Galaxy Note 8.0 need advice! - Galaxy Note 8.0 (Tablet) Q&A, Help & Troubleshooti

GT-N5110 wifi version. Ive had this device for 10 days. Out the box it was running 4.1.2 and seemed work great other than the occasional 3-5 seconds when screen would become unresponsive during normal use. After using it for a few days I decided to go ahead and update to 4.2.2 thinking maybe it would fix the screen issue. It did fix that issue but now im having another problem. After the device sits dormant for awhile the screen doesnt respond to touch but still works fine with the s pen. Ill turn it on after sitting all night and after swiping to unlock the screen it becomes unresponsive. I usually have to lock/unlock the screen several times before it will start responding. After it starts working I can be on it for hours with no more problems. But if I lock the screen an set it down for awhile when I go to use it again it does the samething. It seems like it has to warm up. I tried doing factory data reset but that didnt help. It is rooted also but the only thing ive done so far is get rid of some bloatware.(i didnt root it untill after the problem started). Anyone have any advice?

Do you have your note in a cover , and if so does it have a magnet.
Sent from my GT-N5110 using xda app-developers app

That does sound rather crazy, the unresponsiveness is out of the ordinary... did you try turning off a lot of the extra features built in by Samsung? another thing you could do is download Clean Master from the play store and take a look at your Ram use-age and clean out some cache files with it, this might help with the lag. The touch response could be hindered due to a case or screen protector... other than that the only thing i could think is if there was physical damage done to it before that could cause the touch screen to act that way.

Ummmm... I would have taken it back to the store and asked for a replacement.
That is not normal at all. even with the device's settings left alone, there should not be any issues with responses with touch.
Note... The pen feature is totally separate from touch. The screen has two different features, one being a digitizer for the pen function the other for touch. It is possible that during assembly that the connection for the touch screen is faulty, as a bad solder joint during wave process could make the connection heat related. As the device cools, the contacts contract causing a fault with touch operation. When heated up from normal use, expansion forces contact between connector and board for normal operation to function with touchscreen.

livis n fur said:
Do you have your note in a cover , and if so does it have a magnet.
Sent from my GT-N5110 using xda app-developers app
Click to expand...
Click to collapse
Using another case without magnets fixed the problem for me
Sent from my HTCONE using Tapatalk

FrozenRiff said:
Using another case without magnets fixed the problem for me
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
The problem was my samsung book cover! Can't believe samsung would make a cover that causes these kinds of issues. Glad I only paid 7 bucks on ebay instead of 50 at best buy. Thanks guys for the comments!

TwanMan87 said:
The problem was my samsung book cover! Can't believe samsung would make a cover that causes these kinds of issues. Glad I only paid 7 bucks on ebay instead of 50 at best buy. Thanks guys for the comments!
Click to expand...
Click to collapse
Thanks for the FYI. I was using the moko whatever with a keyboard and I got the freezes all the time. I was thinking about the official Samsung one but if that gives you problems then forget it. I almost sold this thing on eBay cause I couldn't take the freezes anymore. Now I use a tpu case with it and couldn't be happier
Sent from my GT-N5110 using Tapatalk

