[Q] Can't update it - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

Hi, I'm from Italy and my uncle send me an SGH-i747.. I've unlocked it for use my Italy Sim.
The phone is currently 4.1.1 and it doesn't check update. Kies says me that the 4.1.1 is the latest update.. I've download OTA Updater but it says that the rom haven't got otaupdater.otaid or it is empty.
I hope you can help me. :3 Sorry for my bad english.

Spyro1997 said:
Hi, I'm from Italy and my uncle send me an SGH-i747.. I've unlocked it for use my Italy Sim.
The phone is currently 4.1.1 and it doesn't check update. Kies says me that the 4.1.1 is the latest update.. I've download OTA Updater but it says that the rom haven't got otaupdater.otaid or it is empty.
I hope you can help me. :3 Sorry for my bad english.
Click to expand...
Click to collapse
You won't be able to get an OTA update in Italy because the update is delivered via AT&T which you probably don't have access to. You would need to have a valid AT&T SIM card in the phone with Wi-Fi access. You may be able to update manually in 2 steps first to 4.1.1 and then to 4.3 which is the latest OS version by following the process in the thread below ...
http://forum.xda-developers.com/showthread.php?t=2387423
Download the 2 stock files for 4.1.2 and 4.3 respectively. Copy both zips to a good quality micro SDHC card
Power off the phone. Place the SD card into your phone. Boot into recovery mode by simultaneously holding down the volume up, power and home buttons. Wait until you see a blue message flash across the screen then release the power button but continue to hold the volume up and menu button until the Android image appears. Install the 4.1.2. Wait for the process to finish and your phone to reboot. Power off again and repeat for 4.3. Hope this helps you.

Now I try, Thanks .. But I've need to Root my phone?

I've tried to update to 4.1.2 but at the restart of the phone, after "rethink is possible" it remain on the Samsung screen... help D:

Spyro1997 said:
I've tried to update to 4.1.2 but at the restart of the phone, after "rethink is possible" it remain on the Samsung screen... help D:
Click to expand...
Click to collapse
If you got to that stage, then it worked. Sometimes it takes several minutes for the rest of the set-up menu to come up after reboot. Wait for a while and if nothing comes up, pull out and replace the battery, then reboot into recovery mode. Do a hard wipe/factory reset in recovery mode and reboot.
You do not need to root your phone for this process. In fact, it may not work with a rooted phone. You can, however, still root your phone after the update and there are several ways of doing this. However, first get through the updating process and let's know how that goes.

Really thanks, I've done an Hard Reset and it works.. now i've 4.3 thanks a lot. You can close the thread.

Related

[Q] can't update it after the "broken' booting

hi. I'm having trouble with my phone
some days ago, my phone is having trouble because of the 'broken' booting
after it happens,I go to the recovery mode by using (if I'm not mistaken) volume up+home+power
then,I chose the factory reset & it works!
after that, I tried to update my firmware by using Kies & it's still happens.
but because there's some software problems in my laptop, I have to cancel it asap
but then,when I try to update it in my apartment, it says that I can't update my phone because the software is not original
I seen the root sign in my phone,but is it true that because of my phone has been rooted,it can't be updated?
FYI,I bought it in used condition & rooted
how can I make my phone normal again & how to be able to update it using the original update in this condition?
thank you very much
superfadhiel said:
hi. I'm having trouble with my phone
some days ago, my phone is having trouble because of the 'broken' booting
after it happens,I go to the recovery mode by using (if I'm not mistaken) volume up+home+power
then,I chose the factory reset & it works!
after that, I tried to update my firmware by using Kies & it's still happens.
but because there's some software problems in my laptop, I have to cancel it asap
but then,when I try to update it in my apartment, it says that I can't update my phone because the software is not original
I seen the root sign in my phone,but is it true that because of my phone has been rooted,it can't be updated?
FYI,I bought it in used condition & rooted
how can I make my phone normal again & how to be able to update it using the original update in this condition?
thank you very much
Click to expand...
Click to collapse
If you have a custom recovery installed then you could just download and flash a 4.3 rom in the development section.
but you could just unroot your phone and you could update it to 4.3 through the ota, it's up to you. If you want to unroot look in the android development section and there should be a guide in the stickied threads.
So, u mean that it will be solved after I unroot my phone?
Because I want to use the original one, actually...
Thank you
Sent from my SGH-T999 using xda app-developers app

