[Q] Problem at some calls- can't hear or be heard - T-Mobile Samsung Galaxy S 4

Hi everyone,
I know that alot of users asks for this question but I really search for an answer but I didn't find a good one.
I recieved a T-mobile galaxy s4 and immediately rooted it and installed a new rom (Insane kit kat)
But after short time I understood that my calls not always works as they should.
After two calls suddenly I stopped to hear the other side and the other side stopped to hear me.
I tried a few times and sometimes the call was good and sometimes not.
I asked on the Rom thread and they told me to switch my modem to nb4 and i did it... but the problem remains....
I also switched the kernel to KT but also... still no luck...
And today I also switched the rom to Resurrection Remix and it worked for few hours but the problem returned and stayed....
So someone got a good idea to what should I do before I take the device to a lab..?
And I hope this thread will help otherslike me that got the same problem...
Thanks!

rotemkama said:
Hi everyone,
I know that alot of users asks for this question but I really search for an answer but I didn't find a good one.
I recieved a T-mobile galaxy s4 and immediately rooted it and installed a new rom (Insane kit kat)
But after short time I understood that my calls not always works as they should.
After two calls suddenly I stopped to hear the other side and the other side stopped to hear me.
I tried a few times and sometimes the call was good and sometimes not.
I asked on the Rom thread and they told me to switch my modem to nb4 and i did it... but the problem remains....
I also switched the kernel to KT but also... still no luck...
And today I also switched the rom to Resurrection Remix and it worked for few hours but the problem returned and stayed....
So someone got a good idea to what should I do before I take the device to a lab..?
And I hope this thread will help otherslike me that got the same problem...
Thanks!
Click to expand...
Click to collapse
I would return to full stock and see if the problem persist or not. If by chance it fixes your problem we can go from there.......

The Sickness said:
I would return to full stock and see if the problem persist or not. If by chance it fixes your problem we can go from there.......
Click to expand...
Click to collapse
Including cancelation of the root?
And also if it will work.. That's sucks to be with stock ROM.. I really loved your ROM dude
Sent from my SGH-M919 using XDA Free mobile app

rotemkama said:
Including cancelation of the root?
And also if it will work.. That's sucks to be with stock ROM.. I really loved your ROM dude
Sent from my SGH-M919 using XDA Free mobile app
Click to expand...
Click to collapse
Yes, once you go stock you will loose root. BUT, lets see if that fixes your call issues first.

The Sickness said:
Yes, once you go stock you will loose root. BUT, lets see if that fixes your call issues first.
Click to expand...
Click to collapse
Any links..? I didn't find the Kit kat stock rom...:crying:

http://www.sammobile.com/firmwares/3/?download=26608
Haters Make Me Famous
Deviant Development Team Member

The Sickness said:
http://www.sammobile.com/firmwares/3/?download=26608
Haters Make Me Famous
Deviant Development Team Member
Click to expand...
Click to collapse
Flashing this over custom rom and then rooting will give you rooted/stock Rom?
No special precautions to take if you're on a custom rom?
Pp.
sent from my bluetooth controlled toaster that also takes pictures.

PanchoPlanet said:
Flashing this over custom rom and then rooting will give you rooted/stock Rom?
No special precautions to take if you're on a custom rom?
Pp.
sent from my bluetooth controlled toaster that also takes pictures.
Click to expand...
Click to collapse
It returns u to full unrooted stock. Through Odin
Haters Make Me Famous
Deviant Development Team Member

The Sickness said:
Yes, once you go stock you will loose root. BUT, lets see if that fixes your call issues first.
Click to expand...
Click to collapse
So.... I returned back to stock, at the first attempt the WIFI didn't worked so I flashed again and then I started to make calls... but..
after few good calls the problem returned again...
In my opinion I really think that the problem is in the software and not in the hardware because I can make some regular calls.
The sim is brand new but the cell company that I belong to is working with roaming only and based on other cell company network...
I'm really hopeless.. it's really sucks....
any more ideas?

rotemkama said:
So.... I returned back to stock, at the first attempt the WIFI didn't worked so I flashed again and then I started to make calls... but..
after few good calls the problem returned again...
In my opinion I really think that the problem is in the software and not in the hardware because I can make some regular calls.
The sim is brand new but the cell company that I belong to is working with roaming only and based on other cell company network...
I'm really hopeless.. it's really sucks....
any more ideas?
Click to expand...
Click to collapse
You mean a "hardware" problem? If you returned to full unrooted stock and you calls are still messed up you have 2 choices....
1. Return it for warranty purposes.
2.ReRoot and run a custom rom again just to make sure.
Other than that, I'm outta ideas
Haters Make Me Famous
Deviant Development Team Member

Actually, had this same thing. Figured out that it there is a noise reduction setting that caused it for me. Settings -> My Device -> Calls
Sent from my SGH-T999 using Tapatalk

use another rom like resurrection?

