Develop Bugs

[Q] I-317 Note 2 Can't boot into recovery mode, stuck on Samsung Logo

Problem: Stuck on white/black screen, can't boot into recovery, able to boot into download mode
I recently returned my phone to stock following the return to stock tread (4.1.1), however, my first OTA update from ATT (4.1.2), after the install finished it stuck at boot up screen. And I can't get into recovery screen at all no matter what I try.
Tried to flash TW recovery
Tried to flash CWM recovery
no success, any help?
Edit, I noted whenever my phone is off, when plug in the charger/usb cable, my phone automatically goes into the black/white letter screen. WITHOUT touching any button what so ever.
On download screen
Current Binary: Custom
Systems Status: Custom

Use Kies to emergency recover back to stock 4.1.1.
Steps. (READ ALL BEFORE STARTING)
1.) Downloads Kies onto your pc
2.) Install drivers to pic
3.) Open Kies and go to TOOLS > instal/upgrade firmware.
4.) Kies will ask you for you device model. AT&T = SHE I317. And your serial number. Located behind the battery.
5.) Hit start in Kies it will down load the stock firmware to your PC. Follow the instructions.
6.) It will eventually ask you to put your phone in download mode and connect it to the pc. Do this.
7.) Don't touch it. It is going to take about 10-20 min depending on your Internet speed and your computer.
When it is complete your phone will be back to stock. The same it was the day you pulled it out of the box.
***I would also make sure you back up any data on your phone because it will delete the sd card. It is also wise to remove any external storage sd.
****when finished you can re root using cf auto root or take the OTA update to get you back to 4.3.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

kelpqq said:
Problem: Stuck on white/black screen, can't boot into recovery, able to boot into download mode
I recently returned my phone to stock following the return to stock tread (4.1.1), however, my first OTA update from ATT (4.1.2), after the install finished it stuck at boot up screen. And I can't get into recovery screen at all no matter what I try.
Tried to flash TW recovery
Tried to flash CWM recovery
no success, any help?
Edit, I noted whenever my phone is off, when plug in the charger/usb cable, my phone automatically goes into the black/white letter screen. WITHOUT touching any button what so ever.
On download screen
Current Binary: Custom
Systems Status: Custom
Click to expand...
Click to collapse
Did you get it working? Mine has the same issue. Sucks...

Kies does not work with a Note II.

hey! any solution, ???

KIes 3
I downloaded the newest version of Kies, it is called Kies 3. My note 2 connects to it easily. I have not had to try the emergency repair. Here is the link for it. Hope it helps.
http://www.samsung.com/sg/support/usefulsoftware/KIES/JSP

I used the above mention Kies procedure to return my phone to working condition. I was also stuck on the Samsung logo for hours. I tried flashing several backups in Clockwork mod several times for several hours. My sd card would not mount as well. I could use wifi but no phone service. During the Kies process it prompted me to do an emergency repair which I did but this was only after doing a factory reset, and cache wipe, and dalvik cache wipe. I followed the steps by ShrekOpher and my phone was returned to 4.1.2 stock. My new problem is that I made the mistake of updating to 4.3 OTA and now have a locked bootloader. Everything works perfectly except now I'm not rooted. Screen Mirroring works perfect which was the main reason for my misadventure. I'm wondering if I root manually will my screen mirroring be disabled like it was when I was on the unofficial 4.3?

Screen mirroring checks for rooted status and won't run if detected.
See bottom of post #2 here for a link to a solution to that...
http://forum.xda-developers.com/showthread.php?t=2589891
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app

reply
cameron213 said:
Did you get it working? Mine has the same issue. Sucks...
Click to expand...
Click to collapse
I had the same issue. I pulled my sd card and battery for 30 seconds. Then it went into recovery with vol + home and power. Hope this helps someone.

hatgirl223 said:
I downloaded the newest version of Kies, it is called Kies 3. My note 2 connects to it easily. I have not had to try the emergency repair. Here is the link for it. Hope it helps.
Good morning friend, how I stay KIES fixed the error? as I try to do the tutorial provided here in the forum, but by placing the model and S / N, Kies indicated that I had no copy to restore. Just yesterday I stay in this mode.
Can you help me?
Click to expand...
Click to collapse

