Bluetooth A2DP stutter cuts out while streaming music - T-Mobile Samsung Galaxy Note 3

I have noticed since I upgraded from GS3 to Note 3 that when I am streaming music to my car stereo the audio will skip or stutter. The song continues to play but the audio cuts out for anywhere up to a second or two. Has anyone else seen this or resolved it?
I have seen some posts that say turning off WiFi fixed it but I still get the skip, if a little less frequently with WiFi turned off.
It seems to go away if I set the developer options to keep the screen awake while charging. So it seems like the CPU clock may be too low during sleep to maintain everything else it is doing as well as audio streaming.
Any feedback is appreciated, thanks!

This happens to me too sometimes. It seems worse when I first start streaming & then it calms down a bit. But it still occasionally skips. I experienced this on my note 2 as well though, so I don't think its an exclusive issue to the N3.

This is happening 4 or 5 times per song, so it is quite annoying LOL

Zylograth said:
This is happening 4 or 5 times per song, so it is quite annoying LOL
Click to expand...
Click to collapse
Stock ROM? Stock Kernel? Need more info from both of you.
Sounds like the CPU might be dropping too low when the screen is off, causing the stuttering. You could try a custom kernel with a higher screen off frequency.
Used to happen on my S2 and this was the problem...

idtheftvictim said:
Stock ROM? Stock Kernel? Need more info from both of you.
Sounds like the CPU might be dropping too low when the screen is off, causing the stuttering. You could try a custom kernel with a higher screen off frequency.
Used to happen on my S2 and this was the problem...
Click to expand...
Click to collapse
Full stock, I believe that is the problem as it is pretty much resolved when I leave the screen on. Still testing this here and there to be sure.

This has happened to me on every rom & kernel I've tried. Which is pretty much all of them for the N3, and everything from stock to CM on the N2.

Zylograth said:
Full stock, I believe that is the problem as it is pretty much resolved when I leave the screen on. Still testing this here and there to be sure.
Click to expand...
Click to collapse
I have the same problem on my GN3 international version and yes leaving the screen on WILL solve it. However, that's not a practical solution.
Try this, download Poweramp, go into settings, audio, advanced tweaks, set the audio buffer size to Large (+250ms) and audio thread priority to +2
See if that works for you. If it does, then buy the full version even though I like the timbre effect and bass on the stock music player but this is the only solution, so far.

Zylograth said:
I have noticed since I upgraded from GS3 to Note 3 that when I am streaming music to my car stereo the audio will skip or stutter. The song continues to play but the audio cuts out for anywhere up to a second or two. Has anyone else seen this or resolved it?
I have seen some posts that say turning off WiFi fixed it but I still get the skip, if a little less frequently with WiFi turned off.
It seems to go away if I set the developer options to keep the screen awake while charging. So it seems like the CPU clock may be too low during sleep to maintain everything else it is doing as well as audio streaming.
Any feedback is appreciated, thanks!
Click to expand...
Click to collapse
What headunit? I run Kenwood KDC-X995, and never had an issue with it cutting out. THe headunit wouldn't display track info though. The way I fixed this is connecting via the Stock Samsung media player., Everything has been a dream since

I had this problem and it just went away after a few reboots and some time. ..
Sent from my SM-N900T using XDA Premium 4 mobile app

A2DP loss
Note 3 Owner here. Rooted with stock ROM and stock kernel. (T-Mobile)
Experiencing intermittent Bluetooth audio loss as well.
Just contributing to the list.
-Steven M

BTW, what player are y'all using? In power amp there is an option for keep service awake if music.stops while.playing with screen off. And there is also option to use a wake lock also. I am not having any problems nor have I ever so I can't help. The only other suggestion I have is maybe your radio Bluetooth sucks. I went through a period of testing many Bluetooth headset and receivers a couple years ago. Needed something good to listen to my music while I rode my bike. Many of the Bluetooth I tested were very sensitive to the bumps and vibration while riding hard on my mountain bike. The only solution for those were to put receiver right next to my phone. Being in my pocket was too far away or something. I ended up sticking with Sony mw600 as all purpose. It could take any headset, and I was able to use it as a receiver in my truck as it didn't have Bluetooth. Now I also have a Honda civic with built in Bluetooth and all is well. My Sony mw600 oled stopped working though so in on lookout for a nice apt x receiver.
sent from my sm-9005.

