[Q] Difficult to pin down power problem (hardware) - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

Hello everyone,
I've been trying to pin down a problem with my AT&T GS3 for the last few days and I can't really find anyone describing quite the same symptoms (or maybe I'm slow and missed something somewhere). The problem seems to be that my phone isn't recognizing the battery has a full charge more often than not. It started a few days ago and seems to have gotten worse, as in when I first noticed the problem my phone would still turn on for brief periods of time before failing to 'see' a charge > 0% and then dying. Right now, it just powers up ever so briefly- sometimes it'll just die after it says Samsung or briefly into the boot screen.
Today, I took it apart to inspect the motherboard and connections but I didn't see anything obvious like broken connections or burny, burny components, but idk, everything is small and I didn't have a microscope. I wish I had looked closer at the power IC chip and stuff like that but I'm blind and probably wouldn't have seen anything anyway unless it was super obvious.
Occasionally, instead of showing a sad empty battery when I power it on (plugged in), it'll show 100% like I would expect and it would get slightly further into the boot sequence before dying again and go back to showing empty and making me very sad and confused. I can almost swear this happens more often when I'm holding it a certain way or whatnot. One other thing I noticed is that when this first happened, my battery was about 32% and after a while of 'charging' it would show 86% when I got the 'correct' battery charge to display... next instance was 94%, then 99% and finally 100%... so I can only assume the battery is somehow charging but the phone just hasn't gotten the memo. I bought another battery (OEM) and tried to no avail, so I assume it's not the battery. I've tried multiple chargers and no luck there either.
So, has anyone ever seen anything like this? And if so, do you think it's the power IC, the capacitor in that circuit, or something else that I'm not thinking of entirely? I see that there's 4 battery pins/terminals/whatever and after internet'ing around a bit about phone batteries, it seems that 2 are the normal pos/neg (obvs), one is a thermistor for temperature, and one 'talks' to the phone to tell it all about the battery's voltage, charge, etc because the old way of indicating charge was kinda shoddy apparently. I'm definitely suspecting something to do with that last thing too, but I have no idea what part of the circuit that is.
Any sage wisdom here would be very, very appreciated and thank you in advance.
P.S.
I have some background working with electronics, but not electronics for ants, if that helps at all.

Done / Fixed
Never found out what was wrong with the motherboard but I did buy a GS3 w/ a broken screen off eBay to do the fix for cheap.
$100 (broken phone) - $65 (resale of parts) + unscrewing/rescrewing 10 tiny screws + detaching/reattaching some cute ribbon cables = phone worky worky
If you have an S3 or similarly easy to disassemble phone, I'd highly recommend doing some research and ebay scrounging before dropping a metric crapload of cash on a expensive repair or replacement.

Related

Empty DHD not charging, not powering on, no led.

Hello people
A couple of hours ago, my phone shut down due to empty battery. I came home, plugged it in and booted it, all was fine. At about 60% I shut it off and went to have lunch, when I came back and tried to turn it on, I couldn't.
Led was orange at the time, I unplugged the power cord but the led stayed on! I removed the battery to be able to reboot it, but when I re-inserted it I still wouldn't boot.
Now no matter how I try to charge it, led stays off like it's not charging. Tried various different cables/chargers, the same. Tried to plug it to the charger without battery but no led flashed. Tried to boot without sim/sd card, still the same.
Any ideas?
My battery has never been changed (for a year now) and has had a bunch of full drains. Could this be a dead battery? :/
Well seems the phone is fried... I tried two more official batteries and no go...
Sorry to hear it. I thought that at first when I read your thread but I thought because I am not the most experienced person here, there might be some kind of fix.
HTC will most likely if not certainly replace this handset for you, seeing as it just happened out of the blue.
Well I certainly hope so, problem is I suspect it's an import (from another European country) and local HTC service generally does not do well with European imports.
Anyway I'll give it a try, meanwhile I'm getting a sensation soon
I have a similar problem.
I'm lucky that my girlfriend has the same handset as I do, the I could compare the phone abnormal behavior tho that of her properly working phone.
The first thing I've noticed, after a while when the charger was attached, was that the phone is very hot and that the battery keeps draining out in a surprisingly high rate.
After a while I've noticed that even when the phone is turned off it wont recharge. Sometimes the Orange LED is on when recharging while it is off, and the LED stays on for a few seconds after removing the charger, as if it was still charging. Note that the affects of connecting the charger to the phone, are mainly the ones listed below (not necessarily altogether)
* The phone indicates as if it recharges.
* Going to an infinite loop of rebooting and crashing.
* Getting hot when power supply is plugged, or at any time when the phone is turned on.
Ultimately the battery was empty, and the only way I had to keep using the phone (mostly to diagnose the symptoms listed here) was to swap the battery with the one of my girlfriend's device, and charge my battery in her device while using her's. That's the place to mention that the battery works just fine and that the phone is draining any battery, no matter what.
I took it apart to have a closer look at the source of all of the heat emitted while the phone is turned on, and it seem to come from the motherboard itself.
That's all I have.
The worst thing is that a friend of mine who helped me opening it up broke the pcb of the volume keys. Now I checked and It turns out that that pcb is actually part of the flex cable, which sort of extension of the motherboard and is mainly the second most important piece of hardware of all the phone parts (not that there are so many). If I would be able to expose the conductors inside the flat cable I might be able to solder an alternative volume pad I'll make out of old some miniature switches I have. The cable is very thin. any Ideas of how to expose the relevant conductors without ripping the cable apart?
Just a (late) update:
It's been almost two years, I had given the phone to a close friend of mine after a couple of weeks since writing the first post, just in case he could resurrect it, nothing.
Then, a couple of months down the road, the phone suddenly woke up! He tried to connect it with the charger, after months of not being able to charge or boot it up and somehow it worked. And it has been working flawlessly ever since.
I just got it back to give to my girlfriend until her sensation is fixed, flashing Viper now
In case something like this happens to any of you, don't give up!

