[Q] Sound enhancements failure with headphones - Xperia Z1 Compact Q&A, Help & Troubleshooting

Hi.
I'm having a weird problem with the z1 compact and its sound enhancement features.
After a while of use, the sound enhancements stop working completely. Surround effects do absolutely nothing, eq and bass controls are equally ineffective. The sound is really flat. No amount of booting or trying different versions of apps helps, only factory reset temporarily resolves the issue. I haven't been able to isolate any specific app or app version to why this happens.
Used apps are stock walkman app and music unlimited (with subscription).
I made some adb logcat available should anyone want to take a closer look (at ta.iki.fi/xperia/z1c/)
The logs show music playing with walkman app and trying to adjust "clear bass" setting for both working and failing scenarios.
Anyone else experiencing this? What's causing it? How to remedy?
Thanks.

I've found that some headphones stop being recognised sometimes while plugged, not sure why. The buttons on the HTC E240s sometimes stop working, for instance. In all cases, unplugging and replugging the headphones fixed it.
What headphones are you using?

ghtop said:
I've found that some headphones stop being recognised sometimes while plugged, not sure why. The buttons on the HTC E240s sometimes stop working, for instance. In all cases, unplugging and replugging the headphones fixed it.
What headphones are you using?
Click to expand...
Click to collapse
Just regular old passive "button" type stereo headphones with normal 3,5mm stereo jack. No extra control buttons, nothing special.

There are known issues with the sound enhancements at the moment, they are non-functional in third party apps entirely! It's likely that the issue you are seeing is related.
I saw over at the Sony forum that they were aware of the issue and fix is anticipated in next update.

stevo_125 said:
There are known issues with the sound enhancements at the moment, they are non-functional in third party apps entirely! It's likely that the issue you are seeing is related.
I saw over at the Sony forum that they were aware of the issue and fix is anticipated in next update.
Click to expand...
Click to collapse
Thanks for the tip.
I tried your suggested solution, didn't help for me. There was something weird in the audio output during this so something did happen.