I am using a Sony DSX-S300BTX and have had no previous issues with my HTC Sensation 4G or my Galaxy S3. It only started when I got my Note 3. I use Google Play Music with the All Access service.

Just an update on this. Over the weekend I did a factory reset and this time I did not let it restore settings and apps from my Google account. I went through and installed all the same apps i was using before. And so far I have only noticed 1 stutter/cut out since then. And if I am correct, this only happened when I was leaving my house and it switched from Wifi to 4G LTE on the stream.
Will continue to monitor and see if the issue comes back. But so far I am rather happy.

Xupack said:
I have the same problem on my GN3 international version and yes leaving the screen on WILL solve it. However, that's not a practical solution.
Try this, download Poweramp, go into settings, audio, advanced tweaks, set the audio buffer size to Large (+250ms) and audio thread priority to +2
See if that works for you. If it does, then buy the full version even though I like the timbre effect and bass on the stock music player but this is the only solution, so far.
Click to expand...
Click to collapse
Trying this recommended app/setting combination, and hope that the skipping stops on the A2DP connection in the car. *crosses fingers*

hctimin said:
Trying this recommended app/setting combination, and hope that the skipping stops on the A2DP connection in the car. *crosses fingers*
Click to expand...
Click to collapse
I came from the Note 2 to the Note 3 and I'm fearing that it's 4.3 that is causing the bluetooth intermittent issue. Whether or not I stream from Pandora or my music player, I get the stutter. Doesn't matter what ROM I use between hyperdrive and beans too. Someone said it could be the adblock that is causing the stutter but I don't have that installed at all. Getting pretty frustrating.

Ended up not working for me,...but keeping the screen on did seem to eliminate the skipping.
Wonder if there's anyway to force Bluetooth not to sleep,....

Deekayy said:
I came from the Note 2 to the Note 3 and I'm fearing that it's 4.3 that is causing the bluetooth intermittent issue. Whether or not I stream from Pandora or my music player, I get the stutter. Doesn't matter what ROM I use between hyperdrive and beans too. Someone said it could be the adblock that is causing the stutter but I don't have that installed at all. Getting pretty frustrating.
Click to expand...
Click to collapse
I ONLY get the stutter when using the stock music player. It never happens when using, for example, TuneIn Radio.
I exchanged 2 Note 3's. The first one had the stutter problem so I returned it. The second one had NO stutter problems but overheated from time to time, exchanged as well. The third one doesn't over heat but, unfortunately, has the stutter problem. So, I just gave up. The PowerAmp solution works for me, though.
---------- Post added at 07:35 AM ---------- Previous post was at 07:19 AM ----------
hctimin said:
Ended up not working for me,...but keeping the screen on did seem to eliminate the skipping.
Wonder if there's anyway to force Bluetooth not to sleep,....
Click to expand...
Click to collapse
Sorry to hear it didn't work for you.
Someone mentioned increasing the minimum CPU frequency and that would solve it. Try upping it to 400Mhz see what happens but this will definitely drain your battery more than usual.

Deekayy said:
I came from the Note 2 to the Note 3 and I'm fearing that it's 4.3 that is causing the bluetooth intermittent issue. Whether or not I stream from Pandora or my music player, I get the stutter. Doesn't matter what ROM I use between hyperdrive and beans too. Someone said it could be the adblock that is causing the stutter but I don't have that installed at all. Getting pretty frustrating.
Click to expand...
Click to collapse
The same thing happened to me on the note 2.... actually the n3 isn't as bad as the n2 was. Fwiw
sent from my ??????? note 3?

