Camera issue - One (M8) Q&A, Help & Troubleshooting

Hi @ All
i have a big problem with the duo Camera every time it says the lenses are blocked but my hands are far away from the lenses. i tested a lot close up shots same error message, outdoor shot with a lot of light same message.
best regards

I'm having the same problem..
I just got my M8 today, played with it for a couple of hours before unlocking the bootloader. Restored titanium backup after unlocking, everything was fine until I opened the camera. I keep getting the "duo camera blocked" warning, I tried taking pictures for an hour straight but the warning persists and I can't use U-focus or any other duo feature on every picture I take.
I'm on stock ROM and recovery and unrooted. Tried to restore factory settings, no success. Just updated to the newest firmware (1.54.401.10) via OTA but still no working duo camera.
Did you find a fix for it or did you send it back for repairs? I'm a little frustrated because I unlocked the phone before noticing the camera problem...

I have the same problem

Related

[Q] Camera Constantly FC'ing, any ideas??

Hey all. Starting about two weeks ago, I was starting to get constant FC's on my Camera application and all apps that use the camera.
When I tried restoring back to a nightly where the camera had worked, it opened to the front facing camera and as soon as I tried to switch it to the back camera, it froze, then FC'd and refused to open.
I did a completely clean wipe and installed CM7 Final and I am still having the same issue.
I have tried:
1. Fixing permissions
2. Clearing the data for the Camera App through settings->applications and also through Titanium Backup
3. Deleting the Camera App through Titanium and reinstalling CM7 Final
4. Installing a new kernel (SZ)
5. Switching back to a Sense ROM (camera was still FC'ing)
6. Un-rooting my phone AND hard resetting the stock ROM
and NOTHING has worked. I NEED my camera, it's one of the main reasons why I love my phone so much!
I'm on HW004 which I suspect has something to do with this all.
I took this into the Sprint store the last time this happened and they told me that they "replaced the camera application" but I'm not sure if that's entirely accurate.
I would normally take this into the Sprint store again but it's very difficult for me to get there (I'm a college student without a car) so I'd prefer to find a way of fixing it without having to bring it in.
Anyone have any ideas???
andrewkariana said:
Hey all. Starting about two weeks ago, I was starting to get constant FC's on my Camera application and all apps that use the camera.
When I tried restoring back to a nightly where the camera had worked, it opened to the front facing camera and as soon as I tried to switch it to the back camera, it froze, then FC'd and refused to open.
Click to expand...
Click to collapse
If you've wiped and flashed to a different rom, unrooted your phone and did a hard reset of the stock rom and THIS PROBLEM IS STILL PRESENT?.....Then I hate to tell you dude....you don't have a software problem! You need to find a way to the sprint store OR call customer service and go through the whole technical support crap and have them send you a replacement phone or something. It sounds to me like something messed up your camera to where it won't work any more.....maybe you dropped it or something...spilled O.J. on it or something.....Aliens messed around with your phone and are now laughing at you......SOMETHING WENT WRONG WITH YOUR CAMERA and it isn't anything involving software like the camera app!
Here's the info for HTC
http://www.htc.com/us/support/hotline
Here's the info for Sprint
http://www.sprint.com/contactus/
GOOD LUCK!!

[Q] Front Facing camera not working?

