[Q] Update problems N5110 - Galaxy Note 8.0 (Tablet) Q&A, Help & Troubleshooti

Hi everyone
I'm new here and english is not my first language so please be patient.
I have a Note 8 running stock 4.1.2 ... The first time I turn it on it asked me to create a samsung account and then started to download and install updates, since then, the firmware still the same and I read here that a lot of people has been rocking 4.2.2 for a while now, but when I hit "check for updates" it says that I have the latest updates installed, now I'm wondering if when samsung launches 4.4.2 would I get the update? in case I don't get the update, is there any way to get it or install it manually without voiding my warranty?
I'd really apreciate if somebody explains this to me and share with me the links to the tutorials to do this if it is posibble.
BTW... I'm from México if this helps to know whats happening
Thanks in advance.

Ok, is your 5110 a carrier based tablet or retail.
Mine came factory with 4.2.2 late 2013.
So I could not verify why the update you tried is not working.
It is possible Samsung servers have not registered your device and may take a few days to push an update.
Make sure your Samsung Account has the device registered, if so, you can try to push an update through Kies. Once your have your tablet setup in the program.

Reply
gooberdude said:
Ok, is your 5110 a carrier based tablet or retail.
Mine came factory with 4.2.2 late 2013.
So I could not verify why the update you tried is not working.
It is possible Samsung servers have not registered your device and may take a few days to push an update.
Make sure your Samsung Account has the device registered, if so, you can try to push an update through Kies. Once your have your tablet setup in the program.
Click to expand...
Click to collapse
Well, mine came with 4.1.2 and I also bought it late 2013, I bought the tablet in a mall and doesn't appear to be linked to any carrier. I made the registration process but I don't know anything else, How do I check if my device has been registrered properly? the Note updated a lot of samsung apps and I have acces to samsung app store, so I though everything about registration was right, and yes, I tryed to update via Kies but is the same history, maybe is something about me geografic location.
Is there another way to get the updates or download the firmwares and install them?
Thanks for answer.

