[Q] USB doesn't work with computers, only charging. How to flash ROM? - Xperia Play Q&A, Help & Troubleshooting

for some reason Sony Thailand couldn't declassified, been like this since the first day. Going back and forth to service center tons of times and they COULDN'T FIX IT. My dad's Xperia Play won't connect to ANY computer, no bing-bong sound when plugging no nothing, not see anything on the phone except that it's charging, it's like the computers aren't existed, only the power gets through.
Now Sony still not fixing this problem, so for this old phone how can I unlock it and flash ROMs without a connection to PC? By any means.
Thank you!!

Have you tried changing usb cable? Maybe it is broken (mine got broken after a week or so, and it was the original one come with the phone of course), since it's impossible that they sold you a device with damaged micro-usb port.
Or maybe it is the usb port you're connecting it to: some PCs have a lower voltage in front usb ports, so you must connect the Play to the rear ones installed on the motherboard of the PC

CriGiu said:
Have you tried changing usb cable? Maybe it is broken (mine got broken after a week or so, and it was the original one come with the phone of course), since it's impossible that they sold you a device with damaged micro-usb port.
Or maybe it is the usb port you're connecting it to: some PCs have a lower voltage in front usb ports, so you must connect the Play to the rear ones installed on the motherboard of the PC
Click to expand...
Click to collapse
I think they sold my dad a faulty device and when he tried to claim it after a week they didn't want to replace the phone so they told him they could't fix it. This country's Sony is known to sell faulty devices, my last Xmini was also broken...
and yes I did try other cables, Sammy, LG and some chinese made, nothing works. They did work with my Nokia N8 and S3, however. All the ports in my PC have failed, also.
so I can do nothing, stuck with RAM hungry 2.3 bloated ROM without any solution to make it faster.
:crying:

pinmemo said:
I think they sold my dad a faulty device and when he tried to claim it after a week they didn't want to replace the phone so they told him they could't fix it. This country's Sony is known to sell faulty devices, my last Xmini was also broken...
and yes I did try other cables, Sammy, LG and some chinese made, nothing works. They did work with my Nokia N8 and S3, however. All the ports in my PC have failed, also.
so I can do nothing, stuck with RAM hungry 2.3 bloated ROM without any solution to make it faster.
:crying:
Click to expand...
Click to collapse
So they sold you a faulty device....but have you tried to see if fastboot or adb is working?
Sent from my R800i using xda-developers app.

CriGiu said:
So they sold you a faulty device....but have you tried to see if fastboot or adb is working?
Sent from my R800i using xda-developers app.
Click to expand...
Click to collapse
by turn it off, and connect the device to the USB and press soft 'menu' key? Am I doing this correctly?
if yes then it doesn't work, nothing happens
or that I did it wrong, could you please enlighten me?

pinmemo said:
by turn it off, and connect the device to the USB and press soft 'menu' key? Am I doing this correctly?
if yes then it doesn't work, nothing happens
or that I did it wrong, could you please enlighten me?
Click to expand...
Click to collapse
You can enter fastboot mode by keeping pressing the search button while connecting the Play to the PC.
If it's into fastboot mode, the led goes blue.
Sent from my R800i using xda-developers app.

CriGiu said:
You can enter fastboot mode by keeping pressing the search button while connecting the Play to the PC.
If it's into fastboot mode, the led goes blue.
Sent from my R800i using xda-developers app.
Click to expand...
Click to collapse
jesus chirst I was always misunderstanding the whole time my device is Xperia RAY!!! dam!
can someone move this thread *embarrassed

