Just picked up my new M8 yesterday. After using it for a day I have noticed a crackling nosie coming from the top speaker, almost as if its blown. Is anyone else having this problem or am I just unlucky?
Mine does it on calls and not music
Sent from my HTC One_M8 using Tapatalk
Don't have a speaker problem but just noticed a defect on the top speaker right below the camera. The covering is coming off slightly and isn't level with the screen. You can tell the glue isn't very strong it pushes back in and then come s right back when you remove your finger. Gonna try to get it replaced from T-Mobile. You have 14days to get a replacement I highly recommend doing it if you're not satisfied.
Sent from my HTC One_M8 using xda app-developers app
No crackling on my speakers. I've heard several people having this issue with the M8 from other carriers. I would definitely take it back and exchange it.
Sent from my HTC One_M8 using Tapatalk
Yea thats what I figured I would do. I found a video on YouTube of a guy claiming a toothbrush could fix it, doesn't work! Now the only problem is finding a store in my area that has them in stock!
I just picked up mine yesterday and it has the same issue.
Sent from my HTC One_M8 using xda app-developers app
I'm glad to know its not just me! My friend has the Dev version and the difference between the two is very noticible. However it isn't terrible if the volume is under half, so until I can get a new one that's how its going to stay
Took mine back to the store. They tried the demo phone and got the same results. So I'm waiting on my replacement. Unfortunately if its the same, I might have to switch to the s5
Sent from my HTC One_M8 using xda app-developers app
The store you took it back to should issue the replacement
Sent from my HTC One_M8 using Tapatalk
They're waiting for another shipment. Both stores in my area sold out.
Sent from my HTC One_M8 using xda app-developers app
otariq said:
Don't have a speaker problem but just noticed a defect on the top speaker right below the camera. The covering is coming off slightly and isn't level with the screen. You can tell the glue isn't very strong it pushes back in and then come s right back when you remove your finger. Gonna try to get it replaced from T-Mobile. You have 14days to get a replacement I highly recommend doing it if you're not satisfied.
Sent from my HTC One_M8 using xda app-developers app
Click to expand...
Click to collapse
Same issue here, pretty annoying. Going to take it back later today, but not sure if I'll be able to get an exchange - as others have mentioned, most stores are sold out. Pretty lame of HTC, now I'll have $636 burning a hole in my pocket for the next week or so - 636 that could go towards an S5 or something. :/
---------- Post added at 01:35 AM ---------- Previous post was at 01:33 AM ----------
DEFINITIONOFREAL said:
They're waiting for another shipment. Both stores in my area sold out.
Sent from my HTC One_M8 using xda app-developers app
Click to expand...
Click to collapse
I have about a dozen stores in my area, all are sold out. One guy told me they only got like 5 of them in, wtf.
My store finally got some in! Walked in, put it on the desk, the lady said "Speaker Problem?" ran to the back, got me a new one and I was out in 10 min. New device works great!
soccerdude288 said:
My store finally got some in! Walked in, put it on the desk, the lady said "Speaker Problem?" ran to the back, got me a new one and I was out in 10 min. New device works great!
Click to expand...
Click to collapse
Would you describe the defect as a constant metallic grating sound in the background of songs and whatnot?
soccerdude288 said:
My store finally got some in! Walked in, put it on the desk, the lady said "Speaker Problem?" ran to the back, got me a new one and I was out in 10 min. New device works great!
Click to expand...
Click to collapse
Yeah I'm on my 3rd one and it finally seems to be OK. The hard part is finding a store that has them in stock or admits they have them when you tell them you want to do an exchange. :/
Anyways, one the sales guys told me they've had a lot of S5's coming back too, due to various misc issues.
aznsephyi said:
Would you describe the defect as a constant metallic grating sound in the background of songs and whatnot?
Click to expand...
Click to collapse
Ummm... i would put it very close to the noise my car speaker made when it was recently blown... Again only coming out of the top speaker when it was turned up. It just sounded like a rattle... The one thing that I really noticed it on was MKBHD's review on the Dot Cover Case. 10 seconds into him talking it had already sounded crappy. Thats the video I used to reference my new one.
soccerdude288 said:
Ummm... i would put it very close to the noise my car speaker made when it was recently blown... Again only coming out of the top speaker when it was turned up. It just sounded like a rattle... The one thing that I really noticed it on was MKBHD's review on the Dot Cover Case. 10 seconds into him talking it had already sounded crappy. Thats the video I used to reference my new one.