[Q] I-317 Note 2 Can't boot into recovery mode, stuck on Samsung Logo

Problem: Stuck on white/black screen, can't boot into recovery, able to boot into download mode
I recently returned my phone to stock following the return to stock tread (4.1.1), however, my first OTA update from ATT (4.1.2), after the install finished it stuck at boot up screen. And I can't get into recovery screen at all no matter what I try.
Tried to flash TW recovery
Tried to flash CWM recovery
no success, any help?
Edit, I noted whenever my phone is off, when plug in the charger/usb cable, my phone automatically goes into the black/white letter screen. WITHOUT touching any button what so ever.
On download screen
Current Binary: Custom
Systems Status: Custom
Use Kies to emergency recover back to stock 4.1.1.
Steps. (READ ALL BEFORE STARTING)
1.) Downloads Kies onto your pc
2.) Install drivers to pic
3.) Open Kies and go to TOOLS > instal/upgrade firmware.
4.) Kies will ask you for you device model. AT&T = SHE I317. And your serial number. Located behind the battery.
5.) Hit start in Kies it will down load the stock firmware to your PC. Follow the instructions.
6.) It will eventually ask you to put your phone in download mode and connect it to the pc. Do this.
7.) Don't touch it. It is going to take about 10-20 min depending on your Internet speed and your computer.
When it is complete your phone will be back to stock. The same it was the day you pulled it out of the box.
***I would also make sure you back up any data on your phone because it will delete the sd card. It is also wise to remove any external storage sd.
****when finished you can re root using cf auto root or take the OTA update to get you back to 4.3.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
kelpqq said:
Problem: Stuck on white/black screen, can't boot into recovery, able to boot into download mode
I recently returned my phone to stock following the return to stock tread (4.1.1), however, my first OTA update from ATT (4.1.2), after the install finished it stuck at boot up screen. And I can't get into recovery screen at all no matter what I try.
Tried to flash TW recovery
Tried to flash CWM recovery
no success, any help?
Edit, I noted whenever my phone is off, when plug in the charger/usb cable, my phone automatically goes into the black/white letter screen. WITHOUT touching any button what so ever.
On download screen
Current Binary: Custom
Systems Status: Custom
Click to expand...
Click to collapse
Did you get it working? Mine has the same issue. Sucks...
Kies does not work with a Note II.
hey! any solution, ???
KIes 3
I downloaded the newest version of Kies, it is called Kies 3. My note 2 connects to it easily. I have not had to try the emergency repair. Here is the link for it. Hope it helps.
http://www.samsung.com/sg/support/usefulsoftware/KIES/JSP
I used the above mention Kies procedure to return my phone to working condition. I was also stuck on the Samsung logo for hours. I tried flashing several backups in Clockwork mod several times for several hours. My sd card would not mount as well. I could use wifi but no phone service. During the Kies process it prompted me to do an emergency repair which I did but this was only after doing a factory reset, and cache wipe, and dalvik cache wipe. I followed the steps by ShrekOpher and my phone was returned to 4.1.2 stock. My new problem is that I made the mistake of updating to 4.3 OTA and now have a locked bootloader. Everything works perfectly except now I'm not rooted. Screen Mirroring works perfect which was the main reason for my misadventure. I'm wondering if I root manually will my screen mirroring be disabled like it was when I was on the unofficial 4.3?
Screen mirroring checks for rooted status and won't run if detected.
See bottom of post #2 here for a link to a solution to that...
http://forum.xda-developers.com/showthread.php?t=2589891
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
reply
cameron213 said:
Did you get it working? Mine has the same issue. Sucks...
Click to expand...
Click to collapse
I had the same issue. I pulled my sd card and battery for 30 seconds. Then it went into recovery with vol + home and power. Hope this helps someone.
hatgirl223 said:
I downloaded the newest version of Kies, it is called Kies 3. My note 2 connects to it easily. I have not had to try the emergency repair. Here is the link for it. Hope it helps.
Good morning friend, how I stay KIES fixed the error? as I try to do the tutorial provided here in the forum, but by placing the model and S / N, Kies indicated that I had no copy to restore. Just yesterday I stay in this mode.
Can you help me?
Click to expand...
Click to collapse