SO I have started to notice that it isn't actually the stream stuttering, but a short disconnect of the bluetooth. I noticed that when the music cuts out, it also drops the media connection to my car stereo, in that the artist and song title disappear until the connection comes back. Seems like a bad bluetooth stack or something as I tested a Nexus 5 and do not have this issue at all. And I never had a problem on my GS3.
Hopefully the 4.4.2 update will resolve this issue. Whenever that may be...

I have this problem as well, (stock rom rooted, stock kernel) I use power amp. now however I cant stream my music through bluetooth at all, but when a call comes in, it streams. Doing a little digging into my phone, my N3 seems to think im in a call, and only plays my music through the speaker for your ear. it only started a few hours ago. even when I am not connected to bluetooth, it still plays music through the same speaker. tried uninstall reinstall. I did update apps earlier when I got home (ove wifi). once they were done, that seems to be when this issue started.
any help/suggestions?

Related

[Q] Bluetooth Streaming Audio Issues?

I'm having issues with distortion/cracking/popping with my One in the car. When I'm streaming audio through Google Music or Pandora, there is noticeable distortion whether Beats is on or off.
I previously had an S3 and that worked fine. This morning I paired my work iPhone to the car and was able to play from the on device music without any distortion. Next up I'm going to try an aux cable to see if it's a Bluetooth or phone issue, but I wanted to see if anyone else had a similar experience.
I noticed major hissing with the beats EQ on. Turned it off and I don't hear it anymore.
NotATreoFan said:
I'm having issues with distortion/cracking/popping with my One in the car. When I'm streaming audio through Google Music or Pandora, there is noticeable distortion whether Beats is on or off.
I previously had an S3 and that worked fine. This morning I paired my work iPhone to the car and was able to play from the on device music without any distortion. Next up I'm going to try an aux cable to see if it's a Bluetooth or phone issue, but I wanted to see if anyone else had a similar experience.
Click to expand...
Click to collapse
Working fine in my car. 2012 Sonata. I run Pandora all the time.
karn101 said:
Working fine in my car. 2012 Sonata. I run Pandora all the time.
Click to expand...
Click to collapse
I've got a 2013 Sonata with the Dimension navigation radio.
I suspect something related to Beats but I'll have to play around with it while not going along at 75mph.
-----
Sent from what will soon be an HTC One on Verizon.
NotATreoFan said:
I've got a 2013 Sonata with the Dimension navigation radio.
I suspect something related to Beats but I'll have to play around with it while not going along at 75mph.
-----
Sent from what will soon be an HTC One on Verizon.
Click to expand...
Click to collapse
Hmm, interesting. I'm assuming you're on the stock ROM?
Also, you said you still get the distortion even with Beats disabled, so do you think it's still Beats related?
karn101 said:
Hmm, interesting. I'm assuming you're on the stock ROM?
Also, you said you still get the distortion even with Beats disabled, so do you think it's still Beats related?
Click to expand...
Click to collapse
Stock, with a bunch of stuff frozen. I'm a noob to modern HTC, so besides turning off Beats in Settings, are there other ways to tweak it?
-----
Sent from my unlocked and rooted HTC One. Too slow on the HTCDev block, Verizon...
Using Google Play Music in a 2013 Camaro and I've got no audio issues.
I just purchased the phone, but slacker worker flawlessly. Have not had a chance to try Pandora or other music apps yet.
Rush hour traffic this morning allowed me to do some additional testing. I found that Play Music is distorted with/without Beats and also regardless of how loud I have the Bluetooth output volume set. I don't have any full songs on the phone, so I opened the generic Music app and played back some of my ringtones. None of them were distorted coming over the radio, so I'm further puzzled about why Play Music would have such an issue.
