galaxy S3 SGH-1747keeps losing sound - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

I had this phone for 5 months now and within that period i'm having this sound issue..when you listen to music after a few mins the sound freezes and also everything that involves audio is silent even phone calls the only to restore back is to restart phone then its OK but after a while it gets back to the problem..I was running the stock 4.1.2 at that time so was thinking of an update so i did upgrade it to 4.3 tru kies but still having the audio problem,i've been doing what others suggested factory reset or wipe cache but this doesn't solve the issue..its really annoying how you missed messages and calls from your bosses if you know what i mean..in fact while i'm doing this post i just finished resetting again my phone..
I've been searching around goggling this issue it seems i'm not the only one having this problem but i failed to look for solutions to this issue so please if you know something i would be very pleased if you may share how to solve it..thanks a lot

I have the same problem
cdmallen said:
I had this phone for 5 months now and within that period i'm having this sound issue..when you listen to music after a few mins the sound freezes and also everything that involves audio is silent even phone calls the only to restore back is to restart phone then its OK but after a while it gets back to the problem..I was running the stock 4.1.2 at that time so was thinking of an update so i did upgrade it to 4.3 tru kies but still having the audio problem,i've been doing what others suggested factory reset or wipe cache but this doesn't solve the issue..its really annoying how you missed messages and calls from your bosses if you know what i mean..in fact while i'm doing this post i just finished resetting again my phone..
I've been searching around goggling this issue it seems i'm not the only one having this problem but i failed to look for solutions to this issue so please if you know something i would be very pleased if you may share how to solve it..thanks a lot
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2659047

suryaclassic said:
http://forum.xda-developers.com/showthread.php?t=2659047
Click to expand...
Click to collapse
any update with your problem i can't find performance either under settings

This issue is really bothering me.
Please help.
Without sound, this phone is nothing but a paperweight.

suryaclassic said:
This issue is really bothering me.
Please help.
Without sound, this phone is nothing but a paperweight.
Click to expand...
Click to collapse
ok first of all what version of android you are using now?
what i did just now is I upgraded to dandroid 4.3 which can be found below:
http://forum.xda-developers.com/showthread.php?t=2121506
Second I also flashed Ktoonsez kernel for wifi to work below is the link:
http://forum.xda-developers.com/showthread.php?t=2297379
so far so good I dont have audio muted issues I hope this will go on..I will let you know if the problem comes back But i really hope not.lol
edit:well bad news it did not solved the problem phone still gets muted

cdmallen said:
ok first of all what version of android you are using now?
what i did just now is I upgraded to dandroid 4.3 which can be found below:
http://forum.xda-developers.com/showthread.php?t=2121506
Second I also flashed Ktoonsez kernel for wifi to work below is the link:
http://forum.xda-developers.com/showthread.php?t=2297379
so far so good I dont have audio muted issues I hope this will go on..I will let you know if the problem comes back But i really hope not.lol
edit:well bad news it did not solved the problem phone still gets muted
Click to expand...
Click to collapse
I think this is a motherboard problem already....

