[Q] My Nexus 7 doesn't turn on or charge - Nexus 7 (2013) Q&A

Hello guys.
I wanna start saying that i found a couple of threads about this issue but none of them was about the 2013 version of this tablet.
Two days ago I was on a plane to London, i turned off my Nexus 7 2013 (the device has at max 3 months and i bought it brand new) that was fully charged.
During the flight I didn't turn it on...when I was at home, approximately 3 hours after, I tried to turn it on without success...tried to recharge it but no response from it...no blinking or steady white light.
Till now I still can't figure out what happened to it considering I just turned it off normally.
I tried all the steps provided by several google official support pages without luck. I also opened the back cover too see if some connectors were not properly attached; no problems there.
I am really starting to think that something broke.
My question would be: I bought it directly from Amazon and I was wondering if it's a problem that I rooted it and I installed a custom rom on it. Is it possible that sending it back will result in having it back myself without any kind of repair attempt?
Thanks to everyone will give this some time

Have you happened to try booting it into fastboot regardless of it not actually starting up? It's a long shot but you could try it.
Also if Amazon can't turn it on either it shouldn't be a problem.
Sent from my LG-LS980 using Tapatalk

goldflame09 said:
Have you happened to try booting it into fastboot regardless of it not actually starting up? It's a long shot but you could try it.
Also if Amazon can't turn it on either it shouldn't be a problem.
Sent from my LG-LS980 using Tapatalk
Click to expand...
Click to collapse
By fastboot you mean the procedure where you have to press volume down + power button?
Anyways i kinda tried everything, it just doesn't respond.
Altough what I noticed just yesterday was that if I plug it to the charger it gets warm on the back, upper part meaning that the power still goes through...
But thinking that this is something related to the battery doesn't feel right...it was fully charged when I turned it off the last time.
I think i should give it back with RMA...It feels like the only choice i have.

N4R4Y4N said:
I think i should give it back with RMA...It feels like the only choice i have.
Click to expand...
Click to collapse
I agree with that.
Sent from my Nexus 7 Flo running CM 11 4.4.2 with ElementalX Kernel using XDA Premium 4 mobile app

Related

Nexus 7 wont turn on (Help desperately needed!!!)

Well im in a bit of a predicament, my Tab died while my cousin was using it and now ive put it on charge for 30 mins and it wont get past the flashing x boot screen googled it and noticed someone else has the same issue, is it common? any help?
You should be able to download and reflash the rom if needed but not sure if you have too.
What was your friend doing to it? Was he trying to unlock and root, etc?
Will it sync to your PC?
Sent from my Nexus 4 using xda app-developers app
Last night I had a similar issue, it won't pass the initial Google logo.
I just held the power button down for a while, and it turned off, then I powered it on again and everything was fine.
It happened after I tried a bunch of apps and decided to restart it.
Richieboy67 said:
You should be able to download and reflash the rom if needed but not sure if you have too.
What was your friend doing to it? Was he trying to unlock and root, etc?
Will it sync to your PC?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
They were just watching YouTube videos then the tab ran out of juice, I can use bootloader fastboot ect but I'm in America atm and I'm leaving for England tomorrow morning so I don't have drivers or anything so I'm going to have to find all that again, with reflashing the Rom void my warranty in any way?
Sent from my HTC One X using xda premium
pacman1891 said:
Last night I had a similar issue, it won't pass the initial Google logo.
I just held the power button down for a while, and it turned off, then I powered it on again and everything was fine.
It happened after I tried a bunch of apps and decided to restart it.
Click to expand...
Click to collapse
My won't get past the flashing x at all, rebooted several times, charged it, everything but it won't turn on
Sent from my HTC One X using xda premium
I am guessing it's related to the letting the battery run out of juice.
Charging a completely dead lithium battery may take much longer time. For several times I have to plugin and wait half hour to several hours before the battery even start charging, of course those were on other devices, but I think it should be common among all such batteries. May be the battery hasn't been charged at all.
Since you are still in US, I would suggest take it back for a exchange, whatever the reason, the device should be considered faulty. If you brought it on Amazon then just return and mail it out before you leave.
fixed it by resetting the device in recovery, all works fine now, found a dead pixel now not going to risk returning it now, device is working fine
Seems like it's a 4.3 issue
Sent from my HTC One X using xda premium