Note 2 stuck at Start Up screen. Please help

My Galaxy Note 2 is stuck at the Start up screen screen. Where its an all black bg and simply says Samsung Galaxy Note II
I have tried using recovery mode, cleared cache, and reset to factory. Neither troubleshoot method worked.
I have tried numerous Odin autoroots. none work. Whenever I try to root it fails. Im guessing it might be because I dont have Dev Debug enable and I cant get into my phone to enable it. because of this issue
I have tried looking for TWRP .tar but every file I download the file is always a .img
The Model of the phone is a SGH-T889 (T-mobile Note II)
I am all out of ideas, and I dont know what to do. I have been search for answers for hours and everytime I think I found a solution it doesnt work.

What ROM was your phone on when this happened ?
Can you get int to download mode ? If yes try flashing stock ROM and see if it helps.

ciphercodes said:
What ROM was your phone on when this happened ?
Can you get int to download mode ? If yes try flashing stock ROM and see if it helps.
Click to expand...
Click to collapse
It was on the offical default rom. the phone was never modded, or rooted.
My niece downloads a bunch of kiddie games onto the phone, we constantly have to uninstall them. My thoughts and the T-mobile tech suspects that it the crash may have been caused my too many updates or a bad updated file most likely due to the games or game.
I can get the phone into download mode, and recovery mode.
In reovery mode I have 6 options
reboot system now
apply update from ADB
apply update from external storage
wipe data/factory reset
wipe cashe partition
apply update from cache
I have tried Apply update from cache, Wipe cache partition, then Wipe data.factory reset. I also attempted to put a CF auto root .md5 file and a KIES .md5 file which I believe is a stock firmware file on a SD card. to try to use the apply update from external storage option, but neither file showed up when I went into the option. So I guess I didnt have the right sort of file.
So recovery didnt work so I tried using Odin v3.07 and Odin v3.09 with CF auto root files for the SGH-T889, that didnt work, ecerytime I tried to apply it, It was always Fail within seconds. I tried other root files that are made for other versions of the Galaxt Note 2 like the GT-N1700 but those also simply failed.
I tried using what I believe to be stock frimware files with Odin. and those also Failed.
Im not exactly the best person with these. I learn mostly what I know from the internet and reading various forums, youtube videos, and other people experiences. I cannot find anyone who's problem has not yet been fixed through the above methods. so I really dont know where to go from here.
I think the reason I cant Flash from PC is because it might be possible USB Debugging is not enabled. Not sure if this is what is causing all the Fails in odin

BramaKnox said:
It was on the offical default rom. the phone was never modded, or rooted.
My niece downloads a bunch of kiddie games onto the phone, we constantly have to uninstall them. My thoughts and the T-mobile tech suspects that it the crash may have been caused my too many updates or a bad updated file most likely due to the games or game.
I can get the phone into download mode, and recovery mode.
In reovery mode I have 6 options
reboot system now
apply update from ADB
apply update from external storage
wipe data/factory reset
wipe cashe partition
apply update from cache
I have tried Apply update from cache, Wipe cache partition, then Wipe data.factory reset. I also attempted to put a CF auto root .md5 file and a KIES .md5 file which I believe is a stock firmware file on a SD card. to try to use the apply update from external storage option, but neither file showed up when I went into the option. So I guess I didnt have the right sort of file.
So recovery didnt work so I tried using Odin v3.07 and Odin v3.09 with CF auto root files for the SGH-T889, that didnt work, ecerytime I tried to apply it, It was always Fail within seconds. I tried other root files that are made for other versions of the Galaxt Note 2 like the GT-N1700 but those also simply failed.
I tried using what I believe to be stock frimware files with Odin. and those also Failed.
Im not exactly the best person with these. I learn mostly what I know from the internet and reading various forums, youtube videos, and other people experiences. I cannot find anyone who's problem has not yet been fixed through the above methods. so I really dont know where to go from here.
I think the reason I cant Flash from PC is because it might be possible USB Debugging is not enabled. Not sure if this is what is causing all the Fails in odin
Click to expand...
Click to collapse
Lets see if we can get this resolved.
1) Do you remember what version of Android the phone was on 4.3 or 4.1.2 ?
2) Put your phone in download mode then connect to your computer via usb. Start Odin in admin mode (right click and run as admin).
3) Now do you see ID:COM section turn blue ? Under message you can see "Added!". If you see this then phone is recognized by Odin.
4) If your phone was on 4.3 then download this most up to date firmware - from here http://www.sammobile.com/firmwares/download/22863/T889UVUCMK7_T889TMBCMK7_TMB/
5) Once downloaded, extract the file(use 7zip or winrar), once extracted you will see a file with .md5 extension.
6) Now going back to ODIN, click on PDA and then browse to this file which you just extracted.
7) This takes some time, once done you should see a message like "Checking MD5 finished successfully", "Leave CS".
8) You can leave Auto reboot and F-reset time checked.
9) Now click Start and let the process finish.
10) If everything goes fine you should see a green message "Pass"
Let me know how it goes.

