[Q] Wifi Calling working but Off Under More Networks (Answered) - T-Mobile Samsung Galaxy Note 3

Hello,
I've found out that my wifi calling is being used even though I have it off in the settings of the phone. Although it's off I still can select the options under Connection Preferences: Wifi Perfered, Cellular Networkin Prefered and Never use Cell Network (not sure if that matters or not). I choose the 2nd option and noticed dropped calls around the outer edge of my wifi. But wifi calling is turned off. How do you permanently turn this feature off?
I do use wifi when I'm within my wifi area. But had no idea that wifi calling was still being used when set to off. Do I have to disable wifi all together?

Ok. I've found out that this is known issue doing more a search online. The only fix is to disable wifi altogether. There have been other suggestions but none of them fix it. I've heard that exchanging the sim chip that disables wifi calling might work but haven't heard anything consistent with that fix.
I'm just perplexed by this. This is a great phone yet whenever you enable wifi you enable wifi calling regardless if it's off. I just don't get how something like this would be considered a standard feature when other phones just don't do that by default. If I didn't stumble upon this information I would have never guessed that it was the main cause for my dropped calls.

Thanks about that update it could help others soon.

NP, I have to wonder if this is really a standard none controllable feature on the phone or if the carrier can disable it?. If wifi calling is controllable on the phone and you can turn it on or off jet remain on then I have to wonder what other external force is keeping it on when you turn it off?
Did the maker just simply forget to remove the ability to control wifi calling because turning it off simply doesn't work.
or
Is this something that the carrier did
or
Is this something with the sim chip
Another thing I've found that seems to be related to this. If you try to access your acct while Wifi is enabled it suppose to switch from wifi to 4G but it doesn't (and you can't access your account in tmo. while in wifi. Perhaps different software updates were used but it was seamless back then on a different phone.

This brings up another interesting observation. Once wifi is enabled you can't auto enable your 4g network when it's needed. IE: You can't review your acct for one. Is there a way to make sure that your phone has 4G LTE priority whenever wifi is enabled?

I don't know also how to prioritize the 4G LTE over wifi, good observation.

Lorettaa said:
I don't know also how to prioritize the 4G LTE over wifi, good observation.
Click to expand...
Click to collapse
Update, I was able to use an old version of my account (which was used on an older phone) and was able to confirm that it is programed to disable wifi connection and activate the 4g services while using the my acct app without having to disable wifi manually. A message even popped up to tell you so. And once you exited the my acct app it would restore your wifi connection from 4g. So it is controlled via the program itself.
So it begs the question, why doesn't the newer version not do this? This now looks like 2 separate issues with wifi and wifi calling.

Verify if Wifi Calling is still enabled even though you have it disabled
I just found a way to verify if wifi calling is still enabled even though you have it disabled on the Note 3. Here is what you need to do.
1. Make sure that wifi calling is disabled
2. Make sure that wifi is already enabled and in use
3. Stand right next to your wifi router
4. Make a call
5. Listen to hear any wired sounding ringback (the sound you hear to let you know that a call is actually ringing the recipients phone).
6. If you do notice a wired sounding ringback complete the call and stay on the line for about 30 seconds or so.
7. Disable wifi while on the call.
8. Once disabled did your call drop?
This is what I did in order to verify if wifi calling is still enabled even though I have it disabled on my phone.
I'm not going to say it's happening to every one. Nor would I suggest it's a bad feature for those who need wifi calling. I just don't understand why I'm forced to use wifi calling when I fully capable of using my 4g network.

Keydas said:
I just found a way to verify if wifi calling is still enabled even though you have it disabled on the Note 3. Here is what you need to do.
1. Make sure that wifi calling is disabled
2. Make sure that wifi is already enabled and in use
3. Stand right next to your wifi router
4. Make a call
5. Listen to hear any wired sounding ringback (the sound you hear to let you know that a call is actually ringing the recipients phone).
6. If you do notice a wired sounding ringback complete the call and stay on the line for about 30 seconds or so.
7. Disable wifi while on the call.
8. Once disabled did your call drop?
This is what I did in order to verify if wifi calling is still enabled even though I have it disabled on my phone.
I'm not going to say it's happening to every one. Nor would I suggest it's a bad feature for those who need wifi calling. I just don't understand why I'm forced to use wifi calling when I fully capable of using my 4g network.
Click to expand...
Click to collapse
Can you check and tell if you still have signal (bars) when you are connected to WiFi? Or does it become blank (0 bars)?

rahulisola said:
Can you check and tell if you still have signal (bars) when you are connected to WiFi? Or does it become blank (0 bars)?
Click to expand...
Click to collapse
Standing right next to the router I have full bars.

