Broken len of rear camera - Moto G Accessories

I dont know why my glass of rear camera is crack and broken , i use flip shell to protect , and now it broken and crack , im in Viet Nam , dont know how to replace it , im very very sad now , im just buy it 1 week (

kuzjnvn said:
I dont know why my glass of rear camera is crack and broken , i use flip shell to protect , and now it broken and crack , im in Viet Nam , dont know how to replace it , im very very sad now , im just buy it 1 week (
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Click to collapse
did you drop it? they might give you a new phone if you try contacting where you bought it from.

(NOT OP)
I unlocked my BL.
I have the same issue. Can i still get a new MOto G?
EDIT:
Nevermind. If you unlocked your BL it's still considered a voided warranty. If you didn't do anything to the phone/drop it send it in and they can evaluate and possibly fix it for free.
If you voided your warranty it will cost you $175 plus taxes for a fix...

175$ repair? for a phone that cost 199$??
Sent from Samsung Chat

jaspreet997 said:
175$ repair? for a phone that cost 199$??
Sent from Samsung Chat
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Click to collapse
yeah.. only if you voided the warranty. sucks. + with all that shipping costs you can basically buy an 8gb moto g

Related

galaxy note 2 help

Hi all i think ive bought a duff note 2 my phone has 5gb internal memory,null imei,factory test mode is showing twice on start up,power button when pushed turns off the phone without any options,no imei sticker so all i can find is the serial number using root explorer... i opened up the phone and its missing the flexi cable antenna and has no where for the antenna flex cable to fit on to.. any ideas does anyone know how much a new motherboard would cost and where in the uk i can get one.. also if take this to a samsung repair centre how would i stand
anyone??
Where did you buy it from - give us a link.
And why don't you just return it?
Seriously I think you bought a fake Note (2). There are TONS of MADE IN CHINA copycat phones sold here in HK (most likely online and eBay listings). The exterior looks 95% exact as original Samsungs but when you turn it on, you can tell immediately with the low resolution of the display and the awful looking UI. They should be banning them for being sold....just like those fake LV/Gucci stuff. What a shame.
its deff a genuine note 2 the resolution on the screen is spot on and i can even flash firmwares,roms,root etc i was wondering if i have a prototype note 2 that was used for testing also i got the phone from ebay uk
why don't you just return it?
The person i got it from who was selling it on ebay doesn`t want to know.. this is a pic of the mainboard
pic 2
anymore info about my phone
Call Samsung and offer them their prototype back in exchange for a final release one.
Beamed from Jupiter on my Galaxy Note II
Theres someone else on ebay with the same phone as mine with 5gb internal memory and they are calling it a test model but when i phoned samsung they said they didn`t make test phones for the n7100 confused.com
You need to raise a claim with PayPal/eBay.... But first thing the seller will say is that you have opened the phone and any warranty with them is void
Sent from my iPad using Tapatalk (how ironic is that eh)
Did the seller say there was a problem with it?
If not it's not as described and you should raise it with eBay.
How much did you pay for the device?
it was for sale on ebay uk but like a idiot to save on postage i met up half way and swapped my new s3 for it so nothing ebay can do about it. did send the person who had it a message via ebay but he`s not interested..
karaduke said:
it was for sale on ebay uk but like a idiot to save on postage i met up half way and swapped my new s3 for it so nothing ebay can do about it. did send the person who had it a message via ebay but he`s not interested..
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Click to collapse
Sorry for you. I think you have learned an expensive lesson.
once bitten twice shy as they say.. if i could get hold of a logicboard for my n7100 i`d have a perfectly working phone but can`t find one anywhere :crying:

[Q] How do I know if my XpS is under warranty?