Click to expand...
Click to collapse
Yup, basically sounds like my problem. Looks like I'm going in tomorrow for an exchange. Thanks!
Speaker volume, troubleshooting steps?
I compared the speaker volume and quality of my HTC one M8 speakers with my Samsung note 2 and found out the volume level of both the devices was more or less the same, but the HTC offered a little more bass.
The sound is very less at 50% volume level and drastically increases after 80%-100%
I am not sure if the speakers of my device are up to the mark. How do you guys troubleshoot the speakers sound? Any specific method or just relying on ears?
tanmayrocks said:
I compared the speaker volume and quality of my HTC one M8 speakers with my Samsung note 2 and found out the volume level of both the devices was more or less the same, but the HTC offered a little more bass.
The sound is very less at 50% volume level and drastically increases after 80%-100%
I am not sure if the speakers of my device are up to the mark. How do you guys troubleshoot the speakers sound? Any specific method or just relying on ears?
Click to expand...
Click to collapse
Ive just been going off of my ears... Again depending on what I was listening to it was sometimes hard to hear. But I used MKBHD's review of the Dot Cover case to go off of. I could tell in the first 10 seconds.
1 year warranty
Just wanna remind you guys that tmobile has a 1 year guarantee on any phone you purchase from them, so even if you're past your 14 days you can still call customer service and get them to send you a replacement. The only thing the 1 year warranty doesn't cover is physical damage like a broken screen/body or water damage. I've had tmo for over 10 years and have gotten a bunch of replacements on phones that developed issues.
I am having this crackling, popping, static annoying, irritating, hurting noise during call... actually mine is at&t.. I bought two of them and they had the same issue.. Also lot other issues highlighted in various forums (like bluetooth, battery life, etc)
Related
I am on my 3rd rear speaker. They blow so easy. Is there a replacement that will last longer than the factory?
I'm in the same boat. But from what I've seen there is no better speaker available. I've looked and looked.
Has any of your blown speakers had to do with running cm roms?
I dont know if its specifically cm roms or just roms that incorporate a gain adjustment, but cm always made my rear speaker crackle.
The first time I flashed cm, I noticed it. I didnt stick with the rom very much due to wanting 4g and gps, so I flashed to a sense rom and the crackling speaker went away, even with volume turned up 100% and playing a normally loud song (like silverstein or a day to remember) the speaker would handle it fine for as long as I played music.
Flashing back to cm7, the speaker crackled when the phone rang. Even at lower volume, it would crackle a little bit. I tried tuning the dsp settings and CM sound level settings, but still had the crackling. Now I've flashed back to a sense rom, and the speaker crackles, but not nearly as much, just when playing songs at full volume.
Dont know if this is what happened with you, but possibly a reason?
Mine was after I flashed my first Rom. Forgot which one it was but it was a sense Rom tho, not cm. I got to playing around with the dsp manager and guess I tweaked a little too much, lol.
Sent from "The EVO" using XDA Premium
Lol...if I had seen this post earlier. I just made one in the general section similar to this one. Im with you on the sound quality....pretty bad. I may pick up a TP2 and see if that helps any. Thats if it even fits.
via EVO.
Blackcircle said:
Lol...if I had seen this post earlier. I just made one in the general section similar to this one. Im with you on the sound quality....pretty bad. I may pick up a TP2 and see if that helps any. Thats if it even fits.
via EVO.
Click to expand...
Click to collapse
I'm willing to try anything at this point, lol.
Sent from "The EVO" using XDA Premium
I'm replacing mine every few months. I think my problem is that I'm getting little metal shavings in my speaker. I have a Fab shop so there is metal everywhere. Everytime it gets too distorted I throw a new speaker in and I'm good for a few months. I have never had this happen with any other phone I've owned they are just garbage speakers.
Sent from my PC36100 using Tapatalk
jayharper08 said:
I'm willing to try anything at this point, lol.
Sent from "The EVO" using XDA Premium
Click to expand...
Click to collapse
whats tp2?
jasongthang said:
whats tp2?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1042728
HTC Touch Pro 2
So does the tp2 loud speaker work? They hadn't really come to a conclusion in that thread.
Looking at some of the other speakers, the TP2, Droid, HTC Snap, and Evo all have the same speaker, unless they just use the same picture for the website.