Related

Headphone jack: slight knocks change track

Hi
I'm having a really unbearable problem with the headphone jack - any slight knocks to the headphone connector cause the track to skip or pause - as if I were pressing buttons on a button controller. My headphones are mid-range Shures (i.e. high build quality) and do not cause this behaviour on other phones. Has anyone had anything similar? Or have any suggested workarounds? It makes it basically impossible to use the phone to listen to music with whilst walking...
Many thanks
konsta819 said:
Hi
I'm having a really unbearable problem with the headphone jack - any slight knocks to the headphone connector cause the track to skip or pause - as if I were pressing buttons on a button controller. My headphones are mid-range Shures (i.e. high build quality) and do not cause this behaviour on other phones. Has anyone had anything similar? Or have any suggested workarounds? It makes it basically impossible to use the phone to listen to music with whilst walking...
Many thanks
Click to expand...
Click to collapse
That's funny when I knock mine sometimes it goes to voice activate what bugs me
jaythenut said:
That's funny when I knock mine sometimes it goes to voice activate what bugs me
Click to expand...
Click to collapse
Yes: I get that behaviour too.
Took mine back to the shop for a replacement. Seems to be fine on the new handset.
Same problems here. Returned the first one to Best Buy,and the new one has the same problem. It's it just a software update to fix it?
Same here. Touching or slightly tapping the headphone plug either pauses/skips the track or opens up Voicemate (which cannot be disabled in settings). There has to be some software running that 'manages' audio connections.
I tried LG support and they didn't address the issue at all but said it might warrant an RMA.
Mine was fine for two weeks and just noticed the problem today. It's highly frustrating.
Update: noticed for some reason sometimes when the headphones are plugged in it recognises it as a headset and thats when knocking the phone jack either triggers voicemate or skips tracks. If you get it to recognise it as headphones it seems to be fine.
Same here. Sometimes with my audio cable it recognizes it as headphones. Sometimes when I plug in the audio cable it doesn't work at all unless I unplug it a few times. Overall volume for audio cable and Bluetooth is pretty low too.
Last two days the problems got worse for me to the point I can't get it to detect my headphones properly, always a headset. I did notice however that if it detects it as a headset the volume would be quieter even on the same sound setting.
To stop the annoying issue for now, as I use PowerAmp, I have enabled the PowerAmp lockscreen widget and disabled the headset controls. As I never use a headset (BT or otherwise) this seems to have stopped the knocks skipping tracks for me.
kinnyfaifai said:
Last two days the problems got worse for me to the point I can't get it to detect my headphones properly, always a headset. I did notice however that if it detects it as a headset the volume would be quieter even on the same sound setting.
To stop the annoying issue for now, as I use PowerAmp, I have enabled the PowerAmp lockscreen widget and disabled the headset controls. As I never use a headset (BT or otherwise) this seems to have stopped the knocks skipping tracks for me.
Click to expand...
Click to collapse
Yep I can confirm above fixed issue and besides PowerAmp S**ts on stock player.
I have only noticed it in my cars when listening to Spotify . I use an aux port and a 3.5 mm cable in both. My issue is the phone not recognizing a cable is plugged in some of the time. I have to repeatedly unplug and replug until it recognizes it. Seems to work better if I unplug from the stereo rather than the phone. It had also kicked off a few times between songs. So far it's been fine with headphones, but very limited use, so inconclusive. I'm not sure if the cause, but stinks of a software bug.
jaythenut said:
That's funny when I knock mine sometimes it goes to voice activate what bugs me
Click to expand...
Click to collapse
Same here except it happens when I'm using Google Maps to navigate on my bike..........any little bump on the road and it goes to Voice Activation. It's really annoying and frustrating
I have to unplug and plug the cable several times in the car before it will recognize an aux connection. Thinking of trying a different cable, who knows, it might help. But it does sound like a software problem rather than a hardware one
Transmission sent from my LG G3.
I've tried 4 different cables, they don't seem to change the results unfortunately.
Sent from my LG-D851 using XDA Free mobile app