Hello
I've just received my Note 2 in the mail today, popped in the sim card and booted it up. Works fine and it's awesome.
When i checked out the camera, it launched fine and i was able to take perfect pictures using the rear camera, but when i switched to the front facing camera, it just came up with a warning saying "Kamera Mislykkedes" (Translated it means "Camera Failed") with 1 button saying "Okay" which would just close the camera app.
If i tried to relaunch it, it would stick to try and use the FFC and simply give the warning again and again.
If i go into Applications and clear all data from the Camera app, it would switch back to the rear camera and thus work again.
But i simply cannot get the FFC to work, i also tried downloading "Pudding Camera" off the market, and it does the same.
I found some other people having problems with older Samsung phones, and it can have something to do with some apps not releasing the camera app correctly after usage. But i haven't installed any apps that didn't come with the phone (except Pudding Camera, but it didn't work before that either).
Anyone got an idea? I really really really really don't want to have to send the phone back already because of a hardware issue, so that's why i'm here.
- Moon
You can try if face unlook works.
Moonbloom said:
Hello
I've just received my Note 2 in the mail today, popped in the sim card and booted it up. Works fine and it's awesome.
When i checked out the camera, it launched fine and i was able to take perfect pictures using the rear camera, but when i switched to the front facing camera, it just came up with a warning saying "Kamera Mislykkedes" (Translated it means "Camera Failed") with 1 button saying "Okay" which would just close the camera app.
If i tried to relaunch it, it would stick to try and use the FFC and simply give the warning again and again.
If i go into Applications and clear all data from the Camera app, it would switch back to the rear camera and thus work again.
But i simply cannot get the FFC to work, i also tried downloading "Pudding Camera" off the market, and it does the same.
I found some other people having problems with older Samsung phones, and it can have something to do with some apps not releasing the camera app correctly after usage. But i haven't installed any apps that didn't come with the phone (except Pudding Camera, but it didn't work before that either).
Anyone got an idea? I really really really really don't want to have to send the phone back already because of a hardware issue, so that's why i'm here.
- Moon
Click to expand...
Click to collapse
Works fine on mine, looks like a hardware problem sorry
Moonbloom said:
Hello
I've just received my Note 2 in the mail today, popped in the sim card and booted it up. Works fine and it's awesome.
When i checked out the camera, it launched fine and i was able to take perfect pictures using the rear camera, but when i switched to the front facing camera, it just came up with a warning saying "Kamera Mislykkedes" (Translated it means "Camera Failed") with 1 button saying "Okay" which would just close the camera app.
If i tried to relaunch it, it would stick to try and use the FFC and simply give the warning again and again.
If i go into Applications and clear all data from the Camera app, it would switch back to the rear camera and thus work again.
But i simply cannot get the FFC to work, i also tried downloading "Pudding Camera" off the market, and it does the same.
I found some other people having problems with older Samsung phones, and it can have something to do with some apps not releasing the camera app correctly after usage. But i haven't installed any apps that didn't come with the phone (except Pudding Camera, but it didn't work before that either).
Anyone got an idea? I really really really really don't want to have to send the phone back already because of a hardware issue, so that's why i'm here.
- Moon
Click to expand...
Click to collapse
Just a guess here but if a factory data reset doesn't fix it, it sounds like a hardware return sorry.
the exact scenario happened to me but with the back camera
Just flash latest stock rom
njthenj said:
the exact scenario happened to me but with the back camera
Click to expand...
Click to collapse
What did you do to get it fixed? I have a similar problem
I have a galaxy note gt n 7000 (galaxy note I) and had this camera fail problem 4 months ago. I have even bought a front camera module from china but the product still didn´t get here. It takes more than a month for these stuff to come to my house in Brazil. Well, anyway, I had given up on trying to solve the problem (that´s why I bought the module) and I usually flash 3 or 4 roms a month (love to mess). So, then, I flashed the ROM super nexus on my phone and opened the camera normally, because the rear camera never had problems and guess what... when the camera opened I saw my face. Scared to death. kkkk. Now, it´s my fourth day using the rom and the front camera is working nice.
I don´t believe most of the users are having hardware issues. I think there´s something related to JB update because ppl started complaining about these camera errors after the update... but who knows. Hope u all have the same luck I had.
=)

Camera focus stuck on N7100

After more than 1.5 yrs of using my Note 2, recently I noticed that sometimes the camera focus gets stuck. It seems to be at macro focus distance. So everything close to the lens will be clear, and things beyond that blurred. There is no way to refocus. No matter what I do (using manual touch focus, setting to autofocus, setting to macro focus, setting to video mode, killing the camera app or restarting the phone) it is stuck for some time. And then it just starts to work again by itself after few minutes. Completely randomly it seems. I'd say it gets stuck approx every 5th time when I turn the camera on.
If I look at the lens, while the focus is stuck, the lens, naturally, also don't move as they move when the focus is not stuck.
What could this be? My bet would be an issue with camera, but I'd like to exclude any possible known issue, before I RMA it. I still have few months of warranty. Normally I would be doing the factory reset, but I was kinda waiting for the 4.3 or 4.4.2 update, and fresh flash.
I'm running stock 4.1.2 (still the latest official for me), and it is rooted, and triangled away. Everything else is stock. I use stock camera app. Also I don't seem to have any other problems. When it does focus, the camera produces sharp photos. SO no problems there either.
PS The lens are clean and undamaged, as is the whole phone.
bump

Unfortunately, camera has stopped - on and off intermittent

Getting a weird one. When I am video'ing, and I try to zoom in, the camera then crashes with "Unfortunately, the camera has stopped". I have tried with Google Camera, which I have installed, and the zoom seems to work fine, but I would rather use the LG G3 camera app. The zoom works fine when not recording, and when taking stills, but only crashes when actually recording
I have tried a full factory reset, and even waited till the next OTA was released (v10i), hoping that a new ROM would fix this, but still having the same problem
Yesterday, when showing someone the issue, the zoom was working ... which confused me, but then later on during the day, had to reboot the phone. Went to show my partner last night that it was working, and it was crashing again. This morning tried to zoom, and yep, it seems to be working today
This has really got me stumped. If it was hardware, you would expect it all the time, and for it to fail on other 3rd party apps. I like the stock app, but cannot use it as my default in case I have the zoom issue, and therefore lose what I am videoing
Anybody have any ideas on this?
The phone is stock, LG-D855 and running V10i-EUR-XX
Has nobody else had this issue, or any ideas how to resolve?

