N7 2013 at BestBuy - Nexus 7 (2013) Q&A

Anyone get their nexus 7 at bestbuy? I already bought on the Playstore but sent it back for refund after 5 replacement because of screen bleed. Any reviews for nexus 7 lte on bestbuy. Thanks!
Sent from my Nexus 4 using Tapatalk now Free

Got my wifi version at best buy in August. Pretty much the same as anywhere else, they aren't special like they get selective stock. Return policy is a good reason to get it from best buy though.

goofball2k said:
Got my wifi version at best buy in August. Pretty much the same as anywhere else, they aren't special like they get selective stock. Return policy is a good reason to get it from best buy though.
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Click to collapse
What's with their return policy?
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rebj2007 said:
What's with their return policy?
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Click to collapse
You can take it back to the store and get a refund without hassles or having to mail it back.

burhanistan said:
You can take it back to the store and get a refund without hassles or having to mail it back.
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Click to collapse
Cash or store creds?
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rebj2007 said:
What's with their return policy?
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Click to collapse
Pretty sure it's 15 days unless you buy the year protection plan.
I bought my Nexus 7 at best buy the 2nd week of August. It's working just fine, I love it.
Sent from my Nexus 7 using xda app-developers app

IXChicharitoXI said:
Pretty sure it's 15 days unless you buy the year protection plan.
I bought my Nexus 7 at best buy the 2nd week of August. It's working just fine, I love it.
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
So until 15 days of refund and replacement?
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goofball2k said:
Got my wifi version at best buy in August. Pretty much the same as anywhere else, they aren't special like they get selective stock. Return policy is a good reason to get it from best buy though.
Click to expand...
Click to collapse
Do they charge you 15% re-stocking fee for "no reason" refund?
A while back, I returned a TomTom GPS because there was issue with the firmware such that it is not pronouncing the exit name, just "Exit in 100 yards". It was an issue known in TomTom forum because they were trying to break into a US market (they're primarily sells to European countries).
I went to BB, have an email from TomTom printed that say they know about the issue, and BB still want to charge me 15% restocking fee. Mind you, this was back when GPS still cost $499. After 1 hour going back and forth, they brought in a "tech", who just HAPPEN to know about the issue (he uses TomTom too) and then the Manager relent on the refund without 15% restocking fee.
So in the case with N7, how can I "prove" to them if my N7 have multi-touch issue, screen bleeds, etc that are known problems?

rebj2007 said:
Cash or store creds?
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Refund it back the way you paid
lanwarrior said:
Do they charge you 15% re-stocking fee for "no reason" refund?
A while back, I returned a TomTom GPS because there was issue with the firmware such that it is not pronouncing the exit name, just "Exit in 100 yards". It was an issue known in TomTom forum because they were trying to break into a US market (they're primarily sells to European countries).
I went to BB, have an email from TomTom printed that say they know about the issue, and BB still want to charge me 15% restocking fee. Mind you, this was back when GPS still cost $499. After 1 hour going back and forth, they brought in a "tech", who just HAPPEN to know about the issue (he uses TomTom too) and then the Manager relent on the refund without 15% restocking fee.
So in the case with N7, how can I "prove" to them if my N7 have multi-touch issue, screen bleeds, etc that are known problems?
Click to expand...
Click to collapse
No questions asked within 14 days. I never get refused for even just telling them I didn't like it. No restocking fee ever mentioned

Related

Does Google handle all RMA issues?

So my 2 day old n7 has touch screen issues as well as a lose corner where I can lift the screen up. I bought it from Amazon. Do I contact them, or Google?
Amazon....
That is what I thought thanks
Amazon has about the best return policy of any American company. In the first thirty days, I would never mess with the manufacturer. I even pay (slightly) more to buy from Amazon because of this. Well, and the free shipping...
Sent from my Nexus 7 using xda app-developers app
Yeah I was hoping it would be amazon lol
gunnyman said:
Yeah I was hoping it would be amazon lol
Click to expand...
Click to collapse
If anything goes wrong with the tablet after the return period you would contact Asus directly for warranty service.
And how are they to deal with, am I better off buying a square trade warranty?
ST does a 5 day turnaround. ASUS has a pretty bad record.
However, for the first year, ASUS' warranty is primary. ST covers what they don't. After the first year, ST handles it.
So, for the first year, it doesn't make any difference (other than a drop and spill claim.)