Related

Computer doesn't recongnize mass storage and Kies cannot recognize phone either

Apparently, when I plug my phone in computer to put some files, pictures to phone, my computer doesn't recognize the phone's mass storage and neither do Kies
The message from the computer is : USB Device Not Recognized. One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.
I thought there was something wrong with rom i installed, and tried unroot the phone, restored it to orignial rom. However, the problem is still there.
Please help me . Thank you for reading.
Usbdeview?
Sent from my SGH-T989 using xda premium
Teo032 said:
Usbdeview?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
What about usbdeview that i can use to fix my issue?
kiddo94 said:
What about usbdeview that i can use to fix my issue?
Click to expand...
Click to collapse
Did you use the USB cable that came with the phone? I noticed mine doesn't come up on the pc unless I use the cable that came with it, otherwise with any other cable is just charges and nothing more.
same ol same ol
kiddo94 said:
Apparently, when I plug my phone in computer to put some files, pictures to phone, my computer doesn't recognize the phone's mass storage and neither do Kies
The message from the computer is : USB Device Not Recognized. One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.
I thought there was something wrong with rom i installed, and tried unroot the phone, restored it to orignial rom. However, the problem is still there.
Please help me . Thank you for reading.
Click to expand...
Click to collapse
I have same EXACT issue, i even tried on linux and no avail
my computer wont recognize my stock GB 2.3.5 T989.
1-i have usb debug mode on
2-when i tried with winXP=nothing, with linux lusb showed/detecting =nothing.
3-battery charges fine.
4-using aftermarket cable
So my questions are:
a-bad usb hardware?
b-bad gingerbread? (factory reset and no change)
c-will rooting/flashing help?
thanks!
Dark Nightmare said:
Did you use the USB cable that came with the phone? I noticed mine doesn't come up on the pc unless I use the cable that came with it, otherwise with any other cable is just charges and nothing more.
Click to expand...
Click to collapse
for real?!!!! could this really be the issue? WTF Samsung!!!!.....ok , so where do i get an oem cable? i using HTC.
Thanks man!
Just cable? Will rooting help? Cmon guys this sucks
Dark Nightmare said:
Did you use the USB cable that came with the phone? I noticed mine doesn't come up on the pc unless I use the cable that came with it, otherwise with any other cable is just charges and nothing more.
Click to expand...
Click to collapse
Yes i use the cable that came up with the phone but it doesn't help. My phone was working completely fine before until now :/.
kiddo94 said:
Yes i use the cable that came up with the phone but it doesn't help. My phone was working completely fine before until now :/.
Click to expand...
Click to collapse
I would suggest buying a new cable and trying that. Seems a lot of users are encountering this lately. The wires that carry data fail, but the wires that carry power still function. It doesn't have to be a Samsung branded cable, but one specifically for charging/data for the SGH-T989. It happened to me both on this phone, and my Transformer. Both times it was solved by using a new cable.
Your local electronics store should carry what you need. Good luck!
Sent from my SGH-T989 using xda premium
Android Revolution said:
I would suggest buying a new cable and trying that. Seems a lot of users are encountering this lately. The wires that carry data fail, but the wires that carry power still function. It doesn't have to be a Samsung branded cable, but one specifically for charging/data for the SGH-T989. It happened to me both on this phone, and my Transformer. Both times it was solved by using a new cable.
Your local electronics store should carry what you need. Good luck!
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
can you please point me to a specific cable? some on here have tried without any luck. got a pic?
Android Revolution said:
I would suggest buying a new cable and trying that. Seems a lot of users are encountering this lately. The wires that carry data fail, but the wires that carry power still function. It doesn't have to be a Samsung branded cable, but one specifically for charging/data for the SGH-T989. It happened to me both on this phone, and my Transformer. Both times it was solved by using a new cable.
Your local electronics store should carry what you need. Good luck!
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I tried it. No help :/. I think it is the phone's usb port that makes this problem. Probably I'll send it to samsung company to have it fixed.
Before u diagnose the phone as the issue i would check and try plugging it to another pc besides the one that doesnt detect it because i have the same issue with my main pc. When i plug it it opens up as an unreadable drive, it wount open or anything, but when i plug it to my laptop it works perfect.
kind of wierd but it works. i also tried installing kies and didnt help at all. now it it still doesnt work than yea probably the phone.
drzprettyboy30 said:
Before u diagnose the phone as the issue i would check and try plugging it to another pc besides the one that doesnt detect it because i have the same issue with my main pc. When i plug it it opens up as an unreadable drive, it wount open or anything, but when i plug it to my laptop it works perfect.
kind of wierd but it works. i also tried installing kies and didnt help at all. now it it still doesnt work than yea probably the phone.
Click to expand...
Click to collapse
Yah, it's probably the phone. I tried plug it in my brother's laptop and computer (Kies installed) and still nothing happens.
Allgamer had a similar problem. Turns out it was his cable
Sent from my SGH-T989 using xda premium
Try the free wifi explorer from the marketplace.
Sent from my HTC Vision using xda premium
Also remove sim, sd card, and battery for a bit then replace. Also, get the most "official" cable you can. I'm working with an old evo cable and an old g2 cable. Some of the car charging ones/generics won't play nice. Try blowing (light laughing allowed) into the port.
Sent from my HTC Vision using xda premium
Wipe/reflash.
Sent from my HTC Vision using xda premium
Finally!!
Ok here is what i did:
1-enable EHCI on your computer from device manage >> http://www.intel.com/technology/usb/ehcispec.htm
2-took a portable toothbrush with isoprop (swabbing alcohol)
3-took my phone to the gas station ...25c air and dried the crap out of it
4-wipe/reset my phone from fast boot menu (not android menu)
5-got an LG "B" data cable...
voila monsieur !!!! i dont know which was the silverbullet but i aint complainin.
However, it was still nice to know that Samsung is a no questions asked manufacturer.
Someone was having the same issues as mine in russia, and he said ICS 4.0 did it and is waaaaaaaaaaay better for this phone. Im gonna give this to a friend and WILL NOT touch these till ICS 4 officially comes out here. Tooo much hassle and ive got too much info riding on it (phone). <<personal opinion

