[Q] Cannot Unlock Bootloader on Windows 8.1 - One (M8) Q&A, Help & Troubleshooting

Hello,
I cannot get the bootloader unlock working on my Win 8.1 laptop by any means. If I try through hasoon2000's toolkit, I get the error that the ADB server did not ACK (whatever that means). If I try using the command line and HTC's official method of getting the TokenID, I get a message that a certain ADB-related dll is not installed. I have installed the USB drivers that come with hasoon2000's toolkit about 4 times now. I installed the Android SDK and even Samsung USB drivers. I'm going to uninstall everything, can someone walk me through the step-by-step to get things working? I've read that USB 3.0 is the problem, but I only have USB 3.0 ports on my laptop.

killfire72 said:
Hello,
I cannot get the bootloader unlock working on my Win 8.1 laptop by any means. If I try through hasoon2000's toolkit, I get the error that the ADB server did not ACK (whatever that means). If I try using the command line and HTC's official method of getting the TokenID, I get a message that a certain ADB-related dll is not installed. I have installed the USB drivers that come with hasoon2000's toolkit about 4 times now. I installed the Android SDK and even Samsung USB drivers. I'm going to uninstall everything, can someone walk me through the step-by-step to get things working? I've read that USB 3.0 is the problem, but I only have USB 3.0 ports on my laptop.
Click to expand...
Click to collapse
Use another computer if you can.

I had similar problems until I used this version of adb
http://www.mediafire.com/download/e5mieo2vxjd71ws/android-tools.zip
Run everything from the downloaded folder.
First of all ensure you have USB DEBUGGING enabled in DEVELOPER OPTIONS in the phone settings.
Open the downloaded folder then right click inside the folder while holding shift then choose 'Open command Windows here'
Plug in the phone using the original HTC usb cable then in the command window type ADB DEVICES. The response should be a device comprised of letters and numbers.
If you don't see any device attached try swapping the cable to another usb port. If you see your device attached then follow the unlock instructions at HTCDEV as its the most reliable way.
If still no device then it could be a usb driver problem. You should here a ding when you plug your phone in.
Make sure the Unlock_code.bin is in the above folder when unlocking.

ashyx said:
Run everything from the downloaded folder.
First of all ensure you have USB DEBUGGING enabled in DEVELOPER OPTIONS in the phone settings.
Open the downloaded folder then right click inside the folder while holding shift then choose 'Open command Windows here'
Plug in the phone using the original HTC usb cable then in the command window type ADB DEVICES. The response should be a device comprised of letters and numbers.
If you don't see any device attached try swapping the cable to another usb port. If you see your device attached then follow the unlock instructions at HTCDEV as its the most reliable way.
If still no device then it could be a usb driver problem. You should here a ding when you plug your phone in.
Make sure the Unlock_code.bin is in the above folder when unlocking.
Click to expand...
Click to collapse
That version of ADB didn't work for me either. Anyway I was able to get fastboot to work but not ADB so I was able to unlock and root and everything through a strange method using only fastboot.
Second question, if I am switching between AOSP roms, say for example CM to PA, can I dirty flash or do I have to reset?

ADB does not work with USB 3.0 ports yet on Windows 8 or 8.1. You have to use it on a USB 2.0 port. I have had best results with Windows 7. Fastboot, however, works just fine on 8.1 and 8

xeron72548 said:
ADB does not work with USB 3.0 ports yet on Windows 8 or 8.1. You have to use it on a USB 2.0 port. I have had best results with Windows 7. Fastboot, however, works just fine on 8.1 and 8
Click to expand...
Click to collapse
Not so, I and others have ADB working fine on USB 3.0 ports.
The problem is Windows 8 driver signing enforcement blocking the install of drivers. You need to go to advanced startup options to disable it.
Download these drivers first and extract: http://www.mediafire.com/download/i3lcm7dwl581518/ADB_Fastboot_Drivers_Win81.zip
Follow these instructions to disable driver signing enforcement: http://www.isunshare.com/windows-8/...gnature-enforcement-in-windows-8-and-8.1.html
Once fully booted go into device manager and you should see a device called 'Android 1.0' with an exclamation mark.
Right click 'Android 1.0' then 'update driver software' then 'Browse my computer for driver software'
Click the 'Browse' button and then browse to the driver folder 'ADB_Fastboot_Drivers_Win81' extracted earlier then click next to install the driver.
You will get a warning about unsigned drivers, just ignore and continue.
The drivers should install and you should see a new entry in device manager called 'Android phone' which means the ADB driver is installed.
ADB should now be working.