I'm going to try Pandora on the way home to see if that is affected as well.
Another update: Pandora works great. Play Music is toying with me...
NotATreoFan said:
Rush hour traffic this morning allowed me to do some additional testing. I found that Play Music is distorted with/without Beats and also regardless of how loud I have the Bluetooth output volume set. I don't have any full songs on the phone, so I opened the generic Music app and played back some of my ringtones. None of them were distorted coming over the radio, so I'm further puzzled about why Play Music would have such an issue.
I'm going to try Pandora on the way home to see if that is affected as well.
Click to expand...
Click to collapse
I'm curious to see what your testing shows. I need to get a new stereo for the car and would like to do the bluetooth thing.
poondoggle said:
I'm curious to see what your testing shows. I need to get a new stereo for the car and would like to do the bluetooth thing.
Click to expand...
Click to collapse
I just flashed a debloated ROM, so I'm going to try Play Music again with it being a non-system app.
I'm partial to Amazon for my music, curious to see how it works.
Sent from my SCH-I605 using Tapatalk 4
i just had that same issue, but with the native player
just got the phone less then 24 hour's and i had it crackle when i had it playing in my civc! it didn't do that yesterday, but today i noticed when i played deadmau5. maybe i had to turn it down one or two notches. maybe volume has something to do with it!
abrego47 said:
just got the phone less then 24 hour's and i had it crackle when i had it playing in my civc! it didn't do that yesterday, but today i noticed when i played deadmau5. maybe i had to turn it down one or two notches. maybe volume has something to do with it!
Click to expand...
Click to collapse
I've tried it as low as 50% on the volume bar. I'm thinking that the interference has to be with Play Music, Beats, and my car's amp. Or some combination of the two since my S3 did not have the issue, and my work iPhone plays just fine.
NotATreoFan said:
I've tried it as low as 50% on the volume bar. I'm thinking that the interference has to be with Play Music, Beats, and my car's amp. Or some combination of the two since my S3 did not have the issue, and my work iPhone plays just fine.
Click to expand...
Click to collapse
my dna never had that problem. do you know what the ohm impedance is on the one?(sorry seperate question) i think it might be some kind of bug. it could be some interference or some sort maybe
abrego47 said:
my dna never had that problem. do you know what the ohm impedance is on the one?(sorry seperate question) i think it might be some kind of bug. it could be some interference or some sort maybe
Click to expand...
Click to collapse
It's a [decent] stock system, so I'll have to check around for that info.
So now that I finally managed to phrase it correctly, there are a lot of other people reporting the same issue, and it appears to affect Sense ROMs due to the factory settings for the Bluetooth stack. AOSP does not seem to be affected.
https://www.google.com/search?num=20&q=htc+one+bluetooth+audio+distortion
I just got my HTC One from Verizon yesterday and noticed a horrible sound quality when streaming music through Bluetooth. I'm streaming to LG CM4530 stereo system. The distortion is just unbearable during high pitches. The problem persists regardless the volume in both the phone and stereo, the app used (tried Pandora and Play Music), turning Beats Audio off or even cancelling the EQ on the stereo system. I'm convinced that it's not the app because I just replaced my old and slow Droid 2 Global loaded with 2.3.4 Gingerbread and never had any problems with A2DP sound distortion. (Yes, ironic.)
Many point that the problem is on the stock HTC ROM, but I haven't hear of any fix so far. Any suggestion?
Sorry to revive an old thread, but have other users with the sound-over-bluetooth distortion issue found any way of solving it other than flashing an AOSP ROM?

Note 3, Play music or chrome cast?