I wonder if you could get the loud speaker from a Nextel phone to work..?
I think blackcircle was going to give it a try. Hopefully he will report back as I'd like to know also.
Sent from "The EVO" using XDA Premium
drtdiver83 said:
I'm replacing mine every few months. I think my problem is that I'm getting little metal shavings in my speaker. I have a Fab shop so there is metal everywhere. Everytime it gets too distorted I throw a new speaker in and I'm good for a few months. I have never had this happen with any other phone I've owned they are just garbage speakers.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
That is the exact problem, I see it every day. The metal filings disrupt the polarization of the speaker, causing it to crackle.
I don't have this problem but that is good to know
Sent from "The EVO" using XDA Premium
HTC heros speaker will work
Sent from my PC36100 using XDA App
cor4twenty said:
HTC heros speaker will work
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Thank you. It's nice to have options.
Sent from "The EVO" using XDA Premium
do the metal shavings that get stuck on the speaker cause permanent damage?
Sunsparc said:
That is the exact problem, I see it every day. The metal filings disrupt the polarization of the speaker, causing it to crackle.
Click to expand...
Click to collapse
I second that. My 2 brothers and myself all got the evo the same day. I'm on my third speaker and they have never changed it. Every time I change it there is metal stuck to it.
Its either causing problems with the magnet or its the foil of the speaker getting damaged. Permanent damage I do not know. I just replace the speaker its easier than trying to clean it. I just think its a crap speaker in general. my old tp2 had great audio clarity compared to this phone.
Sent from my PC36100 using Tapatalk
Once I had taken some coffee filter material and covered the little screen over the speaker and that kept the speaker nice and clean. But that had drawbacks also. the sound was a bit muffled and the filter material resonated with certain pitches making it undesirable. So now I just replace the speaker when it craps out.
Sent from my PC36100 using Tapatalk
How easy is it to replace, or is it worth going to sprint and having them replace it? I don't want to open it up to replace the speaker and mess something else up, and then the warranty is voided.
Well...voided from a physical standpoint.
Do our Epics have 2 mics?
People cannot hear me on a call unless I'm in speakerphone. It seems as though they can hear me blowing into the mic during a regular call if I blow into the hole on the bottom right (plz hold the 6th grade jokes).
Sent from my 1987 EpicBrick
I don't think we have two mics. I believe that the sensitivity of the mic is increased when in speakerphone mode.
Interesting, perhaps I have something stuck deep inside.
Or I have a setting snafoo, though I doubt it, since I have clean wipe flashed 4 roms in the past 24 hours.
Sent from my 1987 EpicBrick
Anyway to up the sensitivity manually until I can figure it out?
Sent from my 1987 EpicBrick
I had a similar (actually opposite issue) as the OP. When I was on speakerphone, no one could hear me. But when I held and spoke on the phone the traditional away (in other words phone up to my ear and not on speakerphone), then people could hear me. Tried reflashing EC05 then OTA to EI22 and that did not fix the issue. Determined it was a hardware issue. Ended up going to Sprint and having phone replaced (I had TEP).
I read recently, maybe today, that our phones have two mics. Unfortunately, I can't remember where I read that, so I can't back it up with a source! Based on the description of both of your problems, it seems logical that the phone has and uses two different mics depending on whether the user is in speakerphone mode or not.
This phone indeed does have two mics. The second microphone is used only for speaker phone, and is located in the right hand portion of the earpiece grille.
What's unfortunate is that although that mic is part of an array that includes the front camera and keyboard and is easily replaceable, the main microphone is on the board and requires the phone to be swapped.
Sent from my SPH-D710 using xda premium
MeetFace said:
Do our Epics have 2 mics?
People cannot hear me on a call unless I'm in speakerphone. It seems as though they can hear me blowing into the mic during a regular call if I blow into the hole on the bottom right (plz hold the 6th grade jokes).
Sent from my 1987 EpicBrick
Click to expand...
Click to collapse
This is actually a pretty common symptom of bad mics that come in to our store: no one can hear you talk or even yell, but for some reason, the mic will pick you up blowing in to it. I suspect its because your simply putting more physical pressure on the mic, but I've never been able to come to a good conclusion.
Sent from my SPH-D710 using xda premium
squshy 7 said:
What's unfortunate is that shield that mic is part of an array that includes the front camera and keyboard and is easily replaceable, the main microphone is on the board and requires the phone to be swapped.