Phone Suddenly shut down now won't boot

I have a galaxy Nexus (Toro VZW) and today after work I looked at an email. Turned off the screen and put it in my pocket. Went to listen to music, but nothing happened upon pressing the power button. I have tried charging, going into Odin, tried holding power for five minutes, three different batteries, and everything in between. I have no idea what to do. I bought the device from Swappa in August and it is in pristine condition. I paid 200 for it and it has not had a single hiccup or stutter untill today. I'm lost on what to do and have no way to but a new phone now. It's out of warrenty and since its second had I doubt samsung or verizon or google will help me. Has anyone had this problem, what did you do, is my phone dead? Thanks in advance I really appreciate it. I was running Cyanogenmod 10.1.3 stable release.
zkrp5108 said:
I have a galaxy Nexus (Toro VZW) and today after work I looked at an email. Turned off the screen and put it in my pocket. Went to listen to music, but nothing happened upon pressing the power button. I have tried charging, going into Odin, tried holding power for five minutes, three different batteries, and everything in between. I have no idea what to do. I bought the device from Swappa in August and it is in pristine condition. I paid 200 for it and it has not had a single hiccup or stutter untill today. I'm lost on what to do and have no way to but a new phone now. It's out of warrenty and since its second had I doubt samsung or verizon or google will help me. Has anyone had this problem, what did you do, is my phone dead? Thanks in advance I really appreciate it. I was running Cyanogenmod 10.1.3 stable release.
Click to expand...
Click to collapse
Are you able to get into fastboot (vol up+vol down+power)?
Sent from my Nexus 10 using XDA Premium HD app
mrgnex said:
Are you able to get into fastboot (vol up+vol down+power)?
Sent from my Nexus 10 using XDA Premium HD app
Click to expand...
Click to collapse
No, its like its not receiving power from the battery at all. I can't get into any part of the phone.
One weird situation that I am getting. If I take out the battery unplug the usb power and re insert the USB power then the battery in that order. Windows begins to recognize it. Shortly after attempting to connect to it it says device has malfunctioned. Still without turning on or indicating the device is on.
it just happened to me too! just playing death star and suddenly turned off and couldn't start again. I tried doing your last post and my windows identify as omap444? can't boot to anything. aw maan....

SOLVED: HELP NEEDED!!! Note 2 wont turn on. BadgeProvider and Samsung has stopped!!!!

