press volume down until you get to recovery and hit power button. It should reset and then a android appears. If it then says error hold power and press up volume. You should get to recovery menu that way.
Wipe cache...
Reboot and see what happens...
Click to expand...
Click to collapse
I'm having the same issue, but no matter what I do the error stays on and if I hold the power and press up for too long the phone turns off.
chillpillv1 said:
I'm having the same issue, but no matter what I do the error stays on and if I hold the power and press up for too long the phone turns off.
Click to expand...
Click to collapse
Try tapping up volume 3 times but remember to let go of power at roughly the same time or 10 seconds later the phone will power off...
It just do not enter this recovery mode... no matter what
ultramag69 said:
Try tapping up volume 3 times but remember to let go of power at roughly the same time or 10 seconds later the phone will power off...
Click to expand...
Click to collapse
It just do not enter this recovery mode... no matter what.
After charging it all night, and having the battery icon, I have tried it once more. Now the screen remains black and the phone just vibrate here and there every minute - unless I turn it off...
i am facing the same problem. but my phone is not opening. its behaving like dead. when i press the power button sometimes its vibrate but noting on the screen. no charging logo while charging what to do?? please help !!!!!!!!!
Yes. this is the same with my device...
Anaxious Asheque said:
i am facing the same problem. but my phone is not opening. its behaving like dead. when i press the power button sometimes its vibrate but noting on the screen. no charging logo while charging what to do?? please help !!!!!!!!!
Click to expand...
Click to collapse
No solution so far.
Im having the same problem too
For wipe cache partition and hardware reset procedure, please see the following: http://www.asus.com/us/support/FAQ/1011956/
If possible, please send a private message to email below with case # N150638445 in the subject line. Please provide your serial number & if possible your build number (once you are able to boot) under Apps/Settings/About/Software information/Build number.
We would like to gather as much info as possible to help resolve any issues with ASUS Zenfone 2.
Sincerely,
Frank
ASUS_USA
[email protected]
Did anyone ever resolve this issue?
Mine is the same and won't boot up, just vibrates once and does nothing....
i resolved simply reflashing the old pre rooted firmware 2.19.40.18 and installing ota 2.19.40.20 with adb sideload after complete unroot with supersu.i forgot to uninstall xposed and this was the reason of my botloop after update to 2.19.40.20.luckily i had twrp so before reflashing i backupped all my stuff.that's it.you need to reflash droidboot,recovery,boot and system imgs from bootloader with the usually way.no other way out.hope you installed a custom recovery before loop,so you can backup
CenereZar said:
i resolved simply reflashing the old pre rooted firmware 2.19.40.18 and installing ota 2.19.40.20 with adb sideload after complete unroot with supersu.i forgot to uninstall xposed and this was the reason of my botloop after update to 2.19.40.20.luckily i had twrp so before reflashing i backupped all my stuff.that's it.you need to reflash droidboot,recovery,boot and system imgs from bootloader with the usually way.no other way out.hope you installed a custom recovery before loop,so you can backup
Click to expand...
Click to collapse
how did you do it ?
I have the same problem
---------- Post added at 12:33 AM ---------- Previous post was at 12:07 AM ----------
my device is in error screen, and with the dead robot.
Hi guys, please help, maybe some of you could do that for me... Problem is strange and I just did not find solution jet... So, I just can not power down my ZE551ML completly. Device is trying somehow to boot up, getting some kind of loop. First of all, phone came to me totaly dead - I have to plug it in to charger for 3-4 hours to ligh up notification led... After that it turned on normally. After first boot and setting things up, updates showed up. So I did update - for 4 times, OTA. It looks ok (now I have 2.20.40.90 clean, I mean no root or unlocked BL). But strange comes when I want to turn it off (power down) - device is shutting down, screean is going black and... bum! - the battery icon is showing up: emty for the very first few seconds, then it changeing to green (showing actually power state, I mean accu capacity), then device reboot itself and whole process starts over and over again... I can not stop it. Well, I think if the battery would be full, that could completly discharge it - couse is unstopable... I found, that when I press vol- when the battery is green, phone shuts off its screen, but after 20 seconds the process begins over again... i can boot it normally by pressing vol+ and power - it leads me to the bootloader manu, then boot normally - done. but it is very annoing... beside that phone is ok. Can someone help? BTW - I did factory reset from stock recovery, but it did not help...
hillvieira said:
how did you do it ?
I have the same problem
---------- Post added at 12:33 AM ---------- Previous post was at 12:07 AM ----------
my device is in error screen, and with the dead robot.
Click to expand...
Click to collapse
http://forum.xda-developers.com/zenfone2/general/asus-zenfone-2-flashing-recovery-mode-t3096596
I had the same problem. My solution was to unplug the usb charger. After that, the update was successfully.
on me Z007 I did a factory reset because my phone would not start and when it did it kept giving me messages about unfortunately this stopped and that stopped BBM, Zenui, google play store etc. Once i did the factory reset the phone worked again but I had no data so I thought I would just restart. Now all I get is ASUS and the spinning wheel. any suggestions??
