Proximity sensor problem? - Xperia Z1 Compact Q&A, Help & Troubleshooting

I have had several issues with my z1 compact and the Roxfit case as listed in my thread to the point where I no longer use the case. However what I have noticed now is that when the phone is in my pocket and someone calls that it seems to answer itself before I've taken the phone out.
Anyone else had any of these issues?
Sent from my D5503 using XDA Premium 4 mobile app

hpsauce37 said:
I have had several issues with my z1 compact and the Roxfit case as listed in my thread to the point where I no longer use the case. However what I have noticed now is that when the phone is in my pocket and someone calls that it seems to answer itself before I've taken the phone out.
Anyone else had any of these issues?
Sent from my D5503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
check if u install sth about auto answer! (cause thr s some such apps in play.store)
if u wanna test if ur sensors work or not best way is to use this code; *#*#7378423#*#*
and if u find thr s not app for auto-answer it might be software bug. and it s usual.
just back up ur data and repair ur phone by PCC.
:good:

x102x96x said:
check if u install sth about auto answer! (cause thr s some such apps in play.store)
if u wanna test if ur sensors work or not best way is to use this code; *#*#7378423#*#*
and if u find thr s not app for auto-answer it might be software bug. and it s usual.
just back up ur data and repair ur phone by PCC.
:good:
Click to expand...
Click to collapse
Hi guys,
I've have similar problem as OP as when I answer the phone the screen does indeed go off but when I move phone away from my ear the screen sometimes does not come back on until I use the power button.
Doesn't happen all the time though...
A little annoying as I don't know if they have gone off or not.

Related

Random Back button! - Would appreicate some HELP!!!

Ok, I have posted on this before and no one seems to bother even replying. But I'm trying again because this problem is really @#$!$# me off!
At random my phone will act like the back button is being presses. But it doesn't happen to all programs or all the time. Programs that are included that it usually happends with: XDA forum app, Play Store, K9 Mail, MobileBiz Pro.
It actually acts like the back button is being pressed. So if I try to open XDA, the loading screen comes up, then BACK to the homescreen. If I go into K9 Mail and am fast enough to open an email, after a second or so, it goes back to the K9 main mail screen, I press the email again, it opens, then BACK to the main screen, then if I wait anothe second or so, it goes BACK again to the homescreen.
But it doesn't do this with all programs. The other thing is, I tried posting this on my phone. I was almost done and tried to think if I was missing anything. My screen times out and turned off, I hit the power button to turn the screen on again, then as soon as it turned on, it BACKED out of my message to the Q&A forum, then BACK to the main xperia play forum, then BACK to the homescreen.
PLEASE HELP. I have no idea how to fix this. I thought it could be not enough memory, so I used supercharger to set the memory settings low so it wouldn't close things unless it was almost out of memory, and no effect. I have no idea what to do and I need help!
I'm hoping this time someone can!
PLEASE!
Have you tried flashing stock FTf files again?
ILikeTheWayYouMove2 said:
Have you tried flashing stock FTf files again?
Click to expand...
Click to collapse
I've tried multiple roms. But I'm not sure if it can be a HW problem since it doesnt do it in all programs, only certain ones.
I mean flashing the stock Rom via flashtool again?
It will give u a clear system
ILikeTheWayYouMove2 said:
I mean flashing the stock Rom via flashtool again?
It will give u a clear system
Click to expand...
Click to collapse
Yes I have.
It's weird, I can use a program called "My OC Transpo" A timetable app for city busses. No problems, but the Gallery app and other programs get the problem.
That is very weird and I bet very annoying it may be a hardware problem then but I'm just guessing :/
I know it seems like it is a HW issue. But why does it do it for some programs and not others?
I used to use K9 Mail, it didnt even do it at first, the problem happend with other programs, then after time it happend to K9. So I switched to MailDroid, and no problems.
Heres the REALLY weird thing. If I WAIT a little bit with the screen on, the problem doesnt happen. Say for 20-30 seconds.
Anyone?
Does the screen have moisture on it when it happens? When the screen is cold and you breathe on it moisture can form. At least it does for me, especially in the morning.
If not, does pressing the back button stop it happening?
Sent from my Ascend G300 using xda app-developers app
Nope no moisture.
It also happens in this situation: i'm using it fine, then the screen turns off from the timeout, it comes back up, and the problem happends. I have to wait about 30 seconds or so for it to start working again.
Well you can view a log cat and see what happened at the exact time of the "random back"
Sent from my Sony Ericsson Xperia Play™ running P.A.C.man ROM using tapatalk 2™
I've never used logcats, is there a guide somewhere?
Sent from my R800i using xda app-developers app
No need to logcat HW problems. If you have a warranty maybe they'll fix it. If not buy a broke play on eBay and use its parts to fix yours.
Sent from my R800i using xda app-developers app
JunDavis said:
No need to logcat HW problems. If you have a warranty maybe they'll fix it. If not buy a broke play on eBay and use its parts to fix yours.
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
Well it may not be H/W Related all though it all points to it
Sent from my Sony Ericsson Xperia Play™ running P.A.C.man ROM using tapatalk 2™
My guess is that you've got a hardware problem :/
Flash stock ftf, if BL is unlocked then flash the relock ftf, and send it off to Sony aslong as you still have Warranty
johnnzey said:
My guess is that you've got a hardware problem :/
Flash stock ftf, if BL is unlocked then flash the relock ftf, and send it off to Sony aslong as you still have Warranty
Click to expand...
Click to collapse
No warrenty. It's a few year old.
I dont think it is HW. I mean it works FINE for programs like my bus app, titanium backup, etc. but for other programs, K9 Mail, MobileBiz, Google Play Store, it doesnt.
well the apps may just be incompatible and unstable on your rom