T-Mobile Pre-orders?

Any word on when we'll be able to pre-order? I already signed up on the info/promotion page but what about actual pre-orders?
I'm thinking some time after the contest is over. The contest ends on 9/15 but the winners aren't announced until 9/18. So lets say you won but you won't know until 9/18 and you placed a pre-order on or after 9/15( if it was open ). Then you would be stuck with 2 phones and that doesn't make sense because then you will want to cancel your pre-order if you won. So I'm thinking after this whole contest thing blows over on 9/18 is when pre-orders open. But its anyone's guess lol
edit: After re-reading the email they send you, it says "If you are one of five lucky winners, we'll notify you by 9/18/13." So I think sometime after 9/15 definitely.
Tmobile note 3 passes thru the fcc... http://www.gottabemobile.com/2013/09/11/samsung-galaxy-note-3-release-date-clearing-final-hurdles/
Sent from my SGH-T889 using Tapatalk 4
Since no one posts here in 4 days, I see us T-Mobile users are just patiently waiting for T-Mobile to open up pre-orders. I'm hoping pre-orders will open tomorrow! :fingers-crossed:
I'm thinking about using the Note 3 with Tmobile's $30/mo 5gb LTE plan. It only has 100min but I'm thinking about buying a VOIP app from Google Play. Anyone else?
Neo3D said:
I'm thinking about using the Note 3 with Tmobile's $30/mo 5gb LTE plan. It only has 100min but I'm thinking about buying a VOIP app from Google Play. Anyone else?
Click to expand...
Click to collapse
I'll be using that same plan with my note 3. I found this thread to be really useful. It covers the T-Mobile $30 plan and VOIP setup.
Frodllezzud said:
I do this now with note2, same plan....and will with note3. Since I only have 100 min on plan, I got a seperate google voice number, and use the obihai 202 with it. Free voip through google voice at home, then the 100 min tmobile....look into obihai, been using it for couple years, its flawless with goole voice, crystal clear
The obihai 110 works excellent as well., only way that plan works for me, is this device and all the free calls at home.
Click to expand...
Click to collapse
Is that like a Ooma?
Sept 18th Pre orders start http://bit.ly/1eG7thq
deeznutz1977 said:
Sept 18th Pre orders start http://bit.ly/1eG7thq
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Click to collapse
I am debating as to if I want to pre-order or just go to the store on release day to get it.
Does anyone know what time they usually ship? Will probably have it shipped to my work
thinkjoey said:
I am debating as to if I want to pre-order or just go to the store on release day to get it.
Does anyone know what time they usually ship? Will probably have it shipped to my work
Click to expand...
Click to collapse
I believe as long as there's no Backorder you should have it on the 2nd
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deeznutz1977 said:
I believe as long as there's no Backorder you should have it on the 2nd
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Click to collapse
I doubt there will be a backorder for this phone...but I was wondering what time of the day it would come. During the day/night etc.
That would determine where I have it shipped to.
thinkjoey said:
I doubt there will be a backorder for this phone...but I was wondering what time of the day it would come. During the day/night etc.
That would determine where I have it shipped to.
Click to expand...
Click to collapse
That depends on the delivery company (UPS, FedEx, etc) and your (highly specific) location. Those variables are out of our hands - The only way you could hope to make a guess is if you knew which company T-Mobile is using.
staryoshi said:
That depends on the delivery company (UPS, FedEx, etc) and your (highly specific) location. Those variables are out of our hands - The only way you could hope to make a guess is if you knew which company T-Mobile is using.
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Click to collapse
Whenever I get a package from t mobile it's always FedEx. And I always get it the next day
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Frodllezzud said:
Fyi...for the note 1, and note 2...I was able to walk into store the day of, or day after release and just buy it. Will do just the same thing this time. But, the trick is, you have to get there when the store opens.
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Click to collapse
Thank you. That is what I plan on doing.
Frodllezzud said:
Fyi...for the note 1, and note 2...I was able to walk into store the day of, or day after release and just buy it. Will do just the same thing this time. But, the trick is, you have to get there when the store opens.
Click to expand...
Click to collapse
Are they going to have both black and white in store on the release day? I know the note 2 was only available in titanium in store in my area. The white, we had to order on the phone.
I'm on prepaid. Anyone know if I can just buy the phone out right pay in full?
knite75 said:
I'm on prepaid. Anyone know if I can just buy the phone out right pay in full?
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Click to collapse
Of course you can
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Jocelyn said:
Of course you can
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I asked because they want the case for the S4.
knite75 said:
I asked because they want the case for the S4.
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Click to collapse
I guess you're right, as I don't see it available on their prepaid website. I'd either buy it in store or even better, buy the T-Mobile version from Negri Electronics so you don't have to pay sales tax.
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Jocelyn said:
I guess you're right, as I don't see it available on their prepaid website. I'd either buy it in store or even better, buy the T-Mobile version from Negri Electronics so you don't have to pay sales tax.
Sent from my SPH-L900 using Tapatalk 4
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Click to collapse
correct me if im wrong, but Negri doesn't offer Warranty for the phone outright. You have to purchase an additional $99 or $129 plan
Since I'm going prepaid, I'm just going to visit a T-mobile store and pay full price, rather than pre-ordering for the online store. It's better that way because you aren't forced into a credit check and a plan (if your a new customer like me) when you only want the phone.

