[Q] [D2LTE] CM11 Sudden Death issue - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

Hey All,
I'm currently on the CM11 04/22 nightly, and have made it all the way up to the 04/27 nightly to try and resolve this issue and have not been able to. Basically - the sudden death issue has been hitting me very hard - I can't use my phone at all.
I understand the 04/11 nightly is stable and doesn't have this issue, howevery CyanogenMod does not have this on their website.
Does anyone have this install available? (CM-11-Nightly-20140411-D2LTE.zip)
Thanks so much in advance
SLiK

please explain what you mean by sudden death? thanks

rkant18 said:
please explain what you mean by sudden death? thanks
Click to expand...
Click to collapse
I'll be using the phone (say checking my Instagram or reading a book on Play Books) and the screen may be on for about 5-6 minutes. The phone will suddenly shut off on its own. I'll start it up and then shut down again when the phone is loading. It will also sometimes say it has 1-2% battery when it really has 45% (which is what it shows when I plug the phone in).
Hope this clears it up.

SLiK786 said:
I'll be using the phone (say checking my Instagram or reading a book on Play Books) and the screen may be on for about 5-6 minutes. The phone will suddenly shut off on its own. I'll start it up and then shut down again when the phone is loading. It will also sometimes say it has 1-2% battery when it really has 45% (which is what it shows when I plug the phone in).
Hope this clears it up.
Click to expand...
Click to collapse
I had the same issue a week back. Was the most frustrating thing ever...
I finally narrowed it down to the power button. It actually had to do with the power button switch which is soldered to the motherboard. The power button was super sensative, therefore being engagded at all times, causing the phone to hard shutdown every time I tried to turn the phone on.
How I fixed it:
1. Opened my phone up
2. Broke the switch off
3. Done
Now I use my phone without a functioning power button but it was a quick and free fix so it doesnt bother me.
If I decide to do so in the future, I can also solder a new switch back and get the power button working again.
DO NOTE: This might now be the issue you may be facing, so do your research
Finally, I watched this YT video which showed me how to break the power button switch and eventually fix my phone: https://www.youtube.com/watch?v=3Glllc7bEJs
Good Luck

imcol said:
I had the same issue a week back. Was the most frustrating thing ever...
I finally narrowed it down to the power button. It actually had to do with the power button switch which is soldered to the motherboard. The power button was super sensative, therefore being engagded at all times, causing the phone to hard shutdown every time I tried to turn the phone on.
How I fixed it:
1. Opened my phone up
2. Broke the switch off
3. Done
Now I use my phone without a functioning power button but it was a quick and free fix so it doesnt bother me.
If I decide to do so in the future, I can also solder a new switch back and get the power button working again.
DO NOTE: This might now be the issue you may be facing, so do your research
Finally, I watched this YT video which showed me how to break the power button switch and eventually fix my phone:
Good Luck
Click to expand...
Click to collapse
I'm fairly confident that this isn't the power switch. And if it were I'm not sure how comfortable I would feel breaking the power switch off.
The thing that begs me to think this is a software issue is that I'll have 45% battery, the phone will die, and then I'll try to turn the phone on again only for it to tell me I have 1% battery left. I'll put the phone on charge (after it dies again) and it will say charging - 45%.
Anyway I've rolled back a few updates and it seems to be fairly usable now...

Try cleaning the USB port real well and don't use a cheap cable. Use a needle and make sure there is no lint packed in there. These things can cause the phone to cycle itself even when not plugged in. I've fixed several doing exactly what you describe.

Related

[Q] Nexus won't turn on.

I have just received my new phone from the insurance company as my last one got stolen. At first it seemed fine, I put it on charge, reset the phone and logged into Google. After a few minutes I went to check on it and I cant get it to turn on (or maybe its turned on but the screen isn't).
What should I do? Is this a common thing? Thanks.
Did you pull the battery, reinsert it and hold the power button down for a few seconds?
Also, when you were charging with the phone off did you get the charging graphic on the screen?
hEaTLoE said:
Did you pull the battery, reinsert it and hold the power button down for a few seconds?
Also, when you were charging with the phone off did you get the charging graphic on the screen?
Click to expand...
Click to collapse
Thanks for the reply, i think i have fixed it now.
A better explanation of the problem I was having:
After a small amount of time the phone would freeze and very slowly the screen would fade to black, like the power to the screen had been taken away.
Even after pulling the battery, it wouldn't turn back on unless I waited without-battery for a while.
How i think i fixed it:
Waited a while with the battery out and turned back on, when i managed to turn it back on it had a half downloaded 4.0.4 update (could this have caused it?)
I kept trying to make it last long enough to download the whole update file, luckily it resumed from where it was last.
After installing the update it's been fine.
Sounds like a case of 4.0.2-itis.
4.0.4 is the wonder cure for all phone problems!

