Voicemail Issue - Paranoid Android Q&A

Hi,
I installed PA and it has been working fairly flawlessly on my Sprint HTC One. But, only issue is with voicemail. I hold 1 to dial voicemail, but get some complementary bahama trip advertisement. I listened to the entire thing thinking it may be a one time thing, but then it disconnected me when I never wanted to call a sales rep, and repeats it if I dial voicemail again. Any ideas on how to fix this issue or what is up with this?
Thanks

Related

[Q] No call waiting with google voicemail?

Is anyone else having issues with call waiting not working when using google voicemail? I like the features of google voice but this is a deal breaker. I noticed that the call waiting feature is not working at all on my sprint # and every time it is going directly to voicemail, I assume this has to be because of google voice is configured to be my default voicemail?
Is there any solution to this problem besides going back to sprint vvm?
So all the people who are using google vm are fine with losing call waiting? And CM recommends google vm and boasts how it is far superior to to sprint voicemail even though we lose a major feature like this?
I find that all very hard to believe, there has got to be a solution someone must know! I've searched everywhere and can't find anything.
I use GVoice and love it, and I have no issues with call waiting.
I did have a ton of problems with GVoice when I first started using it. After a ton of reading and trial-and-error on setting things up different ways over and over I finally realized Sprint's voicemail service was conflicting with GVoice.
I called Sprint and actually had them completely remove their voicemail service from my account. I can add it back anytime I want. I have had zero issues with GVoice since then. YMMV
GV works fine for me. i get my voice mails transcribed, call waiting works, and if you install the app, you get a nice little toggle link for how you want your outbound calls routed.
win.
nebenezer said:
I use GVoice and love it, and I have no issues with call waiting.
I did have a ton of problems with GVoice when I first started using it. After a ton of reading and trial-and-error on setting things up different ways over and over I finally realized Sprint's voicemail service was conflicting with GVoice.
I called Sprint and actually had them completely remove their voicemail service from my account. I can add it back anytime I want. I have had zero issues with GVoice since then. YMMV
Click to expand...
Click to collapse
Thanks, I'll give that a try!
nenn said:
GV works fine for me. i get my voice mails transcribed, call waiting works, and if you install the app, you get a nice little toggle link for how you want your outbound calls routed.
win.
Click to expand...
Click to collapse
Yea I'm getting all those features as well, like I said everything works great except call waiting. But I'm gonna try nebenezer's suggestion and hope for the best.
You know what else doesn't work with Google Voice is "Decline" because if you decline a call it goes straight to Sprint Voicemail. The call never gets forwarded. Deal breaker for me.
zone23 said:
You know what else doesn't work with Google Voice is "Decline" because if you decline a call it goes straight to Sprint Voicemail. The call never gets forwarded. Deal breaker for me.
Click to expand...
Click to collapse
hmm, I didn't realize that.
One thing that does bug me too is that caller-id-blocked numbers don't make it to GVoice either.
My work line shows as 000-000-0000 on caller id. I have tested this on a wide variety of phones and gvoice settings and never have I been able to leave myself a vm from my work line.
zone23 said:
You know what else doesn't work with Google Voice is "Decline" because if you decline a call it goes straight to Sprint Voicemail. The call never gets forwarded. Deal breaker for me.
Click to expand...
Click to collapse
Well that sucks, back to Sprint VVM for me then.
Hopefully this is something that Google can even fix and isn't a limitation due to Sprint's network or hardware in some way.
Sabres420 said:
Well that sucks, back to Sprint VVM for me then.
Hopefully this is something that Google can even fix and isn't a limitation due to Sprint's network or hardware in some way.
Click to expand...
Click to collapse
FWIW, I just tested this a couple times with a friend at work, no problems here. Maybe that was another conflict with Sprint's voicemail service?
He called my phone from his, I declined the call, he left a voicemail..
If you want to make sure that voice mails go to google voice, turn on Call Screening. That way if you don't answer, decline or you miss the call, you google voice picks up the message. You may get a voicemail message in your sprint voicemail box, but it will only have the message "press 1 if you want to accept this call"
So with this method you don't have to forward calls at all.
Let me know if this helps anyone.