Related

[Q] One X calling audio issue

Hi guys, i have just encountered this problem, it was fine in the morning but gone wrong later then. The calling audio is not working and also the no sound from callers when answer the call. However Everything works fine, The in-call vol is max, songs can be played, calling using speaker on is viable as well as when headset is put on. The normal call is just not working even though it is factory reset
Mind to figure out what problem is this? thanks!
Freddy
Try flash the latest radio , and another kernel , if this doesn't work you should send back you phone . Have you been in a high humidity environment or drop water on in ?
Sent from my HTC One X using xda app-developers app
i have same problem too ....
i can hear ppl talking to me .. but they cant hear me ....
i have to turn on speaker to talk to ppl all the time
i am not sure its a hardware problem or software problem
i tried the *#*#3424#*#* and did the test .. cant record any thing
should i go back to the stock rom ??
or bring it to shop and get someone to check it out
kruelcruel said:
Hi guys, i have just encountered this problem, it was fine in the morning but gone wrong later then. The calling audio is not working and also the no sound from callers when answer the call. However Everything works fine, The in-call vol is max, songs can be played, calling using speaker on is viable as well as when headset is put on. The normal call is just not working even though it is factory reset
Mind to figure out what problem is this? thanks!
Freddy
Click to expand...
Click to collapse
madsatan said:
i have same problem too ....
i can hear ppl talking to me .. but they cant hear me ....
i have to turn on speaker to talk to ppl all the time
i am not sure its a hardware problem or software problem
i tried the *#*#3424#*#* and did the test .. cant record any thing
should i go back to the stock rom ??
or bring it to shop and get someone to check it out
Click to expand...
Click to collapse
Same here. Any ideas yet??
Hi everyone!
I took some time this weekend to look into this problem again. I tried different roms, including different ICS and JB and even went back to stock (nand backup from first day). No success, still no sound from the front speaker when calling.
While flashing i tried both with sim card in the phone and without, i always did full wipe and flashed boot.img from fastboot. Still not working. No app that needs this speaker works, i also tried skype and talk. So i am out of options now. Is there anything i can do? Would it help to flash a different kernel?
I guess the hardware got broken somewhere along the line. Would HTC fix it under warrenty? Does anyone have experiences with that?
Thanks again for all your kind help! I know this might be cross posting but im going to try and get my problem solved in other threads as well.
Regards heintosz..
heintosz said:
Hi everyone!
I took some time this weekend to look into this problem again. I tried different roms, including different ICS and JB and even went back to stock (nand backup from first day). No success, still no sound from the front speaker when calling.
While flashing i tried both with sim card in the phone and without, i always did full wipe and flashed boot.img from fastboot. Still not working. No app that needs this speaker works, i also tried skype and talk. So i am out of options now. Is there anything i can do? Would it help to flash a different kernel?
I guess the hardware got broken somewhere along the line. Would HTC fix it under warrenty? Does anyone have experiences with that?
Thanks again for all your kind help! I know this might be cross posting but im going to try and get my problem solved in other threads as well.
Regards heintosz..
Click to expand...
Click to collapse
I had the same issue and got it fixed at the HTC service center. I also had wifi fixed and changed my LCD since there were yellow spots on my screen. Since the phone was under warranty everything was done for free.
Ok thanks, i will try HTC sercive center nearby. Though im on unlocked, rooted device so im not sure how they will react... will report!
heintosz said:
Ok thanks, i will try HTC sercive center nearby. Though im on unlocked, rooted device so im not sure how they will react... will report!
Click to expand...
Click to collapse
You'll probably want to return it to stock to make life easier.

No audio during calls

As the title say, whenever i make a call or someone calls me i can't hear anything on the other side but they can hear me.
It started suddenly a few days ago, a temporary fix was to keep restarting my phone until it works again but it usually only works for one call and after that its back to no noise. I already tried unrooting, going back to stock and wiping my data completely so its factory reset but the issue still remains.
Thank you for taking the time to read my problem and i hope to read any advice you might have for me.
Cant hear and mic doesnt work but call is made?? help
Obdulio said:
As the title say, whenever i make a call or someone calls me i can't hear anything on the other side but they can hear me.
It started suddenly a few days ago, a temporary fix was to keep restarting my phone until it works again but it usually only works for one call and after that its back to no noise. I already tried unrooting, going back to stock and wiping my data completely so its factory reset but the issue still remains.
Thank you for taking the time to read my problem and i hope to read any advice you might have for me.
Click to expand...
Click to collapse
I can make a call but have no audio or earpiece.....cant seem to find help either
Are you on a particular rom? Did u flash any kernels recently?
Sent from my SPH-L900 using xda app-developers app

Notification/ volumes sounds changes to very low by its self.

