Please help a note 3 user. - T-Mobile Samsung Galaxy Note 3

I recently switched to T-mobile Note 3 and currently experiencing some tech issues: Touchwiz keep saying "stop working" then it freezes the whole phone for about a minutes. Some program quit working while you are using it like emailing. Sometimes the phone just died by itself and the response so slow

Certainly none of that is normal. If you just got it, I would just take it back and exchange it...
Sent from my SAMSUNG-SM-N900A using Tapatalk

Droidrookie said:
I recently switched to T-mobile Note 3 and currently experiencing some tech issues: Touchwiz keep saying "stop working" then it freezes the whole phone for about a minutes. Some program quit working while you are using it like emailing. Sometimes the phone just died by itself and the response so slow
Click to expand...
Click to collapse
I would factory reset. If you still got issues then get new phone
TWEAKED 2.0 ELEMENT V2.0 NOTE 3

BACARDILIMON said:
I would factory reset. If you still got issues then get new phone
TWEAKED 2.0 ELEMENT V2.0 NOTE 3
Click to expand...
Click to collapse
Like Bacardilimon mentioned, run kies emergancy tool and restore like that. If that does not works. You have two options: root that beast and put jedielit v5 on it or go back to the store and get them to exchange it!

Related

[Q] Chameleon Stops working and Activation pops up every reboot

Hello all,
I am having an issue, whenever my phone starts up it says Chameleon has stopped working and then it goes into device activation even though the phone is already activated. Also any profile updates fail.
I went from being rooted back to a stock rom image with stock recovery so it should be fresh. I do not know why this is happening.
HELP PLEASE!
Go to sprint. I had problems kinda like that with a Galaxy nexus. They couldn't fix it either so they swapped me out a new one.
epicnoob66 said:
Go to sprint. I had problems kinda like that with a Galaxy nexus. They couldn't fix it either so they swapped me out a new one.
Click to expand...
Click to collapse
Ditto... same issue here. Took it to sprint and they could not get the phone to fully activate. After 2 hours of them working on it they swapped it out for a new phone. This seems to be an issue with some of the Note 2's
Cheers!
clintkoglin said:
Ditto... same issue here. Took it to sprint and they could not get the phone to fully activate. After 2 hours of them working on it they swapped it out for a new phone. This seems to be an issue with some of the Note 2's
Cheers!
Click to expand...
Click to collapse
only problem is i rooted it and even if i take it back to stock, my flash counter is at 5. Unless i can reset the counter i cant really return the phone.
Triangle away will reset your flash counter
i had the same problem and just got off the phone with tech support and she had me do a master reset settings/backup up and reset/factory data reset/ and once it boots back it will go threw the activation process again and it should go, at least it did for me and if it does she had me dial 1-888-546-0314 whiich is a activation line. you should hear a recording saying "your phone is now activated" and wallah i was good to go. hope this works for you
mackentosh said:
i had the same problem and just got off the phone with tech support and she had me do a master reset settings/backup up and reset/factory data reset/ and once it boots back it will go threw the activation process again and it should go, at least it did for me and if it does she had me dial 1-888-546-0314 whiich is a activation line. you should hear a recording saying "your phone is now activated" and wallah i was good to go. hope this works for you
Click to expand...
Click to collapse
I did the same thing, but it did not work for me.
Sorry to say, but there are Several threads here about this issue. This is a long-standing issue.
Also sorry, but you have some reading to do. Srsly. Read them. You'll find answers.
to start...
http://forum.xda-developers.com/showthread.php?t=2033429&page=19
http://forum.xda-developers.com/showthread.php?t=1973449
http://forum.xda-developers.com/showthread.php?t=2046389
http://forum.xda-developers.com/showpost.php?p=35994912&postcount=50
(Trying to herd everyone into one thread...)