Related

[FIX] ++++ bell users 3 button combo fix!!!!!!!!!!! +++++

http://www.facebook.com/note.php?note_id=10150262535205538&id=260085296049
It says it will wipe everything. So a complete backup is needed.
I am still quite new to this. Forgive me, but what is the BEST way to back up EVERYTHING -- including apps and contacts and SMS etc.
I have Titanium Back up Pro (and im rooted) though I haven't really used it yet -- is this the best ?
Is there any good apps out there ? Any good programs I should know ?
I just saw this too. Unfortunately, I've upgraded to JH2. The facebook post says you need JG9.
We can use this post for our flash guide using Kies:
http://forum.xda-developers.com/showthread.php?t=766589
Now... how can we locate a JG9 firmware image? I cannot find it on samfirmware. I guess we'll need to flash back to get this update.
I'll update my post when I find information, but feel free to post how we can get back to the JG9 firmware if I'm off base.
- Titanium backup is good to backup apps and data.
- I've used SMS Backup and Restore to backup SMS.
- Contacts are backed up by Google itself as is the calendar.
- APN data might have to be re-entered manually. There is an APN backup and restore as well.
- I'm not sure if call log data can be backed up and restored.
Too late for my phone
but great news
I find titanium hard to use, undestand and unreliable. Mybackup pro is waaaay better.
Is it just me or didnt my phone update to that firmware weeks ago when I got the thing... Some fix Samsung, thanks alot for wasting the last 2 weeks of my life waiting on you to come up with a resolution.
Please someone tell me im wrong... lol
If you have attempted to resolve the three-button recovery issue by upgrading the device to JH2 using a version of Kies earlier than 1.5.110074_45 and the recovery procedure is not working, please visit a Bell authorized dealer to have the device returned to a Samsung authorized service centreto have the issue resolved.
WHAT ?????
I installed JH2 via Kies something like 2 weeks ago. 3 button recovery/download is still not working. The Facebook page helpfully recommends taking it back and getting it serviced, but I think I'll wait until it's bricked.
I guess our only hope is for someone to tell us how to safely downgrade..
Dawgplg said:
Is it just me or didnt my phone update to that firmware weeks ago when I got the thing... Some fix Samsung, thanks alot for wasting the last 2 weeks of my life waiting on you to come up with a resolution.
Please someone tell me im wrong... lol
Click to expand...
Click to collapse
Just downgrade to JG9 then do the update.. its a different version of JH2 that is up for download via KIES it updates the SPL. were the old one didn't
Im hoping someone can get KIES to downgrade to JM9, so that we can update to JH2 using the supposed new version of KIES. Dont really see how this will make any difference, but heres to wishful thinking.
Any idea how I can go about getting the JG9 firmware?
Does anyone have a download link for JG9? Pretty sure you can get kies to flash any rom you want by fiddling with the registry.
this is awesome news. im still on the stock firmware. ive been scared to update to ANYTHING due to this problem. i havent even rooted the thing.
im gonna wait and see what the results are for other people before i do this too. maybe im paranoid but it doesnt hurt to be patient i guess.
TriC_101 said:
Just downgrade to JG9 then do the update.. its a different version of JH2 that is up for download via KIES it updates the SPL. were the old one didn't
Click to expand...
Click to collapse
Sorry was trying to quote you.. Anyway Id love to get back to the previous firmware, Any idea how to go about that? Ive seen people redirect KIES to other Firmwares, ie the new Froyo build, but havent seen anything to go back.
Hmm...
This "new" JH2 which should fix the "3-button combos" is a low package.
Maybe Kies (Odin SS_DL) is able to update the bootloader, because Odin does not seem to be able to do it.
If someone wants to try it with Odin, I can upload the file.
evil-doer said:
this is awesome news. im still on the stock firmware. ive been scared to update to ANYTHING due to this problem. i havent even rooted the thing.
im gonna wait and see what the results are for other people before i do this too. maybe im paranoid but it doesnt hurt to be patient i guess.
Click to expand...
Click to collapse
Hey man I am with you I think. I haven't done NO upgrades or firmware updates. Why? b/c I can't get Keis to work
So I'm still on stock.
My phone says this:
Original Production Software:
PDA: I9000UGJG9
PHONE: I9000UGJG9
CSC: I9000BMCJG9
I've only rooted my phone and used the 1-click-lag-fix
So questions -- once I upgrade my phone via Keis do I have to re-apply 1-click-lag-fix ?
do I have to un-root my phone before I upgrade via Keis ?
Thanks guys
@richthofen
Does this mean it is definitifly a software issue or could it still be an hardware issue since the older stock firmware can be updated and the newer roms can not..
Fishie said:
@richthofen
Does this mean it is definitifly a software issue or could it still be an hardware issue since the older stock firmware can be updated and the newer roms can not..
Click to expand...
Click to collapse
Its software and it has been all along.. its the SPL Boot-loader... all they have done is get KIES to flash the boot loader this time.. in the past when you changed roms the bootloader was not changed.. now this flash with update the boot-loader with the fix..
Hmm, I updated a few weeks back to JH2. Its been running fine, but having that 3 button ability would give me more peace of mind. They suggest bringing it to a dealer for warranty replacement/repair if we've already upgraded - seems a bit excessive. I'm wondering if this "bootloader" alteration will be included in future firmware updates perhaps? Like froyo (hopefully in a few weeks)? If that's the case, I'll just wait for that instead of trying to flash back to JG9, then back forward to the "new" JH2.
Any word/thoughts on if this bootloader thing is a one-time deal from JG9 to new JH2 only?
- Goatblaster
I would assume that most people that want the 3-button fix are the kind of people that upgraded to JH2 as soon as it was available and thus with a version of kies "prior to 1.5.110074_45". Therefore most people will fall into the category where they must return the phone for service as explained in samsung FB note.
This is bizarre... even if the new firmware is the same as JH2 except for the low level stuff, they could have given it a new name just to allow kies to upgrade it. Instead they are explicitly telling us to send the phone back! It really looks like they are shooting themselves in the foot. Why not tell us to wait one week for Froyo and get the new boot loader + froyo at the same time. Returning it to Samsung will take much longer.
Also, there are a lot of users who did upgrade to JH2 using the latest Kies, and not one of them has emerged saying it fixed the 3-button issue.
Either Samsung has failed big time on this, or the statements on FB are not legit.