Click to expand...
Click to collapse
partly correct- it's on the board with the keyboard, but not the camera, and doesn't require a phone swap. the circuit board can be replaced; i watched the tech replace mine, in store, in about 15 minutes. i was impressed they had the part in stock.
(no insurance, no cost either)
edscholl said:
partly correct- it's on the board with the keyboard, but not the camera, and doesn't require a phone swap. the circuit board can be replaced; i watched the tech replace mine, in store, in about 15 minutes. i was impressed they had the part in stock.
(no insurance, no cost either)
Click to expand...
Click to collapse
Ahh you know, your right (look at me, the tech forgetting what the internals of my old phone look like).
BOTH mics are on the keyboard array...it's sticky on one side, and adheres to one side of a gray frame that nestles the motherboard on the other side.
Either way, your correct, the mic is replaceable. Unlike every other phone i work on lol.
Sent from my SPH-D710 using xda premium
squshy 7 said:
This phone indeed does have two mics. The second microphone is used only for speaker phone, and is located in the right hand portion of the earpiece grille.
Click to expand...
Click to collapse
Sinced I sit the phone on its face so the speaker is facing me, that might be why nobody can hear me while I got them on speaker phone. Learn somthing new all the time here.
Ugh, sounds like ill have to send it in to Samsung again. I have squaretrade 2yr, perhaps ill wait a couple weeks until my year warranty is up with Samsung and have then take care of it.
Thanks everyone for your help.
Sent from my 1987 EpicBrick
MeetFace said:
Ugh, sounds like ill have to send it in to Samsung again. I have squaretrade 2yr, perhaps ill wait a couple weeks until my year warranty is up with Samsung and have then take care of it.
Thanks everyone for your help.
Sent from my 1987 EpicBrick
Click to expand...
Click to collapse
Hmm..i could possibly help you out?
I may have a couple of harvested parts at work, if i can spare one, i could possibly ship it to you...if you feel adventurous enough to take your phone apart. Following my instructions of course lol.
PM me if you want
Sent from my SPH-D710 using xda premium
This exact thing happened to me after toying around with voodoo sound.
Flash to stock and see if it fixes it. You will need to do this anyways for repair.
squshy 7 said:
Hmm..i could possibly help you out?
I may have a couple of harvested parts at work, if i can spare one, i could possibly ship it to you...if you feel adventurous enough to take your phone apart. Following my instructions of course lol.
PM me if you want
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Snap, I would totally be willing to do this, but I already sent it off. Plus, I still have 1 yr of accidental with SquareTrade.
digiblur said:
This exact thing happened to me after toying around with voodoo sound.
Flash to stock and see if it fixes it. You will need to do this anyways for repair.
Click to expand...
Click to collapse
Digi, I tried a couple different versions of CleanGB, which do not have a voodoo kernel, so unfortunately I don't think that will have the same result for me...at least, I surely hope not, haha, I just mailed it off to Sammy last night.
Everyone, thanks for your interest in helping me.
same proble with my phone
Hi friends
Same proble with my mobile,
What is solution for this ?
Kindly help.
squshy 7 said:
Ahh you know, your right (look at me, the tech forgetting what the internals of my old phone look like).
BOTH mics are on the keyboard array...it's sticky on one side, and adheres to one side of a gray frame that nestles the motherboard on the other side.
Either way, your correct, the mic is replaceable. Unlike every other phone i work on lol.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
MeetFace said:
Do our Epics have 2 mics?
People cannot hear me on a call unless I'm in speakerphone. It seems as though they can hear me blowing into the mic during a regular call if I blow into the hole on the bottom right (plz hold the 6th grade jokes).
Sent from my 1987 EpicBrick
Click to expand...
Click to collapse
My regular Mic went out. Sent mine in for repair and they replaced my Mic unit and it was fine.
sent from my ginormous Note II
2 of my lines got HTC one's
1 blue after 2 days speakers started making weird noises like cracks
going today to best buy to replace it.
my other line got silver one 2 days later external speakers work then totaly mute then start working again
both will be replaced as they are within 14 days but jeez did anyone have same issue/s ?
The only audio problems I'm having is with Bluetooth streaming and cracking audio in certain apps. But this is a kernel issue since AOSP ROMs do not have the issue and the international model currently has the same problem.