I have the same problem as the OP (boots only up to Samsung logo with black bg) but it was not caused by niece downloading games but instead from trying to install jedi masterx2 rom.
I did what ciphercodes recommended and put phone in download mode and odin went through the motions of installing the stock os (in my case version 4.3) but after apparently installing the rom it again booted up to Samsung note II logo in black bg.
luckily I can install either Clockword mod recovery v6.0.4.3 or teamwin v2.8.6.0
The clockword mod recovery can read the external sd card (whereas funnily enough the teamwin can't) and I can attempt recovery from previous backups on cmr or to install a rom from zip file but neither of these work - reboots again to Samsung logo in black background after apparently installing the rom.
both teamwin and cwr mention that they can't mount system and that's probably why no rom is install either using cwr or odin so my guess is that I have to reformat the partitions cause probably efs file is corrupt but I don't know how to do that and I have done extensive search in google but have not found a solution
so ciphercodes if you or anyone reading this can help please reply to this message

ciphercodes said:
Lets see if we can get this resolved.
1) Do you remember what version of Android the phone was on 4.3 or 4.1.2 ?
2) Put your phone in download mode then connect to your computer via usb. Start Odin in admin mode (right click and run as admin).
3) Now do you see ID:COM section turn blue ? Under message you can see "Added!". If you see this then phone is recognized by Odin.
4) If your phone was on 4.3 then download this most up to date firmware - from here
5) Once downloaded, extract the file(use 7zip or winrar), once extracted you will see a file with .md5 extension.
6) Now going back to ODIN, click on PDA and then browse to this file which you just extracted.
7) This takes some time, once done you should see a message like "Checking MD5 finished successfully", "Leave CS".
8) You can leave Auto reboot and F-reset time checked.
9) Now click Start and let the process finish.
10) If everything goes fine you should see a green message "Pass"
Let me know how it goes.
Click to expand...
Click to collapse
I am uncertain of which version the phone was on. If you need I can call t-mobile and have them tell me which version it was on.
I did these steps. the file took a hour to download. and It still didn't work. I follow all steps down to the exact. and when I pressed start. within one second it said FAIL. just the other attempts I made.

BramaKnox said:
I am uncertain of which version the phone was on. If you need I can call t-mobile and have them tell me which version it was on.
I did these steps. the file took a hour to download. and It still didn't work. I follow all steps down to the exact. and when I pressed start. within one second it said FAIL. just the other attempts I made.
Click to expand...
Click to collapse
Unless your t889 Note II was sitting in a drawer and not being updated for the last year or so you probably have 4.3
When you go to download mode do you see "custom binary download: yes ..."
and do you see "knox warranty void:" ?
if so, your phone has been rooted.
but unlike your case, when I try to install stock rom through Odin, it goes through the motions of installing and gives message pass - that is that the stock rom has been installed, but unfortunately it has not installed any rom that my phone can read.

