[Q] N7 shutting itself off at night - Nexus 7 (2013) Q&A

So my first N7 had dead pixels and when I returned it I had to open 3 others in store to find one that was perfect. Or seemingly perfect. Twice now I've woken up to find my N7 off. The first time it happened I thought maybe I turned it off but last night I know I left it on. I did some searching and found that I am not the only one with this issue, but I haven't found any recent threads about it or any known fixes. Now I'm still on 4.3 and really don't want to update to 4.4 but if this bug was addressed I'll update it. Anyone here have this issue, found a fix, or updated and had the issue disappear? I really don't want to exchange it yet again but I will if it's the only way to get one that doesn't do it. Any insight would be appreciated.
Sent from my Moto X

_MetalHead_ said:
So my first N7 had dead pixels and when I returned it I had to open 3 others in store to find one that was perfect. Or seemingly perfect. Twice now I've woken up to find my N7 off. The first time it happened I thought maybe I turned it off but last night I know I left it on. I did some searching and found that I am not the only one with this issue, but I haven't found any recent threads about it or any known fixes. Now I'm still on 4.3 and really don't want to update to 4.4 but if this bug was addressed I'll update it. Anyone here have this issue, found a fix, or updated and had the issue disappear? I really don't want to exchange it yet again but I will if it's the only way to get one that doesn't do it. Any insight would be appreciated.
Sent from my Moto X
Click to expand...
Click to collapse
Why don't you want to update to 4.4.2? It might solve the problem.
Anyway, the only device I had that had random reboots was my Nokia Lumia 520 which I straight away replaced.
I would advise you to do it aswell incase 4.4.2 doesn't fixe it.

username4this said:
Why don't you want to update to 4.4.2? It might solve the problem.
Anyway, the only device I had that had random reboots was my Nokia Lumia 520 which I straight away replaced.
I would advise you to do it aswell incase 4.4.2 doesn't fixe it.
Click to expand...
Click to collapse
I don't like the way 4.4 looks. I am a big fan of the blue/holo theme of 4.3. I have 4.4 on my N5 and that's enough for me. 4.4 really doesn't bring much to the table (for me anyway) that would compel me to update.
My N7 isn't rebooting, it's turning off. Never had a device that did that before. I'll probably update just to see if it stops it, and plus I have some bad stuttering when watching embedded videos in chrome and from what I've read, 4.4 solves that too. I really don't want to have to exchange it again, and I'm sure the manager at Best Buy doesn't want me to either lol.
Sent from my Moto X

_MetalHead_ said:
I don't like the way 4.4 looks. I am a big fan of the blue/holo theme of 4.3. I have 4.4 on my N5 and that's enough for me. 4.4 really doesn't bring much to the table (for me anyway) that would compel me to update.
My N7 isn't rebooting, it's turning off. Never had a device that did that before. I'll probably update just to see if it stops it, and plus I have some bad stuttering when watching embedded videos in chrome and from what I've read, 4.4 solves that too. I really don't want to have to exchange it again, and I'm sure the manager at Best Buy doesn't want me to either lol.
Sent from my Moto X
Click to expand...
Click to collapse
Obvious question here but have you tried a factory reset?

username4this said:
Obvious question here but have you tried a factory reset?
Click to expand...
Click to collapse
I'm going to tomorrow if it does it again tonight. But the tablet is only a few days old and I already did a factory reset before I set it up initially.

Ok it just did it again right in front of my face. It didn't just go black in the middle of use, I picked it up to use it and before I could do anything it powered down, but did so as if I had deliberately done it. Meaning, the Power Off pop up was on the screen and it said "shutting off" the same way it does when you turn it off manually. That would lead me to believe it would be a software bug as opposed to a hardware one... am I correct in that assumption? Or can some hardware defect actually trigger the normal power down sequence?