So I can't figure out for the life of me which one of these is really the problem. When I play google play music on my chrome cast it plays for a minute or two, then the screen times out, and then it stops. I've tried resetting my router, resetting the phone, resetting the chrome cast, but it seems like nothing works. On my galaxy s3 running cm 10 I had no issues what so ever. Is anyone else experiencing this issue? What suggestions do you have? I know that this is a software issue, I'm just trying to figure out from where and who. Thanks for your help.
EyeAndroid said:
So I can't figure out for the life of me which one of these is really the problem. When I play google play music on my chrome cast it plays for a minute or two, then the screen times out, and then it stops. I've tried resetting my router, resetting the phone, resetting the chrome cast, but it seems like nothing works. On my galaxy s3 running cm 10 I had no issues what so ever. Is anyone else experiencing this issue? What suggestions do you have? I know that this is a software issue, I'm just trying to figure out from where and who. Thanks for your help.
Click to expand...
Click to collapse
It's a Note3 WiFi issue afaik. It's solid on my S3 as well, as long as the WiFi's steady, but my Note3 can only play 5 to 10 songs on avg before dropping out of the playlist. This is probably due to the Note3 incorrectly thinking your WiFi is inconsistent (forgot what the actual dialog warning says). The next TouchWhiz is supposed to fix this along with WiFi calling.
The only way to fix it before the update is to have a WiFi AP in the same room as your TV so there's no question about signal strength.
Software, huh. Yea I figured. I haven't really used touchwiz ever and this is my first experience. Haha well great. What's weird is that my wife's note 3 doesn't have any issues with this? The other night I was successful in streaming multiple songs with the screen off.
Well either way, I really wish Samsung would fix these issues before they release the top of the line phone. Thanks for your input.
zmore said:
It's a Note3 WiFi issue afaik. It's solid on my S3 as well, as long as the WiFi's steady, but my Note3 can only play 5 to 10 songs on avg before dropping out of the playlist. This is probably due to the Note3 incorrectly thinking your WiFi is inconsistent (forgot what the actual dialog warning says). The next TouchWhiz is supposed to fix this along with WiFi calling.
The only way to fix it before the update is to have a WiFi AP in the same room as your TV so there's no question about signal strength.
Click to expand...
Click to collapse
I think I just had a major breakthrough!
Tonight I was looking at my wife's Galaxy Note and I wanted to see why hers was working and mine wasn't. So I went through all of her settings on her google play music and it looks like the difference was hers was on stream at normal quality and mine was on stream at high quality.
So I matched it to hers and my phone was playing all tracks flawlessly. I wish I could broadcast this to the community and everyone else has had this problem but I believe that would fix the issue.
My theory is the note 3 already has wifi issues, showing that it has a weak signal. If you stream music at a lower bandwidth it seems like it wouldn't struggle as much. So that's why I think it works. Hope this helps anyone else thats looking at this.
EyeAndroid said:
My theory is the note 3 already has wifi issues, showing that it has a weak signal. If you stream music at a lower bandwidth it seems like it wouldn't struggle as much. So that's why I think it works. Hope this helps anyone else thats looking at this.
Click to expand...
Click to collapse
That's nice, but... the difference in quality is noticeable. I always enable high quality too (for 320kbps)
Sent from my SM-N900T using Tapatalk
zmore said:
That's nice, but... the difference in quality is noticeable. I always enable high quality too (for 320kbps)
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Right, and most audiophiles like you and myself usually do that right out if the box and that's why it doesn't work. I'm OK with listening to a lower quality of music as long as it streams. I don't know about you but it's super frustrating for music to start & stop even if it is
high quality. I'm okay with compromises.
EyeAndroid said:
Right, and most audiophiles like you and myself usually do that right out if the box and that's why it doesn't work. I'm OK with listening to a lower quality of music as long as it streams. I don't know about you but it's super frustrating for music to start & stop even if it is
high quality. I'm okay with compromises.
Click to expand...
Click to collapse
That would be fine if it works, but I tried this and it still doesn't work without stopping. I tried all the wifi settings changes mentioned. It still stops on my Note 3 but not my OG Nexus 7. I think only a software update is truly going to fix this issue permanently.
EyeAndroid said:
Right, and most audiophiles like you and myself usually do that right out if the box and that's why it doesn't work. I'm OK with listening to a lower quality of music as long as it streams. I don't know about you but it's super frustrating for music to start & stop even if it is
high quality. I'm okay with compromises.
Click to expand...
Click to collapse
It's taking forever to get an aosp rom for this phone. Sadly I'm thinking the first one will be a buggy kit Kat rom.

audio skipping...anyone else have this problem?