Thank you so much for this. Have been wondering for a very long time
Sent from my HTC One_M8 using XDA Free mobile app

It sounds like you've got plenty of technical help already, but I will say that I use ADB perfectly fine on my desktop with Win 8.1 so it's possible. I also use hassoon's toolkit occasionally with no issue.
Before I could get the desktop to recognize the M8 I had to completely uninstall all drivers related to my previous galaxy nexus as well as remove any mention of the device in Window's USBdeview. After a reboot, I just plugged in the M8 and windows automatically installed the necessary M8 drivers. I can then run fastboot and adb from the toolkit.

I ended up uninstalling the MSFT USB 3.0 drivers and use the Intel USB 3.0 drivers instead on my Win8.1 laptop that has only USB 3.0 ports. Works great.

Related

simple question about adb driver installation

I was reading some instruction from htcevohacks.com. Since i didn't decide to root or not yet, i just want to install those sdk and driver on my pc. sdk part is easy, and i installed it successfully. But adb driver part is tricky.
I followed instruction, turn on "USB debugging" in the settings, and reboot phone into recovery mode, plugged usb cable. However, the device manager of windows 7 didn't find any adb devices, then i tried refresh, still no lucky at all. what should I do to find adb device then update driver? or i have to root first b4 installing adb driver?
Install HTC Sync, then reboot your computer
JvIo55iBl3r said:
I was reading some instruction from htcevohacks.com. Since i didn't decide to root or not yet, i just want to install those sdk and driver on my pc. sdk part is easy, and i installed it successfully. But adb driver part is tricky.
I followed instruction, turn on "USB debugging" in the settings, and reboot phone into recovery mode, plugged usb cable. However, the device manager of windows 7 didn't find any adb devices, then i tried refresh, still no lucky at all. what should I do to find adb device then update driver? or i have to root first b4 installing adb driver?
Click to expand...
Click to collapse
I did, actually. As a matter of fact, i do have that sync icon in my task bar
I am not sure, but i was wondering if the adb driver is necessary to be installed?
Yeah the HTC Sync.exe will have the drivers. Check your hardware configuration to make sure it's installed right then in the folder with adb installed use the command prompt to go: adb devices -> You should see a device with numbers. then you correctly installed it
adseguy said:
Yeah the HTC Sync.exe will have the drivers. Check your hardware configuration to make sure it's installed right then in the folder with adb installed use the command prompt to go: adb devices -> You should see a device with numbers. then you correctly installed it
Click to expand...
Click to collapse
the problem right now is the device manager cannot even find any "other device" with question mark(when i plug the phone, which is under recovery mode, by usb cable)
JvIo55iBl3r said:
the problem right now is the device manager cannot even find any "other device" with question mark(when i plug the phone, which is under recovery mode, by usb cable)
Click to expand...
Click to collapse
this should definitely be in the Q&A board, not the developers board.
since you've already installed htc sync, the drivers should already be properly installed on your system.
ive only ran win xp and vista, not familiar with win 7, but if its designed the same, having no question marks, sounds like all connected devices have drivers properly installed ...
how do you know your adb drivers aren't installed? have you tried using adb? if so, what error does adb show?
Exit HTC sync first on your computer so it is not running or just uninstall it. It should find it after that.
joeykrim said:
this should definitely be in the Q&A board, not the developers board.
Click to expand...
Click to collapse
Sorry about that, will do next time
joeykrim said:
since you've already installed htc sync, the drivers should already be properly installed on your system.
ive only ran win xp and vista, not familiar with win 7, but if its designed the same, having no question marks, sounds like all connected devices have drivers properly installed ...
how do you know your adb drivers aren't installed? have you tried using adb? if so, what error does adb show?
Click to expand...
Click to collapse
i tried command "adb device", i got some serial number, does that mean adb driver has been successfully installed on my pc, and work properly?
JvIo55iBl3r said:
Sorry about that, will do next time
i tried command "adb device", i got some serial number, does that mean adb driver has been successfully installed on my pc, and work properly?
Click to expand...
Click to collapse
any help? anyone?