no dropcalls for me with steps you have given

Keydas said:
Standing right next to the router I have full bars.
Click to expand...
Click to collapse
That is weird. I tried your steps, I couldn't recreate the problem. Just to make sure, I was talking about the phone network signal, not Wifi signal.
If the bars were becoming 0, there is a fix. But otherwise, it may be a faulty unit. You can try and get it replaced.
BTW, try this and see if it helps: http://forum.xda-developers.com/showthread.php?t=2698329

Thanks man! Gonna try this

Rahulisola, thanks for the link. I was able to fix the issue by doing a factory reset. Not sure what caused it but now I can disable wifi and the call stays connected. Although I found it odd that wifi calling was forced enabled during the reset while I was setting up the wifi network. Disabling it after the factory reset setup did prove it was really off this time. I also noticed that I'm not seeing "HD Voice" which I know assume is related to wifi calling. As I've seen HD Voice whenever I was within my wifi range during a call.
Also, Lorettaa thanks for looking into this as well. I really don't know what caused the problem but I'm glad it's fixed now . No more of pitched ring backs while making a call. And no more odd echo voices when talking. And most importantly no dropped calls.

Keydas said:
Rahulisola, thanks for the link. I was able to fix the issue by doing a factory reset. Not sure what caused it but now I can disable wifi and the call stays connected. Although I found it odd that wifi calling was forced enabled during the reset while I was setting up the wifi network. Disabling it after the factory reset setup did prove it was really off this time. I also noticed that I'm not seeing "HD Voice" which I know assume is related to wifi calling. As I've seen HD Voice whenever I was within my wifi range during a call.
Also, Lorettaa thanks for looking into this as well. I really don't know what caused the problem but I'm glad it's fixed now . No more of pitched ring backs while making a call. And no more odd echo voices when talking. And most importantly no dropped calls.
Click to expand...
Click to collapse
Glad that it is solved. Usually I always do factory reset 1st and ask anyone with problems to do that too. My bad, I assumed you had already done it. Must be some other thread. Too much work catching up on me
Anyways, enjoy your fixed Note 3