[Q] HELP! NO Reception after OTA update.

okay so I just performed the OTA update for my note 2 to version 4.1.2 and now I have absolutely NO cell phone reception whatsoever and gives me a "no network" label and says emergency calls only. I have downloaded the stock rogers 4.1.1 rom as well as the stock 4.1.2 rom and reflashed my note 2 with odin multiple times to no avail. during the update to 4.1.2 via OTA was flawless, no errors or anything, but after the update, my phone became completely useless!! Does anyone have any ideas as to how I can resolve this? I am in desperate need of help as I currently do not have a phone to use
ssjkev16 said:
okay so I just performed the OTA update for my note 2 to version 4.1.2 and now I have absolutely NO cell phone reception whatsoever and gives me a "no network" label and says emergency calls only. I have downloaded the stock rogers 4.1.1 rom as well as the stock 4.1.2 rom and reflashed my note 2 with odin multiple times to no avail. during the update to 4.1.2 via OTA was flawless, no errors or anything, but after the update, my phone became completely useless!! Does anyone have any ideas as to how I can resolve this? I am in desperate need of help as I currently do not have a phone to use
Click to expand...
Click to collapse
It's funny because my phone, AT&T, has recently been doing the same thing. It jumps from 4G to G then 3G then completely no signal. I'll wake my phone and there are no bars but if I keep it awake and use it for a bit then the signal comes back but very very faint.
Check your apn settings. If they're non existent then jet Google them. Should take 30 seconds to find
sent from my 1920 overclocked note 2 running jedi xp11
What is showing under settings about device? Is your baseband showing unknown or check if you still have your imei by typing *#06# try flashing Rogers modem.
same thing was happening to me (although not after the update, as I was flashing cleanROM & skynote) Keep in mind though that I was using those ROMs for quite a while before this started happening to me.
I was never able to fix it, so I flashed it back to stock,and took it to an AT&T store. The guy there switched out my sim and the signal came back immediately. However, I walked out of the store, and within 5 minutes, I was getting absolutely no service. I turned around and went back to the store, and they are doing a warranty exchange on the phone for me.
replacement phone should be here tomorrow. I also got a $100 credit on my next bill because it has been like this for a few weeks.
To the op, if your phone is stock I would take it to your carrier and get it sorted out.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
sounds like a missing apn to me. You could do a simple search on google or xda to get the correct apn for your phone & carrier. Input the info in and that should do it. Otherwise, bring it to the store and have them do it for you, but make sure you didn't mod your phone.
SleepyGuru said:
sounds like a missing apn to me. You could do a simple search on google or xda to get the correct apn for your phone & carrier. Input the info in and that should do it. Otherwise, bring it to the store and have them do it for you, but make sure you didn't mod your phone.
Click to expand...
Click to collapse
+1
Here a list I made.
http://forum.xda-developers.com/showthread.php?t=2172110
Sent from my SAMSUNG-SGH-I317 using Xparent SkyBlue Tapatalk 2
feerlessleadr said:
same thing was happening to me (although not after the update, as I was flashing cleanROM & skynote) Keep in mind though that I was using those ROMs for quite a while before this started happening to me.
I was never able to fix it, so I flashed it back to stock,and took it to an AT&T store. The guy there switched out my sim and the signal came back immediately. However, I walked out of the store, and within 5 minutes, I was getting absolutely no service. I turned around and went back to the store, and they are doing a warranty exchange on the phone for me.
replacement phone should be here tomorrow. I also got a $100 credit on my next bill because it has been like this for a few weeks.
Click to expand...
Click to collapse
Same exact thing happened to me. Got a nexus 4 while my note 2 was in repair. Got it back and was having the same problem. I went to the ATT store and they gave me a new sim card..worked in the store...walked out and 5 minutes later no signal. I really don't know what to do at this point. I had flashed with Cleanrom and Paranoid but when this phone came back they replaced the mainboard so everything is stock again. Really weird. I think I might say see you later to ATT.
Any other ideas please comment.

[Q] Random data slow downs on AT&T?

So I've had the LG for 5 days now and, in that time, twice I've run into the issue where - either corporate push email hasn't downloaded or when searching for something in gmaps or in the browser, nothing pulls. I was using a GS3 on VZW before this and never had that issue but I was on AT&T before that and it brings back memories where I'd have to just reboot the phone to have it "get working again."
Freak situations and I'm being too sensitive? Radio issue?
Once it happened before root and once after root. I don't have much on it other than a few Xposed FW modules activated.
That happens to me all of the time on Att. I don't like their terrible service but where I am it's that our vzw and I'm not a fan of big red either.
Edit this also happens with my Note 3 (Att) and my S3 VZW. It just says loading and nothing comes up. Its annoying
Sent from my LG-D850 using XDA Premium 4 mobile app
This problem has nothing to do with AT&T service. I had a GS3 for 2 years on AT&T prior to this G3 and didn't have t us issue.

No sim card detected? ?