I bought a Xperia S off ebay and I realized afterwards there was a slight crack (which the seller did mention but understated), I don't really want to send it back because it's a nice phone otherwise.
I was wondering if I could ask Sony to fit it with a new screen as it may still be under warranty?
What do you think? Is it worth a try? How do I contact them in the UK?
If you want to replace your screen you must pay. It's not under warranty.
Sent from my LT26i using xda premium
Vaith said:
If you want to replace your screen you must pay. It's not under warranty.
Sent from my LT26i using xda premium
Click to expand...
Click to collapse
Just want to confirm you are in the UK?
za67 said:
Just want to confirm you are in the UK?
Click to expand...
Click to collapse
No, I'm from Poland. But warranty is same for every country. If you can send back phone to this guy who sold you this smartphone. Repair will cost as a new phone. It's not worth to repair.
Sent from my LT26i using xda premium
za67 said:
I bought a Xperia S off ebay and I realized afterwards there was a slight crack (which the seller did mention but understated), I don't really want to send it back because it's a nice phone otherwise.
I was wondering if I could ask Sony to fit it with a new screen as it may still be under warranty?
What do you think? Is it worth a try? How do I contact them in the UK?
Click to expand...
Click to collapse
So, if the phone is broken because of a factory problem Sony must repair in warranty. Also with problem caused from unsatisfied certifications(ip57 or ip58 : water resistance) must be repaired under warranty, but it isn't the case of sxs because it haven't no ip57 or 58.
Also, for the europe, the warranty is the same for all the country, so you can repair a phone bought abroad in a Local Sony repair centre but you must take the receipt.
If the centre has to change the motherboard, they must send the phone in the country where you bought it. (for ebay see the location of the online store)
Sent from my LT26i using xda app-developers app
za67 said:
I bought a Xperia S off ebay and I realized afterwards there was a slight crack (which the seller did mention but understated), I don't really want to send it back because it's a nice phone otherwise.
I was wondering if I could ask Sony to fit it with a new screen as it may still be under warranty?
What do you think? Is it worth a try? How do I contact them in the UK?
Click to expand...
Click to collapse
Physical damage is not covered under warranty.
Warranty covers mechanical problems which mean issues due to hardware which the phone has developed itself. For instance the microphone got broken. Physical ( I.e you doing something like scratching the screen ) and water damage isn't covered (unless you have a certified waterproof device)
Sent from my HTC Desire HD using xda app-developers app

Warranty rejected! help !