Best Buy Verizon HTC One Silver/Blue $49.99

Think its time to do the switch of my upgrade to my wifes phone and back to keep unlimited data.
https://deals.bestbuy.com//featured...98/htc++one+4g+mobile+phone++verizon+wireless
Bobflan said:
Think its time to do the switch of my upgrade to my wifes phone and back to keep unlimited data.
https://deals.bestbuy.com//featured...98/htc++one+4g+mobile+phone++verizon+wireless
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Click to collapse
Let me know if this works. I was there last Monday trying to do the same and they said they patched their ordering system.
isdnmatt said:
Let me know if this works. I was there last Monday trying to do the same and they said they patched their ordering system.
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Click to collapse
I used my wifes upgade to buy my One. Just took the sim out of my DNA and put it in the one and it activated automatically. Never heard a thing from vzw.
Sent from my 4G LTE HTC One
Talked with them earlier and they said I would have to go home and switch it to my account after it is activated on my wife's line.
Sent from my Nexus 7 2013 using xda app-developers app
isdnmatt said:
Let me know if this works. I was there last Monday trying to do the same and they said they patched their ordering system.
Click to expand...
Click to collapse
I did it Friday night. Upgraded my wife's line, then called customer service and swapped her old phone back to her line and swapped the One on to my unlimited line. Perfecto. Except it's 50 bucks cheaper the next day.
---------- Post added at 12:29 AM ---------- Previous post was at 12:26 AM ----------
Bobflan said:
Talked with them earlier and they said I would have to go home and switch it to my account after it is activated on my wife's line.
Sent from my Nexus 7 2013 using xda app-developers app
Click to expand...
Click to collapse
It literally took about 4 minutes to swap the phones around. Worth it.
digitalmofo said:
I did it Friday night. Upgraded my wife's line, then called customer service and swapped her old phone back to her line and swapped the One on to my unlimited line. Perfecto. Except it's 50 bucks cheaper the next day.
---------- Post added at 12:29 AM ---------- Previous post was at 12:26 AM ----------
It literally took about 4 minutes to swap the phones around. Worth it.
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Click to collapse
Got the phone, having dinner and then home to do the swap. Rep at BB is a former Verizon rep and also said I could just swap sims. I will probably do it online as I don't think my tbolt Sim will fit in the One without cutting it.
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digitalmofo said:
I did it Friday night. Upgraded my wife's line, then called customer service and swapped her old phone back to her line and swapped the One on to my unlimited line. Perfecto. Except it's 50 bucks cheaper the next day.
---------- Post added at 12:29 AM ---------- Previous post was at 12:26 AM ----------
It literally took about 4 minutes to swap the phones around. Worth it.
Click to expand...
Click to collapse
go back with a receipt, they usually have 14-day price guarantee
Yeah just seen this deal time to switch from Note 2 to this.....time for something alittle different!
Bought my One on Friday from Amazon. Saw this post, called Amazon for them to price match before realizing they dropped the price too. Refund coming my way.
Thanks for posting!
TommyNY said:
Bought my One on Friday from Amazon. Saw this post, called Amazon for them to price match before realizing they dropped the price too. Refund coming my way.
Thanks for posting!
Click to expand...
Click to collapse
Your Welcome.
Bobflan said:
Got the phone, having dinner and then home to do the swap. Rep at BB is a former Verizon rep and also said I could just swap sims. I will probably do it online as I don't think my tbolt Sim will fit in the One without cutting it.
