Ok, so I updated my s3 to 4.1.1 but after a week of using the update, I still hadn't seen any sign of the expandable notification options. So I decided to re-install the update by flashing via Odin, which I did. After the flash, the expandable notifications still weren't available, so I instead flashed the stock firmware, hoping to update from stock and see if the problem was fixed. Unfortunately when I rebooted after the stock install, my phone would no longer connect to data, or even to the network period. I can't text, make calls, or connect to data. It shows full bars but when I try to do anything it tells me the network is unavailable.
I tried a lot of options for fixing it:
-I checked all my network settings. Data was on, I switched into and out of airplane mode, no luck.
-I tried to set my network operator by manually selecting tmobile. No luck.
-I tried re-entering T-Mobile's APN settings. No luck.
-I tried to restore from a backup I made of my 4.1.1 when it was first updated. No luck.
-I tried flashing multiple versions of stock firmware, as well as cm10. No luck.
-I checked my IMEI, it's correct.
-I flashed a few different modems. No luck.
I've run out of ideas and I can't find any other ideas in the forums. The closest I have come to getting a fix was during one instance when I was flashing stock again, I cleared my cache, dalvik cache, and did a factory reset as well as formatting my internal storage. When it did the first boot it had service for about thirty seconds. I was able to receive a few waiting text messages, and I had edge data for the remainder of the 30 second or so period. Then I lost data again. Every time I boot a notification ticks on my status bar that says "Restricted Access Changed" and before I can pull down and tap it, the notification is gone. When I try to set a Network Operator, it says something along the lines of "Unable to connect, not registered on the network." I'm stumped.
Has anybody else had this problem, and does anybody know how to fix it?
Just a guess, but perhaps T-Mobile has blocked your IMEI? Did you buy the phone off of someone or straight from T-Mobile?
Did you ever report it lost or stolen?
Only thing I can think of given your scenario.
ingenious247 said:
Just a guess, but perhaps T-Mobile has blocked your IMEI? Did you buy the phone off of someone or straight from T-Mobile?
Did you ever report it lost or stolen?
Only thing I can think of given your scenario.
Click to expand...
Click to collapse
I bought it through Costco as an authorized upgrade offer by T-Mobile. I can't imagine any reason why my IMEI would be blocked. I went to the t-mobile store yesterday and they told me that it should be working and that I should take it back to Costco and see if they can do anything for me in terms of replacement.
Problem Solved!
Apparently it was because when I got my phone they didn't give me the upgraded sim, they just cut my current one to fit the microsim slot. Go figure. This could have been solved by tmobile last night if the guy hadn't refused to help me just because I had rom manager installed on my phone. Just because I have a root program installed on my phone doesn't mean my phone got messed up playing around with root. Anyways, i updated my sim card through tmobile's phone service and I'm a happy camper now!
I picked up a Sprint prepaid HTC 816 recently and decided to flash this rom below
[ROM][UNOFFICIAL][CM12.1][5.1.1][VirginMobileUS][A5][single sim][1/1/2016 security]
That one
It installed great, had everything everything working after I added my Sprint APN settings. The phone still displayed it as Virgin Mobile and only 3g seemed to be working. But I was making and receiving calls, text messages and had mobile data.
Fast forward a couple of hours, I installed a custom theme from the Play store, rebooted and ever since then I lost the ability to pickup a network signal and access my APN settings.
If I re-seat the sim and toggle airplane mode it will pickup a network signal and I can regain apn setting access again but it drops within minutes.
Ive reflashed the rom, wiped everything reflashed again, same thing. Any ideas on what has happened?
Thanks and appreciate your time!
monsai83 said:
I picked up a Sprint prepaid HTC 816 recently and decided to flash this rom below
[ROM][UNOFFICIAL][CM12.1][5.1.1][VirginMobileUS][A5][single sim][1/1/2016 security]
That one
It installed great, had everything everything working after I added my Sprint APN settings. The phone still displayed it as Virgin Mobile and only 3g seemed to be working. But I was making and receiving calls, text messages and had mobile data.