fastboot not detecting phone

I have an HTC Incredible 4G LTE. I underwent the process detailed here to unlock the bootloader.
When i got the HTCDev website, i ran a fastboot command and it just says <waiting for device>. I tried to detect the device with adb devices, and fastboot devices, but with no success. the THC Sync manager is not installed. HTC drivers should be installed. I am plugged into a USB 2.0 port, the same one used through out the process (i even tried the other one).
I am at a loss as to what is happening. I do know that the device manager sees my phone, and shows the drivers as the latest version. It does give this message:
This device cannot start. (Code 10)
A request for the USB BOS descriptor failed.
Click to expand...
Click to collapse
The device manager is listing the driver as version 2.0.7.3.
EDIT: Was able to get driver updated to 2.0.7.18
Also, when connected to the computer normally an orange light shows near the speaker. I wasn't concerned at first as I know the Android OS is not actually up and running on the phone, but do wonder if it doesn't indicated a problem.
Another note, I am running Windows 8.
EDIT 2: More research has yielded the following "Android Bootloader Interface". Every reference installing this from the usb_driver in the ../extra/google/usb_driver folder. When I attempt to do so from the device manager Have Disk ui I receive the following error
The folder you specified doesn't contain a compatible software driver for your
device. If the folder contains a driver, make sure it is designer to work with
Windows for x64-based systems.
Click to expand...
Click to collapse
EDIT 3: Removed entire android sdk, redownloaded and installed. Removed all HTC software and drivers. Booted phone into fastboot, and windows detected an "Android 1.0" device, installed the Android Bootloader Interface driver from the google usb_driver successfully. However, fastboot devices still does not detect the phone, and device manager still shows code 10.
As of now:
No HTC Sync, or HTC Driver
phone booted into fastboot, phone displays "FASTBOOT USB"
phone is set to usb debug
phone is connected to pc with good cable to a usb 2.0 port
I have:
rebooted pc, re-installed drivers, changed usb cords, changed usb ports, even tried a usb 3.0 port, i have tried some generic fixes for code 10 errors, and completely run out of ideas
EDIT 4: After using a different computer running Windows 7 I was able to complete the process, however, i would very much like toresolve the issue with my own PC, as the Win7 laptop is not mine. I utilized the adb/fastboot/winapi files from my Win8 machine. Win7 automatically found HTC drivers (2.0.7.18) and everything seemed to work just fine. Any ideas?

[Q] Help with fastboot driver?