Related

Problem with touch screen

Does anybody else have a problem with their Play's touch screen?
It is when my hands are warm or clammy or in a hot environment, or if my hands are sweating a little.. then when typing the touch screen just goes crazy. By crazy, I mean it keeps making random taps everywhere, and with Swype keyboard, gets really annoying!!!
Any tips? I have tried cooling down my hands under cold tap, using paper towels to dry them, drying the screen. I think maybe it is because the phone gets warm because overclocking to 1.5GHz...
Yeah, I had the same "problem". The touchscreen is thermal-based so it will act accordingly to any thermal temperature imput. For example, try blowing hot air to your screen for a short period of time; you'll notice it will go as crazy as you described it. To me, it happened when I was speaking to someone for a long time, my ear heated the screen and after the call ended, the phone was acting on his own.
Cleaning the screen will solve this funny problem.
Not too hot in the UK so not really faced this problem. What is annoying is when I'm in the middle of swyping and the phone just stops my Swype and doesn't work temporarily when I Swype over certain letters
Sent from my R800i using xda app-developers app
Well, my touch screen basically quit on me... sometimes there is massive touch screen lag, and after awhile it just quits...
Sent from my R800x using xda premium
Hmm, I am in the UK.. it isn't that hot, I am even in an air-conditioned office but as soon as my hands get a bit clammy (always!) then it just goes crazy on me. I thought it might be the screen protector, so I took it off, but still having problems. It is getting to the point where I am considering a new phone.
Try punching it
Disclaimer: not guaranteed to work (although I have tried it before)
Sent from my R800i using xda app-developers app
Yes punching is a resourceful method of permanently ending all of these problems. But if you're looking for something a bit more temporary in it's resolution, use some rubbing alcohol, and clean the screen with it. Also your flex cable could be on the way out... when it starts wearing out it does this. Open the gamepad the next time it starts going mad and you will see it stops
I'm not having any probs. Normally when its hot, my stock ROM get into 42celsius .. With overclocking it would be 50+..
Sent from my r800i
KindaUndisputed said:
Not too hot in the UK so not really faced this problem. What is annoying is when I'm in the middle of swyping and the phone just stops my Swype and doesn't work temporarily when I Swype over certain letters
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
I'm in the UK and I have this problem every day, I've had to start using a stylus to type, it's so slow, I posted about it in the Q&A section and someone said to get a screen protector.
I have the same issues, too.. it sucks, it's making it very hard to swype.
I have noticed if I swype in landscape the problem doesn't exist, only in portrait.
And, I've flashed a new rom and it still happens, so not a software issue.
---------- Post added at 01:19 PM ---------- Previous post was at 01:17 PM ----------
Hard to replace cable? I was thinking about ordering a new touch screen digitizer but when watching the tear down didn't wanna take apart the entire phone.
Yes this does happen. This also happens when the charger is plugged in.
Sent from my R800i using xda app-developers app
I had a screen protector and still had the issue, in fact it seemed worse with that, so I ripped it off out of frustration.
I will try some rubbing alcohol (may get some alcohol wipes or something) as I know that dries things out, and it seems to be moisture and heat that makes it bad.
I guess my next question is, why does it only happen in portrait mode? (if it is the ribbon cable thing, that sucks).
And also, is this an issue for other phones? I am guessing not
I've found that if my screen starts going "click crazy". I just turn off the screen and turn it back on and it solves it.
Why it happens? You got me.
danieljamie said:
I had a screen protector and still had the issue, in fact it seemed worse with that, so I ripped it off out of frustration.
I will try some rubbing alcohol (may get some alcohol wipes or something) as I know that dries things out, and it seems to be moisture and heat that makes it bad.
I guess my next question is, why does it only happen in portrait mode? (if it is the ribbon cable thing, that sucks).
And also, is this an issue for other phones? I am guessing not
Click to expand...
Click to collapse
It happens to me in Landscape too
....so no-one has a fix for it?
No idea.. sucks because looks like a bunch of us have this issue, too.
Same prob here!
It starts a few months after I buy the phone, and I take it to the warranty.
They changed not only the screen, but the whole front part, and it seem that was ok. But some months ago I noticed that it was back.
I already try using stock GB, other GB roms, ICS roms, and the problem continues.
But for me it happens only in landscape mode. In portrait mode I rarely have problems.
had this problem before I bought a decent quality screen protector.
Sent from my R800i using Tapatalk 2
UndisputedGuy said:
Try punching it
Disclaimer: not guaranteed to work (although I have tried it before)
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
what do you mean by punching?
I am desperate in trying to fix my Play. I want to try everything first before I buy a digitizer.
Also happens to me, when it does i lock the screen, wipe it with my shirt and i turn it back on and it's fine.