Fast forward a couple of hours, I installed a custom theme from the Play store, rebooted and ever since then I lost the ability to pickup a network signal and access my APN settings.
If I re-seat the sim and toggle airplane mode it will pickup a network signal and I can regain apn setting access again but it drops within minutes.
Ive reflashed the rom, wiped everything reflashed again, same thing. Any ideas on what has happened?
Thanks and appreciate your time!
Click to expand...
Click to collapse
Are these the APN codes you used(poster corrected a mistake in green text)? Looks like there is a different APN for prepaid /postpaid.
http://androidforums.com/threads/working-sprint-prepaid-apn-settings.920752/
I indeed use the apn settings in the green from that post. They were working fine until I had a reboot. Then everything went to ****. It wont even let me access the apn settings and when I can its briefly and then I lose signal and apn access.
monsai83 said:
I indeed use the apn settings in the green from that post. They were working fine until I had a reboot. Then everything went to ****. It wont even let me access the apn settings and when I can its briefly and then I lose signal and apn access.
Click to expand...
Click to collapse
I had an issue with something on my Virgin mobile 816 a5_chl a while back and a member @wxppro was very knowledgeable about APN settings and their intricacies. He had a MVNO 816 at the time with an APN issue and I bet he could help you with this as that was my best suggestion for a fix and it didn't help you.
See if you can direct him here to this forum so that if he can help out the info is here to help others as well. Good luck.
Not sure how much I can help. APN is a tricky business. If your APN settings disappear after some time, it is generally because the cellular network the phone connects to does not match the APN's MCC/MNC numbers. Or it could be the phone is in 3G mode (CDMA EvDo mode).
You can try these things:
Switch network types, from LTE to 3G, wait a minute, and then back to LTE. APNs do not show up in 3G mode. They only show up in LTE (or global) mode.
When you have the APNs show up, check the parameters are correct, you can do a "Restore to default" and then add the new one following that post.
Hope this helps.
I'm having a similar issue as well (except on virgin mobile)
A month ago I flashed squid's version of CM 13 on my phone and everything was fine for a few days, until I completely lost LTE and access to APNs. I reverted to stock and still was unable to get LTE, although I could get a shaky 3g connection if I changed the network mode to CDMA only. I called virgin mobile and they walked me through the troubleshooting steps and eventually determined it was a network outage (even though two desires in my house belonging to other family members had LTE). I called again after they verified that the network was working again and they were still unable to fix the issue.
Recently, a friend upgraded from a desire to a different phone on a different network, and gave me his old phone. I plugged in my sim card and activated this new phone and I got LTE. Figuring everything was good, I decided to flash squid's ROM once again. The same issue happened, I got LTE for a day or two until it cut out service again. No access to APNs, not even any service in stock or on the official build of CM12 with the APN fix (I can't access APNs there either). I'm out of ideas and would appreciate if anyone had any input on my issues.
Techdude154 said:
I'm having a similar issue as well (except on virgin mobile)
A month ago I flashed squid's version of CM 13 on my phone and everything was fine for a few days, until I completely lost LTE and access to APNs. I reverted to stock and still was unable to get LTE, although I could get a shaky 3g connection if I changed the network mode to CDMA only. I called virgin mobile and they walked me through the troubleshooting steps and eventually determined it was a network outage (even though two desires in my house belonging to other family members had LTE). I called again after they verified that the network was working again and they were still unable to fix the issue.
Recently, a friend upgraded from a desire to a different phone on a different network, and gave me his old phone. I plugged in my sim card and activated this new phone and I got LTE. Figuring everything was good, I decided to flash squid's ROM once again. The same issue happened, I got LTE for a day or two until it cut out service again. No access to APNs, not even any service in stock or on the official build of CM12 with the APN fix (I can't access APNs there either). I'm out of ideas and would appreciate if anyone had any input on my issues.
Click to expand...