I know this is a long shot but have you tried shooting canned air into the mic and speaker, or using a headset? Canned air has fixed two mystifying problems for us, and it seems equally likely that this random behavior is caused by hardware.
Sent from my Galaxy S4

Related

Not receiving calls

My wife and I are stock and we are having issues receiving calls. Is this a known issue with this phone?
If you are 100% stock, you may want to call tmo.
Have you done a hard reset? Does calling over wifi work?
Sent from my SGH-T989 using XDA
yeah we are 100% stock. It's hard to tell if we miss a call on or off of wifi unless they leave a voice message as some calls go straight to voicemail. I'll try a hard reset. My wife tried calling me six times and I didn't even get a missed call. Same thing when my mom called me.
phillup said:
yeah we are 100% stock. It's hard to tell if we miss a call on or off of wifi unless they leave a voice message as some calls go straight to voicemail. I'll try a hard reset. My wife tried calling me six times and I didn't even get a missed call. Same thing when my mom called me.
Click to expand...
Click to collapse
Change ur simcard ull be good.. Go to a corporate store so u don't get charged
Sent from my SGH-T989 using XDA Premium App
Go to your local T-Mobile store and they should replace the phone or the sim card.
If the phone is the problem just hope you are under warranty, you should be.
Hoped I you out!
phillup said:
My wife and I are stock and we are having issues receiving calls. Is this a known issue with this phone?
Click to expand...
Click to collapse
Having the same problem - called TMO and they asked me to stay on 2G for a day and observe - next step is hard reset and if it doesnt help - then phone replacement
I was having mad issues receiving calls and text*. I tried everything**. expept stock modem. I searched for like 2 mf-n hour for it. Finally that f-n kid modem
http://forum.xda-developers.com/showpost.php?p=22557244&postcount=172
Stock modem fix my issue
Hit the thanks
It will make me feel good
*Only works on wifi
** every rom, kernel,known good nand backup ,and everysingle radio except for the stock "kid"radio
hi Superuser - i have the stock rom and still facing this issue - was your a rooted phone?
caditnow said:
hi Superuser - i have the stock rom and still facing this issue - was your a rooted phone?
Click to expand...
Click to collapse
ye check out my signature. up i need to update beta5 now.
try flashing the stock kid radio in my previous post
what radio are you running?
It is interesting that in the last week there are at least three threads dealing with missed calls. Is there something going on in common? I have found that I was only missing certain calls from certain numbers. 100% reproducible. If I call my cell from my work phone AND the work # is stored in my contacts, then I do not get the call. It goes straight to voicemail. But if I remove the number, I get the call. Add the number back and I miss the call.
superuser696 said:
ye check out my signature. up i need to update beta5 now.
try flashing the stock kid radio in my previous post
what radio are you running?
Click to expand...
Click to collapse
Well I havent rooted the phone yet - as if this issue continues, i dont want to void the warranty as I can try for a replacement. I am not sure once I root - can I do something to make it look clean and not void warranty!
If there is any suggestions - I will definitely try it out
caditnow said:
Well I havent rooted the phone yet - as if this issue continues, i dont want to void the warranty as I can try for a replacement. I am not sure once I root - can I do something to make it look clean and not void warranty!
If there is any suggestions - I will definitely try it out
Click to expand...
Click to collapse
Yes once rooted you can unroot just as easy...same prosedure actually and your phone will be as if its right out of the box...yes you can do warrenty exchange if you root and then unrooted via odin
Sent from my SGH-T989 using xda premium
Thanks for the info sinfulgray - appreciate it I will give it a shot and move to ICS with the radio mentioned by SuperUser.