Greetings XDA,
I'm trying to hurry and unlock my One before Verizon locks 'er down tight, but i'm having trouble getting the Fastboot driver installed.
I've installed the java run time environment, sdk, and even the HTC my sync settings (with drivers) and am seeing "My HTC" under Android ADB devices while booted normally, but as soon as I jump to fastboot, the "My HTC" receives an exclamation point and the device driver says not installed.
I'm running Windows 8 x64 and tried these instructions here: http://forum.xda-developers.com/showthread.php?t=2232799
Any help? Any one?
MetroGnome711 said:
Greetings XDA,
I'm trying to hurry and unlock my One before Verizon locks 'er down tight, but i'm having trouble getting the Fastboot driver installed.
I've installed the java run time environment, sdk, and even the HTC my sync settings (with drivers) and am seeing "My HTC" under Android ADB devices while booted normally, but as soon as I jump to fastboot, the "My HTC" receives an exclamation point and the device driver says not installed.
I'm running Windows 8 x64 and tried these instructions here: http://forum.xda-developers.com/showthread.php?t=2232799
Any help? Any one?
Click to expand...
Click to collapse
I had this problem too running windows 8 x64. I think my problem was that I installed the sdk first with google's USB driver and not HTC's driver. What I did to make it work is switch computers over to my wifes which at the time I hadn't installed anything on yet. I went to htcdev.com and went to the part of the site where it is step-by-step on how to unlock the bootloader. I installed the Java Runtime Environment on the link provided on the upper right side of the site, then I installed the HTC sync manager on the link provided as well. I had my phone connected to my computer usb 2.0 (not usb 3.0) the whole time and with USB debugging enabled (not in fastboot mode, but with phone normally on). After that I took the three files from the sdk that htc wants you to place in a separate folder and put them in c:\Android. I did not install anything from sdk this go around.. i just took the three files out and put them in a separate folder as instructed by htc. After that I opened cmd and directed it to the folder I placed the files in (cd c:\Android) and ran command "adb reboot bootlader" Once I did that and hit fastboot the "My HTC" in device manager no longer had an exclamation point. So in summary, I couldn't reverse the drivers from my computer that I installed first so I resorted to using my wife's computer that didn't have anything installed yet. I installed JRE, then HTC sync software, and just used the 3 files HTC wants from sdk and placed them into a separate folder. I didn't install anything from sdk. It all worked after that. I don't have instructions on how to reverse the usb drivers you have already installed because I couldn't figure it out... in fact, I formatted windows on my pc and am reinstalling. Hope this helps.
-eL
Sadly...
eL_777 said:
I had this problem too running windows 8 x64. I think my problem was that I installed the sdk first with google's USB driver and not HTC's driver. What I did to make it work is switch computers over to my wifes which at the time I hadn't installed anything on yet. I went to htcdev.com and went to the part of the site where it is step-by-step on how to unlock the bootloader. I installed the Java Runtime Environment on the link provided on the upper right side of the site, then I installed the HTC sync manager on the link provided as well. I had my phone connected to my computer usb 2.0 (not usb 3.0) the whole time and with USB debugging enabled (not in fastboot mode, but with phone normally on). After that I took the three files from the sdk that htc wants you to place in a separate folder and put them in c:\Android. I did not install anything from sdk this go around.. i just took the three files out and put them in a separate folder as instructed by htc. After that I opened cmd and directed it to the folder I placed the files in (cd c:\Android) and ran command "adb reboot bootlader" Once I did that and hit fastboot the "My HTC" in device manager no longer had an exclamation point. So in summary, I couldn't reverse the drivers from my computer that I installed first so I resorted to using my wife's computer that didn't have anything installed yet. I installed JRE, then HTC sync software, and just used the 3 files HTC wants from sdk and placed them into a separate folder. I didn't install anything from sdk. It all worked after that. I don't have instructions on how to reverse the usb drivers you have already installed because I couldn't figure it out... in fact, I formatted windows on my pc and am reinstalling. Hope this helps.
-eL
Click to expand...
Click to collapse
Sadly, i don't have such a machine lying around. The wife's comp has the sdk installed as well (she's a nexus user). Although, on her windows 7 machine, in fastboot i do see MyHTC driver as ok, but when i run the "fastboot oem get_token_modifier" command, i get "(bootloader) [ERR] Command error!!! OKAY finished"
so something still quite wrong!
I don't think the Fastboot drivers work on Windows 8.
Spent all day trying, and never got recognized in ADB. Used co-worker's computer with Windows 7, worked like a charm.
jadesocket said:
I don't think the Fastboot drivers work on Windows 8.
Spent all day trying, and never got recognized in ADB. Used co-worker's computer with Windows 7, worked like a charm.
Click to expand...
Click to collapse
.... This probably explains my problem as well. Will try on a Windows 7 computer in the morning and report back to see if that was the problem.
jadesocket said:
I don't think the Fastboot drivers work on Windows 8.
Spent all day trying, and never got recognized in ADB. Used co-worker's computer with Windows 7, worked like a charm.
Click to expand...
Click to collapse
ADB and Fastboot both work fine on Windows 8. I had to install the newest 4.3.0.001 drivers to get ADB to recognize my One on my Windows 7 partition, despite having had the most recent behind that. My Windows 8 partition worked like a charm because I had more recently installed the updated drivers on it. It's also possible you were connecting your phone to a USB 3.0 port. ADB/Fastboot is "wonky" over USB 3.0, and if you don't have the correct USB 3.0 drivers, you have no chance at all. Also, you need USB Debugging turned on, which can be done in this version of Android by going to Settings -> About -> Software Information -> More, then tapping on the build number 7 times, unlocking developer options, then going to Settings -> Developer options, and checking USB Debugging.
And all this may be moot for now, as it appears anyone who wasn't previously unlocked won't be able to for a while.
IceDragon59 said:
And all this may be moot for now, as it appears anyone who wasn't previously unlocked won't be able to for a while.
Click to expand...
Click to collapse
I can confirm. I successfully got fastboot to run on OS X, but when I try to send my token via HTCDev, I'm met with error 160: MID not Allowed..