[Q] Galaxy Nexus Charging Problem Backlight Keeps Coming On

I am REALLY unhappy with this phone. Aside from the poor signal and other issues well known to the Nexus, I now have a phone that has a charging problem. Sometimes when I plug the phone in, it does not recognize that it is plugged in and will not charge. This is not an issue in itself, because if I unplug and plug back in a few times it will eventually charge. The big problem is when it is NOT plugged in. The phone will often switch between charging and not charging on the battery indicator.... even though it is NOT plugged in.
I read up on this and found that... shocker.. this is just one more issue plaguing Nexus owners. The real problem for me is that everytime the phone switches from thinking it is charging to not charging, about every two seconds mostly, the screen comes on. This results in the screen constantly going on an off and the battery draining extremely fast. It is 8:17 am, and I unplugged the phone at 6:40 this morning. In less than an hour and a half, the battery has fallen to 38% and I have not used the phone at all today. It is sitting on my desk, flashing like a disco club.
I have searched but have only found an option to keep the phone ON while charging. Is there an option or app available that will prevent the screen from lighting everytime it thinks I have plugged it in to charge? I am rooted, so any option known would be helpful.
I cannot wait to throw this thing in the garbage, but I am not happy with any of the other options currently available. I like the look of the Galaxy S3 but the Gnex has left a bad taste in my mouth for Samsung... it was my first Samsung phone and I'm not sure if I should judge the product line on all the problems I have had with this phone. I loved the HTC Incredible it just got a little old.
Can anyone help me with this problem... please! It is now at 30% since I typed the last few lines. I can sit and watch this thing draining like a bathtub.
Jim
try changing the usb port on the phone
http://www.ifixit.com/Guide/Repairi...zon-LTE-Micro-USB-Charge-Port-Main-Mic/9641/1
I had this issue caused by water damage quite recently - it was in my pocket during some absolutely unprecedented rain here in the UK, and although it seemed I could charge it without problems, when it was off the charger it'd be confused and flash on and off as you say. I just threw it in some rice and took it out at midnight, problem solved (whether the rice was actually responsible for solving it, I have no idea). Has your phone been used in the rain or anything like that, or been in the pocket of clothes that aren't very 'rainproof' during rain? Could be it.
Is it the charger? I had a bad car charger that did the same thing. If not, I would contact Samsung and see what they can do for you.
Sent from my GSM Galaxy Nexus using Tapatalk 2
I read about the water damage being a possible culprit but I cannot remember it getting wet anytime recently. It is not the charger, it does the same thing with two different chargers and the car charger. It does actually charge, thats not the problem. The problem is when I am away from the charger the screen just comes on all the time and the battery is drained rapidly. It has been having issues for a week or two now but just recently started having the problem when not actually plugged in.
Someone just needs to make an app with an option NOT to turn on the touchscreen when first plugged in.
Jim
calaski8123 said:
I read about the water damage being a possible culprit but I cannot remember it getting wet anytime recently. It is not the charger, it does the same thing with two different chargers and the car charger. It does actually charge, thats not the problem. The problem is when I am away from the charger the screen just comes on all the time and the battery is drained rapidly. It has been having issues for a week or two now but just recently started having the problem when not actually plugged in.
Someone just needs to make an app with an option NOT to turn on the touchscreen when first plugged in.
Jim
Click to expand...
Click to collapse
Have you been able to fix your issue? I've had zero issues with my Galaxy Nexus for months, and now I'm having the same problem you describe. Initially I thought it was the ROM, but last Sunday I noticed that the phone will simply not sleep without being charged. The USB port appeared to be bent downward, so I used a tiny flat head screwdriver to raise the port. This seemed to fix the issue for a few minutes, but then the phone kept waking up. It's murdering my battery, and I'd like to fix this situation. The problem seems to be intermittent, and occasionally it will work for hours at a time. This leads me to believe that the problem could be internal.