My note 2 was bought in singapore on jan 16 2013 for full price , which was claimed as an international warranty by the shop person.
Now since my note 2 suffered SDS when i took it to samsung service center back in india , they rejected saying mobiles bought outside india are not considered in india. Please help me with a solution guys. its Rs.40,000 ( 750$+ ) not even a year used I did nothing wrong .. used it very carefully dint even root ! This is so cruel by samsung. I bought samsung instead of some Oppo or Mi2 china brand because its International brand now I feel very much cheated !
you had been con by the seller.
there no such as international warranty for samsung smartphone afaik.
Samsung does not have international warranty, it applies to all countries.
What a shame Samsung sails phones with faulty chip and not accept the warranty.
Sent from my GT-N7100 using Tapatalk 2
this is going to be my last ever samsung mobile for sure!
LG or Nokia or iphone 6 will be my next !
n4naveen said:
this is going to be my last ever samsung mobile for sure!
LG or Nokia or iphone 6 will be my next !
Click to expand...
Click to collapse
Why are you blaming Samsung? This isn't their fault, they are just following policy. You would get the same from any other maker.
Sent from my GT-N5110 using xda app-developers app
wsw-wyatt-earp said:
Why are you blaming Samsung? This isn't their fault, they are just following policy. You would get the same from any other maker.
Sent from my GT-N5110 using xda app-developers app
Click to expand...
Click to collapse
First policy is not to sell faulty devices. They must at once replace it not to saying he bought from another country and they don't accept warranty, he paid for this or not? Samsung took his money or not? double shame not one and for sure the last Samsung and for me. Knox today maybe bottox tomorrow, sds, paperweight 700 euros ds, no more thanks.
Sent from my GT-N7100 using Tapatalk 2
Got a friend, a lawyer? Ask him! Can't compare with Europe of course, but I think you have the right to get it done from Samsung, also in India :good:
vagsvag said:
First policy is not to sell faulty devices. They must at once replace it not to saying he bought from another country and they don't accept warranty, he paid for this or not? Samsung took his money or not? double shame not one and for sure the last Samsung and for me. Knox today maybe bottox tomorrow, sds, paperweight 700 euros ds, no more thanks.
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
You can make the greatest product, have the greatest components and the best quality control. If you make enough product, sooner or later you will make bad parts.
If I buy a $2,000 + lens for my camera with a Japan warranty, I can't get warranty work here in the usa. I know this and don't but any of my lenses that aren't usa based.
Sent from my GT-N5110 using xda app-developers app
I was conned by a shop too (in my home country) who sold a grey market item at full price, when my Note 2 got SDS I ended up having to pay US$100 to get it fixed. The phone was only 8 months old when SDS struck. I travel a lot and often bought items in the countries I visited. I realized warranty will be local but I expect the items will be usable for at least 3 years, however my Note 2 died after only 8 months of normal usage (e-mail, browsing, youtube). The phone even was at the latest stock 4.1.2 rom (supposedly contains the bug fix) when it died.
SDS is clearly a manufacturing defect issue, it happens to Galaxy S3 and Note 2 and who knows maybe Note 3 or S4 in next few months.. So many people were complaining about it on the Internet, it should be enough to warrant a product recall or replacement regardless of country of purchase.
This is gonna be my last Samsung phone.
n4naveen said:
My note 2 was bought in singapore on jan 16 2013 for full price , which was claimed as an international warranty by the shop person.
Now since my note 2 suffered SDS when i took it to samsung service center back in india , they rejected saying mobiles bought outside india are not considered in india. Please help me with a solution guys. its Rs.40,000 ( 750$+ ) not even a year used I did nothing wrong .. used it very carefully dint even root ! This is so cruel by samsung. I bought samsung instead of some Oppo or Mi2 china brand because its International brand now I feel very much cheated !
Click to expand...
Click to collapse
I m in singapore.
First of all, did u bought from authorised samsung retailer ?
Or u just bought it at neighbourhood shops like in shophouses or chinatown shops, or simlim shops?