[Q] Flashed Cricket EVO sending calls directly to voicemail

I root and flashed my HTC EVO 4G to cricket using Jiminy rom.
baseband: 2.15.00.11.19
Kernel: 2.6.32.17-gee55fd
[email protected] #15
I used this guide: http://forum.xda-developers.com/showthread.php?t=934417&highlight=flash+evo+cricket
2 weeks into having switched to cricket my phone has started sending a lot of calls directly to voice mail. Even when I have full reception and the phones are right next to each other. I went into the individual contacts to make sure the SEND to voicemail was off.
I checked my voicemail settings and they are with my number. I even did a NANdroid restore all the way back to the original ROM.
Around the same time as the problems started I had been trying to set up visual voice mail with Google voice and this other service. Neither worked, so I deleted the apps.
Has anybody have experience with similar issues?
I have the same problem and it sucks; so far, I haven't found a solution for that. And I honestly don't wanna change phones.
Im sorry but thats the way Criket service is and always has been.
Well I'm trying to figure out why my voicemail notifcations when I first got the Evo onto Cricket didn't work. I jumped around on ROMS and then they did work. Now once again they don't work. Problem is I can't figure out which ones worked.
As for your problem with them sending to voicemail directly. Sh*t happens. The only thing you can really check is with whomever called and see if it rings or just goes directly on their end. If its direct it might have some thing to do with your PRL or I have noticed that if my phone is doing something with the connection like syncing or whatever it feels like i won't get the call even though it will others. kingtheproducer is right though its Cricket and they don't care about a lot when it comes to customer service. Can't even talk to someone if your phone is listed CPE depending on the agent.
To get Google Voice to work you just forward your calls that you don't answer to your Google Voice number by dialing *74GoogleVoice# (not literally but your Google Voice number). As far as I know you can not port your number with Cricket to Google Voice. Just remember Cricket will not forward calls to a different area code so your Google Voice # must have the same area code as your phone.
Im not a big fan of Google Voice and how it sends you a billion notices for the same call. Never figured out how to get it to stop sending me emails, text messages and voicemail notifications for each call. And what good is visual voicemail when they cant transcribe the message worth a damn

Calls dont go to voicemail they get disconnected - HELP!

I am running Synergy with Device 003. This is my problem. Over half of my calls, if I don't answer the phone, do not go to voice mail, they just get disconnected. If I turn my phone OFF and call the phone I get the same result, sometimes it goes to voice mail sometimes it just disconnects.
I have contacted sprint and they reset my voice mail. Same problem, they claim it's a hardware issue which it can't be hardware or Rom issue if it happens when the phone is off. Does anyone have any suggestions?
Thanks
Just had this happen to a customer just yesterday. Their HTC Shift would direct the call to voicemail when the call was declined, but when ignored/missed the call would go through intermittently. When it did not make it to voicemail, all we got was a disconnect/fast busy tone.
Updated PRL & Profile
Reset NAI values via ##SCRTN#
Had the account/device refreshed via Sprint customer care
Ordered new hardware
I tried to explain to the care rep that the phone could be turned off and the call should be directed to voicemail. "Phone designates when/where the call goes", I said, if the phone is off, what does the network do? "We recommend a new phone for the customer".
I've done all of that also. So how can it be the hardware, it doesn't make sense if you can turn the phone off and it happens.
The call forwarding settings on sprints side could be corrupt. Call them and ask them to check check ESM for call forwarding default, no answer and default. Sometimes this tool is overlooked by reps.
Sent from my RamenizedEvo on Cricket.
KommodoreHeinz said:
The call forwarding settings on sprints side could be corrupt. Call them and ask them to check check ESM for call forwarding default, no answer and default. Sometimes this tool is overlooked by reps.
Sent from my RamenizedEvo on Cricket.
Click to expand...
Click to collapse
Thanks for the replies everyone. So 2 hours on the phone with tech support yesterday. They checked all the forwarding in fact took my voicemail out of the system and re added it. Same problem, most calls don't make it to voicemail and it takes several people multiple calls just to get my phone to ring. I will borrow someones sprint phone tomorrow and change it to my number and see if that helps. I still believe it must be a network issue.
mcvoss said:
Thanks for the replies everyone. So 2 hours on the phone with tech support yesterday. They checked all the forwarding in fact took my voicemail out of the system and re added it. Same problem, most calls don't make it to voicemail and it takes several people multiple calls just to get my phone to ring. I will borrow someones sprint phone tomorrow and change it to my number and see if that helps. I still believe it must be a network issue.
Click to expand...
Click to collapse
Changing hardware to thay other than Android would be beneficial. 1) would definitely prove hardware/network issue B) if the 2ndary phone's voicemail works, and it's a different OS(even basic) you change what server voicemail goes to. If it doesn't there's more to be had on your issue
Either way, switch back and test.
Sent with L*W*H
mcvoss said:
Thanks for the replies everyone. So 2 hours on the phone with tech support yesterday. They checked all the forwarding in fact took my voicemail out of the system and re added it. Same problem, most calls don't make it to voicemail and it takes several people multiple calls just to get my phone to ring. I will borrow someones sprint phone tomorrow and change it to my number and see if that helps. I still believe it must be a network issue.
Click to expand...
Click to collapse
Make sure that you use a sprint phone that has visual voicemail. If you don't it will provision you on the other voicemail server and taint your results.
I honestly believe you need to to call sprint back and have them open a ctms ticket for your issue. This is something that they should have done during your first call.
Sent from my RamenizedEvo on Cricket.

