Bricked after Update of New firmware for the Smartwatch 2 to version 1.0.B.3.46/1.0.A.3.8
Hello,
Today Morning my watch updated on it's own I presume to New firmware version (1.0.B.3.46/1.0.A.3.8. ( flashing and the wavy display) after update it felt quite sliugissh so I decided to update using the utility .
The utility indicated new update available but when I tried to update it said failed . After that the watch refuses to turn on .
I have tried following
1. USe the 15-20 sec reset using power button - NO use
2. Tried to update again using the Sony Update utility ( The watch is recognized - it tries to update and then quickly says failed)
3. Charged it for almost 3 hours and tried again - Same result .
Now going by the other messages I have to try following
1. Charge overnight and try again
2. Leave it without power for few days and try again.
Does anybody know some other trick.
I cannot easily return it to Sony as at the moment travelling in Africa
Anil
What kind of charger you use? Try to turn on with wallcharger in it!
Sent from my LT29i using xda app-developers app
It could be that the power button is somewhat stuck, try and push in the face of the watch, that happened to me some days ago, watch turned off itself and I couldn't turn it back on.
So I remembered someone saying that they had the power button stuck and shortly after the watch became loose; mine seemed fine but (not sure if it was that) I pushed a little on the face as to fit it better and there you go, it powered on again.
It's a long shot, but hey, doesn't hurt to try...
Sent from my C6833 using Tapatalk 2
I had the same exact issue
Just try to install the software with another computer with update service
Sent from Sony Tablet Z
I have the exact same problem.
I cannot reinstall the software because it fails every time.
Is there a way to hard reset or return to the previous firmware?
GeorgeCm said:
I have the exact same problem.
I cannot re install the software because it fails every time.
Is there a way to hard reset or return to the previous firmware?
Click to expand...
Click to collapse
Till now Not found a solution or alternatives ways
@ BLK900 ->> BTW I have tried on three different machines with Firewalls off /AV switched of to rule out any outside interference .
@ fastest83 ->> The power button is working fine as after pressing it it detects the watch in update service .
I think something is botched up in sony update service .
I found a thread on http://talk.sonymobile.com/t5/Wireless-accessories/bd-p/accessories/page/2 - where one user had excatly same problem after running update on SBH52 ( bluetooth headset launched at the same time). He allowed the battery to fully run down before running the update . I am going to try that
Anybody has a idea when the battery will run out in off state ( while running mine used to last 2-3 days)
Sony must fix the update service or provide us a manul way to flash older firmware . so far my emails to service have not yeilded any results . getting the same boilerplate message run the update service or return it back for repair .
Anil
pranil said:
Till now Not found a solution or alternatives ways
Anybody has a idea when the battery will run out in off state ( while running mine used to last 2-3 days)
Sony must fix the update service or provide us a manul way to flash older firmware . so far my emails to service have not yeilded any results . getting the same boilerplate message run the update service or return it back for repair .
Anil
Click to expand...
Click to collapse
As for the battery, I'd expect at least 2 weeks while off, maybe even more...
I would try to run the update service several times (if it recognise the watch, that means the watch is somewhat on) to see if the battery runs out faster...
Sent from my C6833 using Tapatalk 2
does it show a number at the top left when switching on before the sony logo? i had the same issue today but fixed it.
derkie said:
does it show a number at the top left when switching on before the sony logo? i had the same issue today but fixed it.
Click to expand...
Click to collapse
i have the number .3 25 11.
i can't pair the sw2 with my nexus 5. i don't know why!
someone can help me? what can i do?
danymexi said:
i have the number .3 25 11.
i can't pair the sw2 with my nexus 5. i don't know why!
someone can help me? what can i do?
Click to expand...
Click to collapse
Mine after showing that error code, it vibrates 3 times... All I did is charge it until the pairing animation shows up then I paired it manually via Bluetooth - it paired and it booted twice and that's it.
derkie said:
Mine after showing that error code, it vibrates 3 times... All I did is charge it until the pairing animation shows up then I paired it manually via Bluetooth - it paired and it booted twice and that's it.
Click to expand...
Click to collapse
when the sony battery is 100% my sw2 didn't reboot in pairing animation. and if i press the power button, it vibrates 3 time and i can't pairing the phone. it said i can't piar because the pin or the passwork are wrong. but i didn't put any password or pin.
Can someone help me?
danymexi said:
Can someone help me?
Click to expand...
Click to collapse
Try the pairing with another smartphone, then when paired use the icon Settings on the SW2 to reset it, and then try the pairing again with your smartphone.