I'm wondering if you tried anything else? I don't have a problem replacing the USB port myself because it seems like an easy and cheap fix. I'm not a novice when it comes to repairing phones, but I'd rather not open the device quite yet.
The new part is $8.00 shipped, and the seller is in the US. You can't go wrong. I will report back once I fix the problem.
Not really, the problem just sort of went away a week ago... I'm getting the Galaxy S3 end of October so I'm not going to replace the USB port. I messed around with the usb thing too, bent it with a knife so it wasnt touching anything. I also tried cleaning the contacts and blowing it out with air... not sure if any of these things helped or not. Like I said if I made it worse didnt matter as I'm getting GS3 soon. So for now its working but not sure why or how or how long...
Jim
calaski8123 said:
I am REALLY unhappy with this phone. Aside from the poor signal and other issues well known to the Nexus, I now have a phone that has a charging problem. Sometimes when I plug the phone in, it does not recognize that it is plugged in and will not charge. This is not an issue in itself, because if I unplug and plug back in a few times it will eventually charge. The big problem is when it is NOT plugged in. The phone will often switch between charging and not charging on the battery indicator.... even though it is NOT plugged in.
I read up on this and found that... shocker.. this is just one more issue plaguing Nexus owners. The real problem for me is that everytime the phone switches from thinking it is charging to not charging, about every two seconds mostly, the screen comes on. This results in the screen constantly going on an off and the battery draining extremely fast. It is 8:17 am, and I unplugged the phone at 6:40 this morning. In less than an hour and a half, the battery has fallen to 38% and I have not used the phone at all today. It is sitting on my desk, flashing like a disco club.
I have searched but have only found an option to keep the phone ON while charging. Is there an option or app available that will prevent the screen from lighting everytime it thinks I have plugged it in to charge? I am rooted, so any option known would be helpful.
I cannot wait to throw this thing in the garbage, but I am not happy with any of the other options currently available. I like the look of the Galaxy S3 but the Gnex has left a bad taste in my mouth for Samsung... it was my first Samsung phone and I'm not sure if I should judge the product line on all the problems I have had with this phone. I loved the HTC Incredible it just got a little old.
Can anyone help me with this problem... please! It is now at 30% since I typed the last few lines. I can sit and watch this thing draining like a bathtub.
Jim
Click to expand...
Click to collapse
I've got the exact same issues, it's ruining my battery life. Has anyone found a fix for this yet?
Its a physical problem. You need to replace the charging port, or get new phone like me.
calaski8123 said:
Its a physical problem. You need to replace the charging port, or get new phone like me.
Click to expand...
Click to collapse
@calaski8123 -> how would I replace the charging port? Should I contact samsung/google?? I have the exact same issue being discussed here and its driving me nuts. And I got this phone just a couple months ago so getting a new phone is not a solution...
best,
-Nripesh
If its new I'd take it back under warranty. If not, you can buy the parts on ebay and other sites... Search the Forums here, there are details. You can also search Youtube for a guide. Samsung probably would fix but it would cost much more.
Mine is better, but not sure what fixed it. The battery still doesn't last but half a day so I'm still getting the S3 in week or so.
Jim
Gnex Charging Issue
Hi all! Yes, I am another one of the unfortunate owners of a Gnex with this issue. I wanted to send out a reply to everyone that says to replace the USB charging port. I just had mine replaced, and it did not fix the problem. I have also tried different batteries, and I have read where some people are fixing this by *** gently *** bending the USB connector up ( toward the screen ). That also did not fix my problem. A few days ago I installed AOKP 4.2.1, and that was ineffective as well. I am stumped. My Samsung Fascinate was a very good phone, but the Gnex is really making me wonder if I ever want another Samsung. Has anyone found a solution for this? Unfortunately for me, I bought mine used and don't have the option of returning to Verizon for help. Thanks!