Hello, I own model Asus Zenfone 2 laser 5.5 ( ZE550KL ) I have also same problem, phone keeps on rebooting....... Showing Asus logo and then vibrates and again start rebooting
I have installed asus firmware from SD card from recovery mode which was successfully installed .... did every thing after pressing volume and power button and even performed necessary actions by doing fastbood mode.
but phone is on same condition.... showed every where.. even service center people raised there hands
Kindly help me to recover my phone back.
Hello my zenfone 2 dosent boot anymore. CANT ACCESS RECOVERY AND COMPUTER DOSENT REGONISE IT. I had a problem, when i was browsing xposed, I found device faker. after that my google play says incompatible. then i tryed to flash BUILD.PROP. i coudnlt flash build prop so i decided to do something very dumb. I REPLACED MY BUILD PROP WITH ANOTHER BUILD PROP. then i rebooted it coundlt reboot to system...
pleshelpme said:
Hello my zenfone 2 dosent boot anymore. CANT ACCESS RECOVERY AND COMPUTER DOSENT REGONISE IT. I had a problem, when i was browsing xposed, I found device faker. after that my google play says incompatible. then i tryed to flash BUILD.PROP. i coudnlt flash build prop so i decided to do something very dumb. I REPLACED MY BUILD PROP WITH ANOTHER BUILD PROP. then i rebooted it coundlt reboot to system...
Click to expand...
Click to collapse
I think your issue is similar to mine.
My phone got frozen while I was reading facebook news. Battery was about 60%. I turned it off, but it doesn't turn on again. It just quickly splashes the "ASUS In search of Incredible/ Powered by Android" and then goes off again.
I tried to get to Recovery Mode by holding volume UP and power buttons, but it didn't even get to the point the device vibrates. I tried the same with volume DOWN as well. No good.
The charging battery icon shows battery is being charged ok.
Is it dead for good? @Asus_USA @ASUS_Khang
Thanks
thunder45 said:
I think your issue is similar to mine.
My phone got frozen while I was reading facebook news. Battery was about 60%. I turned it off, but it doesn't turn on again. It just quickly splashes the "ASUS In search of Incredible/ Powered by Android" and then goes off again.
I tried to get to Recovery Mode by holding volume UP and power buttons, but it didn't even get to the point the device vibrates. I tried the same with volume DOWN as well. No good.
The charging battery icon shows battery is being charged ok.
Is it dead for good? @Asus_USA @ASUS_Khang
Thanks
Click to expand...
Click to collapse
I don't think it's dead because it's charging okay. To get into Recovery Mode even I have some trouble sometimes. It IS Vol Up+Power, and you need to hold both as you power up the device. It should get into your recovery where you just need to let go of the Power button.
ASUS_Khang said:
I don't think it's dead because it's charging okay. To get into Recovery Mode even I have some trouble sometimes. It IS Vol Up+Power, and you need to hold both as you power up the device. It should get into your recovery where you just need to let go of the Power button.
Click to expand...
Click to collapse
You are right.
My phone has ressurected today. It still doesn't boot to recovry with the VolUP+Pwr button combination, but it does get to the application again.
I'll I did was to let the battery drain, charged again and then tried random seconds holding the power button.
Thanks
PLEASE STOP posting in CAPSLOCK it is very ANNOYING
Hello Everyone!
First of all, let me say that i'm desperately in need of help with my phone. Here's what happened to it so everyone knows.
My Phone was bought in UAE and was given to me, i live in the Philippines and it was working fine, i can use it on everyday tasks Until, a few days ago my phone performed updates (auto updates) which made it froze, i tried to press and hold the power button but it doesn't turn off. I removed the battery and restarted my phone then all i get is the Boot screen. I went to recovery mode to perform a wipe/factory reset. it returned with a lot of errors about files missing, etc etc...
At that point i thought that my phone might have been updating the OS when it froze so i DLed a stock firmware because i can still go to download mode.
After a day (crappy internet + limited download speed from sammobile) i finished the firmware download then tried going to download mode on my phone but now, my phone doesnt turn on at all. when i press and hold power+down vol+home nothing happens. i tried going back to recovery mode and still nothing happens. Even if i just press the power key nothing happens at all. I tried charging the phone but its not charging as well, The Battery Icon is not showing on the screen anymore but after minutes f charging i can feel my phone getting warmer.
Anyone experienced this issue before or knows how to fix it? i do not believe that the battery died because it was working just a day before.
Any help and TIPS would greatly help.
again: I cannot go to download/recovery mode nor go to the boot screen.
Hello there,
Try to connect your phone to PC and press power button / vol / home button simultaneously, if PC still recognize your phone, then you still got chance to recover it using Octoplus software?