EDIT: The issue was the carrier's fault and not the OS
I found out yesterday that I breached the 5 GB limit of data usage for the month when the carrier completely cut my data connections.
I went to check the reported usage in the system settings and it just shows 687 MB used for the month, the highest usage app is facebook with just a little over 100 MB used.
Now here's some facts:
Running Ditto Note 3 v 3.2 (android 4.3) (based on XXUEMK9) (Baseband: N7100XXUEMJ9)
Never used tethering this month
I always keep 3G off at night and when I'm on WIFI
How do I find out what could have caused all this data usage?
The detailed connections report from the carrier will come in 2 months so I can't know anything yet from that, I'd like to try and figure out something now.
I will be getting a data plan upgrade that will allow me 500 more MB for the month but I'm afraid that if I don't do something fast I might end up wasting all the data again, for now I'm planning of clean flashing the newest release of the rom but I'd like to know if there is some app that will let me monitor data usage in a more detailed way as it seems the built-in android graph doesn't record this hidden data that was used.
Jackomel said:
I found out yesterday that I breached the 5 GB limit of data usage for the month when the carrier completely cut my data connections.
I went to check the reported usage in the system settings and it just shows 687 MB used for the month, the highest usage app is facebook with just a little over 100 MB used.
Now here's some facts:
Running Ditto Note 3 v 3.2 (android 4.3) (based on XXUEMK9) (Baseband: N7100XXUEMJ9)
Never used tethering this month
I always keep 3G off at night and when I'm on WIFI
How do I find out what could have caused all this data usage?
The detailed connections report from the carrier will come in 2 months so I can't know anything yet from that, I'd like to try and figure out something now.
I will be getting a data plan upgrade that will allow me 500 more MB for the month but I'm afraid that if I don't do something fast I might end up wasting all the data again, for now I'm planning of clean flashing the newest release of the rom but I'd like to know if there is some app that will let me monitor data usage in a more detailed way as it seems the built-in android graph doesn't record this hidden data that was used.
Click to expand...
Click to collapse
Go to settings > general > accounts then turn of auto sync.
Mufrad said:
Go to settings > general > accounts then turn of auto sync.
Click to expand...
Click to collapse
Auto sync is already off actually, I always do it manually (actually forget to do it manually), it should show up in the graph if it the culprit were auto sync
Check to see if photo syncing is enabled, google photo's, picassa etc.
I would also do a malware scan with a decent scanner like ESET.
TheATHEiST said:
Check to see if photo syncing is enabled, google photo's, picassa etc.
I would also do a malware scan with a decent scanner like ESET.
Click to expand...
Click to collapse
Photo syncinc is disabled, ESET found nothing.
try another SIM card if the same happen again. if not, there is something with operator.
wviegas said:
try another SIM card if the same happen again. if not, there is something with operator.
Click to expand...
Click to collapse
The operator confirmed that the 5 GB have been used, I must wait 2 months to obtain detailed reports though.
Still, something has to have happened on the phone, if it's the operator I have no way of proving it.
Jackomel said:
The operator confirmed that the 5 GB have been used, I must wait 2 months to obtain detailed reports though.
Still, something has to have happened on the phone, if it's the operator I have no way of proving it.
Click to expand...
Click to collapse
Maybe they have to prove the data is consumed by you.
Try to shut off the phone and remove the battery all night for a few days.
Jackomel said:
Photo syncinc is disabled, ESET found nothing.
Click to expand...
Click to collapse
Install a network monitoring app so you know exactly what is using what.
TheATHEiST said:
Install a network monitoring app so you know exactly what is using what.
Click to expand...
Click to collapse
Would they pick what the system graph wouldn't though?
I don't know how they are made, what if they just use the same data?
Can anyone confirm this?
Jackomel said:
Would they pick what the system graph wouldn't though?
I don't know how they are made, what if they just use the same data?
Can anyone confirm this?