[Q] Verizon says I own a Paperweight Help.

I have wrestled with this phone, and searching this forum and others looking for an answer and none have been found yet. Here's my situation.
I own two HTC DINC2's. My wife's wouldn't power on. Talked with Verizion Tech Support and they led me into HBOOT to try to clear cache, then to factory reset. After each attempt I get the HTC White Screen, then nothing. I must pull the battery out to reboot. We took it to a Verizon store, and they said there was nothing they could do. (grumble)
When I plug in my phone to my computer, I get no USB support. Windows 7 says the USB device has malfunctioned. So most directions to root or flash the firmware instructions are of no help. The phone will also not charge. When I plug it in, I get the amber light for about 30 seconds, then it shuts off.
HBOOT menu reads as follows...
**** LOCKED ****
VIVO_W XB SHIP S-ON RL
HBOOT-0.98.0000
RADIO -1.09.01.0312
eMMC-boot
Jul 18 2011, 12:39:36
I have formatted the SDCard and tried a new PG32IMG.zip file. It will load, but the result is the same. I have tried this with a completely different SD Card, with the same result.
Is there anything else I can try, or is Verizon right...I have a paperweight...??
I would probably replace the Charging port
Sent from my HTC Incredible 2 using xda app-developers app
I take it that the phones are not on warranty anymore?
Did these phones work in the past?
Of course, different outlets and USB chargers may help with the charging issue. Although I'm sure you've tried this.
For your phone, try a different battery maybe?
If all else fails, you could try to manually replace the charge port. :/
Try booting up a Linux Live CD and trying to USB connect with that.
Does ADB work?
For your wife's phone...the only thing that comes to mind is rooting and flashing another ROM.
If it makes you feel better, you aren't the only one with issues.
My screen digitizer is failing. (Thread in Q&A - "Phantom Touch Input")
No, no more warranty says both Verizon and HTC. My wife's phone worked perfectly til about a week and a half ago.
I have tried about 3 different USB charging cables...both those that came with the phone and other micro usb cables.
I have tried both of the batteries, both fully charged to no avail.
I don't have any experience with Linux, and don't think it would change the PC recognizing the phone.
The computer will not recognize anything with the USB, so getting to ADB is a problem.
How can I root/flash a rom without the computer?
I'm afraid that if I replace the charging port, I may still need to replace other things. The Charger doesn't really explain why the phone won't get past the white HTC Screen, right?
[::AP::] said:
I take it that the phones are not on warranty anymore?
Did these phones work in the past?
Of course, different outlets and USB chargers may help with the charging issue. Although I'm sure you've tried this.
For your phone, try a different battery maybe?
If all else fails, you could try to manually replace the charge port. :/
Try booting up a Linux Live CD and trying to USB connect with that.
Does ADB work?
For your wife's phone...the only thing that comes to mind is rooting and flashing another ROM.
If it makes you feel better, you aren't the only one with issues.
My screen digitizer is failing. (Thread in Q&A - "Phantom Touch Input")
Click to expand...
Click to collapse
do you have these htc drivers installed
http://downloads.unrevoked.com/HTCDriver3.0.0.007.exe
Yes...the drivers are installed. I have another identical phone and the USB is recognized as normal. The affected phone is not recognized at all.
When I plug it in, the amber light comes on for 20 seconds (I've timed it) then goes off. Phone will no longer do anything without having the battery taken out.
sjpritch25 said:
do you have these htc drivers installed
Click to expand...
Click to collapse
Lastly, have you tried another computer?
We'll go from there. I'm afraid Verizon is shafting you. I hope you can escalate.
Yes, I have tried on my Lenovo laptop, and on a Dell laptop. Both will recognize my (working phone) and not recognize my wife's (non-working phone)
[::AP::] said:
Lastly, have you tried another computer?
We'll go from there. I'm afraid Verizon is shafting you. I hope you can escalate.
Click to expand...
Click to collapse
Good to know. I will be honest- I'm not entirely sure what do, however I will continue to propose options as they come to mind. Hopefully someone with a little more expertise will see this and will be able to provide some valuable nuggets of knowledge.
javaonline said:
Yes, I have tried on my Lenovo laptop, and on a Dell laptop. Both will recognize my (working phone) and not recognize my wife's (non-working phone)
Click to expand...
Click to collapse
Have you tried updating drivers?

