[Q] Camera buzz focus issue --- Motorcycle, Bicycle, Active Users - One (M8) Q&A, Help & Troubleshooting

My apologies if this is covered elsewhere, but I think there might be a problem with the One M8 camera if you're an active user.
I’ve had my phone for one week and tried to take a picture today. When I opened the camera application, there's a light buzzing sound, and the camera can't focus. It appears the focus motor is continually running.
A quick perusal of the web yields several results:
https://plus.google.com/114631337412435356176/posts/Vh7oTyjSSrA
https://community.verizonwireless.com/thread/821908
It seems the common denominator is vibration from people mounting the device on their handlebars.
I've logged over 100,000 miles of heavy duty motorcycle abuse, on and off road, with a variety of HTC & Samsung equipment. I've never had an issue with vibration, and I've never had a device failure. I'm hoping there isn't an inherent design flaw with the M8 camera that can't withstand normal everyday use from active people.
I'm going to send this one back and try another one, if that one also fails, it will be the end of the line for me and the M8. Fingers crossed this all works out because I love this device.

cyko said:
My apologies if this is covered elsewhere, but I think there might be a problem with the One M8 camera if you're an active user.
I’ve had my phone for one week and tried to take a picture today. When I opened the camera application, there's a light buzzing sound, and the camera can't focus. It appears the focus motor is continually running.
A quick perusal of the web yields several results:
https://plus.google.com/114631337412435356176/posts/Vh7oTyjSSrA
https://community.verizonwireless.com/thread/821908
It seems the common denominator is vibration from people mounting the device on their handlebars.
I've logged over 100,000 miles of heavy duty motorcycle abuse, on and off road, with a variety of HTC & Samsung equipment. I've never had an issue with vibration, and I've never had a device failure. I'm hoping there isn't an inherent design flaw with the M8 camera that can't withstand normal everyday use from active people.
I'm going to send this one back and try another one, if that one also fails, it will be the end of the line for me and the M8. Fingers crossed this all works out because I love this device.
Click to expand...
Click to collapse
Mine started doing the same thing today! Only when using the regular camera. Front facing camera is fine. But yea, turn on the camera and it starts buzzing and trying to focus.

cyko said:
My apologies if this is covered elsewhere, but I think there might be a problem with the One M8 camera if you're an active user.
I’ve had my phone for one week and tried to take a picture today. When I opened the camera application, there's a light buzzing sound, and the camera can't focus. It appears the focus motor is continually running.
A quick perusal of the web yields several results:
https://plus.google.com/114631337412435356176/posts/Vh7oTyjSSrA
https://community.verizonwireless.com/thread/821908
It seems the common denominator is vibration from people mounting the device on their handlebars.
I've logged over 100,000 miles of heavy duty motorcycle abuse, on and off road, with a variety of HTC & Samsung equipment. I've never had an issue with vibration, and I've never had a device failure. I'm hoping there isn't an inherent design flaw with the M8 camera that can't withstand normal everyday use from active people.
I'm going to send this one back and try another one, if that one also fails, it will be the end of the line for me and the M8. Fingers crossed this all works out because I love this device.
Click to expand...
Click to collapse
T
Sent from the BEST phone I've ever owned my LG G2

ajk511 said:
Mine started doing the same thing today! Only when using the regular camera. Front facing camera is fine. But yea, turn on the camera and it starts buzzing and trying to focus.
Click to expand...
Click to collapse
Thanks for posting, did you use it on a bicycle, motorcycle, or sports activity?
big70tom said:
T
Click to expand...
Click to collapse
I'm not sure what "T" means, does that mean it happened to you as well?
Treatment from HTC CS so far is abysmal, I'm really disappointed with the way they're handling this and I'm having serious doubts about keeping the replacement M8 they give me.

cyko said:
Thanks for posting, did you use it on a bicycle, motorcycle, or sports activity?
Click to expand...
Click to collapse
Yeah, put in on my motorcycle mount last night for the first time. Just went down the street to get gas and didn't even ride for 15 minutes. The camera started going nuts this morning. Seems to have stopped for now, but for a few hours I couldn't open the camera without it buzzing and constantly trying to refocus. This is pretty sad. I rod with my Samsung Galaxy S3 using the same mount for a year and a half with no issue at all.