[Q] Ghost Is Using My Gnex!!! Help!

Okay, gonna try and explain this as best I can, bear with me.
2.5 years ago or something I got a Gnex from Verizon, brand new. The phone would act like a ghost was using it, like someone was interacting with the touchscreen. It'd randomly call contacts, send texts (random letters/numbers), all kinds of weird stuff. Video of it on day 1 HERE doing this. Took it into Verizon, got a new replacement. Never had the problem again. 2 or so years go by, not a single problem, unlocked, flash, all that, never had the problem again.
About a month ago, I upgraded to a Moto X and passed this phone on to a family member. At the time was running the latest stable Cyanogenmod ROM, the last for JB. 10.2 maybe? Anyway, that's what ROM was on it, again, no problems. Factory reset the phone to wipe my stuff, left it rooted and unlocked. I gave them the phone, battery, extended battery, and a few cases as well, no charger cause I know they'd twist up and destroy the factory cable. Setting the phone up for them battery starts going low, used their charger. Cable had shorts and crap, scavenged around looking for good charger. Get phone set up for them, and I'm done, handed off.
A day later, they're complaining that the phone is going crazy, like a ghost is using it, and it's randomly calling people, sending texts, opening menus, not charging, etc. Sounds like EXACT same issue I had with my very first Gnex that I exchanged. Figured that was really strange, maybe it was the software. Factory reset to latest factory image 4.2.2, lock BL back up, completely bone stock. Re-setup phone and all that jazz. Phone's acting fine. Decided this time that'd I'd let them have the original stock charger, thinking maybe that'd help with the charging issues too. All seems well....
However, during the reset and all, and after re-setting up the phone, battery is low.... plug it in with a known good charger of mine, but not stock original, and all the sudden the phone's freaking out again. Turn screen off, turns itself back on. Dialing people, opening apps on its own, etc. Figure maybe this Gnex just won't take any charger except it's original. Pull battery, reboot, phone's fine, fine for 10+ minutes. Plug in OEM charger this time, wait a few seconds, unplug, phone goes crazy.
Also interesting, they brought another charger of theirs with a little red LED on, plug it into wall, red LED comes on. Interestingly, if the charger is unplugged from wall with red LED off and I plug it into the phone.... the red LED on the wall charger turns on... that's not right. So.... here's where I'm at now. If I pull battery, reboot, and never attach a charger, the phone acts perfectly fine. The instant I plug in ANY charger, it'll start going wacko and continue to until I pull battery and reboot. At first I thought this was a charger issue, but now... I'm thinking it's battery related. This little experiment of getting the phone to go crazy after plugging in a charger applies to both the OEM and extended battery, regardless of what charger I use.
When I owned the phone, I almost exclusively used the OEM charger, occasionally another charger I had that I know works fine. Gave Gnex to family member WITHOUT a charger, so they were forced to use who know what condition phone charger. I'm wondering if maybe some rogue jacked up phone charger with shorts in it and crap somehow killed the extended battery. Then, they switched to the OEM battery, and again, unknowingly killed that battery too with the same crap charger. So maybe buying a new battery would fix the issue and only using the OEM charger from now on or the other one that was mine that I know works? Or maybe the phone is just broken now? It just doesn't seem right that plugging a phone into the micro-USB should turn ON the red LED on the charger when it's not plugged into the wall, like the power is coming out of phone and going into the LED...
I just refuse to believe that on the exact same day and within hours of me upgrading to a Moto X and passing on my Gnex that had worked perfectly for 2 years in my possession somehow just happens to "break" or "go bad" on its own. Thought it was software glitch/bug in CM, no. Thought it was incompatible charger, no. Maybe the batteries are bad? Maybe the phone's circuitry got jacked up too? Just seems weird that, as far as I can tell, pulling the battery and rebooting fixes it for good until the battery dies. Within 30 seconds of connecting a charger, the phone goes bonkers.
Any ideas? Feel bad, family member probably thinks I dumped a bad phone on them!
Thanks!
What kind of sorcery was that? I honestly don't know what to say about this other than bad timing? I highly doubt a ghost is possessing the phone.