Dead
My smartwatch 2 stopped responding the 2nd day I bought it. It was showing the Sony logo and that was all. Tried updating with SUS, went ok and when restarted phone it shows logo and. 3 25 11 code. The phone is detected in SUS but update atempt fails. Tried charging, it appears that is charging but the percentage doesn't rise until restart. I think is dead.
pranil said:
Bricked after Update of New firmware for the Smartwatch 2 to version 1.0.B.3.46/1.0.A.3.8
Hello,
Today Morning my watch updated on it's own I presume to New firmware version (1.0.B.3.46/1.0.A.3.8. ( flashing and the wavy display) after update it felt quite sliugissh so I decided to update using the utility .
The utility indicated new update available but when I tried to update it said failed . After that the watch refuses to turn on .
I have tried following
1. USe the 15-20 sec reset using power button - NO use
2. Tried to update again using the Sony Update utility ( The watch is recognized - it tries to update and then quickly says failed)
3. Charged it for almost 3 hours and tried again - Same result .
Now going by the other messages I have to try following
1. Charge overnight and try again
2. Leave it without power for few days and try again.
Does anybody know some other trick.
I cannot easily return it to Sony as at the moment travelling in Africa
Anil
does anyone found the answer for this issue?
my phone is dead too after the update.
i cant turn it on at all and i did connect with the wallcharger all the night.
Click to expand...
Click to collapse
I sent my watch back to Sony. No answer yet. I will post the results when it will arrive.
Sent from my Nexus 5 using Tapatalk
so severoprisan, how is your sw2? is it repaired? what did they say?
Not yet. It takes 1-3 weeks from January 10th. So I'll wait.
Sent from my GT-N5100 using Tapatalk
Same here
I had the same issue. Called Sony and went through some troubleshooting before they decided it needed to be returned. The support people do not seem to have any idea why this is happening.
Not a great experience with their support people. They promised an RMA and then "forgot" to issue it. It took three calls, but the watch has finally been sent to them. I'm awaiting the refurb now.
update: Got a call from Sony. During the conversation, they mentioned that they do not send out refurbs and that the replacement watch I will receive should be brand new.
update 02/29/14: Received the replacement watch today. Pretty fast turnaround. Now I just hope this one doesn't brick, too.
I had same problem, got this watch on Christmas and after update sth gone wrong and only Flash FS message on screen. Tried everything and no luck. Finally contact Sony and send to SBE (in UK that company services most of mobile phones as manufacture service) and got replacement watch after only... 3 weeks
Sent from my C5303 using Tapatalk 2
Talked to service, they told me that they have 2 SW2's and there is no way to repair them if bricked. So i'm waiting for the replacement watch.
Sent from my Nexus 5 using Tapatalk
Related
Hi,
I recently got my phone unlocked via testpoint (I think) and it was fine for a week or so but then the touch screen started locking up after i turn the screen on and bring up the lock screen and wouldn't respond to my touches (so I can't answer my calls/texts until I restart my phone), the screen itself was fine as I can see everything still and the phone still responds as the gamepad is still functioned so I could turn it off and on again which then fixed it for a few hours.
This has been happening a lot recently and a new problem has developed which is that it will not boot properly, if I have it plugged in and boot from the "charging mode" its fine but the screen doesn't work until about 10 reboots and on battery it hangs at the Sony Ericsson text screen (On boot) and I have to battery pull it and reboot it many times before it will boot successfully again.
It is running a stock gingerbread ROM (Build .42 - rooted). This worked perfectly and never locked up once before the unlock, so I'm placing my suspicions on that. -.-
any ideas for fixes are greatly appreciated as having this phone doing this ALL THE TIME is very frustrating and seems to be happening more regularly and sometimes even when the screen is turned on and I'm using the device.
Thanks in advance and for reading all of that (If you did )
The fact that you unlocked it shouldn't matter that it's having issues booting up. I had mine unlocked via testpoint and it was all good. Try reflashing your stock FTF.
I think build .42 is Verizon, right? But what phone version do you have?
I have the R800i - originally locked to orange. I flashed a .42 build i fund on the internet, i think it was a Chinese ROM as it came with Chinese keyboard etc. and various Chinese apps
hmm, as I'm typing this I'm waiting for it to reboot - Not working -.- I got told by the guy who unlocked it that i cant update my phone or it may blank screen on me or something? i didn't want to risk anything by re-flashing it as i don't want to have to buy a new phone if this one completely messes up to the point that it's bricked I'm thinking a reflash is the way to go... Can titanium backup backup whatsapp properly so i dont have to sort out my activation stuff again? it's assigned to my old number atm so yeahh...
Same problem over here.