Related

Incoming callson WiFi calling goes straight to Voicemail

I love the phone and having the hardest time resisting turning the phone back in. I'm on my 2nd S3 and my third Sim card. Everything appears to be going well but I noticed that when my phone is in WiFi calling mode, incoming calls go straight to voice mail. I don't get an alert or anything. If they leave a voicemail, I get that. I searched other phones that have had this issue not just the S3. I am running stock OS but I am rooted.
Can anyone else verify that there incoming calls are working on Wifi Calling ? Any ideas on what I could try ? outgoing calls work fine.
EDIT: Sometimes calls go through, sometimes it doesn't. When it does go through, I can't swipe the green button to answer. It goes through the swipe motion but nothing happens. When I am off of WiFi calling, I can receive calls correctly and I can properly swipe to answer them
soljaofjesus said:
I love the phone and having the hardest time resisting turning the phone back in. I'm on my 2nd S3 and my third Sim card. Everything appears to be going well but I noticed that when my phone is in WiFi calling mode, incoming calls go straight to voice mail. I don't get an alert or anything. If they leave a voicemail, I get that. I searched other phones that have had this issue not just the S3. I am running stock OS but I am rooted.
Can anyone else verify that there incoming calls are working on Wifi Calling ? Any ideas on what I could try ? outgoing calls work fine.
EDIT: Sometimes calls go through, sometimes it doesn't. When it does go through, I can't swipe the green button to answer. It goes through the swipe motion but nothing happens. When I am off of WiFi calling, I can receive calls correctly and I can properly swipe to answer them
Click to expand...
Click to collapse
Ah-ha, you just solved a mystery for me! I like to have my phone automatically connect to any wifi in my usual hangouts to save data. I kept wondering why I was missing calls without hearing my ringtone. I have a theory on what is happening. Back on my old Vibrant, wifi-calling could not work on slower networks. I could get it to initialize but never could it actually make a call. I noticed this when up in the mountains at a lodge that had very slow internet. Maybe it's the same issue? Hopefully others will chime in.
Not sure if this a slow network issue or and ICS issue. My S3 does this also and is frustrating since I auto connect to wifi at home and work. Keep missing damn calls. My S2 started doing the same thing when I updated from GB to ICS. Maybe its a Samsung and ICS thing now that I think about it because the wife and kids all run ICS on HTC Amaze without issue.
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Click to collapse
Disappointing. Are you on T-mobile? (I expect yes as this, to my understanding, is the only US network licensed to use wifi calling?)
I am thinking of buying an S3 but I have to have wifi calling working on UK operator orange.
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Click to collapse
I think most of these threads are locked because XDA is trying to separate them all. Anyways, this is the only way I could respond. Since my first post, I have had more positive experiences with wifi-calling. I think it may be a little of both, slow connection and this newer implementation. On a slow connection it definitely wont work correctly which is what I would expect. What I mean is you can't successfully answer or make a call as the phone app will just hang. Going straight to Voicemail is another mystery altogether. I have 4g internet at home so there is no reason I can think of for that to happen. But like I said since my first post I have successfully made and answered several calls from home using wifi-calling and even a few from a location that had decent internet. Call quality was decent for what it is.
Guys, take a look at this thread. It concerns wifi signal dropping and re-enabling. That would certainly explain why some of the calls made to me when I was at home on wifi went to Voicemail even though I have 4g. I did notice some of this last week.
http://forum.xda-developers.com/showthread.php?t=1790187
Not sure if this a slow network issue or and ICS issue. My S3 does this also and is frustrating since I auto connect to wifi at home and work. Keep missing damn calls. My S2 started doing the same thing when I updated from GB to ICS. Maybe its a Samsung and ICS thing now that I think about it because the wife and kids all run ICS on HTC Amaze without issue.
Wifi Calling
sflagg73 said:
Not sure if this a slow network issue or and ICS issue. My S3 does this also and is frustrating since I auto connect to wifi at home and work. Keep missing damn calls. My S2 started doing the same thing when I updated from GB to ICS. Maybe its a Samsung and ICS thing now that I think about it because the wife and kids all run ICS on HTC Amaze without issue.
Click to expand...
Click to collapse
Disappointing. Are you on T-mobile? (I expect yes as this, to my understanding, is the only US network licensed to use wifi calling?)
I am thinking of buying an S3 but I have to have wifi calling working on UK operator orange.
This happens on sprint phones as well...