Updating without rooting

Hey guys, I'm not new here...new account, since lost my other account.
Anyway, I got a T-mobile Samsung Galaxy S2 replacement the other day, but unfortunately it came stocked with Gingerbread. I've been trying to update it with Kies to no avail. It crashes and gets stuck...the typical Kies story. I was wondering if there's another way of updating the firmware without actually having to root the phone. To be more specific, on recovery mode I know there is an option that says "Apply update from external storage". Is it possible to download a ROM, say the latest official T-Mobile firmware Jelly Bean 4.1.2, and then apply it through this recovery mode option, or will I have to use Odin in order for that update to be applied? If the only option is to use Odin, what would be the best and easiest way to go about it? I've never flashed a phone before and am afraid of bricking it.
Thanks in advance.
Information about the phone.
model:SGH-T989
Android Version: 2.3.5
Baseband Version: T989UVKID
Kernel Version: 2.6.35.11
Build Number: GINGERBREAD.UVKID
US variants have their own fora, your thread belongs here. I've asked mods to move your thread, sit tight until they do (might be a little while given what day it is).
darksome123 said:
Hey guys, I'm not new here...new account, since lost my other account.
Anyway, I got a T-mobile Samsung Galaxy S2 replacement the other day, but unfortunately it came stocked with Gingerbread. I've been trying to update it with Kies to no avail. It crashes and gets stuck...the typical Kies story. I was wondering if there's another way of updating the firmware without actually having to root the phone. To be more specific, on recovery mode I know there is an option that says "Apply update from external storage". Is it possible to download a ROM, say the latest official T-Mobile firmware Jelly Bean 4.1.2, and then apply it through this recovery mode option, or will I have to use Odin in order for that update to be applied? If the only option is to use Odin, what would be the best and easiest way to go about it? I've never flashed a phone before and am afraid of bricking it.
Thanks in advance.
Information about the phone.
model:SGH-T989
Android Version: 2.3.5
Baseband Version: T989UVKID
Kernel Version: 2.6.35.11
Build Number: GINGERBREAD.UVKID
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2226886
works , go through the post to find a mirror link for file.
odin works better if kies is completely off-end background processes
Fasted12 said:
http://forum.xda-developers.com/showthread.php?t=2226886
works , go through the post to find a mirror link for file.
odin works better if kies is completely off-end background processes
Click to expand...
Click to collapse
I've downloaded Odin and the stock ROM, the only problem is that I am unable to go into Download mode, instead I'm only able to go into recovery mode. Which brings me back to my original question, on the recovery mode screen it says "apply update from external storage", is it possible to download the ROM onto my SD card and apply it through Recovery Mode? Or is it absolutely necessary to use Odin or Kies for official updates?
darksome123 said:
I've downloaded Odin and the stock ROM, the only problem is that I am unable to go into Download mode, instead I'm only able to go into recovery mode. Which brings me back to my original question, on the recovery mode screen it says "apply update from external storage", is it possible to download the ROM onto my SD card and apply it through Recovery Mode? Or is it absolutely necessary to use Odin or Kies for official updates?
Click to expand...
Click to collapse
not sure, never flashed from a stock recovery, i usually pull battery plug to computer with cable attached, hold vol up and down while putting battery in, when download comes up- vol up, the best way to flash stock
---------- Post added at 11:28 AM ---------- Previous post was at 11:26 AM ----------
Fasted12 said:
not sure, never flashed from a stock recovery, i usually pull battery plug to computer with cable attached, hold vol up and down while putting battery in, when download comes up- vol up, the best way to flash stock
Click to expand...
Click to collapse
open odin first -then this
Yes, so 4 days later I was finally able to update it!
Since there was no way of getting into download mode the regular way, I had to trick the phone somehow:
1. I plugged it in.
2. Ran Kies.
3. Set it up to update firmware and allow Kies to set it into download mode.
4. Shut down Kies (including any background processes).
5. Unplug phone.
6. Run Odin.
7. Plug phone back in and start flashing!
I listed the steps just in case someone comes across the same problem Just note that I only did Step 3 because I knew Kies wouldn't update it, so it wouldn't come into direct conflict with Odin's update.
Thank you guys for all the help.