[Q] XPERIA SL Overheat problem!!!

Hey guys; I wanna tell you an unbelievable problem! My Xperia SL phone overheats when I surf the net, etc. and then my SIM card becomes unusable! And I have to Restart the phone for the SIM to becomes available! The SIM area overheats too much and then... . Is it only me? Or it is a global problem?
I'll be thankful if you answer me, this problem is annoying me!
Try to see if there are many background process running when you are using your phone...
Sent from my LT28h using xda premium
try another SIM or close 3G Network
wish luck
there's something like this when i use my 3G SIM on my Xperia S....
(so sorry for my poor english
Speka-3- said:
try another SIM or close 3G Network
wish luck
there's something like this when i use my 3G SIM on my Xperia S....
(so sorry for my poor english
Click to expand...
Click to collapse
Thanks for answering; but I can't avoid using 3G network, that's one of the most important things I do with my phone.
Please help me if anyone knows the solution.
It's a very big problem.
TIA
Go back to sony and claim warranty?
Sent from my Xperia S using xda app-developers app
element800 said:
Go back to sony and claim warranty?
Sent from my Xperia S using xda app-developers app
Click to expand...
Click to collapse
This.
And to op: what's your phone's temperature anyway? Mine can go to 66 degrees Celcius and doesn't have problem with 3G and/or simcard.
Sent from my LT26i using Tapatalk 2
m1st3r1 said:
This.
And to op: what's your phone's temperature anyway? Mine can go to 66 degrees Celcius and doesn't have problem with 3G and/or simcard.
Sent from my LT26i using Tapatalk 2
Click to expand...
Click to collapse
The temperature which SIM will be unusable is exactly 40! I check the temperature with GO PowerMaster app, is it okay?
And I use Chrome so much, I guess chrome increases temperature significantly! Just wanted you to know.
Thank you for your help boys
UchihaDareNial said:
Try to see if there are many background process running when you are using your phone...
Sent from my LT28h using xda premium
Click to expand...
Click to collapse
Try updating your firmware or reinstalling it via PC Companion. If the issue still persists go to service centre and try reinstalling the firmware again.
I had similar problem on my Xperia Ion LT28h. I reinstalled the software through service centre and it helped. the temperature still goes high around 45 when I browsed internet or watched videos on youtube via 3G, but its better then before.
Also if the temperature goes till 45 degrees then its normal for a sony phone. Guys at sony claim it can go as high as 60.
Restarts
I dont know but i have somewhat similar problem. Actually my xperia SL gets restarted after frequent intervals even when it is idle or anything. Any one knows about it or having the same issue???
nitinluthra124 said:
I dont know but i have somewhat similar problem. Actually my xperia SL gets restarted after frequent intervals even when it is idle or anything. Any one knows about it or having the same issue???
Click to expand...
Click to collapse
You flash another rom, a better one if possible.
The Third God said:
Hey guys; I wanna tell you an unbelievable problem! My Xperia SL phone overheats when I surf the net, etc. and then my SIM card becomes unusable! And I have to Restart the phone for the SIM to becomes available! The SIM area overheats too much and then... . Is it only me? Or it is a global problem?
I'll be thankful if you answer me, this problem is annoying me!
Click to expand...
Click to collapse
And you, when your phone is overheating, open the battery consumption report and check who's the damn app with the anormal consumption (usually on top of the list), i had a similar problem (couldnt keep the phone in my pocket when overheated!! ) and turned out the message app LINE had consumed 77% of the battery so far, even more than screen, and i didnt even used LINE so often, so i uninstalled it and voilá, problem solved.
So check the battery consumption list and take the culprit down.
My XS also heats up when surfing with 3g, Wifi is okay, but 3g make my SIM burn!
Already restored using SUS and with XZXperience 2 too.
Sent from my LT26i using Tapatalk 2