As the title reads my Note 2 will not turn on. It will not go into recovery mode. I have 5 batteries and none of them are working. Yesterday I got 2 weird messages that "BadgeProvider" and "Samsung" has stopped. The phone started acting weird by not letting me use anything but the notification bar. I couldn't even turn it off using the power button. I removed the battery and reinserted the battery a couple of times and still it didn't work only letting me use the notification bar. Finally it started working for some random reason and I restarted the phone and all was well.
I'm so use to having 5 batteries that I did not have the phone on the charger last night and it died. Now the phone will not turn on at all. Not into recovery mode. Not normal mode. It is totally unresponsive. Tried rapidly touching the contacts with the battery contact and nothing. What can I do to get my phone working????????????
Also to add to this, yesterday when I was taking the phone's battery out and in the phone would start booting by itself. Could this be a power button issue? I've only had the phone for about 10 months and never dropped it without the otterbox defender series on it.
1shotsniper said:
Could this be a power button issue? I've only had the phone for about 10 months and never dropped it without the otterbox defender series on it.
Click to expand...
Click to collapse
From that statement above, having the otter box doesn't mean you'll be protected against drops. Yes it'll protect the phone but still suffered inside the device! I had a friend crack his screen on the corner, with an otter box on with one drop!
Now back to the phone:
Since you can get into recovery have you tried a factory data reset to see if that fixes your problem..
Just my 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Bajanman said:
From that statement above, having the otter box doesn't mean you'll be protected against drops. Yes it'll protect the phone but still suffered inside the device! I had a friend crack his screen on the corner, with an otter box on with one drop!
Now back to the phone:
Since you can get into recovery have you tried a factory data reset to see if that fixes your problem..
Just my 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
He said that he can't get into recovery mode. He said it won't turn on at all.
mrtopdog2000 said:
He said that he can't get into recovery mode. He said it won't turn on at all.
Click to expand...
Click to collapse
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Bajanman said:
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I plan to read all responses as soon as I can because I'm in dire need of help. The phone WILL NOT turn back on. The first day I had the problem it gave me the "BadgeProvider" has stopped working and also the "Samsung" has stopped working error messages. The only thing that was responsive was responsive was my notification bar. I could slide it down turn wifi on and off etc from there but when I hit the setting button on the notification bar it would not open up the settings immediately and there was maybe a 2 minute delay (I walked away from the phone and came back to it) and it would finally open it up but giving me the 2 error messages "BadgeProvider" and "Samsung" has stopped working. Read online that clearing the BadgeProvider data under "Application Manager->All->BadgeProvider" would fix this issue so thats what I did. Wallah it worked fine.....fell asleep without my phone on the charger and it died but I have 5 batteries so who cares. Woke up noticed the phone was dead then I swapped batteries (OEM Samsung battery). Tried to turn it on and it will not turn on. Tried putting it on the charger (even though it should be a freshly charged battery) and the red charging light will not even come on. Tried to boot into recovery mode and still unresponsive.
As of now I CANNOT boot into revovery mode, turn on the phone in any way, get the charging light to come on when plugged in (I have 5 other batteries plus an external battery charger so its definitely not truely dead battery wise), I cannot get the phone to do anything what so ever. Tried removing external storage from it, tried removing sim, tried 5 different fully charged batteries and nothing.
Anyone that can give me some insight on what the problem may be and a possible solution I would greatly appreciate it.
Bajanman said:
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
True, true.....Or, they post the same question in five forums....lol.
What do you guys think about using Odin? Can he get into the phone if it won't go to recovery? Can you install TWRP or CWM, they may automatically set the phone to restart in recovery mode? Just some thoughts....I am not a dev., just an avid user.
Something here might help as well. :
