[Q][Report] Dead Pixel - Touch Panel Problem - Tint/Hue - Xperia Z1 Compact Q&A, Help & Troubleshooting

Hi
because of Aluminum frame thr were lots of reports about problem of touch-screen.
and some experiments to show this problem.
Is there any touch problem on Z1 compact?
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dead pixel was common issue on 2013 devices.
on LG G2, Nexus5, Xperia Z, ZL, Z1 & etc. (same feature was LCD display)
have u ever test ur Z1 compact for dead-pixel?
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Z1 compact got white-balance out of box and maybe thr s few issue on a color tint.
but with default configuration, is there any color on screen that annoy ur eyes?!
- - - - -
If these kind of issues reduce it means Sony Triluminos display improved and it will be good news for tech
Thanks for ur answers
:good:

please report ur problems

White balance out of the box is excellent compared to the competition, none of the ridiculous 9000+k blue hue you get on samsung devices.
No dead pixels
Touch panel issues are present on AUO panels - it will recognise an extremely large touch (such as flattening/rolling your thumb on the screen) as a two-finger zoom. Can't really see any reason why this couldn't be resolved in a software update.

Blue tint !
and again different display!
however blue tint is better than yellow hue but it s not real !
have u got any problem!?
source

any issue?

Got an AUO panel...
Dead Pixels = None
Got a yellow tint when I got the device. But now it's gone. I think it's just the glue that got cured between the digitizer and the screen
Touch Problem = None

The poll has no option for people who don't notice any problems! Tint/hue is also very subjective and can't really be measured properly without professional test equipment.

Related

[Q] acro S - LCD Color Temperature

I have recently purchased the Xperia acro s, and while the display is certainly nice, I have noticed that colors - most notably grays - appear very warm. White areas of the display appear pure, but light grays look yellow or brownish and mid and dark grays have a reddish tint to them - a significant departure from the more neutral tones on my Xperia active and computer monitor. I have attached a photo to illustrate what I am talking about.
I was wondering if fellow owners of this device could tell me if this warm color temperature is a characteristic of the display of the acro S, or an oddity of my particular handset. Thanks in advance