[Q] Screen does not turning off during a call

Hello everybody,
my girlfriend have an a Sony xperia s and for awhile when she having a phone call
and put the phone against her ear the screen does not turning off the buttons are been pressed
by her cheek, this causes a lot of embarrassment when the call is disconnected in the middle of an important call,
most of the time the button just pressed and the other side just hearing an annoying tone.
this is annoying and i don't know how to help her with that.
is there any good solution for this problem?
i tried to look for this problem in the search engine of this forum
and all i found was the same problem but in HTC phone that runs Windows Mobile, that didn't helping me...
thanks for anyone who can help me with that...
Try rebooting/resetting.
If problem persists then the proximity sensor may be faulty. Take it to Sony, coz it's a hardware problem.
Sent from my LT26i using xda app-developers app
bluechelsea said:
Try rebooting/resetting.
If problem persists then the proximity sensor may be faulty. Take it to Sony, coz it's a hardware problem.
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
Thank's i'll try it and come back with an answer if it works or not...
hope that is not an hardware issue..
update:
reboot didn't solve the problem
Did it work before?
Sent from my Xperia S using Tapatalk 2
Ben36 said:
Did it work before?
Sent from my Xperia S using Tapatalk 2
Click to expand...
Click to collapse
Yes it is worked before, i don't know what happened that caused this...
Whiplash83 said:
Yes it is worked before, i don't know what happened that caused this...
Click to expand...
Click to collapse
Perhaps her phone is dirty, so the sensor won't work.. You know women, they don't care about technology.
Clean the screen left next to the Sony logo real good
My first opinion is hardware issue. It can be said that the proximity sensor is faulty. My second one is software. maybe she install a program that uses or control the proxomity switch that causes it to malfunction having a conflict with other programs. My third is that, as early as possible if its hardware issue, go now to sony service center for them to figure it out, use your warranty card, that may cause no additional problem right? Smile!
You could try re flash the firmware with flashtool
Sent from my Xperia S using Tapatalk 2
ShabNador said:
Perhaps her phone is dirty, so the sensor won't work.. You know women, they don't care about technology.
Clean the screen left next to the Sony logo real good
Click to expand...
Click to collapse
she taking care of her phone more then anybody i know...
the phone is completely clean and safe, so most probably is it's something else.
Jugen27 said:
My first opinion is hardware issue. It can be said that the proximity sensor is faulty. My second one is software. maybe she install a program that uses or control the proxomity switch that causes it to malfunction having a conflict with other programs. My third is that, as early as possible if its hardware issue, go now to sony service center for them to figure it out, use your warranty card, that may cause no additional problem right? Smile!
Click to expand...
Click to collapse
i think that maybe it is an hardware issue,
she don't installing any application just by her self, and she don't have many apps.
i know almost every app on her phone (cause i have them also on my SGS4) and i don't think that the apps are the problem.
but i will look for an app problem anyway just to be sure before using the warranty.
thank you guys...
UPDATE:
i've checked the phone sensor with the new app cpu-z and the app shows that the sensor is working and identifying my hand
when i covering it.
but still there is the problem that the screen does not turn off when she's holding the phone against her ear,
i've watched while she's talking in the phone and she's holding it as it should be.
but as i see the problem is not happening in every phone call but it is happening a lot.
any idea how to solve this problem?

[Q] Microphone suddenly not working?