Bad Sound Quality on Calls

Hey guys and gals. I've been active in the Sprint GS2 dev forums for over a year but this is my first post in the TMo section. I just bought my wife a new TMo GS2 that had never been activated. It already had the UVLE1 ICS update on it. When she calls me (or anyone else) her voice sounds muffled and there's what sounds like background noise when she is speaking. When she isn't talking, the background noise goes away. Just wondering if anyone is having this issue. She never used the phone with GB so we don't know if it has anything to do with the update. I told her tonight to try a factory reset to see if that helps and I was also considering flashing back to stock GB with Odin. Any thoughts or advice would be appreciated
DataHawg said:
Hey guys and gals. I've been active in the Sprint GS2 dev forums for over a year but this is my first post in the TMo section. I just bought my wife a new TMo GS2 that had never been activated. It already had the UVLE1 ICS update on it. When she calls me (or anyone else) her voice sounds muffled and there's what sounds like background noise when she is speaking. When she isn't talking, the background noise goes away. Just wondering if anyone is having this issue. She never used the phone with GB so we don't know if it has anything to do with the update. I told her tonight to try a factory reset to see if that helps and I was also considering flashing back to stock GB with Odin. Any thoughts or advice would be appreciated
Click to expand...
Click to collapse
Maybe this link help you:
http://forum.xda-developers.com/showthread.php?t=1916037
kingbizlip4u said:
I know it. Skype quality is very fine. But the normal calls are a so bad. Open the call window -> go in the option menu and de/activate the (i dont know the word in english) "Noise suppression". Test both. After the change it should working correctly.
You can check your microphone. Do a test call with skype or some other internet call app.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
Thanks. Last night I was at work and told her to go into her phone app, open settings, and look for a noise suppression option. She said there was no setting for that. Maybe she's looking in the wrong place. I'll try a Skype call to see if the Mic is ok. I might root her phone and flash some modems to see if that helps, too. I can flash older GB modems, right?
kingbizlip4u said:
Maybe this link help you:
http://forum.xda-developers.com/showthread.php?t=1916037
Click to expand...
Click to collapse
That's definitely the most likely solution when you find it. That has popped up all over the forums and most everyone seems happy with it.
sdavidson0316 said:
That's definitely the most likely solution when you find it. That has popped up all over the forums and most everyone seems happy with it.
Click to expand...
Click to collapse
Thanks. Yes I've now seen where this topic has been talked about quite a bit. I was on Tapatalk when I posted and it does a lousy job of searching. The stock ICS update doesn't have the noise suppression feature. I've downloaded the files I need so tomorrow I'm going to root the phone with Zedomax's Odin method, flash CWM and Superuser, then try different modems.

PROBAM anyone?

I have installed on my 2013 Note II “”probam_n7100-userdebug 4.2.2 JDQ39E Codecx.20130705.151338 test-keys”"
Since I haven’t been able to use my phone but at only 50%
!!—–> IT IS REBOOTING ALL THE TIME !!! <—–!!
Rebooting before a phone call, after a phone call, while typing a message, sending a message …. THIS rom IS A TRUE NIGHTMARE ….
limours said:
I have installed on my 2013 Note II “”probam_n7100-userdebug 4.2.2 JDQ39E Codecx.20130705.151338 test-keys”"
Since I haven’t been able to use my phone but at only 50%
!!—–> IT IS REBOOTING ALL THE TIME !!! <—–!!
Rebooting before a phone call, after a phone call, while typing a message, sending a message …. THIS rom IS A TRUE NIGHTMARE ….
Click to expand...
Click to collapse
...Nightmare only for you mate.
Please post your problem on right place. There is a help section for us.
Best of luck.
Sent from my GT-N7100 using xda premium
1. Post it at the right place.
2. Its probably YOUR fault the rom doesn't work proper, don't blame hard working dev's for your mistakes.
You might have installed it in the wrong way or you didn't wipe data ..
I tried the ROM and it works properly as it's based on P.A.C ROM .. But I returned to domination ROM ..
Sent from my GT-N7100
Armazia said:
1. Post it at the right place.
2. Its probably YOUR fault the rom doesn't work proper, don't blame hard working dev's for your mistakes.
Click to expand...
Click to collapse
@ Armazia: It's pretty rude of YOU to say so.
The matter fact is that this specific version was bugged, I then installed the V4.1 which gave me even more trouble for the mobile was picking phone calls on its own and without one single ring. Google+ kept on crashing.
Like Mohammed, I switched to DOMINATION, and all problem were solved.
(PS) Hard working dev's do make mistakes.
limours said:
@ Armazia: It's pretty rude of YOU to say so.
The matter fact is that this specific version was bugged, I then installed the V4.1 which gave me even more trouble for the mobile was picking phone calls on its own and without one single ring. Google+ kept on crashing.
Like Mohammed, I switched to DOMINATION, and all problem were solved.
(PS) Hard working dev's do make mistakes.
Click to expand...
Click to collapse
Then start looking in the Probam thread instead of making a new thread in a wrong section..

[Q] Random Reboot help, please!