I see this thread is open again. My experiences with wifi-calling have bore out what I thought: A weak signal will cause problems. I only wish that every call went to voicemail. What happens often with me is that wifi-calling will partially work, as in I can answer a call but the person can't hear me at all and I may catch one or two words from them. If they terminate the call, the phone app is fine, but if I terminate the call, the phone app hangs and freezes everything! Today it was so bad I had to pull the battery and reboot. Maybe wifi calls going to voicemail is an imperfect function that Samsung or rather T-Mobile built into the app. It kinda makes sense as this app could never complete a wifi call if you were connected to slow internet when it was a separate app. In any case I would rather have my wifi calls go straight to voicemail (and get a pop-up notification) than have the app try to work but wind up hanging my phone. What do you guys think?
I don't know about slow networks. I've already exchanged one T-Mobile S III because of Wi-Fi calling problems. My replacement works much better on my work network than it does on my home network and it is much, much slower than my home network is.
dcugooner said:
I don't know about slow networks. I've already exchanged one T-Mobile S III because of Wi-Fi calling problems. My replacement works much better on my work network than it does on my home network and it is much, much slower than my home network is.
Click to expand...
Click to collapse
This isn't particularly good news for me. If it isn't software problem that manifests when coupled with a slow network then a future update won't fix it. That's what I was hoping the problem would turn out to be. If its hardware, then the time I have to do something about it is limited as I dropped my first phone and the replacement has a limited warranty, I think. Plus, I've paid to have invisi-shield placed on the front and back and would have to eat that cost if I get another replacement.
Epic Fail
I have this issue and am at my wits end to resolve it. Wifi calling is a major feature that worked fine(except echo) with my Vibrant. However, nothing I have tried will fix my ability to answer calls on WiFi. I have the SIM from the GS3 box. My E911 address exists since my bb8900. WiFi Power Save is off. All routers I use, Linksys E4200 and Linksys WNR1000, Linksys 614. Wireless N and G. T-mo CS could not help. I understand that the WiFi calling changed from UMA to IMS. No separate app. GS2 users with same issue. Anyone with a clue? Please help.
IrieBro said:
I have this issue and am at my wits end to resolve it. Wifi calling is a major feature that worked fine(except echo) with my Vibrant. However, nothing I have tried will fix my ability to answer calls on WiFi. I have the SIM from the GS3 box. My E911 address exists since my bb8900. WiFi Power Save is off. All routers I use, Linksys E4200 and Linksys WNR1000, Linksys 614. Wireless N and G. T-mo CS could not help. I understand that the WiFi calling changed from UMA to IMS. No separate app. GS2 users with same issue. Anyone with a clue? Please help.
Click to expand...
Click to collapse
how did you turn off the wifi power save?
I experience the bad quality calls on wifi, at my workplace it is perfect, but at my home, its terrible.
my home network is faster than my workplace.
I think this is something to do with the firewall as well.
and I couldn't find the way to turn off firewall on the dam verizon fios actionnet router.
---------- Post added at 01:27 PM ---------- Previous post was at 01:27 PM ----------
you can also try to broadcast the wifi on channel 3 only, that helped me in my case.
WPSM
There is a link earlier in this thread to another XDA thread. Phone app --> *#0011# --> menu button --> WiFi--> Press WPSM On/Off button.
My GS3 would drop a WiFi signal 3 inches from the router at work and 3 feet from the router at home. At least THAT is fixed now. However, I don't seem to get the same WiFi signal range as my Vibrant did using the same routers Trying the channel 3. I do have a few setting set to auto at least on my home router.
-greenboy- said:
how did you turn off the wifi power save?
I experience the bad quality calls on wifi, at my workplace it is perfect, but at my home, its terrible.
my home network is faster than my workplace.
I think this is something to do with the firewall as well.
and I couldn't find the way to turn off firewall on the dam verizon fios actionnet router.
---------- Post added at 01:27 PM ---------- Previous post was at 01:27 PM ----------
you can also try to broadcast the wifi on channel 3 only, that helped me in my case.
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Click to collapse
when my wifi calling was giving me issues i had to go on the tmobile site and set my area for 911 calls for the wifi calling. after that it worked flawlessly
duhitsrandy said:
when my wifi calling was giving me issues i had to go on the tmobile site and set my area for 911 calls for the wifi calling. after that it worked flawlessly
Click to expand...
Click to collapse
Yes, that's required, but not the underlying issue of the thread.
I've had wifi calling weirdness too. I called my sisters Verizon cell and there was no tone but after xx seconds it got her voicemail. When I call my phone on my house phone (Comcast) my phone rings but there's no tone on the house phone!
I NEVER get a ring. Just someone picks up our voicemail does.
Sent from my SGS3 Stock Rooted & Odexed
I love this thing!

