Motion Gesture Issues - Ghost phone - One (M8) Q&A, Help & Troubleshooting

Hey all
Haven't found anything online about this, but has anyone noticed their HTC One gestures launching without the phone coming out of pocket?
Mine has launched the camera app, tried to voicedial someone, and been in the clock when I got the phone out to open it.
I was wondering whether anyone had noticed it, and whether the fact that you can interact with the screen without touching it is the culprit of my woes.
I didnt have the issues with the HTC supplied case, but as that has degraded in the days i've had the phone, i'm using it naked and my problems began.
Cheers.

Same to me.

Glad it's not just me. Lets hope it's tweaked in updates.

Related

phone stops ringing after a split second

i've tried searching this forum with no luck for results, so maybe someone can point me in the right direction...
just wondering if there is a fix for this issue, that apparently is a bug:
when receiving an incoming call, and while the phone ringer is turned on, it will ring for a split second then it will stop ringing. the call will still be coming through and i can answer it and talk just fine, it's just the ringer that is the problem. this happens randomly, and i've found numerous posts on other forums by searching google, but haven't been able to find anything here.
can't post a url so here's some quotes:
My Dinc sometimes stops ringing after half a second with incoming calls. I'd hear a very short ring and then it just stops ringing or vibrating. I just noticed this today after missing several calls with my phone today.
This problems comes on randomly and goes away in a similar fashion. This seems to happen only when the phone is lying screen down on a flat surface. I called HTC and they said it might be due to the sensor in the front and advised me to not put phone face down and always carry it in a pouch. This is not an acceptable solution. I carry my phone in my pocket and it can very well be face down in there.
Has anyone noticed this problem? If not, I invite you to reproduce this problem. Put your phone screen down on a perfectly flat surface and try to call your cell. I'm wondering whether my phone is defective or it's a much wider issue.
Thanks.
Update: Apparently there is a feature on HTC devices when if you're holding the phone and if it rings, it will mute if you put it on a surface face down. While this is fine, the problem with my device is that if I leave it on a flat surface, it will do that for all subsequent calls too (ring for half a second and then mute). Maybe my phone has a bug in implementation of this 'feature'?
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Click to collapse
It's a well known issue that HTC has not fixed and will most likely never fix. I've been through 3 Dincs because of this problem and they all do the same thing. Quite irritating! Nice phone except for this BIG bug.
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Click to collapse
is there any fix for this bug? and does anyone know if this bug is software or hardware related. currently, i'm running stock 2.2 rooted with city id deleted. thinking about flashing CM7 or another custom rom, and just curious if it will do this with those roms as well.
thanks for any help
Must be an issue with the stock rom. I've never had a problem. But I've also never ran the stock 2.2 rom. I ran stock 2.1 until root was achieved. Custom Rom's from there on out.
Sent from my ADR6300
Also on my HTC Wildfire
This happens also on my htc wildfire android v2.2.1 (latest official rom), i think it is caused by the mute-on-pickup feature that is bugged in some way, even if i have turned it off.

[Q] Proximity Sensor issue with Stock Dialer??

Hi all,
I absolutely love my Gnex. I got it on launch day, and for the most part I have not had a ton of issues. However, there is one thing that I am having a hard time dealing with, and I'm hoping someone will be able to help me with it. When I dial a number with the stock dialer I have no issues at all. After I connect and when I need to bring up the number pad to enter extensions, voicemail, or whatever else, my number pad "short circuits." I only can describe it like a flickering everytime my fingers come close to push a number. It disappears when I go to push them and reappears when I take my finger away. I almost have to time it right when trying to access my voicemail just to push the numbers I need. I have tried holding the phone in different locations because I am aware that there is a proximity sensor....but it seems to me that what is happening really shouldn't be. Is there a setting I can change? Any assistance that can be provided would be greatly appreciated.....I really would like to clear this issue up as its the only thing from making my GNex close to perfect.
Thanks!
Is there a screen protector blocking the sensor? Some of the cheap ones block then sensor and screw with it.
Nope. No screen protector as of yet. I purchased the XO Skin but have yet to put it on.
I have hung up a few calls as well.
I think the proximity sensor works but it seems to be slower than the average phone. Hopefully this is something that could be fixed with a software patch.
Punchup- Is it anything like this?
http://www.guytechie.com/articles/2012/1/22/galaxy-nexus-slow-proximity-sensor.html
OP- Mine did that once but i couldnt reproduce it on the next reboot.
Naddie that is exactly what is happening!
It is good to know so I can avoid doing it but I do hope they fix it in a patch. Thanks!