I've searched the forums and found quite a bit of people saying they have experienced this, but I'm not sure if they were using notes or not.
For some reason, it doesnt matter what app I'm using, pandora, xm, or the stock players. They all studder just slightly, sometimes more so when the screen is off.
It's not a bluetooth specific thing, it happens over bluetooth as well as the speaker of the note3.
Is there a solution for this? It really drives me crazy and how can I host a party next weekend with this doing that
My girlfriend does not experience this on her nexus 5, is my problem specific to jellybean?
Thanks for your advice!
stokedcrf said:
I've searched the forums and found quite a bit of people saying they have experienced this, but I'm not sure if they were using notes or not.
For some reason, it doesnt matter what app I'm using, pandora, xm, or the stock players. They all studder just slightly, sometimes more so when the screen is off.
It's not a bluetooth specific thing, it happens over bluetooth as well as the speaker of the note3.
Is there a solution for this? It really drives me crazy and how can I host a party next weekend with this doing that
My girlfriend does not experience this on her nexus 5, is my problem specific to jellybean?
Thanks for your advice!
Click to expand...
Click to collapse
yep same problem.
i had it on nexus 4 - 4.3. but um, didn't start on my note 3 until after a few days of use. I'm not sure rebooting helps for long. i tried poweramp and jetaudio and stock player. Skips everywhere.
I tried setting decoder priority and buffer size to higher on Poweramp. Not sure if it'll help but we'll see.
I'm on N2 right now that has exact same problem, but BT only related. The micro pauses also differ between the receivers Sony Ericsson MW600 is so far the worst offender, the pauses last 1/2 second, on other receivers it's barely noticeable.
At least on N2 it's not related to the JB version, it was happening on 4.1.2 and 4.3. Changing kernel also doesn't affect the issue.
I suspect the cause is BT doesn't get enough priority and if lot's of apps running on the background it starts skipping. Usually I just reboot the phone then it works fine for a few hours, sometimes I use fast reboot app, that kills background processes it helps somewhat too.
svyr said:
I tried setting decoder priority and buffer size to higher on Poweramp. Not sure if it'll help but we'll see.
Click to expand...
Click to collapse
Using PowerAmp I went to Huge buffer and Highest priority and it seems to have fixed the stuttering for me. I'm on rooted stock.
>Using PowerAmp I went to Huge buffer and Highest priority and it seems to have fixed the stuttering for me. I'm on rooted stock.
yup. same. now wish they'd add the same features to jetaudio+ and other players D:
I get this problem often. Odd.
I'm not sure if this is a solution but I noticed the problem went away when I was using different roms/kernel combinations.
Currently I've been using the compulsion kernel with some international roms and the problem hasn't come back!
Is it the kernel or rom I can't be sure. But either way it's fixed.
If someone experiencing problems with their rom wants to try the compulsion kernel and see if the problem still exists maybe it can help a lot of people.
Sent from my SM-N9005 using Tapatalk