[Q] Any way to disable the power button?

Hey guys,
So I've got an S3 running AOKP at the moment and I was wondering if there was any way to disable the power button. It's been malfunctioning, and causing my phone to reboot constantly. Sometimes even when off it continues to think I'm holding down the power button and cancels the boot process...
Any ideas of a workaround? I'm out of warranty and can't want to pay for repairs at the moment.
S3 power button boot loop (sudden death?)
poacherD said:
Hey guys,
So I've got an S3 running AOKP at the moment and I was wondering if there was any way to disable the power button. It's been malfunctioning, and causing my phone to reboot constantly. Sometimes even when off it continues to think I'm holding down the power button and cancels the boot process...
Any ideas of a workaround? I'm out of warranty and can't want to pay for repairs at the moment.
Click to expand...
Click to collapse
Hi,
I am having the exact same issue. Very strange as it decided to do this while checking my email (finger no where near the power button) and I have never had any issues prior to this.
I'm running CWM, CM10.2 and I CANNOT BOOT into recovery (CWM) or ODIN, best I got was the CM loader screen then it reboots.
Even if I disconnect the battery, wait 30 minutes (fully charged) and replace the battery, it attempts to boot itself again. and again and again...
The best videos I've seen involve smacking the phone on the power button side (not going to do that, at least hard) I think it may be a random power button failure. I will be disassembling the phone tonight and trying to open or close the power button contacts and wipe my phone before it goes back....
Yoiks!
mc045 said:
Hi,
I am having the exact same issue. Very strange as it decided to do this while checking my email (finger no where near the power button) and I have never had any issues prior to this.
I'm running CWM, CM10.2 and I CANNOT BOOT into recovery (CWM) or ODIN, best I got was the CM loader screen then it reboots.
Even if I disconnect the battery, wait 30 minutes (fully charged) and replace the battery, it attempts to boot itself again. and again and again...
The best videos I've seen involve smacking the phone on the power button side (not going to do that, at least hard) I think it may be a random power button failure. I will be disassembling the phone tonight and trying to open or close the power button contacts and wipe my phone before it goes back....
Yoiks!
Click to expand...
Click to collapse
It's very random for me too. Sometimes it'll work all day then it'll take like an hour and a half to turn back on.
Quick question, as I've heard this from a couple people. Do you use an otter box?
Regardless I'm 90% sure this is hardware related and has nothign to do with software, because all the cases I've heard of this have had different roms, one of which was stock unrooted.
Pretty frustrating. Not sure I'll buy a Samsung again to be honest.
poacherD said:
It's very random for me too. Sometimes it'll work all day then it'll take like an hour and a half to turn back on.
Quick question, as I've heard this from a couple people. Do you use an otter box?
Regardless I'm 90% sure this is hardware related and has nothign to do with software, because all the cases I've heard of this have had different roms, one of which was stock unrooted.
Pretty frustrating. Not sure I'll buy a Samsung again to be honest.
Click to expand...
Click to collapse
This started gradually happening to me too and I bought both my phone and Otterbox in July 2012 when it came out. I noticed with my family members' S3's that their Otterboxes were different in regards to the power button (it stuck out more) whereas mine hardly stuck out at all. I got a warranty replacement this past July (2013) and the exact issues you described began happening. It started out as random reboots and as of yesterday, I can't get my phone to boot because it thinks I'm holding the power button down (therefore not letting the boot process finish). I took my phone apart, expecting the power button to be an easy swap like it was in the GS2, but no, it's a part of the friggin motherboard. I also am looking for a way to disable the power button. I'd recommend that if you are able to get it to boot even once, that you make sure to backup all your stuff. Fortunately all my pics are backed up since I can't boot my phone anymore, but other files are currently inaccessible. I wonder if anyone knows if some sort of electrical tape or something could prevent the power button signal from transferring so that we would be able to boot our phones?
I had the same power button issue with my Captivate as well... and thought that issue had been looked into. After 14 months of use on my S3, I noticed this issue appeared.
Solution (well not quite): change key layout to disable power button. Re-map volume down as "power, wake". Yes, by doing this, I am losing volume down button. Also, when the phone is off, I still need to press the power button to power it up. My fix of changing the key layout file won't take charge until after the phone boots up.