OK this problem has been bugging me. Its started a few weeks back and i thought when i updated to 4.3 it would go away. But no luck.
Here is the problem. I have a Samsung S3 SGH I747M on Rogers was on 4.1.2 stock rom rooted. Now im on 4.3 stock rom rooted.
My phone keeps changing the notification/ all volumes on it own to very low. I can hardly hear it. I reboot my phone and its back to normal and all volumes are were i set them. Now i did notice that when it does go very low all my volume sliders go to the max position but everything will be very low.
Its driving me crazy. I have uninstalled several apps that i thought might be causing the problem but nothing seems to fix it. My next step is to do a factory reset. Which i really don't want to do as i have my phone set up the way i like it.
I'm hoping some of you phone gurus out there can help me find this annoyance.
Thanks.
Wow. No reply's. I guess nobody has had this problem before. Ill keep looking.
My volume dips occasionally, but I'm on pacman Rom with viper4android installed. In my case it happens when viper decides to randomly crash.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Satstalker said:
OK this problem has been bugging me. Its started a few weeks back and i thought when i updated to 4.3 it would go away. But no luck.
Here is the problem. I have a Samsung S3 SGH I747M on Rogers was on 4.1.2 stock rom rooted. Now im on 4.3 stock rom rooted.
My phone keeps changing the notification/ all volumes on it own to very low. I can hardly hear it. I reboot my phone and its back to normal and all volumes are were i set them. Now i did notice that when it does go very low all my volume sliders go to the max position but everything will be very low.
Its driving me crazy. I have uninstalled several apps that i thought might be causing the problem but nothing seems to fix it. My next step is to do a factory reset. Which i really don't want to do as i have my phone set up the way i like it.
I'm hoping some of you phone gurus out there can help me find this annoyance.
Thanks.
Click to expand...
Click to collapse
Did you have any audio mods installed ? If so then that might have caused the problem because to fully uninstall those you have to remove some of their system files or if they changed your build.prop you might have to undo the changes.
Other than that im not really sure what might be causing it.
Sent from my SGH-I747M using Tapatalk
Florad77 said:
Did you have any audio mods installed ? If so then that might have caused the problem because to fully uninstall those you have to remove some of their system files or if they changed your build.prop you might have to undo the changes.
Other than that im not really sure what might be causing it.
Sent from my SGH-I747M using Tapatalk
Click to expand...
Click to collapse
Hey thanks for the reply Florad77.:good:
I don't have any audio mods installed. I do have poweramp audio player and tasker installed and Tasker does not seem to work good now since the 4.3 update. Well its looking more and more like im going to do a factory reset. ugg!
Does anybody know a way to restore the phone back to the settings and the way it looks now after a factory reset?
Volume changes
Satstalker said:
Hey thanks for the reply Florad77.:good:
I don't have any audio mods installed. I do have poweramp audio player and tasker installed and Tasker does not seem to work good now since the 4.3 update. Well its looking more and more like im going to do a factory reset. ugg!
Does anybody know a way to restore the phone back to the settings and the way it looks now after a factory reset?
Click to expand...
Click to collapse
I have the same issue. I uninstalled Ram Booster and disabled Power Savings Mode. Problem still exists but volume change is much less. Also ,it happens exactly when screen turns off. Factory reset did not solve it for me.
Satstalker said:
Hey thanks for the reply Florad77.:good:
I don't have any audio mods installed. I do have poweramp audio player and tasker installed and Tasker does not seem to work good now since the 4.3 update. Well its looking more and more like im going to do a factory reset. ugg!
Does anybody know a way to restore the phone back to the settings and the way it looks now after a factory reset?
Click to expand...
Click to collapse
I just started experiencing this issue as well. Never noticed it before as I always had my phone on silent for school but now that im on vacation I turned the sound back on and I can't hear the locking and unlocking sounds unless the phone is right next to my ear. The keyboard and the basic touch sounds are very quiet too. Wondering if you managed to fix this problem ?
Sent from my SGH-I747M using Tapatalk
Florad77 said:
I just started experiencing this issue as well. Never noticed it before as I always had my phone on silent for school but now that im on vacation I turned the sound back on and I can't hear the locking and unlocking sounds unless the phone is right next to my ear. The keyboard and the basic touch sounds are very quiet too. Wondering if you managed to fix this problem ?
Sent from my SGH-I747M using Tapatalk
Click to expand...
Click to collapse
Hey Florad77,
Yes i did manage to fix it. Tasker is the culprit. Its not playing nice with the 4.3 update. I uninstalled it and reinstalled it and everything was working fine. No volume changes. Then i set up some tasks, simple ones like turn off my Bluetooth when i leave my truck etc. And low and behold the sound issues came back. It must be when tasker trys to run tasks that it F,s everything up in the phones settings for sound. I just uninstalled it again and i also removed secure settings as well. Here is a review of Tasker from google play with the same sound problems.
Bob Porvan November 30, 2013
Sound notifications don't work... After the recent update, notifications stopped playing sound files, unlike always. A power related task keeps firing when it's not supposed to. 4.3.yuga.pac
Click to expand...
Click to collapse
I hope this fixes your problem. Mine is work just fine now after the uninstall.
Volume issues fixed.
OK. I was still having the problem even after deleting most of the apps i thought were causing the problem. But had no luck fixing the volume issue. I remembered my son saying he has had a problem with his phone not connecting to the Bluetooth also but his had a different error. So i asked him what his issue was and he said every time he tries to connect he gets an error saying "unable to play during call" So i googled his problem and found the answer and it fixed his Bluetooth error. I then checked my own settings and changed it also and if fixed mine.
So If you use text plus go to settings and unselect enable incoming calls, and that will fix the unable to play during call error when using your music player over Bluetooth. And like me if your also having volume issues after connecting to Bluetooth it will fix that also. Make sure to reboot your phone after the change.
I hope this helps somebody as this problem has been driving me crazy for months now. I was so close to doing a factory reset and re flashing the rooted 4.3 rom again.
Satstalker said:
OK this problem has been bugging me. Its started a few weeks back and i thought when i updated to 4.3 it would go away. But no luck.
Here is the problem. I have a Samsung S3 SGH I747M on Rogers was on 4.1.2 stock rom rooted. Now im on 4.3 stock rom rooted.
My phone keeps changing the notification/ all volumes on it own to very low. I can hardly hear it. I reboot my phone and its back to normal and all volumes are were i set them. Now i did notice that when it does go very low all my volume sliders go to the max position but everything will be very low.
Its driving me crazy. I have uninstalled several apps that i thought might be causing the problem but nothing seems to fix it. My next step is to do a factory reset. Which i really don't want to do as i have my phone set up the way i like it.
I'm hoping some of you phone gurus out there can help me find this annoyance.
Thanks.
Click to expand...
Click to collapse
The problem with the volume that you are facing is because of a secret call in the background via Hangouts.
Basically Hangouts connects a call with someone in the background without user's interaction and phone goes into call mode.
And in call mode volumes are adjusted appropiately as it should be in a normal call and all the sounds come out of earpiece.
If you turn off Hangouts, you will not get this problem again.
Hit Thanks!, if it helps