To make a very clear, if u bought it at samsung authorised retailer, there's no way they con u. Down here consumer is fully protected by lemon law. So official retailers won't do such thing.
If u r sayin the price is $750 most likely u were not buying from authorised dealer, and u r being con by the individual shop.
But to be frank, since first time I use handphone, nokia, siemens, samsung, there's no such thing as international warranty.
I m sorry, but a lesson learn for u.
Sent from the corner of this rounded earth (N7105 v4.3, powered by LionROM)
wsw-wyatt-earp said:
You can make the greatest product, have the greatest components and the best quality control. If you make enough product, sooner or later you will make bad parts.
If I buy a $2,000 + lens for my camera with a Japan warranty, I can't get warranty work here in the usa. I know this and don't but any of my lenses that aren't usa based.
Sent from my GT-N5110 using xda app-developers app
Click to expand...
Click to collapse
This is different is not the same. Samsung sailed faulty devices and rejected the warranty. The problem was known from s3 and they continued to sell the same faulty material probably because they had big stock. Here we heard from users that they send them phones to warranty replacement and the phone many times came back with the same type faulty chip. This is totally wrong and there is no excuse for them.
Sent from my GT-N7100 using Tapatalk 2
vagsvag said:
Samsung sailed faulty devices and rejected the warranty.
Click to expand...
Click to collapse
1) Samsung does not offer international warranties - this is clear in their warranty agreement.
2) The buyer of the phone was lied to by the seller, not Samsung.
3) Samsung did not "reject" the warranty, they'll gladly repair it in the country is was purchased in.
Most international electronic companies have a policy that the device will be serviced in the country it was purchased in. This avoids grey market product and is far more manageable from a service standpoint.
EP2008 said:
1) Samsung does not offer international warranties - this is clear in their warranty agreement.
2) The buyer of the phone was lied to by the seller, not Samsung.
3) Samsung did not "reject" the warranty, they'll gladly repair it in the country is was purchased in.
Most international electronic companies have a policy that the device will be serviced in the country it was purchased in. This avoids grey market product and is far more manageable from a service standpoint.
Click to expand...
Click to collapse
What policy you are speaking for? to sail faulty devices or what? I can't understand you. Samsung knew the problem from s3 and continue to sale these devices, policy to take from him 750 us dollars this policy you mean?
Of topic a question please.
Are you working for Samsung?
Sent from my GT-N7100 using Tapatalk 2
vagsvag said:
What policy you are speaking for? to sail faulty devices or what? I can't understand you. Samsung knew the problem from s3 and continue to sale these devices, policy to take from him 750 us dollars this policy you mean?
Of topic a question please.
Are you working for Samsung?
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Sorry mate.
Not defending samsung, neither working for samsung. But, from a point of businessman view, when his/her company has produce some fault products, he/she won't throw away the products.
Instead they will still try to sell until the products stock is zero, and if any customer come back with a valid warranty, his/her company will honour it. That is what business world like.
The case of the OP is different, he has been con by unauthorised reseller by confirming him there's an international warranty for the said product if purchase from the said retailer.
And the OP has carelessly accept it without any further checking on the warranty card.
We, as a consumer have to be more careful in purchasing the products that we want.
Sent from the corner of this rounded earth (N7105 v4.3, powered by LionROM)
OK you speaking from a point of businessman, my profession is trader many years now, sometimes not many i had received faulty goods, at once I had return them back to factory and when this wasn't possible I used them or I gave them presents to my friends but never sailed them and if something faulty I didn't understood and went to my customers I changed it at once with no more questions and I asked to excuse me for them hardship. You speak like businessman you said, you think this guy he'll buy Samsung again or you think he'll keep his hardship for himself. The successful business is when is happy the customer with the product and how much flexible you are when he has any problem with it. The happy customer he'll come again and bring and others to your business. This is the law of the market if you want to stay for long.