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
Switcheroo complete !!! $54.86 and I still have unlimited data!!
I'm so pissed....I'm 7 days out of my return policy......$150 too much, so disappointed
I am still within my return period with Costco which ends on Tuesday. Can anyone tell me how to get the BB deal and keep my number?
Would going into BB, buying it, transferring my number, then going to Costco and returning it work?
Thanks!
Who here said $150 is too much mine was 199+tax I swear some people never stop complaining
Sent from my HTC6500LVW using xda app-developers app
Upgrading Through Insurance/ Extended Warrenty
I went to the Verizon store and asked a rep how i could upgrade my Incredible 4G to the HTC One, since my phone was cracked he told me I had to go through insurance and pay $100 deductable to get it replaced. Would this still be able to work with the Best Buy version??? I currently am due for an upgrade but I don't want to loose my Unlimited Data at the moment or shell out the full retail price for the One. And is the $50 deal only for new 2 yr contract?
tdwpkidd said:
I went to the Verizon store and asked a rep how i could upgrade my Incredible 4G to the HTC One, since my phone was cracked he told me I had to go through insurance and pay $100 deductable to get it replaced. Would this still be able to work with the Best Buy version??? I currently am due for an upgrade but I don't want to loose my Unlimited Data at the moment or shell out the full retail price for the One. And is the $50 deal only for new 2 yr contract?
Click to expand...
Click to collapse
This is what I did. http://forum.xda-developers.com/showthread.php?p=44892727
I kept hemming and hawing for weeks about whether to get the One or S4. Seeing the price at BB clinched it. Wanted to continue with HTC. I had the Thunderbolt since it release. Thank goodness for root and developers. Now I wait patiently for root to be obtained without having to send my phone out to be s-off.
Sent from my Nexus 7 using xda app-developers app
slidesear said:
I am still within my return period with Costco which ends on Tuesday. Can anyone tell me how to get the BB deal and keep my number?
Would going into BB, buying it, transferring my number, then going to Costco and returning it work?
Thanks!
Click to expand...
Click to collapse
Try to see if Costco will price match. If not return it and go to BB.
Sent from my Nexus 7 using xda app-developers app
Grnlantern79 said:
Who here said $150 is too much mine was 199+tax I swear some people never stop complaining
Sent from my HTC6500LVW using xda app-developers app
Click to expand...
Click to collapse
He meant he paid $150 too much. He bought it for $199 but now it's $50, so he could have saved $150.
I don't know about you, but I generally like saving $150 whenever I can.
Sent from my HTC One.
I like the seeing the price of phones go down, but I can't help but think that when a phone like the One drops to $50, people get the impression that HTC is not a good phone.
My wife has an s4 and my sister in law just got one. I told her she should have gotten the One and her response was "I'm not getting an HTC."
There are so many people that won't even touch an HTC phone, and I think it is because the carriers drop the price immediately so it looks like a failed product. I haven't checked, but I wouldn't be surprised if the S3 costs more than the One now. I am quite sure the Moto X and s4 will not drop in price anytime soon.
Sent from my phone using an app
josh995 said:
He meant he paid $150 too much. He bought it for $199 but now it's $50, so he could have saved $150.
I don't know about you, but I generally like saving $150 whenever I can.
Sent from my HTC One.
Click to expand...
Click to collapse
Thanks for clearing that up for me, that's exactly what I was saying.