http://forum.xda-developers.com/showthread.php?t=2052779
Keep us posted on what you try, and your status. Good luck.
Also if it helps any, I have had my phone restart by itself randomly way before rooting it. After rooting I still had the restarts just as I have always had (maybe once every 3 weeks). Rooting it gave me no errors at all and it has been working fine for months being rooted. Not sure if letting you guys know of the restarting issue is going to help anything but I'm telling you all I know to try to debug this issue.
1shotsniper said:
As of now I CANNOT boot into revovery mode, turn on the phone in any way, get the charging light to come on when plugged in (I have 5 other batteries plus an external battery charger so its definitely not truely dead battery wise), I cannot get the phone to do anything what so ever. Tried removing external storage from it, tried removing sim, tried 5 different fully charged batteries and nothing.
Anyone that can give me some insight on what the problem may be and a possible solution I would greatly appreciate it.
Click to expand...
Click to collapse
So there is no power at all, not even a loop. I had a similar problem with a LePan tab, but when I plugged it into my laptop via USB, it would start.....Sorry. Sounds hardware....
Good luck
1shotsniper said:
As the title reads my Note 2 will not turn on. It will not go into recovery mode. I have 5 batteries and none of them are working. Yesterday I got 2 weird messages that "BadgeProvider" and "Samsung" has stopped. The phone started acting weird by not letting me use anything but the notification bar. I couldn't even turn it off using the power button. I removed the battery and reinserted the battery a couple of times and still it didn't work only letting me use the notification bar. Finally it started working for some random reason and I restarted the phone and all was well.
I'm so use to having 5 batteries that I did not have the phone on the charger last night and it died. Now the phone will not turn on at all. Not into recovery mode. Not normal mode. It is totally unresponsive. Tried rapidly touching the contacts with the battery contact and nothing. What can I do to get my phone working????????????
Click to expand...
Click to collapse
Bajanman said:
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I did read the whole post, hence my reply. Towards the end of his post, he says that the phone won't turn on at all. Maybe you should read the whole post.
dmxinc said:
So there is no power at all, not even a loop. I had a similar problem with a LePan tab, but when I plugged it into my laptop via USB, it would start.....Sorry. Sounds hardware....
Good luck
Click to expand...
Click to collapse
Thanks man. I'm thinking it's hardware too. Herd of motherboard problems early on with this phone that would cause it to randomly shut off and not come back on.
Has ANYONE had any experience with samsung repair centers???? Do they care if the device is rooted even if its a known hardware issue?
Thanks for any help
mrtopdog2000 said:
I did read the whole post, hence my reply. Towards the end of his post, he says that the phone won't turn on at all. Maybe you should read the whole post.
Click to expand...
Click to collapse
Yes I understand that. And let me tell ya I did read the whole thing lol.
You don't read the OP you miss everything...
1shotsniper said:
Thanks man. I'm thinking it's hardware too. Herd of motherboard problems early on with this phone that would cause it to randomly shut off and not come back on.
Has ANYONE had any experience with samsung repair centers???? Do they care if the device is rooted even if its a known hardware issue?
Thanks for any help
Click to expand...
Click to collapse
I've read a few people having that problem with the phone randomly turning off.
[Q] did you get the phone New or used? If its used you have a lot of people out there selling devices with problems that they couldn't fix! FYI
#2
Does it get recognized by the PC?
When you plug it in? If so then you should be able to try the Kies recovery!
If not then kies won't help..
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Bajanman said:
I've read a few people having that problem with the phone randomly turning off.
[Q] did you get the phone New or used? If its used you have a lot of people out there selling devices with problems that they couldn't fix! FYI
#2
Does it get recognized by the PC?
When you plug it in? If so then you should be able to try the Kies recovery!
If not then kies won't help..
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I brought it directly from AT&T new. And nope. Tried pluggin it into the PC and not recognized. Tried Kies and Odin and neither had any affect. The phone is just completely unresponsive now.