I have a T999V and everytime I try an Android 4.3 rom I get random reboots. It happens most often when I'm in my car, where I listen to music on my stereo via bluetooth, so I can only assume that it has something to do with bluetooth. Everything was fine when I reverted to stock via Odin. I'm using DanKang, but I had the same issue when I flashed CM 10.2. I have logs if someone could tell me how to post them.
Thanks in advance!
MrCantrell said:
I have a T999V and everytime I try an Android 4.3 rom I get random reboots. It happens most often when I'm in my car, where I listen to music on my stereo via bluetooth, so I can only assume that it has something to do with bluetooth. Everything was fine when I reverted to stock via Odin. I'm using DanKang, but I had the same issue when I flashed CM 10.2. I have logs if someone could tell me how to post them.
Thanks in advance!
Click to expand...
Click to collapse
To begin, are these roms truly tested or Released for your device ? Also what Kernel are you using ?
Yes, they've been tested and considered stable.
Sent from my SAMSUNG-SGH-T999 using xda app-developers app
MrCantrell said:
Yes, they've been tested and considered stable.
Click to expand...
Click to collapse
Do note Tested for T999 does not immediately mean tested for T999V.
Also you didn't answer the question on Kernel.
Perseus71 said:
Do note Tested for T999 does not immediately mean tested for T999V.
Also you didn't answer the question on Kernel.
Click to expand...
Click to collapse
Good point. It's this rom, and I assume whatever kernel comes with it.
DanKang
I've just flashed all of the modems and bootloaders etc for the phone in the hopes that that may help.
Keep in mind that cm roms seem to be known for BT issues. And from what I hear most of the 4.3 cm/aosp roms can be a bit buggy. I still get regular pm's about their problems reading nv data where it appears the imei and other info is lost, when in reality its just not being read.
I'd consider going back to a version that you know to work well for a while.
Or at the very least report your issue in the roms thread to see if anyone directly familiar with it might have an idea for you.
Try a different kernel too. It may be a simple as that for you!
Sent from my SGH-T999 using Tapatalk
DocHoliday77 said:
Keep in mind that cm roms seem to be known for BT issues. And from what I hear most of the 4.3 cm/aosp roms can be a bit buggy. I still get regular pm's about their problems reading nv data where it appears the imei and other info is lost, when in reality its just not being read.
I'd consider going back to a version that you know to work well for a while.
Or at the very least report your issue in the roms thread to see if anyone directly familiar with it might have an idea for you.
Try a different kernel too. It may be a simple as that for you!
Sent from my SGH-T999 using Tapatalk
Click to expand...
Click to collapse
Thank you very much for your help!!!! I'm hoping that you're wrong, but I have a sinking feeling that you're right. I've just reflashed radios etc, so I'll see if that helps. If it doesn't I'll look into another kernel, then I guess it's back to stock if neither works.
MrCantrell said:
Thank you very much for your help!!!! I'm hoping that you're wrong, but I have a sinking feeling that you're right. I've just reflashed radios etc, so I'll see if that helps. If it doesn't I'll look into another kernel, then I guess it's back to stock if neither works.
Click to expand...
Click to collapse
I think another Kernel may help. I can safely say Doc is right. The roms are buggy where Bluetooth is concerned. However, it shouldn't make you instant reboot when connecting to bluetooth.
Can you try Slim Rom ?
Perseus71 said:
Can you try Slim Rom ?
Click to expand...
Click to collapse
I know this one is based off of Slim with some minor tweaks, do you think those tweaks could be causing the issues?
MrCantrell said:
I know this one is based off of Slim with some minor tweaks, do you think those tweaks could be causing the issues?
Click to expand...
Click to collapse
Hmm..
I don't know. I went through the Major Changes Dan did to the Rom. There's nothing that jumps at me to suspect the reboots. So may I suggest a different Kernel for you to try ?
While you are at it, Do you want to try a different Modem ? Perhaps the BT/NFC antenna code may be acting up ? Doc's Signature above has the thread with Modems.
Yes! Please do. I will gladly try your suggestions.
Sent from my SAMSUNG-SGH-T999 using xda app-developers app
MrCantrell said:
Yes! Please do. I will gladly try your suggestions.
Click to expand...
Click to collapse
Try KT747 Release 10-16. This I am reccomending on the assumption that you are still on DanKang. If not then let me know.
The Kernel comes with a Tweaker App called KTweaker. Leave it alone until you know your reboot problem has gone away.
P. S. - I just realized, your problem only comes in car. Do you know if your phone gets warm when you are listening to music or otherwise using the phone in car ? GSIII variants have a Temperature cut off switch internally. The Phone will reboot if it got too hot. I typically use TempMonitor to check the temperature.
Lots of people have had issues with BT in the car. Almost every time it's due to the manufacturer cutting corners trying to offer features with as little cost. I agree none of this should be causing your reboots. But many use the same Rom/kernel with no such problem, leading me to believe it's either an app or setting and/or how it tries to connect to your car.
You should factory reset, install nothing, and change nothing but your basic initial setup. Now try to connect. If it still crashes, you know it's a problem between the Rom/kernel and stereo. Now try another kernel. If it still happens then I kinda doubt you will solve this using your current Rom. Try stock, just to see if it'll work.
Sent from my SGH-T999 using Tapatalk
UPDATE: So yesterday I flashed the latest bootloader, modem etc. I've had 2 20+ minute trips in the car connected to bluetooth without a random reboot. I'm not yet calling the issue solved but I'm cautiously optimistic.
THANK YOU for your help!!!!!! I'll report back and try some more of the suggestions if I have any further issues. Once again thank everyone SOOOO much for your help!