New Galaxy Note 3 came with a nick. What to do?

Its so small, yet noticeable. Paid the full price for the phone, but I'm thinking if I take it back, they'll think I did it. Just because its there, its driving me crazy. What would you guys do?
http://i40.tinypic.com/1zxl14z.jpg
Basically, I'd like to know if I should return it. It's so small.
If you got it from an authorized retailer and you've only had it for a day or so I would bring it into the retail store and try to have it switched out. Call them first, be honest. Hopefully somebody decent will help you out or get authorization from a manager.
It will help if you have some sort of print out (order tracker details stating delivery date and time if shipped or receipt if bought in store) saying when you bought or received it. Call multiple stores until you get the answer you want. Be somewhat confident and aggressive that you paid good money for the phone and you deserve a minute t condition decide upon arrival.
Sent from my SM-N900T using XDA Premium 4 mobile app
teknowiz23 said:
If you got it from an authorized retailer and you've only had it for a day or so I would bring it into the retail store and try to have it switched out. Call them first, be honest. Hopefully somebody decent will help you out or get authorization from a manager.
It will help if you have some sort of print out (order tracker details stating delivery date and time if shipped or receipt if bought in store) saying when you bought or received it.
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Bought from a TMO corporate store, this morning.
Oh yea.. They should do it man. Read the edit, be direct, confident and respectful but demand what you paid for.
Sent from my SM-N900T using XDA Premium 4 mobile app
It depends on who you bought it from. If you boutch it from a retailer take it back they'll replace it. But if you didnt you may have a hard time returning it, much less getting a replacement from the same person. Thats why whenever I buy something ie ebay/craigslist/amazon, as soon as I get it I take pictures of it, with the same days newspaper in the picture so it validates the date. and i make sure they have pictures of it before the package it.
Inxed said:
It depends on who you bought it from. If you boutch it from a retailer take it back they'll replace it. But if you didnt you may have a hard time returning it, much less getting a replacement from the same person. Thats why whenever I buy something ie ebay/craigslist/amazon, as soon as I get it I take pictures of it, with the same days newspaper in the picture so it validates the date. and i make sure they have pictures of it before the package it.
Click to expand...
Click to collapse
Bought at a TMO
I would take it back today. Same day with the nick almost guarantees a replacement even if they do think it was you. You probably lose 50 percent of your chances even by the second day and then from there you might be screwed.
Sent from my SM-P600 using XDA Premium 4 mobile app
teknowiz23 said:
I would take it back today. Same day with the nick almost guarantees a replacement even if they do think it was you. You probably lose 50 percent of your chances even by the second day and then from there you might be screwed.
Sent from my SM-P600 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Good point. Hopefully I'll have no problem. I'll report back. Is quality control on these phones pretty bad?
I don't think so I purchased an AT&T version and a tmobile version both were perfect. I haven't seen any complaints on the forums, although a few they seem to be very few and far between. Good luck I'm rootin for the little guy.
thank me dammit i probably helped you!!
MattMJB0188 said:
Its so small, yet noticeable. Paid the full price for the phone, but I'm thinking if I take it back, they'll think I did it. Just because its there, its driving me crazy. What would you guys do?
http://i40.tinypic.com/1zxl14z.jpg
Basically, I'd like to know if I should return it. It's so small.
Click to expand...
Click to collapse
your not the only one i bought mine brand new also and it has a small nicks on the silver bezel too can't return mine because i bought it from a guy on ebay but the box was sealed so i don't think he use it
fineazbro said:
your not the only one i bought mine brand new also and it has a small nicks on the silver bezel too can't return mine because i bought it from a guy on ebay but the box was sealed so i don't think he use it
Click to expand...
Click to collapse
Well I'm on my way there now. Gonna see what they say. If they let me, great, if not, I can probably live with it. Definitely gonna get a case.
teknowiz23 said:
thank me dammit i probably helped you!!
Click to expand...
Click to collapse
That was a signature test. It was supposed to come out small with italics and possibly be funny with a point. Didn't work, my bad didnt mean to come off as a d.
Sent from my SM-N900T using XDA Premium 4 mobile app
MattMJB0188 said:
Well I'm on my way there now. Gonna see what they say. If they let me, great, if not, I can probably live with it. Definitely gonna get a case.
Click to expand...
Click to collapse
Update: Ok I went to the T-Mobile store and they really hesitated to swap out my device. The girl had to call her manager. She did question if I did this, and I told her very humbly that I did not. She was like, well you had the device for 10 hours. Her manager then agreed to let her swap it out.
New device seems fine. No nicks on the bezel.
Hell yea buddy. I was very persistent with them and finally they sold me an sm_s900t with no service plan. It's funny though, I'm actually cancelling my att service tomm and headed to a T Mobile store to start using them as my new wireless carrier. I had no idea that their data plan was so good until today. Peace ATT. I've been with them for 5 years and I still pay 110 a month for my current plan. Better plan for $40 cheaper on
Congrats
teknowiz23 said:
Hell yea buddy. I was very persistent with them and finally they sold me an sm_s900t with no service plan. It's funny though, I'm actually cancelling my att service tomm and headed to a T Mobile store to start using them as my new wireless carrier. I had no idea that their data plan was so good until today. Peace ATT. I've been with them for 5 years and I still pay 110 a month for my current plan. Better plan for $40 cheaper on
Congrats
Click to expand...
Click to collapse
Exactly my scenario. Using TMO on an unlocked att iphone 5S, they sucked. Using a TMO GN3, it's a whole another story. I'm using the $70 prepaid plan, but plan on porting my two att lines over soon. I am so sick of AT&T's locked boot loaders, and them throttling my data every month. What pisses me off the most is not everyone on the old unlimited data plan gets throttled. I was really shocked to see TMo LTE light up in so many places today. With one bar, I pulled 25 down. Yea att is faster, but who cares. Now I won't have to monitor my usage with my unlimited plan.
Yup that's the first thing on my to do list tomm. Att who? Never heard of em.
Should be no problem returning it
One of my buddies, we'll call him " Butterfingers" dropped his brand new T-mobile Note 3 2 hours after opening, while sitting in his room. It fell and slightly dinged a corner. He went to T-Mobile the next day and they overnight a new phone for him, no questions asked. LOL
Glad it worked out for you.