Airplane mode + WiFi calling

Where I live there is -50 bars of cell service, so when WiFi calling drops it starts searching and absolutely murders my battery life. Is there anyway to hack the system to allow WiFi calling while in airplane mode? I've heard certain phones can do it. Are there any devs on here that have the know how? I know we have some very talented people in the community so I'm hopeful. It seems like it should be pretty easy because while on WiFi calling the cell radios get shut off and WiFi works in airplane mode, so?
I'm just not convinced WiFi calling will ever be more reliable and only getting 9-12 hours on a charge really sucks! Anyways, here's to hoping for a fix!
If you go to WiFi Calling Settings -> Conection Preferences -> WiFi Only.
I think that would do the trick.
Sent from my SGH-T999 using xda app-developers app
^ Tried it out of curiosity because it would be useful to me, but that does not work.
I wonder if it would work if you used a program like Tasker to cut only the cell radios without explicitly entering "airplane mode". Although I'm not 100% sure that is possible or if some other work-around is needed.
Maybe there's something that can be added to the csc feature.xml? Not sure what it'd be but theres already these listed:
<CscFeature_Settings_Airplane_Wifi_Dependency>false</CscFeature_Settings_Airplane_Wifi_Dependency>
CscFeature_Web_Bool_StartWIFISettingInAirplaneMode>false</CscFeature_Web_Bool_StartWIFISettingInAirplaneMode>
You could check other devicrs that have wifi calling and see if theirs is listed. This may not even work, but could be worth a look.
Sent from my SGH-T999 using xda premium
---------- Post added at 05:48 AM ---------- Previous post was at 05:19 AM ----------
Also, there's an app in the store called Bobsled Calling (also a Bobsled Messaging app) listed under T-Mobile top picks. Don't know how good it really is, but I was thinking bout giving it a shot on my old phone that has no cellular service at all.
One of the only ones I've seen where the people you call don't also have to have the app.
Maybe it'll allow you wifi calls under airplane mode?
Sent from my SGH-T999 using xda premium
You can try going to your Phone app and typing in *#*#4636#*#* -> Device information and then hit the 'Turn off radio' button. I used it before when Hurricane Sandy knocked out the cell towers and I was left with just random WiFi hotspots, but this was back on ICS. Though I don't see why it shouldn't work with JB.
If the code doesn't work, go to the Play Store and download an app called 'Phone info' (Author: [email protected]). The app should take you to the Testing menu.
Instead of constantly typing all those numbers (*#*#4636#*#*), download the app, Phone Info in the Play Store and there you go....
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That app doesn't work because when WiFi calling is working the radio is idle. Service menu is a no go.
Sorry I didn't post it as a Q but I didn't have a clear question. I wanted to discuss the topic. I thought about yet where to post it before I did, thanks.
WiFi calling with Cellular Radio turned off
I am trying to accomplish the same thing but was approaching it from a different angle. The service menu idea doesn't work.
We are both trying to accomplish the same thing. Use WiFi calling while having the Cellular radio turned off. Airplane mode turns off all radios and you can re-enable the WiFi radio. However the Galaxy S III will not allow a call to be made while the phone is in airplane mode. This is a low level system issue and not related to the dialer (I tired three different dialers).
Does any body know of a way to do this??? PLEASE??? I'm leaving for Brazil in 4 days for a month and I would like to be able to do this in Brazil.
This is a copy from another posting:
ChitownWingMan said:
I am trying to enable WiFi calling with the cellular radio turned off.
According to Samsung & T-Mobile the only official way to turn of the cellular radio is to enable Airplane mode.
Here is the procedure that I tried:
Enable Airplane Mode
Turn on WiFi
Connect to a functioning WiFi hotspot
Enable WiFi Calling
Wait for the WiFi Calling Icon to appear in the status bar
Make a WiFi call
At this point the dialer sits at the dialing screen for more than 10 minutes (I bailed at 10 minutes). As soon as I abort the dialing attempt a dialog box pops up saying you cannot make a call while in Airplane mode.
Is there any way to completely disable the cellular radio without putting the phone in Airplane Mode?
Is there an app that will do this?
Is there a hidden that will do this?
Please don't use bandwidth by asking why I want to do this or suggesting that I use Skype or some other app. My goal is to be able to make and receive VOIP calls while the cellular radio is completely disabled.
Thank you for your help...
Click to expand...
Click to collapse
I think maybe the phone HAS to ping a cell tower in order to make WiFi calling work. For your purposes just set the WiFi calling connection preference to WiFi only.
psykhotic said:
I think maybe the phone HAS to ping a cell tower in order to make WiFi calling work. For your purposes just set the WiFi calling connection preference to WiFi only.
Click to expand...
Click to collapse
I have zero reception at my house and wifi calling works.
Setting it to "WIFI only" doesn't allow it to work the way that's wanted - it just tells the phone to only make calls over WIFI - but that doesn't open up the ability to do so when the radios are off. From what is described I agree that this sounds like a conflict with the low-level integration.
Did anyone try that Bobsled app I mentioned earlier?
It claims that I could put it on a tablet or my old phone that has no sim/data, and it would work.
If it were to work is that something that could get you by for a while? I understand not wanting to go 3rd party, but it could be the only option for now. It is a tmobile app btw.
Sent from my SGH-T999 using xda premium
I meant for the guy going abroad. Although he needs to also make sure data roaming is off, I think.