koyanishi said:
Unless your t889 Note II was sitting in a drawer and not being updated for the last year or so you probably have 4.3
When you go to download mode do you see "custom binary download: yes ..."
and do you see "knox warranty void:" ?
if so, your phone has been rooted.
but unlike your case, when I try to install stock rom through Odin, it goes through the motions of installing and gives message pass - that is that the stock rom has been installed, but unfortunately it has not installed any rom that my phone can read.
Click to expand...
Click to collapse
No it says
Product Name: SGH-T889
Custom Binary Download: No
Current Binary: Samsung Official
System Status: Official
Knox Warranty Void: 0
RP SWAEV: A2

BramaKnox said:
No it says
Product Name: SGH-T889
Custom Binary Download: No
Current Binary: Samsung Official
System Status: Official
Knox Warranty Void: 0
RP SWAEV: A2
Click to expand...
Click to collapse
Then you have an un rooted 4.3 rom because the 4.1.2 did not have knox

koyanishi said:
Then you have an un rooted 4.3 rom because the 4.1.2 did not have knox
Click to expand...
Click to collapse
Okay thank you, well then link ciphercodes gave me for the firmware was the right one. But still Failed. *Sigh*

BramaKnox said:
Okay thank you, well then link ciphercodes gave me for the firmware was the right one. But still Failed. *Sigh*
Click to expand...
Click to collapse
Since your phone is not rooted then I think that ciphercodes advice will not work as you can only install a stock rom that way only if your phone is first rooted.
Probably you should try to root your phone using instructions from this thread
http://forum.xda-developers.com/showthread.php?t=2562994
But this might not work for you as it could be that efs file is corrupted or something else as we both boot up to a black screen that only has Samsung logo

koyanishi said:
Since your phone is not rooted then I think that ciphercodes advice will not work as you can only install a stock rom that way only if your phone is first rooted.
Probably you should try to root your phone using instructions from this thread
http://forum.xda-developers.com/showthread.php?t=2562994
But this might not work for you as it could be that efs file is corrupted or something else as we both boot up to a black screen that only has Samsung logo
Click to expand...
Click to collapse
Yeah the chainfire root fail as well. I have tried every file for all the Galaxy II's including mines. none work. Always FAIL in Odin. I'm guessing there is just nothing I can do

BramaKnox said:
Yeah the chainfire root fail as well. I have tried every file for all the Galaxy II's including mines. none work. Always FAIL in Odin. I'm guessing there is just nothing I can do
Click to expand...
Click to collapse
Since your phone is not rooted you may be able to get it repaired under warranty. I think that Samsung warranty is only good for a year, but if you purchased your phone with a American Express gold card (I think other gold cards will also apply) your warranty is extended to double what the original was. So perhaps you have a chance to have your credit card pay for the repair.
Otherwise:
I am no expert but if you want to continue playing with your phone before you get expert advice you may want to play with the recovery mode. To enter recovery mode press volume up and home and power buttons at the same time. once you feel vibrate or after a while release the power button but continue to hold volume up and home buttons and then you will enter recovery mode. you may want to go to menu that says wipe data/factory reset and see if that works. It may be that it is like my phone and the system cannot be mounted in which case you will get that message. After you are through to get out of this menu remove the battery.
But please be aware that I am no expert and you are using this info at your own risk
but I think of doing something catastrophic using this advice in my non expert opinion is small.

koyanishi said:
Since your phone is not rooted you may be able to get it repaired under warranty. I think that Samsung warranty is only good for a year, but if you purchased your phone with a American Express gold card (I think other gold cards will also apply) your warranty is extended to double what the original was. So perhaps you have a chance to have your credit card pay for the repair.
Otherwise:
I am no expert but if you want to continue playing with your phone before you get expert advice you may want to play with the recovery mode. To enter recovery mode press volume up and home and power buttons at the same time. once you feel vibrate or after a while release the power button but continue to hold volume up and home buttons and then you will enter recovery mode. you may want to go to menu that says wipe data/factory reset and see if that works. It may be that it is like my phone and the system cannot be mounted in which case you will get that message. After you are through to get out of this menu remove the battery.
But please be aware that I am no expert and you are using this info at your own risk
but I think of doing something catastrophic using this advice in my non expert opinion is small.
Click to expand...
Click to collapse
Yeah the warranty is expired. and I have tried recovery mode. thats actually the first step before trying to apply a firmware. So recovery hasnt worked either. Guess I will just have to get a new phone. thank you all for oyu help tho. I apperciate it