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=com.mobidia.android.mdm this app will tell you how much data you've used each day and whether it was wifi or mobile plan also give a detailed usage of each app data consumption and this doesn't register the same as what our phone does,it works independently,i've used this app when i was on ICS when detailed data consumption wasn't availble in ICS and then checking my carrier's consumption bill there were only 4-5 mb differences between what the app had registered and what the carrier had. install this for the time being till your month renews and starting the next billing cycle you'll have a better idea about your monthly usage
singhpratik87 said:
https://play.google.com/store/apps/details?id=com.mobidia.android.mdm this app will tell you how much data you've used each day and whether it was wifi or mobile plan also give a detailed usage of each app data consumption and this doesn't register the same as what our phone does,it works independently,i've used this app when i was on ICS when detailed data consumption wasn't availble in ICS and then checking my carrier's consumption bill there were only 4-5 mb differences between what the app had registered and what the carrier had. install this for the time being till your month renews and starting the next billing cycle you'll have a better idea about your monthly usage
Click to expand...
Click to collapse
Thanks for the suggestion!
Turns out that it was all the carrier's fault because it happened to several people at the same time, I was just the first to report it so they didn't know about it.
In the end there was nothing with the ROM, the data the system reported was exactly what I used, no more no less.
Related
This is my first android phone so I am still finding my way around it, I am looking for a little bit of help.
I installed netcounter and everything seems to be ok it opens and displays the data screens but it never updates the wifi data. (I did a search but found nothing for my problem).
Am I supposed to do something else after the install ? Any help would be much appreciated I also emailed the developer but never got a reply
If it doesn't count WiFi isn't that a good thing? Means what it does say is your mobile Internet which is what you want to keep an eye on...
same problem
i got same problem on my new Desire, wifi is zero all the time, but it does count my mobile data, but probably wrong.. looks like it counts them altogether
lol, guys please
just think logically, what are apps like this made for? to monitor your internet usage so you dont go over your monthly plan, WiFi is free so why would it monitor it and confuse you with overall results?
To be fair though the app has a specific section for WiFi data usage which only ever displays 0 but is clearly meant to show your usage, so it is not working correctly.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
no idea why, but it looks like that.. i was using wifi and count of my mobile data was on the increase
but in my brothers legend works fine
well if your with T-Mobile you can always check how much you used on the My T-Mobile page
cez10 said:
lol, guys please
just think logically, what are apps like this made for? to monitor your internet usage so you dont go over your monthly plan, WiFi is free so why would it monitor it and confuse you with overall results?
Click to expand...
Click to collapse
Of course it should work for wi fi! The app works correctly on other phones. I have contacted the author for a fix for desire. And its very useful to see what activities use up the mb on wi fi so u can estimate what usage it will use when not on wi fi
still active?
I've been able to patch the sourcecode to get it to work on the HTC Desire, which was very easy since it is basically the same device as the Nexus One. I've been using that patched version without a problem.
I've submitted that patch to the author almost 3 weeks ago, but I've received no reply yet. I've also noticed that the application source code hasn't been updated since January, 3rd, so I suspect that this application isn't being actively developed anymore...
Does anybody have a good alternative that monitors both 3G and WiFi?
I'm using Network Monitor since I also couldn't get Netcounter to count wi-fi data. Network monitor doesn't have a problem with that.
Try Smart Monitor Lite, it measures both WiFi and mobile net. Works fine for me...
LuftWalk said:
I'm using Network Monitor since I also couldn't get Netcounter to count wi-fi data. Network monitor doesn't have a problem with that.
Click to expand...
Click to collapse
Thanks Luftwalk, I'll check it out, though up front I already know I won't like the ads. I live in Belgium so I won't be able to get rid of those...
May be shooting in the dark here, but does anyone know if there is an app available that monitors your 3gp mobile internet usage. i.e Shows your internet usage(MB) that has been used over 3gp, not what you have used over wireless.
Thanks
I use Data Counter Widget, allows me to set it to show monthly statistics too from a set start point each month, so when your bill is paid & allowances are reset
Counts Wifi and 3g/GPRS/Cell data
PaulW21781 said:
I use Data Counter Widget, allows me to set it to show monthly statistics too from a set start point each month, so when your bill is paid & allowances are reset
Counts Wifi and 3g/GPRS/Cell data
Click to expand...
Click to collapse
Sounds perfect, cheers!
PaulW21781 said:
I use Data Counter Widget, allows me to set it to show monthly statistics too from a set start point each month, so when your bill is paid & allowances are reset
Counts Wifi and 3g/GPRS/Cell data
Click to expand...
Click to collapse
I used to use this too, until I discovered it stopped my phone from sleeping.