Help GNex has no OS and won't connect to a PC!

Windows 8.1; but had same problem with Windows 7 computer.
USB device not recognized
The last USB device you connected to this computer malfunctioned. And Windows does not recognize it.
Windows has stopped this device because it has reported
problems. (Code 43) A request for the USB device descriptor failed
Tried using WUGS Toolkit to install drivers, not happening.
The phone charges via usb port with no problems
On top of that, daughter wiped phone, there are no ROMS, or usable backups.
I can get into TWRP Recovery, but it can recover what isn't there. Tried factory
reset, still nothing. No matter what I do, I get No OS Installed! Are you
sure you wish to reboot? If I do reboot, just get GOOGLE screen with lock
symbol.
Without being able to get a computer to see the phone, I can't get a ROM to
load.
Maybe change USB port with cable? But I don't want to do that if the problem
is software related.
Any ideas what I can do???
I just went through something similar like this last week, what a pain in the A$$.
Not entirely sure if this will fix your issue, but hopefully it'll help some how.
I ended up having to manually install galaxy nexus driver so I could sideload a ROM since I formatted my internal storage to test out this new F2FS BS... Anyways.
LOL
First you'll need to download and unzip "universal naked driver 0.72" Google it.
Now, without your GN connected open device manager and THEN when you plug in your GN to your PC you should see it pop up in the portable devices section.
AND also under other devices there should be "galaxy nexus" right click on it and click "update driver software"
Click "browse my computer for driver software" select the unzipped universal naked driver folder, click next and click "install this driver software anyway"
Now it should show "Google galaxy nexus ADB interface" in device manager under Samsung Android Phone.
Reboot GN into bootloader
OR
recovery (if you have a ADB supported recovery eg. TWRP 2.7.0.0, and enter ADB mode)
Now there are 2 ways to do flash an Android OS, some may find 1 easier then the other:
download/install "Wug's Nexus Root Toolkit aka NRT v1.8.3.sfx"
Google it.
Run NRT and it'll instruct and guide you through the steps required and whatever is needed to continue, eg. Select device, download TWRP 2.7.0.0...ETC.
Or
Download/install ADB setup 1.3
Google it.
I found this method a little more simpler.
Open the folder you have your ROM/gapps zip files saved on your PC, hold down shift key and right click on the folder, click "Open command window here"
Now in the command window type in "adb sideload XXXXX.zip"
XXXXX = COPY/PASTE the ROM file name. Eg. 20140615PA443RC2.zip
Press enter and now it'll flash the ROM onto your GN.
Repeat the same steps for gapps/kernel zip files.
Reboot your GN and enjoy.
BTW
I'm still loving running ParanoidAndroid Jellybean 4.1.2.
Its like pain in the A** to install phone/adb drivers in win8/8.1
I had a similar issue with my gNex a while ago but i had the drivers installed in my pc so it wasn't that difficult.
Why don't you try to install this toolkit http://forum.xda-developers.com/gal.../gnex-toolkit-v11-1-0-drivers-backup-t1392310
When you run the toolkit, it may ask you to select your device, build number etc and also about installing device drivers.
Install the drivers through it and then connect the device in recovery (twrp) mode.
it should detect it and then you can push files/roms to sdcard (internalMemory) using adb push or the built in options in the toolkit.
then flash the rom and you're done
and i recommend using win7 or xp or vista for doing this because the driver installation in win8/8.1 is a bit difficult compared with other previous windows versions but there is still a way to install drivers in win8/8.1 its just a lengthy process
All the best :good:
stargazer127 said:
Windows 8.1; but had same problem with Windows 7 computer.
USB device not recognized
The last USB device you connected to this computer malfunctioned. And Windows does not recognize it.
Windows has stopped this device because it has reported
problems. (Code 43) A request for the USB device descriptor failed
Tried using WUGS Toolkit to install drivers, not happening.
The phone charges via usb port with no problems
On top of that, daughter wiped phone, there are no ROMS, or usable backups.
I can get into TWRP Recovery, but it can recover what isn't there. Tried factory
reset, still nothing. No matter what I do, I get No OS Installed! Are you
sure you wish to reboot? If I do reboot, just get GOOGLE screen with lock
symbol.
Without being able to get a computer to see the phone, I can't get a ROM to
load.
Maybe change USB port with cable? But I don't want to do that if the problem
is software related.
Any ideas what I can do???
Click to expand...
Click to collapse
isajoo said:
I just went through something similar like this last week, what a pain in the A$$.
Not entirely sure if this will fix your issue, but hopefully it'll help some how.
I ended up having to manually install galaxy nexus driver so I could sideload a ROM since I formatted my internal storage to test out this new F2FS BS... Anyways.
LOL
First you'll need to download and unzip "universal naked driver 0.72" Google it.
Now, without your GN connected open device manager and THEN when you plug in your GN to your PC you should see it pop up in the portable devices section.
AND also under other devices there should be "galaxy nexus" right click on it and click "update driver software"
Click "browse my computer for driver software" select the unzipped universal naked driver folder, click next and click "install this driver software anyway"
Now it should show "Google galaxy nexus ADB interface" in device manager under Samsung Android Phone.
Reboot GN into bootloader
OR
recovery (if you have a ADB supported recovery eg. TWRP 2.7.0.0, and enter ADB mode)
Now there are 2 ways to do flash an Android OS, some may find 1 easier then the other:
download/install "Wug's Nexus Root Toolkit aka NRT v1.8.3.sfx"
Google it.
Run NRT and it'll instruct and guide you through the steps required and whatever is needed to continue, eg. Select device, download TWRP 2.7.0.0...ETC.
Or
Download/install ADB setup 1.3
Google it.
I found this method a little more simpler.
Open the folder you have your ROM/gapps zip files saved on your PC, hold down shift key and right click on the folder, click "Open command window here"
Now in the command window type in "adb sideload XXXXX.zip"
XXXXX = COPY/PASTE the ROM file name. Eg. 20140615PA443RC2.zip
Press enter and now it'll flash the ROM onto your GN.
Repeat the same steps for gapps/kernel zip files.
Reboot your GN and enjoy.
BTW
I'm still loving running ParanoidAndroid Jellybean 4.1.2.
Click to expand...
Click to collapse
OK, downloaded universal naked driver 0.72, connected gnex, but it only shows up under Universal Serial Bus controllers as Unknown USB Device (Device Descriptor Request Failed), not under Portable Devices, and will not allow install of of universal naked drivers, & yes I have toggled to allow win 8.1 to installed unsigned drivers. Since I cannot get phone to turn on to full android, it is not recognized. Any other suggestions?
KingWickedd said:
Its like pain in the A** to install phone/adb drivers in win8/8.1
I had a similar issue with my gNex a while ago but i had the drivers installed in my pc so it wasn't that difficult.
Why don't you try to install this toolkit http://forum.xda-developers.com/gal.../gnex-toolkit-v11-1-0-drivers-backup-t1392310
When you run the toolkit, it may ask you to select your device, build number etc and also about installing device drivers.
Install the drivers through it and then connect the device in recovery (twrp) mode.
it should detect it and then you can push files/roms to sdcard (internalMemory) using adb push or the built in options in the toolkit.
then flash the rom and you're done
and i recommend using win7 or xp or vista for doing this because the driver installation in win8/8.1 is a bit difficult compared with other previous windows versions but there is still a way to install drivers in win8/8.1 its just a lengthy process
All the best :good:
Click to expand...
Click to collapse
OK, tried this too, but it only shows up under Universal Serial Bus controllers as Unknown USB Device (Device Descriptor Request Failed), not under Portable Devices, tried 1st way by installing drivers, then using PDA, cannot complete PDA driver installation because it can't see the phone. & yes I have toggled to allow win 8.1 to installed unsigned drivers. Since I cannot get phone to turn on to full android, it is not recognized. Any other suggestions?
stargazer127 said:
OK, tried this too, but it only shows up under Universal Serial Bus controllers as Unknown USB Device (Device Descriptor Request Failed), not under Portable Devices, tried 1st way by installing drivers, then using PDA, cannot complete PDA driver installation because it can't see the phone. & yes I have toggled to allow win 8.1 to installed unsigned drivers. Since I cannot get phone to turn on to full android, it is not recognized. Any other suggestions?
Click to expand...
Click to collapse
You have to go to the device manager, double click on the "unknown usb..."
a dialog box may appear and then click on the 'driver' tab.
There u may find update/install driver button.
click on it and another window may open.
then select browse my computer for driver software and go to the respective folder where the drivers are.
then click next and it may install the drivers.
if you have installed the toolkit then you may find a folder in the toolkit's installation folder which has drivers in it.go through it if you want :good:

Can't get Fastboot to work

Ok. I can't get fastboot to work. WIndows 10 laptop. Disabled driver verification. ADB works fine and reboots into bootloader but once in bootloader no fastboot. I've got an "Unknown Device" in Other Devices in Device manager and I've tried to assign the google driver manually but it's not recognized as a driver for the device
I've removed and reinstalled drivers pre and post driver verification
I tried adding PIxel C lines to the driver INF file as instructed on stack overflow
I don't know what else to try. And i've tried on two different computers???
Help please.. thanks
I fought with this for ages today. To start with, I have the Wugfresh Nexus Root Toolkit installed. Now, when in bootloader, go to the device manager on your computer. Find the Pixel ("Unknown Device") and right click > Properties > Driver tab > Update Drivers > Browse Computer > Choose From List > WugFresh Development\Nexus Root Toolkit\data\Drivers > and pick the one that says something about the bootloader. Sorry, going off memory here. Now you should be able to get that one installed, and Fastboot will start showing up when in the bootloader.
Hakizi said:
I fought with this for ages today. To start with, I have the Wugfresh Nexus Root Toolkit installed. Now, when in bootloader, go to the device manager on your computer. Find the Pixel ("Unknown Device") and right click > Properties > Driver tab > Update Drivers > Browse Computer > Choose From List > WugFresh Development\Nexus Root Toolkit\data\Drivers > and pick the one that says something about the bootloader. Sorry, going off memory here. Now you should be able to get that one installed, and Fastboot will start showing up when in the bootloader.
Click to expand...
Click to collapse
I did the same : Choose from List >fastboot (I didn't install Wug)
jamgam said:
Ok. I can't get fastboot to work. WIndows 10 laptop. Disabled driver verification. ADB works fine and reboots into bootloader but once in bootloader no fastboot. I've got an "Unknown Device" in Other Devices in Device manager and I've tried to assign the google driver manually but it's not recognized as a driver for the device
I've removed and reinstalled drivers pre and post driver verification
I tried adding PIxel C lines to the driver INF file as instructed on stack overflow
I don't know what else to try. And i've tried on two different computers???
Help please.. thanks
Click to expand...
Click to collapse
This is what worked for me....
http://forum.xda-developers.com/showpost.php?p=64777133&postcount=96
jamgam said:
Ok. I can't get fastboot to work. WIndows 10 laptop. Disabled driver verification. ADB works fine and reboots into bootloader but once in bootloader no fastboot. I've got an "Unknown Device" in Other Devices in Device manager and I've tried to assign the google driver manually but it's not recognized as a driver for the device
I've removed and reinstalled drivers pre and post driver verification
I tried adding PIxel C lines to the driver INF file as instructed on stack overflow
I don't know what else to try. And i've tried on two different computers???
Help please.. thanks
Click to expand...
Click to collapse
I had the same problem man. This will fix it.
1. Open Device Manager and Select the Unknown Device
2. Select Update Driver
3. Select Browse My Computer
4. Select Let Me Pick From a List of Device Drivers On My Computer
5. Select Android
6. Select Android Bootloader
Done.
@Istvan_86,
We should move the discussion for your problem here.
cam30era said:
@Istvan_86,
We should move the discussion for your problem here.
Click to expand...
Click to collapse
Hello,
I don't see any link and sorry if I made too many posts.
Istvan_86 said:
Hello,
I don't see any link and sorry if I made too many posts.
Click to expand...
Click to collapse
That's OK. No problem. Did you try the steps in post #5 above?
Which operating system are you on? What worked for me on Windows 10 was to give up after several days and use a Windows 7 computer. I read everything and tried everything and I could not get Fastboot working on this device with Windows 10. I used every toolkit, every driver version, toolkits that install multiple driver versions, Minimal ADB + Fastboot, and who knows what else. If a well-documented end-to-end solution to this ever appears I'll be really grateful.