Hi guys,
Tried to make a call the other morning, and now my microphone doesn't work. It's a 6502. When I try the service menu checks, the front mic doesn't respond, the secondary mic does. Finally, when I try to use something like Voice Search, it appears to not respond for a few seconds, then at the last moment it does (but can't recognize anything), sort of like the automatic gain control is ramping way up.
Hardware issue? Any possibility it's software before I go buy a new microphone section?
I did a total wipe and tried doomlord kernel, then loaded the eXistenZ ROM, no change.
DalSegno said:
Hi guys,
Tried to make a call the other morning, and now my microphone doesn't work. It's a 6502. When I try the service menu checks, the front mic doesn't respond, the secondary mic does. Finally, when I try to use something like Voice Search, it appears to not respond for a few seconds, then at the last moment it does (but can't recognize anything), sort of like the automatic gain control is ramping way up.
Hardware issue? Any possibility it's software before I go buy a new microphone section?
I did a total wipe and tried doomlord kernel, then loaded the eXistenZ ROM, no change.
Click to expand...
Click to collapse
Nobody knows whats the problem. Its with MOST of XPERIA ZL phones. i am facing the same issue. try unchecking noise suppression in call settings. works sometimes. suggest you take it to service center
coolrevi said:
Nobody knows whats the problem. Its with MOST of XPERIA ZL phones. i am facing the same issue. try unchecking noise suppression in call settings. works sometimes. suggest you take it to service center
Click to expand...
Click to collapse
I've tried that noise suppression fix but it didn't change anything.
coolrevi said:
Nobody knows whats the problem. Its with MOST of XPERIA ZL phones.
Click to expand...
Click to collapse
@coolrevi:
@DalSegno:
It doesn't seems normal. Have your mobile fell into the water, or have you used the "blow to unlock" app, perhaps?
Andre Verissimo said:
@coolrevi:
@DalSegno:
It doesn't seems normal. Have your mobile fell into the water, or have you used the "blow to unlock" app, perhaps?
Click to expand...
Click to collapse
I don't think mine's been in any contact with water and no I don't use any app that would abuse the mic like that. I've ordered a replacement mic section from eBay, I'll install that and see if it works. I found one example where the repair notes from sony indicated it was indeed a hardware problem.
DalSegno said:
I don't think mine's been in any contact with water and no I don't use any app that would abuse the mic like that. I've ordered a replacement mic section from eBay, I'll install that and see if it works. I found one example where the repair notes from sony indicated it was indeed a hardware problem.
Click to expand...
Click to collapse
But why u don't send your phone to Sony? It is under warranty.
Sent from my C6506 using xda app-developers app
I don't think Sony Canada is too likely to fix my European 6502 that I have no proof of purchase of. Am I wrong?
Andre Verissimo said:
@coolrevi:
@DalSegno:
It doesn't seems normal. Have your mobile fell into the water, or have you used the "blow to unlock" app, perhaps?
Click to expand...
Click to collapse
I have used blow to unlock.. Just for a day..
Sent from my C6502 using xda app-developers app
This has happened to me as well since Sunday. Nobody could hear me on a call. I was only heard a little when using the speaker, or using a headset. I've made a factory reset and disabled the noise reduction and now people can hear me but very very low ... ! Will try installing another rom or making a recovery trough PC Companion to see if it helps.
Ok guys, I replaced my microphone component with a part from eBay and it fixed the problem. Definitely a hardware issue in my case.
DalSegno said:
Ok guys, I replaced my microphone component with a part from eBay and it fixed the problem. Definitely a hardware issue in my case.
Click to expand...
Click to collapse
You should have sent the phone to Sony, it's still under warranty.
Sent from my C6506 using xda app-developers app
They would not fix it for free because it's in the wrong region. Mine is a C6502 which they don't support over here.
DalSegno said:
Ok guys, I replaced my microphone component with a part from eBay and it fixed the problem. Definitely a hardware issue in my case.
Click to expand...
Click to collapse
Did you make a video or something of the process ? May need to do the same. Mine seems to be working after a PC Companion repair, but very very low...
DalSegno said:
Ok guys, I replaced my microphone component with a part from eBay and it fixed the problem. Definitely a hardware issue in my case.
Click to expand...
Click to collapse
Could you please show a demo video. This might just help lot of people here
Sent from my C6502 using xda app-developers app

[Q] Touch sensitivity problem

I have installed gennext rom and it worked perfectly. But recently I experienced some problems in touch sensitivity. For example, if i touch and hold letter 'e' on my keyboard to enter number 3, it will type bunch of letter e's (eeeeee). I factory reset and installed the rom again. And touch was back to normal. But after few days problem came back. Is this a common problem or am I the only one having it? Please help
i'm having the same problem
I tought was the only one
I think it'a memory issue. Greenify nor cleanmaster didn't help
[UPDATE] It's weird but this touch problem goes away when I remove the back cover. I don't know how this is happening. Anyone know how to get rid of this?
Sent from my GT-I9082 using XDA Free mobile app
VajeenK said:
[UPDATE] It's weird but this touch problem goes away when I remove the back cover. I don't know how this is happening. Anyone know how to get rid of this?
Sent from my GT-I9082 using XDA Free mobile app
Click to expand...
Click to collapse
That's just a coincidence
??Thank Me Up If I Helped You ??
Nope, happens every time. Remove the back cover, it works perfectly. Put it back on, problem comes again
Sent from my GT-I9082 using XDA Free mobile app
so sad
I have the same problem
any help please
EssamFayez said:
I have the same problem
any help please
Click to expand...
Click to collapse
Flip Cover some time create this issue & the charger is also one of the reason.
my problem solved after changing the flip cover.
May be hardware or software problem.
As much i know when sometimes during charging if voltage is fluctuating or something u get screen problem, but as soon as u remove from charging it gets alright,
For u issue might be with the screen so u can test that by trying other rom if it works on other than problem is in software ( this is a good dignostic method) every mobile have a dignostic ussd umber try that and in that check screen testing so u may confirm via that too..I hope it was helpful
Change your swollen battery.
Thats the reason of problem of touch screen.
That was my problem after change battery everithing is normal.
Battery presure the back of phone.
That may be the reason. Swollen battery, why didn't I think of that earlier

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