Turning in phone directly Samsung

Long story short. Bought the note 7 on a 2 year contract. Verizon will not let me swap for another phone on a contract and are forcing me into a dpp. A rep suggested i return to Samsung directly. Called them (i recorded the call) and they said they will refund me $869 plus $25 for my case and tax. Has anyone else done This? Seems i will profit over 600 doing this. Thoughts?
Fourstarzzzz said:
Long story short. Bought the note 7 on a 2 year contract. Verizon will not let me swap for another phone on a contract and are forcing me into a dpp. A rep suggested i return to Samsung directly. Called them (i recorded the call) and they said they will refund me $869 plus $25 for my case and tax. Has anyone else done This? Seems i will profit over 600 doing this. Thoughts?
Click to expand...
Click to collapse
From what I've seen other folks have gone through this. The one common theme is long waits. Very long waits. Plus some folks even finally got a check only to have a stop payment put on it lol.
Sent from my HTC6545LVW using Tapatalk
Why would they put a stop payment on It? I know it takes long though....just went through the same deal with my washer
Fourstarzzzz said:
Why would they put a stop payment on It? I know it takes long though....just went through the same deal with my washer
Click to expand...
Click to collapse
The reason given was a bs one. Problem is they outsourced the refund payment processing.
Sent from my SM-T810 using Tapatalk
dottat said:
The reason given was a bs one. Problem is they outsourced the refund payment processing.
Sent from my SM-T810 using Tapatalk
Click to expand...
Click to collapse
DO they have any way to tell what I paid for the phone without having a receipt? I already have them on audio telling me I will get back full retail price.
HEy guys, if I turn this phone directly to Samsung for a full refund, will verizon still bill me? Has anyone done this yet?

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