FWIW, it was my frustrations with this Windows driver nonsense, that eventually drove me to abandon Windows entirely. Been on Ubuntu for several years. No regrets.
cam30era said:
That's OK. No problem. Did you try the steps in post #5 above?
Click to expand...
Click to collapse
Thanks for point me here, yo offer me too much help.
Now I´m on Nougat working flawlessly.
CISGS said:
I had the same problem man. This will fix it.
1. Open Device Manager and Select the Unknown Device
2. Select Update Driver
3. Select Browse My Computer
4. Select Let Me Pick From a List of Device Drivers On My Computer
5. Select Android
6. Select Android Bootloader
Done.
Click to expand...
Click to collapse
Really, really, really thanks. I have the exact same issue and this solved it for me also.
Cheers!
Istvan_86 said:
Thanks for point me here, yo offer me too much help.
Now I´m on Nougat working flawlessly.
Really, really, really thanks. I have the exact same issue and this solved it for me also.
Cheers!
Click to expand...
Click to collapse
Welcome.
cam30era said:
FWIW, it was my frustrations with this Windows driver nonsense, that eventually drove me to abandon Windows entirely. Been on Ubuntu for several years. No regrets.
Click to expand...
Click to collapse
It's very annoying, there seems to be a few reasons it fails. Cable, 3.0 usb ports, windows 10 drivers. I get different results with different cables in different types of usb ports. Also switching to PTP seems to work using a usb 2.0 port with a standard usb 2.0 A to micro with a micro to c adapter. Charging and MTP fail, but at least ADB and Fastboot respond.
I am going to try to edit the win10 driver using this post as reference.
http://stackoverflow.com/questions/34775508/where-is-the-windows-adb-driver-for-the-pixel-c
---------- Post added at 11:05 PM ---------- Previous post was at 11:04 PM ----------
CISGS said:
I had the same problem man. This will fix it.
1. Open Device Manager and Select the Unknown Device
2. Select Update Driver
3. Select Browse My Computer
4. Select Let Me Pick From a List of Device Drivers On My Computer
5. Select Android
6. Select Android Bootloader
Done.
Click to expand...
Click to collapse
I came to the same conclusion, but after a reboot it was unrecognized again.
Only way I can it to stick is installing the 2nd option drivers via skipsoft toolkit. Connect pixel c via 2.0 port and cable to PC. Switch to ptp. Then manually force install driver choosing have disk using bootloader option. From then on it works using ptp.
What I am able to see using USB Device Tree Viewer, is that when I plug in my Pixel C to my ASUS Z97-A blue usb ports with USB debugging enabled, it can not identify it. Those ports use Microsoft Windows 10 drivers for the Intel USB 3.0 eXensible Host Controller - 1.0. Which is what is causing the failure, not the Pixel C drivers. When I updated my other green USB ports driver, windows used the same ones on my ASMedia USB 3.1 eXtensible Host Controller and also couldn't recognize the Pixel C any longer. I rolled back to ASMedia drivers, it worked fine. Updated using newer ASMedia drivers 4/11/2016 ver 1.16.35.1 and those work fine. Now to find working drivers for the Inter Host. Win7 drivers refuse to load.
UPDATE: If your bios allows, disable xHCI. Your USB ports will work as USB 2.0 but will detect your PIXEL C without issues.
Solution works 100%
If you've installed the SDK drivers and win10 can detect your Pixel C in every mode with usb debugging off. Use these win10 USB xHCi drivers,
http://www.win-raid.com/t834f25-USB-Drivers-original-and-modded.html
@clockcycle,
This solution works 100% too. https://www.ubuntu.com/
CISGS said:
I had the same problem man. This will fix it.
1. Open Device Manager and Select the Unknown Device
2. Select Update Driver
3. Select Browse My Computer
4. Select Let Me Pick From a List of Device Drivers On My Computer
5. Select Android
6. Select Android Bootloader
Done.
Click to expand...
Click to collapse
Been smashing my face off the wall since LAST NIGHT trying to figure this out. windows 7 machine/ windows 8/ ubuntu ! trying 100 different methods and this one FINALLY SOLVED THE ISSUE. gawd dayum thank you so much from the future !!!

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