A few weeks after rooting with cf-autoroot I started getting a notification that my phones sim card wasn't being detected, and it prompts me to reboot. Running stock root with twrp recovery. If i dont reboot it just stays in the notification bar. If i do reboot it goes away for the time being. I still have service and phone still works as far as i can tell but something must be wrong. Some days it will happen 5 times sometimes it wont happen for a week but lately its happening a lot. Anyone having the same problem? Or does anyone know of a fix? Any help would be appreciated i haven't been able to find much on it.
Sent from my SM-N910P using XDA Free mobile app
Same problem here. Has been happening for quite a while. Haven't had the time to research though. However yesterday it happened while I was on a call and dropped the call. So, yeah, a problem for sure.
not enough information about the device to help.
what else do you need to know? I have the sprint version(QUALCOMM) Samsung galaxy note 4 running stock 4.4 rooted with TWRP recovery
Happens randomly to me too
Im stock not rooted and have that issue. Happens usually when im in the out skirts if a wifi network and it keeps comnecting and disconnecting
Sent from my SM-N910P using Tapatalk
Did you guys install galaxy tools?
jamice4u said:
Did you guys install galaxy tools?
Click to expand...
Click to collapse
I did yes. ??
Update to the newest version of galaxy tools it reduces significantly. You can find it in the themed roms section in the Note 4 forum. When I updated I had almost no lost sim card errors. Now when I updated to lollipop I have no Sim Card errors but I do miss using exposed.
What does Galaxy Tools have to do with it?
Sent from my Nexus 9 using Tapatalk
Galaxy Tools does have settings that affect the sim card.
BigJPNut said:
What does Galaxy Tools have to do with it?
Sent from my Nexus 9 using Tapatalk
Click to expand...
Click to collapse
Galaxy Tools does have settings for the Sim Card you know. All I know that when I updated my Galaxy tools to the latest 3.0.8 version my problems went away. I am did not make the program so I am not going to tell you something I know nothing about. Just give it a try and see if it works what do you have to lose?
It's been happening to me the past couple days randomly. Just out of nowhere ever since the first time. Never did this before a couple days ago since I had the phone from launch day. Been on Xnote rc2 with AEL 7.2 kernel.
Edit: I just updated to newest galaxy tools, I'll report back on a day or 2. Strange though that it could be that because nothing has changed at all on my phone in weeks, and for this to just start out of nowhere.
Seems fine so far, updated galaxy tools to newest, and pressed unlocked SIM, whatever that does. I'll report back again if I get the SIM notification
Did you guys try new sim cards?
Please reply back with your results.
ryanalan82 said:
It's been happening to me the past couple days randomly. Just out of nowhere ever since the first time. Never did this before a couple days ago since I had the phone from launch day. Been on Xnote rc2 with AEL 7.2 kernel.
Edit: I just updated to newest galaxy tools, I'll report back on a day or 2. Strange though that it could be that because nothing has changed at all on my phone in weeks, and for this to just start out of nowhere.
Click to expand...
Click to collapse
Please reply back with your results. This could help somebody else with the same problem.
jamice4u said:
Please reply back with your results. This could help somebody else with the same problem.
Click to expand...
Click to collapse
I did. Everything is fine so far. I updated to newest galaxy tools. I had pressed the SIM unlock button to see what happens. I don't even know what that did, but I haven't had no SIM detected again.
Here is the thread for galaxy tools. I updated to newest. Also the name of the app changes to idoneapps.
http://forum.xda-developers.com/showthread.php?p=54148182
ryanalan82 said:
Seems fine so far, updated galaxy tools to newest, and pressed unlocked SIM, whatever that does. I'll report back again if I get the SIM notification
Click to expand...
Click to collapse
I am glad you had an open mind unlike some closed minded people. Sometimes you just have to experiment and find out what you added to fix your problems. Galaxy tool does unlock the Sim Card for international travel and when I updated my updated my phone to the latest 4.4.4 ROM I started having problems. So figured maybe it might have been the Galaxy tools. So I tried updating it and I have not had any no Sim card problems for almost a month now.
settings/More Networks/Mobile Networks......set Network Mode to Automatic......this is what stopped mine from doing that sim card error over and over
jauger said:
settings/More Networks/Mobile Networks......set Network Mode to Automatic......this is what stopped mine from doing that sim card error over and over
Click to expand...
Click to collapse
Tried this. Thought it might have worked but only made it about 1 day before the error reappeared.
Edit: i have also gotten a new sim and tried galaxy tools (though I'm not exactly sure what settings i was supposed to mess with). Still get the error.
My Fix
Same problem with the sim card. I'm not rooted and have not used galaxy tools. I opened up the back and re-seated the SIM card (took it all the way out and put in back in) and for the heck of it the SD as well. I haven't seen the problem yet (going on 2 weeks).