I was just reading through the thread.. It doesnt seem like you tried flashing Tmobiles Stock 4.3 Firmware in download mode. If you tried to flash a 4.1.2 Firmware when the phone was already updated then I think thats where it failed. Try again but with the 4.3 Firmware through ODIN. After it finishes try rebooting it manually and/or if it doesnt boot again then go back into recovery and factory/data reset again...shouldnt hurt to try..

Double0EK said:
I was just reading through the thread.. It doesnt seem like you tried flashing Tmobiles Stock 4.3 Firmware in download mode. If you tried to flash a 4.1.2 Firmware when the phone was already updated then I think thats where it failed. Try again but with the 4.3 Firmware through ODIN. After it finishes try rebooting it manually and/or if it doesnt boot again then go back into recovery and factory/data reset again...shouldnt hurt to try..
Click to expand...
Click to collapse
From my knowledge the other person who first replied gave me 4.3 firmeware fild link. But in the chances of it could u provide me with a link to a 4.3 firmware u believe will work, because all the ones I found have not worked

[Q] After boot and samsung logo black screen. S3 SGH-I747M Kodoo Canada

I was told to put this question on this forum and I'm really hoping someone can help. My phone is in perfect condition and it would be a shame to have to throw it out:
I'm out of Ideas, please help me.
Here is my info:
Samsung galaxy s3 sgh-i747m from kodoo Canada. I had installed cyanogenmod through their installer over a year ago. I have been using it with my rogers sim with no problems. Less than 2 weeks ago my screen randomly goes black. I try pulling the battery. The samsung logo appears but then back to black but I can hear everything is working. I Try and boot into recovery and everything is black. I boot into download mode and everything looks fine. I try reinstalling cyanogenmod and then Samsung stock through kies and smart switch and every stock kodoo file I can find .
There is one of two things that happen.
If I install a stock below 4.4.2 I get fail in Odin 3.07 and this on download mode:
Odin Mode
Product Name: SGH-I747M
Current Binary: Samsung Official
System Status: Official
Qualcomm secureboot: Enable
Warranty Bit: 1
Bootloader AP SWREV: 2
SW REV Check Fail : Fused 2 Binary 1
If I install a stock rom with 4.4.2 or install from Smart Switch
Everything proceeds perfectly but upon reset I see the samsung logo and then nothing just a black screen with the chime in the background. Still can't boot into recovery. I only see the recovery in blue in the upper left corner but then nothing. I believe after all I've tried I must be on 4.4.2
I would greatly appreciate any help you can give me.

Probably a dumb question on my part but what is "smart switch"?
You can't install any ROM below KK if the phone had stock KK installed on a prior occasion.

I think smart switch is like a newer lighter kies but I could be wrong.
I'm not sure but I don't think I had stock kit kat installed, I think it might have been Jellybean. Is there any way to know for sure? The problem is through odin I would always get fail if I tried any stock rom below 4.4.2.

Odin is the best way to flash the phone with a stock ROM.
I have never used Kies so I can't comment on its effectiveness in restoring a phone.
What error are you getting in Odin when flashing an older ROM than Kit Kat?
What bootloader is on your phone? Have you tried flashing KK via Odin 3.07?

The error I get in Odin is just a red Fail after aboot and on my phone screen it says at the bottom SW REV CHECK FAIL: Fused 2 Binary 1. As for the bootloader, how do I find what my bootloader is?

Odin is failing because you are trying to flash a rom that is trying to downgrade the phone's current bootloader. The fact that the phone has a tripped the warranty bit indicates that it has at least a 4.3 bootloader and cannot be flashed with 4.1.1 or 4.1.2, maybe not even 4.3.
Install the Samsung phone info app from the play store to determine the bootloader. You could also try flashing the stock fob firmware via Odin.