I used to use the Doom kernel for over a year without problem but then the touchscren would frequently lose it's ability to react to touch usually a reboot would fix it, at some point i had to hold a button while bootup for it to react again soon i discovered that sliding the gamepad out was what killed the touch capability sliding the gamepad back in did not restore it only a reboot or as i discovered holding the home button for about 10 seconds how ever it was less and less functional until at somepoint nothing would restore it and the touchscreen permanently lost it's touch. Assuming it might be a software problem i reflashed stock rom and stock kernel the problem still persists and i am not sure if ihad this problem before reflashing or not but i also now have the problem that when pressing the power button the phone does not react for 15 seconds before getting to the sony erricons (or doom kernel) writing to not move one step further no matter the wait while starting with usb plugged in again takes 15 seconds wait time before anyting shows up but then after 30 seconds continues to the next splashscreen to start properly.
Initially i assumed it would be a software problem (like slyhedgehog56) how ever as not even reflashing the entire system fixed it i think that option is out of question. with the touchscreen capability i would blame it on the digitizer but would a digitizer problem also cause the boot issues? With unlocked boot loader i am obviously out of warranty and id rather not have to buy a new phone i would what so ever not mind doing some basic human capable repairs on it (for example exchanging digitizer) how ever i don't want to invest into repairs that possibly wont help anyway.
I hope somebody can provide us with some insight.
Well you've also got to consider is electricals can go wrong weather its a phone laptop toaster ect sometimes stuff just stops working for no reason and something will break just the way it works unfortunately
Sent from my R800i using xda app-developers app
ILikeTheWayYouMove2 said:
Well you've also got to consider is electricals can go wrong weather its a phone laptop toaster ect sometimes stuff just stops working for no reason and something will break just the way it works unfortunately
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
Well while it certainly is true that everything stops it's not quite for no reason i mean there is most certainly some reason, it's not like the device just randomly decides "im perfectly fine but i wont work anymore" if it's a broken contact a lose cable or a fried chip something IS to blame for malfunctions and if there is a specific pattern of malfunctions it may be possible to track back just what component gave up.
So thank you for notifying me that things break at times i will still continue to wait if somebody possibly has more detail on this particular malfunction though.
Grey-fox-13 said:
Same problem over here.
I used to use the Doom kernel for over a year without problem but then the touchscren would frequently lose it's ability to react to touch usually a reboot would fix it, at some point i had to hold a button while bootup for it to react again soon i discovered that sliding the gamepad out was what killed the touch capability sliding the gamepad back in did not restore it only a reboot or as i discovered holding the home button for about 10 seconds how ever it was less and less functional until at somepoint nothing would restore it and the touchscreen permanently lost it's touch. Assuming it might be a software problem i reflashed stock rom and stock kernel the problem still persists and i am not sure if ihad this problem before reflashing or not but i also now have the problem that when pressing the power button the phone does not react for 15 seconds before getting to the sony erricons (or doom kernel) writing to not move one step further no matter the wait while starting with usb plugged in again takes 15 seconds wait time before anyting shows up but then after 30 seconds continues to the next splashscreen to start properly.
Initially i assumed it would be a software problem (like slyhedgehog56) how ever as not even reflashing the entire system fixed it i think that option is out of question. with the touchscreen capability i would blame it on the digitizer but would a digitizer problem also cause the boot issues? With unlocked boot loader i am obviously out of warranty and id rather not have to buy a new phone i would what so ever not mind doing some basic human capable repairs on it (for example exchanging digitizer) how ever i don't want to invest into repairs that possibly wont help anyway.
I hope somebody can provide us with some insight.
Click to expand...
Click to collapse
I'm not gonna lie myself as the same thing exactly happened to my phone and it died week ago.
Here's how it started
1 Touchscreen died for 5 Seconds when I didn't use phone for long.
- Over two weeks this dead time longly extended.
3 Touchscreen became completely dead and unusable.
- Tried stock rom, Markpython's Ics Rom and Slimbean (no result so hardware problem).
5 Relocked the bootloader, flashed stock fw.
- Device won't boot unless in USB Mode
7 Phone turns unusable (Yes I can navigate using gamepad) and goes to Sony Centre
sewer56lol said:
I'm not gonna lie myself as the same thing exactly happened to my phone and it died week ago.
Here's how it started
1 Touchscreen died for 5 Seconds when I didn't use phone for long.
- Over two weeks this dead time longly extended.
3 Touchscreen became completely dead and unusable.
- Tried stock rom, Markpython's Ics Rom and Slimbean (no result so hardware problem).
5 Relocked the bootloader, flashed stock fw.
- Device won't boot unless in USB Mode
7 Phone turns unusable (Yes I can navigate using gamepad) and goes to Sony Centre
Click to expand...
Click to collapse
Sounds like the exact same problem yes (including the gamepad navigation) would you mind keeping me/us updated over how it goes? what they blame to be the culprint etc?
friends too..