ajk511 said:
Yeah, put in on my motorcycle mount last night for the first time. Just went down the street to get gas and didn't even ride for 15 minutes. The camera started going nuts this morning. Seems to have stopped for now, but for a few hours I couldn't open the camera without it buzzing and constantly trying to refocus. This is pretty sad. I rod with my Samsung Galaxy S3 using the same mount for a year and a half with no issue at all.
Click to expand...
Click to collapse
Look at the bright side, at least yours stopped buzzing. I'm surprised it did, as I haven't heard of anyone else that was able to get the camera to work again.

I spent 8 days & 6 customer service reps trying to get HTC to replace my M8. It was purchased in Hong Kong as a gift and they have decided to stick it to me because I'm in the U.S. now. All of the C/S reps lied to me multiple times and no effort was ever made to rectify the situation. Quite bummed that this is the last HTC device I will ever own.
BUYER BEWARE... the number of broken camera complaints continues to grow, it's looking more and more like a serious hardware flaw.

Bought an m8 yesterday.
Went for a motorcycle ride today with my m8 mounted in my arm mount.
Now my camera is unusable. Same buzzing hardware issue. This looks like a hardware design issue. Has anyone found a solution. Not mounting the phone to the motorcycle isn't going to work for me. I often ride all day long and need to charge the phone while I ride and use it as a GPS

Mine started doing this yesterday. Made a 200 mile trip a couple weeks ago, phone on the handlebars of my motorcycle the whole time, camera still worked. Went for an hour ride yesterday, came back, and the camera was doing this. Now I'm trying to talk with the customer service reps, and they just want me to reset everything.
Is having a phone rooted still a deal breaker for warranties like it was a few years ago? I'm hesitant to tell them my phone is rooted and half of their questions don't apply.

Went for a bicycle ride yesterday, with my phone mounted on my handlebars, and sure enough, camera won't focus, and making a buzzing sound. This is BS. I rode over 2000 miles, with my S4 mounted, and never had a problem. Now I can't even ride down the street and my HTC breaks?

Brought my phone into Verizon, today. They are overnighting me a new phone, and you can bet the first thing I'm going to do, is go for a bike ride.

Anyone get their phone "repaired" by HTC?
Sent from my iPhone using Tapatalk

Same problem here
I put my One M8 on the stem of my handlebars on my road bike
just started happening after a few hundred miles of riding
Yesterday the camera briefly fixed itself for one picture, then immediately started buzzing again

Road bike vibration
MerkoPCS said:
Same problem here
I put my One M8 on the stem of my handlebars on my road bike
just started happening after a few hundred miles of riding
Yesterday the camera briefly fixed itself for one picture, then immediately started buzzing again
Click to expand...
Click to collapse
Same issue. Mounted on road bike. Seems to be a common problem.

Ugh, I have the same damn problem - lots of riding on my motorcycle. Will bring it in today for a replacement, but now I'm considering moving away from this phone as I don't have time to keep S-OFF'ing, etc. every time the hardware craps out :|

Just got my M8 2 days ago, Is this affecting a certain variant or all M8's
I don't ride or anything however, it's good to know that the camera module is fragile.
Does anyone know who makes the M8's camera modules?
Maybe informing HTC about this enough will get them to do RMA's to swap the module just like the M7 pink/purple thing delima

Same issue. Mounted on my motocycle and after first ride ... camera buzzing ...

I just started having the same issue and I dont even ride.....