Urgent and Serious issue with audio! HELP needed. please!

Guys, I have this one major issue with audio in my phone and its the rarest of the problems! The whole audio output stops completely. By completely, i mean even the receiver sound. completely dumb! cant hear anything if someone calls me. This has been occurring since a month or so. I am running on Cyanogenmod 11 M8. Even if i restart the phone its stays the same way. And all of sudden, randomly, the audio back again, working properly. when it goes dumb it stays like that for 5 6 hours. it happens quite often. this is throwing me off totally.
Device : Galaxy S3 SGH i747 - At&t
This problem happens:
1) when i am on call, suddenly it goes mute.
2) when the phone is kept idle for more than 3 4 hrs. So every morning its dumb when i wake up.
These are what I've tried and what I've found out:
1) I reverted back to stock 4.3 to check if its the problem with audio hardware. But in stock it worked perfectly and flawlessly. no issues there. SO its definitely got to do with cyanogenmod.
2) I flashed ktoonsez kernel on CM 11 M8, to check if its kernel problem. But its happening again. SO its not the problem with kernel.
3) I recently found out that if I wipe the cache from recovery, audio is back working. SO its definitely something in the cache thats messing with the audio. Some app may be.
this thread can be referred for more details on this issue:
http://forum.cyanogenmod.org/topic/81373-audio-stops-working-from-time-to-time/
and I dont know what else to do now. Ive tried uninstalling all the apps that access audio. But the problem still persists.
I really really need help fixing this one. PLEASE HELP.
s.vivekananda007 said:
Guys, I have this one major issue with audio in my phone and its the rarest of the problems! The whole audio output stops completely. By completely, i mean even the receiver sound. completely dumb! cant hear anything if someone calls me. This has been occurring since a month or so. I am running on Cyanogenmod 11 M8. Even if i restart the phone its stays the same way. And all of sudden, randomly, the audio back again, working properly. when it goes dumb it stays like that for 5 6 hours. it happens quite often. this is throwing me off totally.
Device : Galaxy S3 SGH i747 - At&t
This problem happens:
1) when i am on call, suddenly it goes mute.
2) when the phone is kept idle for more than 3 4 hrs. So every morning its dumb when i wake up.
These are what I've tried and what I've found out:
1) I reverted back to stock 4.3 to check if its the problem with audio hardware. But in stock it worked perfectly and flawlessly. no issues there. SO its definitely got to do with cyanogenmod.
2) I flashed ktoonsez kernel on CM 11 M8, to check if its kernel problem. But its happening again. SO its not the problem with kernel.
3) I recently found out that if I wipe the cache from recovery, audio is back working. SO its definitely something in the cache thats messing with the audio. Some app may be.
and I dont know what else to do now. Ive tried uninstalling all the apps that access audio. But the problem still persists.
I really really need help fixing this one. PLEASE HELP.
Click to expand...
Click to collapse
I've had that issue a month or two ago but haven't seen it on the latest ROMs. I'm not sure what causes it but I would suggest you flash another ROM if CM messes up with your sound (or another version of CM).
BWolf56 said:
I've had that issue a month or two ago but haven't seen it on the latest ROMs. I'm not sure what causes it but I would suggest you flash another ROM if CM messes up with your sound (or another version of CM).
Click to expand...
Click to collapse
Hi, Thanks for the response. I personally like CM and the extent of customization it offers. I actually dont mind switching cuz sound is bigger deal. Would you mind suggesting ROMs that are similar or comes closer to CM and also good at the same time? which ROM are you on?
s.vivekananda007 said:
Hi, Thanks for the response. I personally like CM and the extent of customization it offers. I actually dont mind switching cuz sound is bigger deal. Would you mind suggesting ROMs that are similar or comes closer to CM and also good at the same time? which ROM are you on?