NotATreoFan said:
The only audio problems I'm having is with Bluetooth streaming and cracking audio in certain apps. But this is a kernel issue since AOSP ROMs do not have the issue and the international model currently has the same problem.
Click to expand...
Click to collapse
I really hope HTC fixes it.. I will report when I come back from best-buy today.
Thank you.
Had an AT&T One and now have a Verizon one. My wife also has one. No audio/speaker issues with any of the three phones.
Haven't noticed any speaker or audio problems. Loudest phone, especially ringer I've had. Connected to car blasting Pandora without any distortion (with audio cable, not bluetooth)
Sent from my HTC6500LVW using XDA Premium 4 mobile app
I have read one or two members has posted about cracking speakers I think both said top one. But havent heard anyone else. So doubt it wide spread. I never keep my vol maxed
Sent from my HTC6500LVW using Tapatalk
I haven't had the problem either it might just be some devices have defective speakers I even use mine full volume a lot and no problems with that either.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
patt2k said:
2 of my lines got HTC one's
1 blue after 2 days speakers started making weird noises like cracks
going today to best buy to replace it.
my other line got silver one 2 days later external speakers work then totaly mute then start working again
both will be replaced as they are within 14 days but jeez did anyone have same issue/s ?
Click to expand...
Click to collapse
You might wanna search the forums. I've seen a few posts like this here and there. Might be of help.
My top speaker makes a crackling/popping noise at higher volumes. Going to try to do warranty replacement through HTC.
GrayTheWolf said:
My top speaker makes a crackling/popping noise at higher volumes. Going to try to do warranty replacement through HTC.
Click to expand...
Click to collapse
The blue htc one I had on one of my lines we replaced at best buy no issues this one works just fine.
Getting silver replacement tomorrow.
Will report tomorrow.
I had my first One blow the top speaker from a light drop. Was so garbled I could not hear a phone conversation. My replacement has serious popping and cracking at medium volumes now (no drops) but I can still hear in-call fine.
I work as a mechanic in a welding/fabrication shop so my speakers collect iron dust daily. I keep my phone in my lunch box and still get metal in it. I think the speakers are temperamental to ferrous dust and drops.
I also have read similar posts around the forums here about the top speaker popping.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
kdj67f said:
I had my first One blow the top speaker from a light drop. Was so garbled I could not hear a phone conversation. My replacement has serious popping and cracking at medium volumes now (no drops) but I can still hear in-call fine.
I work as a mechanic in a welding/fabrication shop so my speakers collect iron dust daily. I keep my phone in my lunch box and still get metal in it. I think the speakers are temperamental to ferrous dust and drops.
I also have read similar posts around the forums here about the top speaker popping.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Ziploc that puppy at the shop!
Sent from my Nexus 7 using Tapatalk 4
dottat said:
Ziploc that puppy at the shop!
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
I was considering cutting up some screen protectors and covering the speaker grilles and see how that works out. Otherwise, yes, a Ziploc it is!
Sent from my HTC6500LVW using XDA Premium 4 mobile app
kdj67f said:
I was considering cutting up some screen protectors and covering the speaker grilles and see how that works out. Otherwise, yes, a Ziploc it is!
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
whoops I forgot to update
So the blue htc one replaced by Best-Buy works just fine no issues at all.
Silver htc one replaced by verizon works just fine!
seems like 2 bad phones for 2 different people
I feel your pain !
patt2k said:
2 of my lines got HTC one's
1 blue after 2 days speakers started making weird noises like cracks
going today to best buy to replace it.
my other line got silver one 2 days later external speakers work then totaly mute then start working again
both will be replaced as they are within 14 days but jeez did anyone have same issue/s ?
Click to expand...
Click to collapse
Hi there ! i picked up this phone October 26 2013 , replaced it november 23 2013 , and now again muffled crackling speaker , so sending it back for repair to HTC tomorrow March 18th ! Yup like the phone but , Come on HTC !!!!!!!!!!!!!!! Take care my friend :good:
ramvx68 said:
Hi there ! i picked up this phone October 26 2013 , replaced it november 23 2013 , and now again muffled crackling speaker , so sending it back for repair to HTC tomorrow March 18th ! Yup like the phone but , Come on HTC !!!!!!!!!!!!!!! Take care my friend :good:
Click to expand...
Click to collapse
Seriously. This phone is arguably still the best phone on the market. But the purple camera and fragile speakers are just silly issues plaguing users.