Bluetooth streaming issue/ suttering

When I connect Bluetooth to my car and try to stream music it start stuttering/ skipping like crazy, every second or so. I've tried it with multiple apps, Spotify, play music and YouTube same effect. Seems like Bluetooth can't handle the bandwidth. Never had this problem with my Nexus 5.
Anyone else have this issue?
reddv1 said:
When I connect Bluetooth to my car and try to stream music it start stuttering/ skipping like crazy, every second or so. I've tried it with multiple apps, Spotify, play music and YouTube same effect. Seems like Bluetooth can't handle the bandwidth. Never had this problem with my Nexus 5.
Anyone else have this issue?
Click to expand...
Click to collapse
It's been working great for me. Tried it with my VW Passat, Bose Soundlink Mini, and another Bluetooth speaker. No skipping or audio delays noticed. Usually playing Play Music, YouTube, or iHeartRadio.
Sent from my Nexus 5X using Tapatalk
It hasn't been as bad a you describe but I have noticed some stuttering. Not enough to ruin my experience, though.
I got phone on 10-21. I stream Pandora all day in my work truck to a jbl change 2+ and have my bt ear piece for calls connected all day. I have not had one issue
Mine did it the first time I ever used it in my car, and it was unbearable. After day one though, the issue self resolved and I had no problems. I actually noticed it first using navigation over bt
Sent from my Nexus 5X using Tapatalk
Yep. I got this several times. Turning off/on Bluetooth was the only way to fix. Not ideal when doing 70 on the motorway.
Sent from my Nexus 5X using Tapatalk
Same problem here, it makes bluetooth unbearable in my car. ONLY my car, as I don't have any stuttering on other bluetooth devices. Never had a problem on my Nexus 5, only the 5X.
Edit:
For clarity, I am full stock, not rooted or unlocked
I'm having the same issues. It seems the worst when I have Waze running while beyondpod is playing. I don't have guidance enabled, so Waze shouldn't be playing audio.
After streaming for a few days, I don't have this problem anymore. Weird, but I'm glad it's working now. Try what someone posted earlier, just turn off and turn on Bluetooth.
reddv1 said:
After streaming for a few days, I don't have this problem anymore. Weird, but I'm glad it's working now. Try what someone posted earlier, just turn off and turn on Bluetooth.
Click to expand...
Click to collapse
That didn't solve my issue. Rebooting the phone did, however. There must be a memory leak.
There is a issue opened on the Google code page. I'm not skilled enough with adb to capture the logcat. I am not allowed to post links so just add
p/android/issues/detail?id=193085
To the end of the google code url
airplane888 said:
There is a issue opened on the Google code page. I'm not skilled enough with adb to capture the logcat. I am not allowed to post links so just add
p/android/issues/detail?id=193085
To the end of the google code url
Click to expand...
Click to collapse
I experienced some stuttering over bluetooth in my toyota camry. Will test it further.
I could not reproduce the stuttering issues again until today when I was streaming music it decided to stutter as I read an email. Rebooted phone and it was fine.
Up the thread.
I just bought bluetooth earphones, I thought they were defective, so I replace them, but i got always the same problem, the sound is stuttering. And after some seconds, it simply goes blank, no sound at all. :/
I tested them on other smartphones and tablet, and they are working great.
I also noticed that if i put the nexus 5x really closed to the earphones (1 cm), it's working nice.
I contact Google, but they kept saying i have to contact the earphones manufacturer (Aukey). But it's clearly a bug with the phone.
There is just one thing I didn't try yet. It's to wipe the phone and flash the last android image (i read somewhere some guys fixed their problem doing this, where ota updates didn't).
Anybody got information or solution?
Thanks