[Q] HELP! hOx wont turn on!

I was installing an app (swiftkey) and my phone froze. I manually tried rebooting but it wont turn on at all (not even bootloader). When I connect it to a power supply the LED doesn't even light up (although it had 25% battery before the problem). My phone definitely wasn't overheating (I checked immediately after to make sure nothing happened) and I wasn't OCing or anything.
Any ideas what to do?
Thanks in advance,
salonluden said:
I was installing an app (swiftkey) and my phone froze. I manually tried rebooting but it wont turn on at all (not even bootloader). When I connect it to a power supply the LED doesn't even light up (although it had 25% battery before the problem). My phone definitely wasn't overheating (I checked immediately after to make sure nothing happened) and I wasn't OCing or anything.
Any ideas what to do?
Thanks in advance,
Click to expand...
Click to collapse
Is it recognized on a computer? Trying to rule out whether it's the QHSUSB_DLOAD issue that some people got, if it's recognized on a computer, and the driver installation says that, your phone's in usb download mode, as far as I know there are tools out there to kick the phone out of that mode, just not sure if it's for the One X.
P.S, what HOX is it? Because this only happens to the US variants
Sent from my HTC One X using Tapatalk
humzaahmed155 said:
Is it recognized on a computer? Trying to rule out whether it's the QHSUSB_DLOAD issue that some people got, if it's recognized on a computer, and the driver installation says that, your phone's in usb download mode, as far as I know there are tools out there to kick the phone out of that mode, just not sure if it's for the One X.
P.S, what HOX is it? Because this only happens to the US variants
Sent from my HTC One X using Tapatalk
Click to expand...
Click to collapse
Thanks for responding.
I have the international version. I've also ruled out QHSUSB_DLOAD as it does not show up in my drivers list at all... any other ideas?
salonluden said:
Thanks for responding.
I have the international version. I've also ruled out QHSUSB_DLOAD as it does not show up in my drivers list at all... any other ideas?
Click to expand...
Click to collapse
Hmm I'm afraid it could be a dead motherboard, try disconnecting and reconnecting the battery inside the phone
Sent from my HTC One X using Tapatalk
humzaahmed155 said:
Hmm I'm afraid it could be a dead motherboard, try disconnecting and reconnecting the battery inside the phone
Sent from my HTC One X using Tapatalk
Click to expand...
Click to collapse
I was worried about the motherboard also although I cant believe I didnt think of checking the battery. I'll take apart the phone tomorrow see whats going on inside - thanks for the ideas.
Dead HOX
If you disassembly motherboard connect it to the PC . You should see it in control panel and also storage. Conect only battery and led diode should glow in red colour. If you end up with dead motherboard be carefull i bought one from ebay useless and 2 localy also useless. Unfortunately used motherboards on the market are mostly useless. Good luck.
Ok motherboards' gone.... I purchased a Nexus 5 32gb I think it should take my HoX's place nicely.
Thanks guys!

[Q] Is USB connector destroyed?