I never had any issues on my phone until I spill water on my phone. My friend told me let the cloth absorb the water and let it air dry. After that whenever I'm calling on speakerphone, there's a crumpling sound. However, if I'm listening to music, there are issues on it. Maybe it will improve once all the liquid dried out.
buenarc said:
I never had any issues on my phone until I spill water on my phone. My friend told me let the cloth absorb the water and let it air dry. After that whenever I'm calling on speakerphone, there's a crumpling sound. However, if I'm listening to music, there are issues on it. Maybe it will improve once all the liquid dried out.
Click to expand...
Click to collapse
You shouldn't use your phone for at least a week or so after you spill water on it.
My bottom speaker is noticeably louder than the top and at certain frequencies seems to buzz a bit (especially during speakerphone calls). It also doesn't seem to be as loud as it should during regular phone calls, but I don't know if that's just me. My camera works fine though so without a root method I don't feel the need to risk sending it in to HTC and getting back a locked phone. For now I'll just deal with it.
Crawshayi said:
My bottom speaker is noticeably louder than the top and at certain frequencies seems to buzz a bit (especially during speakerphone calls). It also doesn't seem to be as loud as it should during regular phone calls, but I don't know if that's just me. My camera works fine though so without a root method I don't feel the need to risk sending it in to HTC and getting back a locked phone. For now I'll just deal with it.
Click to expand...
Click to collapse
HTC won't touch the software if it is stock.
Just started to play some music the other day and noticed that my speakers are blown, has anybody had this issue?? Will Verizon/HTC warranty the phone for just blown speakers.
gist901 said:
Just started to play some music the other day and noticed that my speakers are blown, has anybody had this issue?? Will Verizon/HTC warranty the phone for just blown speakers.
Click to expand...
Click to collapse
if you purchased the device from Verizon you can def get a refurb warranty replacement, I highly recommended dealing with customer service rather than go to the store, (they can give u a new phone anyway unless within 14 days so it's a wasted trip)
1-800-922-0204, just press 0 until it asks for ur billing password and it'll bring you to a rep.
Will be no issues getting refurb with blown speakers.
If wasn't bought from Verizon then I'd call HTC see if they fix for free. I've never sent to HTC, only gotten refurbs from VZW, so no idea how HTC handles these things.
Best of luck!
andybones said:
if you purchased the device from Verizon you can def get a refurb warranty replacement, I highly recommended dealing with customer service rather than go to the store, (they can give u a new phone anyway unless within 14 days so it's a wasted trip)
1-800-922-0204, just press 0 until it asks for ur billing password and it'll bring you to a rep.
Will be no issues getting refurb with blown speakers.
If wasn't bought from Verizon then I'd call HTC see if they fix for free. I've never sent to HTC, only gotten refurbs from VZW, so no idea how HTC handles these things.
Best of luck!
Click to expand...
Click to collapse
Thnx andy for the info, will definately give it a go and see what happens.
By the way, I'm on Bone Stock 1.4.1 and loving every sec of it. Great work!!
thnx
I have had two different Ones blow speakers so far. I work in a metal fab/welding shop and the top speaker collects ferrous dust very quick. But, Verizon has sent me two refurb units with no problems. I ended up cutting a screen protector up to cover the speaker grilles and have had good luck since.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
I've had the speaker issue. I believe that mine was also due to metallic dust exposure. Oddly enough, I haven't had a phone with that problem since the original Droid Incredible days. My Thunderbolt, Rezound, and DNA all seemed immune to any speaker distortion issues.
I bought my ONE through Best Buy, so I went through them instead of Verizon or HTC for a replacement/warranty. What a pain in the butt, they replaced it for free, but the replacement phone was refurbished and the screen is not level with the speaker grills. I am not thrilled with the build quality of the replacement, but at least everything works as it should.
I'm telling you, the screen protector with a few tiny holes poked in it is the trick! It does muffle the sound slightly, but the amount of metal that it keeps out is amazing. Just the amount of dust that finds it's way into my pocket is crazy.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Fix it with a magnet...
I've had this happen on multiple phones from my Inc 1 and up to my HTC One.
I take a magnet I've removed from an old hard drive, and then crank the music while moving the magnet around by the speaker openings. I always pull out some really tiny particles, and have fixed multiple speakers using this method.