Doc I did look but my problem is I want to use my tmo number. I have a house phone but it's really frustrating to tell people they have to try me at two different numbers. And not being able to text.
psykhotic said:
I meant for the guy going abroad. Although he needs to also make sure data roaming is off, I think.
Doc I did look but my problem is I want to use my tmo number. I have a house phone but it's really frustrating to tell people they have to try me at two different numbers. And not being able to text.
Click to expand...
Click to collapse
There's also a Bobsled messaging app. Pretty sure its the same deal and works via wifi.
Also, I could've sworn it said that you have the option of using your current cell number. Maybe I'm mixed up on it...
Anyway, its just a suggestion for looking at. I have no idea how good it really is... just don't have many other ideas for you guys at this point.
I wonder if there could be a build.prop value that would disable cellular only. Or set its scan frequency like you can do for wifi.
Sent from my SGH-T999 using xda premium
What were they thinking
psykhotic said:
I think maybe the phone HAS to ping a cell tower in order to make WiFi calling work. For your purposes just set the WiFi calling connection preference to WiFi only.
Click to expand...
Click to collapse
I have done some more research.
I was able to turn off just my cellular radio by using the phone info application to enter the service menu (Phone Info App->Device Information, scroll down and select Turn off radio).
With the cellular radio turned off I tried to enable Wifi Calling (Settings->More Settings->W-Fi Calling).
The phone says "enabling", turns on the cellular radio (without any messaging saying that it is doing this) and then says "Ready for Calls".
I also tried enabling WiFi Calling first and then turning off the cellular radio (using the method outlined above). But the cellular radio would not turn off as long as WiFi calling is enabled.
I don't know if this is a bug or a "feature" but for WiFi Calling to work on the T-Mobile SGH-T999 (4.0.4 Firmware) the cellular radio must be enabled. Though I'm sure T-Mobile has a reason for this the logic of it escapes me. WiFi calling should not need the cellular radio for any reason. I use Skype all the time and it doesn't need cellular service to operate on WiFi.
If anybody out there knows how I can make and receive phone calls using my regular cell phone number exclusively via WiFi (with the cellular radio disabled) please let me know. Many thanks to the person who figures this out
As long as you are connected to Wi-Fi, with Wi-Fi calling activated (blue icon showing), it should automatically disable the cellular radio. If you are connected to Wi-Fi, but no blue Wi-Fi calling icon, then it will turn on cell radio and start searching for towers.
Sent from my SGH-T999 using xda app-developers app
Lagar said:
As long as you are connected to Wi-Fi, with Wi-Fi calling activated (blue icon showing), it should automatically disable the cellular radio. If you are connected to Wi-Fi, but no blue Wi-Fi calling icon, then it will turn on cell radio and start searching for towers.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Duh.. the reason to use it in airplane mode for me is that WiFi calling disconnects every few minutes and when the cell radio is searching since I have 0 coverage it absolutely kills my battery.
psykhotic said:
Duh.. the reason to use it in airplane mode for me is that WiFi calling disconnects every few minutes and when the cell radio is searching since I have 0 coverage it absolutely kills my battery.
Click to expand...
Click to collapse
Sorry but you're not making any sense. You're complaining about your phone's search for cell towers killing your battery because your Wi-Fi calling keeps disconnecting? Let's say you find a way to disable your cell connection. Your Wi-Fi calling still keeps disconnecting and you still can't receive or place calls. What's the point? Longer lasting "iPod"? Maybe start looking for a way to fix your Wi-Fi calling problem would be a better solution, ie. Flashing a different ROM until you find something more stable. Duh!
Sent from my SGH-T999 using xda app-developers app
Lagar said:
As long as you are connected to Wi-Fi, with Wi-Fi calling activated (blue icon showing), it should automatically disable the cellular radio. If you are connected to Wi-Fi, but no blue Wi-Fi calling icon, then it will turn on cell radio and start searching for towers.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
These are the following options available (all of these options have the cellular radio enabled and working at all times):
1. Make calls using the cellular network only - WiFi Calling disabled.
2. Wi-Fi Preferred - Make calls using WiFi Calling if a valid WiFi network is available and connected. Cellular network calls are made when a WiFi network is not available.
2. WiFi Only - Makes only WiFi calls. Cellular calls are not made when a WiFi network is not available. Note: This does NOT disable the cellular radio.
3. Cellular Preferred - Makes cellular network calls are made if a cellular network is available. WiFi calls are made if a cellular network is not available and a WiFi network is available and connected.
When enabling WiFi Calling the cellular radio is briefly disabled and then re-enabled..
Lagar said:
Sorry but you're not making any sense. You're complaining about your phone's search for cell towers killing your battery because your Wi-Fi calling keeps disconnecting? Let's say you find a way to disable your cell connection. Your Wi-Fi calling still keeps disconnecting and you still can't receive or place calls. What's the point? Longer lasting "iPod"? Maybe start looking for a way to fix your Wi-Fi calling problem would be a better solution, ie. Flashing a different ROM until you find something more stable. Duh!
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
I've tried multiple ROMs and multiple routers so.....
My only "solution" would be to not use my phone at all at home and just turn it off. I'd rather have a longer lasting iPod than a paperweight.