Thinking about trying to take it to Samsung before AT&T so I can try to miss the deductible.
Remove the battery ...then plug the device in to USB connection with your PC...
Then attempt to boot the phone into download mode..
If successful ....then immediately push the rooted stock rom from Mr. Robinsons thread in the development section...
If no download mode exists while attempting boot with the battery removed ...then the likelihood of device damage is high...
This of course does not rule out the possibility of a stuck power button ...but that hardware failure generally presents a repeated and uncontrolled loop which in this case we are not seeing...
Odin mode failure generally means a defective or damaged Chipset...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
gregsarg said:
Remove the battery ...then plug the device in to USB connection with your PC...
Then attempt to boot the phone into download mode..
If successful ....then immediately push the rooted stock rom from Mr. Robinsons thread in the development section...
If no download mode exists while attempting boot with the battery removed ...then the likelihood of device damage is high...
This of course does not rule out the possibility of a stuck power button ...but that hardware failure generally presents a repeated and uncontrolled loop which in this case we are not seeing...
Odin mode failure generally means a defective or damaged Chipset...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks. Just tried it but still doesn't work. I'm going to try to bring it to Samsung repair center today. Hopefully they can fix/replace it very very soon....TODAY :crying: . Will update the thread of any useful info that I receive.
1shotsniper said:
Thanks. Just tried it but still doesn't work. I'm going to try to bring it to Samsung repair center today. Hopefully they can fix/replace it very very soon....TODAY :crying: . Will update the thread of any useful info that I receive.
Click to expand...
Click to collapse
Ok since you want to take it in to Sammy. And you did state you got it New from the AT&T store. Then you can take it into one of the DSC. (Device support center)
Check HERE:
http://www.att.com/esupport/article.jsp?sid=KB91429&cv=820#fbid=CS_QLPeF54-
Hopefully there's one in your area. I have one like 10 mins away from me
Hopefully they can help you get back up and running. No charge either. It's a warranty center. Member no Rom talk in there.. LOL:sly:
But if they can't get it to turn on you'll be getting another the same day. Takes about a total of 15 minutes and you'll be on your way with your new toy!! Yay and good luck to you. Lety us know what you're outcome is!
Just my 3¢® <_>
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Bajanman said:
Ok since you want to take it in to Sammy. And you did state you got it New from the AT&T store. Then you can take it into one of the DSC. (Device support center)
Check HERE:
http://www.att.com/esupport/article.jsp?sid=KB91429&cv=820#fbid=CS_QLPeF54-
Hopefully there's one in your area. I have one like 10 mins away from me
Hopefully they can help you get back up and running. No charge either. It's a warranty center. Member no Rom talk in there.. LOL:sly:
But if they can't get it to turn on you'll be getting another the same day. Takes about a total of 15 minutes and you'll be on your way with your new toy!! Yay and good luck to you. Lety us know what you're outcome is!
Just my 3¢® <_>
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
Thanks. There are a few in my area. Hopefully I don't get lost since I won't have a gps
1shotsniper said:
Thanks. There are a few in my area. Hopefully I don't get lost since I won't have a gps
Click to expand...
Click to collapse
You're welcome bruh... lol
on the GPS...
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Got a new phone. It was a painless process. Just walk in play dumb and talk as least as possible. They never asked a question about rooting. I'm guessing because I seemed like an idiot . Going to let it do all the updates it can then going to root it tomorrow using CFroot.
Thanks all for the info.
Anyone reading this in the future let me know if I can help in anyway.
Glad you got a new device ..and for the record ...I personally believe you had a bad device from day 1...
Normally I would frown on anyone taking back a device that has been modded ...but I can see no evidence in your case that indicates your doing anything that would break your chipset ...
And I know that others feel the same way ...
You tried your guts out ...and the device just didn't act properly from day 1...
Please place a "Solved" in the thread title if you don't mind ...
That way ...everyone knows the issue has been corrected ..
Many thanks ...and....
Happy flashing ....g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app