I know a ghost isn't possessing the phone, I just, that's how I best described it when it was going wacko by itself. Plus, interesting topic title, maybe get a few more people to read it and maybe offer some advice or info or something :laugh:
However, I do have a ghost in my house, or a spirit or something. I've seen him, sitting on my couch before. He died in a fire, smoke inhalation, no smoke alarms in the house. House was sold, completely rebuilt, and I am first to live in it since then. Crazy story for a different forum lol
From what I can see, it's just that the screen isn't working properly because of leaked currents from the battery or the charger... Just get the whole screen replaced (it's hard to only replace the glass layer) and should be fine.
Sent from Google Nexus 4 @ CM11
Leaking currents, had it happen to me before from a bad charger. I doubt it's the battery, try an outlet in a different house, they may have bad power.
Sent from my Galaxy Nexus using Tapatalk
So this "leaking currents" problem, it's a problem with the battery? A problem with the phone, in particular, the screen? It definitely sounds like a rogue bad charger could have done this based on the feedback so far. The "damage" or whatever happened at their house. Just the other night, they brought the chargers and phone and stuff to my house, a different house, problem persisted. So I'm not thinking it's a dirty power issue or anything.
...and so you should have the screen replaced. I've had Motorola and HTC phones with issues responding to touches when charging, and replacing the screen largely eased the problem (although I still ended up getting a new charger because I don't want it to also damage the newly replaced screen).
Sent from Google Nexus 4 @ CM11
Op may also want to consider relocating... ghost home and ghost phone, that's too much!
LOL
Mike7143 said:
So this "leaking currents" problem, it's a problem with the battery? A problem with the phone, in particular, the screen? It definitely sounds like a rogue bad charger could have done this based on the feedback so far. The "damage" or whatever happened at their house. Just the other night, they brought the chargers and phone and stuff to my house, a different house, problem persisted. So I'm not thinking it's a dirty power issue or anything.
Click to expand...
Click to collapse
Could be the battery, could be the USB cables or chargers, could be the USB port on the device, could be the screen. The fact that it only happens when plugged in but with more than one charger and battery makes me suspect the USB port on the device. From my understanding you can buy a replacement. A temporary fix would be to use a charger that charges the battery outside of the phone.
Sent from my Galaxy Nexus using Tapatalk
No ghost... i think
I think its because the charger you use....
I had the same problem, but not with gnx... before gnx I used galaxy i5801...
when I put my mobile in charge, my mobile did some crazy things, like operating itself,...I figured out that the charger I used is not the one I shouldn't use.
every mobile has a charging limits, like voltage restriction..
little difference in voltage could make big difference.
so I changed the charger. problem solved for me.
other than charger.. there are some things can do this, I don't know about all.
I doubt it may caused by your digitizer...maybe is has too much sensitivity, caused by water, dust, pressure, etc....
digitizer and display are not the same.
I faced this one too ( galaxy i5801) before charging problem, but not with gnx.
A digitizer is the part of a touch screen that senses your touch and "digitizes" your gestures into impulses that the phone can understand as commands.
if it continues my last suggestion.... call the priest
Well, I borrowed an OEM standard and extended battery from a friend, neither fixed the problem. My friend did say that similar to my first Gnex, when he first got his, it did the same exact thing, but after a while it stopped and it hasn't done it ever since. I also narrowed it down, or, widened the issue, in that it's not just AC chargers, the exact same stuff happens with a brand new 12V car charger.
Dirty power on the fifth rail of a USB wire. Its either the charger not supplying enough power or a damaged cable.
Sent from my Galaxy Nexus using Tapatalk
My vote is on the screen, due to the digitiser. Replacing the touchscreen could help solve the problem. I was in your family's position when I got a used Motorola Cliq from a friend and the battery was all good, no leaks. Ghosts just started touching it everywhere like a crazed groupie when it went into my possession. No explanation as to why it happened and I didn't look into it that much but replacing the screen is the most likely solution.

Battery holds charge, but phone restarts when not in a charger. More details inside.