Disable HD Voice? No ringing out OUTBOUND calls?

i have the tmobile version of the note 3. and when i make an outbound call while on wifi (wifi calling is off) it defaults to HD VOICE which has no ringing (only on some numbers tho, very strange) and it will have NO RINGING, almost as if its not dialing then someone will answer. Very annoying. So i have come to a conclusion that if i turn Wifi calling off, HD VOICE is gone and it WILL ring with those numbers that wouldn't before. But if i connect to wifi again then i get this issue. Is there a way to disable HD VOICE?
PS, i have SIM UNLOCKED the note 3 and have tested with att sim with same numbers and rings correctly whether or not on wifi, of course doesn't say HD VOICE tho
thanks a again
Bump
Sent from my SM-N900T using Tapatalk 2
Anybody know how to fix this. I cant use wi-fi anymore because it turns on hd voice, grays out my network bar signal, and makes calls unintelligible. T-mobile had me disable "answer with voice" and wi-fi. She said this is a problem with wi-fi calling but I dont use that. I only had it set to use wi-fi if I left a good cellular area. That is off now too. Please help me fix this so I can at least use wi-fi again. By the way this happened suddenly on its own 2 days ago.
Did you ever resolve this?
I am having the exact same problem now.
Even though I have wifi calling turned off, if I have the phone connected to wifi it is using wifi for the calls.
Annoying as hell.
audri5 said:
Anybody know how to fix this. I cant use wi-fi anymore because it turns on hd voice, grays out my network bar signal, and makes calls unintelligible. T-mobile had me disable "answer with voice" and wi-fi. She said this is a problem with wi-fi calling but I dont use that. I only had it set to use wi-fi if I left a good cellular area. That is off now too. Please help me fix this so I can at least use wi-fi again. By the way this happened suddenly on its own 2 days ago.
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PanamaPaul said:
Did you ever resolve this?
I am having the exact same problem now.
Even though I have wifi calling turned off, if I have the phone connected to wifi it is using wifi for the calls.
Annoying as hell.
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Anyone got updates on this? I just started getting bitten by this a couple months ago when I flashed from stock to DarthStalker (JB version not KK).
Any news about this?
HD voice
HD voice is set by the switch from the tower you are connected to, long story short if the backhaul from your tower is microwave and the person you are calling is on a tower that is Ethernet backhaul it won't sound right. Also if your in a Samsung owned market and the other person is in a ALU, pioneer, Ericson etc it won't sound right lastly the Samsung phones have 3 or more microphones on them for background and other noises to be muted so the over correction messes with HD calling and lastly wifi calling is using VoWifi and literally running a VPN from your ISP to T-Mobile so your bypassing the switch and hd voice isn't an option, so when you swap sim cards out the root system(boot straps and firmware for the motherboard is designed for t-mo switch and network and is wrote to look for t-mo) so the unlocked sim is just a software unlock to allow something else to be the read
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I worked in the cellular telcom industry for years and HD calling is a nightmare, wifi calling is even worse because of e911 compliance and the fcc. I forgot to mention that if you have a phone case in like a loose fitting silicone sleeve type or the rubber shell on an old otterbox that's loose the vibration from your voice can cause static in the mic from the rubber vibrating by the charge port (old product known issue with noise cancelation on several phones)
---------- Post added at 04:41 AM ---------- Previous post was at 04:22 AM ----------
I forgot to tell you that normally when you don't have the ringing when your calling out it is a network based issue.
It could be a nesting issue(where your phone is thinking its on a tower in the next town) so with the phone on pull the sim out(if you have to pull the sim power on wait 60 seconds then power off) then turn the phone off and reinstall the sim, an issue for the market your in, the network may think that your still using wifi calling and it never fully turned it off in the network( however by simply turning the switch off it won't disable it you have to update the emergency address and look below that and choose disable( if your software is newer the platform for wifi calling by Samsung is codenamed waterpolo and there is a crap ton if known issues with it) lastly if you phone has native and Samsung wifi calling (found on the GS6/note 5 so if you have it it would be by update only) you would have to totally reset the phone and have to-mo open a network trouble ticket for a tier 3 or higher to call you back and resolve

Wifi Calling?

Any way to activate the wifi calling feature for the Sprint S6?
rooted and xposed installed
I've tried on every build so far on my GS6 and haven't been able to get it to turn on, but it sounds like a few people have gotten it to work. I've spoken with Sprint multiple times about it and the only remaining test they want to try is to factory reset the phone...which is funny since the first day I also couldn't enable WiFi calling. They recommended I take it into a Sprint store so someone else can look at it, and probably factory reset it. I just don't want to spend the next 6 hours customizing everything on my phone again. I've also heard that the battery life isn't very good with WiFi calling (maybe incorrectly), so that's been another reason for me to not take the plunge and factory reset.
Sprint did mention, during all those phone calls and chats that WiFi Calling must be enabled on your account/line for it to work, which they say they enabled for me, but it still doesn't work. Maybe that's your hang-up....
Works for me on stock OH1. Took awhile for the red line to disappear from the icon but when it did I made and received several calls using wifi calling.
Sent from my iPad using Tapatalk HD
I am able to use wifi calling fine. I was just in Bosnia, Croatia, and Serbia where I used wifi calling constantly to call and text people in the US. I am on stock OH1. When you enable wifi calling go to the wifi calling options and make sure the wifi access point you are connected to us enabled in the wifi calling. To the point above, yes it does often take 30 seconds to a minute to enable wifi calling on any access point. If it starts to take longer I toggle wifi calling off then on again.
balistic2 said:
When you enable wifi calling go to the wifi calling options and make sure the wifi access point you are connected to us enabled in the wifi calling.
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How do you tell the phone that a particular wifi network is able to use wifi calling? Whenever I try to enable wifi calling it sends me straight to "Self Service".
ggross01 said:
Any way to activate the wifi calling feature for the Sprint S6?
rooted and xposed installed
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Wanam Xposed module (note module not framework) breaks the ability to access WIFI calling feature. I reported it here in module thread.
I might recommend doing an RTN reset...I know you said you don't want to set everything up all over again. But I had issues when I first got the device. This completely reprovisions everything and in my case fixed WiFi calling not even being an option. I would make sure it shows in your account and then do the RTN reset.