[Q] update to 4.4 from 4.3 +clean some bugs

Hi all my name is Blake and I'm a noob. (Sigh) thanks in advance for answering my stupid questions and being the awesome intelligent human bada$$es you are and helping teach me to better understand and operate my phone! So I rooted my phone a while back (4.3) or at least attempted it but I think Knox or something along those lines was preventing the process from completing so I had a friend help me out to complete the root so I'm still not 100% on how to do this. So I want to upgrade to 4.4 assuming it's better but more importantly my phone has a lot of quirks and bugs that annoy the living crap out of me and I won't waste u r time listing them unless you need me to and I'm hoping updating will solve some of them and if not I'll be back to forum surfing... anyways I'm rooted and need to know how to get to where I can get the ota update and then root it or however would be easiest to get the update and back to being rooted? I tried reading and understanding the existing threads but I'm still learning the terminology and i couldn't quite understand the ones i could find. Also this is probably a stupid question but is there an app or anything that will magically go through my phone and fix any stupid bugs and stuff!
Also to show my appreciation if u guys have like a YouTube channel i can like and subscribe to or anything i can do to show my appreciation I'd be glad to do so just send me a link thanks again you're my hero!
magikalbum said:
Also to show my appreciation if u guys have like a YouTube channel i can like and subscribe to or anything i can do to show my appreciation I'd be glad to do so just send me a link thanks again you're my hero!
Click to expand...
Click to collapse
I know you wanted a video I don't have all of the equipment to do so .. this is just a lot of words but simple easy steps.
Best possible solution for you if you really wanted the 4.4 update (nothing really has changed except the basic updates (firmware/modem)
... nothing noticeable except when you click on About Phone lol and you see 4.4.2 and the description of your system. That's really it.
But if you really want to give it a try the best solution for you is:
1 ALWAYS BACK UP YOUR PHONE!
This WILL BE UNROOTED BUT WILL GIVE THE OPTION TO BE ROOTED IF YOU WOULD LIKE
2 Download Odin if you haven't already and download the .tar file for 4.4.2 (the OTA Update)
When you extracted everything and opened Odin make sure Auto Reboot and F Reset Time is the ONLY ones checked.
3 Put the .tar file in PDA on Odin and put your phone in download mode (home, vol down, and power) when it comes up press vol up and it will show downloading .. it may show NOT RESPONDING give it a minute it usually will load up
Attach the usb cable from computer to phone once it registers it (will say added) click start. let it finish and you will have a complete wipe of 4.4.2 STOCK ROM --- UNROOTED!
FOLLOW THESE STEPS (COLOR MATCH) TO BE ROOTED ..... 4.4.2 ROOTED OR 4.3 ROOTED
-THIS IS THE START FOR BOTH --
1 Download your custom recovery (Philz or TWRP) ... I use Philz it's simple and and does everything for you to make sure it goes through.
2 Open Odin once more (same checked) turn your phone off wait for the vibration to indicate it is completely off then put it in download mode.
3 Place your recovery in PDA then attach phone and click start.
It will reboot just turn phone off and enter recovery mode (home, vol UP, and power). If the recovery doesn't show (sometimes it won't due to knox again) Then try again this way:
Phone off, place recovery in PDA, attach phone, and UNCLICK Auto-Reboot and push start. It will show downloading wait for Odin to show pass then boot in recovery from the screen you are on by just pushing home vol up and power. It should load that time.
Once it's loaded...
FOR 4.4.2 - ROOTED
3. Factory reset/clean to install new rom ...
DO NOT wipe cache just simply factory reset ..wait.. done ... clean to install new rom .. wait .. done.
If you do you will get a Status 7 or an error message.
4. Flash rom
5. Reboot
-It may ask you if you want to disable custom recovery make sure you hit NO!
You will need to update SU on playstore. And you should be good to go (had problems the first few times).
FOR 4.3 - ROOTED
DO NOT TRY FLASHING .TAR THROUGH ODIN. It will fail everytime because you can not downgrade firmware through it.
1. You will need to go back to stock unrooted with this HERE (MC2 Download only)
2 Make sure you have the MC2 Download -- or you will receive a Status 7 .. which means you don't have the right rom to update from.
3 Once you're on the MC2 firmware I believe it is the 4.2 version.
4 Turn off phone, enter recovery mode and flash this MC2 to Mk4 Rooted (NEED TO HAVE MC2 first!)
5 Reboot - if it asks to disable custom recovery make sure you press NO or it will unroot it at start up.
.