Note 2 restarts when set down on a hard surface or tapped on the back

I just got my note 2 yesterday. Whenever I set it down on a hard surface a little bit abruptly. It restarts!
And there's a certain place in the back of the device I can tap to restart it.
Is this normal? Are these devices really that fragile????
Mines an international one from France so warranty is going to be a pain ughhh...
Thanks!
bkc888 said:
I just got my note 2 yesterday. Whenever I set it down on a hard surface a little bit abruptly. It restarts!
And there's a certain place in the back of the device I can tap to restart it.
Is this normal? Are these devices really that fragile????
Mines an international one from France so warranty is going to be a pain ughhh...
Thanks!
Click to expand...
Click to collapse
sounds like you got a bad unit.
It could be the battery is shifting around when you set it down hard.
Normally I'd just say send it back, but if a warranty claim is going to be problematic, you could try padding the back cover with some paper to hold the battery in place a bit tighter and see if this 'fixes' your issue.
Regards,
Dave
Sent from my Nexus 7 using Tapatalk 2
Just done same test three times with my unit and it remained on, no restarts. You just got yours...so maybe you are still in the exchange period. I would get an exchange because it is not normal behaviour. You should have no problem getting an exchange. Just try to avoid telling the retailer that you've also been getting the problem when setting it down on a hard surface 'a little bit abruptly'. They will gladly play the "you've damaged it" card
Sent from my GT-N7100 using xda premium
If you can't get it exchanged, then use a thin tape or something of the sort to hold the battery in place.
Had mine Solved
bkc888 said:
I just got my note 2 yesterday. Whenever I set it down on a hard surface a little bit abruptly. It restarts!
And there's a certain place in the back of the device I can tap to restart it.
Is this normal? Are these devices really that fragile????
Mines an international one from France so warranty is going to be a pain ughhh...
Thanks!
Click to expand...
Click to collapse
You know the "Chat On" piece of paper that you got when you purchase the device. Look in to the box it's probably still there. It will finally serve its purpose
follow the steps on the image:
://imageshack.us/photo/my-images/171/20130403173849.jpg/
Add http on the link
Problem Solved....
PS
I still experience it every now and then but that is only when i literally do hit the phone on a hard surface ....
but this should fix the "a little bit abruptly" issue that I had.
Hope it helps
You'll have a hard time transferring files through Sbeam since that requires tapping two phones.
Sent from my GT-N7100 using xda premium
Or maybe u could try use others battery.. borrow or buy it from ur local supplier..maybe the battery its self screw up..gud luck!!
Sent from my GT-N7100 using xda app-developers app
I'm getting this exact problem too. Anyone tried a different battery? Wonder if it's the battery or phone itself that's loose.
bkc888 said:
Whenever I set it down on a hard surface a little bit abruptly. It restarts!
Click to expand...
Click to collapse
Same here from the first day ive had the phone (since October). )
Sent from my GT-N7100 using xda premium
kkrriiss said:
You know the "Chat On" piece of paper that you got when you purchase the device. Look in to the box it's probably still there. It will finally serve its purpose
follow the steps on the image:
://imageshack.us/photo/my-images/171/20130403173849.jpg/
Add http on the link
Problem Solved....
PS
I still experience it every now and then but that is only when i literally do hit the phone on a hard surface ....
but this should fix the "a little bit abruptly" issue that I had.
Hope it helps
Click to expand...
Click to collapse
Wow this seems to have worked, this is the first day it hasn't rebooted since I got it! I did notice the battery moved around slightly when I opened it up, so I'm guessing that was the issue.
Do you think leaving it in there is dangerous? Like it will overheat and catch on fire or something?
JUST Found a Solution
bkc888 said:
I just got my note 2 yesterday. Whenever I set it down on a hard surface a little bit abruptly. It restarts!
And there's a certain place in the back of the device I can tap to restart it.
Is this normal? Are these devices really that fragile????
Mines an international one from France so warranty is going to be a pain ughhh...
Thanks!
Click to expand...
Click to collapse
So I didn't start having this problem until almost 2 years of owning the phone, but since then, it's been happening quite frequently. Sometimes it restarts and sometimes it simply turns off (this is quite annoying being that I miss many texts/work emails).
Well I decided to do some research and I came across some people saying it could be the battery coming loose for a split second.
I decided to try folding a piece of paper a couple centimeters (about the depth of the battery) and jamming it under the battery to push it up against the terminals. Much to my surprise, my phone hasn't restarted when bumped since!!! (Fingers crossed!!!)
I hope this helps, although I know this is a little bit late for most people, being that the Note 4 is already coming out. Better late than never!