Tab S 8.4 Screen homogeneity issues

The reasons why I purchased a Tab S 8.4 were its awesome screen quality and high grade processor. For the later, the poor touchwiz optimization and the average gpu led to disappointing results. But well, the screen IS awesome !
Or is it ?
At first, I was truly impressed. But after some web browsing and reading e-books, something felt wrong with the colors homogeneity. On white backgrounds, the right part of the screen in portrait mode would tend towards a yellowish tone, while the left part would tend toward purple tones. Nothing obvious, but quite annoying when noticed.
After trying around with different backgrounds, it become more obvious with certain colors. The one used in settings background for example: The left side of the screen is deep blue, the right part is much lighter.. and greener.
Further investigating the issue, I figured it is most obvious when watched in the darkness and using dark colors: RBG such as R:0, G:10 , B: 20 or even R:20, G:10, B:0
Did anyone else notice similar issues ? Would you guys mind trying to create a R:0, G:10, B:20 (#000A14) background and check the result on your tab S in a low light environment ? On mine, it results in an obvious gradation from dark blue to green.
Attaching some pictures. The rendering is not the best especially in the darkness, but the issue remains clearly visible.
There is something very wrong with your screen. Return it.
suzook said:
There is something very wrong with your screen. Return it.
Click to expand...
Click to collapse
I second that, that is not normal
I concur with the others, get it replaced.
AMOLED screens can fail for any number of reasons (pixel death is the main one) , if yours is showing problems get it replaced now rather than live with it and have a more serious problem later.
We've seen this yellow color issue reported by a few others. Looks like Samsung let a few diseased horses out of the barn. I concur with the others. Return it.
Thanks for your feedback, guys.
I'd like to highlight the fact this issue goes completely unnoticed in most scenarios. A friend I showed it on white background didn't notice it at all, in movies/games/pictures I don't see it at all. I only felt it while reading, and even then it was not obvious, just a persistant feeling that led me to further testing.
Only the extremely dark colors seem to be affected, and even then it's only noticeable in the darkness. I will go back to the store tomorow and exchange it for a new one, but I'm wondering if the issue isn't widespread and simply went under the radar as its effect is hardly noticeable in 99.9% of the situations.
Did anyone else check at an homogenous R:0, G:10, B:20 image in the darkness with their tab ?
I personnally used Moon+ Reader's background color settings for testing purpose, pretty easy to set up.
New Tab S, same issue
I changed my Tab S 8.4 today for a brand new one. Same test, same issue: the background is still not homogeneous. The issue is visible in the darkness on dark colors such as the one used for the settings menu, which seems naturally gradated from deep to lighter blue on my screen.
Could someone else test and reproduce the issue on their tab ?
I have tried to reproduce what you're seeing on my 10.5 and honestly I can't. I'm not going to say the white is always 100% pure white but it's close enough. At the same time I'm trying to avoid looking for something that's not there for my Tab.
ukael said:
I changed my Tab S 8.4 today for a brand new one. Same test, same issue: the background is still not homogeneous. The issue is visible in the darkness on dark colors such as the one used for the settings menu, which seems naturally gradated from deep to lighter blue on my screen.
Could someone else test and reproduce the issue on their tab ?
Click to expand...
Click to collapse
Maybe you can go into Settings / Accessibility / Vision / Color Adjustments and see if your calibration is off. There is a test there where you arrange tiles by color gradation and it adjusts your screen. I am having none of the issues you mentioned, but my 10.5 Tab also passed that test with no color adjustments required. Give it a try.
mitchellvii said:
Maybe you can go into Settings / Accessibility / Vision / Color Adjustments and see if your calibration is off. There is a test there where you arrange tiles by color gradation and it adjusts your screen. I am having none of the issues you mentioned, but my 10.5 Tab also passed that test with no color adjustments required. Give it a try.
Click to expand...
Click to collapse
Test completed successfully. The calibration is fine, and the issue is not noticeable during the test. The issue is actually not noticeable in most usages, I only see it on homogenous very dark color backgrounds (the 10% darkest colors), and while in a dark environment myself. In most common usages, the screen looks fantastic and flawless.
Unfortunately, I often use my toys in my bed in the darkness. AND I am concerned about a possible defect that would get worse over time.
That said, tests on similar colored backgrounds on other AMOLED screens (PS Vita, Galaxy SII) lead me to think this could be a global issue with AMOLED.
Unfortunately, I often use my toys in my bed in the darkness.
Click to expand...
Click to collapse
Lol, to those of us with a perverse sense of humor we would refer to that as a hanging curveball.
Whatever issues you are experiencing I would take that over LCD light bleed any day.
ukael said:
Test completed successfully. The calibration is fine, and the issue is not noticeable during the test. The issue is actually not noticeable in most usages, I only see it on homogenous very dark color backgrounds (the 10% darkest colors), and while in a dark environment myself. In most common usages, the screen looks fantastic and flawless.
Unfortunately, I often use my toys in my bed in the darkness. AND I am concerned about a possible defect that would get worse over time.
That said, tests on similar colored backgrounds on other AMOLED screens (PS Vita, Galaxy SII) lead me to think this could be a global issue with AMOLED.
Click to expand...
Click to collapse
Dear Friend. Like you I am very sensible in that point. I have a lot behind me and I can tell you, that homogeneity is something we can not expect from all types of modern displays, except the pro ones with a special function that takes care about this issue. Any screen has such issues, the question is just what type of and the intensity differs. The lower the light in our environment the more sensible our eyes get. The longer we stare into the screen the better we see all color details. Worst case scenario is a totally darkened room. Your eyes won´t get more sensible than in such a situation. Especially AMOLED displays will show the strangest kind of irregularities you would never see normally. I remember the Tab 7.7 -- in a dark room the screen was over and over covered with black circles. Wow ! The Vita shows strange textures instead. It is horrible.
