[Q] Screen randomly turns off after KitKat update (Note2) - Galaxy Note II Q&A, Help & Troubleshooting

I was browsing through the forum to see if anyone has a similar problem, but this doesn't appear to be the case.
Since I updated my Note 2 (UAE version) to 4.3, my screen keeps turning off completely randomly (even when in the cradle). It just goes blank. Now - the phone doesn't go to sleep and I know that because if I play video, it still keeps playing (I hear the audio). When the screen goes off, I then need to push power button to turn off the screen and turn it on. If the video is playing, pushing the power button will of course lock the screen, so I actually first need to push home button to get out of the video, then power button to turn off the screen and then power button again to turn it on.
Am I explaining this well? So, the problem is not that the phone goes to standby, the problem is that the screen stops functioning and i need to push power button to put it into standby and then back from standby.
It is completely random - I can sometime work on the phone for hour and nothing will happen, and sometime it will happen after few minutes. It doesn't matter what I am doing, whether playing video, browsing web, checking email etc.
Anyone with a similar problem? Anyone, class, anyone? Bueller? Bueller?

Related

Problem..Volume itself goes up. Please Help

I have a MDA 3. I am facing following problem..
- Can't power it off. Power buttom only works on powering on, but not on powering off.
- At the same time, the volume window pops up (with two volume sliders, "on", "vibrate", and "off), and the left slider automatically slides up on its own, preventing me from accessing anything else. When I try to do something else, go to Programs, or else, this freaking Volume window keeps popping up, and left slider keeps going up and stays up there.
When I try to decrease volume, it keeps going up right after I decrease it. And the volume window is almost constantly popped up.
From time to time, it disappears, allowing me to do something for several seconds or even minutes, but then pops up again.
Yesterday, I even managed to do something for several minutes without it, and even managed to turn MDA off, although I had to press the button for a second longer than usual to turn it off. Today, no luck, can't power it off. If I press it for a bit longer, it just goes in "dimmed" screen mode, but stays powered on.
If HR does not help, 90% chance that you have some hardware problem - stuck key, short circuit or broken connection from keys to the mainboard.

How to turn the screen off and make it stay off?

I find my TP2 screen keeps turning on and it's really annoying. I am not sure what al is causing it to turn on, but my best guess is that alerts (agenda or system notifications) and push email is causing the screen to go from off to on.
This drains battery and causes unpredictable operations when the thing is in my holster, since various parts of the touch screen are randomly pressed. If the screen would just stay off when I turn it off - until I turn it on again - I would be a lot happier camper.
How can I convince the phone that when I turn the screen off with the power button on the top that I really mean it, and I don't want it to turn on again until I tell it to?
before hitting power button, lock the device.
Locking the device appears to shut off communications. Not what I'm looking for. I just want the screen off, nothing else.
Locking the phone does not shut off data or voice communication
Locking the phone does not shut off incoming data or voice communication

[HELP] My screen does not turn off.

I've got a little problem that is draining my battery.
When i press the power button, my screen turns off, but two second later it turns on into the lockscreen.
Already tried a full wipe to look if some app is causing the problem, but nop. it still had the problem.
However the weird thing is that when i use the phone it never turns the screen off. it does sometimes pop up the power menu, but that does not happen often.
I hope someone can help me, because it annoys the heck of off me that i can't even get 7 hours out of my phone w/ minimal use.

[Q] power button issue?

Hi all,
does anyone sometimes have to press the power button (when phone is completely turned off) twice (2 presses to turn on) sometimes?...
so just to confirm
- handset is off
- push power button once (sometimes doesnt come on
- push for second time (and powers up)
im defiantly pushing for long enough
iv have no issues with the button at all when in the UI or when locking/unlocking display
iv done a few tests where i have turned off. then went to switch on, with the same pressure and sometimes it starts with one, sometimes it starts with two presses,
do u think this is a fault? anyone experience this? normal?
just checking...
thanks heaps!
I had the opposite on my first one. When I pressed the power button to turn screen off, the screen went black for 1 sec and jumped back on lock screen.
brodiecb said:
Hi all,
does anyone sometimes have to press the power button (when phone is completely turned off) twice (2 presses to turn on) sometimes?...
so just to confirm
- handset is off
- push power button once (sometimes doesnt come on
- push for second time (and powers up)
im defiantly pushing for long enough
iv have no issues with the button at all when in the UI or when locking/unlocking display
iv done a few tests where i have turned off. then went to switch on, with the same pressure and sometimes it starts with one, sometimes it starts with two presses,
do u think this is a fault? anyone experience this? normal?
just checking...
thanks heaps!
Click to expand...
Click to collapse
to switch on device you have to keep pressed power button for few seconds or u can keep it pressed until you see lights at the touch keys.. :good:
Hi
brodiecb said:
Hi all,
does anyone sometimes have to press the power button (when phone is completely turned off) twice (2 presses to turn on) sometimes?...
so just to confirm
- handset is off
- push power button once (sometimes doesnt come on
- push for second time (and powers up)
im defiantly pushing for long enough
iv have no issues with the button at all when in the UI or when locking/unlocking display
iv done a few tests where i have turned off. then went to switch on, with the same pressure and sometimes it starts with one, sometimes it starts with two presses,
do u think this is a fault? anyone experience this? normal?
just checking...
thanks heaps!
Click to expand...
Click to collapse
I don't think many people would turn their phone completely off so haven't found the issue.
When you power off what will be happening is the phone is off as much as it can be, but these buttons are soft off, the battery is still connected and some power must be drawn to run the power circuitry to detect the button being pressed again to signal to power back up the phone, in the same way when you turn your TV off by the remote, power is still drawn to run the remote sensor on the TV.
To keep the drain on the battery as low as possible so the battery isn't completely discharged over months of storage I suspect the power chip waiting for the on signal again is only sampling every so often to save power so it can be in super deep sleep state. This means depending on where in this cycle you are when you press the power button it might seem like it isn't responding, so typically you have to leave it depressed long enough for it to be "seen".
The better option is to just to put your phone into flight mode if you don't want to be disturbed or want the phone off. I do this overnight and lose no battery power by the morning, so it is as good as off. You can add a button to your home screen to do this quickly, widgets are included already for that.
Regards
Phil
Mine does the same thing.. Sometimes it does it with waking up from sleep also.
Sent from my HTC One X using xda app-developers app

Power button doesn't wake up the phone immediately. 1 minute delay???

Hi all,
Problem: When the phone is turned on, locking the screen works beautifully. Once the display turns off, pressing the power button doesn't do anything... for about a minute. Then the display wakes up and everything is fine again. It doesn't sound like a hardware issue, as the power button works in recovery, and to lock the screen. The screen turns on instantly in recovery and when powering on the phone, so I don't think it's the screen's problem either.
Does anyone have any ideas to fix this problem? Thanks!

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