[Q] Screen lost sensitivity until lock/unlock phone

Hi All,
Just got my One X and I'm quite impressed. Sadly, I discovered an issue with the phone even after having done factory reset.
While using the phone with any application, it will randomly loses the sensitivity. What I mean is that no matter what I do on the screen, nothing will happen - I can't drag, I can't click, the buttons don't work etc. However, if I lock the phone and then unlock it, the screen will work again, the sensitivity is back.
This problem occurs very often but at different point in time. Sometimes it would happen right after I start using an application. Sometimes it doesn't happen until I have been using an application for a good while (5mins+).
I plan to return the phone for repair/replacement. However, before doing so, I would like to check if anyone has experienced similar problems previously and if it is indeed a hardware issue. It would be great if I can have some insights, so that I can describe to the customer service assistant who is (more often than not) clueless about what I'm talking about. Also, since the problem doesn't seem to occur with a pattern, I am wondering if/how the engineer will be able to detect the issue and provide a fix (or even better to offer a replacement).
Thanks guys
this happens to me too not as often as you describe and not as severe but even yesterday i was in twitter suddenly touchscreen loses sensibility and for example scrolling takes me 5 swipes to move a tweet off the screen but usually restarting the App fixes it
Sent from my HTC One X using Tapatalk 2
Did you use it while charging?
sometime the bad power supply will make your phone freeze
I think it's a Tegra 3 issue, because my Asus Transformer Pad 300 does this sometimes, aswell.

Touch screen issues?

Hi,
I have a UK sim free model. It sometimes misinterprets a tap or adds a phantom tap. Its not terrible but I'm sure mine has a issue. A quick Google and a tweet tell me I am not alone. Anyone else seeing this? I could return but I'm dubious it's hardware related...just not sure if it's worth waiting for a software update...
RealEvil_UK said:
Hi,
I have a UK sim free model. It sometimes misinterprets a tap or adds a phantom tap. Its not terrible but I'm sure mine has a issue. A quick Google and a tweet tell me I am not alone. Anyone else seeing this? I could return but I'm dubious it's hardware related...just not sure if it's worth waiting for a software update...
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Click to collapse
I have same issues with my g4 here in the US.
Unfortunately same here, on a G4, korean model F500S.
I have the same issues on my G4. So probably returning it won't solve it. I notice it the most when I am scrolling in Facebook or web pages I will open a link accidently.
I have the same, occasionally it just won't respond to some taps, i find just pressing the standby on/off button quickly sorts it but it is very annoying.
same here in israel, sometimes do not respond to double tap on lock screen to wake the G4 up
im sure its a software issue, prolly the LP 5.1
Are so you guys using screen protectors? That was the issue for me with g3 and g2.
20degrees said:
Are so you guys using screen protectors? That was the issue for me with g3 and g2.
Click to expand...
Click to collapse
I am using the out-of-the-box protector on G4. So the thing u mentioned was it with this kinda protector or after-market glass protector?
Try...SGS Touchscreen Booster - Google Play Store
I have run into this same problem with my Verizon G4 (VS986). Many of my taps have gone unrecognized.
I did find this.... http://forum.xda-developers.com/g4/help/fix-touch-screen-registering-touches-t3128518
I tested the software that was recommended...and IT WORKED!
Give it a try...can't hurt!
nipun1110 said:
I am using the out-of-the-box protector on G4. So the thing u mentioned was it with this kinda protector or after-market glass protector?
Click to expand...
Click to collapse
After market but plastic.
Just started to get issues where taps on the far left-hand side of the screen don't work.
blackknightavalon said:
Just started to get issues where taps on the far left-hand side of the screen don't work.
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Click to collapse
Okay, I was able to replicate my bug. It happens after playing a game and stops after some time. Turning autorotate back on and switching back and forth from landscape view fixed it.
Hey guys.
I was searching the forums for a fix that solves the phantom/ghost touches I'm getting frequently on my LG G4, H815 model.
Sorry for the long post but my case looks a little more complex than the ones I've been seen in here.
In my case, that's how it happens:
I receive several multi-touches at the same time, usually when Data is enabled. Sometimes it starts right when I switch from Wi-Fi.
It happens often when I'm driving and using Location+Data as well, which drives me crazy. I does also happens (like another user mentioned in this thread) when scrolling down a feed (such as on Facebook) and it suddenly likes/shares a photo/post. It also drives me crazy! And there is also the case where it taps the keyboard and send crazy typos on chat apps when you are real-time texting someone! Another hassle is right after using the camera and opening the gallery to show someone the taken photo...it suddenly scrolls the gallery and open another photo. I just can't make it to see the taken pic. Therefore, I really wanna fix this so bad since it happens every time I need something right away.
A workaround that's been helping, though it's a pain:
I found that pressing the On/Off button and giving it a few seconds will return it to a normal state. The problem is when it happens while I'm driving and are supposed to take an exit/make a turn at the moment. There are some other cases where I'm into something and giving this few seconds is not an option.
Trying right now:
Someone suggested in this thread to use the SGS Touchscreen Booster. I'm giving it a try right now.
Important notes:
This issue has been happening since I got this phone on November, 2015. We got this 6.0 update recently and I was hoping that it would fix it. It didn't.
I have an after market screen protector that I applied in order to see if the issue would go away. It also didn't.
I have been searching about a digitizer replacement but I don't think is a hardware issue, since it just doesn't happens when I'm only on Wifi at home with Data disabled. I believe that the problem is the Data connection that triggers smth.
Any thoughts?
Does anyone have any idea or have experienced the same scenario before? Any thoughts on my guess of data enabling triggering the ghost touches?
Sorry for the long post and thank you so much for reading it.
I think it's both, its hardware and software, LG tried to fixed it but it makes it worst. You can solve the problem for few seconds putting your five fingers at the home menu, It goes crazy and after it stopped making ****. Anyway this phone is great but all the problems make it ****.
I am going to use this thread even though I think my problem is not as serious as yours are.
My problem is that touches are registered, but no action is taken.
For example. Quickly tapping on an icon on the home screen will highlight it, but it will not open the application. I enabled the option in Developer mode to display the touches and the touch is registered. It's just that the app will not load. If I click for a tad longer - it loads. Happens on both stock Launcher and Action Launcher. I have not noticed it happening outside the launcher.
I read something about a keyboard update, but in the Update Center I don't have anything related to the keyboard.
The icons I see it happening with are located in the lower part of the screen.
I am almost sure that this is a software problem, but several updates have not fixed it. Currently on v20d.
Any suggestions or ideas?
After a few more testing and monitoring, I found out that the ghost touches only take place when I'm on LTE.
And even more weird, while driving through some specific areas when I'm commuting.
It's just so weird to think that some towers may send a LTE signal that may cause the ghost touches.
At home, at work, wifi or data, it doesn't happen.