Attempted Fix/Thread Revive
I have the same problem as all of you, hopefully we can revive this thread and fix our phones! I messed around with the camera when buzzing and as noted in this thread, it seems that part of the rear camera is messed up, in fact, one can hear rattling when shaking the phone. I found that applying pressure to the rear camera, though of course not recommended, stops the vibrating and allows the camera to work (sometimes). Applying Pressure to the duo camera does not fix the problem and custom roms, cm based that don't use the extra sensor, still have the problem. Thus the common variable is the rear camera (I hope ). So, I eliminated the duo camera extra sensor as a reason for the failure. Its bound to be either:
1. the glue holding down the rear camera has lost its grip to to drops and or vibration from motorcycle rides or,
2. constant vibration, dropping, etc, has caused part of the camera module to malfunction.
With these two theories, I have decided to buy an oem rear camera module off ebay, and I will install it into my phone. The problem is either the camera or ruined glue, so, considering that the camera module comes with a sticky surface for installation, this fix should theoretically solve the problem, assuming its as simple as I imagine.
I will post some screenshots and results after the camera replacement, which will take place March 14-15, March 21-22, or March 28-29. I can't make any promises because I have no idea when my ebay order will come in. The camera module itself is scheduled to arrive within a few days, but the replacement camera lens (I broke mine while tinkering around) is scheduled to arrive from Hong Kong in who knows how long.
I hope most of you were able to get replacements from Verizon or HTC. Alas I have some physical wear and tear along with custom software on my phone that makes me skeptical about going to either, so that is not an option. For those with broken cameras, I hope I can help you, and if anybody else has attempted this, I would be glad to hear your results.

how to fix camera buzz sound
in the name of allah
first of all i 'm sorry 4 my english.
the problem is sometimes when the htc M8 falls or be on motocycle or any things which moving up & down or vibrate ......... the rear camera (4 ultra pixel)became blurry & a buzz sound appears when the camera is on .so i fix my M8 which have the same problem but unfotunetly you will have to open the M8 for fix it but it's very easy.
1-open the M8 cover (search in google)
2-remove the camera cover (very easy)
attch 1
3-put some piece of tape like in the image (red color =tape piece)
attach 2
4-finally its very important test the camera focus take some photoes
when the buzz sound disappears, the camera clear & focus work fine cover the camera & close the M8
until now my M8 camera work fine is like new
thanks

Related

[Q] I dropped my phone in a toilet, peed on it, and flushed it. She works, but...

I know, I know... there are plenty of threads regarding dropping your phone in the loo/water/rain, but none of them address the issue I'm having.
I put 'er in rice for over 24 hours and she does work, but with a few quirks:
The vibrate function barely works (it's weak and inconsistent)
The speaker randomly pops and makes a "shhhhh" noise when the phone is being used
The camera does not work
Now what I really only care about here is the camera. The first time I tried to use the camera it DID work, but then I tried the front-facing camera and... nada. Nothing. She's dead, Jim.
I'm wondering if there's a way to change it so either a) all camera apps default to the back camera, b) all camera apps do not recognize that there is a front-facing camera, or c) attempting to utilize the front-facing camera does not cause the app to crash and make reaching the back camera impossible. I figured doing a factory reset would accomplish this, and I am open to that if no other option is available, but I'd like to see what else I can do.
Thank you in advance!
QuestionSleep said:
I know, I know... there are plenty of threads regarding dropping your phone in the loo/water/rain, but none of them address the issue I'm having.
I put 'er in rice for over 24 hours and she does work, but with a few quirks:
The vibrate function barely works (it's weak and inconsistent)
The speaker randomly pops and makes a "shhhhh" noise when the phone is being used
The camera does not work
Now what I really only care about here is the camera. The first time I tried to use the camera it DID work, but then I tried the front-facing camera and... nada. Nothing. She's dead, Jim.
I'm wondering if there's a way to change it so either a) all camera apps default to the back camera, b) all camera apps do not recognize that there is a front-facing camera, or c) attempting to utilize the front-facing camera does not cause the app to crash and make reaching the back camera impossible. I figured doing a factory reset would accomplish this, and I am open to that if no other option is available, but I'd like to see what else I can do.
Thank you in advance!
Click to expand...
Click to collapse
Well I have a cousin that ran into the same problem. Since insurance didn't cover water damage, he bought a replacement off Craigslist that had a cracked screen. It was cheap but he was able to use it for replacement parts.
Sent from my Freeza MD4 Stock Rooted Galaxy S3
TheSocalGuy79 said:
Well I have a cousin that ran into the same problem. Since insurance didn't cover water damage, he bought a replacement off Craigslist that had a cracked screen. It was cheap but he was able to use it for replacement parts.
Sent from my Freeza MD4 Stock Rooted Galaxy S3
Click to expand...
Click to collapse
I got an S3 in January that got ran over by like 400 cars a couple weeks ago (I'm so good at keeping my devices safe, aren't I?) so I just bought this replacement. I can't find any broken ones on CL, and my destroyed S3 sold for $122.50 on eBay. I'm not willing to shell out that much just to have a working camera. Perhaps I could sell this one as-is and just buy a replacement on CL? I'm not sure I care that much about it to go through the hassle, hah.
I do have an S2 that isn't working, so maybe I could swap the camera out of that one? I don't know much regarding the hardware differences between the two devices.
You can buy a new *speaker* from amazon. The are like $20-$30 and easy to install (no soldering and only 2 screws). Also I'd pull the bat out and rub the phone up and down with rubbing alcohol.
The speaker comes with a new modem and headphone socket.
Sent from my SPH-L710 using xda app-developers app
You da man. You admitted that you peed on your phone...
Sent from my AnthraX'd SPH-L710