Click to expand...
Click to collapse
I don't suggest ROM to avoid flaming but you can look in my sig
BWolf56 said:
I don't suggest ROM to avoid flaming but you can look in my sig
Click to expand...
Click to collapse
Hey it got fixed in the latest nightly ( cm-11-20140721-NIGHTLY ). I had put it in cyanogenmod forum, I guess they read the issue and fixed it. Audio is perfectly fine now! Feels so great to use cyanogenmod again.
Thank you cyanogenmod!
I have this issue too but it doesn't have to do with the audio disappearing; it's simply gone from the get-go after clean flashing a ROM.
As you've said, stock FW and ROM works fine, but anything custom will just totally break it. Seems to be a very isolated issue with the phone itself, I've searched all over for people with the same problem but could never find anything.
gsm22 said:
I have this issue too but it doesn't have to do with the audio disappearing; it's simply gone from the get-go after clean flashing a ROM.
As you've said, stock FW and ROM works fine, but anything custom will just totally break it. Seems to be a very isolated issue with the phone itself, I've searched all over for people with the same problem but could never find anything.
Click to expand...
Click to collapse
Oh. It used to happen to me once or twice. No audio when I install CM, after it boots the first time. I think you should check the new nightly of 7/23. Looks like its fixed. They've fixed a number of audio issues over the last few nightlies. And I've always preferred CM over any other roms, so I've no idea about why it isn't working on other roms.
s.vivekananda007 said:
Oh. It used to happen to me once or twice. No audio when I install CM, after it boots the first time. I think you should check the new nightly of 7/23. Looks like its fixed. They've fixed a number of audio issues over the last few nightlies. And I've always preferred CM over any other roms, so I've no idea about why it isn't working on other roms.
Click to expand...
Click to collapse
Thanks for the suggestion, I may as well give it a try since most everything else I've tried has had the same issue.
edit:
Clean flashed latest CM nightly, sound worked for around 2 minutes, then stopped when I plugged headphones in. Rebooted, got it to work via speakers again but then DSP manager force closed and left me without sound.
Rebooted into recovery, cleared cache, still no dice.
Going to try another clean flash to see if I can get sound to last a while longer.
edit 2: It seems to be screwed completely now, no sound after install + reboot.
Same logcat lines as in http://forum.xda-developers.com/galaxy-s3-att/help/audio-wide-custom-roms-t2825135

Mic defect? Noise while recording

Good day!
Since today my m8 only records loud noise through the mic..
For example if I record a voice note you only hear loud distorted noise, like when you are searching for the right Radio frequency, and my voice is very very quite..
I never dropped the phone and never get any physical damage..
Can anyone help me or does anyone have an idea or experienced the Same issue?
Thanks in advance
Nqnh
I have the same issue and have no idea if its a firmware issue or what. I hadn't noticed the issue until I came across your other post in lyapota's kernel thread.
Hopefully someone knows what the issue is and how to correct it.
Okay, I did a clean reinstall of arhd and now everything is back to normal... But still have no clue where the issue came from
NQNH said:
Okay, I did a clean reinstall of arhd and now everything is back to normal... But still have no clue where the issue came from
Click to expand...
Click to collapse
And we will never know now that you've done a clean install
Next time, try a dirty flash of your ROM.
It'll often fix stuff up, and you won't lose any data.
Just reflash your ROM, and only wipe dalvik and cache.
I have that same issue. I did clean install ARHD but that's not solved my problem.
And while talking with someone they can't hear my voice.
I think thats hardware problem. I'll send it to warranty service :/
Weird, just started having the issue 2 weeks ago as well. Tried different roms, flashed new firmware etc... Nothing
Sent from my HTC One_M8 using Tapatalk

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