I contacted customer service (UK) regarding this matter. This is what they replied and I quote:-
Hi Steven,
Thank you for your query regarding your LG G3 (D855).
After reading through your email and looking into this for you I can advise that the problem you are experiencing is going to be down to the phone using the KnockOn Function against your leg. In this instance we would like you to try and face the phone screen so it is not touching your leg when it is in your pocket and to make sure there is nothing else in the pocket with your G3.
This could also be affected by the Genuine LG G3 head/earphones not being used. Please make sure you are using the correct Head/earphones whilst performing the above test.
If you still experience a problem after doing this then we would highly advise for you to contact us back so we are able to investigate this further and resolve this for you.
We hope this works for you Steven.
I hope my email has answered your query and assisted you today; I would really appreciate your feedback. Please help us to improve our customer service by completing the short survey after this email.
Thank you in advance.
Kind regards
Josh
LG Electronics UK Help desk
----------------------------------
LG Customer Services
UK: 0344 847 5454 Ireland: 01 686 9454
Mon-Fri 8am to 7:30pm Sat 9am to 6pm Sunday 10am to 4pm
Closed bank holidays
www.lg.com/uk <http://www.lg.com/uk>
You can even reach us via our Web Chat facility through the LG UK website
<http://www.lg.com/uk/support/contact-customer-support>
Same problem
I am getting the same issue where Headphone jack: slight knocks change track.
I read Stevemiddies post about what LG said. (good work Steve for raising to them) and I dont see how it be down to the "knock on". I have taken phone out and cant replicate issue by "knocking" the phone anywhere. But the smallest of touches on the headphone input to the LGG3 causes it to pause or skip tracks...
I also read Kinnyfaifais post about how using poweramp can stop this. Great bit of advice. but i dont really want to have to pay for poweramp to fix an issue which LG should fix..it cant be right that a phone with headphones cant be put in your pocket!!! I have the quick circle case too.
COME ON LG lets see a fix
andy9182 said:
I am getting the same issue where Headphone jack: slight knocks change track.
I read Stevemiddies post about what LG said. (good work Steve for raising to them) and I dont see how it be down to the "knock on". I have taken phone out and cant replicate issue by "knocking" the phone anywhere. But the smallest of touches on the headphone input to the LGG3 causes it to pause or skip tracks...
I also read Kinnyfaifais post about how using poweramp can stop this. Great bit of advice. but i dont really want to have to pay for poweramp to fix an issue which LG should fix..it cant be right that a phone with headphones cant be put in your pocket!!! I have the quick circle case too.
COME ON LG lets see a fix
Click to expand...
Click to collapse
For sure the response from LG was not really relevant to this issue.
I have used my Shure SE 535's, Sennheisers, Klipch's and of course the LG supplied headphones. The problem remains.
I don't believe it has anything to do with the 'knock code' personally. The problems happen every time I move the headphone jack at the point of entry to the phone.
I also have the Poweramp Pro version but despite following previous posters advice, it has not resolved the problem.
It remains deeply frustrating.
stevemiddie said:
For sure the response from LG was not really relevant to this issue.
I have used my Shure SE 535's, Sennheisers, Klipch's and of course the LG supplied headphones. The problem remains.
I don't believe it has anything to do with the 'knock code' personally. The problems happen every time I move the headphone jack at the point of entry to the phone.
I also have the Poweramp Pro version but despite following previous posters advice, it has not resolved the problem.
It remains deeply frustrating.
Click to expand...
Click to collapse
It didn't solve it for me in the end either. As I have root, I disable VoiceMate through TiBu. I agree it's highly annoying and LG needs to address this issue.
kinnyfaifai said:
It didn't solve it for me in the end either. As I have root, I disable VoiceMate through TiBu. I agree it's highly annoying and LG needs to address this issue.
Click to expand...
Click to collapse
Does disabling voice mate fix it?
Sent from my LG-D851 using XDA Free mobile app
jsauce75 said:
Does disabling voice mate fix it?
Sent from my LG-D851 using XDA Free mobile app
Click to expand...
Click to collapse
Yup! It seems to have stopped it, not triggered at all since I disabled it.