Now if you are sailing faulty hi end devices and you have the knowledge of this and after you are saying sorry I can't accept your warranty because of my policy sorry but this is naming cheating in my country not company policy.
Sent from my GT-N7100 using Tapatalk 2
vagsvag said:
OK you speaking from a point of businessman, my profession is trader many years now, sometimes not many i had received faulty goods, at once I had return them back to factory and when this wasn't possible I used them or I gave them presents to my friends but never sailed them and if something faulty I didn't understood and went to my customers I changed it at once with no more question and I asked to excuse me for his hardship. You speak like businessman you said, you think this guy he'll buy Samsung again or you think he'll keep his hardship for himself. The successful business is when is happy the customer with the product and how much flexible you are when he has any problem with it. The happy customer he'll come again and bring and others to your business. This is the law of the market if you want to stay for long.
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
I can't be more agree abt the market law.
But if ur money is all invested on the faulty products, will u just throw or give as a gift?
What u can do is just to honor ur customer when they come back to u.
Samsung will still honor OP handset, provided he brings back to singapore samsung.
Same thing... when ur customer bring ur product overseas, will u change at his/her country? Or will u ask him/her to bring back to u?
Sent from the corner of this rounded earth (N7105 v4.3, powered by LionROM)
Foreign smartphone repairs
n4naveen said:
My note 2 was bought in singapore on jan 16 2013 for full price , which was claimed as an international warranty by the shop person.
Now since my note 2 suffered SDS when i took it to samsung service center back in india , they rejected saying mobiles bought outside india are not considered in india. Please help me with a solution guys. its Rs.40,000 ( 750$+ ) not even a year used I did nothing wrong .. used it very carefully dint even root ! This is so cruel by samsung. I bought samsung instead of some Oppo or Mi2 china brand because its International brand now I feel very much cheated !
Click to expand...
Click to collapse
You should send it to Samsung Singapore for repair, don't forget to send an invoice copy, you must pay to send and receive it back...
But, first contact Samsung Singapore to agree all details.
n4naveen said:
My note 2 was bought in singapore on jan 16 2013 for full price , which was claimed as an international warranty by the shop person.
Now since my note 2 suffered SDS when i took it to samsung service center back in india , they rejected saying mobiles bought outside india are not considered in india. Please help me with a solution guys. its Rs.40,000 ( 750$+ ) not even a year used I did nothing wrong .. used it very carefully dint even root ! This is so cruel by samsung. I bought samsung instead of some Oppo or Mi2 china brand because its International brand now I feel very much cheated !
Click to expand...
Click to collapse
In all countrys except ones from the European Union there is a warranty specific to each country. In the EU there is a free market and that is why the warranty of an electronic device bought from any of the EU countrys is valid in any country part of EU.
antique_sonic said:
I can't be more agree abt the market law.
But if ur money is all invested on the faulty products, will u just throw or give as a gift?
What u can do is just to honor ur customer when they come back to u.
Samsung will still honor OP handset, provided he brings back to singapore samsung.
Same thing... when ur customer bring ur product overseas, will u change at his/her country? Or will u ask him/her to bring back to u?
Sent from the corner of this rounded earth (N7105 v4.3, powered by LionROM)
Click to expand...
Click to collapse
Listen mate if you are experienced with sales you know where you put your money. All your money to put somewhere and after etc etc is not for me not for my age not for my experience, second is the same Samsung Korea factory in Singapore and India no? why to don't change his phone?
And all time mate you speaking about country policy etc, for the part that they are sailing faulty hi end (700+ us dollars) devices and they have the knowledge of this what you have to say? Can you answer me please?
Sent from my GT-N7100 using Tapatalk 2