My advice to you would be to start trying to avoid using your tablet or any display in a dark room. Turn a light on, it will be nice for your brain and eyes and you will not see the described things. It´s just a matter of habit, nothing else. You will get used to it and probably feel very well with it. Anyway there will still be the green haze.... Not to talk about the yellowish etc. stuff.
I returned the Tab S for a MiPad and it´s much better, really nice homogeneity (compared to other actual devices).
I had 4-5 iPad Mini Retina and all of them have horrible yellowish/blueish tint.
I had 4 iPad Airs, 3 were horrible in a similar way, now the 4th one is okay, I finally had luck.
I had 2 Galaxy 12.2 - the first one yellowish in a quarter, the second has just a slight, short yellow stripe on the bottom border.
I had a Kindle Fire HD + HDX - both with bad, ugly green spots at borders and corners. Also partially yellowish.
Once I held a Galaxy Tab 3 in my hands that was actually flawless. I was shocked. It never happened again. Was from a classmate.
Today I guess it was a mistake since I could not test in in a home-at-night-environment.
I checked dozens of Tablets in big stores here - guess what I found ???
Look at the iMacs .... Horrible yellowish tint. Horrible. It´s a shame.
I use my Tab S 10.5 in a dark room with some regularity. I've never experienced any of these odd artifacts you guys are discussing. My black screen is just black. Colors look right. White is white. I think its a fallacy to claim that all amoled screens face these issues. The amoled screen on the Tab S is the best most advanced amoled screen ever created. Problems from older devices shouldn't apply here.
Please remember based upon other user input, Samsung did seem to have a run of defective screens on these tabs they put out.
Here's a quick video test taken in a pretty dark room (it's daytime here). As you can see the screen is just black. There is absolutely no reason to avoid viewing your Tab S in a dark room. If you are not seeing the solid black I have demonstrated in this video I suggest exchanging your possibly defective unit.
ukael said:
Did anyone else check at an homogenous R:0, G:10, B:20 image in the darkness with their tab ?
Click to expand...
Click to collapse
In my experience 100% of AMOLED displays exhibit this behaviour, i.e. both Tab S 8.4 I've had! The first one (exchanged because of unhappy whites) had it so obviously that it looked like a diagonal gradient fade to one corner. The second tablet shows it as a slightly patchy screen, see attached photo which looks worse than the reality.
This is only visible in a completely dark room with the display set to its darkest (or close to), displaying a very dark image (my photo is of the spec. you mentioned - hence blue/green colour). To show this I needed to use an exposure of about 1 second, if you use less the image will appear black, likewise (probably) if you try to capture it as a video using normal ISO values in camera, the camera won't pick up the background.
Armpowered said:
In my experience 100% of AMOLED displays exhibit this behaviour, i.e. both Tab S 8.4 I've had! The first one (exchanged because of unhappy whites) had it so obviously that it looked like a diagonal gradient fade to one corner. The second tablet shows it as a slightly patchy screen, see attached photo which looks worse than the reality.
This is only visible in a completely dark room with the display set to its darkest (or close to), displaying a very dark image (my photo is of the spec. you mentioned - hence blue/green colour). To show this I needed to use an exposure of about 1 second, if you use less the image will appear black, likewise (probably) if you try to capture it as a video using normal ISO values in camera, the camera won't pick up the background.
Click to expand...
Click to collapse
All I can say is that is seriously messed up. My screen looks nothing like that and just as pitch black as in my video. Considering black pixels in amoled screens are basically turned off, they should be utterly and completely black and devoid of light. Am I misunderstanding and your picture is of a blue background?
All other dark colors should be solid without strange light effects as well.
mitchellvii said:
All I can say is that is seriously messed up. My screen looks nothing like that and just as pitch black as in my video. Considering black pixels in amoled screens are basically turned off, they should be utterly and completely black and devoid of light. Am I misunderstanding and your picture is of a blue background?.
Click to expand...
Click to collapse
It's daytime for me at the moment but yes from memory, if you display an actual black image then it will appear as black, you see this effect when trying to display an image that is almost black, at very low levels of light output the (my!) panel isn't even.
The attached image is R0 G10 B20 and on my PC looks black - it isn't I just used "ColorPic" to check the screen colour and it shows those values.
It's not a big issue but does appear when using in fully dark room with brightness turned down, I notice it in some apps that have very dark background colours (which you'd assume were black and see as such in daylight, but aren't).
Obviously under these circumstances an LCD would appear as a (relatively) bright grey !
Armpowered said:
It's daytime for me at the moment but yes from memory, if you display an actual black image then it will appear as black, you see this effect when trying to display an image that is almost black, at very low levels of light output the (my!) panel isn't even.
The attached image is R0 G10 B20 and on my PC looks black - it isn't I just used "ColorPic" to check the screen colour and it shows those values.
It's not a big issue but does appear when using in fully dark room with brightness turned down, I notice it in some apps that have very dark background colours (which you'd assume were black and see as such in daylight, but aren't).
Obviously under these circumstances an LCD would appear as a (relatively) bright grey !
Click to expand...
Click to collapse
OK I'm a bit confused. The image you attached looks either black or very very dark gray on my screen. No color variation at all. Oh well
mitchellvii said:
OK I'm a bit confused. The image you attached looks either black or very very dark gray on my screen. No color variation at all. Oh well
Click to expand...
Click to collapse
Same on my tab in daylight, it only appears patchy when in a very dark room with brightness turned right down. Maybe amongst the variations some will be perfect?
Armpowered said:
Same on my tab in daylight, it only appears patchy when in a very dark room with brightness turned right down. Maybe amongst the variations some will be perfect?
Click to expand...
Click to collapse
Still beats LCD light bleed