Cracked Screen in Pocket, what to do??

So yesterday, I placed my s4 in my pocket
after using the phone. After 5 minutes, I pulled the phone out of my pocket, the screen was not turning on and i think the digitizer cracked. The GG3 was not cracked only the digitizer... so frustrating.
My question is what should I do before sending it to samsung? I had a custom rom on the phone and I was rooted.
Someone said something about going through odin and doing an update, then unplug to usb in the middle of the update. That way samsung cant tell what was running on my device.
Does anyone know a way around this? How to unroot back to stock without a screen?
MezManiac said:
So yesterday, I placed my s4 in my pocket
after using the phone. After 5 minutes, I pulled the phone out of my pocket, the screen was not turning on and i think the digitizer cracked. The GG3 was not cracked only the digitizer... so frustrating.
My question is what should I do before sending it to samsung? I had a custom rom on the phone and I was rooted.
Someone said something about going through odin and doing an update, then unplug to usb in the middle of the update. That way samsung cant tell what was running on my device.
Does anyone know a way around this? How to unroot back to stock without a screen?
Click to expand...
Click to collapse
Just send it in. It's a "oops my phone broke" claim. Not a warranty claim
Sent from my SGH-M919 using Tapatalk 2
MezManiac said:
So yesterday, I placed my s4 in my pocket
after using the phone. After 5 minutes, I pulled the phone out of my pocket, the screen was not turning on and i think the digitizer cracked. The GG3 was not cracked only the digitizer... so frustrating.
My question is what should I do before sending it to samsung? I had a custom rom on the phone and I was rooted.
Someone said something about going through odin and doing an update, then unplug to usb in the middle of the update. That way samsung cant tell what was running on my device.
Does anyone know a way around this? How to unroot back to stock without a screen?
Click to expand...
Click to collapse
Did ur phone hit or bump into something? It just randomly screwed up? Also did u have a case on?
Sent from my GT-I9505 using xda app-developers app
pezlomd said:
Did ur phone hit or bump into something? It just randomly screwed up? Also did u have a case on?
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Yah I had a spigen slim armor, and a screen protector. I didnt hit any sharp corners or weird bumps. Just went for a five minute car ride, then pulled out the phone to find the screen unresponsive. Theres a whole thread about it over in the at&t general section
I'm amazed when I hear of people's screen cracking in their pockets. Did you see the s4 torture test video? I wonder if there are some quality control issues?
Sent from my SGH-M919 using Tapatalk 2