[Q] LG G3 SIM Connector Replacement?

One of the pins broke off of the SIM connector whilst using a SIM adaptor and I was wondering where I might get a replacement? I have looked online briefly and I can't really find much replacement parts for this phone yet, unless I am looking in the wrong places?
I remember this happened to my SGS I-9000 and the part only cost like £5 from eBay and was modular so I am hoping this one will be as easy to replace too!
**UPDATE: It seems that unless you are an expert with a solder (and I mean expert!) then you will not be able to replace this part since it is soldered on to the circuit board rather than a modular part, so I am putting a list of places recommended by posters where you can get your G3 repaired.
PORTUGAL: http://www.electromatica.com.pt/index.php?route=common/home
UK: http://www.mobiledeviceworkshop.co.uk/lg-g3-d855-sim-card-reader-repair-service-2498-p.asp
D0MINO said:
One of the pins broke off of the SIM connector whilst using a SIM adaptor and I was wondering where I might get a replacement? I have looked online briefly and I can't really find much replacement parts for this phone yet, unless I am looking in the wrong places?
I remember this happened to my SGS I-9000 and the part only cost like £5 from eBay and was modular so I am hoping this one will be as easy to replace too!
Click to expand...
Click to collapse
Sorry to hear that I had a nano-sim to micro sim converter and that got stuck twice so I thought its not worth the risk and swapped it for a micro sim I am sure there are parts out there but as the phone is very new they may be hard to come by.
daleski75 said:
Sorry to hear that I had a nano-sim to micro sim converter and that got stuck twice so I thought its not worth the risk and swapped it for a micro sim I am sure there are parts out there but as the phone is very new they may be hard to come by.
Click to expand...
Click to collapse
On a Google search, it seems that this is a common issue with these adapters, especially cheap ones, and other people have had the same problem too. I had figured too that due to the phone being new, there are basically no substantial source of spare parts that I can find as of yet..
D0MINO said:
On a Google search, it seems that this is a common issue with these adapters, especially cheap ones, and other people have had the same problem too. I had figured too that due to the phone being new, there are basically no substantial source of spare parts that I can find as of yet..
Click to expand...
Click to collapse
Might be worth contacting this company to see if they can do anything for you in sourcing a G3 sim reader?
http://parts4mobiles.com/acatalog/Sim-Readers.html
Found this as well although they are expensive I guess it depends on how easy it is to repair.
http://www.mobiledeviceworkshop.co.uk/lg-g3-d855-sim-card-reader-repair-service-2498-p.asp
The same happened to me (d855 32gb europe)...now the phone is on the repair center in Italy, but it will take 10 days to repair. I bought another one... The sim tray of the lg g3 is really terrible.
lukemo said:
The same happened to me (d855 32gb europe)...now the phone is on the repair center in Italy, but it will take 10 days to repair. I bought another one... The sim tray of the lg g3 is really terrible.
Click to expand...
Click to collapse
How much is it costing to repair? I bet it's only a £2 part which you could do yourself lol
i thought it was just me,i had the same issue. the sim adapter is really fragile
D0MINO said:
How much is it costing to repair? I bet it's only a £2 part which you could do yourself lol
Click to expand...
Click to collapse
They didn't tell me, but not less than 60 euro I think. At the moment is the only solution, we can't find spare parts by ourselves.
lukemo said:
They didn't tell me, but not less than 60 euro I think. At the moment is the only solution, we can't find spare parts by ourselves.
Click to expand...
Click to collapse
I bet they are making a good profit on it since the part is not available yet!
This is the email I got:
We don’t have the item in stock.
Once we have it, we will let you know.
Please let us know if you seek further assistance.
Best Regards
Parts4mobiles.com
Unit-5, Churchgate, Hitchin, Hertfordshire SG51DN, United Kingdom
Tel: +44(0) 844 579 6296
Email: [email protected]
Website: parts4mobiles.com
Click to expand...
Click to collapse
My SIM adapter arrived broken in the LG G3 I recieved last week.
D0MINO said:
One of the pins broke off of the SIM connector whilst using a SIM adaptor and I was wondering where I might get a replacement? I have looked online briefly and I can't really find much replacement parts for this phone yet, unless I am looking in the wrong places?
I remember this happened to my SGS I-9000 and the part only cost like £5 from eBay and was modular so I am hoping this one will be as easy to replace too!
Click to expand...
Click to collapse
Same thing happened to me. Subscribed!
dougsomegraves said:
My SIM adapter arrived broken in the LG G3 I recieved last week.
Click to expand...
Click to collapse
I imagine this is a good enough reason for a replacement or a warranty repair?
D0MINO said:
I imagine this is a good enough reason for a replacement or a warranty repair?
Click to expand...
Click to collapse
Yep - I returned mine last weekend. Picked up a new one today at Best Buy.
Sent from my LG-D850 using XDA Free mobile app
I wonder if someone has tried an LG G2 SIM connector off eBay or wherever and see if that one can be used since it wouldn't be more than £5/€5/$5?
I have the same issue with my D851.
Screw it, it's on eBay
Who knows where to buy?
cacimbo said:
Who knows where to buy?
Click to expand...
Click to collapse
Same here,...
Ehh... Just happened to me 5 min after unboxing the phone
Has anyone found out if the warranty will cover that and if not how much the repair is?
shem2409 said:
Ehh... Just happened to me 5 min after unboxing the phone
Has anyone found out if the warranty will cover that and if not how much the repair is?
Click to expand...
Click to collapse
You can try to claim from the actual store you bought it from rather than the LG warranty as that would be quicker but otherwise it's about a £45 repair from the sites that are offering it.
Actually, I never owned the phone but saw one on eBay that I was considering buying that had this fault but I really cannot understand why no one on here has bought the £5 LG G2 SIM part from eBay (as I had mentioned a month ago on here) to see if that one fits as if it doesn't work then you have not lost anything! That would have been the 1st thing I would have done if it happened to me as I am no way paying £45 for basically a ~50p part which I can just repair myself since all phones are modular these days.
....What kind of idiots own this phone?!
D0MINO said:
You can try to claim from the actual store you bought it from rather than the LG warranty as that would be quicker but otherwise it's about a £45 repair from the sites that are offering it.
Actually, I never owned the phone but saw one on eBay that I was considering buying that had this fault but I really cannot understand why no one on here has bought the £5 LG G2 SIM part from eBay to see if that one fits as if it doesn't work then you have not lost anything! That would have been the 1st thing I would have done if it happened to me as I am no way paying £45 for basically a ~50p part which I can just repair myself since all phones are modular these days.
....What kind of idiots own this phone?!
Click to expand...
Click to collapse
Well, I have mine on 2 year warranty and will try to get it fixed through the authorized service shop first. Will see how that goes. If it is too expensive I will search for alternatives.