Moved onto 3G Watchdog which is pretty decent.
I can vouch for 3G Watchdog as well.
+1 for watchdog
can it distinguish between two sims?
i am having a dualsim adapter. and i only care for one of them.
Rusty! said:
I used to use this too, until I discovered it stopped my phone from sleeping.
Moved onto 3G Watchdog which is pretty decent.
Click to expand...
Click to collapse
Can't say I've had the issue with the phone stopping sleeping, everything works perfectly!
try 'call meter ng'. monitors data as well as calls and messages. advantage with 3gwatchdog is the home screen widget, but both are equally accurate.
PaulW21781 said:
Can't say I've had the issue with the phone stopping sleeping, everything works perfectly!
Click to expand...
Click to collapse
Easy to check, dial *#*#4636#*#* and go into Battery history.
My running figure was at 100%, and looking in the Partial wake usage menu showed DCW to the be culprit
PaulW21781 said:
I use Data Counter Widget, allows me to set it to show monthly statistics too from a set start point each month, so when your bill is paid & allowances are reset
Counts Wifi and 3g/GPRS/Cell data
Click to expand...
Click to collapse
I use this, and have had no issues with it sleeping properly.
Rusty! said:
Easy to check, dial *#*#4636#*#* and go into Battery history.
My running figure was at 100%, and looking in the Partial wake usage menu showed DCW to the be culprit
Click to expand...
Click to collapse
I did what you said and see no Data counter widget. They just update a new version 4 days ago, maybe it's fixed?
Perhaps... hope so, as I kinda liked it, other than the battery drain
same, i like how it auto reset itself every month.
3G Watchdog does that too, and even predicts how much you will use upto a given point (in my case, the billing date)
3G Watchdog for me
Can you de-activate "3G Watchdog" ?
I plan to use it only when roaming.
Thanks for the advice chaps, ill give the 3g watchdog a go.
gogol said:
Can you de-activate "3G Watchdog" ?
I plan to use it only when roaming.
Click to expand...
Click to collapse
You can hide the notification icon, and not use the widget but that's about it.
Rusty! said:
Easy to check, dial *#*#4636#*#* and go into Battery history.
My running figure was at 100%, and looking in the Partial wake usage menu showed DCW to the be culprit
Click to expand...
Click to collapse
Total time for Data Counter Widget - 2m 40s (since all time) and the app was installed after the phone was rooted the day Paul(modaco) posted up the r1 method.
I had an SGS for 2 years before I got my S3 and about 90% of the time, I was under 100 MB for the month (I use Wi-Fi mostly). Since I have the S3, my data usage has been between 125 MB and 175 MB. Is this normal? What would cause this?
I have checked for Accounts and Sync is turned off, nothing syncs by itself. Apps only update through Wi-Fi and I have not been using the phone any more now than when I had the SGS.
Thanks,
Ian
w98seeng said:
I had an SGS for 2 years before I got my S3 and about 90% of the time, I was under 100 MB for the month (I use Wi-Fi mostly). Since I have the S3, my data usage has been between 125 MB and 175 MB. Is this normal? What would cause this?
I have checked for Accounts and Sync is turned off, nothing syncs by itself. Apps only update through Wi-Fi and I have not been using the phone any more now than when I had the SGS.
Thanks,
Ian
Click to expand...
Click to collapse
S3 has a new weather widget that could be sucking data. Also runs a load of bloatware (if stock) in the background. Also depends what apps you have, some might not ask for account sync permission and just sync in the background (google services do this sometimes).
Data is data... one device can't use data 'more' than anothere one... example: watching the same definition YouTube video on an s3 and a nexus 7.... gonna use the exact same amount of data.
I can't really explain why you're experiencing what you're experiencing, but the s3 has a Data Usage section in Settings that you might want to take a look at.
zexco said:
but the s3 has a Data Usage section in Settings that you might want to take a look at.
Click to expand...
Click to collapse
I love this feature of ICS, but it's no help in trying to figure out why I am using more data than with the SGS.
It's not really a problem, but when I got the S3 and upgraded my Telus account, I went with the Promo Voice and Data Lite 50+ plan which gives me up to 100MB of data for $50. It's an extra $10 for between 101MB and 250MB, but I figured since I hardly go over 100MB, this plan would work.