Turns out a friends Xperia play has the EXACT same problem so the test point unlock isn't the issue here tried reflashing this one and no help at all, it will boot if I gold the power button then plug a USB cable in but the screen doesn't respond to touches. The same for both phones, they won't boot without a USB connected and will occasionally work once every 50 or so tries without the cable -.-.
I'm at a loss, I've searched the internet to find no help and everyone just saying "use the Sony repair tool" no. It doesn't work!
sewer56lol said:
I'm not gonna lie myself as the same thing exactly happened to my phone and it died week ago.
Here's how it started
1 Touchscreen died for 5 Seconds when I didn't use phone for long.
- Over two weeks this dead time longly extended.
3 Touchscreen became completely dead and unusable.
- Tried stock rom, Markpython's Ics Rom and Slimbean (no result so hardware problem).
5 Relocked the bootloader, flashed stock fw.
- Device won't boot unless in USB Mode
7 Phone turns unusable (Yes I can navigate using gamepad) and goes to Sony Centre
Click to expand...
Click to collapse
slyhedgehog56 said:
Turns out a friends Xperia play has the EXACT same problem so the test point unlock isn't the issue here tried reflashing this one and no help at all, it will boot if I gold the power button then plug a USB cable in but the screen doesn't respond to touches. The same for both phones, they won't boot without a USB connected and will occasionally work once every 50 or so tries without the cable -.-.
I'm at a loss, I've searched the internet to find no help and everyone just saying "use the Sony repair tool" no. It doesn't work!
Click to expand...
Click to collapse
I have the same exact problem ,I made a very interesting detailed thread about it a few minutes ago , please have
a look at it and put a comment or something ...
Totally Depressed : My Xperia Play is Stuck at Sony Ericsson Text at Boot Screen !
Still nothing for me
Still in repair centre.
Sent from my GT-I9300 using xda app-developers app
(Yay finally got an S3 like I said in my Rom thread)
sewer56lol said:
Still nothing for me
Still in repair centre.
Sent from my GT-I9300 using xda app-developers app
(Yay finally got an S3 like I said in my Rom thread)
Click to expand...
Click to collapse
Thank you for keeping us updated and yeah i can imagine it takes a little longer over the holidays.
(btw congratulations on the S3)
Grey-fox-13 said:
Thank you for keeping us updated and yeah i can imagine it takes a little longer over the holidays.
(btw congratulations on the S3)
Click to expand...
Click to collapse
I got it back , I haven't done any testing but it seems to be working fine.
Boot = OK
Touchscreen = OK
Gamepad = OK
Touchpads = Not Tested but should be ok.
Version = .42 (2.3.4) (UK GENERIC) - Same version as I gave into store.
The software was upgraded to the very last version?
Fought last version was .62
Sent from my GT-I9300 using xda app-developers app
---------- Post added at 06:27 PM ---------- Previous post was at 05:59 PM ----------
Forgot to say they changed the digitizer.
Sent from my GT-I9300 using xda app-developers app
sewer56lol said:
I got it back , I haven't done any testing but it seems to be working fine.
Boot = OK
Touchscreen = OK
Gamepad = OK
Touchpads = Not Tested but should be ok.
Version = .42 (2.3.4) (UK GENERIC) - Same version as I gave into store.
The software was upgraded to the very last version?
Fought last version was .62
Sent from my GT-I9300 using xda app-developers app
---------- Post added at 06:27 PM ---------- Previous post was at 05:59 PM ----------
Forgot to say they changed the digitizer.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Awesome! Keypad fault interesting
hmm you said you had flashed another rom that means you had your bootloader unlocked and your warranty voided right?
Did they charge you for the repairs?
Grey-fox-13 said:
Awesome! Keypad fault interesting
hmm you said you had flashed another rom that means you had your bootloader unlocked and your warranty voided right?
Did they charge you for the repairs?
Click to expand...
Click to collapse
I relocked my bootloader beforehand giving it to repair centre.
I fought I said this a couple of posts ago.
And no they did not charge me at all.
Sent from my GT-I9300 using xda app-developers app
Edit (here's the post) :
sewer56lol said:
I'm not gonna lie myself as the same thing exactly happened to my phone and it died week ago.
Here's how it started
1 Touchscreen died for 5 Seconds when I didn't use phone for long.
- Over two weeks this dead time longly extended.
3 Touchscreen became completely dead and unusable.
- Tried stock rom, Markpython's Ics Rom and Slimbean (no result so hardware problem).
5 Relocked the bootloader, flashed stock fw.
- Device won't boot unless in USB Mode
7 Phone turns unusable (Yes I can navigate using gamepad) and goes to Sony Centre
Click to expand...