Related

[Q] adw launcher redraw

I started using adw launcher ex and widgetlocker last night (good thing I couldn't sleep ) and am loving them to bits and pieces. one thing, though...
the home screen redraw thing is starting to get on my nerves. it's not so bad when using the home key to jump to the home screen, since I back out using the back key (close the app, save the ram), but even if I let it sleep long enough, it'll lag on redraw when I unlock it -_-
I've seen a fix on the internet that looks tempting but it requires that i root my phone; call me a coward, but my ill-experiences with this sort of thing have left me with no intention of doing so in the near future. any other solutions?
hellloooooo?
PondaRox said:
hellloooooo?
Click to expand...
Click to collapse
Well, I have this problem too sometimes. A reboot could help, and it just disappears for me after a while...
Then again, if it doesn't work and you want to root your phone, you could always post here. I'm sure you'll be helped quickly.
One last thing: Do you have a link to the video? Might be helpful later on
for now, disabling and uninstalling widget locker () has solved the problem. but then, the problem practically wasn't there when i first installed, so i wouldn't consider this case closed just yet
and i know i'll find help with rooting at xda, it's just that if i can brick my phone simply updating the firmware, who knows what i'll do while rooting? plus, there's still 2 months in my warranty, so if i ever decide to root, i'll let the warranty run out first
as for the fix, it wasn't really a video. search the forum (not the samsung galaxy s one) and you'll find it. but in any case, i have the link right here:
http://forum.xda-developers.com/showthread.php?t=932820
if you've rooted your phone, this fix is apparently guaranteed to fix (lol) the problem, which is why it's so tempting
PondaRox said:
for now, disabling and uninstalling widget locker () has solved the problem. but then, the problem practically wasn't there when i first installed, so i wouldn't consider this case closed just yet
and i know i'll find help with rooting at xda, it's just that if i can brick my phone simply updating the firmware, who knows what i'll do while rooting? plus, there's still 2 months in my warranty, so if i ever decide to root, i'll let the warranty run out first
as for the fix, it wasn't really a video. search the forum (not the samsung galaxy s one) and you'll find it. but in any case, i have the link right here:
http://forum.xda-developers.com/showthread.php?t=932820
if you've rooted your phone, this fix is apparently guaranteed to fix (lol) the problem, which is why it's so tempting
Click to expand...
Click to collapse
How did you try to upgrade your phone? Because, when I tried to do it with KIES, I bricked it too. Now, with ODIN, I don't worry about that anymore, once you know, it's easy.
Anyhow, thanks for the link.
flashing; relax, the mistakes were mine
and you're welcome
\m/
Tapatalking from my GT-i9003
i'm happy to report no problems in the hours since i deleted widget locker
but who knows when redraw lag will rear it's ugly head again? i'll wake this thread back up if that happens
by the way, i have another question, might as well ask it right here
have you had your phone just randomly restart while using adw launcher? because this morning, when i woke up, i heard that sound that plays when you plug your phone into the charger (i left it on there in the middle of the night). i figure it might have been a random reboot, but will take any other theory (heck, i'd LOVE to. i thought i was through with my phone randomly rebooting -_-)
PondaRox said:
by the way, i have another question, might as well ask it right here
have you had your phone just randomly restart while using adw launcher? because this morning, when i woke up, i heard that sound that plays when you plug your phone into the charger (i left it on there in the middle of the night). i figure it might have been a random reboot, but will take any other theory (heck, i'd LOVE to. i thought i was through with my phone randomly rebooting -_-)
Click to expand...
Click to collapse
Ummm... I never had that with ADW.
However, some ROMs do have problems with random reboots.
mine is stock JPKE1
\m/
Tapatalking from my GT-i9003