Ian
maybe u have lte data in ur area that will use more than 3g also
Sent from my SPH-L710 using xda app-developers app
Saw today that mediaserver used almost 120 mb of data in the last 24 hours. If it does that every day that's almost 4 gigs in a month. Not sure if it really does happen every day since I just noticed it but that's almost as much as I used for FB, internet, and YouTube combined. I have unlimited data so that's not an issue but I could surely see how that could eat up battery. I've noticed my data usage has been extremely high but since I'm not rooted I can't dig deeper into the issue.
Just wondering if anyone is experiencing the same?
Something seems wrong. I just checked mine..under battery settings, I have used 384bytes.... practically nothing.
(0\_!_/0)
og.blaah said:
Something seems wrong. I just checked mine..under battery settings, I have used 384bytes.... practically nothing.
(0\_!_/0)
Click to expand...
Click to collapse
Strange. Didn't use any data all day until I watched a few videos, thought it had something to do with Hulu or Break.com, haven't used any other media and again, it's another 100 mb today. WTF?
You might have an app that is staying on in the background. I would try a back-up, master reset, then slowly install the apps...you might find the bad app...??
(0\_!_/0)
og.blaah said:
You might have an app that is staying on in the background. I would try a back-up, master reset, then slowly install the apps...you might find the bad app...??
(0\_!_/0)
Click to expand...
Click to collapse
Only idea is maybe it has to do with wife tethering? Seems like the same amount of data.
Perhaps you have a media player that's trying to download album art or something...?
tony yayo said:
Saw today that mediaserver used almost 120 mb of data in the last 24 hours. If it does that every day that's almost 4 gigs in a month. Not sure if it really does happen every day since I just noticed it but that's almost as much as I used for FB, internet, and YouTube combined. I have unlimited data so that's not an issue but I could surely see how that could eat up battery. I've noticed my data usage has been extremely high but since I'm not rooted I can't dig deeper into the issue.
Just wondering if anyone is experiencing the same?
Click to expand...
Click to collapse
media server. do u have any auto syncs on for photos? like drop box auto sync, Google plus, Picasa etc etc. any thing like that would be auto loading photos in the background. that whatnot sounds like to me man
jdidtht said:
media server. do u have any auto syncs on for photos? like drop box auto sync, Google plus, Picasa etc etc. any thing like that would be auto loading photos in the background. that whatnot sounds like to me man
Click to expand...
Click to collapse
My syncs are a very short list. 100mb a day for album art? I doubt it, haven't added anything in months. Google+ isn't set for automatic uploads. I do that manually.
Only thing I can imagine is that it is from wifi tethering but from any search I've done I can't see any links to that. I'm not as much of a pro as most people around here but I'm pretty sure my google-fu is working ok. It has to have something to do with wifi tethering cause it only shows up when I'm using it but I can't be for sure. That's why I asked here, hoped someone could confirm my suspicions but no one has yet.
I still don't understand how when I look in settings>data usage it's showing 15 gigs of usage when I haven't used my 3gig limit? Admittedly I have not been able to use wifi this month since I haven't been at home for most of it but still can't see how my data usage has quardrupled. Again, I have unlimited data so that's not a worry for me but it has to be giving my battery life a hit.
Not sure if anyone else is experiencing this or not.... But I am experiencing two major problems with my phone:
1) It periodically just drops wifi. I have great signal strength and none of my other devices (and I have a lot) ever behave this way. And I have seen it happen on other wifi spots as well.
2) This one is even worse. I am not able to get more than about 9-10 hours on a charge. Not using the phone *at all*. When I checked what was using the battery power all I saw was normal google stuff, no app itself directly consuming
Mine is a brand new verizon phone.
anyone else experience these? Worth seeing if I can get verizon (or LG) to replace the phone?
Factory reset and if that doesn't work, exchange for sure.
tourbound129 said:
Factory reset and if that doesn't work, exchange for sure.
Click to expand...
Click to collapse
Thanks. Seems better after doing that.
I left it overnight for 12 hours, down only 14%
RedBullet said:
Thanks. Seems better after doing that.
I left it overnight for 12 hours, down only 14%
Click to expand...