Impossible to get a replacement front screen for Nokia 8 Sirocco in US

I just bought a new condition Nokia 8 Sirocco for review purposes and then planned on reselling it, of course I dropped it first day I got it (luckily with the case on), but unluckily it shattered the front glass. Touch seems to work just fine however, BUT...
Nokia won't sell me the part or help me at all since I'm not in the same country as where it is available from their website.
I tried ordering parts through a cellphone repair store authorized with Nokia, and even called and emailed places in both the UK and Canada that were authorized Nokia repair stores, and they are unable to get me the part or repair it for me even if I pay shipping there and back as well as for the repair and part.
The one website I found that sells the part for a very reasonable 400 rs (5-6 usd) only ships within India.
I've wasted so much time trying to figure out how to just get the part, much less have it repaired. If anyone has any ideas, suggestions, or can help me out I'd be incredibly grateful, or if you can sell me the part directly that would work as well.
Thanks for your time !
Front Screen for Nokia 8
China is the main source of cell phone parts. So, I think you should try "Aliexpress". And they can deliver your product in the USA.
wiederganger said:
I just bought a new condition Nokia 8 Sirocco for review purposes and then planned on reselling it, of course I dropped it first day I got it (luckily with the case on), but unluckily it shattered the front glass. Touch seems to work just fine however, BUT...
Nokia won't sell me the part or help me at all since I'm not in the same country as where it is available from their website.
I tried ordering parts through a cellphone repair store authorized with Nokia, and even called and emailed places in both the UK and Canada that were authorized Nokia repair stores, and they are unable to get me the part or repair it for me even if I pay shipping there and back as well as for the repair and part.
The one website I found that sells the part for a very reasonable 400 rs (5-6 usd) only ships within India.
I've wasted so much time trying to figure out how to just get the part, much less have it repaired. If anyone has any ideas, suggestions, or can help me out I'd be incredibly grateful, or if you can sell me the part directly that would work as well.
Thanks for your time !
Click to expand...
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hi wiederganger,
i just bought a N8S with cracked screen, too good a price to not, i'd seen an ad via google for replacement screens for £69.99 in UK so thought id get it fixed easily, but when i got the phone i checked out the company on trust pilot, it is a scam, all bad reviews nothing good. I got in touch with nokia uk, they quoted £303GBP (about $400USD) for the repair, i can get new glass put in a samsung S8 for £70, so they are way over pricing it and withholding parts deliberately. i tweeted this info out, maybe they'll wake up as nobody would buy one if they realised the screen replacement cost. imho if they make things that break so easily they should be forced to supply replacement parts by law. or use a better screen that can be dropped, we all drop phones once in a while.
anyway i also searched around for glass only. everywhere in china i can find (aliexpress mainly) sells the whole LCD assembly for about $150USD, which is an option if all else fails. 1 place in india has screen only. again a hassle to get it sent overseas. but first ill wait a while, im sure the parts will become available. luckily this phone is usable as is, ill eventually fix it and sell it before i break the screen then buy another smasung because too much hassle to get parts for nokia. similar to apple who deliberately withhold parts also. just dont buy from these companies. i wont buy anything from nokia again. ill let you know how i get on.
Hi, I dropped my Sirocco 8 in December and the glass was toast but the screen worked okay. I bought it in the UAE and have since moved to Malaysia.
Nokia in Malaysia wouldn't touch it and told me that I'd need to send to the country of purchase for repair. I'm not keen on the idea of sending the phone back to the UAE so I too found the company in the UK (QMF) and have sent the phone to them. They've now told me that they cannot obtain the parts so I'm now scouring the web in the hope that someone can fix this phone for me. I loved this phone and if I'd known the trouble I'd have to get it repaired, I would have either not bought it or wrapped it in cotton wool!
If anyone has any luck with getting their phone repaired, I would appreciate if they could share details.
Have a good one.
I sent my N8S to the said repair shop for £69.99 to replace the screen -3 weeks ago. Today, they sent me an email wanting another £180 more for the LCD replacement. I told them to cancel the repairs and refunds will be 30 days.

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