I can't install the samsung info app because I cannot see anything on my screen after the samsung logo. Also I'm not sure what fob is but I tried all of these files with odin 3.07 and none of them brought my screen back to life. http://www.sammobile.com/firmwares/database/SGH-I747M/KDO/

Okay, try this:
download tar version of TWRP from here: https://dl.twrp.me/d2att/
download the latest CM11 for the d2lte and save it to an external sd card;
download CM11 gapps and save it to the external sd card with CM11;
place the sd card into the phone;
download Odin version 3.07;
boot the phone into download mode;
launch Odin and connect phone via USB cable;
uncheck everything in Odin except F.reset time;
flash TWRP in Odin;
when you see the word reset in the Odin status window, disconnect the USB cable, remove battery, replace battery, boot into TWRP, flash CM11, flash gapps;
reboot phone;
install Sansung info app.

So I did everything you listed and when I attempt to reboot into recovery, I see the samsung logo appear with a blue "recovery booting" in the top left corner of the screen. They stay on for maybe 1 second and then the screen is black. I'm starting to give up hope

Did you pull the battery after seeing the word "Reset" in the status window? Did you try flashing TWRP again?

audit13 said:
Did you pull the battery after seeing the word "Reset" in the status window? Did you try flashing TWRP again?
Click to expand...
Click to collapse
I did pull the battery out after seeing "reset" and still nothing. Why would flashing TWRP again help? I'll try it again tomorrow. Thanks for trying to help me out here.

Did you pull the battery, replace the battery, and try to boot into TWRP (not the ROM)?

audit13 said:
Did you pull the battery, replace the battery, and try to boot into TWRP (not the ROM)?
Click to expand...
Click to collapse
Yes I pulled and replaced the battery. Booting into twrp is still home, power and volume up at the same time, right? That's what I did but nothing.

So you see nothing on the screen after pressing the buttons? Try flashing cwm.

audit13 said:
So you see nothing on the screen after pressing the buttons? Try flashing cwm.
Click to expand...
Click to collapse
Yes nothing. After flashing TWRP Twice and removing and replacing battery. I boot into recovery. I see the samsung logo with recovery booting in small and blue in the top left corner and then immediately to complete black. I also tried with CWM and the same result.

Can you boot into recovery after flashing stock kit kat via Odin?
If not, it sounds like something may be wrong with the hardware.

Note 4 looping on first start up screen

Hoping for some advice how to get Sprint Note 4 running again. The phone has never been rooted. Up until a couple of weeks ago most of the OTA updates had been received and applied no problem. A couple of weeks ago my wife pulled it out of her bag and showed me it was on the update screen and had been for a couple of hours eventually the batter went dead. We took out the dead battery charged it and tried to restart. It goes to the Samsung Galaxy Note 4 white on black screen vibrates twice then the screen goes black and it repeats the same thing over and over.
Now i'm not sure how to proceed. I'm familiar with Odin and rooting my own phones but leave my wifes stock normally.
First i tried reset in recovery - When i boot to recovery after a few seconds the android robot lies on its back with a red triangle over it. At the top of the recovery screen it says Android system recovery - LRX22C.N910PVPU3BOF5. I tried wipe data/factory reset and wipe cache partion and rebooting but makes no difference.
I thought install official firmware manually
I put the phone in download mode it displays
current binary: samsung official
system status: official
reactivation lock: off
knox warranty void: 0x0
I downloaded a stock firmware N910PVPU3BOF5_N910PSPT3BOF5_N910PVPU3BOF5_HOME.tar.md5
installed Odin3 v3.10.6.exe
installed F/W this using Odin.
Odin finishes normally, box turns green and PASS! but the phone just restarts and does the boot looping thing.
I don't know what to do next - suggestions? Thanks

Have you tried booting to safe mode, you'll have to Google it as I'm not sure of the procedure for stock phone. What your describing doesn't sound good, I would have thought the odin flash would have worked.
You could always try to odin OG5 Stock tar, can be downloaded from kies. Sorry i cannot offer more but it sounds like you're doing all the right things.
Sent from my SM-G925P using Tapatalk