Screen flickering after 4.0.4 update

Hi there, does anyone else experience screen flicker after latest update? I have never had it before, but after updating it does it now and then. Is there any easy fix for it?
eadred said:
Hi there, does anyone else experience screen flicker after latest update? I have never had it before, but after updating it does it now and then. Is there any easy fix for it?
Click to expand...
Click to collapse
Hi!
I experienced flicker after the update. After an factory reset and an battery charge it was gone. Now there's none. Maybe not an easy fix but worked for me!
Skickat från min HTC One X via Tapatalk 2
eadred said:
Hi there, does anyone else experience screen flicker after latest update? I have never had it before, but after updating it does it now and then. Is there any easy fix for it?
Click to expand...
Click to collapse
Guys if I remember correctly, the flicker fix
works like this. It takes time to kick in. Just be patient few says and it should be better.
Aja82 said:
Hi!
I experienced flicker after the update. After an factory reset and an battery charge it was gone. Now there's none. Maybe not an easy fix but worked for me!
Skickat från min HTC One X via Tapatalk 2
Click to expand...
Click to collapse
No action required. Just leave the kernel to do its job
Sent from my HTC One X using Tapatalk 2
eadred said:
Hi there, does anyone else experience screen flicker after latest update? I have never had it before, but after updating it does it now and then. Is there any easy fix for it?
Click to expand...
Click to collapse
In what application do you experience this flicker? is there a certain steps to encounter this? i haven't experience this yet. maybe a restart will help.
griffin0420 said:
In what application do you experience this flicker? is there a certain steps to encounter this? i haven't experience this yet. maybe a restart will help.
Click to expand...
Click to collapse
Grey background, white background, under lamp, in the dark. Depends, but if you don't have it or don't see it do not try to find it.
It's a big issue many threads, long threads, search but rather don't.
Sent from my HTC One X using Tapatalk 2
As i never had any flickering, i could presume it is very deep hardware fault and not a software issue, should be repaired by warranty
Raider0001 said:
As i never had any flickering, i could presume it is very deep hardware fault and not a software issue, should be repaired by warranty
Click to expand...
Click to collapse
Uf lets do not get this down this road again....
Please do not mention hardware fault again....It has nothing to do with this matter....
It might be a hw fault, malfunction, etc. But the ota before this .11 fought against it. Meaning the flickering was minimal or gone for most of us.
Now the technical description I do not know. But in more informed threads there was written that the kernel needs time to adapt to make the flickering go away. And most ppl that had flicker pre .11 were helped in matter of hours or days.
So I believe the flickering will be gone also after some usage. Lets get back to this in few days.
And guys who have nothing better to do as to say, it might be a hardware issue, please dont. I would like if only ppl that know what the flickering is about would write in this thread.
So if you never had it, dont have it now. Please ignore this thread ok?
Thank you
Dont wanna sound arrogant or condescending Raider, but I had fights about this already in custom rom threads. I do not wanna go there again. Sorry.
Why we cant see guy problem s profile? 4 th guy with problem, but dont know his profile, I mean messeges.
Htc One X Venom ViperX Rom + faux123 s kernel + Rezound Mod
So 10 days after the update, even though I had few reflashes, so maybe that doesnt help much, but still the flickering is still there.
Anyone else still has flickering now after a longer 4.0.4 usage and did it get better for some?
I had this before the update, then updated and waited 3 days on full brightness (i.read it has to settle with voltage or some stuff). Maybe you could try having it on full brightness? Not saying it will work & believe me, I understand your pain! Hope something works for you soon!
Keep us updated!
Sent from my now amazing HTC One X thanks to TeamVenoms ViperX rom
My HTC One X screen flickers only when on auto-brightness
Hi,
What do you mean exactly with 'screen-flicker' issues?
Different people use this description for some very different screen issues,
so I don't know if yours is severely bad or just minor...
I personally did experience some light screen flicker when the display is on auto-brightness,
the screen then has short periods where it quickly switches its brightness, and I assumed this
was normal because it's trying to adjust the brightness to the environment lighting.
This effect is easily noticed when scrolling the settings screen and is completely gone
when I deactivate auto-brightness.