G3 suffers from an old audio jack hardware glitch

Original thread modified after i finally figured out what the problem was, original text can be found in the quote below this post.
Edit:
Ok so this is a very old annoying HARDWARE glitch.
For some reason android detects regular headphones as a special headset sometimes and this causes many annoying problems such as a nonexistant contact point causing random headset special functions to trigger. (skip music, open google voice, random volume changes, even make random calls)
Software solutions to this problem either don't work on latest Android versions or cause numerous problems and resource overhead.
Solution:
Keep plugging and unplugging headphones slowly, quickly, forcefully, etc etc until you see the headphones icon appear instead of a headset icon. Once this happens the problem is GONE until you unplug headphones and plug them back in again and don't get lucky.
It will presumably not happen with most headphones or else manufacturers would have been made to care by millions of pissed off customers. As it is they don't appear to give a damn to the plight of some of us.
Dinger558 said:
In the last 2 days for some reason Google Now keeps being randomly triggered. Sometimes for a whole minute without end.
When the device is locked I keep hearing that woman's voice of how I need to unlock the device to use Google Now.
it's getting incredibly annoying.
I tried killing it, it just restarts itself. In settings it's already set to "Off" and it still pops up. Uninstalling it just resets it to factory and solves nothing.
Please someone tell me how to get rid of the damn thing.
I'm having exactly this problem on my G3:
android.stackexchange.com/questions/62417/google-search-appears-out-of-nowhere
android.stackexchange.com/questions/66135/google-now-launches-when-headphones-are-plugged-in
Click to expand...
Click to collapse
If you're rooted install greenify and xposed. Greenify will tell you what is triggering Google now to start. And you need xposed for that added feature in greenify
Sent from my LG-D850 using XDA Premium 4 mobile app
3085
Ok so this is a very old annoying HARDWARE glitch.
For some reason android detects regular headphones as a special headset sometimes and this causes many annoying problems such as a nonexistant contact point causing random headset special functions to trigger. (skip music, open google voice, random volume changes, even make random calls)
Software solutions to this problem either don't work on latest Android versions or cause numerous problems and resource overhead.
Solution:
Keep plugging and unplugging headphones slowly, quickly, forcefully, etc etc until you see the headphones icon appear instead of a headset icon. Once this happens the problem is GONE until you unplug headphones and plug them back in again and don't get lucky.
It will presumably not happen with most headphones or else manufacturers would have been made to care by millions of pissed off customers. As it is they don't appear to give a damn to the plight of some of us.
Dinger558 said:
Ok so this is a very old annoying HARDWARE glitch.
...
Click to expand...
Click to collapse
First of all, thank you so much! Your trick helped
But are you sure that this is a Hardware Problem?... If I just need to plug my headphones in and out, doesnt that imply that this is more of a software issue?
Kalaidos said:
First of all, thank you so much! Your trick helped
But are you sure that this is a Hardware Problem?... If I just need to plug my headphones in and out, doesnt that imply that this is more of a software issue?
Click to expand...
Click to collapse
It could be a software but likely both at fault.
Android OS appears to mistake regular headphones for a headset, this does not happen consistently making a hardware aspect to this problem certain.
A very simple fix would be to include in a future android the option to disable headsets entirely or allow manual switching by tapping the icon.
But they probably wouldn't do that, after all, why care about a minority?
Wait is that what the little microphone icon is? I've had that a few times, was wondering what the heck it was.
Dinger558 said:
It could be a software but likely both at fault.
Android OS appears to mistake regular headphones for a headset...
Click to expand...
Click to collapse
I cant convince myself that this is a hardware issue, the G3 is a flagship and they just can't use faulty hardware that affects everyone
Kalaidos said:
I cant convince myself that this is a hardware issue, the G3 is a flagship and they just can't use faulty hardware that affects everyone
Click to expand...
Click to collapse
It's a very old issue. You can find mention of it in smartphones going back years.
I can't be sure but I think the headphone jack gets a faulty contact with a non-existent third contact point that only headsets use. Thereby convincing the OS that it's a headset and not headphones,
This doesn't appear to happen to all headphones.
Dinger558 said:
Ok so this is a very old annoying HARDWARE glitch.
For some reason android detects regular headphones as a special headset sometimes and this causes many annoying problems such as a nonexistant contact point causing random headset special functions to trigger. (skip music, open google voice, random volume changes, even make random calls)
Software solutions to this problem either don't work on latest Android versions or cause numerous problems and resource overhead.
Solution:
Keep plugging and unplugging headphones slowly, quickly, forcefully, etc etc until you see the headphones icon appear instead of a headset icon. Once this happens the problem is GONE until you unplug headphones and plug them back in again and don't get lucky.
It will presumably not happen with most headphones or else manufacturers would have been made to care by millions of pissed off customers. As it is they don't appear to give a damn to the plight of some of us.
Click to expand...
Click to collapse
My issue is a little different. Whenever I insert headphones (have tried 3 now). The only thing I've not yet tried was unrooting. I had Viper installed as well as Xposed and a few modules all of which I've since removed. All with no improvement. Anyone ever seen this or find a post I may have missed?
This is crazy, one day I just put my headphones that I always use in and they just worked, and every time I put them in they register as normal!

Headphone Sensitivity Problem

Over the past several days I have encountered a serious problem whenever I try to use headphones with my Mi 6. When I have a headphone plugged into the audio USB dongle and attempt to play music, at the slightest vibration, tracks will start and stop playing, tracks will change, the volume will shift, and the microphone will activate. This has made it almost impossible to listen to music with the phone anymore. I have tested this with two headsets, which both cause the effect, though it does not happen if I do not have a headset plugged in. Because I have had this phone since soon after it was released, my guess is this problem was caused by a recent MIUI (I'm on 10 8.10.11 Beta) update. It kept occurring even after I installed Blackplayer and tried using that instead.
It sounds more like a hardware problem to me, dirty or loose connections
flither said:
It sounds more like a hardware problem to me, dirty or loose connections
Click to expand...
Click to collapse
I tried cleaning everything as best as I could, but to no avail. Does anyone else have any experience with this problem, or is there a way I could disable the phone from accepting input from the USB port so that my headphones will be usable?