Yes, I agree, that's good advice. I'd say try KIES first, then safe mode if KIES doesn't yield results.
Did you get to safe mode? From power off, hold power until 2nd splash screen, release and press-hold power plus volume up until it boots or vibrates. I think if you continue to hold, it loops until you release but boots into safe mode.
Unlock screen and go into security (if it boots) and uncheck Reactivation lock, Knox active protection and make sure device isn't encrypted. Finger scanner; remove registered finger prints, and change lock-screen to swipe. Then factory reset or try whichever you prefer to try next. If normal reboot still fails, then factory reset in safe mode and reboot. If still loops, try the KIES or Odin flash. I'm not too familiar with stock and default security but looking at OG5 security options, seems there's redundancies that could potentially be in play preventing Odin flash as if the phone thinks the phone is in the hands of someone other than the registered owner. You may need to bypass it all to boot or flash.
Typically, it's data corruption that causes a loop that stock tar doesn't fix in tars OF5 and below. OG5 has frequent reports of wiping user data but I've seen occasional reports of inability to flash OG5 tar from OF5. I saw another today that reported having to Odin OF5 tar again and take OTA to get to OG5. I asked what the failure indications were but so far only know his rooted phone couldn't get there without taking those steps. So perhaps you're on the right track, it's just the security and our security that's being a hindrance.
Sent from my SM-N910P using Tapatalk

thanks for the suggestions. I tried booting into safe mode but i can never get past the first white on black Samsung Note 4 powered by android screen. No matter how long i hold just the power button it just goes black and back to this screen every few seconds. I never get to the second boot splash screen. Any other way to force the phone into Safe mode?
I've installed kies and smart switch. The phone is not recognized by either whilst boot looping. If i put it in download mode and connect it kies3 displays unsupported device. How do i get Kies let me download a copy of OG5 firmware to my pc to try with Odin? I can't figure this out. I connected my own Note 4 to kies and it recognizes it fine and displays This is the latest firmware Current og5 latest og5 but i still don't see how to download a fresh copy of OG5 to the PC? In Kies i go to Tools, Firmware upgrade and initialisation. I'm entering the model name SM-N910P and then it wants a serial number. How do i determine this? I tried the Dec and Hex numbers from the back of the phone, i tried the Hex number plus a 1 and plus a 9 - i read this is the imei and this is confirmed from looking in settings on my other note 4. I'd really like to get a clean download of sprint OG5 from Kies i've searched for instructions without success.
Suggestions what i can try next? Thanks

waroo14 said:
thanks for the suggestions. I tried booting into safe mode but i can never get past the first white on black Samsung Note 4 powered by android screen. No matter how long i hold just the power button it just goes black and back to this screen every few seconds. I never get to the second boot splash screen. Any other way to force the phone into Safe mode?
I've installed kies and smart switch. The phone is not recognized by either whilst boot looping. If i put it in download mode and connect it kies3 displays unsupported device. How do i get Kies let me download a copy of OG5 firmware to my pc to try with Odin? I can't figure this out. I connected my own Note 4 to kies and it recognizes it fine and displays This is the latest firmware Current og5 latest og5 but i still don't see how to download a fresh copy of OG5 to the PC? In Kies i go to Tools, Firmware upgrade and initialisation. I'm entering the model name SM-N910P and then it wants a serial number. How do i determine this? I tried the Dec and Hex numbers from the back of the phone, i tried the Hex number plus a 1 and plus a 9 - i read this is the imei and this is confirmed from looking in settings on my other note 4. I'd really like to get a clean download of sprint OG5 from Kies i've searched for instructions without success.
Suggestions what i can try next? Thanks
Click to expand...
Click to collapse
This may help your PC detect the phone better in recovery mode for KIES. Can't say it gets past unsupported device but it was a problem I had with adb in recovery on my Windows 8.1 machine. Read the OP and post 14 to see if it applies to you. Try detecting phone in recovery.
http://forum.xda-developers.com/showpost.php?p=34864154&postcount=14
I've always found safe mode a little difficult to get into but once I found my phone had went there when I was carrying something wrapped around the phone while in a belt pouch. Holding both buttons must have been the way it accidentally got there.
That unsatisfied s/n inquiry has puzzled some of us here and we haven't found a solution AFAIK.
I'm not sure but you may have to also Odin OF5 and take OTA like some others have had to do. There are some tar files in general forum that others succeeded with. Sorry but that's about all I can think of. Unless you can get it to Best Buy Samsung Experience or Sprint service center and explain what happened. They should be able to flash stock back on it. That may be best solution since there was no doubt about root or void warranty on that one.
Sent from my SM-N910P using Tapatalk