Click to collapse
I have this same phone a5_chl Virgin Mobile. Did you factory reset your device before flashing back to your stock rom? The other thing is and this is just my opinion not a statement of fact or a knock on the wonderful Bigsupersquid but that 13 CM ROM is nowhere close to being stable enough for me to risk flashing it to my daily driver phone. Just read all the posts and his candid responses. You were basically a beta tester .
I'm not an expert in APN's but if you can't get that fixed your last resort might have to be wiping your system and then flashing or running the executable RUU (rom utility upgrade) file found for our device on HTC/downloads . This is a last resort option and wiping your system will remove your existing firmware so have the correct RUU for your phone downloaded to your computer before attempting a wipe. If it's an exe, which I believe the U.S. Virgin Mobile one is ,you will hook up your phone fully charged in fastboot mode then from your computer run the exe RUU like any other exe executable program and wait. It will reformat all partitions and reinstall pure stock ROM. Hope someone else had an easier fix for your data issues and good luck.
EDIT: you will need your stock recovery flashed back and a relocked bootloader before flashing the RUU but I've read that some have flashed their RUU over a custom recovery with a locked bootloader and it wrote over the custom recovery with the stock recovery. I have never personally tried this just the first way I mentioned and that worked for me.
thoctor said:
I have this same phone a5_chl Virgin Mobile. Did you factory reset your device before flashing back to your stock rom? The other thing is and this is just my opinion not a statement of fact or a knock on the wonderful Supersquid but that 13 CM ROM is nowhere close to being stable enough for me to risk flashing it to my daily driver phone. Just read all the posts and his candid responses. You were basically a beta tester .
I'm not an expert in APN's but if you can't get that fixed your last resort might have to be wiping your system and then flashing or running the executable RUU (rom utility upgrade) file found for our device on HTC/downloads . This is a last resort option and wiping your system will remove your existing firmware so have the correct RUU for your phone downloaded to your computer before attempting a wipe. If it's an exe, which I believe the U.S. Virgin Mobile one is ,you will hook up your phone fully charged in fastboot mode then from your computer run the exe RUU like any other exe executable program and wait. It will reformat all partitions and reinstall pure stock ROM. Hope someone else had an easier fix for your data issues and good luck.
EDIT: you will need your stock recovery flashed back and a relocked bootloader before flashing the RUU but I've read that some have flashed their RUU over a custom recovery with a locked bootloader and it wrote over the custom recovery with the stock recovery. I have never personally tried this just the first way I mentioned and that worked for me.
Click to expand...
Click to collapse
I did try factory resetting and I am on stock after flashing the RUU. It makes no sense as the RUU should have reset everything. That perplexes me the most
Techdude154 said:
I did try factory resetting and I am on stock after flashing the RUU. It makes no sense as the RUU should have reset everything. That perplexes me the most
Click to expand...
Click to collapse
OK then you did get back to stock not from a nandroid backup but from flashing or running exe stock RUU? If that's the case then it replaced everything that might have been changed and your issues shouldn't be related to any APN changes. You also removed and reinserted your sim card as I believe, correct?
EDIT: that perplexes me as well my friend!
Techdude154 said:
I did try factory resetting and I am on stock after flashing the RUU. It makes no sense as the RUU should have reset everything. That perplexes me the most
Click to expand...
Click to collapse
i posted about my lte issues i had for nearly two weeks, running stock just to verify the data service problem wasn't my rom...
i had to install stock recovery, relock bootloader, download the ruu.exe from htc and extract the .img file in Wine, then rename it onto the sdcard and reboot into hboot so it'd flash. neither Wine nor virtualbox xp talk correctly to any of my phones over usb. and i wasn't about to native install Windoze.
factory reset stock didn't fix it, even trying activation, update profile, etc.
i learned i could get 3g data but switching to lte instead of cdma shut down data entirely.
virgin eventually directly escalated me to tier 2 tech support in my last call, they sent a couple service programming pushes to the phone that got my lte back online.