An Error Has Ocurred... after updating Oreo

Hi! I have a big problem with my A5 2017. Today my phone pop-up the Oreo update, so I was decided to install it (finally!). First of all, I want to appoint that I have bought this phone from the carrier Claro in Argentina. Everything was fine, it downloaded the 1.56 GB of the OTA update but the problem was during installation. It got stuck at 32%, it failed. It rebooted and then an error message pop up to confirm to send to Samsung. I pressed yes and I gave it another shot and again stuck at 32%. Since I wanted to have Oreo so bad, I opened Smart Switch to update it with my laptop and the USB cable. Here's where all the drama began, Smart Switch recognized my phone and the new update, I pressed yes and I waited for the download. Everything was fine, I though that I was going to have Oreo on my phone. It began installing the update and all of the sudden it got sutck at 92% and again an error appear on screen. I pressed ok and this time there was another message saying that I have to use Emergency recovery option from Smart Swicht, I thought there wouldn't be a problem but when I procceded I had to past a code to recover my phone which I did but then it took 4 hours to download the emergency firmware to recover the previous firmware. When everything was set to installation the progress bar got stuck again at 90% this time. Now, I don't know what to do, I have this permanent message on screen "An error occurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC software." I can't turn off my phone, I can only use the download mode. So my question is what Software do I have to flash in order to recover my phone? I'm downloading the Oreo update (which gave me problems before) but honestly, this is the first time that happens something like that. Do I have to flash Nougat like I had? I'll trip knox I guess but right now I can only think off flashing the lastest firmware through Odin. What would you recommend me to do? Thanks in advance!
pavelvlach said:
Hi! I have a big problem with my A5 2017. Today my phone pop-up the Oreo update, so I was decided to install it (finally!). First of all, I want to appoint that I have bought this phone from the carrier Claro in Argentina. Everything was fine, it downloaded the 1.56 GB of the OTA update but the problem was during installation. It got stuck at 32%, it failed. It rebooted and then an error message pop up to confirm to send to Samsung. I pressed yes and I gave it another shot and again stuck at 32%. Since I wanted to have Oreo so bad, I opened Smart Switch to update it with my laptop and the USB cable. Here's where all the drama began, Smart Switch recognized my phone and the new update, I pressed yes and I waited for the download. Everything was fine, I though that I was going to have Oreo on my phone. It began installing the update and all of the sudden it got sutck at 92% and again an error appear on screen. I pressed ok and this time there was another message saying that I have to use Emergency recovery option from Smart Swicht, I thought there wouldn't be a problem but when I procceded I had to past a code to recover my phone which I did but then it took 4 hours to download the emergency firmware to recover the previous firmware. When everything was set to installation the progress bar got stuck again at 90% this time. Now, I don't know what to do, I have this permanent message on screen "An error occurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC software." I can't turn off my phone, I can only use the download mode. So my question is what Software do I have to flash in order to recover my phone? I'm downloading the Oreo update (which gave me problems before) but honestly, this is the first time that happens something like that. Do I have to flash Nougat like I had? I'll trip knox I guess but right now I can only think off flashing the lastest firmware through Odin. What would you recommend me to do? Thanks in advance!
Click to expand...
Click to collapse
You can get out of download mode by holding volume down and power button until screen goes black. If it was me, I would download the latest oreo firmware for your model and flash it in Odin. If that didn't work I would huck it across the floor. JK
iloveoreos said:
You can get out of download mode by holding volume down and power button until screen goes black. If it was me, I would download the latest oreo firmware for your model and flash it in Odin. If that didn't work I would huck it across the floor. JK
Click to expand...
Click to collapse
Yes, I did it. I've managed to download the lastest firmware, oddly the one that won't install via OTA or Smart Switch. I was wondering if I can flash an unbranded version from my country the next time, I couldn't do it the last time with Nougat. How can I do it if my phone is from a company? Thanks for your answer!
I hope this post help if someone has the same issue after updating an erroneous firmware from Samsung servers via OTA or Smart Switch. My company is Claro from Argentina. My solution was to download the latest firmware from sammobile's site and flash it though Odin. This phone with Oreo is amazing! Cheers.
pavelvlach said:
Yes, I did it. I've managed to download the lastest firmware, oddly the one that won't install via OTA or Smart Switch. I was wondering if I can flash an unbranded version from my country the next time, I couldn't do it the last time with Nougat. How can I do it if my phone is from a company? Thanks for your answer!
I hope this post help if someone has the same issue after updating an erroneous firmware from Samsung servers via OTA or Smart Switch. My company is Claro from Argentina. My solution was to download the latest firmware from sammobile's site and flash it though Odin. This phone with Oreo is amazing! Cheers.
Click to expand...
Click to collapse
It should work to flash unbranded firmware, but I am not sure what would happen with your CSC. Personally, I would stick with the right one. But if you you want to change CSC to unbranded, there is a tutorial somewhere on XDA.

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