Thanks for the suggestions.
I found more instruction for getting into safe mode which work on my other note 4 but no success with this one.
I was trying to Odin OF5 it goes all the way through in Odin and displays success but never actually boots.
Would it be possible to replace the stock recovery with something else that might have additional features to get a working f/w to install and then downgrade back to stock or will i risk just making things more screwed up? I wouldn't care about taking OTA updates if i could just get a working F/W back onto this phone.
Encryption and security were not enabled on the phone.
So without S/N what is the work around to use Kies with Sprint phones?

Since you're pure stock and given the problems I'd stay away from a custom recovery at this point. Your reporting a successful odin flash of stock OF5 then rebooting right back to the same boot loop problem is sounding more and more like something has seriously failed in the phone, I'd start thinking replacement.
Sent from my SM-G925P using Tapatalk

SG4 in 4.4.4 stock ROM is looping on grey battery icon.

So this happened about a month ago. The battery drained and when I left it charging I noticed that it was vibrating and showing the grey battery icon and this loops. I have the CMR Recovery v6.0.4.7 and can only access it when connected to the wall charger. I have left it a while on CMR while connected to the wall to see if it need charging but it just does the same thing when trying to boot. I have wiped cache, dalvik cache and selected the "Fix root" option before rebooting and nothing. I have not tried to flash a ROM in fear of bricking it. I made it as far as the "Upgrading Apps" window before fully booting but it turned off. I searched a bit and some people blame a faulty USB Port and/or power switch. I have no problem in buying and replacing the USB port and the power switch, though I don't have soldering tools for the power switch. But since I don't know what the issue is exactly I haven't rushed to buy the USB port replacement. So, the question is: is it a software or hardware problem and can it be fixed? I hope this is a software issue so it can be easier to solve.

I suggest putting the phone into download mode and see if Odin recognises the phone. If it does, I would flash the latest stock rom.

audit13 said:
I suggest putting the phone into download mode and see if Odin recognises the phone. If it does, I would flash the latest stock rom.
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Click to collapse
Odin does recognize the phone on Download Mode. So, what you are saying is to flash the latest non-rooted ROM (OFW), correct? Like the tar files found in sites like SamMobile? That won't remove my root nor custom recovery, right? Kinda of a newb question even though I kinda know the answer, but I just want to make sure.

Flashing a stock ROM will always remove root and twrp.

audit13 said:
Flashing a stock ROM will always remove root and twrp.
Click to expand...
Click to collapse
Hi. So, I flashed the latest stock ROM that is available on SamMobile and it fails in Odin. Now when I plug the phone without going to Download Mode its says something about recovery mode in Kies and and a firmware upgrade issue. What is happening? Thank for your responses, btw.
What I downloaded was a zip titled "SGH-M919-TMB-M919UVUAMDL-1366964131" and inside is and tar.md5 file called "M919UVUAMDL_M919TMBAMDL_M919UVUAMDL_HOME.tar". There on the same folder as Odin.

What error message was displayed in the Odin log?
Post the entire Odin log if possible. This will help to determine the issue.
You confirmed that the phone is an sgh-m919 in download mode?
Even though you turn on the phone and see the message"...firmware upgrade encountered an error...", Odin can still be usedto flash a stock ROM as if the phone was in download mode.
The MDL firmware is too old. Try flashing the latest ROM.