[Q] Anyone else not able to get OTA update?

I'm in Cincinnati Ohio, and I have a *completely stock and non-rooted* Note 2. I have been trying to get this OTA update since it came out, but no dice so far.
It basically just says that no update is available - the same message everyone else reported. Am I just in an area where it has not been rolled out for *anybody*? Or is there something going on?
I know on my Nexus 7 I had to clear the data on a google service to get it to notice when the Kit Kat update showed up - anything like that for the Note 2?
Thanks.
P.S.
I have searched both XDA and with google, and completely read through the main large thread in this forum relating to the update.
I don't want to load the update in any other way that will wipe my phone. I understand that many of you don't feel like waiting for an OTA, and download these updates and load them manually. I do not want to do that. So, this post is only seeking information as to how I can get the OTA update through the update mechanism in the phone.
Update
Have you tried updating through KIES?
esellerauction said:
Have you tried updating through KIES?
Click to expand...
Click to collapse
No, I don't even have it installed. If I decide to install KIES, does it do the update without wiping the phone - just like the OTA?
I just don't like installing vendor crapware on my computers unless it is absolutely necessary. Which is why I don't own electronics with a "i" prefix.
Ok, I installed KIES and attached is an error message it gives relating to a firmware update
zilla1126 said:
Ok, I installed KIES and attached is an error message it gives relating to a firmware update
Click to expand...
Click to collapse
Crap, nevermind. I got this phone via trade and it turns out that the guy I got it from had rooted it at some time in the past... So no OTA for me. I'll accomplish it the way all the other folks have.
Thanks

[Q] Updating Problem GT 9195

Hey guys, I hope someone can help me with this problem.
So, as title says, I have a problem updating my Samsung Galaxy S4 Mini (GT9195) Black Edition to the latest Android OS. I bought it a week ago and It runs 4.2.2 now but when I go to "About device > Software Update > Check for update" it always says that "there is no software update available at this moment". I installed Kies, connected the device via USB cable and checked for update (as a friend told me to do) ... same result.. It showed me I have the latest OS version installed. I thought that maybe 4.4.2 did not yet arrived for the users from my country but what I don't understand is why doesn't it update to 4.3 ? I see there is a 4.3 official update available and on samsung' site it shows the phone runs 4.3 JB+. That's why I don't get what is wrong with my phone.
Albertosso 96 said:
Hey guys, I hope someone can help me with this problem.
So, as title says, I have a problem updating my Samsung Galaxy S4 Mini (GT9195) Black Edition to the latest Android OS. I bought it a week ago and It runs 4.2.2 now but when I go to "About device > Software Update > Check for update" it always says that "there is no software update available at this moment". I installed Kies, connected the device via USB cable and checked for update (as a friend told me to do) ... same result.. It showed me I have the latest OS version installed. I thought that maybe 4.4.2 did not yet arrived for the users from my country but what I don't understand is why doesn't it update to 4.3 ? I see there is a 4.3 official update available and on samsung' site it shows the phone runs 4.3 JB+. That's why I don't get what is wrong with my phone.
Click to expand...
Click to collapse
Nothing is wrong. Each region has they all specific product code, different carrier/network could has also they own code. If it says no update, that just means no official updates. If you really want the update, check: http://samsung-updates.com/ for official firmware updates. Or simply use a custom ROM - it is one of the reasons why people chose to use custom ROM.
TNCS said:
Nothing is wrong. Each region has they all specific product code, different carrier/network could has also they own code. If it says no update, that just means no official updates. If you really want the update, check: http://samsung-updates.com/ for official firmware updates. Or simply use a custom ROM - it is one of the reasons why people chose to use custom ROM.
Click to expand...
Click to collapse
Well bought this phone free of contract, it's not locked in any network and I'm from Romania, Europe. 4.3 update got released many months ago so I really don't understand.... is there something about my country.
Manually installing an official ROM from Samsung-updates will not remove my warranty?
Albertosso 96 said:
Well bought this phone free of contract, it's not locked in any network and I'm from Romania, Europe. 4.3 update got released many months ago so I really don't understand.... is there something about my country.
Manually installing an official ROM from Samsung-updates will not remove my warranty?
Click to expand...
Click to collapse
You really need to ask the local Samsung that question...
If you have Knox, unfortunately it will void your warranty, so check see if your phone has Knox buy going to download mode.