i tried the various service programming menu options repeatedly, with no results but the prl updated once; but the trigger to fix my lte seemed to come from upstream.
i tried various apns, in cm12, cm13, and stock lollipop. rebuilt init_a5.cpp with different mccmnc and adjusted apns. i really tried most tricks in the book plus a few more.
as far as alpha testing goes, at this point I'm just sharing something cool... i always enjoyed flashing latest greatest on my ov way before i was building.
not too many actual logs to really bug report for either rom.
bigsupersquid said:
i posted about my lte issues i had for nearly two weeks, running stock just to verify the data service problem wasn't my rom...
i had to install stock recovery, relock bootloader, download the ruu.exe from htc and extract the .img file in Wine, then rename it onto the sdcard and reboot into hboot so it'd flash. neither Wine nor virtualbox xp talk correctly to any of my phones over usb. and i wasn't about to native install Windoze.
factory reset stock didn't fix it, even trying activation, update profile, etc.
i learned i could get 3g data but switching to lte instead of cdma shut down data entirely.
virgin eventually directly escalated me to tier 2 tech support in my last call, they sent a couple service programming pushes to the phone that got my lte back online.
i tried the various service programming menu options repeatedly, with no results but the prl updated once; but the trigger to fix my lte seemed to come from upstream.
i tried various apns, in cm12, cm13, and stock lollipop. rebuilt init_a5.cpp with different mccmnc and adjusted apns. i really tried most tricks in the book plus a few more.
as far as alpha testing goes, at this point I'm just sharing something cool... i always enjoyed flashing latest greatest on my ov way before i was building.
not too many actual logs to really bug report for either rom.
Click to expand...
Click to collapse
Some of that was over my head but happily not all of it. Basically what your saying is the fix needs to come from the carrier and it's a reset issue on their end not a custom rom issue? By the way I'm a big fan of your work. Hell I might be on one of your older ROMs right now I've flashed so many I forget. Thanks for the education.
thoctor said:
OK then you did get back to stock not from a nandroid backup but from flashing or running exe stock RUU? If that's the case then it replaced everything that might have been changed and your issues shouldn't be related to any APN changes. You also removed and reinserted your sim card as I believe, correct?
EDIT: that perplexes me as well my friend!
Click to expand...
Click to collapse
The first time it happened, I flashed back to stock using the RUU.exe. I tried again but the second time I took out the SIM card before running the program, I still can't get LTE.
bigsupersquid said:
i posted about my lte issues i had for nearly two weeks, running stock just to verify the data service problem wasn't my rom...
i had to install stock recovery, relock bootloader, download the ruu.exe from htc and extract the .img file in Wine, then rename it onto the sdcard and reboot into hboot so it'd flash. neither Wine nor virtualbox xp talk correctly to any of my phones over usb. and i wasn't about to native install Windoze.
factory reset stock didn't fix it, even trying activation, update profile, etc.
i learned i could get 3g data but switching to lte instead of cdma shut down data entirely.
virgin eventually directly escalated me to tier 2 tech support in my last call, they sent a couple service programming pushes to the phone that got my lte back online.
i tried the various service programming menu options repeatedly, with no results but the prl updated once; but the trigger to fix my lte seemed to come from upstream.
i tried various apns, in cm12, cm13, and stock lollipop. rebuilt init_a5.cpp with different mccmnc and adjusted apns. i really tried most tricks in the book plus a few more.
as far as alpha testing goes, at this point I'm just sharing something cool... i always enjoyed flashing latest greatest on my ov way before i was building.
not too many actual logs to really bug report for either rom.
Click to expand...
Click to collapse
It does sound a lot like a carrier/account issue as I managed to kill 2 different 816s. I don't think it's the SIM card itself because I put it into a 3rd phone and got LTE, although since it was someone else's phone, I didn' t bother activating it.