Click to collapse
Yes i know that you mentioned it however i thought they would/could check the status using the IMEI and could tell if it was locked nlocked though admittingly getting the code to unlock it using th IMEI does not actually mean that you unlocked it... ut alrigh thanks again
sewer56lol said:
I relocked my bootloader beforehand giving it to repair centre.
I fought I said this a couple of posts ago.
And no they did not charge me at all.
Sent from my GT-I9300 using xda app-developers app
Edit (here's the post) :
Click to expand...
Click to collapse
Just got a P600 4 days ago. Worked great till this morning. Turned it on and wifi was turned off. Tried to turn it on and it keeps sliding back to off position. The same for blue tooth. Tried a regular reset and factory reset. Neither helped. Couldn't find anything in the forums about this specific issue. Don't know what else to do.
Did you install anything? Root? What have you done to the device since you got it?
Sent from my SM-P600 using XDA Premium HD app
Installed TWRP from bigbiff's thread in the original development. Everything went well. Had not decided on a rom yet so I was waiting to flash. Wifi was working a couple of days after I installed the recovery.
Sent from my SPH-L900 using Tapatalk HD
wifi and bluetooth dead out of the blue
d3cypher said:
Installed TWRP from bigbiff's thread in the original development. Everything went well. Had not decided on a rom yet so I was waiting to flash. Wifi was working a couple of days after I installed the recovery.
Sent from my SPH-L900 using Tapatalk HD
Click to expand...
Click to collapse
Hi,
Did you find what the problem was in the end?
I am experiencing the same problem since one month now (12 June). The wifi doesn't switch on neither the bluetooth. The "led" remains light green forever...
I addressed the problem to the local customer support service (Italy) and got the response that they cannot do anything because my device was bought in US, neither if I paid them.
Since then I have rooted the device,
I did factory reset
Rooted the device
Erased some files that are suppose to solve the same problem in S4
Tried flashing various mods
removed and repluged the battery
Nothing helped.
I don't believe that it is a hardware problem as it occured all of a sudden without any reason (hitting or damaging the device). Unfortunately I am totally ignorant on android. Right now I am looking for a way to undestand at least if this is a hardware problem in order to give up and go buy a Ipad (at least you can pay them for fixing their own devices).....
In any case thanks in advance for any feedback you may have
eftygio said:
Hi,
Did you find what the problem was in the end?
I am experiencing the same problem since one month now (12 June). The wifi doesn't switch on neither the bluetooth. The "led" remains light green forever...
I addressed the problem to the local customer support service (Italy) and got the response that they cannot do anything because my device was bought in US, neither if I paid them.
Since then I have rooted the device,
I did factory reset
Rooted the device
Erased some files that are suppose to solve the same problem in S4
Tried flashing various mods
removed and repluged the battery
Nothing helped.
I don't believe that it is a hardware problem as it occured all of a sudden without any reason (hitting or damaging the device). Unfortunately I am totally ignorant on android. Right now I am looking for a way to undestand at least if this is a hardware problem in order to give up and go buy a Ipad (at least you can pay them for fixing their own devices).....
In any case thanks in advance for any feedback you may have
Click to expand...
Click to collapse
I sent my P600 in about 3 weeks ago. According to the reciept that was sent back with it, they replaced the wifi / bluetooth component. It came back with all my data and accounts still set up on it so i do not think its a software issue. They didnt charge me for the repair but im in the US.
Hello guys,
Few weeks ago I started having the same issue. If I turned my wifi off for any reason whatsoever, I wasn't able to turn it on again. I searched a bunch of forums with people trying to figure out how to solve that same problem, but no real solution...well... there is the obvious one, sending the device to guarantee. Unfortunatly, in my case, that wasn't an option, so I decided to start some experiments of my own.
I was able to find a workaround, it's not a solution since the problem will appear again given the same circunstances.
Keep in mind that this worked for me, but I cannot tell for sure if it will work for you. Anyway, if you have this problem and guarantee it's not a option I would give it a try before starting to think about opening the device or even replace the rom.
The workaround is really simple:
1 - Go to the Connections menu in Settings (where you turn on/off the wifi, bluetooth, etc);
2 - Turn on Flight mode;
3 - Turn on Wifi/Bluetooth (depending on your problem, apparently they both seem to happen);
4 - Turn off Flight mode.
And it's done. As I said before, this works for me and I can't guarantee that it WILL work for you.
Cumpz
Hello,
I have a big issue with my note 3 neo. The phone randomly turns off on its own after it drops below 40 % battery. The issue seems to have started after i updated the to 4.3 jelly. When it turns off the buttons will NOT respond, the only way to "fix" it is to remove the battery and after that it starts up fine, but this happened 6-7 times in the past month. Does anyone have any idea what might be causing this ( SW, HW )?