Those that have gotten a refurbished device did you relock and return to stock before sending back. I'm having the same issue with my speaker and my headphone jack not working properly. Thanks.
I returned my phone's to the stock ROM, recovery and locked the bootloader but left them s-off when I returned them.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
We are on our second Moto Z2 Force. The first one had a pretty bad feedback/squeal and static in the ear piece. The rep at Best Buy heard it too and swapped the phone out right away. The second phone doesn't have the squeal that the first one had, but it still has a static in the background as a phone conversation happens. It is quite low but it is always there. It's as if the gain is up too high. Anyone else notice this static in the background??
(I also have a Note 8 and a LG V20 that are totally silent when on a call).
EDIT: My daughter reports it on hers too and especially with the headphone dongle plugged in and not playing music. I sense a 14 day return window transaction coming up.... Phone is awesome otherwise!
emtownsend said:
We are on our second Moto Z2 Force. The first one had a pretty bad feedback/squeal and static in the ear piece. The rep at Best Buy heard it too and swapped the phone out right away. The second phone doesn't have the squeal that the first one had, but it still has a static in the background as a phone conversation happens. It is quite low but it is always there. It's as if the gain is up too high. Anyone else notice this static in the background??
(I also have a Note 8 and a LG V20 that are totally silent when on a call).
EDIT: My daughter reports it on hers too and especially with the headphone dongle plugged in and not playing music. I sense a 14 day return window transaction coming up.... Phone is awesome otherwise!
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No static on my phone or it would have been returned by now.
emtownsend said:
We are on our second Moto Z2 Force. The first one had a pretty bad feedback/squeal and static in the ear piece. The rep at Best Buy heard it too and swapped the phone out right away. The second phone doesn't have the squeal that the first one had, but it still has a static in the background as a phone conversation happens. It is quite low but it is always there. It's as if the gain is up too high. Anyone else notice this static in the background??
(I also have a Note 8 and a LG V20 that are totally silent when on a call).
EDIT: My daughter reports it on hers too and especially with the headphone dongle plugged in and not playing music. I sense a 14 day return window transaction coming up.... Phone is awesome otherwise!
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Click to collapse
YES!! And I've only had this phone for a few days. Please allow me to share a post I made on another forum
10-03-2017 12:33 PM
Greetings everyone,
As of yesterday evening I'm a new and first time owner of a Motorola smart phone (I came from the lg v20). Prior to that a Samsung...so I'm wondering if my issue is something I should be seriously concerned with or if it can be fixed in an update considering it's something I've never had to deal with before.
To get to the point my speaker phone whether I'm on a call or using the GPS is making a crackling sound and its slightly annoying. It doesn't happen AT ALL when I play music on full blast. My phone is the US ATT model. Is this something that could be fixed with an update or should I swap it asap ? Thx
As far as the replies go to that post 3 out of 4 people have the exact same issue. Some on T Mobile.
I went in to the ATT store yesterday and even the demo unit was doing it.
Interesting. Looks like my wife and girls want me to return these and go with a Pixel2. They'll keep their old phones until they arrive. It's unfortunate as Moto's are great phones. They came from the Droid Turbo and Droid Turbo 2. It's totally a defect in manufacturing. Maybe the QC needs to be increased at the factory to not let these defective units out. I'm also betting that not all Moto Z2's share this problem.
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emtownsend said:
Interesting. Looks like my wife and girls want me to return these and go with a Pixel2. They'll keep their old phones until they arrive. It's unfortunate as Moto's are great phones. They came from the Droid Turbo and Droid Turbo 2. It's totally a defect in manufacturing. Maybe the QC needs to be increased at the factory to not let these defective units out. I'm also betting that not all Moto Z2's share this problem.
Sent from my SM-N950U using Tapatalk
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Definitely not all of them. I think we would hear a lot more about it if so.
It is a shame because I really like this phone and have three mods on the way....smh
Lato9905 said:
Definitely not all of them. I think we would hear a lot more about it if so.
It is a shame because I really like this phone and have three mods on the way....smh
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My wife and daughter love the slim battery mod by the way. They were set to get the projector mod too. I'm going to see if Best Buy minds swapping the phones again. (My daughter hasn't swapped but my wife is on her second). I'd like it if she could keep it since she's very familiar with the Droid family. We'll see later today when we drop by...
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Has anyone else tried the headphones with the music muted or off?