galaxy note 2 completely dead

Hi I have a note 2 and replaced the screen completely before that the phone was working perfectly. I assembled everything back checked that everything was connected putted the battery tried to turned on and nothing. I also connected to the charger and still nothing no charging doesn't boot up. What could be happening here I double checked everything and nothing is missing if anyone could help me I'll appreciate it
Random guess, but like a computer you could have had static electricity and not grounded prior to working and fried your motherboard
Sent from my SGH-T889 using xda app-developers app
man this is scary as I broke my screen on july 4th and is waiting for my replacement screen to arrive. I'm going to try to replace the screen myself. Maybe you broke a wire or something while you were detaching the screen from the digitizer.
Now i'm nervous about doing the screen replacement myself...oh wells, gotta save some money...lol
I think I know why it doesn't work is because I'm trying to use the n7100 screen on my sgh-t889 this version of t-mobile uses the n7105 screen and I bought the wrong one. That's why it won't work
Deleted
I'm talking about the lcd display
elcompi87 said:
Hi I have a note 2 and replaced the screen completely before that the phone was working perfectly. I assembled everything back checked that everything was connected putted the battery tried to turned on and nothing. I also connected to the charger and still nothing no charging doesn't boot up. What could be happening here I double checked everything and nothing is missing if anyone could help me I'll appreciate it
Click to expand...
Click to collapse
Well, I hate to point out the obvious, but apparently that is not the case.
Did you wear some type of non-conductive gloves when you were doing this? handling circuitry with bare hands is a big no no. It is very possible that you ruined the device simply by touching it.
Here is what I would do (not anything but troubleshooting to pin point a possible problem really):
Warranty the thing.
Good luck.
elcompi87 said:
I think I know why it doesn't work is because I'm trying to use the n7100 screen on my sgh-t889 this version of t-mobile uses the n7105 screen and I bought the wrong one. That's why it won't work
Click to expand...
Click to collapse
I replaced my wife's phone with the n7100 and its working. Slowly try to back track everything and make sure everything is plugged and not broken. Was ut workibg before you replace it.
Sent from my SGH-T889 using xda app-developers app
e46tuning said:
I replaced my wife's phone with the n7100 and its working. Slowly try to back track everything and make sure everything is plugged and not broken. Was ut workibg before you replace it.
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
and it receives 4G? I don't know if that has to do something with the signal but it says in the back 3g so I wanna be sure
Admiral Sir Manley Power said:
Well, I hate to point out the obvious, but apparently that is not the case.
Did you wear some type of non-conductive gloves when you were doing this? handling circuitry with bare hands is a big no no. It is very possible that you ruined the device simply by touching it.
Here is what I would do (not anything but troubleshooting to pin point a possible problem really):
Warranty the thing.
Good luck.
Click to expand...
Click to collapse
Agreed. .. except the warranty part. Samsung wore their gloves when building. It was the op that didn't.
Sent from my SGH-T889 using xda app-developers app
Well here are my results the motherboard is not defective because I switched to another note 2 from tmobile and booted perfectly . I'm starting to think that the lcd display is defective
elcompi87 said:
and it receives 4G? I don't know if that has to do something with the signal but it says in the back 3g so I wanna be sure
Click to expand...
Click to collapse
Yea it has 4g although its on lte
Sent from my SGH-T889 using xda app-developers app
maybe a defective part..
How do you know the replacement screen is not bad itself..
have you tried connecting it to the computer and getting into download mode or seeing if the phone is ACTUALLY Working..Also a bad or cheap lcd could have shorted something out if you are sure you did not do so replacing it..
Sorry for your luck but it sounds like you need another note 2 phone for some testing. or RMA THE LCD and try another .
Good LUCK