Nexus 5X Bricked after Andriod 7 Update

Hi
I updated the latest OTA Android 7 last night and the phone will not turn on and my laptop does not recognise it at all.
Do I now have an expensive paper weight?
Anybody else had this?
Thanks
keith
teckboy2002 said:
Hi
I updated the latest OTA Android 7 last night and the phone will not turn on and my laptop does not recognise it at all.
Do I now have an expensive paper weight?
Anybody else had this?
Thanks
keith
Click to expand...
Click to collapse
But just nothing happen? Any splash, no reaction for power button anything?
Sent from my Nexus 5X using XDA-Developers mobile app
Nothing at all
Nothing at all, I have been trying to reboot it all day and nothing, I'm very very sad
But dont you know if something went wrong /battery was discharged while upgrading? Any reaction when you plug a charger?
Sent from my Nexus 5X using XDA-Developers mobile app
No sign of life
Hi
Nothing, the phone was fully charged, the phone went to reboot after the update and it never came back, when I plug it into the supplied OEM wall charger and I get no sign of life.
Keith
It seems bootloader is corrupted, weird, I would send Phone RMA but wait for other mates' mind
Sent from my Nexus 5X using XDA-Developers mobile app
Thanks
So when you say "I updated the latest OTA Android 7 last night"- does that mean Google actually pushed it to you or did you sideload it?
I'm having the same issue but didn't sideload it - I was away from my phone for several hours, came back and it was dead, no boot up nothing and I have no idea why or if N was pushed to my device while I was not watching.
The ota update wont install unless you give permission to download and then restart to install...
Enviado do meu Nexus 5X através de Tapatalk
Domin_PL said:
It seems bootloader is corrupted, weird, I would send Phone RMA but wait for other mates' mind
Sent from my Nexus 5X using XDA-Developers mobile app
Click to expand...
Click to collapse
Impossible. Hold the effin' button down until your finger turns blue. It will boot.
Sent from my Nexus 5X using XDA-Developers mobile app
bobby janow said:
Impossible. Hold the effin' button down until your finger turns blue. It will boot.
Sent from my Nexus 5X using XDA-Developers mobile app
Click to expand...
Click to collapse
in the forums someone said that if nothing works then few bands pressing the power button will dry the battery out after a day. later it should work again (after some charging ofc )
Hi
OK, it was not side loaded it was OTA I gave permission and it downloaded installed rebooted and then died.
I will leave it off charge for a day or two and then give it another try,
FYI, my record for holding the buttons down so far is 2 minutes then I gave up and my fingers where blue.
Thanks for your help
Keith
teckboy2002 said:
Hi
OK, it was not side loaded it was OTA I gave permission and it downloaded installed rebooted and then died.
I will leave it off charge for a day or two and then give it another try,
FYI, my record for holding the buttons down so far is 2 minutes then I gave up and my fingers where blue.
Thanks for your help
Keith
Click to expand...
Click to collapse
Yeah I think 2 minutes is quite enough. If you just can't get the phone to turn on you only have one choice.. RMA. Sorry.
bobby janow said:
Impossible. Hold the effin' button down until your finger turns blue. It will boot.
Sent from my Nexus 5X using XDA-Developers mobile app
Click to expand...
Click to collapse
Really? When i formatted my HTC one s bootloader i tried that too.
Ej guy try to boot into LG download mode. (That shouldnt be formatted).
(Volume Up + Power wait 3 seconds then plug in power cable)
Update, I left the phone off charge for three days and then plugged it back in, it flash's red about 4/5 times and then nothing?
What does the flashing red mean, I know it mean nothing good.
Flashing red never does!
Thanks
teckboy2002 said:
Update, I left the phone off charge for three days and then plugged it back in, it flash's red about 4/5 times and then nothing?
What does the flashing red mean, I know it mean nothing good.
Flashing red never does!
Thanks
Click to expand...
Click to collapse
My phone seems to be having the same issues yours is having. I got a notification that Android 7.0 Nougat was available, so I downloaded it. Sunday night I was playing on my phone when it froze, I turned it off and tried to restart it. It flashed the Google Splash screen and then died. Its been 3 days since my phone has worked. During this time I've tried everything I could think of to try to make it start. My computer won't even recognize the device. I get a "device descriptor request failed" notification from my computer. I called Google on Sunday and they're sending me a warranty replacement.
I tried to turn it on this morning and the LED flashed red. I'm going to charge it and see what happens. Hopefully, I can pull my pictures off of the phone before the warranty item arrives. (I'm dumb/paranoid and didn't back them up on Google Cloud. Lesson learned.)
Guys. Are we on stock recovery, bootloader & radio? If people are flashing ota's with modified recovery's, this is the problem.
LāvLab / HostileSlothRecords
No mine was stock.
Mine is also 100% stock.
Sent from my Nexus 7 using Tapatalk
wow stock phones having this? Scary.
Ive done this to myself in the past. I know people generally frown on this advice but Ive used wugfresh's tool box to pop it back to life.
Generally I plug the phone in and just fiddle with the power and refreshing the TB until something get recognized. One time I was able to get it to the bootloader than just let google do everything from there.
Scary stuff.
Are you at least seeing a backlight?