maybe this can be helpful...
grtz
steabert said:
Hi,
What do you mean exactly with 'screen-flicker' issues?
Different people use this description for some very different screen issues,
so I don't know if yours is severely bad or just minor...
I personally did experience some light screen flicker when the display is on auto-brightness,
the screen then has short periods where it quickly switches its brightness, and I assumed this
was normal because it's trying to adjust the brightness to the environment lighting.
This effect is easily noticed when scrolling the settings screen and is completely gone
when I deactivate auto-brightness.
maybe this can be helpful...
grtz
Click to expand...
Click to collapse
I have the same thing going on.. it's like the backlight voltage is going up and down real fast.. after reading tons of topics on this matter I guess a lot of you guys are experiencing it.. so where is the official statement from HTC that the update should take up to two weeks to work for the screen???
REBOOT
eadred said:
Hi there, does anyone else experience screen flicker after latest update? I have never had it before, but after updating it does it now and then. Is there any easy fix for it?
Click to expand...
Click to collapse
Just off with HTC after the update last week. (Stock phone not rooted) My One X has been freezing especially on Facebook and twice a day rebooting itself. Slight flickering when scrolling..All errors were logged. Soft reset and Hard reset carried out several times, but no improvement.
HTC have put a service call on it and collecting the phone Thursday.
Murano1 said:
Just off with HTC after the update last week. (Stock phone not rooted) My One X has been freezing especially on Facebook and twice a day rebooting itself. Slight flickering when scrolling..All errors were logged. Soft reset and Hard reset carried out several times, but no improvement.
HTC have put a service call on it and collecting the phone Thursday.
Click to expand...
Click to collapse
Try flashing the RUU (this is the first thing HTC will do). It will wipe your phone, so back up. But test it before restoring.
Mine seems only to be flickering with Sense Launcher. No flickering with Nova Launcher. AND Nova is even smoother.
Sent from my HTC One X
Can someone explain, what this flickering is? It's not similar to the 'Recent Apps'/Grey Colour is it?
I purchased a brand new HOX yesterday which had a screen flicker. The flicker was only noticed on white.
I turned the phone on and was pushed 3 software updates, one after another and thought that after the updates the screen flicker would be solved. I ended up with the 4.0.4 update and the screen flicker was still there. I did a full factory reset and the screen flicker seems to have gone.
I will keep my eye on it, because if needed I can return it for a replacement within 30 days.
Has a factory reset worked for anyone else after updating to 4.0.4?
snapples said:
I purchased a brand new HOX yesterday which had a screen flicker. The flicker was only noticed on white.
I turned the phone on and was pushed 3 software updates, one after another and thought that after the updates the screen flicker would be solved. I ended up with the 4.0.4 update and the screen flicker was still there. I did a full factory reset and the screen flicker seems to have gone.
I will keep my eye on it, because if needed I can return it for a replacement within 30 days.
Has a factory reset worked for anyone else after updating to 4.0.4?
Click to expand...
Click to collapse
Not that I know of. I mean that a factory reset helps.
After it was flickering for me. I decided to go and test a custom kernel. Before the only reason I couldn't go with a custom kernel was the flickering. Only on stock it didn't flicker for me.
So as it was flickering I tried faux again, and now I do not notice it anymore.
Maybe it needed time to settle, maybe the UV helped? Or that I shutdown the capacitive buttons lights? I do not know...
But it can also be the change of scenery. As I was before on another continent
you need to wait till the update settles...
hamdir said:
you need to wait till the update settles...
Click to expand...
Click to collapse
hamdir read this :
My first comment here in the thread with a typo, says = days:
Guys if I remember correctly, the flicker fix
works like this. It takes time to kick in. Just be patient few says and it should be better.
Click to expand...
Click to collapse
And another one of me:
So 10 days after the update, even though I had few reflashes, so maybe that doesnt help much, but still the flickering is still there.
Anyone else still has flickering now after a longer 4.0.4 usage and did it get better for some?
Click to expand...
Click to collapse
So I took the time
I know I need to wait. What I didn't was how long. Hoped like hours, days, took 3 weeks
And I am still not sure its gone, as said different scenery or the other stuff, lights on buttons off, UV, etc