Hey,
My LG G3 battery's holding a charge seemingly well, but it isn't able to power the phone anymore, for some reason. Off the phone, I've managed to have six common DC motors and 12 High Intensity SMD LED's running for two days, to test the battery capacity, and it managed this feat with 30% battery remaining. It seems OK by me.
But after plugging a single high power DC engine, the battery kinda "shuts down", like it tripped a breaker or something, and only turns on again after I remove the connected device. Several other batteries I own (notably many Nokia BL-5C, originals and knock-offs) are able to hold the high power DC motor flawlessly. Using an amperimeter to hit the terminals, it briefly shows 1.1A before "turning off", while other batteries just keep powered, showing 1.4A, 1.5A on the display.
On the phone, I think that when it tries to pull a high load from the battery, the battery turns off and the phone resets. On a charger, though, it is able to run indefinitely. If I disconnect the charger and don't touch the phone, with the screen on, it'll most likely keep on, until a notification arrives, or when I touch the screen (probably the touch boost that draws energy)
The battery isn't stuffed (i.e. "fat"), looks healthy visually and it seems to hold a charge pretty well, so I don't think it's internally shorted... right? What's possibly wrong with it?
P.S.: I've already ordered two new batteries.
ilmec PM'd me, as he cannot post yet.
ilmec said:
I can't reply on the tread you open so I send you a PM
I have the same problem. The phone works only with the USB cable pluged in. Without the cable, the phone goes out to the first notification. Problem starts with the 23/12 CM13 and the 26/12 the phone turn off. I try with the solution in the CM13 tread but nothing works. Stores tell me that it is a hardware problem and not the battery. Service centers are closed until the end of the holidays. I will buy a new battery but I think it is not the solution.
Please let me know if a new battery is the solution to the problem.
Sorry for my bad english...
PS: i post the link for the CM13 tread with the guide that I tried to use thinking in a hard brick
http://forum.xda-developers.com/showpost.php?p=64531740&postcount=1041
http://open-freax.fr/guide-unbrick-your-lg-g3/
http://forum.xda-developers.com/sprint-lg-g3/general/guide-fix-hard-brick-recovery-guide-t3132359
Click to expand...
Click to collapse
Interestingly enough, it happened after a freeze and discharge overnight on CM13.
I do think it's the battery, though, because it also does that in TWRP, and my tests on the battery itself showed a weird pattern of sudden shutdown on heavy power consumption. Perhaps CM13's freeze contributed in damaging the battery, but I think the remaining of the hardware is in good shape. Mine would die on the first notification if sound is enabled, because it'd die just milliseconds after starting playing the notification sound, or just at random after I remove the power cable. I'm 98% sure it's the battery, at least in my case. I've managed to access TWRP, backup CM13, wipe the system and install the new LG Marshmallow ROM, all by using the charger cable. I've managed to boot up on the ROM, set it up and restore my Titanium Backup.
From my experience, stores always lies about "shorts" in the phone motherboard. It's a inexplicable excuse that most of the customers bite. I've had a friend taht was told his "wifi card" from his G3 had "busted", and it needed a "replacement" of the "wifi module only". As you know, the wifi module is integrated in the Snapdragon 801, so that'd be impossible if not replacing the entire SoC. He asked for my help, but I couldn't reach him. Most likely a hard reset and reflash of a stock KDZ would fix his issue, but he had to take it to a "professional", which asked for a good amount of money for "fixing" it. Probably they just did what I suggested, and took his money after a lame excuse.
I could be wrong, too. Although both our phones had similar issues after 12/23 CM13's, my case can be different than yours. One thing that I was willing to try was to rig another battery (like I said, I have many from different models) to the probably damaged LG G3 battery, to see if it holds the phone. Unfortunately, just connecting a different battery to the G3 will show a "?" mark on the screen, similar to that when you plug it in without a battery. Rigging it with the stock battery would fool the phone thinking the battery is original and is running fine, but unfortunately I cannot reach the terminals safely when the battery's connected. I'd rather just wait for the new batteries to come.
Can I post your PM to the thread? It seems very pertinent.
Thanks
I have seen batteries do all kinds of stuff. Most deff hold nominal operating voltages not just on phones but all things theyll hold nominal voltage but the actuall amperage to drive whatever isnt there. Not like a dead cell where forsay a 12 volt car batt has 6 cells 3 pos 3 neg each cell a. 2 volts per cell equalling 12 volts 1 cells bad 10 volts. Now back to even though u tested the batt i would still try a cheap bat and see the g3s are real finicky on batts normally i dont recomend a cheap batt or the bigger batts i always use the oem bat