Random Apps Opening after 8.0

Has anyone else been experiencing random applications opening on the device after the Oreo Update? I have the VZW Varient so i dont know if that makes a difference but im interested to know others feedback
I'm on T-Mobile variant as well as on oreo and have not had such an issue. Which applications have been doing such things?
i've got the similar issue for my z2f EU (xt1789-06) and i'n with 7.1.1
app: amazon, yahoo auction JP, chrome
Hmm..I did notice a couple apps do that..
FragmentedLogik said:
Has anyone else been experiencing random applications opening on the device after the Oreo Update? I have the VZW Varient so i dont know if that makes a difference but im interested to know others feedback
Click to expand...
Click to collapse
I've noticed it a few times. Nothing consistent. Probably just the Chinese government making tiny mistakes
Randon apps
Yes im experiencing the same problem with apps just opening over the top of what ever your doing. Apps that I haven't used in awhile. Would love to find out what is causing it
I don't have that issue. The application manager will opens temporarily when device reboots. The only bug I have found is that if I try to disable the amazon app my phone instantly reboots.
Sent from my Moto Z (2) using Tapatalk
I am on Sprint and have used this phone since Sept and never have experienced this, not even on Oreo since I updated on Tuesday.
just to add my two cents. I was having this problem. Turned off Moto voice security and I haven't seen this happen again.
I've got it too, can't figure it out. I'll have to try your suggestion JAWheat411, thanks!
Warning for those who are experiencing it: this bug has the capability to bypass screen locks. Opened up an app today that completely bypassed it. Interrupted my Spotify while at work and saw that app open instead. And I am sure that I locked my phone since I leave it on my toolbox, and don't want all my co-workers in my business.
I'm also having this very same problem. I will also try disabling Moto voice security and see if that rectifies the issue. I will report back in about 2 days.
3165dwayne said:
I'm also having this very same problem. I will also try disabling Moto voice security and see if that rectifies the issue. I will report back in about 2 days.
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Click to collapse
lol, I'm late. I still have the problem. It's very random and hasn't been happening as frequently but it still happens.
Same on my Note 8. Very frustrating.
rcbass said:
Yes im experiencing the same problem with apps just opening over the top of what ever your doing. Apps that I haven't used in awhile. Would love to find out what is causing it
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Click to collapse
This is exactly what is happening to my Galaxy S7 edge since the Oreo update. And it goes right past the lockscreen and my security. My phone is always locked, yet I find I've send a nonsense text, or pocket dialed someone, or that a gibberish email is half-composed, or that my calendar is open and a new nonsense event is half-entered. Somehow Oreo is doing all sorts of screen taps, or allowing my phone to wake up and let the pocket do that. And I have enabled the thing about disable touch when in pocket, and I've shut down smart unlock, but that hasn't made a bit of difference.
This problem is happening with my recently bought Moto Z2 Force. It started out random, but then became pretty consistent. I tried disabling the Moto actions (voice command, voice unlock and one button nav) but the problem kept happening afterwards too and became consistent.
It even opened outlook and managed to delete an important email from my boss that I hadn't read yet! Had I not been looking at my phone while it happened, I would have had one unhappy boss.
Even after unlocking the phone, it would just try random unlock codes for a while and eventually lock out the screen for 30 seconds, and then try again. Wouldn't even let me restart the phone. After struggling for more than 2 hours, I was finally able to restart in safe mode and the problem seemed to stop in safe mode. I disabled Moto actions app, deleted data from that app, and also just to be safe removed the HDR+ cam app that I ported. Planning to monitor for a couple of days and see what happens.
This sh!t is just bonkers!

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