[Q] SGS3 screen flashes off and on randomly while in use

This never used to happen but in the last week has.
While using it, whether I'm in GoSMS Pro, or Chrome or even in the homescreen the screen will fade to black then back one to three times. It almost feels like proximity detection but there's absolutely no obstruction nor am I in a call.
Running 4.0.4 stock unrooted, latest update from Rogers.
Has anyone had this? Getting a bit worried!
Screen blacking out randomly
I'm also having this problem. I'm also on Rogers but I'm am rooted. I am however still using the stock rom. It all started happening after I did the latest update. Any help would be appreciated.
dropzone01 said:
I'm also having this problem. I'm also on Rogers but I'm am rooted. I am however still using the stock rom. It all started happening after I did the latest update. Any help would be appreciated.
Click to expand...
Click to collapse
YES! Finally I'm not alone.
I was worried this was isolated. This confirms even more my suspicion it's a software not a hardware issue. The other reason why it would be so is because after it flashes off and on, the screen elements also do, which indicates the software is trying to refresh the display. If it were hardware it would likely not fade flash and nothing would change on the screen.
It sounds like the software update caused it as I noticed it started after installing it.
I ended up doing a hard reset yesterday after having had no responses. I am hoping it might help. I hate having to reinitialize so much crap while unrooted though. I was hoping to keep it stock and not worry about saving app data until Jelly Bean official stock is out. Oh well.
I also learned S Memo Samsung account syncing doesn't work. Good thing I made a Kies backup. Sigh...
Victorminator said:
YES! Finally I'm not alone.
I was worried this was isolated. This confirms even more my suspicion it's a software not a hardware issue. The other reason why it would be so is because after it flashes off and on, the screen elements also do, which indicates the software is trying to refresh the display. If it were hardware it would likely not fade flash and nothing would change on the screen.
It sounds like the software update caused it as I noticed it started after installing it.
I ended up doing a hard reset yesterday after having had no responses. I am hoping it might help. I hate having to reinitialize so much crap while unrooted though. I was hoping to keep it stock and not worry about saving app data until Jelly Bean official stock is out. Oh well.
I also learned S Memo Samsung account syncing doesn't work. Good thing I made a Kies backup. Sigh...
Click to expand...
Click to collapse
Update: unfortunately the hard reset did not fix it. Problem has returned as of Sunday. I hope Jelly Bean comes soon. :S
In the meantime I'm talking with Rogers about this and pointing them to this thread.
Temporary solution found
Victorminator said:
Update: unfortunately the hard reset did not fix it. Problem has returned as of Sunday. I hope Jelly Bean comes soon. :S
In the meantime I'm talking with Rogers about this and pointing them to this thread.
Click to expand...
Click to collapse
I think I've solved it, but this may not be a solution for most people experiencing this (my friend also had this issue). In my case removing the game Modern War solved it.
I remember that after I installed it, the system started doing these flashes. It now has been behaving ok for 4 days since uninstalling it.
I don't think the game itself is the cause, but rather there could be some background task from it (it does occasionally push game event updates as notifications) that doesn't like the 4.0.4 update. In this case I can't quite identify what nor do I know how to diagnose it.
Just thought I'd update people in case they still have this issue. It may be one of your apps, essentially. It sucks and it shouldn't happen, but alas unless we test with a new stock OS update, we won't have much to eliminate it without removing the offending app.