HTC One M8 Battery Suddenly Dies, Randomly Shuts Off

Hello,
I bought a used T-Mobile HTC One M8 a couple of days ago off of eBay. While it's a cool phone, I've had a serious issue with the battery. When plugged in, the phone works fine. However, after being charged for several hours and removed from a power source, the battery will read 100%, slowly dying to around 96% or so with use, and then shut off randomly without warning only a few minutes after being taken off the charger. It won't give the normal "shutting down" message; instead, the battery will go from whatever percent it was to 0% and then the screen will go black.
From what I've seen online, the battery might be bad. s suggest that this problem results in an inflated battery. In this M8, I noticed that the left edge of the screen was almost separated from the metal bezel as if something was pushing it up from behind. This makes me think my battery might be bloated, causing the battery issue and pushing up the screen.
I have tried wiping the phone before flashing Lineage OS instead of the stock ROM, fully charging the battery up, and fully discharging the battery, but nothing so far has worked. Do you have any tricks I could try that might fix this if it is a software issue? Or does this seem like a bad battery that would have to be replaced?
If the battery is bad, the M8 doesn't make it easily removable, so I would either have to take the phone apart or send it in and possibly pay someone to replace it. The previous owner said it was working fine, but I have yet to hear his reply to my eBay message asking about the issue. He included all of the original packaging, including the original limited warranty. While the warranty is probably long expired and technically doesn't transfer over reselling a phone, do you think there is any chance that HTC or T-Mobile might be willing to fix the phone or send a different one?
Thank you for any help you can provide.
mtdewdgmm said:
Hello,
I bought a used T-Mobile HTC One M8 a couple of days ago off of eBay. While it's a cool phone, I've had a serious issue with the battery. When plugged in, the phone works fine. However, after being charged for several hours and removed from a power source, the battery will read 100%, slowly dying to around 96% or so with use, and then shut off randomly without warning only a few minutes after being taken off the charger. It won't give the normal "shutting down" message; instead, the battery will go from whatever percent it was to 0% and then the screen will go black.
From what I've seen online, the battery might be bad. s suggest that this problem results in an inflated battery. In this M8, I noticed that the left edge of the screen was almost separated from the metal bezel as if something was pushing it up from behind. This makes me think my battery might be bloated, causing the battery issue and pushing up the screen.
I have tried wiping the phone before flashing Lineage OS instead of the stock ROM, fully charging the battery up, and fully discharging the battery, but nothing so far has worked. Do you have any tricks I could try that might fix this if it is a software issue? Or does this seem like a bad battery that would have to be replaced?
If the battery is bad, the M8 doesn't make it easily removable, so I would either have to take the phone apart or send it in and possibly pay someone to replace it. The previous owner said it was working fine, but I have yet to hear his reply to my eBay message asking about the issue. He included all of the original packaging, including the original limited warranty. While the warranty is probably long expired and technically doesn't transfer over reselling a phone, do you think there is any chance that HTC or T-Mobile might be willing to fix the phone or send a different one?
Thank you for any help you can provide.
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Flash t mobile RUU (software problems will slove with this ) . If the issue still there ,then it must be a hardware issue i.e faulty battery or some other.
Sent from my XT1526 using Tapatalk
The battery in my M8 is really weak now, and as of maybe 6-9 months ago the phone is not tracking the battery level well. When the phone is idle, it powers off at 20-30% indicated charge remaining, with games active, maybe it will power off at 45%. I get 1 hour PoGo from a _full_ charge.
Previously, I've experienced the phone getting hot when charging (mainly in the car) and this has probably had a serious impact on the battery capacity. Assuming the phone you have is over a year old, you should assume the battery is badly aged by now.
my adorable M8 in his third year of use recently has the same symptoms of @tshoulihane. Is necessary to say that I've took so much care in his first 2 years like disconnecting the battery after few minutes of reaching the 100% (also voiding to charge all the night) or turning off the phone at 10% and I never be waited for the auto turn off at 0%. All this that I'm telling you is in the first 2 years. In this third year of using the m8 as my main phone, I received this bad symptoms doing the opposite of the first years of care. Now I just connect powerbank or something at 30% to void awkwards sudden death of battery. Mmm I have plans to keep 1 year more my m8 with me, it still a beast in camera, sound and no lag, so I'm looking for a battery replacement im Amazon but the reviews are bad, I think is very difficult to get a good *new* battery because that replacements get old too with the years of storage... mmm I don't know but this was my little story with my battery experience with M8. Regards guys.

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