Camera no longer focusing

I've been loving this phone and camera, took some awesome pictures two weeks ago in Colorado. Just flew in to Seattle, haven't used the camera since i was in Colorado and I've now realized it will not focus. The front facing camera focuses fine but fear facing die doesn't focus at all in auto or manual mode. I tried resetting my phone and even did a factory reset to no avail. Why would it just suddenly stop working? I've had it since release day, it's the Sprint version.
Does it ever make a buzzing sound for a split second like it is trying to focus?
If you shake the phone, do you hear something like a piece broke off?
My phone is with LG to repair this same issue. Those were a few things I experienced.

Camera Issues.

Hi all.
I bought a HTC One M8 after killing my Xperia Z. My dad also has an M8, and its been perfect for him since day one. I've been thoroughly impressed with the device, despite its age, and will find it hard to part with when I eventually purchase an ARA when released! This will be a lengthy post, so bare with me please.
The issues started at the beginning of the week. I hadn't done anything different, but I noticed that my camera wasn't working full stop. I'd click on the app and it would force close. So i did some research and found a couple of solutions, most of which involved Last Pass, which isn't installed on my device, however I tried those that didn't involve it, to no avail. Somewhere along the way, I must've done something wrong as I started to get the "gaaps.com has stopped" error, and the error message would reappear every few seconds, rendering the phone unusable. After a factory reset, the "gapps.com" error had stopped, but my camera issue still persisted.
It's worth noting that the night before, I did drop a dumbbell on the screen by accident, but the camera WAS working perfectly fine afterwards. The problems I described above occurred the day after.
So after getting nowhere, I decided to take the plunge and replace the camera unit. I purchased an OEM part, and then when it was delivered I continued to strip the phone down and replace the old module with the new one. That was last night. I started the phone up, and clicked on the camera. Hey Presto! The front facing camera worked. No option for the rear camera though. So i installed a 3rd party app, and in that app, the rear facing camera is upside down. I placed my finger over the bottom camera of the two rear ones (the camera i replaced) and the image wasn't blocked by my finger. I placed my finger over the top rear camera, and the image was blocked.
So my question now is, having replaced the entire lower module with a new part, what could be causing the image to be upside down on the third party app, and not showing a rear camera function at all in the stock app?
I'm 99% sure that I rebuilt the phone correctly, but I am going to strip it down again tonight and then rebuild it to make sure I hadn't missed anything out.
Any and All suggestions and questions are welcome.
Thanks,
Mylo.
Update
So, just to update.
I purchased a faulty HTC M8 off eBay for a rather good price. It's arrived, and ive just spent the last 45 minutes stripping the camera sisterboard out of the purchased one and fit it into my handset. All works perfectly. So one can only assume that my sister board was broken in some way or another.
Regards,
Myles.