[Q] touch key lights bug

hello everyone , so i use to have this bug back to kitkat also but it wasn't happening as often as it doesnt now that i have lollipop rom installed on my galaxy tab s T705 , the issue is with touch key lights which stays on even when i have them always off from settings , they act super weird when they are in that mode , they go off few sec after screen is off and if i shake the device they go on again as it looks like they are connected to accelerator sensor or something lolz ,the solution is super easy tho just hit the power saving on and then off again and they work normally again i heard some other ppl dealing with same issue but i wanted to know if there is a perma solution for it or not , im sure its a software issue but is there a way to fix it ?
Install a custom rom like cyanogen or something stock based.
I have the same problem. I usually have it set to turn the lights off after 6 seconds, but after a couple of days they don't work anymore. I would change the setting to off, then on, then back to 6 seconds, and it'll work again. After a few more days, they stop. I haven't seen a permanent fix for this.
Sent from my SAMSUNG-SM-G925A using Tapatalk
Same for me. Would usually opt to have the buttons backlight always off, but randomly it starts actin like always on, although the settings remains 'always off'. Toggling the setting to anything else and back to always off fixes the problem temporeraly.
Im running stock swiss lollipop on my t700.
Yes, this is driving me nuts too! I hope they resolve this in the next update and soon!
Sent from my SM-T700 using Tapatalk
Same problem with the lights on after a while even though set to always off. Seems to work properly under 1.5 sec setting option. I would love for the lights to be always off though.
LakersDroid said:
Same problem with the lights on after a while even though set to always off. Seems to work properly under 1.5 sec setting option. I would love for the lights to be always off though.
Click to expand...
Click to collapse
Me too have the touch key settings to always off and found the same problem.
In my case I think it only happens when I plug the Tablet to AC.
Did this happen to anyone under another circumstances?
Thanks in adavance!
LakersDroid said:
Same problem with the lights on after a while even though set to always off. Seems to work properly under 1.5 sec setting option. I would love for the lights to be always off though.
Click to expand...
Click to collapse
I have the same problem as everyone else, which I am very "happy" to hear because I am not the only one apparently dealing with it. I purchased the tablet a couple weeks ago and noticed that even though the setting for the touch key backlight is "always off", it goes on when I open the case, and sometimes goes on and off and goes weird. I contacted Samsung and they requested that I send in the tablet for repairs, so I did. At the same time, I contacted Amazon and they sent me another Tab S tablet. I have a month to return the other one so I figured I'll try this second one and see if I continue to have the same issues like the first one. Sure enough, I had the second tablet for less than a day and it's doing the exact same thing! So far the 1.5 second setting seems to keep the darn lights off. Sometimes doing a soft reset will fix the issue temporarily, but not permanently. If anyone figures out how to fix this, let us know! I'll be following this thread. I hope there's a software update to fix this.
TLAgnesB said:
I have the same problem as everyone else, which I am very "happy" to hear because I am not the only one apparently dealing with it. I purchased the tablet a couple weeks ago and noticed that even though the setting for the touch key backlight is "always off", it goes on when I open the case, and sometimes goes on and off and goes weird. I contacted Samsung and they requested that I send in the tablet for repairs, so I did. At the same time, I contacted Amazon and they sent me another Tab S tablet. I have a month to return the other one so I figured I'll try this second one and see if I continue to have the same issues like the first one. Sure enough, I had the second tablet for less than a day and it's doing the exact same thing! So far the 1.5 second setting seems to keep the darn lights off. Sometimes doing a soft reset will fix the issue temporarily, but not permanently. If anyone figures out how to fix this, let us know! I'll be following this thread. I hope there's a software update to fix this.
Click to expand...
Click to collapse
I believe this is a software bug so all tab s running the 5.0.2 lollipop will have this issue.
And to reply to the other poster: The problem will occur after a while, the lights will just turn on and stay on when you wake the tablet. Changing the setting and choose Always Off will fix it but it will come back after a while.
LakersDroid said:
I believe this is a software bug so all tab s running the 5.0.2 lollipop will have this issue.
And to reply to the other poster: The problem will occur after a while, the lights will just turn on and stay on when you wake the tablet. Changing the setting and choose Always Off will fix it but it will come back after a while.
Click to expand...
Click to collapse
Is there a way to get it back to the stock ROM? I'd rather avoid this light issue until an update to correct this comes out. Thoughts?
TLAgnesB said:
Is there a way to get it back to the stock ROM? I'd rather avoid this light issue until an update to correct this comes out. Thoughts?
Click to expand...
Click to collapse
Yes but you will need root.
LakersDroid said:
I believe this is a software bug so all tab s running the 5.0.2 lollipop will have this issue.
And to reply to the other poster: The problem will occur after a while, the lights will just turn on and stay on when you wake the tablet. Changing the setting and choose Always Off will fix it but it will come back after a while.
Click to expand...
Click to collapse
I heard that there's a new update available for the Tab S. (I already returned my tablet before my 30 days to get a full refund.) Did any one get the new update, and if so, did it fix the issues like this touch key light?
Hey,
I had this problem on the original KK software - upgraded to Lollipop a few days back and I still have the bug... in fact, it is even worse! Occurs more frequently than on LP.
I wouldn't mind leaving the lights on all the time, but they're so damn BRIGHT, and there's no way to adjust the backlight intensity!
Cheers,
Su
I found this solution on another forum...
If you enable smart stay, the touch key light duration will work properly.
Any further movement on this?. I've found that if I take my tab out of the book case the problem goes away. Seems like it's a bug with the case sensor.
No movement that I'm aware of. I'm really frustrated that there hasn't been a fix after all this time. I'm holding out hope that if there is ever an update to Marshmallow, that the issue will go away. Interesting observation about the case -I have a book case on mine. I'll remove it and see what happens...