Installing the Official 6.0.1 update via Samsung Kies or Odin or different method.

Hey everyone.
I'm running on completely Stock 5.1.1 OK1 on my Note 4 and just recieved the official MM OTA update last night. Due to my phone having a lot of junk and being laggy I decided to flash the official firmware from any external method to have a clean install of the os. I heard about Samsung Kies which makes a back up of your phone and installs the latest os, I installed and backed up my phone last night but it didn't seem to give me an update on the os, it said "This is the latest version" (5.1.1 COK1).
My main concern about this is. I've bought this phone from Pakistan (used phone but in brand new condition) and I'm currently living in Malaysia and I have no idea who was the previous owner of this phone. In Kies it shows the phone number different than what I have (maybe its the Sprint phone number?).
What if my carrier is locked by having a clean install? Or any sort of other related issue occurs.
Please take some time to enlighten the facts from your knowledge, will highly appreciate it.
Regards.
waiting for official release bro. If rom is released on sammobile, see the icon kies highlighted on the right.
zincbros said:
waiting for official release bro. If rom is released on sammobile, see the icon kies highlighted on the right.
Click to expand...
Click to collapse
Yeah but you totally missed my question here.
Its not that I don't want to do some research myself, I'm a student and I'm busy most of the time. So if anyone can take out their precious time to answer my question I'd really appreciate the help.
If you're concerned about your phone or sim getting lock..you can just use galaxy tools apk v3.1.5 & then upgrade the apk to v3.1.8 & it will unlocked it for you... but i doubt it will lock you down... maybe you can just try to back your rom completely & restore if any issues encounter
it's dependent on the way that they unlocked the phone, someone in vietnam has been locked after updated the phone, but my phone was not.
zincbros said:
it's dependent on the way that they unlocked the phone, someone in vietnam has been locked after updated the phone, but my phone was not.
Click to expand...
Click to collapse
And I have no idea how my phone was unlocked, I just bought it like this. I can see the Sprint phone number on Samsung Kies maybe I should write an email to Sprint asking them to unlock it using that Sprint phone number?

Question Fold 3 Issues after Android 12 update

Hi everyone,
My Fold 3 started showing wierd sympotoms after Abdroid 12 update however I thought they might get fixed with the next upgrade. Last night I received Android 13 upgrade but to my surprise the issues with my phone stayed same.
My phone is official, no rooting or bootloader unlocking. Knox tripping is 0x0. The same result is shown by the Diagonostics in Members app.
My employer needs me to install work profile that this phone is not allowing and throwing an error saying I have a custom OS. I cannot boot into the bootloader from the recovery menu and getting a smart select error. Moreover I cannot login to Samsung Pay (stuck at fingerprint authrized) and Samsung Pass (Currently not available error: 162)
I have added all the possible screen shots for ready reference.
Can you please advise as what can I do to fix this annoyance! Many thanks in advance
try reflash latest official rom with full data erase
AndrOmega said:
try reflash latest official rom with full data erase
Click to expand...
Click to collapse
Thx for ur reply. I tried doing this already. Situation remains same.
It isn't Maas360 that you are trying to install by chance?
imapfsr said:
It isn't Maas360 that you are trying to install by chance?
Click to expand...
Click to collapse
I am not aware of Maas360!
Can anyone with knowledge help as I need to setup my office profile urgently. My second phone is acting up...
If your phone is not modified in any way, then I would go straight to Samsung. Someone here might be able to help, but in cases like this, Sammy might be your best bet.
Its not modified however Samsung wants to change the mother board and charge big as its out if warranty.
Thats the reason I turned to the community as I have got many issues fixed from the wonderful people that Sammy wanted to charge otherwise.
Update your Google services. Says July, last is October!

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