Thank you.
Forqnci said:
Hello,
I have a big issue with my note 3 neo. The phone randomly turns off on its own after it drops below 40 % battery. The issue seems to have started after i updated the to 4.3 jelly. When it turns off the buttons will NOT respond, the only way to "fix" it is to remove the battery and after that it starts up fine, but this happened 6-7 times in the past month. Does anyone have any idea what might be causing this ( SW, HW )?
Thank you.
Click to expand...
Click to collapse
Updated TO Jelly Bean? Was it on ICS when you bought it?
Uhmm factory reset? If it still has the problem, flash the stock jb.
Sent from my SM-N7502 using XDA Free mobile app
Forqnci said:
Hello,
I have a big issue with my note 3 neo. The phone randomly turns off on its own after it drops below 40 % battery. The issue seems to have started after i updated the to 4.3 jelly. When it turns off the buttons will NOT respond, the only way to "fix" it is to remove the battery and after that it starts up fine, but this happened 6-7 times in the past month. Does anyone have any idea what might be causing this ( SW, HW )?
Thank you.
Click to expand...
Click to collapse
Did you disable Samsung DVFS? If yes you want to try enabling it back. That resolved my phone turning off by itself when charging on AC charger.
Edit: I spoke too soon. My phones's auto shutdown when plugged to AC charger problem still there. Need to do a hard reset to see.
Sent from my SM-N750 using XDA Free mobile app
samsung note 3neo
Forqnci said:
Hello,
I have a big issue with my note 3 neo. The phone randomly turns off on its own after it drops below 40 % battery. The issue seems to have started after i updated the to 4.3 jelly. When it turns off the buttons will NOT respond, the only way to "fix" it is to remove the battery and after that it starts up fine, but this happened 6-7 times in the past month. Does anyone have any idea what might be causing this ( SW, HW )?
Thank you.
Click to expand...
Click to collapse
Thats funny I have a brand new SAMSUNG NOTE 3neo that has the exact same problem but i did NOT update my samsung to 4.3 jelly and it turns off no matter how much battery it has,even if it has 100% battery does anyone know whats wrong.
Thank you
super-duper1234567890 said:
Thats funny I have a brand new SAMSUNG NOTE 3neo that has the exact same problem but i did NOT update my samsung to 4.3 jelly and it turns off no matter how much battery it has,even if it has 100% battery does anyone know whats wrong.
Thank you
Click to expand...
Click to collapse
Just backup ur data & perform a factory reset, should solve ur problem. What's ur build number?
Note 3 neo powers off Automatically and physical buttons dosent work
I am also facing the same problem from day 3. I have made a factory reset and even flashed my mobile with the latest firmware but the problem still continuous.
Any Solutions?
[email protected] said:
I am also facing the same problem from day 3. I have made a factory reset and even flashed my mobile with the latest firmware but the problem still continuous.
Any Solutions?
Click to expand...
Click to collapse
Seems to be a serious issue.. have you taken it to the Samsung service center?
Sent from my SM-N750 using XDA Free mobile app
I'm having the same problem, the phone is completely stock, haven't dropped the phone or anything, bought the phone like 3 weeks ago. I also see a green led, not sure if it's a notification. When I saw that I thought maybe it's some power save function. But I simply just can't turn the phone on, the battery needs to be removed to start up. So I just mailed Samsung, waiting for their reply
My wife's phone has the same issue. Any update on this from anyone?
Mine also turns off when charging.
Mine also turns off when charging.
Samsung Galaxy note 3 Neo
I have a Galaxy note 3 Neo. I came out a notification to update software and I accepted, but on reboot stayed on the screen with the logo of samsung Galaxy note 3 removed the battery and sim but still the same.
help please.
Go to recovery mode and do a factory reset that will solve your issue..
[email protected] said:
Go to recovery mode and do a factory reset that will solve your issue..
Click to expand...
Click to collapse
the problem is that it stays on the screen with the logo and can't access to menu. View image.
Press and hold the up volume, Home button and power button togeather until the phone gets restarted. This will take you to recovery mode.
In recovery mode use volume keys for up and down navigation and power key to select. Still if you have any doubts Search for recovery mode in youtube
i bought it yesterday and i have the same problem...
yesterday my note restarts few times. i need to put off and put in battery again to start the phone...
do you have any solution for resolve this problem ?
please help me !!!
There is firmware update. This issue was resolved after the update.
find problem
i find prolem when smat stay is on randomly off
Hi guys , i have an xperia zl and a week ago i updated it from android 4.4.2 to 4.4.4 i was using my phone as a hotspot in the past 4 months and always connecting my phone to the charger.