Hi, all...
Quick question: did somebody in this forum ever had problems with USB? Mine seems to work only for charging. 'Till the last week, it worked as MSC, with no major problems, then it became faulty, disconnecting and connecting.
Now, to have data connection, is necessary to put pressure at the male connector and hold it this way. I think that it'll require a new PCB, as it doesn't look like software failure. I've googled up and there were other people having trouble with Xperia, but not M, specifically.
So, must I bring it to the assistence?
There's only one way to find out where the source of the problem is: to reflash the ROM.
The USB connector might have got damaged somehow. You can try it with any other device or maybe another xperia m to check for software fault or damage of the USB connector. Try to keep your device at a level below the port for USB in your computer.
elmkzgirxp said:
There's only one way to find out where the source of the problem is: to reflash the ROM.
Click to expand...
Click to collapse
Tried with CM 4.4 (FXP one, that's, by the way, terrifc). But it presented the same failure, then I reverted to the stock 4.3's CWM backup, because I didn't want to reinstall every app. Well, at least I,'m now sure that's a hardware failure.
cooldudeachyut said:
The USB connector might have got damaged somehow. You can try it with any other device or maybe another xperia m to check for software fault or damage of the USB connector. Try to keep your device at a level below the port for USB in your computer.
Click to expand...
Click to collapse
Tried everything (or near everything). It charges, however. There are a little failure, but it should work if the phone is left quiet or not shaken while using it connected to the outlet.
So, for now, I'm going to transfer things using Samba or detached SD (the last being the fastest). Later I'll send it for repair... Shame it perhaps won't work with OTG (a feature I've been searching for, when I bought XM), but, when having money, I'm going to get it fixed.
Thanks for the replies, anyway.
prppedro said:
Tried with CM 4.4 (FXP one, that's, by the way, terrifc). But it presented the same failure, then I reverted to the stock 4.3's CWM backup, because I didn't want to reinstall every app. Well, at least I,'m now sure that's a hardware failure.
Tried everything (or near everything). It charges, however. There are a little failure, but it should work if the phone is left quiet or not shaken while using it connected to the outlet.
So, for now, I'm going to transfer things using Samba or detached SD (the last being the fastest). Later I'll send it for repair... Shame it perhaps won't work with OTG (a feature I've been searching for, when I bought XM), but, when having money, I'm going to get it fixed.
Thanks for the replies, anyway.
Click to expand...
Click to collapse
Most problems don't get fixed just by restoring /system. You have to flash the whole
ROM, if it failed with system. If you're worried so much about your data, then just backup /data then restore it afterwards...
I also have this problem.i just elevates the charger cable and its charging but its not working if its not elevated.tried different charger but the problem still persist.so i conclude that its the port in the phone that s malfunctioning.
Sent from my C1905 using XDA Premium 4 mobile app
even my usb cable didn't work. I tried connecting other mobiles too but dint work. And i realized its not problem with the os, but the cable itself was fault!

Help w/ Replacement Note 4 says unknown device in Windows. Old works fine

I have tried uninstalling and reinstalling drivers.
I have installed kids and then smart switch.
My old note 4 that was defective shows up in Windows but the replacement shows as 'unknown device'
I tried safe mode to un install drivers and different USB ports.
Is my device defective? Any ideas?
Thanks!
Maybe try going to developer options and checking if usb debugging is turned off. Try turning it on. Try a different usb port. Try to switch between different usb modes in the notification area when connected. Last but not least factory reset your phone in recovery mode and try connecting it after.
I am experiencing the same problem but I have another problem as well. My phone is an unrooted Galaxy Note 4 running 5.0.1 w/ VRU2BOG5 build. I have tried just about all the USB ports on my computer and get the same result, "unknown device". I have uninstall and reinstalled kies and the associated drivers and still get the same result. I have factory reset the phone and still the same. I was even able to do a firmware upgrade and initialization via kies and still the same problem.
The other problem I am faced with is I can not seem to get any OTG cable to work on my device. Could this be hand in hand?
I am not sure if you (the OP) have noticed but when you installed kies, have you gotten an error for your ethernet controller under other devices in your device manager?
I really like the phone but if I can't 1) root it or 2) transfer data via the usb port (especially through the OTG cable), the phone is useless to me. Any help would be very appreciated.
The USB port may be defective. I replaced mine on my note 2 myself for cheap. But if the phone is still under warranty let them deal with it. You guys tried different cables/computers?
http://youtu.be/mLr3qYvFRrM
jcip17 said:
The USB port may be defective. I replaced mine on my note 2 myself for cheap. But if the phone is still under warranty let them deal with it. You guys tried different cables/computers?
I am not entirely sure it's a bad port but could be. On my note, everything besides a flash drive via OTG cable works. Oh and the computer but it will connect to my laptop. I dunno I'm about to sell the phone.
Click to expand...
Click to collapse
onefastneonrt said:
jcip17 said:
The USB port may be defective. I replaced mine on my note 2 myself for cheap. But if the phone is still under warranty let them deal with it. You guys tried different cables/computers?
I am not entirely sure it's a bad port but could be. On my note, everything besides a flash drive via OTG cable works. Oh and the computer but it will connect to my laptop. I dunno I'm about to sell the phone.
Click to expand...
Click to collapse
Maybe it was just the computer ? Well good luck man. What phone you gonna get?
Click to expand...
Click to collapse
I need all the luck I can get My computer has had issues before but it has since been fixed. I can hook any other device to it with no issues. As far as phones go, I'm not entirely sure which one I want. Guess it doesn't matter much since not many can be rooted.

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