Rear camera/Flashlight not recognized

My rear camera suddenly stopped working. My phone didn't get any hurt in nowhere, just suddenly it stopped working. I was takin photos since 10 minutes before, I locked the phone and I noticed that Torch tile disappeared. I thought it was a bug and I didn't care anymore. The day before I noticed that even rear camera stopped working, I was trying to take a photo but the "change camera" (from front to rear) disappeared in every camera app I was using, camera apps opened by default with front camera opened. I tried to reflash ROM thinking that it was a ROM problem (even if I was using the same rom since months ago and I've never had any kind of problem), no results. Reflashing everything starting from stock firmware, no results. As a last hope, I tried to replace the rear camera by buying a new one, but the problem it's still here. Could someone that experienced the same problem, tell me where the problem could be? Or maybe some possible fixes, every kind of help is appreciated. Thanks.
Same
I have the exact same problem. After wiping the cache the rear camera is recognised and I am able to take a picture with it (which is not saved into gallery) but about 5 minutes later the option to switch to rear camera has gone and all camera apps (including social media such as snapchat) is stuck on front camera. This leads me to think it's not a hardware problem but rather that of software with which I am running cm13 nightlies that I have updated every day for the past week in the hope it will be patched.
I have this exact same problem on my d855 too..!
Sooooo frustrating, I've been looking everywhere for a fix, tried full factory reset the other day (I'm running full regular stock with no root or anything), and sadly that didn't work either... I'm glad to read someone has tried changing the camera hardware, cos that was I step I've considered taking, but I now know would be a waste of time and money...
But still, the problem persists..!
Sent from my LG-D855 using XDA Free mobile app
ehk13 said:
I have the exact same problem. After wiping the cache the rear camera is recognised and I am able to take a picture with it (which is not saved into gallery) but about 5 minutes later the option to switch to rear camera has gone and all camera apps (including social media such as snapchat) is stuck on front camera. This leads me to think it's not a hardware problem but rather that of software with which I am running cm13 nightlies that I have updated every day for the past week in the hope it will be patched.
Click to expand...
Click to collapse
I don't think that's a software problem simply for one reason: I'm on the same rom and kernel since months and camera worked fine. It stopped working suddenly with no reason.
SkankinStudios said:
I have this exact same problem on my d855 too..!
Sooooo frustrating, I've been looking everywhere for a fix, tried full factory reset the other day (I'm running full regular stock with no root or anything), and sadly that didn't work either... I'm glad to read someone has tried changing the camera hardware, cos that was I step I've considered taking, but I now know would be a waste of time and money...
But still, the problem persists..!
Click to expand...
Click to collapse
Yeah now you made me understand why the camera worked for some minutes. I'll try clearing cache after installing new camera module. I'll report the result. Thanks anyway.
Edit: It's not working. At first boot, systemUI doesn't load well, when I reboot everything works fine but rear camera isn't working. Maybe late I'll try with phone's camera. Now I'm using the new one bought some days ago.
same here!!!!! I'm using LOS13.1 on my d855 and i can't fix it... any idea?
What OS are you guys running? Is everyone experiencing the issue on Cm13?
Also try cleaning the camera connections really well.
I have same problem. Although i expirienced it first time on Lineage OS 14.1. Now 30B, but it still not working. I was listening to music through external speakers, and suddenly it stopped working. Music app was "playing" but i couldnt hear anything and when i exit the app my phone just stops working and starts being laggy as hell. Later that day i found out my camera is not working. I tried reattaching cam connector but it did not work...idk if i should order a new camera or it might be a software fix or something
same problem
happened to me after upgrading to 6.0 , downgraded back to 5 with no luck , even opened my phone and released and reconnected the 3 cables inside with no luck at all . don't know what to do
It's "good" to see other people with the same problem as me.
I replaced the camera and it still won't work.
I'm afraid that it might the problem with our motherboard...How can software block our camera even tho all of us fully reinstalled ROMs/Modems etc? It would be awesome if dev would see this and tell us what is the actual cause of this
If you reinstalled the entire OS using a TOT method, no files are left behind. This is more likely a hardware issue.
The Camera module is extremely close to the problematic hot chip on the G3 so it's not impossible something got messed up.
I have a d852 in Canada that doesn't get hot and I'm having this problem too. Going to order a new camera since I know this is a hardware issue. Hopefully fixed the issue. Not cool having no rear camera or flashlight
It's impossible Every G3 gets hot...you either are not heavy user or idk...but every G3 that i've held had the issue of overheating at some point...and indeed it can ruin everything...imagine 120C on your processor...that kills everything around it...idk if my processor got that hot as i've seen in some cases it did on internet, but it did go up to 90ish...and that is too damn hot
FIX ISSUE be Done
Hi all .
Problem method for repair
Issue is easy buy new rear camera D855 or this same conector D820/D821/Nexus5 is this same and all works fine I'm tested on my D855 International
camera From D821 perfect fit and don't had any foult. Great work and my G3 alive rear again :good:
( !!! URGENT !!! Don't put any paper or any dirt this is short fix and maybe You can crack connector camera on motherboard !!!)
If U still like Your's G3 don't put any **** tourial with fix BUY NEW CAMERA couple $$ AND FIX very cheap and clean LG STILL ALIVE :laugh:
(Camera had two IC chip and that is problem (burned or heat out)
Flash light it's well had same problem if U have problem camera,
In camea foult You cant turn on flashlight (software thinking camera all time working if camera is broke).
If u tru turn on flashlight he said (on broke camera) " Immpossible turn on flash light when camera work" !!!!!

Categories

Resources