4 days ago i opened a game and the phone suddenly turned off , i turned it on and left it and 2 days ago i opened the same game and it turned off again so i decided to delete the game but yesterday the phone kept turning off every time i use it and when i try to turn it on it won't start unless i plug in the charger.
i tried to flash a new firmware using flashtool but it stuck on flashing data(see the attachment bellow )
i tried another computer but the same problem and SUS says that i have the latest firmware.
so i took it to a repair center (there is no Sony service center where i live) and the man said " it needs a new software but Sony's website is off right now and i have to wait 2 days until the website backs to work " :crying:
so what do i have to day ? how do i flash new software ?
Excuse me for my English
Thanks in advance
abdullah.darwish said:
Hi guys , i have an xperia zl and a week ago i updated it from android 4.4.2 to 4.4.4 i was using my phone as a hotspot in the past 4 months and always connecting my phone to the charger.
4 days ago i opened a game and the phone suddenly turned off , i turned it on and left it and 2 days ago i opened the same game and it turned off again so i decided to delete the game but yesterday the phone kept turning off every time i use it and when i try to turn it on it won't start unless i plug in the charger.
i tried to flash a new firmware using flashtool but it stuck on flashing data(see the attachment bellow )
i tried another computer but the same problem and SUS says that i have the latest firmware.
so i took it to a repair center (there is no Sony service center where i live) and the man said " it needs a new software but Sony's website is off right now and i have to wait 2 days until the website backs to work " :crying:
so what do i have to day ? how do i flash new software ?
Excuse me for my English
Thanks in advance
Click to expand...
Click to collapse
That sounds like the battery has died...
hi i have this problem!!!
your problem about BMS and BSI (battery management system and connector!!)
SAME My Z1
My Z1 too! Whenever I turn on flash light Camera or App! Sudden - Death (
Anyone have solution? Pls
Read through topic, someone has fix battery himseft
http://forum.xda-developers.com/xperia-zl/general/phone-starts-connected-to-charger-t2864009
Anyone else have such issues with their new Note 7? Right out of the box after the update my device started freezing with weird glitch lines on the screen and restarting by itself, often multiple times before it loads up to my lock screen. It also frequently gets into a bootloop and the device gets really hot until i simulate a battery pull with Power+VolDown.
I'm using a Singapore set, the dual sim variant. Went down to the local service centre on launch day to get this problem checked out and already saw quite a few Note 7 preorder owners there for the same issue. The technicians did a firmware reflash and it seemingly solved the issue until the next day where the freezing begun again. It got progressively worse throughout the day. Now my phone has to be kept off as it would keep restarting by itself. The phone is pretty much unusable now.
Looking at local forums and Samsung facebook page, it's certainly more than just a handful of owners with this issue.
The same issue also seems to be appearing on Korean and Verizon Note 7's:
instagram.com/p/BJVQpY4hcu8
youtube.com/watch?v=e8JC5RPPLkc
[no direct links as i'm below 10 posts]
hi
my device hanged after second update
and heating issue while charging
alialexali said:
hi
my device hanged after second update
and heating issue while charging
Click to expand...
Click to collapse
are you experiencing repetitive hangs past that one instance? which country/carrier did you get your phone from?
Any one else on the note 7 duos with same issue??
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2crueal4u said:
Any one else on the note 7 duos with same issue??
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Click to expand...
Click to collapse
Another Brick in the wall
I have same issue.
Bought my SM-N930FD from Dubai on 19th August. I live in Pakistan and when reached home and started the phone for set up it immediately gave me a system update. I installed that update and after that it started freezing, and restarting.
I tried Samsung Switch app to restore my phone but to no avail.
I haven't disabled OEM lock in administrative settings also.
Now I cant not pass the boot screen and after few seconds it keeps on restarting, i think its a boot loop.
I can go to download mod, I can go into recovery where it shows status official but at the end DM variety error.
I have not tried anything unusual like rooting or installing third party apps.
As far as I have searched on the forum some more people are also experiencing the same issue. I think we have to wait for official XSG firmware of the region to restore the phone by ODIN.
In the meantime any help will be appreciated.
TKokab said:
Another Brick in the wall
I have same issue.
Bought my SM-N930FD from Dubai on 19th August. I live in Pakistan and when reached home and started the phone for set up it immediately gave me a system update. I installed that update and after that it started freezing, and restarting.
I tries Samsung Switch app to restore my phone but to no avail.
Now I cant not pass the boot screen and after few seconds it keeps on restarting, i think its a boot loop.
I can go to download mod, I can go into recovery where it shows status official but at the end DM variety error.
I have not tried anything unusual like rooting or installing third party apps.