[Q] Help - Glide crashes and restarts

I bought a Samsung Glide i927 phone last month in the US, i bought it unlocked as i am from argentine, and i wanted to use it with movistar.
Recently the phone started to crash a lot, by that i mean that the screen starts going white, with horizontal lines and pixels of different colors appearing, then just turn off or restarts itself, only to crash again as soon as it starts an then turns off.
When this happens i try to start the phone and select the shut down option myself to see if the next time it starts it doesnt crash. But sooner or later it happens again.
This problem its happening too often, and not while doing something in particular like running an app or something. Sometimes it crashes just by plugging it to the power adapter, it even shows the white screen with the lines instead of the charging battery image when i charge it while turned off. I have already try to fix it upgrading android or doing a factory reset, but that didnt work.
Anyone have any idea of how to resolve the problem, or if its a hardware malfunction that cant be fixed?
To make things more difficult, as i said earlier im from argentine, and i cant go to AT&T or Samsung to get it fixed or get a replacement. English is not my first language, so please forgive my orthographic mistakes.
Thanks
This really sounds like some hardware problem, but to be safe, learn how to use Odin and use it to revert your phone to completely stock condition (cleaner than factory reset).
Sent from Samsung Captivate Glide @ CM10.1.2
AndyYan said:
This really sounds like some hardware problem, but to be safe, learn how to use Odin and use it to revert your phone to completely stock condition (cleaner than factory reset).
Sent from Samsung Captivate Glide @ CM10.1.2
Click to expand...
Click to collapse
I tried to do that, but the first times when Odin try to reboot the phone it just freezes and i have to unplug it. After many tries it finally finished, but the phone keeps freezing and crashing.
The phone even crashes while turned of and conected to the power adapter.
Do you think that with LiteROM 0.9.0, that might fix this issues?
I've got reboots too, try to disable auto brighness
It helps for me
Sent from my SGH-I927 using xda app-developers app
Power button issue
I am having a similar problem. At first, it just happened on rare occasions. However, today, it started doing it repeatedly. The phone was unusable. I did some checking around, and it appears that the power buttons on Samsung phones are prone to sticking. Some people suggest you actually remove the battery and slam the power button against a table. I wasn't going to do that, because I could just see it doing even more damage. What I did instead was firmly tap the power button repeatedly. It seemed to unstick the power button and allow the phone to function again.
Another alternative is to have the power button replaced, but that might be a hassle.
First of all, sorry for my bad english.
I bought it on amazon a few days ago, I have the same problem...
I thing aznemesis is right, because my power buttom is very sensitive, in fact, some times, when I press the button smooth and fast, to turn off the display like, the typical menu appears as if I had pressed the button for much longer period. Which proves your theory. The problem is if I hit the button over a table and the button breaks here in Chile do not exist spares of the terminal
Well, I did. I couldn't stand the desire to do so. After nearly 18 hours, the terminal isn't rebooted again.
Panchon1978 said:
I bought a Samsung Glide i927 phone last month in the US, i bought it unlocked as i am from argentine, and i wanted to use it with movistar.
Recently the phone started to crash a lot, by that i mean that the screen starts going white, with horizontal lines and pixels of different colors appearing, then just turn off or restarts itself, only to crash again as soon as it starts an then turns off.
When this happens i try to start the phone and select the shut down option myself to see if the next time it starts it doesnt crash. But sooner or later it happens again.
This problem its happening too often, and not while doing something in particular like running an app or something. Sometimes it crashes just by plugging it to the power adapter, it even shows the white screen with the lines instead of the charging battery image when i charge it while turned off. I have already try to fix it upgrading android or doing a factory reset, but that didnt work.
Anyone have any idea of how to resolve the problem, or if its a hardware malfunction that cant be fixed?
To make things more difficult, as i said earlier im from argentine, and i cant go to AT&T or Samsung to get it fixed or get a replacement. English is not my first language, so please forgive my orthographic mistakes.
Thanks
Click to expand...
Click to collapse
The horizontal lines on the screen sound as if it is an overheating issue. What were you doing before your phone shut off? Are you using the factory charger?
cure found
take the battery out...blow on the power button with some compressed gas to get the dust out....then pour a drop of silicone based lubricant on the power button so that most of it gets in the gaps...then hit the power button a few times....haven't had any reboots since then

[Q] Please help! Stuck in Bootloop, power button "stuck", no download mode!!