Bluetooth music stutter

I've had some stutter with music playback through my bluetooth speakers. I have 3 and it happens with all of them. I have a subscription to Spotify and noticed it there. I tried Play Music and it stuttered too. I put a few albums on the phone to see if that made a difference but it didn't. It's not bad, just here and there but enough of a problem that I'm not going to put up with it. I did a reset but that didn't help. If it's a bad phone, I'll return it. I would think if others have had a problem I'd see someone commenting on it. Has anyone listened to music via bluetooth and had either an occasional stutter or a smooth experience? I've used the speakers with my Moto X and they've been good so I know they are ok. I appreciate any comments. I love the phone but need my BT tunes.
I've never used Bluetooth and have not had an issue here or there. It happens with every device out there. It comes with the territory of using Bluetooth.
AndrasLOHF said:
I've never used Bluetooth and have not had an issue here or there. It happens with every device out there. It comes with the territory of using Bluetooth.
Click to expand...
Click to collapse
I have to disagree, my xperia z3 was awful for this. So far I have not had any issues with my Pixel XL and I use it for my 1 hour commute twice a day aswell sporadically throughout the evenings/weekend. Could range be an issue for you? or perhaps a crowded 2.4GHz band?
I have the same issue. I just assumed it was the crappy headphones I use. It happened on the 6p I had. Seems it happens mostly when I put my hand on the glass window like I'm causing interference
Mdizzle1 said:
I have to disagree, my xperia z3 was awful for this. So far I have not had any issues with my Pixel XL and I use it for my 1 hour commute twice a day aswell sporadically throughout the evenings/weekend. Could range be an issue for you? or perhaps a crowded 2.4GHz band?
Click to expand...
Click to collapse
Thanks for the reply, my phone is a few feet from the speaker and there is a stutter every few minutes. I'm at home, not a lot of network traffic. Apparently not a problem with others judging by the lack of comments. Thanks again.
If you have any xmas lights or similar (we have decorative LEDs) close to your speakers or between your phone and the speakers these can have an affect. I had to move my WiFi hub last Christmas as the Xmas tree was causing havoc!
dmb219 said:
I've had some stutter with music playback through my bluetooth speakers.
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I have the same issue. Rare but it does exist. This phone or the O/S is noted for B/T issues.
I have SkullCandy headphones and a 2015 Huyndai Veloster Turbo and it happens on both.
dmb219 said:
I've had some stutter with music playback through my bluetooth speakers.
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Listening to music on BT headphones.
I've got a Huawei watch attached over BT. As long as I don't add a 3rd device playback is fine for me.
If I add a 3rd device, typically either a Mac or PC (e.g. Surface) then every 30 seconds or so there will be a stutter. Even though those devices aren't sending audio, there is enough chatter to cause an issue.
Yep - BT audio skips with my BT headset and 3 different BT speakers. All of these BT devices worked perfectly with previous phones, and I listen to music quite a bit, so it's truly a accurate comparison.
I have contacted Google and they have only suggested the most obvious things - none of which had any affect. Tossing cache, tossing all pairing and re-pairing. Latest was a Factory Data Reset and I just don't have the time for that now. Other Pixel owners report that same BT issues - some with pairing (which I don't have) and skipping/dropping signal.
I've found that 2 of the 3 speakers I have stutter, the ue seems to be OK. My son's Pixel had the same issue so it's not a bad phone. I guess I need to decide if I'm going to put up with it or not.
A cheap chromecast audio would fix this for you
I've noticed similar issue. Bluetooth stuttering. S7 never did it. Pixel xl does. Reboot phone fixes it for a while.
Might be Spotify memory leak. Not tested if Google Play also does it but will test that.
Same issue here with the bluetooth in my car
I have noticed the same problem a couple times, I cannot pin it down. I though it was the speaker, which is a fairly cheap one. I will test it more and see if I can find a pattern?
I just think BT for Android needs to be worked on. Same behavior on Nexus devices.
As someone pointed out a while ago, turning off wifi seems to stop the stutter. That causes you to keep an eye on your data use though. Hoping for a fix.
I will try that but I stream music a lot, that would seem to run up a lot of data.
dmb219 said:
As someone pointed out a while ago, turning off wifi seems to stop the stutter. That causes you to keep an eye on your data use though. Hoping for a fix.
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Okmed said:
I will try that but I stream music a lot, that would seem to run up a lot of data.
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Yea, that's not a very good solution.
My old headphones were BT4.0. the new ones I just got are 4.1. so far my newer ones dont stutter when I cover the glass. I still get some stutter here and there but i think that's just interference.
I have not experienced any issues with stutter or connectivity when streaming to my Lexus GS and paired to my LG watch - while using GPS/Navigation/Waze. I came from the HTC 10 which had MAJOR issues with this combination.
-Pixel XL (NDE63V)
edit: spelling

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