Every time I think about holding onto this phone for another few years...

I try to do something that requires the camera (scanning a check, barcode scan, QR read, etc.) and remember that this phone has truly one of the worst cameras I've ever used.
Aganar said:
I try to do something that requires the camera (scanning a check, barcode scan, QR read, etc.) and remember that this phone has truly one of the worst cameras I've ever used.
Click to expand...
Click to collapse
I've never had an issue with it (although I don't take pictures often...). The battery is the real killjoy for me... every 6 months it basically dies.
Exokan said:
I've never had an issue with it (although I don't take pictures often...). The battery is the real killjoy for me... every 6 months it basically dies.
Click to expand...
Click to collapse
I've literally spent upwards of 20 minutes trying to scan a check before. My bank is not local so the Android app is the only way I can deposit checks that aren't direct deposit. The fact that the camera refuses to manually focus means that if it's not focusing properly, I basically have to quickly turn the camera somewhere else then turn it back to trigger refocus in the hopes that the next one will be better.
I would almost bet that this is a limitation of the app itself to properly use the camera. I have no issues focusing on close up objects with the phone's stock camera app but, I have had issues with other apps using the camera's focus.
Aganar said:
I basically have to quickly turn the camera somewhere else then turn it back to trigger refocus in the hopes that the next one will be better.
Click to expand...
Click to collapse
Haha, I frequently have to do the same thing when scanning the QR code on Walmart receipts but honestly, it really depends on the lighting situation, I've found.
It does have a slow focus. As far as wanting to quickly take a picture, especially in low-light, forget it. You push the 'shutter' button, the screen zooms in and out, flickers, so you move the camera to set it down .... then it snaps the picture !
Exokan said:
I've never had an issue with it (although I don't take pictures often...). The battery is the real killjoy for me... every 6 months it basically dies.
Click to expand...
Click to collapse
The first HTC phone I have owned that the battery died before my 2 year mark. Verizon sent me a new replacement under insurance warranty for free.
My feelings on the M9 (my two cents)
The HTC One M9 is the phone that sent me back to Apple. And I ADORE HTC.
The just-okay camera, the neutered, tinny Boomsound system (compare an M9 and M8 using Dolby Atmos; the M9 crackles and distorts while the M8 stays solid), the inexcusable heat from just running the Facebook app (which I completely understand is quite heavy), and the sub-par battery life even when micro-managing usage.
The neutering of the Boomsound system killed it for me. I had a Nexus 6p before whose front-firing speakers were an absolute pleasure to behold with Dolby Atmos or Viper audio. I had an M8 before that, and the sound quality was an exact match if not a bit quieter due to the smaller speaker drivers.
Moments before writing this, I purchased an HTC One Max. It's the perfect merging of the Nexus 6P I really liked, and the HTC quality I expect. They have camera issues, but they're damn solid otherwise. Highly repairable compared to its smaller M7 cousin, too! It's a 5.9" phone, though. If big phones aren't your thing, stay away. Otherwise, highly recommended.
#UnsolicitedAdviceColumn :angel:

Microphone issue - which microphone is the main one?

Hey XDA!
I've during the past couple of weeks been getting complaints over my call quality from receivers. Now, as it's getting colder outside and I tuck my phone under my hat while making a phone call, my friends could no longer stand the horrible sound my phone was making.
After some research, having used WhatsApp, Facebook Messenger, the built in phone call app - all same result.
I've come to the conclusion that my phone uses the back microphone (the one inbetween the camera and the flash) at all times. When I called myself from my friends phone, the quality is poor. It's really bad. I can hear echoing, I hear people several meters away who aren't talking to the phone, talk.
My phone should be using the bottom microphone, right? I cannot imagine this is the standard quality of the phone call.
I bought my 5T on release, so around 1 year ago now. I'm on 8.1.0, latest update, no root.
What should I do and how should I proceed? Tried making a thread on the official OP forums but I don't have the permission (I did just create an account there so might take some time before I get that permission).
Thanks!
Hi I'm having the same issue. Did you resolve your problem?

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