Samsung Galaxy S4 SGH-M919 sound not working on calls.

I can call people and receive calls on my phone but no one can hear me and I can't hear anyone. I don't even hear a tone when it's dialing sometimes. I'll call someone and they'll answer and it will just be silent and vice versa on both ends of the call, I'll receive a call and it will be totally silent. I have already gone thru all the troubleshooting steps I can think of even going as far as to have my carrier send me another model of the same phone and getting a new sim card they have made many tickets on this issue and have deemed its not network related. Below I have attached 3 log cats of the issue. Sorry they were to big to upload to XDA directly. So here are 3 links to the downloads.The issue is happening on stock non rooted knox isn't tripped
https://mega.co.nz/#!xtMwHLrb!AaYC99LpObJ2inB8veGol8k9Qzg14VomCwGvCKuP9Q0
https://mega.co.nz/#!s0txRIAb!xJ4Ws4mlDl__bcgSttnCOnls9rLFZABUR3l0tI8Fg2E
https://mega.co.nz/#!Q08Qlb7L!AULugiau1kTtBBV7SPhc5s34VPJXSNtPTOdMuapjT4k
Most likely it's a hardware issue.
Get an exchange phone from tmobile and your done.
Pp.
PanchoPlanet said:
Most likely it's a hardware issue.
Get an exchange phone from tmobile and your done.
Pp.
Click to expand...
Click to collapse
I already have I feel like its somthing in the firmware itself because I have already had this issue on two s4s. I have also tryed getting a new sim card, Factory reflashes, They have done there own investigation into network issues. At this point I don't know what else to do
camerona said:
I already have I feel like its somthing in the firmware itself because I have already had this issue on two s4s. I have also tryed getting a new sim card, Factory reflashes, They have done there own investigation into network issues. At this point I don't know what else to do
Click to expand...
Click to collapse
What ROM are you using?
What mods are you using..
Please be more specific..
I was using the Hulk Kernel on the Google Play Edition ROM..
and I was playing with the Faux Sound mod, and it killed all my sound..
Uninstalling the mod corrected my sound issues.. It may not be your issue, but that was my example..
I suggest flashing to STOCK..
BTW those links are ENCRYPTED!
If you can use a video call app like Tango or Skype and you have sound it will most likely be the sound chip not connecting to the modem and using WiFi for voice /video transmission.
Time for a replacement phone.
Pp.
I said in the op the issue is happening on stock non rooted knox isn't tripped. I have not used any mods or root im on stock rom. Never even flashed it
Zaphodspeaks said:
What ROM are you using?
What mods are you using..
Please be more specific..
I was using the Hulk Kernel on the Google Play Edition ROM..
and I was playing with the Faux Sound mod, and it killed all my sound..
Uninstalling the mod corrected my sound issues.. It may not be your issue, but that was my example..
I suggest flashing to STOCK..
BTW those links are ENCRYPTED!
Click to expand...
Click to collapse
Sorry these should be unencrypted I cant read log cat but I would love to hear what the issue is
https://mega.co.nz/#!xtMwHLrb!AaYC99LpObJ2inB8veGol8k9Qzg14VomCwGvCKuP9Q0
https://mega.co.nz/#!s0txRIAb!xJ4Ws4mlDl__bcgSttnCOnls9rLFZABUR3l0tI8Fg2E
https://mega.co.nz/#!Q08Qlb7L!AULugiau1kTtBBV7SPhc5s34VPJXSNtPTOdMuapjT4k
I consolidated them into one folder too
https://mega.co.nz/#F!h1tE3TKb!SUYow99VqBYUkOleq4njKg
I have no sound on my phone I changed the Rom a couple of times and didn't have a problem until I Flashed the drive and no I do not have any sound in any of my incoming applications phone calls messages anything is there anything you guys might be able to think of that could help me out

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