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I can confirm this intermittent crackling on the speaker in one of two of my force devices. It's a driver issue, as it only happens "sometimes". I too, have the scratchiness when using the output dongle.
I wouldn't recommend this device, till they release an update.
I bought mine for teens, so small issues like this don't really matter. But if this is your main device, and you plan on using it for multimedia (music, YouTube on speaker etc), might want to wait.
It's a shame since it's a pretty cool device
ive been noticing this as well, hoped it will be fixed in an update or custom rom, but if the consensus is hardware i might be screwed and will just have to deal with it
it is intermittent, i dont hear it every time i make a call but it does pop up now and then. dont hear it when playing music
i hope it is a software issue... I'm on my 3rd Z2 and I don't really want to get a 4th, each time I am dropping $25 on a screen protector
For all of you having problems
I created a topic on the official Motorola Lenovo forums that has mod attention. I'd appreciate if you could put your input into the conversation so we can get this resolved.
https://forums.lenovo.com/t5/Moto-Z-Force/Moto-Z2-Force-Speakerphone-Concern/td-p/3828767
CadillacMike said:
i hope it is a software issue... I'm on my 3rd Z2 and I don't really want to get a 4th, each time I am dropping $25 on a screen protector
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Whoa, the 3RD device, what kind of problems are you experiencing??
Amd4life said:
Whoa, the 3RD device, what kind of problems are you experiencing??
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only 2 problems really...
first one would not connect to voicemail, tried different, sim, etc. Wouldnt connect. Tmo replaced it.
2nd was fine except the group text issue, I just fell for the Note 8 hype.
didn't like the note, jumped back to the Z2 Force for the $500 deal.
so that gets us to the 3rd Z2 Force.
This one still has the group text issue, is stuck on the june security patch, and gets that static noise.
it is possible the other 2 had the static, I dont use the actual phone part much. But the other two got updates to be on August
CadillacMike said:
only 2 problems really...
first one would not connect to voicemail, tried different, sim, etc. Wouldnt connect. Tmo replaced it.
2nd was fine except the group text issue, I just fell for the Note 8 hype.
didn't like the note, jumped back to the Z2 Force for the $500 deal.
so that gets us to the 3rd Z2 Force.
This one still has the group text issue, is stuck on the june security patch, and gets that static noise.
it is possible the other 2 had the static, I dont use the actual phone part much. But the other two got updates to be on August
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Click to collapse
For the group text issue, consider using the signal messaging app. It's more secure, which is great, but it enable all messaging actions perfect.
The speaker and USB-C audio scratchiness is just a nature of the device I think. It's bothersome on both my devices.
I do hope that software fixes it, as the $500 + FREE projector, really is an awesome deal.
CadillacMike said:
i hope it is a software issue... I'm on my 3rd Z2 and I don't really want to get a 4th, each time I am dropping $25 on a screen protector
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Why are you paying 25 bucks for a screen protector?
Midnight_Rider said:
Why are you paying 25 bucks for a screen protector?
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That is the price of the Verizon Flexible Glass Display Protector.
I had it on last year's Z Force Droid and I never had a problem. I have read forums on these devices here, Reddit, AndroidCentral, Moto forum, etc.
and i dont think I've read a complaint on the Verizon Flexible Glass Display Protector. For every other screen protector, it seems like a mixed bag of reviews.
so if it works, and i like it, $25 is no big deal.. having to buy a 4th one on the other hand.... that's pretty brutal
CadillacMike said:
That is the price of the Verizon Flexible Glass Display Protector.
I had it on last year's Z Force Droid and I never had a problem. I have read forums on these devices here, Reddit, AndroidCentral, Moto forum, etc.
and i dont think I've read a complaint on the Verizon Flexible Glass Display Protector. For every other screen protector, it seems like a mixed bag of reviews.
so if it works, and i like it, $25 is no big deal.. having to buy a 4th one on the other hand.... that's pretty brutal
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I understand you can take the old screen protector off and exchange it when you get the new phone. That's what I did.
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emtownsend said:
I understand you can take the old screen protector off and exchange it when you get the new phone. That's what I did.
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Well, I did not know that... I will have to do that if I get a 4th
Same problem on my Z2 Play OOB. I have crackling Ear Speaker sound when calling someone and on conversation i have static annoying low noise sound all along the conversation.
Thinking modem firmware is bad?
Any cure?