I guess you got lucky with support, I tried talking to them and they tried the same thing with me. Although all I got was excuses saying they're logging a ticket with their "network engineers" and to call back in a few days. This continued on for a few weeks until they determined I needed a new phone, which I was also bounced around for another few weeks (I still don't have it).
I'm just completely lost now. I'm almost certain it's my account and it needs to be reset, but I can't get a tech who can help me. How did you manage to get someone in tier 2?
Techdude154 said:
The first time it happened, I flashed back to stock using the RUU.exe. I tried again but the second time I took out the SIM card before running the program, I still can't get LTE.
This is starting to scare me as well because I'm thinking of going back to stock once Marshmallow gets pushed to our phone to get my beats drivers back and this is making me think twice. Sorry your having so much trouble.
Click to expand...
Click to collapse
thoctor said:
Some of that was over my head but happily not all of it. Basically what your saying is the fix needs to come from the carrier and it's a reset issue on their end not a custom rom issue? By the way I'm a big fan of your work. Hell I might be on one of your older ROMs right now I've flashed so many I forget. Thanks for the education.
Click to expand...
Click to collapse
seemed that way.
i took radio logs before and after it worked, and worked only on 3g, and it looked to me like the sim card responded differently to the ril after things were running right again.
mine might've been a special case, though, it came from ebay with no sim, and virgin had to go to a little effort to get it programmed when i installed the sim initially.
they also claimed for several days that the local Sprint tower was down for lte service.
---------- Post added at 10:37 PM ---------- Previous post was at 10:32 PM ----------
Techdude154 said:
The first time it happened, I flashed back to stock using the RUU.exe. I tried again but the second time I took out the SIM card before running the program, I still can't get LTE.
It does sound a lot like a carrier/account issue as I managed to kill 2 different 816s. I don't think it's the SIM card itself because I put it into a 3rd phone and got LTE, although since it was someone else's phone, I didn' t bother activating it.
I guess you got lucky with support, I tried talking to them and they tried the same thing with me. Although all I got was excuses saying they're logging a ticket with their "network engineers" and to call back in a few days. This continued on for a few weeks until they determined I needed a new phone, which I was also bounced around for another few weeks (I still don't have it).
I'm just completely lost now. I'm almost certain it's my account and it needs to be reset, but I can't get a tech who can help me. How did you manage to get someone in tier 2?
Click to expand...
Click to collapse
tier 2 takes luck, time, many calls, and eventually you learn the answers to all the questions tier 1 outsourced from India asks so you can feed it to them so fast they want to shuffle you along. takes a couple of weeks to over a month to get to tier 2 and sometimes they have to be involved multiple times as well.
I've been dealing with virgin since 2009... replaced only two phones, eventually got the rest of the issues hammered out with persistence.
for a little while, twice, i had direct toll free numbers to American tier two even because my issues were so hard to solve. it didn't take too long for those numbers to be disconnected, though.
Hello, so here is my problem. I have been using Cyanogenmod 13 on my LG G3/ls990 for months now. Recently I needed a static IP address through Sprint. When they applied the static IP to my account, I was stuck on 3G, even though I mostly have LTE. Basically what I did was use an old stock rom backup to update my PRL/Profile. This brought back my LTE service. Then I reloaded my CM13 backup. Unfortunately, at first it didn't recognize my sim card, and then it only recognized 3G. Okay, so no problem, I decided I would just go back to the stock rom and clean install a new custom rom. Unfortunately, when I went back to the stock rom, it was also stuck on 3G and this time when I tried to update the PRL/Profile it didn't work, I am guessing because it already saw these as updated. So after a few chats with Sprint's tech support, I was able to get LTE to work again. She said a particular network configuration file wasn't working right, and she did something which was suppose to fix it. As instructed, I typed in code ##72786# after she did it, and LTE worked perfectly. Stupidly, I thought it would be as simple as reloading my CM13 backup. Yet it did it again when I loaded the backup, and now I am stuck on 3G again. Before this I didn't really connect the two together. Does anyone know what exactly is happening here? Tomorrow I plan to call Sprint again, to get them to fix the file, but is there a way I can do it myself, in case I have this problem again when I install a new custom rom? For example, if I go into ##Data# will I fix things by changing a setting in there or something? I hate having to talk to Sprint every time this messes up, and yeah, I know it was stupid of me to do the same thing twice, but it was a day apart and I forgot what I had done the first time. Hopefully whomever I talk to tomorrow can figure out what the woman I spoke with did, because she definitely knew what she was doing. Thank you for all of your help!