No Forwarding of Calls

I have gone thru 2 sim cards, 2 SM-N910A with similar results.
In settings, call, additional settings, it comes up with Network or SIM card error. AT&T has replaced two sim card, one a micro sim, one a nano sim with adapter.
From the keypad, **21*808551999# the error message as attach
The AT&T associate spent an hour with the advanced tech support to no avail.
I have a Nexus 6 and I can access all the above function, so my account is provisioned properly and I'm post paid
Did you ever find a solution? I'm having the same problem.
It's something to do with the phone, as you seem to be aware of, I had a customer come in who wanted to forward his note 4 to his gear s, the same issue happened, from what I can gather it seems to just be an issue with the call app itself, a fix I read but never go to try was taking a sim card from a known working phone that has call forwarding on and inserting it into the unworking phone.
Try stopping the phone app and clear all data. I got a new sim card and then did that and my call forwarding worked. YMMV
I have the same problem. I called tech support today and the lady I talked to didn't even know that the gear app could auto forward you calls. She said she would set it up for me on her end. Not what I wanted. I want this 2 high end devices to perform the way they are suppose to before att got there hands on it.
So what I did was, I pulled out my Note 3. Updated to latest FireKat Rom and problem solved.
My note 4 and gear s worked perfectly when I first got them. THEN WE GOT AN UPDATE--------THE ONLY UPDATE.
That's when I first started having this problem.
Not only do we not have root, but now it isn't doing the cool things it should. I'm sorry for the long winded ***** but I shouldn't have to wait for the chance of a possible maybe sometime in the future if everything goes right update that may or may not correct this problem and could possibly inject more issues. I'm sure someone will correct me if I'm wrong.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
thanitos said:
It's something to do with the phone, as you seem to be aware of, I had a customer come in who wanted to forward his note 4 to his gear s, the same issue happened, from what I can gather it seems to just be an issue with the call app itself, a fix I read but never go to try was taking a sim card from a known working phone that has call forwarding on and inserting it into the unworking phone.
Click to expand...
Click to collapse
jrtireman said:
I have the same problem. I called tech support today and the lady I talked to didn't even know that the gear app could auto forward you calls. She said she would set it up for me on her end. Not what I wanted. I want this 2 high end devices to perform the way they are suppose to before att got there hands on it.
So what I did was, I pulled out my Note 3. Updated to latest FireKat Rom and problem solved.
My note 4 and gear s worked perfectly when I first got them. THEN WE GOT AN UPDATE--------THE ONLY UPDATE.
That's when I first started having this problem.
Not only do we not have root, but now it isn't doing the cool things it should. I'm sorry for the long winded ***** but I shouldn't have to wait for the chance of a possible maybe sometime in the future if everything goes right update that may or may not correct this problem and could possibly inject more issues. I'm sure someone will correct me if I'm wrong.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
Click to expand...
Click to collapse
I came across this post:
This is a problem with AT&T. I'm running 4.4.4 Android on a new Note 4 and discovered that Google Voice wouldn't run on the phone. I suspect the issue is tied to AT&T's implementation of their Visual Voicemail.
After spending a few calls with AT&T Tech Support, I was able to get my Google Voice to work by using the Call Forwarding Settings of "Forward When Busy", "Forward When Unavailable", and "Forward When Unreachable" to be set to my Google Voice number. The problem is that the Note 4 has the bug you mention. It's not possible for the user to access the settings on the phone without getting the "Network or SIM card error" message.
AT&T Tech Support can manually configure these settings, but this will only help if you don't change the settings often because a call to AT&T is required. I'm hoping they fix this bug in the Lollipop build.
Be careful when calling AT&T Tech Support, the first two times I called, the Tech Support Agent had no idea that this type of Call Forwarding Settings were configurable.
For the 3rd try at calling them, I got someone more knowledgeable who first reset my voicemail to "Basic Voicemail". This is done in the AT&T system, not on the individual phone. Once that had been done, I then had to "activate" the Basic Voicemail by configuring my box. As soon as that was done, the AT&T rep was able to go into the AT&T system and manually configure the three Call Forwarding options that I wanted.
It was a huge pain to go through, especially because all I wanted to do was use Google Voice which has worked on AT&T Samsung phones going back to my first Galaxy SII.