Sound issues with 3,5mm headset on usb c (adapted), electrical crack on (un)plug then

Hi
just set up the device and all went fine, trying youtube music for the first time.
after some seconds the music disappeared with crackle sound through ehadset on highest volume.
unplugging and replugging the 3,5mm headset through adapter that came with device on usb c there was an electrical crack sound in the headset when un- and replugging.
closing the app and relaunching worked for a short time then sound disappeared on one ear. same crack in ears on (un)plugging.
second headset no difference, but then it works without any issues when using headset volume just one step below max volume.
so this is a known issue on that device, software thing or hardware thing?
evreything else is fine, should we cross check built in speaker on highest volume for crackles to chekc the hardware or do headset through usb c and built in speaker run throught two different output stage/amplifier circuits?
thx for any help
Yea this is happening. There is another thread here also talking about it. It drives me crazy... Seems to be software related (hope so), as some people said installing another rom solves the issue. I also noticed (at least until now) that the problem seems to involve instagram, everytime I had this issue, I checked and instagram was opened on background. I don't remember having the issue when I close instagram beforr plugging the headphone. Not sure about the relation though, still needs to test more.
I will install xiaomi.eu rom soon to test if this happens there also.
Btw, what miui version are you running?
Sent from my Mi 9 SE using Tapatalk
Whatsapp aswell is a big issue. Some people said replacing the typec/jack adaptor works.. but i dont have another one for the moment to test.
ah, just saw the other thread, 2 sites already
so at least no hardware issue, at least not the device, maybe the adapter
thought about buying bluetooth or usb headset anyway as i think even if only some grams the 3,5 on the adapter always tears a little bit on the cord/usb c plug over weeks/months/years and might affect the port
after a restart and reinstalling youtube music i could not reproduce it anymore
have been listening half an hour music without any issues and had a phone call another 25 minutes with headset without sound issues
running global version with
global 10.2.9.0 PFBEUXM
while PFBEUXM should stand for eu anyway?
is there a way to flash another official rom without rooting/unlocking the device and loosing warranty?
thx

Question Sound comes out of speakers even when earbuds are connected

When my bluetooth earphones are connected, every phone sound (calls, ringtones, etc.) comes out of the speakers, too - as in, I hear the sound in my earphones, and it's coming out of the phone's speakers at the same time. The only time it doesn't happen is when I'm listening to Spotify. My partner has a Pixel 6 and has the same issue.
I've cheked bluetooth settings and everything that should be checked is checked. It's really frustrating and I can't figure out if it's by design or if I need new earphones (even though I don't have this issue with these earphones and any of my other devices) or WTF else is going on
Any ideas?
My Galaxy buds pair with no problem and appear to be playing but there is no sound. They work great with other devices and have worked on e before with my Pixel 6 Pro. Very frustrating. Rebooted, forgot and reconnected, and even reset the earbuds. Still nothing.
GreySails said:
When my bluetooth earphones are connected, every phone sound (calls, ringtones, etc.) comes out of the speakers, too - as in, I hear the sound in my earphones, and it's coming out of the phone's speakers at the same time. The only time it doesn't happen is when I'm listening to Spotify. My partner has a Pixel 6 and has the same issue.
I've cheked bluetooth settings and everything that should be checked is checked. It's really frustrating and I can't figure out if it's by design or if I need new earphones (even though I don't have this issue with these earphones and any of my other devices) or WTF else is going on
Any ideas?
Click to expand...
Click to collapse
Did you find a solution yet?
That's an odd problem, and not a common one for sure.
What kind of bluetooth earphones are you using?
Did you reboot your device?
Did you try out a safemode to see if a third-party app causes your problem?
-> Especially since your partners phone also has this problem, maybe you use the same third-party app causing this?
You could also try to reset/clear cache/storage the basic Google processes running to see if they have a hang up.
Morgrain said:
Did you find a solution yet?
That's an odd problem, and not a common one for sure.
What kind of bluetooth earphones are you using?
Did you reboot your device?
Did you try out a safemode to see if a third-party app causes your problem?
-> Especially since your partners phone also has this problem, maybe you use the same third-party app causing this?
You could also try to reset/clear cache/storage the basic Google processes running to see if they have a hang up.
Click to expand...
Click to collapse
Nope, no solution. I've done everything you mentioned and nothing has worked. I've also tried different bluetooth earbuds, just in case, and no joy. I know some manufacturers choose for "phone" sounds to play toghether with connected buds, but I take it from your reply that it's not the case with the Pixel 6 Pro so I'm just baffled by this.
For now my way around this issue is to put the phone on silent or vibrate while connecte to bluetooth, but it's clearly not a solution.

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