[Q] How many times does your phone ring?

In the past two days it seems my phone has been acting up. I can give you some information about it. I hope this is enough.
Phone - Epic 4g
Firmware Version - 2.3.5
Baseband Version - S: D700.0.5S.EI22
Kernel Version - 2.6.35.7-CleanGB-MTD-gb805fd3
Build Number - CleanGB-MTD-1.0.5
Hardware Version - D700.0.5
The phone has not been ringing. When I say has not been ringing I mean I am not receiving calls. This could be due to two reasons. 1. The person is either hanging up before the 5th ring(this seems to be the magic number for my phone to actually ring according to some self tests performed today). 2. My Google Voice is picking up before the 5th ring and the people are hanging up. Now I am also not receiving notifications of missed calls. My wife has ranted at me the last two days about not picking up her calls to which I reply I had no clue that there were calls to where I show her my call log and the lack of her calls. I have called Sprint and went through about 20 minutes of back and forth and a reset a couple of times then a punch in of a ## 6 digit number # and did a MSID input. The Sprint tech said that the phone was ringing on his end and when I picked up said it took a while but he did a few things and then it seemed to have sped up on his end. Now after hanging up with him proceeded to call my phone from the wifes and it still takes 5 rings for it to pick up. Is there anything I could do to fix this. Is this an issue on CleanGB. Thanks for the replies. Let me know if you need anymore information from me.
im just taking a stab here but I think I remember reading this is a GV problem and had something to do with GV settings . Like I said not sure but you might wanna start there.
That is what the Sprint guy started off saying. How would I go about fixing that? Do I need to uninstall Google Voice? Sign out of Google Voice? or what I am willing to try anything right now.
I don't use Google voice, but if it's easy enough to uninstall & install I'd try removing it and see if problem persists. At the least you can tell if it is the problem or not
Sent from my SPH-D700 using xda premium
Uninstalled
I have basically restored my phone back to factory. I am on EL30 now. I uninstalled google voice that way. I also went to google voice on the web and fixed my voicemail on there. My phone still wants to ring 5 times before it shows me I have a call coming through, however I also do not have any voicemail at all now. After about the 8th ring it gives me a This caller is unavailable message followed in spanish then an error 261 message. Gonna call sprint again in the AM and see if they can reset something for me.
VM app try phonefusion its what i have been using and it works great i didnt really like google voice i just need voicemail i dont need something thats going to record my calls and text messages
as far as your phone ringing i had this problem a while back and i think it had to do with a cell tower not sending the call out right or something like that anyway ask tech support how the towers are responding in your area
Thanks
I will ask them about the towers today when I call. I have to call them now I have no voicemail at all. The sprint voicemail isnt picking up anymore.

M919 + SlimKat : Visual Voicemail phone fail

Hi folks,
I've got an odd problem and I'm wondering if anyone can point me in the right direction.
For a year, my T-Mobile S4 M919 has been working great, on the AT&T network. My ROM is a SlimKat ROM from last August, among the last builds of SlimKat before they went POP. All has been well except an occasional camera freeze.
My ATT plan now includes Visual Voicemail, so this week I downloaded the ATT Visual Voicemail app. It took a few tries to get settled in, but now it works and I quickly get the voicemail notifications, the transcriptions of the messages (which is the main reason I bothered to set it up), and the messages play just fine. Cool.
Here's the problem: after playing a visual voicemail sound from the phone (via the Visual Voicemail app), I loose phone sound and I believe microphone. I don't hear it dialing, I don't hear the person on the other end of the line, and I believe they don't hear me. This happens immediately after I listen to even 1 voice mail out loud via the app. Just getting a voicemail and looking at the transcription DOES NOT cause the problem. I only see the problem if I play the message out loud.
Reboot fixes it; nothing else I've tried fixes it without rebooting, including forceclosing the voicemail app etc..
This is a very odd error. It's right at the intersection of the AOSP Slimkat / ATT on a T-Mo phone / Vis Voicemail app complex intersection. I don't even know where to go to troubleshoot.
Any ideas? You guys have been my best support for a year, so I'm trying here!
Thanks in advance!
Frankenscript

Categories

Resources