[Q] Please help! Stuck in Bootloop, power button "stuck", no download mode!!
I believe this has to do with the phone thinking the power button is constantly being pressed...
I'm looking for any advice. My s3 suddenly went into a boot loop this morning. It powers on for a few seconds and turns itself back off. I took my case off and noticed the power button is loose. Doing a little research, came across similar issues online caused by the main board going faulty and the phone thinking the power button is constantly being held down.
I know this because I can remove my battery, put it back in, and without even touching any buttons, the phone will attempt to power up.
I'm currently rooted and can't get into download mode for more than 3-5 seconds before it turns itself off. I was only once able to apply the perfect pressure by squeezing the side of the phone which allowed it to boot normally, but about 30 seconds later, the power menu appeared by itself and it turned off a few seconds later.
Has this happened to anyone else?? Anybody know how to go about fixing it??
My phone is still under warranty, but I can't flash back to stock.
Things I've tried:
Download mode
Recovery mode
Different battery
I haven't tried taking the phone apart yet. I want to get a replacement if possible. But just in case, has anybody repaired this themselves??
I'm really at a loss here. Any help is much appreciated!
Darkendes said:
I believe this has to do with the phone thinking the power button is constantly being pressed...
I'm looking for any advice. My s3 suddenly went into a boot loop this morning. It powers on for a few seconds and turns itself back off. I took my case off and noticed the power button is loose. Doing a little research, came across similar issues online caused by the main board going faulty and the phone thinking the power button is constantly being held down.
I know this because I can remove my battery, put it back in, and without even touching any buttons, the phone will attempt to power up.
I'm currently rooted and can't get into download mode for more than 3-5 seconds before it turns itself off. I was only once able to apply the perfect pressure by squeezing the side of the phone which allowed it to boot normally, but about 30 seconds later, the power menu appeared by itself and it turned off a few seconds later.
Has this happened to anyone else?? Anybody know how to go about fixing it??
My phone is still under warranty, but I can't flash back to stock.
Things I've tried:
Download mode
Recovery mode
Different battery
I haven't tried taking the phone apart yet. I want to get a replacement if possible. But just in case, has anybody repaired this themselves??
I'm really at a loss here. Any help is much appreciated!
Click to expand...
Click to collapse
Wow, crazy. I'm experiencing the same issue starting yesterday! I haven't tried swapping my battery yet, but the stuck power button makes so much more sense. I'm having all the same issues with not being able to stay in recovery mode or download mode for very long.
[EDIT]
My phone also seems to be reacting to static electricity. Say I let sit on my desk... It does nothing (not cycling reboots), if I pick it up it'll just start rebooting again. This leads me to believe that maybe it's not my power button but a battery or internal component issue.
MooreHeat said:
Wow, crazy. I'm experiencing the same issue starting yesterday! I haven't tried swapping my battery yet, but the stuck power button makes so much more sense. I'm having all the same issues with not being able to stay in recovery mode or download mode for very long.
[EDIT]
My phone also seems to be reacting to static electricity. Say I let sit on my desk... It does nothing (not cycling reboots), if I pick it up it'll just start rebooting again. This leads me to believe that maybe it's not my power button but a battery or internal component issue.
Click to expand...
Click to collapse
Weird. I haven't noticed mine reacting to touch, but I did watch it try to start itself multiple times while sitting all by itself on my desk.
I'm going to take it to my carrier's in-store warranty center. They said with it rooted it can't be replaced, but they can try to repair the button if it's stuck.
We'll see what happens.
Has anybody had to replace their power button themselves before?
Darkendes said:
Weird. I haven't noticed mine reacting to touch, but I did watch it try to start itself multiple times while sitting all by itself on my desk.
I'm going to take it to my carrier's in-store warranty center. They said with it rooted it can't be replaced, but they can try to repair the button if it's stuck.
We'll see what happens.
Has anybody had to replace their power button themselves before?
Click to expand...
Click to collapse
Well I just disassembled my S3. The power button mechanism seems to be just fine. It clicks down with pressure and releases just as I would expect it to. I'm thinking my issue is something electrical or battery.
Were you doing anything when your phone went in to boot loop? I was just texting someone and then.. poof!
What ROM are you using?