My phone still shows the "Network or SIM card Error" whenever I try to access the Call Forwarding Settings, but at least I was able to get the Call Forwarding configured for my Google Voice to work again.
I don't know if this info helps you out, but I wanted to pass it along.
Went back to AT&T yesterday, this time armed with my Nexus 6. Got a nano sim. Nexus 6 call forwarding function work. Working sim into Note 4. same crap happens.
I just check again this morning, and my Note 3 is working flawlessly. Gear app autofowards my calls as it should and advanced call settings does not show error message. I believe it's a problem with the Note 4 not able to register it's self with the network. If I use another phone it registers fine, call forwarding work as does tethering hot spot. If I try my Note 4 neither wants to work. When I call att they can fix my tethering hot spot but can't fix forwarding. My Note 3 just works by its self without having to do anything such as clear app data or anything with I have tried along with phone reset multiple times. I'm going to use my Note 3 for a while.
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Used my Note 3 all day today. Everything worked flawlessly. Got home and started my tethering hotspot and no problems. I'm thinking that I'm getting tired of my Note 4. My Note 3 running Firekat is just as fast. The only thing is the camera and the screen is so good. I wish my Note 4 was as, we'll I'll stop there. Thinking about trading Note 4 in for the iPhone 6 plus. I'll still have my Note 3 that everything works perfectly on. I get bored and like to be able to switch up the experience so if I have android, Note 3 would be note 4 but, and the hated ios witch just works and that can be jailbroken with a lot more help because they are all the same device and dose not have individually locked boot loaders. ????? What to do???
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
jrtireman said:
Used my Note 3 all day today. Everything worked flawlessly. Got home and started my tethering hotspot and no problems. I'm thinking that I'm getting tired of my Note 4. My Note 3 running Firekat is just as fast. The only thing is the camera and the screen is so good. I wish my Note 4 was as, we'll I'll stop there. Thinking about trading Note 4 in for the iPhone 6 plus. I'll still have my Note 3 that everything works perfectly on. I get bored and like to be able to switch up the experience so if I have android, Note 3 would be note 4 but, and the hated ios witch just works and that can be jailbroken with a lot more help because they are all the same device and dose not have individually locked boot loaders. ????? What to do???
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
Click to expand...
Click to collapse
Tethering should work unless you have unlimited data, all mobile share plans from att include thethering, also you can pre-order the s6 on Friday, if I remember what our new Sammy rep was talking to me about, got to play with it for 30 seconds before a customer walked in, the ui is nice and smooth and the new octa exynos chip is suppose to run cooler and it seemed, just for ui scrolling, to sail through it all. I like the look and feel, I want it......
Edit: keep in mind that you'll be in the same position you are now as far as root and unlocked bootloader, if you want these things wait to see who sells the phone unlocked then buy it at full retail and use it on your account. I work for att, I know even the nexus 6, the most close to stock phone we sell has bloat ware and is locked down tight. If I get the s6 it's out right and unlocked.
Yes I agree. It should work. If I switch my sim to another phone it works just fine. Everything works as it should, but if I put my sim back in my Note 4 in phone settings advanced settings I get an simcard or network error and call forwarding does not work. Also tethering will fail telling me to call 611 or visit website to register device for tethering. Gear app will fail to forward calls also and I have had problems with network data. If you Google this problem it is a problem with note 4. Some people on the att forums are just hoping for an update soon. That's is not acceptable to me. It worked when I bought the phone then there was an update that was pushed to my phone and now my phone is turned off and I'm using my Note 3. So by the time this gets resolved and I can enjoy my phone it will be old in the world of phone technology. So why should I keep it, hoping it will be updated sometime in the near future which keeps getting pushed back for some unknown to me reason. Don't get me wrong. I love my Note 4 but I want it to work now.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
---------- Post added at 11:21 PM ---------- Previous post was at 11:16 PM ----------
The S6 Edge does look nice though.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
jrtireman said:
Yes I agree. It should work. If I switch my sim to another phone it works just fine. Everything works as it should, but if I put my sim back in my Note 4 in phone settings advanced settings I get an simcard or network error and call forwarding does not work. Also tethering will fail telling me to call 611 or visit website to register device for tethering. Gear app will fail to forward calls also and I have had problems with network data. If you Google this problem it is a problem with note 4. Some people on the att forums are just hoping for an update soon. That's is not acceptable to me. It worked when I bought the phone then there was an update that was pushed to my phone and now my phone is turned off and I'm using my Note 3. So by the time this gets resolved and I can enjoy my phone it will be old in the world of phone technology. So why should I keep it, hoping it will be updated sometime in the near future which keeps getting pushed back for some unknown to me reason. Don't get me wrong. I love my Note 4 but I want it to work now.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
---------- Post added at 11:21 PM ---------- Previous post was at 11:16 PM ----------
The S6 Edge does look nice though.
Sent from my SAMSUNG-SM-N900A using XDA Premium HD app
Click to expand...
Click to collapse
I updated to 5.01, still has the same issue. This is quite possibly the last Samsung phone I'll ever buy
Elpidio said:
I updated to 5.01, still has the same issue. This is quite possibly the last Samsung phone I'll ever buy
Click to expand...
Click to collapse
force stop the phone app and it should fix your issue.
icexshinigami said:
force stop the phone app and it should fix your issue.
Click to expand...
Click to collapse
thanks for the tip, I force stop all three phone apps to no avail.
Elpidio said:
thanks for the tip, I force stop all three phone apps to no avail.
Click to expand...
Click to collapse
I know you tried , the dialer codes.
always call forward setting , **21*808551999# (did you make sure it is 10digits? should be , **21*1808551999# if you are in the us. it might be worth a try.
conditional call forwarding **004*1808551999# (busy, rejected, missed calls)
icexshinigami said:
force stop the phone app and it should fix your issue.
Click to expand...
Click to collapse
icexshinigami said:
I know you tried , the dialer codes.
always call forward setting , **21*808551999# (did you make sure it is 10digits? should be , **21*1808551999# if you are in the us. it might be worth a try.
conditional call forwarding **004*1808551999# (busy, rejected, missed calls)
Click to expand...
Click to collapse
sorry, there's one digit missing in my original post
should have been +18085519959
There's definitely something wrong with how AT&T network supporting this phone. I have no problem with my Nexus 6. It's very frustrating but it's something I have to live with if I want to keep using this phone.
Anyways, thanks for trying to help.
Elpidio said:
I updated to 5.01, still has the same issue. This is quite possibly the last Samsung phone I'll ever buy
Click to expand...
Click to collapse
The upgrade fixed the problem for me. I didn't change anything else besides the OTA update.
scrtsqrrl said:
The upgrade fixed the problem for me. I didn't change anything else besides the OTA update.
Click to expand...
Click to collapse
only thing I have not done is "wipe data/factory reset" from the recovery mode. I'll see if I can back up my data on ODIN
Elpidio said:
only thing I have not done is "wipe data/factory reset" from the recovery mode. I'll see if I can back up my data on ODIN
Click to expand...
Click to collapse
Weird that would have been one of the first things I did.. Assumed you already went that way.. If after all this it doesn't work it seems you may have a defective device and should bring it up with samsung or att for an exchange...
icexshinigami said:
Weird that would have been one of the first things I did.. Assumed you already went that way.. If after all this it doesn't work it seems you may have a defective device and should bring it up with samsung or att for an exchange...
Click to expand...
Click to collapse
I did the "wipe data/factory reset" from recovery and its still the same. You maybe right that the device is defective and since its more than 30 days, either I'll call Samsung for a replacement or claim insurance, however, by looking at AT&T community forum thread, I read that it all worked with N910AUCU1ANIE firmware, when AT&T updated that firmware, all hell broke loose. I'll see if I can have Samsung replace it.
https://forums.att.com/t5/Samsung-D...e-Update-Broke-my-Phone-Settings/td-p/4170378
Elpidio said:
I did the "wipe data/factory reset" from recovery and its still the same. You maybe right that the device is defective and since its more than 30 days, either I'll call Samsung for a replacement or claim insurance, however, by looking at AT&T community forum thread, I read that it all worked with N910AUCU1ANIE firmware, when AT&T updated that firmware, all hell broke loose. I'll see if I can have Samsung replace it.
https://forums.att.com/t5/Samsung-D...e-Update-Broke-my-Phone-Settings/td-p/4170378
Click to expand...
Click to collapse
Its on its way to Samsung Repair Center in Plano, TX

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