Update: Called Sprint they reset my network and I have LTE again. I am somewhat wary of installing a new rom but would like one for resolving performance issues and wifi tether. I downloaded an unofficial Lineage 15 Rom yesterday while I was on 3g only, but it couldn't find my sim. Is there a way to backup my current network settings?
Update 2: So I just tried a fresh install of Lineage 15 and it didn't work. First it recognized cell but no data. Then I went into data settings chose carrier settings that crashed, "android.com. [something]has stopped working" , the sim was unrecognizable after that and the carrier settings weren't there any longer. I backed up my EFS partition in the stock rom before installing, but then I was stuck on 3g even despite that. I called Sprint again, and got them to reset my network settings. Don't want to keep calling them though.
Anybody here with Sprint and a static IP that can recommend a ROM that will work and not mess up my network settings? I don't care if it is Marshmallow or Nougant, I just want something that doesn't overheat my phone and which I can have native tethering.
EDIT: I was able to install Fullmics and retain my LTE.
Recently i have entered some state in which mobile data is busted on my phone. I have tested multiple android pie roms to find the same thing in each. When i flash the latest stock android (PQ1A.181205.002), mobile data is fine. In this broken state i can see the signal bars with a little 'R' by them (notification on lost mobile data connection Data roaming is turned off. tap to turn on). Every time i navigate into Settings> Network & internet > Mobile Network > Advanced > Carrier Settings. The screen will flash and take me back to Mobile Network, this happens with every custom rom tested. The app SprintDM tries to set up the phone 5 times and then fails. Phone codes seem to have no effect. the code 4636 will allow me to view current info in which it says mobile data disconnected. It doesn't appear to matter if i connect to wifi and allow the basic stock apps to update first. Reboots do not help. I even tried flashing the modem and radio for PQ1A.181105.017.A1 and OPM4.171019.021.R1. I can also say the phone app shows a message "This device is not supported and phone calls may not work correctly". Phone calls work fine. Previously i was running LiquidRemix (10.0.2) just fine, everything working. Randomly mobile data died so i tried a update to LiquidRemix (10.0.3) and still busted. Tested multiple other PIE roms to find the same. And again if i flash any stock firmware mobile data is fine. Anyone else see this or have an idea of how to fix this for custom roms?
I rooted my pixel2xl yesterday and installed Havoc OS.
Today I was out with my family and was trying to navigate via Google maps and it continuously displayed error "try again"
Status bar was showing lte connection then I tried opening chrome and was unable to use mobile data even if it being on and active.
I am planning to move to Stock again tomorrow
vipulkarkar said:
I rooted my pixel2xl yesterday and installed Havoc OS.
Today I was out with my family and was trying to navigate via Google maps and it continuously displayed error "try again"
Status bar was showing lte connection then I tried opening chrome and was unable to use mobile data even if it being on and active.
I am planning to move to Stock again tomorrow
Click to expand...
Click to collapse
vipulkarkar, did you find out any other additional info on this? I went back to stock and everything is fine but would very much rather be running a custom rom.
Just seeing this post, fortunately, I've not run into this issue on stock or custom roms ... What I do run into, on stock or custom roms, is when I leave my house, with a T-Mobile CellSpot, I tend to switch to 3G or H+ in an LTE area. I sometimes have to cycle airport mode a couple times to get LTE back.. So odd and annoying!
Is there something we Sprint users could do to help the devs include Sprint connectivity in their roms? Like provide a nandroid backup of our device or ?