A very bad display

Ever since I got my Xperia M the display has had blueish tint and bad color reproduction but I acknowledged that is a problem with every Xperia M. But beside that, when I look at the display from an angle, on a white background, I can see a gray line appearing from top of the screen and a gray circle in the middle. Again, it is visible as an effect when looking at an angle, cannot see it when looking directly at it. I also have a bright pixel on a black background. Are these also negligible, common issues or along already bad screen I've got a defected screen? I am very disappointed in Sony anyhow.
optidragon said:
Ever since I got my Xperia M the display has had blueish tint and bad color reproduction but I acknowledged that is a problem with every Xperia M. But beside that, when I look at the display from an angle, on a white background, I can see a gray line appearing from top of the screen and a gray circle in the middle. Again, it is visible as an effect when looking at an angle, cannot see it when looking directly at it. I also have a bright pixel on a black background. Are these also negligible, common issues or along already bad screen I've got a defected screen? I am very disappointed in Sony anyhow.
Click to expand...
Click to collapse
I'm pretty sure I saw this post somewhere b4... anyway for bluish tint - get the white balance app from @xperiaz2 (Yes, you need root and the bluish tint is due to the colour temperature, its at around 10k+, the norm. being around 6500k) Gray line appearing... pretty sure you're having a defected display and about the bright pixel, display is defected. Yes you got a defected screen (The bluish tint is not a defect though) so just bring it back to where you bought it and they'll replace it for you! (If the warranty is still live)
Well I posted on Xperia support forum trying to get help there, too. Or just an insight of what could that be and what could cause the problem. Anyway, here are a couple of pictures taken with a phone. The camera couldn't get that grey line properly but it appeared as a shadow from the top of the screen probably because as I said it's like an effect when tilting the phone, not a still colour. http://imgur.com/3Ae2rdr http://imgur.com/Nyv2maS
I suggest you to bring it back to the shop, that problem isn't present on mine.

Slight display flicker - screen bad, connector or motherboard?

Purchased a "used" D851 on eBay - received it today. Physically the phone is perfect - no scratches or marks of any kind, zero bad or stuck pixels and the screen's background is white with zero yellowing. The only issue I can see is when the display is turned up it has a tendency to slightly flicker - like its adjusting brightness but the setting is not set. Does this sound like a cable problem, motherboard chipset or problem with the display itself? Understand that there have been issues where the screen fades to black but I have had this issue.
stim141 said:
Purchased a "used" D851 on eBay - received it today. Physically the phone is perfect - no scratches or marks of any kind, zero bad or stuck pixels and the screen's background is white with zero yellowing. The only issue I can see is when the display is turned up it has a tendency to slightly flicker - like its adjusting brightness but the setting is not set. Does this sound like a cable problem, motherboard chipset or problem with the display itself? Understand that there have been issues where the screen fades to black but I have had this issue.
Click to expand...
Click to collapse
if you're still with t Mobile just call for a replacement

Black Bleeding on Screen

So my screen is having issues when I scroll and I know this happens on this device. The question is do all the devices do this or is this just an issue with certain ones. Is my phone broke or will it be fixed with an update. The smearing is pretty bad and I notice it even with the brightness turned up.
Every OLED device I have has done it, but I haven't had an LCD device for a while. So I don't know if it's a characteristic of OLED screens or all screens. My last device was Samsung and had it pretty bad.
I'm having the same issue,
It bleeds/smears with dark/black color when used in dark i.e no light in the room.
I think it happens all the time, just that its visible and annoying when we use it in dark.
What did you do? Did you get it replaced?
Hi!
Same here... It seems normal, anyway with two years warranty if something is wrong with screen (black bleeding, burn in, ...) Google have to repair it or change the smartphone.
Regards!
It should only be visible in low brightness. It's normal for oled but the pixel 2 XL is a bit noticeable because Google set the gamma to high. So it can actually be improved through software.
If you see black smear etc during the day and any other time than maybe at night when the screen is at low brightness I would rma it
Seems like sensors are causing problem if move phone around in dark it will go away I have a case and tempered glass on phone

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