As far as I have searched on the forum some more people are also experiencing the same issue. I think we have to wait for official XSG firmware of the region to restore the phone by ODIN.
In the meantime any help will be appreciated.
Click to expand...
Click to collapse
So maybee its the FW update that makes it unstable...what FW do you have after update? Mine will be here tomorrow..from www.from.ae. in dubai i think. I will not update it?
Also do u guys have 2 sim inside or just one and sd card? Can there be an issue with that that keeps it rebooting
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2crueal4u said:
So maybee its the FW update that makes it unstable...what FW do you have after update? Mine will be here tomorrow..from www.from.ae. in dubai i think. I will not update it?
Also do u guys have 2 sim inside or just one and sd card? Can there be an issue with that that keeps it rebooting
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Click to expand...
Click to collapse
I only use one sim and SD card and afterwards I tried without SD card. I do not remember which update it was but it was like 193. mb. But I wish you do not have any problem because few sets are causing problems. My problem is I can not immediately or in near future visit Dubai I have to wait for some other solution.
Can u send it back? Did u purchase from net ot physical store?
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Heating
After applying to the latest update, my device is getting very hot. Sometimes, it feels like I need to put this in the freezer.
2crueal4u said:
Can u send it back? Did u purchase from net ot physical store?
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Click to expand...
Click to collapse
I will talk to them tomorrow on phone and if required will send the set in courier. I physically purchased from Jacky's.
anamahmed said:
After applying to the latest update, my device is getting very hot. Sometimes, it feels like I need to put this in the freezer.
Click to expand...
Click to collapse
Ok. Good luck man...hope it sorts out for u...as soon as i got mine i will report...but ai will not update it
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I am using Malaysian device.. plugged only 1 SIM, and no SD card. Unrooted. I have both fingerprint and irises configured.
My phone frozen once and happended before the ~186mb FW upgrade. I was watching videos on youtube, then I pressed back button to go to home, then suddenly phone freeze. Phone went into blank/black screen, the top notification was still visible though (Battery percentage, Signal bar, etc) I followed power + vol down tricked and it worked.
after that incident, I upgraded FW and so far for the past 30hrs no issue. So I dont know. Many users in my countries seems affected even a lot worst than mine. E.g. every hour the phone restarts/get freeze.
I dont use facebook
Same issue with Philippine FD version released by a Smart Telecoms (local telco). Got my unit Sunday morning, drove home, it hung while I was setting it up, did a soft reset (power + volume down), got stuck on the boot logo and got really hot. I couldn't power it off until I did power + volume down + home. It wouldn't power go past the boot logo even after charging, soft reset, hard reset. I drove back to the store where I got it to have it replaced, spent 3 hours going back and forth from the telco store to the Samsung store where they declared the unit a lemon. Went back to the telco store and got a replacement unit.
So far the unit has not exhibited the same symptoms as the first unit even after the software upgrade to N930FXXU1BPH6. I'm keeping my fingers crossed this doesn't go the way of the first unit.
I am having the same issue with my Note 7 Duos (N930FD) from Dubai. It gets hot and now I have a constant bootloop.
When I got it I updated, and it froze while updating, so it does not seem to be due to the update.
Got mine from dubai also.. no problem so far.. updated to new FW as well....keep my finger crossed...
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EMF said:
I am having the same issue with my Note 7 Duos (N930FD) from Dubai. It gets hot and now I have a constant bootloop.
When I got it I updated, and it froze while updating, so it does not seem to be due to the update.
Click to expand...
Click to collapse
Looks like its a hardware problem. You can return and demand for 1-to-1 exchange.
rajlesta said:
Looks like its a hardware problem. You can return and demand for 1-to-1 exchange.
Click to expand...
Click to collapse
It certainly seems so. I have contacted the seller for a replacement.
Someone said it's KNOX, unisntall or temp disable it will help better. SO pls try and confirm ?
neveruse said:
Someone said it's KNOX, unisntall or temp disable it will help better. SO pls try and confirm ?
Click to expand...
Click to collapse
Mine don't even boot any more, but goes directly to recovery after a factory reset. Shows an error in red "Need to check DRK first...". Going back for a replacement.
Anyway it froze for me during an OTA update to, so it looks like a hardware problem as it also happens when the OS is not even loaded.
EMF said:
Mine don't even boot any more, but goes directly to recovery after a factory reset. Shows an error in red "Need to check DRK first...". Going back for a replacement.
Anyway it froze for me during an OTA update to, so it looks like a hardware problem as it also happens when the OS is not even loaded.
Click to expand...
Click to collapse
Yeah its appear to be hardware problem. I had freeze once, that was before FW upgrade, brought my set to SC and they did clean ROM install. Everything works well for 4-5days since then.