Nexus 5x died with no warning

Been using my 5x for 18 months or so, standard Android 7.1, etc. Pulled it out of my pocket a couple hours ago and it is totally dead! Had about 75% battery when last used.
I'm unable to get any response out of it, no charging indicator, power + volume keys doesn't work. Just totally dead.
Any ideas? Will Google replace it for a fee? I'm on a trip for another few days and will really miss it -- hope I don't need it for something important.
Sent from my SM-T700 using Tapatalk
Same happened to me while ago. But still no luck with this. To fix I believe I need access to boot menu which I couldn't
Update: For some reason, I was able to get into the initial screen that you get by holding power and volume down. However, none of the three options work from there. All I get is a Google logo for several second and return to darkness.
Sent from my SM-T700 using Tapatalk
You can read about Nexus 5X bootloop on this forum. Its a hardware problem.
Sent from my Nexus 5X using Tapatalk
shut_down said:
You can read about Nexus 5X bootloop on this forum. Its a hardware problem.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Aargh! I was afraid that might be the problem.
Sent from my SM-T700 using Tapatalk
rochrunner said:
Aargh! I was afraid that might be the problem.
Sent from my SM-T700 using Tapatalk
Click to expand...
Click to collapse
my nexus 5x is going to die . i opdate it too android 8 and work with telegram . then it turn off and is not turn on . after 1 day when press power key the notification light is turn on. i cant go to recovery or downloaD mod . please help me
Mine did this exact thing and it was the bootloop problem, though it didn't bootloop. It acted like yours did.
Your best hope if you're going on a trip soon, is try the method that turns off the big cores. If you don't have an unlocked bootloader, try putting it in the freezer or an ice bath, and maybe it'll boot long enough to unlock the bootloader. Mine would get into recovery using that method so I could wipe the cache and adb the OTA. It also tried to boot longer, but never would boot.
All the phones act differently and you may get lucky.
Mine never booted until I used a hairdryer on the motherboard. But it immediately froze after booting. Then actually did start bootlooping. Only using a heatgun got it to boot where I could pull my data off of it. But it died relatively quickly. Then I got it to act normal for 9 hours after using a heatgun at higher temp. After that I could heatgun it again and get it to boot, but it would very quickly die again. The fix that turns off the big cores was not out then, so I don't know if it would have fixed it.
Voicebox said:
Mine did this exact thing and it was the bootloop problem, though it didn't bootloop. It acted like yours did.
Your best hope if you're going on a trip soon, is try the method that turns off the big cores. If you don't have an unlocked bootloader, try putting it in the freezer or an ice bath, and maybe it'll boot long enough to unlock the bootloader. Mine would get into recovery using that method so I could wipe the cache and adb the OTA. It also tried to boot longer, but never would boot.
All the phones act differently and you may get lucky.
Mine never booted until I used a hairdryer on the motherboard. But it immediately froze after booting. Then actually did start bootlooping. Only using a heatgun got it to boot where I could pull my data off of it. But it died relatively quickly. Then I got it to act normal for 9 hours after using a heatgun at higher temp. After that I could heatgun it again and get it to boot, but it would very quickly die again. The fix that turns off the big cores was not out then, so I don't know if it would have fixed it.
Click to expand...
Click to collapse
I was on a trip when it happened, but miraculously survived without access to Google Maps, SMS, FB, etc. Returning home, I was very impressed with Google support. I put in for a callback on my home phone, received a call in less than a minute, and they are replacing my phone (with a refurb) free as a "warranty extension" (phone about 18 mos. old). So I should be back in business in a couple days. In the meantime, I'm finding it kinda liberating to not have to be carrying the phone around, remembering to put it on the charger, etc.
rochrunner said:
I was on a trip when it happened, but miraculously survived without access to Google Maps, SMS, FB, etc. Returning home, I was very impressed with Google support. I put in for a callback on my home phone, received a call in less than a minute, and they are replacing my phone (with a refurb) free as a "warranty extension" (phone about 18 mos. old). So I should be back in business in a couple days. In the meantime, I'm finding it kinda liberating to not have to be carrying the phone around, remembering to put it on the charger, etc.
Click to expand...
Click to collapse
Yeah, they replaced mine at 14 or 15 months in. By then it was such an issue that the tech guy didn't even bother making me do all the troubleshooting steps before he said he was handing me off to the guy to set up the replacement.
Mine just did this to me. It's my second 5X and this time nearly 6 months elapsed before it died so I couldn't use the Amazon return process (my first one started bootlooping in less than 2 weeks).
Had the phone 100% charged, slipped it into my pocket, took it out during lunch and it refused to boot. Can't even get into recovery.
I'll put it into my freezer tonight to see if I can at least get it to boot long enough for me to retrieve a few photos that I hadn't backed up in the cloud.
I wonder if my frequent use of the phone as a car GPS contributed to this. My friend's 5X has not crapped out on him since he bought it in 2015...
Google Pixel, here I come!