M9 won't turn on anymore - bricked?!

Hey guys
I was super happy with my Australian Telstra M9 until an hour ago. I plugged it with 3% of battery in for charging and turned it off to speed the process up. When it was off the charging icon showed up just as usual. After a few hours I came back, unplugged the phone and it flashed 100% for a second. After that - nothing! It just won't turn on! I pressed every button and every possible combination of those. I plugged it back in for a bit and connected it to my laptop. But it's not even recognized. I googled for a bit but found no solution. I rooted the phone a couple of weeks ago but didn't do anything like that today. No updates, no new apps only some WhatsApp and 9gag.
What do you reckon? Is it bricked? Will I get a replacement and how long will that take? I have to leave Australia in 9 days so I'm quite on a schedule. -.-
Does anyone have any advice?!
Cheers Max
Edit: is there a chance to recover the data? I'm traveling and forgot to back anything up. Some of the data is quite important. And do you think I'll get into trouble because of the root?
No clue, try a different charger maybe.
I tried three different charges plus my laptop. Neither of them worked. Is there gonna be any way to rescue the data from the internal storage or will the just wipe it after they repaired it?
I would try holding the power and volume up button for at least 2-3 minutes. If it does come on, as soon as you feel it vibrate, move your finger down to the volume down button and hold it until you get into download mode. Then boot to the bootloader and then recovery and restore a nandroid.
Oh my god!!! Thank you so much! I have no idea why but after a minute it booted up just fine an all my data are still there. I'm never ever gonna forget a backup anymore. But what happend? Why did it start again? Battery is down to 50% so it seems it has been running all night and was stuck at some point. What can I do to avoid this from happening again? I don't wanna get a heart attack every time the phone won't turn on
But for the moment I'm alright! Thank you, thank you, thank you!
MrDuvet said:
Oh my god!!! Thank you so much! I have no idea why but after a minute it booted up just fine an all my data are still there. I'm never ever gonna forget a backup anymore. But what happend? Why did it start again? Battery is down to 50% so it seems it has been running all night and was stuck at some point. What can I do to avoid this from happening again? I don't wanna get a heart attack every time the phone won't turn on
But for the moment I'm alright! Thank you, thank you, thank you!
Click to expand...
Click to collapse
Hold power + volume up button will work in most cases.
TBH, don't really know what happened to you. Did you flash custom rom, recovery? or only root?
I didn't know that. I only new power + vol down. And I didn't hold it for a minute. I did nothing but flashing TWRP and root the stock rom. I didn't even change much with the root and only use it for titanium backup and adaway. That's why I was so baffled, when the phone suddenly "broke" because I didn't do anything unusual to it.
MrDuvet said:
Oh my god!!! Thank you so much! I have no idea why but after a minute it booted up just fine an all my data are still there. I'm never ever gonna forget a backup anymore. But what happend? Why did it start again? Battery is down to 50% so it seems it has been running all night and was stuck at some point. What can I do to avoid this from happening again? I don't wanna get a heart attack every time the phone won't turn on
But for the moment I'm alright! Thank you, thank you, thank you!
Click to expand...
Click to collapse
I'm glad you got your phone up and running. I know exactly how you feel, I had the same thing happen to me. I thought mine died when the screen went black after I flashed a kernel. Its always scary when the phone won't respond.
The phone was likely frozen. Power + Volume Up forces the phone to reboot after being held for a while. It could be some weird software issue due to the rooting and TWRP, but no one can say for sure. It might happen again but now you know how to reboot it If you really want to avoid the possibility of problems, you probably want to run stock and not root the phone or change bootloader... but what's the fun in that?
You're right no risk no fun. I'm actually waiting for cm so running stock is no option anyway
Thanks for saving me lots of headaches
FYI - I thought I had bricked mine as well - no flashing activity in a couple of weeks, all good chargers. Even made an appointment for repair.
Read the "hold power and vol up for a minute or two," and was like... nooooo... 10 seconds is the max you'd do that for... but tried it... bam, worked like a charm at ~45 seconds for me. Got into HTC FTM mode in which no option worked (reboot to bootloader, simlock, couple of others seemed to just pop immediately back to this weird non-download menu). Holding power for a while after that reset the device. Working now.