Wifi Calling Preferred?

Is there anyway to set the pixel xl to prefer wifi calling at home (I am on Verizon, but the google version of the pixel). Wifi calling works - would like to "prefer" wifi instead of cellular (I have amazing wifi and meh cellular at my home). Yes, I can airplane mode it every day - just seems like a very hacky solution.
-D
Not that I'm aware of.
I also have poor cell reception in my cave. (-110 on band 13). Pretty much every call I make switches to wifi about 3 seconds into the call connecting. It'll also come out of wifi calling if I walk outside where the cell coverage is good. (Even if wifi is still good).
I specifically called pixel support and asked them, no option for this currently. I wish. Need it as well
EDIT: I tried to bypass cellular altogether by turning my phone on airplane mode, then using just wifi to force wifi calling, only to get no calls going through. This is a bummer, I use my iPhone with wifi calling whenever I travel this way, to make sure I don't make any accidental non-wifi calls which aren't free when international. If there's a way to force wifi calls with wifi on and airplane modeon for cellular calls, that would also be useful for travel
Samzebian said:
I specifically called pixel support and asked them, no option for this currently. I wish. Need it as well
EDIT: I tried to bypass cellular altogether by turning my phone on airplane mode, then using just wifi to force wifi calling, only to get no calls going through. This is a bummer, I use my iPhone with wifi calling whenever I travel this way, to make sure I don't make any accidental non-wifi calls which aren't free when international. If there's a way to force wifi calls with wifi on and airplane modeon for cellular calls, that would also be useful for travel
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It should work this way unless it is different than every other Verizon phone with wifi calling. Sometimes it takes ten minutes or so of failed calls before it finally connects, then you're good from then on. I'll give it a shot and see...
st3ph3nbr!tt said:
It should work this way unless it is different than every other Verizon phone with wifi calling. Sometimes it takes ten minutes or so of failed calls before it finally connects, then you're good from then on. I'll give it a shot and see...
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Works like a champ. Give it some more tries until the system picks it up.
dweidman said:
Is there anyway to set the pixel xl to prefer wifi calling at home (I am on Verizon, but the google version of the pixel). Wifi calling works - would like to "prefer" wifi instead of cellular (I have amazing wifi and meh cellular at my home). Yes, I can airplane mode it every day - just seems like a very hacky solution.
-D
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On T-Mobile WIFI calling there's a clear option for 'wifi prefered' or 'cellular prefered' which works pretty much about every single time. It's in the places, on the dialer and on network settings, but sets the same option. I guess with verizon it's different?
bartolo5 said:
On T-Mobile WIFI calling there's a clear option for 'wifi prefered' or 'cellular prefered' which works pretty much about every single time. It's in the places, on the dialer and on network settings, but sets the same option. I guess with verizon it's different?
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from my XL on T-Mobile
I put my phone in airplane mode for 20 minutes and it still won't do wifi calling after turning wifi on
Mine works fine. I put phone in airplane mode then turn on wifi and connect. Calls and SMS go through immediately thereafter.
Sent from my Pixel XL using Tapatalk
Airplane mode works for me too. Just a hassle. I have had T-mobile before - so I know "wifi-preferred" is an option - is that a setting somewhere we can hack at? I can't imagine that is a hardcoded thing that is unchangeable...
Feels like something we could diff pretty easily.
-D
Not the best solution, but I wrote a tasker to put the phone in airplane mode then turn WiFi back on, made it into an app and put it on the home page, so I can press that to go into WiFi calling.
Yea weirdly still not working for me. Wifi calling works fine with airplane mode off. Am I doing something wrong?
Are you reconnecting to your wifi after enabling airplane mode? I know it sounds rudimentary, but idk what could be going on.
If you pull down notifications then swipe down again to expand quick options then select the mobile network icon then "more options" you can turn off cellular network. This will force wifi calling. Reverse when leaving
Soulsuit said:
If you pull down notifications then swipe down again to expand quick options then select the mobile network icon then "more options" you can turn off cellular network. This will force wifi calling. Reverse when leaving
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Cellular data, not cellular network.

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