Edit: Freezer worked, and in fact the phone is still alive, but I'm not cancelling my Pixel order regardless
machoman1337 said:
Mine just did this to me. It's my second 5X and this time nearly 6 months elapsed before it died so I couldn't use the Amazon return process (my first one started bootlooping in less than 2 weeks).
Had the phone 100% charged, slipped it into my pocket, took it out during lunch and it refused to boot. Can't even get into recovery.
I'll put it into my freezer tonight to see if I can at least get it to boot long enough for me to retrieve a few photos that I hadn't backed up in the cloud.
I wonder if my frequent use of the phone as a car GPS contributed to this. My friend's 5X has not crapped out on him since he bought it in 2015...
Google Pixel, here I come!
Edit: Freezer worked, and in fact the phone is still alive, but I'm not cancelling my Pixel order regardless
Click to expand...
Click to collapse
hi, i got the dead nexus5x too
How long you putted in the freezer?
After freezing event, phones works as usual? or it worked a few ours, than dead?
Thank you.
maltinbay said:
hi, i got the dead nexus5x too
How long you putted in the freezer?
After freezing event, phones works as usual? or it worked a few ours, than dead?
Thank you.
Click to expand...
Click to collapse
1 hour. It works as usual. Hasn't died since I took it out, but I'm not getting my hopes up.
hey guys - I'm troubleshooting this device for a lady friend - this exact thing just happened to her haha she's running all stock everything, I was able to get to the default bootloader/choose recovery etc screen but when I selected recovery, like you all, it just bootlooped a couple times, then played the entire boot animation, then died again...
if I do this freezer thing, can the wug's toolkit aid me in flashing some custom stuff to make it a little easier to mess around with? i.e. put on kernel adiutor and turn off the big cores like someone mentioned?? anyone know the thread where I could root purely from bootloader screen + computer? the toolkit seems to require normal access to the OS to function, right?
thanks in advance
machoman1337 said:
Mine just did this to me. It's my second 5X and this time nearly 6 months elapsed before it died so I couldn't use the Amazon return process (my first one started bootlooping in less than 2 weeks).
Had the phone 100% charged, slipped it into my pocket, took it out during lunch and it refused to boot. Can't even get into recovery.
I'll put it into my freezer tonight to see if I can at least get it to boot long enough for me to retrieve a few photos that I hadn't backed up in the cloud.
I wonder if my frequent use of the phone as a car GPS contributed to this. My friend's 5X has not crapped out on him since he bought it in 2015...
Google Pixel, here I come!
Edit: Freezer worked, and in fact the phone is still alive, but I'm not cancelling my Pixel order regardless
Click to expand...
Click to collapse
WTF!!!!!!! My ****ing dad's nexus died! WTFFFFFFFFFFFFFFFF!!!!! **** YOUR UGLY BODY!!!
purplepenguin said:
hey guys - I'm troubleshooting this device for a lady friend - this exact thing just happened to her haha she's running all stock everything, I was able to get to the default bootloader/choose recovery etc screen but when I selected recovery, like you all, it just bootlooped a couple times, then played the entire boot animation, then died again...
if I do this freezer thing, can the wug's toolkit aid me in flashing some custom stuff to make it a little easier to mess around with? i.e. put on kernel adiutor and turn off the big cores like someone mentioned?? anyone know the thread where I could root purely from bootloader screen + computer? the toolkit seems to require normal access to the OS to function, right?
thanks in advance
Click to expand...
Click to collapse
I believe you should be able to get the phone to stay alive long enough to do everything you mentioned, after a freezer treatment.
In my case, the phone has actually stayed alive continuously after the freezer treatment but I'm not getting my hopes up.
Alex Wood said:
WTF!!!!!!! My ****ing dad's nexus died! WTFFFFFFFFFFFFFFFF!!!!! **** YOUR UGLY BODY!!!
Click to expand...
Click to collapse
lolwut?
Same things happened to my phone...it was 50% charged and all of sudden... The phone went off...still trying to find out....
Just happened to me.
Phone died while in standby on my desk, black screen and no luck booting or anything. I was assuming the worst, it's been only 1 year since i bought it.
I dig out my screwdrivers kit, removed the back cover and disconnected the battery. After a few minutes i reconnected it and the phone was alive and kickin' again. No bootlop whatsoever.
Now it's working fine, i hope it keep doing that for long time. @machoman1337 yours is still fine or died again?
Thanks
.bucch said:
Just happened to me.
Phone died while in standby on my desk, black screen and no luck booting or anything. I was assuming the worst, it's been only 1 year since i bought it.
I dig out my screwdrivers kit, removed the back cover and disconnected the battery. After a few minutes i reconnected it and the phone was alive and kickin' again. No bootlop whatsoever.
Now it's working fine, i hope it keep doing that for long time. @machoman1337 yours is still fine or died again?
Thanks
Click to expand...
Click to collapse
I bought a Pixel so I haven't tested my 5X since my black-screen happened. It's still in my drawer.
machoman1337 said:
I bought a Pixel so I haven't tested my 5X since my black-screen happened. It's still in my drawer.
Click to expand...
Click to collapse
Oh, I see. Thanks anyway.
I'll see for myself.
there's a nexus 5x extinction in progress
there we'll be no nexus 5x alive in a while
having nothing but rubbish in your hand after 2-3 years is not a pleasure and this is a shame for lg

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