Help! Ambient mode seems to freeze watch.

Have had the Huawei Watch for a few days and it seems to have a deal-breaking bug. Frequently, after the watch has been in ambient mode for a while, it won't come out of it. If I touch the screen, the ambient display gets brighter, but that's all. No response from swiping or button presses. Sometimes, after a very long pause (a minute or so) it'll come back to life, but usually I have to hold the button until it restarts. Anyone run into this before? Ideas? Any help is greatly appreciated.
Using it with a Nexus 6. Android wear version 1.3.0.2176821.
Thanks!!!
Sent from my Nexus 6 using XDA Free mobile app
Forgot to mention that the time sticks at whatever time it freezes and so it doesn't even tell the correct time. Sigh.
Have tried a factory reset. Didn't fix it.
Sounds like it's maybe in need of replacing. Like any new product release, there's bound to be a certain percentage of failures. Depending on how you look at it, you're either really lucky, or really unlucky
Well, just in case anyone else encounters this issue, I called Huawei tech support and described my issue. After a few minutes, they came back and said it was a known issue that effects some but not all watches. They said it would be corrected in a future software update but he was unable to tell me when that would be. So I could either wait for that update or send it back for an exchange. Since it happens frequently and renders the watch temporarily unusable, I opted to exchange it. They send an RMA label next day. The joys of new tech. Hope this helps someone else.
gyromiterob said:
Well, just in case anyone else encounters this issue, I called Huawei tech support and described my issue. After a few minutes, they came back and said it was a known issue that effects some but not all watches. They said it would be corrected in a future software update but he was unable to tell me when that would be. So I could either wait for that update or send it back for an exchange. Since it happens frequently and renders the watch temporarily unusable, I opted to exchange it. They send an RMA label next day. The joys of new tech. Hope this helps someone else.
Click to expand...
Click to collapse
I have absolutely same issue. In ambient mode it freezes from the first day I bought this watch. Thank you for investigation and info.
got my hwatch and experienced the ambient mode freeze. to unfreeze, i enter and exit theater mode. it works. but now i'm never sure if the ambient time i'm glancing at is accurate or not...
Similar problem with an HTC M8. I'll try the theater mode to see if that helps. I still can't trust the time any more.
+1 on the Huawei Watch freeze. Sometimes after 15 minutes, sometimes after several hours. It has frozen with ambient mode disabled and with wrist gestures disabled as well.
Sent from my LG-V500 using Tapatalk
Two watches and no freezes here. Are you guys testing with no Wear apps installed and with a built-in Huawei face?
brizey said:
Two watches and no freezes here. Are you guys testing with no Wear apps installed and with a built-in Huawei face?
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Yes, after factory reset with no additional apps and with original buil-in Huawei faces and used to freeze. I returned it to the shop, got new one and problem is fixed.
lukhof said:
Yes, after factory reset with no additional apps and with original buil-in Huawei faces and used to freeze. I returned it to the shop, got new one and problem is fixed.
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Good to hear you got it fixed!
how are you sure that the problem is fixed as opposed to it not showing yet? the freeze seems to be random and i don't know of a way to replicate it on demand. thanks
maximus96 said:
how are you sure that the problem is fixed as opposed to it not showing yet? the freeze seems to be random and i don't know of a way to replicate it on demand. thanks
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Before it froze every day several times. Now i have new one and it has been running non-stop for one week with ambient mode on and no freeze at all.
lukhof said:
Before it froze every day several times. Now i have new one and it has been running non-stop for one week with ambient mode on and no freeze at all.
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thanks, good to know. i'm curious if your replacement watch has the red-tint issue. i wonder if the two are somehow related.
maximus96 said:
thanks, good to know. i'm curious if your replacement watch has the red-tint issue. i wonder if the two are somehow related.
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None of them had red-tint issue. It seems this is not related with the freezing ambient mode.
Thanks, that solve my problem as well.
Happening to me too. Was using 3rd party skymaster watch face.
Got a replacement from amazon and it hasn't froze yet in the past two days of using it. The last one froze several times a day

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