Click to collapse
I disabled all the Verizon apps, including DT Ignite. I have not activated the phone yet (waiting for root or Helium to work), and now the battery usage graph has almost flatlined when not in use.
icecold23 said:
I disabled all the Verizon apps, including DT Ignite. I have not activated the phone yet (waiting for root or Helium to work), and now the battery usage graph has almost flatlined when not in use.
Click to expand...
Click to collapse
Yea, I haven't touched any of the VZW apps. That's the first thing I will be looking for is a debloated ROM (no VZW stuff and a lot less LG stuff)
RedBullet said:
Yea, I haven't touched any of the VZW apps. That's the first thing I will be looking for is a debloated ROM (no VZW stuff and a lot less LG stuff)
Click to expand...
Click to collapse
Just an update after disabling VZW apps, 22 hours, 17% battery drain. This is on a non activated phone, WIFI on, minimal use). Not a great metric, but much better than with them enabled.
icecold23 said:
Just an update after disabling VZW apps, 22 hours, 17% battery drain. This is on a non activated phone, WIFI on, minimal use). Not a great metric, but much better than with them enabled.
Click to expand...
Click to collapse
Out of curiosity how did you "disable" verizon apps?
I'm on AT&T, and I'm also having similar WiFi issues.
RedBullet said:
Out of curiosity how did you "disable" verizon apps?
Click to expand...
Click to collapse
Application Manager. Scroll over to "ALL" tab. Click on the individual apps. It should have the option to Disable near the top. Those apps will be moved to the Disabled tab if you should ever want to enable them in the future.
I always factory reset after leaving a store because their first priority is to get the phone into a usable state and they bypass the Google login to start syncing my information.
The first thing I install is Nova Launcher. To disable Apps, I just click and drag to the desktop for "system info" then uncheck "Show Notification", click "Force Stop", then "Disable".
I just clear out the crap out the App launcher. I haven't gone in through Settings > App Manager and disabled any services or background apps.
I've also had (and still have WiFi issues). Just got my phone replaced today from T-Mobile and my WiFi has intermittently cut out a couple times today already. Perhaps its something that will require a software update to fix.
Sent from my XT1095 using XDA Free mobile app
icecold23 said:
I disabled all the Verizon apps, including DT Ignite. I have not activated the phone yet (waiting for root or Helium to work), and now the battery usage graph has almost flatlined when not in use.
Click to expand...
Click to collapse
What is "DT Ignite" anyway???
speedingcheetah said:
What is "DT Ignite" anyway???
Click to expand...
Click to collapse
If I'm understanding the articles, it is an app so carriers can install Bloatware after your purchase. Even after a factory reset. The good, the bloatware doesn't have to be installed and part of the factory ROM. The bad, everything else...
According to a post on Reddit, the small update on ATT was to fix 5ghz Wi-Fi issues. Hopefully all carriers push it.
tourbound129 said:
According to a post on Reddit, the small update on ATT was to fix 5ghz Wi-Fi issues. Hopefully all carriers push it.
Click to expand...
Click to collapse
It didn't. Not for me, anyway.
Eric618 said:
It didn't. Not for me, anyway.
Click to expand...
Click to collapse
Did it fix anything? Lol
tourbound129 said:
Did it fix anything? Lol
Click to expand...
Click to collapse
I noticed no changes to anything following the update. I have no idea what it did! Lol
On VZW I do not have any issue with WiFi, I do however have not so great battery life. I did disable all the useless items I can. I get about 9-10 hours with 1-1.5 hours SOT. Guess it's OK, but would have liked to get more of what others are reporting (3+ hours SOT).
Coming from the G3 on 23C, I did notice that my battery time did drop a bit, so it's not far off of what I had, not going to return the device, just going to deal with it for now.
phillymade said:
On VZW I do not have any issue with WiFi, I do however have not so great battery life. I did disable all the useless items I can. I get about 9-10 hours with 1-1.5 hours SOT. Guess it's OK, but would have liked to get more of what others are reporting (3+ hours SOT).
Coming from the G3 on 23C, I did notice that my battery time did drop a bit, so it's not far off of what I had, not going to return the device, just going to deal with it for now.
Click to expand...
Click to collapse
Yea, I'm in the same boat. Not sure exactly what to do. I can return it and get an S6 which I hear is faster and has much better battery life. Or I can stick with it and hope a patch fixes or that it gets unlocked and we can run something else...
Oh and another thing, has anyone tried to recondition the battery?