Thanks for the thread... been doing this for five years and this is the first no-charge no-response event I've had
lyall29 said:
I would try holding the power and volume up button for at least 2-3 minutes. If it does come on, as soon as you feel it vibrate, move your finger down to the volume down button and hold it until you get into download mode. Then boot to the bootloader and then recovery and restore a nandroid.
Click to expand...
Click to collapse
Worked like a champ, thanks a ton! :good:
Hi All,
About a week ago my M9 powered down while on charge and then wouldn't power on again. No response at all from the standard power button but only holding it for a few seconds at a time.
I knew the buttons to hold to enter bootloader and after several tries it powered on again.... It then ran for a couple of days with no issues.
Then a couple of days later had to power off the phone on a flight - same issue - wouldn't power on - dead.
It took several attempts to bring it back to life. I'm now in a position when every time I power off the phone it just doesn't want to come back on? Thought that it may have been a custom rom issue or a kernel issue - have tried changing both (painful experience by the way - having to wait for the phone to decide when its ready to wake up "when it feels like it after each new installation) but the problem is still there.
I have also found that entering bootloader using the power button and volume button isn't the only solution to "waking up" the phone. Just holding the power button for 10-60 seconds has the same effect - but it sometimes takes several attempts over several minutes - its very random.
Does anyone else have this recurring problem every time they power off? Does anyone on "stock" have the problem?
I'm starting to think that maybe its hardware rather than a software issue?
Try turning off the phone, plugging in the charger, and holding all three buttons for two minutes.
HTC has recommended this as a fix for battery issues like the slow charging bug. Apparently it clears all the battery settings and recalibrates it. The phone will reboot repeatedly while you're doing this, but that's normal. Keep holding the buttons.
I have seen HTC phones do this in the past when the battery system gets confused.
Bricked M9
iElvis said:
Try turning off the phone, plugging in the charger, and holding all three buttons for two minutes.
HTC has recommended this as a fix for battery issues like the slow charging bug. Apparently it clears all the battery settings and recalibrates it. The phone will reboot repeatedly while you're doing this, but that's normal. Keep holding the buttons.
I have seen HTC phones do this in the past when the battery system gets confused.
Click to expand...
Click to collapse
My M9 is not quite 6 months old - ALL stock. Went to bed last night , M9 quick charger plugged in with green light and phone power on - just in airplane mode. Woke up 4 hours later and found the phone dead.
I tried 1 button, 2 button, and 3 button holds for 5 minutes each, plugged in and not plugged in - still dead!
Any help would be appreciated.
aairlinepilot said:
My M9 is not quite 6 months old - ALL stock. Went to bed last night , M9 quick charger plugged in with green light and phone power on - just in airplane mode. Woke up 4 hours later and found the phone dead.
I tried 1 button, 2 button, and 3 button holds for 5 minutes each, plugged in and not plugged in - still dead!
Any help would be appreciated.
Click to expand...
Click to collapse
Best to run a logger like BetterBatteryStatsor GSam Battery Monitor to find out what is draining it
sausje85 said:
Best to run a logger like BetterBatteryStatsor GSam Battery Monitor to find out what is draining it
Click to expand...
Click to collapse
I am unaware of any way to do this if the phone wont turn on - it's dead.
aairlinepilot said:
I am unaware of any way to do this if the phone wont turn on - it's dead.
Click to expand...
Click to collapse
Ah you cannot even get it charged anymore?
I know HTC phones had an issue that when they are completely drained, they seem to be dead, even not charging or anything. Yet if you keep them in the charger, eventually they would show as charging and being able to turn on again.
aairlinepilot said:
My M9 is not quite 6 months old - ALL stock. Went to bed last night , M9 quick charger plugged in with green light and phone power on - just in airplane mode. Woke up 4 hours later and found the phone dead.
I tried 1 button, 2 button, and 3 button holds for 5 minutes each, plugged in and not plugged in - still dead!
Any help would be appreciated.
Click to expand...
Click to collapse
Leave it in connected to the stock charger overnight and see if that helps. If not, you might have a hardware fault and need to return it for warranty service.
I too thank you most profusely!!

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