[Solved] Screen comes on but does not respond to any touch

I'll start by saying I don't have a whole lot of specifics on the issue as this isn't currently my phone. I'm looking to buy one and the seller said that one morning the phone would sporadically not respond to touch and by the end of the day wouldn't respond at all. She said that sometimes if she repeatedly locks and unlocks the phone it will work for a short time before becoming unresponsive again. She says there has been no water damage and she hasn't done any sort of software updates recently. She did say that a couple weeks before the issue started that it fell off her night stand but didn't seem to effect it at the time.
My question is has anyone run into this issue before? If so is it a software issue that could be remedied by doing a full wipe back to stock software? Or is it a hardware issue such as a bad digitizer or maybe something as simple as the digitizer cable coming loose?
I did some googling and the only thing I found about this issue was a result of flashing the wrong ROM to the s3. Any help would be appreciated.
Sent from my SGH-I897 using xda app-developers app
m1batt1 said:
I'll start by saying I don't have a whole lot of specifics on the issue as this isn't currently my phone. I'm looking to buy one and the seller said that one morning the phone would sporadically not respond to touch and by the end of the day wouldn't respond at all. She said that sometimes if she repeatedly locks and unlocks the phone it will work for a short time before becoming unresponsive again. She says there has been no water damage and she hasn't done any sort of software updates recently. She did say that a couple weeks before the issue started that it fell off her night stand but didn't seem to effect it at the time.
My question is has anyone run into this issue before? If so is it a software issue that could be remedied by doing a full wipe back to stock software? Or is it a hardware issue such as a bad digitizer or maybe something as simple as the digitizer cable coming loose?
I did some googling and the only thing I found about this issue was a result of flashing the wrong ROM to the s3. Any help would be appreciated.
Sent from my SGH-I897 using xda app-developers app
Click to expand...
Click to collapse
Try doing a factory reset see what happens.
Sent From My Galaxy S 4 SAMSUNG-SGH-I337 Running On New Deadly Venom v8.0.0
Venom0642 said:
Try doing a factory reset see what happens.
Sent From My Galaxy S 4 SAMSUNG-SGH-I337 Running On New Deadly Venom v8.0.0
Click to expand...
Click to collapse
She says she managed a factory reset before the screen completely quit responding. But I don't know if she just cleared her data or did a full reset
Sent from my SGH-I897 using xda app-developers app
This happened to me once. I fixed it by factory resetting and reflash the ROM.
Looks like it'll be an easy fix(fingers crossed). I'll update after I purchase.
Sent from my SGH-I897 using xda app-developers app
Well it appears to be hardware... I tried doing a wipe/reset in recovery and after that didn't help I flashed back to stock using odin. Still nothing so it looks like I'll be replacing the screen.
m1batt1 said:
Well it appears to be hardware... I tried doing a wipe/reset in recovery and after that didn't help I flashed back to stock using odin. Still nothing so it looks like I'll be replacing the screen.
Click to expand...
Click to collapse
I was going to say it sounds like the digitizer controller died/was bricked by a wrong rom.
m1batt1 said:
Well it appears to be hardware... I tried doing a wipe/reset in recovery and after that didn't help I flashed back to stock using odin. Still nothing so it looks like I'll be replacing the screen.
Click to expand...
Click to collapse
Try seeing if the ribbon cable is loose? Very possible, and would save you quite a bit of money , also, nice to see you on the S3 forums :highfive:!
x0ne215 said:
Try seeing if the ribbon cable is loose? Very possible, and would save you quite a bit of money , also, nice to see you on the S3 forums :highfive:!
Click to expand...
Click to collapse
Forgot to mention it but I pulled the back off and checked the ribbon cable. Removed and reseated it as well as made sure it wasn't corroded. Still a no go but on the bright side I found a nicely priced "blemished" screen on eBay so in a couple weeks I should be rocking the s3! And I'm glad to be in these forums. Looks like I'm going to have more options than I can handle.
Sent from my SGH-I897 using xda app-developers app
m1batt1 said:
Forgot to mention it but I pulled the back off and checked the ribbon cable. Removed and reseated it as well as made sure it wasn't corroded. Still a no go but on the bright side I found a nicely priced "blemished" screen on eBay so in a couple weeks I should be rocking the s3! And I'm glad to be in these forums. Looks like I'm going to have more options than I can handle.
Sent from my SGH-I897 using xda app-developers app
Click to expand...
Click to collapse
If blemished means lightly scuffed just use some glass cleaner on it in a small coat, buddy of mine did that with his iPhone looked brand new.
& yep lol, soo many choices for ROMs and kernels for this phone, gotta love it :good:
So I got bored and disassembled and cleaned the connections on the board as well as the connections on the back of the screen. After reassembling it I get response from the touch screen again although its as though there's a phantom finger making random movements on the screen.
http://www.youtube.com/watch?v=CiulrZHsDuc&feature=youtu.be
Sent from my SGH-I897 using xda app-developers app
Looks like you've got ghosts
Making the iPhone jealous one user at a time.
So I guess it was just a bad digitizer. Just got my new one and got it swapped out and I'm good as new! Though if anyone else is looking to replace a screen and aren't too brave when it comes to taking a phone apart I would suggest getting a screen that has the frame already attached to it. Removing the screen from the frame and reattaching is a bit tricky.

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